aprilia E-SR1 Electric Scooter User Manual

User’s manual
eSR2, eSR2 EVO, eSRZ
User manual

E-SR1 Electric Scooter

This manual is valid for the following electric scooters:
Instructions translated from the original Italian
Thank you for choosing this product.
For information, technical support, assistance or to consult the general terms of the warranty, please contact your dealer or visit the website www.apriliasmartmovement.com

Safety instructions

IMPORTANT! Carefully read and follow the instructions below before using the product. Keep this manual for future reference or for new users.
Take the time to learn the basics of the procedure to avoid severe accidents that may occur in the first few months. Contact your dealer for the proper support on how to use the item correctly or to be directed to an appropriate training organization.
The company assumes no direct or indirect responsibility arising from misuse of the item, non-compliance with both the highway code and the instructions in the manual, accidents, or disputes caused by non-compliance or illegal activity.
This product is to be used for recreational purposes, by one person only and without passengers, therefore it cannot be used by more than one person at a time.
Do not modify the intended use of the vehicle in any way. The item is not suitable for stunts, competitions, transporting objects, or towing other vehicles or trailers.
The electric scooter must be used carefully, always respecting the rules imposed by the Highway Code of the country where it is used, in order to avoid dangerous situations and to take the utmost care of yourself and others.
CAUTION

MO-210005
Product code with indicators included| AP-MO-210006
AP-MO-210008
AP-MO-220004| –| AP-MO-210007
MIN weight (Kg)| 30| 30| 30
MAX weight (Kg)| 100| 100| 100
MIN age | 14| 14| 14
MAX age | 65| 65| 65
MIN height (cm)| 120| 120| 120
MAX height (cm)| 200| 200| 200

• Before using the product, check and follow local regulations regarding the minimum age of the driver, restrictions on the type of drivers who can use the product, and the use of the product itself.

The A-weighted emission sound pressure level (noise) at the rider’s ear is less than 70dB(A).Forma grafica delle avvertenze di Sicurezza.
Symbols identifying the safety warnings
To identify the safety messages in this manual, the following graphic warning symbols will be used. They draw the focus of attention of the reader/user to the proper, safe use of the item.
CAUTION
Pay attention
Highlights the rules to follow to prevent damage to the item and/or prevent hazardous situations from arising.
DANGER
Residual risks
Highlights the presence of hazards that generate residual risks to which the user must pay attention to avoid injury or material damage.
General warnings
CAUTION
It is important to bear in mind that when out in a public space or on the road, even when the instructions in the manual are observed down to the letter, the rider is not immune to injury caused by infractions or inappropriate actions taken towards other vehicles, obstacles, or persons. Misuse of the item or non-compliance with the instructions provided in this manual may cause severe injury.
This product is an electric vehicle. The faster you ride, the longer the braking distance. Emergency braking on slippery, muddy, wet, or icy roads may result in wheel spin and loss of balance. Adequate speeds and safety distances from other vehicles or pedestrians must be adhered to. Take extra care when riding on unfamiliar roads. Do not open the kickstand when using the item, risk of severe personal injury and damage to the item.
CAUTION
On wet roads, the braking distance increases, and the grip decreases compared to dry roads!
Drive more carefully, and keep a safe distance!
For personal safety, wear a helmet, and knee and elbow pads to protect against falls and injuries while riding the item. When allowing others to use the item, ensure that the rider wears the safety equipment and explains the operation of the vehicle. To avoid injury, do not allow other persons to use the item if they do not know how to use it. Wear shoes before using the item.
Children must not play with the scooter or its parts, nor should they be allowed to clean it or perform maintenance operations.
When riding, take special care to not frighten children or pedestrians. When passing behind them, warn them by sounding the horn and slow down using the minimum speed of 6km/h.
Instructions and warnings on rider behavior

equipment
Pre-riding check| Prior to each use, check brakes and any wear, check tire pressure (see a side of the tire for recommended value), wheel wear, throttle, indicators, lights, and the charge status of the battery.
If any unusual noises or faults are detected, do not use the item and contact your dealer or the Authorised Technical Support Department| Never checking the item prior to use
Using the item when noise or faults are present
Walking while pushing the item| Not accelerating
Pushing while walking across pedestrian crossings
In pedestrian areas when not in pedestrian mode (6 km/h)
In overcrowded areas| Depressing the throttle
Riding the vehicle at pedestrian crossings
Riding the vehicle in pedestrian areas when not in pedestrian mode (6 km/h)
Riding the vehicle in overcrowded areas
Conditions| Appropriate/intended use| Improper use
---|---|---
Stationary| The person riding the item must be able to easily place both feet on the ground while holding the handlebars at the correct height| Not being able to keep the item stationary and balanced.
Sitting on the item while it is running or stationary
Riding under normal conditions| No objects hanging from handlebars| Objects hanging from handlebars result in instability and may impede maneuvering
Riding with both hands on handlebars.
Not using devices such as phones, smartwatches, music players, or headphones| One-handed or hand-free riding
Using devices such as phones, smartwatches, music players, or headphones
Riding with both feet on the footrest comfortably and safely| Riding with one or both feet outside the footrest

