MSI Optix MAG342CQR Curved Gaming Monitor User Manual

MSI Optix MAG342CQR Curved Gaming Monitor

Optix Series

LCD Monitor

• Optix MAG342CQR (3DB6)
• Optix MAG342CQRV (3DB6)
• MAG342CQPV (3DB6)

Copyright and Trademarks Notice

Copyright © Micro-Star Int’l Co., Ltd. All rights reserved. The MSI logo used is a registered trademark of Micro-Star Int’l Co., Ltd. All other marks and names mentioned may be trademarks of their respective owners. No warranty as to accuracy or completeness is expressed or implied. MSI reserves the right to make changes to this document without prior notice.

Revision

• Revision: V1.1
• Date: 2023/12

Technical Support

If a problem arises with your product and no solution can be obtained from the user’s manual, please contact your place of purchase or local distributor. Alternatively, please visit https://www.msi.com/support/ for further guidance.

Safety Instructions

• Read the safety instructions carefully and thoroughly.
• All cautions and warnings on the device or user’s manual should be noted.
• Refer servicing to qualified personnel only.
• Keep the User’s Guide that comes with the package for future reference.
• To prevent fire or shock hazards, keep this device away from humidity and high temperatures.
• Lay this device on a reliable flat surface before setting it up.
• Make sure that the power voltage is within its safety range and has been adjusted properly to the value of 100~240V before connecting the device to the power outlet. Do not disable the protective earth pin from the plug. The device must be connected to an earthed mains socket outlet.
• Always disconnect the power cord or switch the wall socket off if the device is left unused for a certain time to achieve zero energy consumption.
• The ventilator on the device is used for air convection and to prevent the device from overheating. Do not cover the ventilator.
• Do not leave the device in an unconditioned environment with a storage temperature above 60℃ or below -20℃, which may damage the device.
• NOTE: The maximum operating temperature is around 40℃.
• When cleaning the device, be sure to remove the power plug. Use a piece of soft cloth rather than industrial chemicals to clean the device. Never pour any liquid into the opening; that could damage the device or cause electric shock.
• Place the power cord in a way that people are unlikely to step on it. Do not place anything on the power cord.
• Always keep strong magnetic or electrical objects away from the device.

If any of the following situations arise, get the device checked by service personnel:

• The power cord or plug is damaged.
• Liquid has penetrated into the device.
• The device has been exposed to moisture.
• The device does not work well or you can not get it to work according to the user’s manual.
• The device has dropped and is damaged.
• The device has obvious signs of breakage.

Green Product Features

• Reduced energy consumption during use and stand-by
• Limited use of substances harmful to the environment and health
• Easily dismantled and recycled
• Reduced use of natural resources by encouraging recycling
• Extended product lifetime through easy upgrades
• Reduced solid waste production through a take-back policy

Environmental Policy

• The product has been designed to enable proper reuse of parts and recycling and should not be thrown away at its end of life.
• Users should contact the local authorized point of collection for recycling and disposing of their end-of-life products.
• Visit the MSI website and locate a nearby distributor for further recycling information.
• Users may also reach us at [email protected] for information regarding proper disposal, take-back, recycling, and disassembly of MSI products.
• Warning! Overuse of screens is likely to affect eyesight.
• Recommendations:
  • Take a 10-minute break for every 30 minutes of screen time.
  • Children under 2 years of age should have no screen time. For children aged
• 2 years and over, screen time should be limited to less than one hour per day.

CE Conformity

This device complies with the requirements set out in the Council Directive on the Approximation of the Laws of the Member States relating to Electromagnetic Compatibility (2014/30/EU), Low-voltage Directive (2014/35/EU), ErP Directive (2009/125/EC) and RoHS directive (2011/65/ EU). This product has been tested and found to comply with the harmonized standards for Information Technology Equipment published under Directives of the Official Journal of the European Union.

FCC-B Radio Frequency

Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, under Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used by the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the measures listed below:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/television technician for help.

Notice 1Notice 1

• The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Notice 2Notice 2

• Shielded interface cables and AC power cord, if any, must be used to comply with the emission limits.
• This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
  • this device may not cause harmful interference, and
  • this device must accept any interference received, including interference that may cause undesired operation.

MSI Computer Corp

• 901 Canada Court, City of Industry, CA 91748, USA
• (626)913-0828
• www.msi.com

WEEE Statement

Under the European Union (“EU”) Directive on Waste Electrical and Electronic Equipment, Directive 2012/19/EU, which takes effect on August 13, 2005, products of “electrical and electronic equipment” cannot be discarded as municipal waste anymore and manufacturers of covered electronic equipment will be obligated to take back such products at the end of their useful life.

