EXPRESS WATER WDC001 Countertop Water Dispenser Hot and Cold Water Dispenser Instruction Manual
- June 15, 2024
- EXPRESS WATER
Table of Contents
**EXPRESS WATER WDC001 Countertop Water Dispenser Hot and Cold Water Dispenser Instruction Manual
**
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
- this device may not cause harmful interference.
- this device must accept any interference received, including interferences that may cause undesired operation.
INTRODUCTION
Purchasing a Water Dispenser from Express Water was a GREAT choice!
This unique design offers the benefits of:
- No more struggling to lift heavy water bottles!
- No more spills during water bottle installation!
- No more unsightly bruised or battered recycled water bottles!
- Waterways stay cleaner between regular cleaning and maintenance! Please read the enclosed operating instructions carefully and retain this booklet for future reference. We have carefully engineered your water dispenser to provide years of enjoyment and trouble-free operation.
IMPORTANT SAFEGUARDS
- This water dispenser is equipped with a grounded power cord plug for your safety.
- Do not operate this (or any other appliance) with a damaged power cord. Be sure that the plug is fully inserted into the GFCI outlet and that no other appliance is plugged into the same outlet.
- Do not run the power cord over carpeting or other heat insulators, and do not cover it. Avoid laying the cord in high traffic areas, and never submerge it in water.
- Do not use an extension cord as it may overheat, increasing the risk of fire.
- If the supply cord is damaged, contact Express Water or a qualified electrician to replace it before plugging it in.
- Never turn the dispenser upside down. If the dispenser has been resting on its side for a long period of time, place the it in the upright position for approximately 12 hours before using.
- Never allow children to dispense hot water without proper and direct supervision.
- Keep your water dispenser in a dry place away from direct sunlight.
- Do not use this water dispenser outdoors.
- Never put anything flammable close to the dispenser.
- Leave a minimum of 6 in (15 cm) in the back and on both sides of the dispenser for proper ventilation.
- Always install your water dispenser on a level floor.
- Wait 5 minutes before restarting the machine after turning it off .
- Always unplug the water dispenser before servicing.
- Regular cleaning of your water dispenser is required to maintain your warranty.
- Please follow the cleaning instructions outlined in this manual and clean the dispenser every 6 months.
GROUNDING INSTRUCTIONS
- To provide additional protection from the risk of shock, this dispenser MUST be connected to a ground fault circuit interrupter (GFCI) outlet at all times. Use of an extension cord will void any warranties.
- This appliance must be grounded. Improper use of the grounding plug can result in a risk of electric shock, causing serious injury and possibly death.
- This appliance is equipped with a power cord having a grounding wire with a grounding plug and must be connected into a properly-grounded, polarized outlet.
- Consult a qualified electrician if the grounding instructions are not completely understood, or if doubt exists as to whether the appliance is properly grounded. If the wall outlet is a standard, 2-prong outlet, it is your personal responsibility and obligation to have it replaced with a properly-grounded, 3-prong wall outlet.
- Do not under any circumstances cut or remove the third (ground) prong from the power cord plug.
- Do not use an adapter plug with this appliance.
TECHNICAL SPECIFICATIONS
MODEL: WDC001
RATED VOLTAGE: 115V – 60Hz
HEATING POWER: 420W
COOLING POWER / CURRENT: 90W / 1.5A
COOLANT: R134a 28g
HOT WATER/HR: 1.2 GAL (4.5 L)
COLD WATER/HR: 0.4 GAL (1.5 L)
HOT WATER TEMP RANGE: 165°F – 194°F (73.9°C – 90°C)
WATER SUPPLY PRESSURE: 35 – 100 psig [0.2 – 0.7 MPa]
WATER SUPPLY FLOW RATE : MINIMUM 2.0 L/MIN
PRODUCT DIAGRAM
** FRONT
BACK
BOTTOM
**
INSTALLATION
WARNING: The drain plugs on the back and bottom of the dispenser may loosen during shipping. Securely tighten the drain plugs before starting the water dispenser. A loose drain plug may leak, causing floor damage.
IMPORTANT: The dispenser should only be connected to a potable water supply with pressure between 35 – 100 psig. The water flow rate to the dispenser must be at a minimum 2.0 liters/minute at all times. The dispenser should be connected to a dedicated water supply line.
IMPORTANT: If using a filter with the dispenser, ensure that it can still supply 2.0 L/Min. flow to the dispenser. It is not recommended to use a RO (Reverse Osmosis) system with this dispenser.