It is prohibited to place or amass weight on the rear mudguard

Riding with a helmet and protective equipment| Riding without a helmet and protective equipment
Riding on easily accessible, smooth, and compact roads, avoiding areas with intense traffic or overcrowded areas: e.g. dedicated cycle paths, smooth paved surfaces
Complying with local regulations and the highway code| Riding on motorways, long-distance roads Riding on busy roads
Riding on pavements
Riding in overcrowded areas Riding on very rough roads
Riding near: ravines, escarpments, harbors, sea, lakes, or rivers
Failure to comply with regulations and the highway code
Looking ahead and watching out for obstacles, vehicles, or nearby pedestrians| Becoming distracted while riding
Changing direction, making sure to be seen, moderating speed
Anticipating the route and moderating speed while observing the highway code and those that are the most vulnerable
Using direction indicators, if included on the item| Changing direction abruptly at high speed without making sure that you have been seen
Braking and cornering at the same time makes the vehicle unstable
Not using direction indicators
Slowing down when pedestrians are present
Using pedestrian mode in pedestrian areas (6 km/h)
Warning others of your presence by using the bell| Accelerating or maintaining a constant speed when pedestrians are present
Riding without using pedestrian mode in pedestrian areas (6 km/h)
Not warning others of your presence by using the bell
Uneven road conditions: speed bumps/steps / rough road  surfaces| Riding at moderate speeds 
Bend knees slightly for better shock absorption when traversing uneven surfaces| High-speed riding
Accelerating over bumps or ditches, going down steps, jumping over obstacles, climbing pavements, riding harshly
Behavior: around bends, down slopes, in the presence of nearby obstacles, vehicles, and pedestrians| Keeping at a safe distance Ceasing to accelerate Braking and slowing down
Riding at moderate speed and braking safely
Paying attention to doors and other high obstacles| Not observing safety distances Accelerating
Riding at high speed, braking suddenly
Traversing beneath high obstacles
Conditions| Appropriate/intended use| Improper use
---|---|---
Visibility conditions| Only ride if there is enough light to ride safely. When riding in unfavorable lighting conditions (from half an hour following sunset, throughout the entire period of darkness, and even during the day, if weather conditions preclude road visibility, when driving through tunnels), remember to switch on the item’s lights and wear a reflective vest, belts or bands| Riding in unfavorable lighting conditions with lights off and without using a reflective vest, belts, or bands
Weather conditions| Driving in optimal conditions (no rain)| Driving in adverse conditions: in the rain, in case of snowfall, in the presence of ice or mud on the road, in case of strong wind and fog
Parking| In designated areas without impeding the movement of vehicles or pedestrians
On smooth surfaces, ensuring stability is maintained
Switching off the item and using an anti-theft device. Using the kickstand provided| Everywhere, impeding the movement of vehicles or pedestrians
On uneven surfaces and without ensuring stability
Leaving the item switched on, unattended with no anti-theft device
Engaging in extreme sports/ acrobatics| NO| YES
Riding near: ravines, escarpments, harbors, sea, lakes, or rivers
Riding through puddles Racing with other vehicles
Subjecting the item to forceful impact| NO| YES
jumping over objects or persons, jumping off steps or from high places

What to do after a fall:
Check that the throttle lever works properly. To do this, accelerate and decelerate several times.
Check that the brakes work properly. To do this, get off the item, push it forward and brake to ensure it responds to the controls.
Check that all vehicle components are in place and securely fastened.
Check tire wear and pressure (see a side of the tire for recommended value).
Check the wear of the brakes and cables.
DANGER
The brakes may become hot during use. Do not touch after use.

Package contents and assembly

Assembled items, the handlebar must be installed using the special screws contained in the package.

Model| Reference picture| In the package| Handlebar assembly
---|---|---|---
eSR2 eSR2 EVO| | – battery charger
– charging cable
– 2 M5 screws and 2 washers
– size 3 Allen wrench|
eSRZ| | – battery charger with charging cable
– 4 screws
– adapter for inflating the tires
– 3 Allen wrenches
– 1 spanner|

Method:

• Take the item out of the packaging
• Open the kickstand and check that the item is stable
• Open the handlebar stem and secure it by closing the lever of the closing mechanism
• Connect the display power cable to the main wiring
• Install the handlebar on the stem (do not crush the cables)
• Tighten the screws on the stem using the wrench supplied
• Adjust the stem closing mechanism*

If the handlebar stem is not very stable after closing, adjust the screw in the mechanism, by tightening or loosening it as required to increase the stability of the stem.
eSRZ| | There is a hex screw inside the mechanism.
If the handlebar stem is not very stable after closing, adjust the screw in the mechanism, by tightening or loosening it as required to increase the stability of the stem.