Chemical Substances Information

In compliance with chemical substances regulations, such as the EU REACH Regulation (Regulation EC No. 1907/2006 of the European Parliament and the Council), MSI provides information of chemical substances in products at: https://www.msi.com/html/popup/csr/evmtprtt_pcm.html

RoHS Statement

• Japan JIS C 0950 Material Declaration
  A Japanese regulatory requirement, defined by specification JIS C 0950, mandates that manufacturers provide material declarations for certain categories of electronic products offered for sale after July 1, 2006.<https ://storage-asset.msi.com/html/popup/csr/cemm_jp.html>

• India RoHS
  This product complies with the “India E-waste (Management and Handling) Rule 2016” and prohibits the use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.

• Turkey EEE Regulation
  Conforms to the EEE Regulations of the Republic Of Turkey.

• Ukraine Restriction of Hazardous Substances
  The equipment complies with requirements of the Technical Regulation, approved by the Resolution of Cabinet of the Ministry of Ukraine as of December 3, 2008, № 1057, in terms of restrictions for the use of certain dangerous substances in electrical and electronic equipment.

• Vietnam RoHS
  As of December 1, 2012, all products manufactured by MSI comply with Circular 30/2011/TT-BCT temporarily regulating the permitted limits for several hazardous substances in electronic and electric products.

Getting Started

This chapter provides you with the information on hardware setup procedures. While connecting devices, be careful in holding the devices and use a grounded wrist strap to avoid static electricity.

IMPORTANT

• The illustrations are for reference only. Your monitor may vary in appearance.
• Do not use any sharp objects on the monitor.

Package Contents

• Monitor

• Stand

• Stand Base with Screw 4. Stand Screws x4

• Power Adapter & Power Cord

• HDMI Cable (Optional)

• DisplayPort Cable (Optional)

• Quick Start Guide

• Warranty Card

• Registration Card

• Contact your place of purchase or local distributor if any of the items are damaged or missing.

• Package contents may vary by country.

Installing the Monitor Stand

IMPORTANT

• Place the monitor on a soft, protected surface to avoid scratching the display panel.
• The holes for installing the stand can be also used for a wall mount. Please contact your dealer for a proper wall-mount kit.
  • Align the latches of the stand to the monitor.
  • When the stand is secured to the monitor, a click sound will be heard. 3. Connect the base to the stand and tighten the base screw to secure the base.

Adjusting the Monitor

This monitor is designed to maximize your viewing comfort with its adjustment capabilities.

IMPORTANT

• Avoid touching the display panel when adjusting the monitor.
• The reserved pivot of 5° is designed to adjust the level imbalance of some tables.

Monitor Overview

1. Menu Key
2. Select Key
3. Select Key
4. Enter Key
5. Power Button
6. LED Indicator
7. White: On
8. Orange: Standby
9. HDMI 1.4 Port (Optional)
10. HDMI 2.0 Port (Optional)
11. DisplayPort 1.2 (Optional) DisplayPort 1.4 (Optional)
12. Headphone Jack
13. Power Jack
14. Kensington Lock

Connecting the Monitor to the PC

1. Turn off your computer.
2. Connect the HDMI/DisplayPort cable from the monitor to your computer.
3. Assemble the monitor power adapter & power cord. (Figure A)
4. Connect the power adapter to the monitor power jack. (Figure B)
5. Plug the power cord into the electrical outlet. (Figure C)
6. Turn on the monitor. (Figure D)
7. Power on the computer then the monitor will auto-detect the signal source.

OSD Key

The monitor comes with a set of OSD keys that helps to control the On-Screen Display (OSD) menu.

Without entering the OSD menu, you can use these OSD keys as hot keys for quick settings.

OSD Setup Menu

Press the M button to launch the On-Screen Display (OSD) main menu. In the OSD screen, use M E buttons to tune the desired function to suit your personal preferences.

These OSD key operations are as follows.

■   Allowing upward adjustment in function values

| ■   Selecting function menus and items

■   Allowing downward adjustment in function values

E| ■   Entering the submenus

■   Confirming a selection or setting

Optix MAG342CQR

Optix MAG342CQRV/ MAG342CQPV

Gaming

recommended for FPS games.
Normal
Strong
Strongest
A.I.
Response Time| Normal| ■   Users can adjust Response Time in any Mode.
Fast
Fastest
Anti Motion Blur| (OFF)| ■   Brightness cannot be adjusted when Anti Motion Blur is set to ON.

■   When the Screen Refresh Rate is lower than 85HZ, Anti Motion Blur cannot be enabled.

