Zyllion ZMA-31 Shiatsu Foot Massager User Manual

June 15, 2024
Zyllion

Zyllion ZMA-31 Shiatsu Foot Massager

Thank you for choosing the new ZMA-31 Compact Foot Massager with Heat from Zyllion!

Convenient and sleek in design, this foot massager provides top-quality massage therapy. The distinct massage modes alleviate soreness at the touch of a button. The air compression options available to you will bring your tired feet back to life! The optional heating function can be turned on or off to customize your private, blissful foot massage experience.

Features

Features and Benefits of your new Zyllion Compact Foot Massager:

  • Three air-compression intensity levels, or turn it off to suit your comfort
  • Heat function adds an extra level of muscle soothing and relaxation
  • Equipped with an overheat protection device & programmed with a 15-minute auto shut-off feature to ensure safety and save energy
  • Promotes blood circulation
  • Treats soreness caused by prolonged hours of being on your feet

Enjoy 15-minute massage sessions to relieve muscle tightness and soreness in those areas of your body where you need it the most. For decreased intensity of massage, you may place a thin sheet or towel between you, the user, and the massager unit. Thank you for choosing Zyllion!

PACKAGE CONTENTS

  • 1 ZMA-31
  • 1 Manual
  • 1 Wall adapter

CONTROLS

  • Power Button: When the device is turned on, acupressure and kneading will turn on at its lowest setting, and the heating will turn on. If left on, the unit will automatically stop at 20 minutes.
  • Heating On/Off Button: Press the heat button to turn the heat function off, indicated by the red light below the button turning off.
  • Speed adjustment Button: Choose between 2 massage speeds.
  • Air Compression button: Choose between 3 intensity levels, or turn off the air compressions.

If you are experiencing a problem with your ZMA-31 Compact Foot Mas-sager, please contact Zyllion, Inc. at 1.855.588.8168.

Please read this user manual thoroughly before using this massager product. This manual should be kept on hand for easy reference.

CAUTION

To reduce the risk of electric shock, do not attempt to repair it. There are no serviceable parts inside. To reduce the risk of fire or electric shock, do not expose this unit to rain or moisture.

Consult your doctor before using this massager if any of the following apply:

  • You are experiencing unusually intense muscle pain in any area of the body, or are currently under medical care
  • Do you have any concerns regarding your health
  • You have a serious medical condition such as heart disease, rheumatism, osteoporosis, tendonitis, diabetes, various skin diseases, skeletal problems, or spinal problems
  • You may be pregnant
  • You have a pacemaker, artificial limb, or pins/screws inside any area of your body
  • Any other health conditions, complications, or concerns

WARNING

The following individuals should avoid using this massager:

  • Mentally or physically incapacitated individuals without supervision.
  • Those suffering from skin diseases, skin redness, scalds/burns, or irritation.
  • Those who suffer from intense muscle pain, osteoporosis, severe fractures, sprains, or brittle bones.
  • Those who have a cancerous growth or tumor in the area where massage is to be applied.
  • Those who suffer from high/low blood pressure.

WARNING

  • Use a massager only as intended. Do not use attachments not recommended by the manufacturer.
  • Avoid stepping on the power cord to prevent damage or electrocution.
  • Properly unplug the unit after use. If necessary, turn off the unit prior to unplugging it during use.
  • Turn off and unplug the massager mid-use if you experience severe pain or detect any malfunction or abnormal condition.
  • Turn off and unplug the unit if there is a power outage or lightning storm. Do not use (or continue use of) this unit if:
  • Any parts of the unit are missing or appear damaged or defective. Return it to the retailer for repair/replacement.
  • It is wet. Do not reach for the unit if it has fallen into the water while plugged in. Unplug immediately.
  • The electrical outlet is unusually loose.
  • It overheats or catches fire. Discontinue use if the smell of smoke or burning electronics is present.
  • It is exposed to explosive or flammable fumes.
  • Aerosol (spray) products are being used or where oxygen is being administered.
  • You experience any of the following:
  • Numbness or weakness in the face, arm, or leg;
  • Confusion or trouble speaking or understanding speech
  • Vision problems in one or both eyes
  • Difficulty walking or dizziness, loss of balance or problems with coordination
  • Severe headache

ATTENTION

This massager is equipped with an overheat protection device & programmed with a 15-minute Auto Shut-Off to ensure safety. (UL-approved power adaptor works with both 110-120V & 220-240V electrical outlets)

If a product becomes too warm, discontinue use and allow the unit to cool before operating. If your massager overheats, its safety device will automatically shut off the motor to ensure safety and prevent damage. If overheating continues, unplug the power cord and allow the unit to cool off for 20-30 minutes before turning it on again. Contact Customer Support if this continues.

CARE AND MAINTENANCE

  • Make sure the unit is completely turned off prior to cleaning.
  • Allow the unit to cool before cleaning.
  • Wipe the device with a soft, lightly moistened cloth for easy cleaning. Do not use abrasive cleaning agents such as benzene, thinner or gasoline.
  • Keep the unit away from heat sources, liquids, pets, or children.
  • Store the massager unit in a cool dry place and keep away from flammable products, explosives, or chemical solutions.
  • Do not wrap the cord around the massager unit when storing to avoid cord damage.

Make sure unit does not come in contact with sharp edges or pointed objects that could damage, cut, or puncture unit.

SAFETY PRECAUTIONS

The following precautions are to be taken to reduce the risk of burns, fire, electric shock, or injury. Please read carefully prior to using this electric appliance.