CAUTION
Assemble the product correctly. If during assembly, any factory defects are detected, certain steps are unclear or issues with assembly or adjustments occur, do not ride the vehicle and contact your dealer or visit www.apriliasmartmovement.com for technical support.
Do not use accessories and/or additional parts that are not approved by the manufacturer.
Keep children away from plastic items (including packaging materials) and small parts that may result in suffocation.
It is forbidden to modify or transform the item or any of its parts in any way, as this may impair efficiency, reduce structural integrity and cause damage. Remove any sharp edges caused by misuse, breakage, or damage to the item. If any factory defects, unusual noises, or faults are detected, do not ride the vehicle and contact your dealer or visit www.apriliasmartmovement.com for technical support.

Product Overview

In the interest of technological development, the manufacturer reserves the right to modify the item with no prior notice and this manual will not be automatically updated.
For information and to consult the revisions of this manual, visit the website www.apriliasmartmovement.com

eSR2 – eSR2 EVO

|

eSRZ

---|---
|

Battery charging and activation

Prior to using the item for the first time, charge 100%. Ensure the item, charger, and charging port are dry.
Instructions

• Open the kickstand
• Switch off the item

eSR2
eSR2 EVO| |  – Remove the rubber cover from the charging socket- Connect the battery charger to the charging port and then to the power socket.
– When the item is fully charged, the light on the charger changes from red (charging) to green (charging complete).
– After charging, close the rubber cover on the charging socket
– Unplug the battery charger from the power socket
eSRZ| | – Remove the rubber cover from the charging socket
– Connect the battery charger to the charging port and then to the power socket.
– When the item is fully charged, the light on the charger changes from red (charging) to green (charging complete).
– Disconnect the battery charger from the charging port and put back the rubber cover in the charging socket.
– Unplug the battery charger from the power socket.

CAUTION
To recharge the item, use the battery charger supplied ONLY

Model| Battery charger model| Output voltage| Charging time
---|---|---|---
eSR2| HLT-180-4201500| 42V – 1.5A| 5-6 h
eSR2 EVO| HLT-180-5462000| 54V – 2.0A| 6-7 h
eSRZ| FY0684201500| 42V – 1.5A| 4-5 h

Using another type of charger may damage the scooter or entail other potential risks.
Never leave the product unsupervised while it is charging. Do not switch the product on while it is charging.
After each use, fully recharge the battery to extend its useful life. Do not recharge the item immediately after use. Allow the scooter to cool for an hour before recharging.
The item should not be charged for extended periods. Overcharging reduces battery life and poses additional potential hazards.
Allow the vehicle to discharge completely to prevent damage to the battery.
Damage caused by the battery being left uncharged for a long period is irreversible and is not covered by the limited warranty.
Once the damage has occurred, the battery cannot be recharged (the battery must not be dismantled by unqualified personnel, as this could lead to electric shocks, short circuits, or even major safety incidents). If the owner is away, e.g. on holiday, and the device is entrusted to a third party, leave it in a partial charge state (20-50% charge), not fully charged.
Carry out regular visual inspection of the charger and charger cables. If the battery charger cable is clearly damaged, do not use it to avoid further damage and/or risks; please contact us for a replacement.
Battery warnings
The battery consists of lithium-ion cells and chemical elements that are hazardous to health and the environment. Do not use the item if it emits odors, substances, or excessive amounts of heat. Do not dispose of the item or the battery with household waste. The end user is responsible for the disposal of electrical and electronic equipment and batteries in compliance with all applicable regulations.
Avoid used, defective, and/or non-original batteries of other models or brands.
DANGER
Do not leave the battery near fire or heat sources. Fire and explosion hazards.
Do not open the battery or take it apart. Do not strike, throw, or puncture the battery or attach objects to it.
Do not touch any substances leaking from the battery, as they are deemed hazardous. Do not allow children or pets to touch the battery.
Do not overcharge or short-circuit the battery. Fire and explosion hazards.
Do not immerse or expose the battery to water, rain, or other liquids. Do not expose the battery to direct sunlight, excessive heat or cold (for example, do not leave the item or battery in a car in direct sunlight for extended periods of time), or environments containing explosive gases or flames.
Do not carry or store the battery with metal objects such as hairpins, necklaces, etc. Contact between metal objects and battery contacts may cause a short circuit resulting in physical injury or death.

Command information / Control panel

eSR2 / eSR2 EVO

|

eSRZ

---|---

Throttle (A): press down to accelerate.
Power button (B): Press to switch the item on/off.
Brake lever (C): pull the lever to the brake
Speed level change: press button (B) once to select the desired level.
Quickly press 3 times in a row to switch from Km/h to Mph.
Quickly press 4 times in a row to switch from ODO to TRIP.
Lights: press button (B) twice to switch them on/off.
Bell: press button (D) once to activate it.