IMPORTANT : Do not use dispenser at elevation higher than 6500 ft.
WARNING : A pressure regulator, such as a Slow Flow regulator, must be installed in front of the water inlet if the water pressure (including any possible pressure spikes) could exceed 100 psig.
IMPORTANT: MAKE SURE THAT THE DISPENSER IS NOT PLUGGED IN AND THAT THE HOT TANK SWITCH IS OFF BEFORE CONTINUING.
- After unpacking, wipe dispenser with a soft cloth.
- Place the dispenser on a hard, flat surface, making certain the dispenser is level. The dispenser should not be placed near direct sunlight or any other source of heat.
- It is best to place the dispenser in an area with good air circulation. Make sure there is at least 6 in (15cm) of clearance in back and on both sides of the dispenser for proper ventilation.
- Locate the water inlet fitting on the back of the dispenser.
- Locate the inline strainer provided (in a bag on the back of the dispenser). Insert the strainer into a length of 1/4″ O.D. tubing as shown. Attach a quick connect fitting and connect to the water supply. Connect the other end of the tubing to the water inlet fitting on the rear of the dispenser.
IMPORTANT: For proper assembly of a quick connect fitting, refer to the section “QUICK CONNECT FITTING INSTRUCTIONS”.
CONNECT TO WATER INLET FITTING
1/4” O.D. TUBING (NOT PROVIDED)
INLINE STRAINER (PROVIDED
CONNECT TO WATER SUPPLY QUICK CONNECT FITTING (NOT PROVIDED)
- Plug the dispenser into a grounded GFCI power outlet.
- Select the cold water icon and then press and hold the water drop icon until water flows out of the water dispense point.
- Select the hot water icon and then press and hold the water drop icon until water flows out of the water dispense point.
- Flip the hot water switch on the back of the dispenser to the ON position.
- The first time the dispenser is used, you will have to wait at least 1 hour for cold water and 15 minutes for hot water
CONTROL PANEL
OPERATION
CONTROL PANEL
There are two options for dispensing:
- PRESET CUP SIZE**** The factory settings for the PRESET cups sizes are as follows:
SMALL = 6 oz (177 ml)
MEDIUM = 10 oz (296 ml)
LARGE = 16 oz (473 ml)
NOTE: These are approximate sizes and may vary slightly
a. To dispense a PRESET sized drink, first choose the desired size on the
left side of the control panel. The selection will remain illuminated. The
water drop icon will begin blinking.
b. Next, choose the desired water temperature on the right side of the
control panel. The selection will remain illuminated.
c. Dispense the drink by pressing and releasing the water drop icon in
the center of the control panel.
NOTE: Pressing the dispense icon a second time will cancel the PRESET dispense.
NOTE: PRESET cup size does not work for hot water.
a. To dispense an ANY AMOUNT drink, first select the desired water
temperature.
b. Dispense the drink by pressing and holding the water drop icon in the
center of the control panel. Water will dispense until the icon is released.
- ANY AMOUNT
PROGRAMMING YOUR FAVORITE CUP SIZES
The PRESET cup sizes can be programmed for your favorite bottle or cup sizes.
To program a cup size:
- Place your container under the water dispense point.
- Determine the PRESET cup size that you want to program.
- Press and hold that icon until it starts to blink. (approximately 10 seconds)
- Touch the water drop icon to start the dispense and remove your finger.
- When the desired amount of water is dispensed, touch the water drop icon to stop the dispense. An audible “beep” will indicate the cup size is programmed.
- Repeat as desired for the other PRESET cup sizes.
NOTE : To return all cup sizes back to factory setting, touch and hold the “SMALL” and “COLD” icons for 3 seconds.
CLEANING AND MAINTENANCE
For maximum efficiency and performance, your water dispenser requires cleaning on a regular basis (ie. every 6 months). Regular cleaning will prevent potential growth of bacteria and will maintain a hygienic environment. Never use harsh chemicals or abrasive cleaners.
Cleaning the Outside of the Water Dispenser
The outside of the dispenser may be wiped clean with a cleaning solution
product or a mild soap and water mixture and a soft cloth. Rinse thoroughly
with clean water and dry.
