Jabra 20797 Evolve2 MS USB Buds Instructions
- June 15, 2024
- Jabra
Table of Contents
Jabra 20797 Evolve2 MS USB Buds
Product Information
Specifications
- Product Name: Jabra Evolve2 Buds
- Connection Type: USB-C
- Compatibility: Microsoft Teams
- Support Page: Jabra Evolve2 Buds Support Page
Product Usage Instructions
Pairing Steps
- Ensure that your Jabra Evolve2 Buds are fully charged.
- Insert the USB-C connector into the charging port of the Jabra Evolve2 Buds charging case.
- Connect the USB-C cable to a power source to charge the Jabra Evolve2 Buds.
- Once fully charged, remove the Jabra Evolve2 Buds from the charging case.
- On your device, navigate to the Bluetooth settings and turn on Bluetooth.
- Select “Jabra Evolve2 Buds” from the available devices list to start the pairing process.
- Follow the on-screen instructions to complete the pairing process.
Troubleshooting Pairing Issues
If the pairing steps are not successful, try the following troubleshooting steps:
- Make sure that your device’s Bluetooth is turned on and in discoverable mode.
- Restart both your Jabra Evolve2 Buds and your device.
- Reset the Jabra Evolve2 Buds by holding the multifunction button for 10 seconds until the LED lights blink purple.
- Forget the “Jabra Evolve2 Buds” from your device’s Bluetooth settings and try pairing again.
- If possible, try pairing the Jabra Evolve2 Buds with a different device to isolate the issue.
Frequently Asked Questions (FAQ)
Q: What can I do if the pairing steps are not successful?
A: If the pairing steps are not successful, please follow the troubleshooting steps provided above.
Jabra Evolve2 Buds – USB-C MS
What can I do if the pairing steps are not successful?
If the pairing steps are not successful, try the following troubleshooting steps. Try re-pairing after you complete each troubleshooting step.
- Restart your mobile device by turning it off and on.
- Restart your Jabra device by turning it off and on.
- Ensure your Jabra device is in pairing mode. See the following section,
- Related Frequently Asked Questions, for guidance on how to pair your Jabra device.
- On your mobile device, turn Bluetooth off and on.
- Try to pair your Jabra device using a different mobile device. This is to confirm that a different mobile device will find and pair with your Jabra device.
- Ensure your Jabra device is updated with the latest firmware version.
- Reset your Jabra device. See the following section, Related Frequently Asked Questions, for guidance on how to reset your Jabra device.
- If you still cannot pair your Jabra device with your mobile device, contact support.
Read User Manual Online (PDF format)
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