|

Throttle (A): press down to accelerate.
ON button (B): press for 2 seconds to turn on or off the item.
Brake lever (C): pull the lever to the brake
Speed level change: press button (B) twice to select the desired level.
Lights: press the button (B) once to switch them on/off. ODO/Trip: press button (B) 3 times to switch mode Km/h-Mph: press button (B) 4 times to switch mode Bell: press lever (D) once to activate it

eSR2
eSR2 EVO| | 1. Battery Level: The battery level is indicated by 4 bars.
2. Speedometer: Displays the current speed of the scooter.
3. ODO: Total distance traveled.
4. TRIP: Single trip distance.
5. Lights indicator light.
6. Level 1 – The display will show 1 (up to 6 km/h).
7. Level 2 – The display will show 2 (up to 20 km/h).
8. Level 3 – The display will show 3 (up to 25 km/h).
9. Cruise Control: Speed control. It is activated after the same speed has been maintained for a few seconds. The display emits a short beep.
10. Service light: indicates that maintenance is required by the assistance service
11. Bluetooth light: always on
eSRZ| | 1. Battery Level: The battery level is indicated by 4 bars.
2. Speedometer: Displays the current speed of the scooter.
3. ODO: Total distance traveled.
4. TRIP: Single trip distance.
5. Lights indicator light.
6. Level 1 – The display will show the pedestrian symbol (up to 6Km/h).
7. Level 2 – The display will show ECO (up to 15 km/h).
8. Level 3 – The display will show D (up to 20 km/h).
9. Level 4 – The display will show S (up to 25 km/h).
10. Cruise Control: Speed control. It is activated after the same speed has been maintained for a few seconds. The display emits a short beep.
11. Unit of measurement of speed: km/hmph
---|---|---
Direction indicators (if present)

**Models *|
ESR2
(left side of handlebars)**|

On models where they are fitted, the direction indicators are placed at the ends of the handlebars (left and right side).
The direction indicators are required to provide early warning of any change in direction while riding.
CAUTION
Before each use of the product, check the correct operation of the direction indicators.

ESRZ
(right side of handlebars)|

On models where they are fitted, the direction indicators are placed at the ends of the handlebars (left and right side).
The direction indicators are required to provide early warning of any change in direction while riding.
CAUTION
Before each use of the product, check the correct operation of the direction indicators.

Quick guide

• Prior to using the item for the first time, charge 100%.
• Check tire pressure (see a side of the tire for recommended value). If the item does not reach at least 60% of the declared km, or the maximum speed within the first 3 months of use, it is likely that the wheels have deflated once more. In this case, restore pressure as indicated.
• Check and adjust the brakes.
• Turn on the display.
• Place the item on a flat surface.
• Hold the handlebar firmly using both hands. Step onto the footrest with one foot and use the other to give yourself a gentle push and accelerate.

CAUTION
Zero Start Function: the throttle is activated once the forward speed exceeds 3 km/h.
For safety reasons, the item is initially set up to avoid standing starts.

• When riding the item, tilt your body in the direction of travel when turning and slowly turn the handlebar.
• To stop the item, release the throttle, pull the brake lever
• To get off, first, stop the item completely. Getting off the moving item can cause injury.
• Prior to each use, check brakes and any wear, check tire pressure (see a side of the tire for recommended value), wheel wear, throttle, and charge status of the battery.

Brake lever adjustment

It is possible to adjust the position of the brake lever, if necessary, by unscrewing the screw (A).
Once the position has been adjusted, tighten the screw (A).

|

The brake lever can be adjusted when needed by unscrewing the screw located underneath (A).
Once the position has been adjusted, tighten the screw (A).

Brake lever adjustment

If the brake is too tight or too loose, adjust it by loosening or tightening the screw (A).
If the brake lever is too soft or too hard even after following the instructions in the first step, it may be necessary to repeat the operation until the optimal setting has been reached.

| ****

If the brake is too tight or too loose, use the Allen wrench to loosen the screw (A), then adjust the brake cable, (shorten the brake cable at the top if it is too tight; if it is too loose, pull the brake cable downwards) and then, re-tighten the screw (A).
Check the correct alignment between the brake caliper and the disc. Use the screws (B) and (C) to adjust the position/alignment on the disc, if necessary.

Folding and carrying

Make sure the electric scooter is turned off. Hold the handlebar stem with your hand, pull the lever, fold the stem towards the footrest and fasten it.

After folding, lift it by holding the handlebar stem with one or both hands.
CAUTION
Make sure to secure the item during transportation. If the item cannot be lifted, do not transport it with the item raised. If dropped, the item may cause severe injury and damage.

Range and performance

The maximum range and performance of the vehicle depend on a number of variables:
Terrain: Riding on smooth roads provides greater range and performance than riding on rough roads and climbs.
Weight of user: the greater the weight, the lower the range and performance of the vehicle.
Temperature: riding the scooter in very cold or hot conditions affects range and performance.
Speed and riding style: riding smoothly and at constant speed extends autonomy.
Continuous acceleration, deceleration, and maneuvering greatly reduce the range. A lower speed extends the range.
Maintenance: prompt recharging, proper maintenance, and regular checking of tire pressure (see reference value in section 11) increase range and ensure consistent performance over time.
The level of battery charge affects performance – the lower the level, the lower the speed, especially on climbs.