■   When Anti Motion Blur is enabled, HDCR cannot be enabled and will be grayed out.

■   This function is recommended for

cinema, FPS, and Racing games.

 (ON)
Zero Latency| (OFF)| ■   Users can adjust this item in any mode, any input source, any resolution, and any screen refresh rate.

■   While FreeSync is enabled, Zero Latency has to be set to ON.

(ON)
Refresh Rate| Location| Left Top| ■   Users can adjust the Refresh Rate in any Mode.

■   Default Refresh Rate Location is Left Top. The location is adjustable in the OSD Menu.

■   Customize: Press M button to go up; button to go left; button to go right; E button to go down; press M + buttons

to save setting and exit.

Right Top
Left Bottom
Right Bottom
Customize
OFF
ON
Alarm Clock| Location| Left Top| ■   Users can adjust the Alarm Clock in any Mode.

■   Default Alarm Clock Location is Left Top. Users can select their location.

■   Customize: Press M button to go up; button to go left;      button to go right; E button to go down; press M +  buttons to save setting and exit.

Right Top
Left Bottom
Right Bottom
Customize
OFF
15:00| 00:01~99:59
30:00
45:00
60:00
Screen Assistance| None| | ■   Users can adjust Screen Assistance in any Mode.

■   Position: Press M button to go up; button to go left; button to go right; E

button to go down; press M +  buttons to save setting and exit.

Icon
Position
Reset
1st Level Menu| 2nd/3rd Level Menu| Description
---|---|---
Adaptive-Sync| (OFF)| ■   Adaptive-Sync prevents screen tearing.

■   DisplayPort or HDMI default is OFF and can be adjusted ON/OFF in any mode, any resolution, any input source, and any screen refresh rate.

■   Anti Motion Blur will be disabled, if Adaptive-Sync is enabled.

(ON)

Professional

■   All items can be adjusted by users.

Reader
Cinema
Designer
sRGB
Eye Saver| (OFF)| ■   Eye Saver protects your eyes against blue light. When enabled, Eye Saver adjusts the screen color temperature to a more yellow glow.

■   Users can adjust Eye Saver in any Mode.

■   When Pro Mode is set to Reader, it is mandatory to enable Eye Saver.

(ON)
HDCR| (OFF)| ■   Users can adjust HDCR in any Mode.

■   HDCR enhances image quality by increasing the contrast of images.

■   When HDCR is set to ON, Brightness will be grayed out.

(ON)
Anti Motion Blur| (OFF)| ■   Brightness cannot be adjusted when Anti Motion Blur is set to ON.

■   When the Screen Refresh Rate is lower than 85HZ, Anti Motion Blur cannot be enabled.

■   When Anti Motion Blur is enabled, HDCR cannot be enabled and will be grayed out.

■   This function is recommended for cinema, FPS, and Racing games.

 (ON)
Image Enhancement| OFF| ■   Image Enhancement enhances image edges to improve their acutance.

■   Users can adjust Image Enhancement in any Mode.

Weak
Medium
Strong
Strongest

Image

RPG and Reader mode.

Contrast| 0-100| ■   Users can adjust Contrast in any Mode.
Sharpness| 0-5| ■   Users can adjust Sharpness in any Mode.

■   Sharpness improves the clarity and details of images.

Color Temperature| Cool| ■   Color Temperature default is Normal.

■   Users can adjust Color Temperature in Customization mode.

Normal
Warm
Customization| R (0-100)
G (0-100)
B (0-100)
Screen Size| Auto| ■   Users can adjust Screen Size in any mode, any resolution, and any screen refresh rate.
1:1
4:3
16:9
21:9

Input Source

HDMI2
DP

PIP/PBP

multiple video sources on one screen. One program is displayed on the full screen at the same time as one or more other programs are displayed in inset windows.

■   PBP (Picture by Picture) is a similar feature that displays two input sources side-by-side on the screen.

■   PIP/PBP default is OFF.

■   Display Switch allows users to switch between primary and secondary input sources.

■   Audio Switch allows users to switch between primary and secondary digital audio sources.

■   Customize: Press M button to go up; button to go left; button to go right; E button to go down; press M +    buttons to save settings and exit.

PIP| Source| DP
HDMI1
HDMI2
PIP Size| Small
Medium
Large
Location| Left Top
Right Top
Left Bottom
Right Bottom
Customize
Display Switch
Audio Switch
PBP (X2)| Source1| DP
HDMI1
HDMI2
Source2| DP
HDMI1
HDMI2
Display Switch
Audio Switch

Navi Key

Left

Right Enter

| OFF| ■   Left Button default is Game Mode.

