Poly Voyager Surround 85 UC Bluetooth Headset User Guide

Poly Voyager Surround 85 UC Bluetooth Headset

Specifications

• Product Name: Poly Voyager Surround 85 UC
• Bluetooth headset with Poly Wireless Charge Stand

Product Usage Instructions

Overview

The Poly Voyager Surround 85 UC is a Bluetooth headset that comes with a Poly Wireless Charge Stand. It offers touch control on the right earcup for call and media control.

Headset

The headset features various functions:

• Power on/off
• Adjust volume
• Play or pause audio
• Track forward/backward
• ANC (Active Noise Cancellation) and Transparency Mode
• Voice assistant (smartphone feature)
• Use sensors

USB Bluetooth Adapter

The high-fidelity Bluetooth USB adapter is pre-paired to your Poly device. It provides a reliable connection and high-quality computer audio.

Connect and Pair

Pair to Mobile Device

1. To put your headset in pair mode, slide and hold the Power switch away from the off position until you hear pairing and the headset LEDs flash blue and white.
2. Select “Poly VSurround 85” on your mobile device. Once successfully paired, you will hear “pairing successful” and the headset LEDs will stop flashing.
3. Note: Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously, including the Bluetooth adapter.

Connect to PC

1. Turn on your headset and insert the Bluetooth USB adapter into your laptop or PC.
2. The USB adapter LED will flash and then turn solid to indicate that the headset is connected to the USB adapter. If you are wearing your headset, you will hear “PC connected” to confirm the connection.
3. When on a call, the LED on the USB adapter will flash blue. When not on a call, the LED will be solid.
4. Load Poly Lens Desktop App by visiting poly.com/lens. This app allows you to customize your headset behavior through advanced settings and options.

Fit and Charge

• Fit
  Ensure a comfortable fit by adjusting the headset’s headband and rotating the earcups.

• Charge
  To charge your headset, place it on the Poly Wireless Charge Stand. The LEDs on the charge stand will indicate the charging status.

• Check Headset Battery Status
  To check the battery status of your headset, refer to the LED indicators on the charge stand or use the Poly Lens Desktop App.

• Load Software
  Update your Poly device by using the Poly Lens Desktop App.
  Visit poly.com/lens for more information.

• The Basics
  Learn about the basic touch control functions on the right earcup

  • Audio control (functionality varies by application)

More Features

Discover additional features and customization options for your headset:

• Corded mode (audio over USB)

What’s in the Box

The package includes:

• Poly Voyager Surround 85 UC Bluetooth headset
• Poly Wireless Charge Stand

Support

If you need further assistance, refer to the support section in the user manual or visit poly.com/support.

FAQ

Q: How many devices can the headset pair with?
A: The headset can pair with up to 8 devices but only maintain 2 connections simultaneously, including the Bluetooth adapter.

Q: How do I check the battery status of my headset?
A: You can check the battery status of your headset by referring to the LED indicators on the charge stand or using the Poly Lens Desktop App.

Q: Can I customize the behavior of my headset?
A: Yes, you can customize the behavior of your headset using the Poly Lens Desktop App.

Overview

Headset

Your headset has touch control on the right earcup. Use swipe and tap gestures for call and media control.

Note: *Functionality varies by application. May not function with web- based apps.

Be safe

Please read the safety guide for important safety and regulatory information before using your new device.

USB Bluetooth adapter

Your high-fidelity Bluetooth USB adapter comes pre-paired to your Poly device. Plug it into your computer to connect to high-fidelity computer audio.

Note: Adapter’s USB connection and design may vary, but function is the same.

Standard LEDs|
---|---
USB LEDs| What they mean
Flashing red and blue| Pairing
Solid blue| Device connected
Flashing blue| On a call
Solid red| Mute active
Flashing purple| Streaming media from computer
LEDs when *Microsoft Teams is detected**

USB LEDs| What they mean
Flashing red and blue| Pairing
Solid purple| Microsoft Teams connected
Flashing blue| On a call
Solid red| Mute active
Pulsing purple| Microsoft Teams notification

Note: *Requires Microsoft Teams desktop application

Connect and pair

Pair to mobile device

1. To put your headset in pair mode, slide and hold the Power switch away from the off position until you hear “pairing” and the headset LEDs flash blue and white.

2. Activate Bluetooth on your phone and set it to search for new devices.

   • iPhone Settings > Bluetooth > On*
   • Android Settings > Bluetooth On > Scan for devices
     Note: Menus may vary by device.

3. Select “Poly VSurround 85.”
   Once successfully paired, you hear “pairing successful” and the headset LEDs stop flashing.
   Note: Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously; this includes the Bluetooth adapter.