Storage, maintenance, and cleaning

CAUTION
If there are stains on the body of the scooter, wipe it with a damp cloth. If the stains persist, apply neutral soap, brush out with a toothbrush, then wipe with a damp cloth. If there are scratches on the plastic components, use sandpaper or other abrasive material to remove them. Do not clean the items with alcohol, petrol, paraffin, or other corrosive or volatile chemical solvents to prevent severe damage. Do not wash the item using high-pressure water jets. When cleaning the scooter, make sure that it is switched off, that the charging cable is disconnected, and that the rubber cap is closed, as a water leak may cause an electric shock or other serious problems. Water seeping into the battery may cause damage to internal circuits and a risk of fire or explosion. Should you suspect that water may have entered the battery, stop using the battery immediately and return it to your dealer’s aftersales service for checking.
When the item is not in use, store it indoors in a cool, dry place. Do not store outdoors or inside cars for extended periods of time. Excessive sunlight, overheating, and excessive cold accelerates tire aging and jeopardizes the life of both the item and the battery. Do not expose it to rain or water or immerse it in water to wash it.
Regularly check the tightness of the bolted parts, in particular wheel axles, the folding and transportation system, the steering system, the braking system, the state of the frame, the forks, and the suspension. Nuts and all other self-locking fasteners may lose their effectiveness. Periodically check and tighten these components.
Like all mechanical components, the item is subject to wear and tear. Different materials and components may react to wear or stress fatigue in a variety of ways. If the service life of a component is exceeded, it may break suddenly, resulting in injury to the rider. Any cracks, scratches, or changes in color in areas subject to high levels of stress indicate that the life of the component has been reached and must be replaced.
Check the condition of the tires: there must be no cuts, cracks, foreign bodies, abnormal swelling, missing parts, or other damage. For tire pressure, refer to the value indicated in section 11 in this instruction manual.
Do not attempt to disassemble or repair the scooter yourself. Replacement of all scooter components should be carried out by the technical service department. For further information, contact your dealer or visit www.apriliasmartmovement.com

App configuration

This item can be used with the Aprilia Smart Movement App. The App allows you to control the item directly from your Smartphone.
Scan the QR CODE to download and install the App. If the App is not found, search for it on your reference App store.
The items with Bluetooth that can be paired with the Aprilia Smart Movement App are the following: Aprilia eSR2, and Aprilia eSR2 EVO.
This item can be used with the Aprilia Smart Movement App. The App allows you to control the item directly from your Smartphone.

Open the App and follow the instructions given.
CAUTION
The App may require various permissions required for the use and operation of the App itself.
The App version may have been updated by your App store. It is advisable to constantly check whether any updates are available for the App in order to be able to use the new features and always install the latest version of the App on your device.
Do not use your device while riding.

Technical datasheet

General information

| eSR2| eSR2 EVO| eSRZ
Frame| aluminum| aluminum| steel
Suspensions| front and rear| front and rear| –
Speed| L1: ≤ 6km/h L2: ≤ 20km/h
L3: ≤ 25km/h
(Max speed) | AP-MO- 220004
L1: ≤ 6km/h L2: ≤ 15km/h L3: ≤ 20km/h
(Max speed) | L1: ≤ 6km/h
L2: ≤ 20km/h L3: ≤ 25km/h
(Max speed) | L1: ≤ 6km/h L2: ≤ 15km/h L3: ≤ 20km/h
L4: ≤ 25km/h
(Max speed) | AP-MO- 220003
L1: ≤ 6km/h L2: ≤ 10km/h L3: ≤ 15km/h L4: ≤ 20km/h
(Max speed) *
Maximum slope| 23%| 24%| 21%
Brakes| Front drum brake and rear electronic brake| Front drum brake and rear electronic brake| Electronic front brake and rear disc brake
Tyres| 10” with front and rear inner tube
Pressure: 36 psi / 2.5 bar| 10” with front and rear inner tube
Pressure: 36 psi /2.5 bar| 8.5” with front and rear inner tube
Pressure: 50 psi / 3.5 bar
Maximum load| 100kg| 100kg| 100kg
Rider| Check the current legislation in your country| Check the current legislation in your country| Check the current legislation in your country
Operating temperature| -5°C / 45°C| -5°C / 45°C| -5°C / 45°C
Protection level| IPX4| IPX4| IPX4
Charging time| approx 5/6 hours| approx 6/7 hours| approx. 4 hours
Autonomy| up to 25km| up to 35km| up to 20km
Electrical system
Motor| 0.35kW; 350W Brushless| 0.5kW; 500W Brushless| 0.3kW; 300W Brushless
Display| Built-in LED| Built-in LED| Built-in LED
Battery| 36V 8.0Ah 288Wh| 48V 14.4Ah 691Wh| 36V 6.0Ah 216Wh
Low voltage protection| 31V| 38V| 31V
Current limit| 17A| 17A| 16A
Lights| Front and rear LEDs| Front and rear LEDs| Front and rear LEDs
Features| Bluetooth| Bluetooth| –
Dimensions and weight
Net weight| 16.5kg| 18.5kg| 13.8kg
Gross weight| 18.5kg| 21kg| 16.6kg
Open item dimensions| 1215x455x1185mm| 1215x455x1185mm| 1120x445x1155 mm
Dimensions of item when closed| 1215x455x550mm| 1215x455x550mm| 1120x445x500mm
Packaging dimensions| 1230x170x600mm| 1230x170x600mm| 1140x160x515 mm