■   Right Button default is Screen Assistance.

■   Enter Button default is Input Source.

Brightness
Game Mode
Screen Assistance
Alarm Clock
Input Source
PIP/PBP Mode
Refresh Rate
Night Vision
Information on Screen

Setting

■   Users have to press the Middle Button to confirm

and apply the Language setting.

■   Language is an independent setting. Users’ language settings will override the factory default. When users set Reset to Yes, Language will not be changed.

English
Français
Deutsch
Italiano
Español
한국어
日本語
Русский
Português
简体中文
ไทย
Bahasa Indonesia
हिन््ददी
Türkçe
(More languages

coming soon)

Transparency| 0~5| Users can adjust Transparency in any Mode.
OSD Time Out| 5~30| Users can adjust OSD Time Out in any Mode.
RGB LED| Red| ■   RGB LED default is Rainbow mode.

■   RGB function can be previewed at each mode.

• Not supported for MAG342CQPV.

Green
Blue
White
Breathing
Marquee
Rainbow
OFF
Power Button| OFF| ■   Set to OFF, the monitor will be turned off totally.

■   Set to Standby, only panel and backlight are off, but the monitor still can be activated by OS detection, avoiding desk-top icon and screen be refreshed.

Standby
Information on Screen| (OFF)| ■   The information on the monitor status will be shown on the right side of the screen.

■   Users can enable or disable the Information on Screen. The default is OFF.

 (ON)
Reset| YES| Users can Reset and restore settings to the original OSD Default in any Mode.
NO

Appendix

IMPORTANT: All information is subject to change without prior notice.

Specifications

Model

|

Optix MAG342CQR (3DB6)

| Optix MAG342CQRV (3DB6)

MAG342CQPV (3DB6)

---|---|---
Size| 34 inch
Curvature| 1500R
Panel Type| VA
Resolution| 3440×1440 @144hz| 3440×1440 @100hz
Aspect Ratio| 21:9
Brightness (nits)| 300 nits (typ�)| 250 nits (typ�)
Contrast Ratio| 4000:1 (typ�)| 3000:1 (typ�)
Refresh Rate| 144Hz| 100Hz
Response Time| ■   1ms (MPRT)

■   4ms (GTG)

■   14ms

| ■   1ms (MPRT)

■   4ms (GTG)

■   16ms

Input Interface| ■   HDMI 2�0 x2

■   DisplayPort 1�4 x1

| ■   HDMI 2�0 x1

■   HDMI 1�4 x1

■   DisplayPort 1�2 x1

I/O| ■   HDMI 2�0 x2

■   DisplayPort 1�4 x1

■   Headphone Out x1

| ■   HDMI 2�0 x1

■   HDMI 1�4 x1

■   DisplayPort 1�2 x1

■   Headphone Out x1

View Angles| 178°(H) , 178°(V)
DCI-P3/ sRGB| 89%/ 112%
Surface Treatment| Anti-glare
Display Colors| 1�07b| 16�7M
Power Type| External Power
Adapte r Spec�| Model: ADS-65HI-19A-1 19065E
Power Input| 100~240Vac, 50~60Hz, 1.5A
Power Output| 19V, 3�42A
Adjustment (Tilt)| -5° ~ 20°
Adjustment (Height)| 0 ~ 90mm
Adjustment (Swivel)| -30° ~ 30°
Adjustment (Pivot)| -5° ~ 5°
Kensington Lock| Yes

Model

|

Optix MAG342CQR (3DB6)

| Optix MAG342CQRV (3DB6)

MAG342CQPV (3DB6)

---|---|---
VESA Mounting| ■   Plate Type: 75 x 75 mm

■   Screw Type: M4 x 10 mm

▶ Thread Diameter: 7 mm

▶  Thread Pitch: 7�9 mm

▶ Thread Length: 35 mm

Dimension (W x H x D)| 808�6 x 270�0 x 514�2 mm
Weight| 6�8 kg (net) / 9�3 kg (gross)
Environment| Operating| Temperature: 0°C to 40°C

Humidity: 10% to 85%, non-condensing

Altitude: 0 ~ 5000m

Storage| Temperature: -20°C to 60°C

Humidity: 5% to 95%, non-condensing

MAG342CQPV (3DB6)

