FOGATTi RV Window Air Conditioner Instruction Manual

FOGATTi RV Window Air Conditioner

Product Information

The product is an air conditioner manufactured by Fogatti. It is designed to provide cooling and dehumidification in indoor spaces.

Specifications:

• Model: [Insert Model Number]
• Power Supply: [Insert Power Supply]
• Cooling Capacity: [Insert Cooling Capacity]
• Dehumidification Capacity: [Insert Dehumidification Capacity]
• Dimensions: [Insert Dimensions]
• Weight: [Insert Weight]

Product Usage Instructions

Storage:

1. Remove the unit from the window.
2. Remove the rubber seal from the indoor unit and drain the condensate water.
3. Keep running the air conditioner in fan mode for two hours to allow the internal components to dry.
4. Turn off the conditioner and unplug it from the power source.
5. Wash the filter and reinstall it.
6. Tear down any accessories attached to the unit.
7. Store the air conditioner in a cool and dry place.
8. We recommend putting the air conditioner back in its original packaging to prevent dirt and dust accumulation.

Maintenance:
To ensure optimal performance and longevity of the air conditioner, regular maintenance is recommended. Follow these steps:

1. Clean the filter regularly as instructed in the user manual.
2. Inspect and clean the condensate drain hose to prevent clogs.
3. Check for any visible damage or wear on the unit’s exterior.
4. If any issues or abnormalities are noticed, contact Fogatti’s Customer Service for assistance.

FAQ

• Q: How long is the warranty coverage for the product?
  A: The warranty period for the product is 12 months from the date of purchase.

• Q: How can I obtain service under the warranty?
  A: To make a warranty claim, contact Fogatti’s Customer Service team at [email protected] or schedule a call or live chat on the Fogatti Whatsapp. The repair, replacement, or refund will be issued at the discretion of Fogatti.

• Q: What is not covered under the warranty?
  A: The warranty does not cover improper installation, misuse, alteration, neglect, or damage caused by third-party service providers. It also does not cover expenses arising from labor services or improper installation practices.

Maintenance

Storage

1. Remove the unit from the window.

2. Remove the rubber seal from the indoor unit, drain the condensate water.

3. Remove the unit from the window.

4. Remove the rubber seal from the indoor unit, drain the condensate water.

5. Keep running in fan mode for two hours to make the internal dry.

6. Turn off the conditioner and pull down the plug.

7. Wash the filter then install.

8. Tear down the accessories and store.

9. Store the air conditioner in a cool and dry place. We recommend that you put the air conditioner back in its packaging when you store it. This prevents dirt and dust from collecting on the air conditioner.

Packing List

Warranty Policy

What is Covered
The Fogatti Standard Limited Warranty covers any defects in materials or workmanship when the product is installed and operated according to Fogatti written installation instructions, subject to the terms within this Limited Warranty document. This Limited Warranty applies only to products that are installed correctly in the United States and Canada. Improper installation may void this Limited Warranty. Fogatti strongly recommends that these products be installed by a contractor who is licensed, state-qualified, and trained on Fogatti’s products since improper installation may invalidate warranty coverage.

How Long Does Coverage Last

• Which excludes Alaska, Hawaii, and any location outside of the continental US and Canada

Limitation on Warranties

During the Warranty Period, all repair parts must be genuine Fogatti parts; all repairs or replacements must be performed by a qualified professional who is professionally trained to do the type of repair. If a component in the product fails because of a manufacturing defect, Fogatti will repair, replace, or refund the product to the owner at Fogatti’s sole discretion and as determined to be appropriate by the Fogatti Support Team.

Fogatti does not authorize any person or company to assume it any obligation or liability in connection with the replacement of the product. If Fogatti determines that repair of a product is not possible, Fogatti may replace the product with a comparable product at Fogatti’s sole discretion. The warranty claim for product parts and labor may be denied if a component or product returned to Fogatti is found to be free of defects in material or workmanship; damaged by improper installation, use or operation; or damaged during return shipping.

No one is authorized to make any other warranties on behalf of Fogatti Corporation. Except as expressly provided herein, there are no other warranties, expressed or implied, including, but not limited to warranties of merchantability or fitness for a particular purpose, which extend beyond the description of the warranty herein. Any implied warranties of merchantability and fitness arising under state law are limited in duration to the period of coverage provided by this Limited Warranty unless the period provided by state law is less. Some states do not allow limitations on how long an implied Limited Warranty lasts, so the above limitation may not apply to you. Fogatti shall not be liable for indirect, incidental, special, consequential, or other similar damages that may arise, including lost profits, damage to person or property, loss of use, inconvenience, or liability arising from improper installation, service, or use. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

How to Obtain Service

To make a warranty claim through this Limited Warranty, the customer must contact Fogatti’s Customer Service team at [email protected], schedule a call, or live chat on the Fogatti Whatsapp. It is within Fogatti’s sole discretion when a repair, replacement, or refund will be issued. Any return for a refund must be approved by Fogatti’s Customer Service team before shipping the product back to Fogatti. Please refer to Returning Your Product for Repair or Refund Policy provided with the Product.

Within the first 30 days of purchase, Fogatti will cover all ground shipping costs for warranty-related issues in the US and Canada, excluding Alaska, Hawaii, and any location outside of the continental US and Canada. After the first 30 days of purchase, the owner is responsible for all shipping to Fogatti, regardless of reason or circumstance. Fogatti will cover the warranty-related shipping costs when returning the product to the owner after repair/inspection. The method for warranty-related shipping will be Ground equivalent with the provider within Fogatti’s sole discretion.

What information you will need for processing of your warranty claim:

• Proof of purchase
• Serial numbers
• Photos of the installation
• Photos of the damaged part (if there is one)

All shipments of any type of product coming to Fogatti for any reason must have a Return Goods Authorization (“RGA”) number for any repairs to be made. Please contact Fogatti to obtain an RGA number before shipping anything to Fogatti. Failure to do so could result in loss of product. Fogatti will not be responsible for replacement due to loss or damage if these steps are not properly followed. Any returns to Fogatti must be sent in the original packaging. If your returned product does not have the original packaging and/or is missing any of the components that came with the product, there will be a non-negotiable 15% restocking fee.

What is Not Covered

The following exclusions apply to this Limited Warranty:

1. A repair, replacement, or refund will not be provided under this Limited Warranty unless the Product containing the defective component is properly installed and maintained according to Fogatti’s Installation Manual and Use & Care Manual and in compliance with all applicable federal, state/province, and local laws, regulations, codes, policies, and licensing requirements. Any abuse, misuse, alteration, neglect, or misapplication of the product will void this Limited Warranty.
2. A repair, replacement, or refund will not be provided if the product is damaged by services performed by third-party service providers other than Fogatti.
3. Fogatti is not responsible for any expenses arising from labor services, including but not limited to, installation or removal services due to a warranty claim.
4. A repair, replacement, or refund will not be provided if the product is damaged because of improper installation, including sizing, length, elevation, condensation drainage, or inadequate airflow.
5. A repair, replacement, or refund will not be provided under this Limited Warranty if the original serial number on the product has been removed or altered in a way that causes the serial number to not be readily determined.
6. Fogatti will not be responsible for any default or delay in performance under this Limited Warranty caused by any factor or contingency outside of its control.

Warranty Card

Contact Information

• Tel: 877-216-1818
• E-mail: [email protected].

@2023 Fogatti Holdings Limited. Fogatti Holdings Limited continually updates materials, and as such, content is subject to change without notice.

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