Troubleshooting

technical assistance
The drive wheel does not turn| Problems with the brakes
Motor is blocked| Adjust the brakes; if the problem persists, request technical assistance
Check that the wheel is properly tightened, and check that the wheel turns without starting the vehicle. If the problem persists, request technical assistance
The motor stops while it is running| Motor overheating
Presence of error code| Stop the vehicle and wait for it to cool
Request technical assistance
After charging it, the item does not switch on or it switches off after a few km| **** Damaged battery| Request technical assistance
The battery does not charge or the item does not switch on| Connection problems
The battery is not connected (models with removable battery)
The battery is depleted
Damaged battery
Problems with the battery charger| Request technical assistance
Check that the power connector is connected
Charge the battery to 100%
Request technical assistance
Replace the battery charger

Error code table

Error Code
eSR2 / eSR2 EVO| **Indications| Solution
---|---|---
E01| Engine malfunction| Request technical assistance
E02| Control unit MOS malfunction| Request technical assistance
E03| Brake lever sensor malfunction| Request technical assistance
E04| Throttle malfunction| Request technical assistance
** E05| Low voltage protection| Recharge the battery; if the problem persists, request technical assistance
E06| Control unit signal error| Request technical assistance
E07| ** Protection from overvoltage| Switch off the vehicle, wait a few minutes before restarting it if
resetting occurs
E08| Controller OP malfunction| Request technical assistance
Error Code
eSRZ| Indications| Solution**
---|---|---
E01| Throttle malfunction| Request technical assistance
E02| Brake lever sensor malfunction| Request technical assistance
E03| Engine malfunction| Request technical assistance
E04| Communication error| Request technical assistance
E05| Overtemperature error| Request technical assistance
E06| Control unit error| Request technical assistance
E07| Phase / current error| Request technical assistance
E08| Battery voltage error| Recharge the battery; if the problem persists, request technical assistance

Liability and general terms of the warranty

The rider assumes all liability for any injury when not wearing a helmet or other protective devices.
The driver must respect current local regulations regarding:

1. the minimum age allowed for the rider;
2. restrictions on the types of riders who can use the product;
3. all other regulatory aspects.

The driver must always keep the product clean and in a perfect state of efficiency and maintenance, diligently perform the safety checks he/she is responsible for as described in the previous section, not tamper with the product in any way and keep all the maintenance documents.
M.T. Distribution shall not be liable for any damages caused and is in no way responsible for damages caused to property or persons when:

• the item is used incorrectly or in a manner that does not comply with the instructions of the user guide;
• the item is modified or tampered with in all or some of its components after purchase.

In the event of item malfunction due to causes not attributable to inappropriate rider behavior or to consult the general terms of the warranty, please contact your dealer or visit the website https://www.apriliasmartmovement.it/en/
The Legal Guarantee never covers any Product faults or malfunctions caused by accidental events and/or events attributable to the Purchaser, or due to use of the Product in non-compliance with its intended use and/or with the provisions of the technical documentation attached to the Product, or due to failure to regulate mechanical parts, the natural wear of consumable materials, or due to assembly errors, lack of maintenance and/or use of the said product in non-compliance with the instructions.
For example, the following are to be considered excluded from the statutory guarantee regarding products:

• damage caused by impacts, accidental falls or collisions, punctures;
• damage caused by use, exposure, or storage in an unsuitable environment (e.g.: the presence of rain and/or mud, exposure to humidity or excessive heat, contact with sand or other substances);
• damage caused by failure to adjust for road use and/or maintenance of mechanical parts, mechanical disc brakes, handlebars, tires, etc.; incorrect installation and/or assembly of parts and/or components;
• the natural wear and tear of consumable materials: mechanical disc brake (e.g. pads, calipers, disc, cables), tires, platforms, gaskets, bearings, led lights and bulbs, kickstand, knobs, mudguards, rubber parts (platform), wiring cable connectors, grilles and stickers, etc.;
• improper maintenance and/or improper use of the Item battery;
• tampering with and/or forcing parts of the product;
• incorrect or inadequate maintenance or alteration of the product;
• improper use of the product (e.g.: excess load, use in competitions and/or for commercial or rental activities);
• maintenance, repairs, and/or technical interventions on the product carried out by unauthorized third parties;
• damage to the products resulting from transport, if carried out by the purchaser;
• damage and/or defects resulting from the use of non-original parts.

Please refer to the latest version of the warranty terms available at https://www.apriliasmartmovement.it/en/support/
CAUTION
Treatment of the electrical or electronic device at the end of its service life (applicable in all countries of the European Union and in other European systems with separate collection systems)
This symbol on the product or packaging indicates that the product should not be considered normal household waste, but should be taken to a facility authorized to dispose of waste from electrical and electronic equipment (WEEE).
By ensuring the item is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which may otherwise be caused by inappropriate disposal.
Recycling materials will help to conserve natural resources.
For more detailed information about the recycling and disposal of this item, you can contact the local waste disposal service or the point of sale where you purchased it.
In any case, disposal must be carried out in accordance with the legislation in force in the country of purchase.
More specifically, consumers must not dispose of WEEE as municipal waste, but must dispose of this type of waste separately, in one of two possible ways:

• By taking it to municipal collection centers (also called eco-collection centers or recycling facilities), directly or through the collection services of municipal companies, here these are available;
• By taking it to shops selling new electrical and electronic equipment.