Cleaning the Drip Tray
The drip tray should be emptied and cleaned regularly to remove spotting
and any mineral deposits. To remove the drip tray, lift the tray upward,
dislodging it from the guides. Drain and clean with cleaning solution or a
mild soap and water mixture. For tough deposits, add vinegar and let it soak
until the deposits loosen. Then wash, rinse and dry throughly. Replace the
grill on the drip tray and slide it onto the guides.
Cleaning the Condenser
Vacuum or sweep away the dust from the condenser coils. This will improve
cooling and efficiency.
Cleaning the Waterways
IMPORTANT: TURN OFF THE HOT WATER SWITCH FOUND ON THE BACK OF THE DISPENSER
-
Shut off the water supply to the dispenser.
-
Select the room temp water icon. Press and hold the
water drop icon to dispense ambient temperature water to
depressurize the system. -
Put on disposable gloves.
-
Fill an empty filter housing with 1 tsp (5ml) of 5.25% sodium
hypochlorite (common household bleach).
If you do not have an empty filter housing, contact Express
Water Customer Service at 1-800-992-8876. -
\Disconnect the water supply line from the dispenser and attach it to the inlet side of the filter housing. Using a short piece of 1/4” O.D. polyethylene tubing, connect one end of the tubing to the outlet side of the filter housing, and the other end of to the water inlet fitting found on the back of the dispenser.
-
Turn on the water supply to the dispenser.
-
Place an empty bucket underneath the water dispense point. Select the cold water icon. Press and hold the water drop icon and allow the empty filter housing to fill up, and dispense 6.8 oz (200 ml) of water into the bucket. Properly dispose of this sanitizing solution down the drain.
IMPORTANT: DO NOT DRAW ANY HOT WATER FROM THE DISPENSER. SANITIZATION FLUID SHOULD NOT BE ALLOWED TO ENTER THE HOT TANK. -
Allow the dispenser to sit for 5 minutes containing the sanitizing solution. After 5 minutes, shut off the water supply to the dispenser.
-
Select the room temp water icon. Press and hold the water drop icon to depressurize the system.
-
Remove the filter housing, and reconnect the original water supply line to the water inlet fitting on the back of the dispenser. Turn on the water supply to the dispenser.
-
Flush the sanitizing fluid from the dispenser. Select the coldwater icon. Press and hold the water drop icon to dispense at least 21 cups (5 L) of water into the bucket.
-
Select the room temp water icon. Press and hold the water drop icon to dispense at least 8 cups (2 L) of water into the bucket.
-
Select the hot water icon. Press and hold the water drop icon to dispense at least 8 cups (2 L) of water into the bucket.
-
Turn the hot tank switch back on. Allow at least 1 hour for cold water and 15 minutes for hot water.
NOTE: To conserve energy when not using the dispenser for a long period of time, unplug the dispenser and drain the reservoirs.
Draining the Reservoirs
- Turn off the hot water switch on the back of the cooler.
- Dispense water out of the hot water icon until the temperature drops to a safe level to avoid the risk of scalding (approximately 2L).
- Shut off the water supply to the cooler.
- Press the water drop icon to depressurize the system.
- Disconnect the water inlet line to the cooler.
- Place a container beneath the cold water drain on the back of the cooler.
- Remove the cold water drain plug.
- Press and hold the water drop icon. Water will begin to drain out of the tank. Continue to hold the water drop icon until water no longer comes out.
- Re-install the cold water drain plug.
- The hot water drain is located on the bottom of the cooler near the back. Place a container underneath it.
- Remove the hot water drain cap and drain the tank until water no longer comes out. Re-install the hot water drain cap.
QUICK CONNECT FITTING INSTRUCTIONS
To connect, push tube through collect ring into body.
Tube must sit fully past o-ring.
To disconnect, push collect ring against body and pull tube out.
TROUBLESHOOTING
| PROBLEM | POSSIBLE REASON | SOLUTIONS |
|---|
Water does not dispense.
| Dispenser is unplugged.| Plug the dispenser into a grounded GFCI power
outlet.
Main power supply is off .| Re-establish main power supply.
Water supply not providing water.| Make sure water supply valve is ON.
System has malfunctioned.| Turn off the water supply and unplug the dispenser.
Contact dealer.
Water is not cold.
| Too much cold water consumed in a short period of time.| Wait 15 minutes for
the water to cool.
The ventilation around the dispenseris insufficient.| Provide at least 6 in
(15 cm) of clearance on all sides of the dispenser.
System has malfunctioned.| Turn off the water supply and unplug the dispenser.