---|---|---
HDMI1| HDMI2| DP
VGA| 640×480 @60Hz| V| V| V
640×480 @75Hz| V| V| V
Dos-Mode| 720×400 @70Hz| V| V| V
720×480 @60Hz| V| V| V
720×576 @50Hz| V| V| V
SVGA| 800×600 @60Hz| V| V| V
800×600 @72Hz| V| V| V
800×600 @75Hz| V| V| V
XVGA| 1024×768 @60Hz| V| V| V
1024×768 @75Hz| V| V| V
SXVGA| 1280×720 @50Hz| V| V| V
1280×1024 @60Hz| V| V| V
1280×1024 @75Hz| V| V| V
1280×1024 @100Hz| V| V| V
WXGA+| 1440×900 @60Hz| V| V| V
1440×900 @100Hz| V| V| V
WSXGA+| 1680×1050 @60Hz| V| V| V
1680×1050 @100Hz| V| V| V
Full HD| 1920×1080 @50Hz| V| V| V
1920×1080 @60Hz| V| V| V
1920×1080 @100Hz| V| V| V
QHD| 2560×1440 @60Hz| V| V| V
2560×1440 @100Hz| | V| V
WQHD| 3440×1440 @50Hz| V| V| V
3440×1440 @60Hz| V| V| V
3440×1440 @100Hz| | V| V
Video Timing Resolution| 480P| V| V| V
576P| V| V| V
720P| V| V| V
1080P| V| V| V
Special EDID for PBP| 1720×1440 @60Hz| V| V| V

Troubleshooting

• The power LED is off.
  • Press the monitor power button again.
  • Check if the monitor power cable is properly connected.
• No image.
  • Check if the computer graphics card is properly installed.
  • Check if the computer and monitor are connected to electrical outlets and are turned on.
  • Check if the monitor signal cable is properly connected.
  • The computer may be in Standby mode. Press any key to activate the monitor.
• The screen image is not properly sized or centered.
  • Refer to Preset Display Modes to set the computer to a setting suitable for the monitor to display.
• No Plug and play.
  • Check if the monitor power cable is properly connected.
  • Check if the monitor signal cable is properly connected.
  • Check if the computer and graphics card are Plug & Play compatible.
• The icons, font, or screen are fuzzy, blurry, or have color problems.
  • Avoid using any video extension cables.
  • Adjust brightness and contrast.
  • Adjust RGB color or tune color temperature.
  • Check if the monitor signal cable is properly connected.
  • Check for bent pins on the signal cable connector.
• The monitor starts flickering or shows waves.
  • Change the refresh rate to match the capabilities of your monitor.
  • Update your graphics card drivers.
  • Keep the monitor away from electrical devices that may cause electromagnetic interference (EMI).

Specifications and Datasheet can be found here.

Frequently Asked Questions

What is the curvature of the Optix MAG342CQR monitor?

The Optix MAG342CQR monitor has a curvature of 1500R.

What is the panel type of the Optix MAG342CQR monitor?

The Optix MAG342CQR monitor features a VA panel.

What is the resolution and refresh rate of the Optix MAG342CQR monitor?

The Optix MAG342CQR monitor has a resolution of 3440x1440 pixels and a refresh rate of 144Hz.

How many HDMI and DisplayPort ports does the Optix MAG342CQRmonitor have?

The monitor has two HDMI 2.0 ports and one DisplayPort 1.4.

Can the Optix MAG342CQR monitor be wall-mounted?

Yes, the monitor can be wall-mounted using the VESA mount with a plate type of 75 x 75 mm and M4 x 10 mm screws.

What is the response time of the Optix MAG342CQR monitor?

The Optix MAG342CQR monitor has a response time of 1ms (MPRT) and 4ms (GTG).

Is Adaptive-Sync supported on Optix MAG342CQR monitor?

Yes, Adaptive-Sync is supported. It can be adjusted ON/OFF in any mode, resolution, input source, and screen refresh rate.

How can I prevent screen tearing on Optix MAG342CQR monitor?

Adaptive-Sync can be enabled to prevent screen tearing.

What are the gaming modes available on Optix MAG342CQR monitor?

The gaming modes include User, FPS (First Person Shooting), Racing, RTS (Strategic), and RPG.

How can I adjust the screen size on Optix MAG342CQR monitor?

Users can adjust the screen size in any mode, any resolution, and any screen refresh rate. Options include Auto, 1:1, 4:3, 16:9, and 21:9.

Does the Optix MAG342CQR support PIP (Picture in Picture) or PBP (Picture by Picture)?

Yes, PIP and PBP modes are supported on this monitor.

What environmental features does the Optix MAG342CQR monitor have?

The monitor features reduced energy consumption, limited use of harmful substances, easy dismantling and recycling, extended product lifetime, and reduced solid waste production.

Reference:MSI Optix MAG342CQR Curved Gaming Monitor User Manual- device.report

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