Here, very small items of the WEEE type (with the longest side less than 25 cm) can be left free of charge, while larger ones can be left on a 1-for-1 basis, i.e., you can leave the old item when you buy a new one having the same function.
Moreover, the 1-on-1 mode is always guaranteed when the consumer purchases a new EEE, regardless of the size of the WEEE.
In the event of unauthorized disposal of electrical or electronic equipment, the sanctions provided for by current environmental legislation may be applied (Italian legislation – check the regulations in effect in the country of use/disposal of the vehicle).
If the WEEE contains batteries or accumulators, they must be removed and subjected to a specific separate collection.
CAUTION
Handling of spent batteries (applicable in all countries in the European Union and in other European systems with separate collection systems)
This symbol on the product or packaging indicates that the battery pack should not be treated as normal household waste. On some types of batteries, this symbol may be used in combination with a chemical symbol.
The chemical symbols for mercury (Hg) or lead (Pb) are added if the battery contains more than 0.0005% mercury or 0.004% lead.
By ensuring that the batteries are disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which may otherwise be caused by inappropriate disposal. Recycling materials will help to conserve natural resources. Where for safety, performance, or data protection reasons, the items require a fixed connection to an internal battery, this must only be replaced by qualified service personnel.
Deliver the product at the end of its service life to collection centers suitable for the disposal of electrical and electronic equipment: this ensures that the battery inside it is also treated correctly.
For more detailed information about the disposal of the dead battery, contact the local waste disposal service or the shop where it was purchased.
In any case, disposal must be carried out in accordance with the legislation in force in the country of purchase.

Declaration of conformity

M.T. Distribution S.R.L
Address: Via Bargellino 10, 40012 Calderara di Reno (BO), Italy
This declaration of conformity is issued under the sole responsibility of the Manufacturer

Is in conformity with the requirements of the council Directives on the approximation of the
laws of the Member States relating:
2006/42/EC Machinery Directive
RED 2014/53/EU Radio Equipment Directive
2014/30/EU Electromagnetic Compatibility Directive 2014/35/EU Low Voltage Directive
Applicable harmonized standard(s):
EN 60335-1:2012+AC:2014+A11:2014+A13:2017
ETSI EN 301 489-1 V2.2.3:2019-11
ETSI EN 301 489-17 V3.2.4:2020-09
ETSI EN 300 328-1 V2.2.2:2019-07
EN IEC 61000-3-2:2019
EN 61000-6-3:2007+A1:2011
EN 61000-6-1:2019
EN IEC 61000-3-2:2019
EN 61000-3-3:2013+A1:2019
EN 62479:2010
Factory name: SICHUAN AEE AVIATION TECHNOLOGY CO., LTD.
Factory address: Room 812, enterprise service center, No.17, section 3, west section of Changjiang North Road, Longgang Economic Development Zone, Yibin City, SICHUAN, P.R.C
Date: 25/06/2021
The technical file available from the EU headquarters
Declaration Place: Bologna, Italy
First name and surname: Alessandro Summa
Position: CEO
MT DISTRIBUTION S.R.L
Via Bargellino 10, 40012, Calderara di Reno (BO), Italy
Authorized person: Alessandro Summa
Position: CEO

NOTE:
This declaration of conformity is only applicable to Electric scooters sold in countries that follow the CE marking directives.