Contact dealer.
Water is not hot.
| Hot water switch is OFF.| Turn ON hot water switch.
Too much hot water has been consumed in short period of time.| Wait 15 minutes
for the water to heat.
System has malfunctioned.| Turn off the water supply and unplug the dispenser.
Contact dealer.
Dispenser is noisy during operation.| Dispenser is not level.| Place the
dispenser on a level, flat surface.
Dispenser is touching other objects.| Move the dispenser away from other
objects.
Water leaks from the water dispense point.
| The hot or cold water tank is operating and venting.| The dripping should be
temporary.
The water dispense point has been damaged.| Contact dealer.
Water is dripping out of the dispenser and onto the floor.| The cold water
drain plug on the back or the hot water drain cap on the bottom is not
fastened properly.| Make sure the cold water drain plug is pushed all the way
in. Tighten the drain cap. If the silicone seal inside the drain cap is torn
or damaged, replace with a new one.
The hot or cold water tank is leaking.| Turn off the water supply and unplug
the dispenser. Contact dealer.
The water being dispensed has a strange taste.
Continued drip from the water dispense point.| New water dispenser.| This is
not uncommon with new water dispensers. The taste usually goes away after
several gallons have been dispensed.
Dispenser requires cleaning.
Water supply pressure and flow rateto the dispenser are too low.| Clean the
waterways. (See CLEANING THE WATERWAYS – p.8)
The dispenser requires a minimum 35 psig water pressure to operate properly.
The dispenser requires a minimum 2.0 liters/min. flow rate to operate
properly.
1 YEAR LIMITED WARRANTY
As manufacturer, we do not know the characteristics of your water supply or
the purpose for which you are purchasing a drinking water system. Please
understand that the quality of water supplies may vary seasonally or over a
period of time, and that your water usage rate may vary as well. Water
characteristics can also change considerably if your drinking water system is
moved to a new location. For these reasons, we assume no liability for the
determination of the proper equipment necessary to meet your requirements, and
we do not authorize others to assume such obligations for us.
Further, we assume no liability and extend no warranties, express or implied,
for the use of this product on a non potable water source. OUR OBLIGATIONS
UNDER THIS WARRANTY ARE LIMITED TO THE REPLACEMENT OF THE FAILED PARTS OF THE
DRINKING WATER SYSTEM, AND WE ASSUME NO LIABILITY WHATSOEVER FOR DIRECT,
INCIDENTAL, CONSEQUENTIAL, SPECIAL, GENERAL, OR OTHER DAMAGES, WHETHER FROM
CORROSION OR OTHER CAUSES.
We Cover
This warranty covers any defects in the parts or manufacturing of your Express Water System. We will give you new replacement parts in exchange for any defective parts.
What to Do
Give us a call at 1-800-992-8876 or
send an email to [email protected] and describe the problem to our
support. Be sure to have a copy of your purchase confirmation email or
receipt. Our support will verify that the product and problem are under
warranty and help you arrange to send your defective part back to Express
Water with your receipt and contact information (name, address, phone number,
email address). Support will help arrange sending of the defective part, the
delivery of your replacement part, as well as guiding you through the
installation.
Time Covered
This warranty is effective for 1 full year from the date of original purchase.
Not Covered
This warranty does not cover labor for removal or installation, accumulation of dirt or grime (you are responsible for your own cleaning), systems with the serial number removed or altered, damage from improper storage (high or low temperature, sun damage, etc), damage from a system not installed as instructions directed, anyone other than original purchaser, damage from system abuse or unintended operation of system, accident, fire, flood, freezing, or any acts of God, improper water source, modification, negligence, commercial use of the system, Filters, incidental damages from system failure, systems used with parts not provided by Express Water (including tanks, filters, faucets, pumps, diverter valves), or cosmetic damages.
Your State
Some states have further regulation on damages and warranty coverage. You may have other rights depending on your state.
For warranty questions, service, or help give us a call: Monday – Friday 10 am
to 5 pm PST: 1-800-992-8876
[email protected] •
www.expresswater.com
Express Water Inc. 13030 Rhymer St, North Hollywood, CA 91605
For warranty questions, service, or help give us a call: Monday – Friday 10 am
to 5 pm PST: 1-800-992-8876 EXPRESS
WATER INC. 13030 Raymer St, North Hollywood, CA 91605
[email protected] •
www.expresswater.com