DANGER

To reduce the risk of electric shock, burns, fire or injury, please:

  • DO NOT use a massager for extended periods of time. The recommended session is 15 minutes long.
  • DO NOT use or leave near any water, or ANY heated surfaces.
  • DO NOT submerge the unit in water or any type of liquid
  • DO NOT leave the unit plugged in when not in use, especially when pets or children are near this device.
  • DO NOT use pins or any type of metal fastener with this device.
  • DO NOT use on bare skin. DO NOT use on sensitive skin areas, areas of the body that are inflamed, areas with open sores or wounds, or areas of the body with poor circulation.
  • DO NOT attempt to have the unit repaired by professionals other than Zyllion repair technicians. Doing so can potentially damage your massager and void your 1-year warranty.
  • DO NOT plug in the device to an already overloaded electrical outlet. Doing so could lead to electrocution.
  • DO NOT remove the massager plug from its socket by pulling the power cord
  • DO NOT plug in or unplug with wet hands to avoid electric shock and injury.

TROUBLESHOOTING

Issue Probable Cause Solution
You hear a mechanical sound when product is in use When the product is in op-
eration the massage heads will make a mechanical sound. ****

Normal Sound.




Cannot turn on the power

| Overheating Protection activated| Let unit sit for 30 min- utes to cool off and then restart
The power adapter is not properly plugged into the electrical socket| Plug the electrical cord securely into the electrical socket
Product cable is not properly connected to the power adapter| Make sure the product ca- ble and the power adapt- er have clicked together



Cannot turn pow- er off

| ****


Technical glitch or product malfunction

| •                    Unplug cord from wall socket

•                    Remove finger from Power button. Wait a few seconds and press again to turn off.

Grinding/clicking noises from the massage head| ****

Product is malfunctioning

| Contact Zyllion Customer Service.

Proper non-commercial use: This massager device is for private use only and is not intended for medical or commercial purposes. This device is solely intended to massage individual parts of the human body. It cannot replace any form of medical treatment. Please consult your physician if you are unsure whether or not this massager is suitable for you. Zyllion, Inc. reserves the right to interpret any printing errors and omissions at its own discretion.

ONE (1) YEAR WARRANTY

Zyllion currently offers a full one (1) year warranty for all its massager products. For a free, additional year of warranty, you can register your Zyllion product online at: www.zyllion.com/extendedwarranty Please contact us at 1.855.588.8168 or cs@zyllioninc.com for further details. Any product updates or design details are subject to change without prior notice. FDA LISTED To deliver the safest, highest quality products to our customers, Zyllion took the extra step to become FDA registered. That means all aspects of our manufacturing and testing are accepted and backed by the FDA guidelines.

Product Name: Zyllion Compact Foot Massager with Heat
Product Model: ZMA-31
Rated Voltage DC 12V 2.5A
Power Consumption 30W
Rated Timer 15 minutes

www.zyllion.com 26439 Rancho Pkwy South, Unit 175 Lake Forest, CA 92630 1.855.588.8168

FREQUENTLY ASKED QUESTIONS

What is the brand of the foot massager described in the information?

The foot massager is from the brand Zyllion.

What are the product dimensions of the Zyllion ZMA-31 Shiatsu Foot Massager?

The product dimensions of the Zyllion ZMA-31 Shiatsu Foot Massager are 13 x 12.75 x 6 inches.

What is the item model number for the Zyllion ZMA-31 Shiatsu Foot Massager?

The item model number for the Zyllion ZMA-31 Shiatsu Foot Massager is ZMA-31.

What is the recommended use for the Zyllion ZMA-31 Shiatsu Foot Massager?

The Zyllion ZMA-31 Shiatsu Foot Massager is recommended for Feet.

What material is the Zyllion ZMA-31 Shiatsu Foot Massager made of?

The Zyllion ZMA-31 Shiatsu Foot Massager is made of Plastic.

How much does the Zyllion ZMA-31 Shiatsu Foot Massager weigh?

The Zyllion ZMA-31 Shiatsu Foot Massager weighs 7 Pounds.

How many individual rotating massage nodes does the Zyllion ZMA-31 Shiatsu Foot Massager have?

The Zyllion ZMA-31 Shiatsu Foot Massager is equipped with 60 individual rotating massage nodes.

What is the unique feature of the Zyllion ZMA-31 Shiatsu Foot Massager regarding foot enclosure?

Unlike other foot massagers that trap feet in an enclosed space, the Zyllion ZMA-31 features an open-toe concept.

How would you describe the portability and weight of the Zyllion ZMA-31 Shiatsu Foot Massager?

The Zyllion ZMA-31 Shiatsu Foot Massager is portable, compact, lightweight, and easy to clean and store.

How many speed levels and intensity levels can be selected on the Zyllion ZMA-31 Shiatsu Foot Massager?

The Zyllion ZMA-31 Shiatsu Foot Massager allows you to select from 2 speed levels and 3 intensity levels.

What additional function does the Zyllion ZMA-31 Shiatsu Foot Massager have to enhance the massage experience?

The Zyllion ZMA-31 Shiatsu Foot Massager has a soothing heat function that enhances muscle-soothing intensity.

How does the heat function benefit the user during the massage?

The heat function enhances blood circulation, which is excellent for foot pains, such as plantar fasciitis, on the arches, ball, joints, heel, and toes.

Is there a safety feature related to the heat function on the Zyllion ZMA-31 Shiatsu Foot Massager?

Yes, the Zyllion ZMA-31 Shiatsu Foot Massager has an overheat protection feature that automatically shuts off the motor after 15 minutes.

What level of customer service support does Zyllion provide for their products, including the ZMA-31?

Zyllion provides lifetime customer service support, and all Zyllion products, including the ZMA-31, are covered under 1 year (2 years with registration).

What is the warranty coverage for the Zyllion ZMA-31 Shiatsu Foot Massager?

The Zyllion ZMA-31 Shiatsu Foot Massager is covered under a 1-year warranty (2 years with registration).

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