Declaration of Conformity

M.T. Distribution S.R.L
Address: Via Bargellino 10, 40012 Calderara di Reno (BO), Italy
This declaration of conformity is issued under the sole responsibility of the Manufacturer
Product Brand: Aprilia
Product Model: eSR2 EVO
Description of product: Electric Scooter
Is in conformity with the requirements of the council Directives on the approximation of the laws of the Member States relating:
2006/42/EC Machinery Directive
2014/35/EU Low Voltage Directive
2011/65/EU (ROHS)
2014/30/EU Electromagnetic Compatibility Directive
(UE) 2019/1782 (ERP)
Applicable harmonized standard(s):
EN 62479:2010
EN 301 489-1 V2.2.3 (2019-11), EN 301 489-17 V3.2.4 (2020-09)
EN 55032
EN IEC 61000-3-2:2019, EN IEC 61000-4-11:2020
IEC 61000-4-2, IEC 61000-4-3, IEC 61000-4-4, IEC 61000-4-5, IEC 61000-4-6, IEC 61000-4-11
EN 55035
EN 301489 -17
ETSI EN 300 328 V2.2.2 (2019-07)
EN 300 328 V2.2.2
EN 60335-1:2012+A11:2014+A13:2017+A1:2019+A2:2019+A14:2019
ETSI EN 301 489-1 V2.2.3 (2019-11), ETSI EN 301 489-17 V3.2.4 (2020-09)
ETSI EN 300 328 V2.2.2 (2019-07)
EN ISO 12100: 2010
EN 60204-1:2006+AC:2010
EN ISO 13857:2008
EN ISO 13850:2015
EN 953:1997+A1:2009
EN ISO 13849-1:2008
EN 1088:1995+A2:2008
EN 60204-1: 2006+AC:2010
IEC 60335-1:2010+A1:2013+A2:2016
EN 62233:2008
IEC 60417-5172
IEC 61032
IEC 60990:1999
EN IEC 61000-6-1:2019, EN IEC 61000-6-3:2021
IEC 61000-4-2, IEC 61000-4-3, IEC 61000-4-4, IEC 61000-4-5, IEC 61000-4-6, IEC 61000-4-8
EN 55014-1:2017+A11:2020, EN 55014-2:2015
EN IEC 61000-3-2:2019
EN 61000-3-3:2013+A1:2019, EN 61000-4-2:2009, EN 61000-4-3:2006+A1:2008+A2:2010
EN 61000-4-4:2012, EN 61000-4-5:2006, EN 61000-4-6:2014
IEC/EN 62368-1
IEC 62368-1:2018
EN IEC 62368-1:2020+A11:2020
EN 50581:2012
IEC 62321-5:2013, IEC 62321-4:2013, IEC 62321-7-1:2015, IEC 62321-6:2015, IEC 62321-8:2017
EN 14372:2004
EN 50563:2011/A1:2013
IEC 62133-2:2017
IEC 61960
Factory name: SICHUAN AEE AVIATION TECHNOLOGY CO.， LTD.
Factory address: Room 812, enterprise service center, No.17, section 3, west section of
Changjiang North Road, Linggang Economic Development Zone, Yibin City, SICHUAN, P.R.C
Changjiang NoP.R.C
Date: 25/06/2021
The technical file available from EU headquarters
Declaration Place: Bologna, Italy
First name and surname: Alessandro Summa
Position: CEO
MT DISTRIBUTION S.R.L
Via Bargellino 10, 40012, Calderara di Reno (BO), Italy
Authorized person: Alessandro Summa
Position: CEO

NOTE: This declaration of conformity is only applicable to Electric scooters sold in countries that follow the CE marking directives.

Declaration of Conformity

PLATINUM by M.T. Distribution S.R.L
Address: Via Bargellino 10 c/d, 40012 Calderara di Reno (BO), Italy
This declaration of conformity is issued under the sole responsibility of the Manufacturer
Product Brand: Aprilia
Product Model: eSRZ
Description of product: Electric Scooter
Serial identification number(s) : APMNXX2X0XXXXX
Is in conformity with the requirements of the council Directives on the approximation of the laws of the Member States relating:
2006/42/EC Machinery Directive
RED 2014/53/EU Radio Equipment Directive
2014/30/EU Electromagnetic Compatibility Directive 2014/35/EU Low Voltage Directive
Applicable harmonized standard(s):
MD: EN ISO 12100:2010, EN 60204-1:2018
EN ISO 13857:2019
AN ISO 13849-1:2015
EN ISO 13850:2015
EMC: ETSI EN 301 489-17 V3.2.4
ETSI EN 301 489-1 V2.2.2
EN 55032:2015
EN 61000-6-3:2007+A1-2011, EN 61000-3-2:2014, EN 61000-3-3:2013
LVD: EN 62368-1-2014+A11-2017
EN 62479:2010
EN 60335-1:2012/A13:2017
EN 62233:2008
EN 60529:1991+A1:2000+A2:2013
RED: ETSI EN 300 328 V2.2.2
EN 17128:2020
Factory name: Zhuhai Chang Jing Trade Co., Ltd
Factory address: Room 2-502 HGSS Building, Ianpu Road, XiangZhou Area, Zhuhai City, China 519000
Date: 29/11/2021
The technical file available from EU headquarters
Declaration Place: Bologna, Italy
First name and surname: Alessandro Summa
Position: CEO
MT DISTRIBUTION S.R.L
Via Bargellino 10, 40012, Calderara di Reno (BO), Italy
Authorized person: Alessandro Summa
Position: CEO

NOTE:
This declaration of conformity is only applicable to Electric scooters sold in countries that follow the CE marking directives.

Imported and distributed by
M.T. Distribution Srl
via Bargellino 10c/d, 40012,
Calderara di Reno, (BO) Italy
www.platum.com

Aprilia® is a registered trademark owned by Piaggio & C. S.p.A. and used under license by M.T. Distribution Srl
Errors and omissions excepted

References

• Homepage - Aprilia smart movement
• Homepage - Aprilia smart movement
• Homepage - Aprilia smart movement
• Homepage - Aprilia smart movement
• Homepage - Aprilia smart movement
• Homepage - Platum
• E-bike e monopattini - Urban e-Mobility
• Homepage - Aprilia smart movement
• Homepage - Aprilia smart movement
• Homepage - Aprilia smart movement
• Homepage - Aprilia smart movement
• Support - Aprilia smart movement
• Support - Aprilia smart movement
• Assistenza - Aprilia smart movement

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