Connect to PC
Your Bluetooth USB adapter provides the best connection, softphone functionality and acoustic sound quality through your headset. The adapter comes pre-paired to your headset.

1. Turn on your headset and insert the Bluetooth USB adapter into your laptop or PC.
2. The USB adapter LED flashes and then turns solid to indicate the headset is connected to the USB adapter. If you are wearing your headset you hear “PC connected” to indicate the connection has been established. When on a call, the LED on the USB adapter flashes blue. When not on a call the LED is solid.
3. Load Poly Lens Desktop App by visiting poly.com/lens. This allows you to customize your headset behavior through advanced settings and options.

Configure USB adapter for streaming media
Your high-fidelity Bluetooth USB adapter comes ready to take calls. To stream media, configure your Bluetooth USB adapter.

Windows

1. To configure your Bluetooth USB adapter for streaming media in your PC, go to Start menu > Control Panel > Sound > Playback tab. Select Poly BT700 set it as the Default Device and click OK.
2. To pause music when you place or receive calls, go to Start menu > Control Panel > Sound > Communications tab and select the desired parameter.

Mac

1. To configure your Bluetooth USB adapter for streaming media on your Mac, go to System Preferences > Sound. On both the Input and Output tabs, select Poly BT700.

Pair BT700 USB adapter again
Typically, your USB Bluetooth adapter is pre-paired to your Poly audio device. In the event that your adapter is disconnected or bought separately, you will need to pair the adapter to your Poly device.
Your USB adapter requires Poly Lens Desktop App to pair to a Poly audio device.
Download: poly.com/lens.

Note: Adapter design varies by USB connection.

1. Insert the high-fidelity Bluetooth USB adapter into your laptop or computer and wait for your computer to recognize it.
2. Put your Poly audio device in pair mode.
3. Launch Poly Lens Desktop App and navigate to Poly BT700.
4. Put your Bluetooth USB adapter into pair mode by selecting “Pair new device” on the adapter’s main page or overflow menu. Your adapter flashes red and blue.
   Pairing is successful when you hear “pairing successful” and “PC connected” and the Bluetooth USB adapter LED is solid.

Fit and charge

Fit
Important: Headset microphones are on the front of your earcups.
For best call audio, ensure your headset is worn correctly.

Charge
Charge your headset using the the Poly Wireless Charge Stand. Your headset has up to 24 hours of listening time.

1. Place the headset on the charge stand.
   Note: The charge stand plugs into a computer or wall charger’s USB-C port.

2. Charge stand LED is solid when charging and turns off when the headset is fully charged. Headset LEDs flash when charging and turn off once charging is complete. It takes approximately 5 hours to fully charge your headset.

Note: You can also charge your headset using the USB-C cable. Headset LEDs flash when charging and turn off once charging is complete. It takes approximately 1 hour to fully charge your headset with USB-C cable.

Check headset battery status

Check your headset battery status:

• With your headset inactive, slide and release the Power switch away from the off position. Listen to the voice alert or observe the headset LEDs.

• Power on your headset and listen to the voice alert.

• Tap the Custom button and listen to the voice alert.
  Note: Ensure Status Check is the assigned Custom button setting in Poly Lens App.
  For more, see Customize your headset.

• View headset battery level in Poly Lens App.

Load software

Download Poly Lens App to get the most out of your device. Some softphones require the installation of Poly software to enable device call control (answer/end and mute) functionality.

• Download Poly Lens Desktop App at poly.com/lens.
• Download Poly Lens Mobile App at poly.com/lens, the App Store or Google Play.

| Poly Lens Mobile App| Poly Lens Desktop App
---|---|---
Configure call control for

softphones

| available for some softphones| ✓
Change headset language| ✓| ✓
Enable features| ✓| ✓
Battery meter| ✓| ✓
Update device firmware| ✓| ✓
Manage notifications and alerts| ✓| ✓
Schedule health and wellness

reminders

| ✓| ✓
View user guide| ✓| ✓
Find MyHeadset| ✓|

Update your Poly device

Keep your firmware and software up-to-date to improve performance and add new features to your Poly device.
Update your device using Poly Lens App. Download at poly.com/lens.

The basics

Touch control on right earcup
Your headset has touch control on the right earcup. Use swipe and tap gestures for call and media control.

Power on/off
Slide the Power switch to power on the headset.

Adjust volume
Swipe up on the right earcup to increase the volume. Swipe down to decrease the volume.
Each swipe changes the volume one level.

Adjust headset microphone volume (softphone)
Place a test softphone call and adjust softphone volume and PC sound volume accordingly.

Play or pause audio
Tap the center of the right earcup to play or pause audio.

Track forward
Swipe forward on the right earcup to play the next track.

Track backward
Swipe backwards on the right earcup to play the previous track.

ANC and Transparency Mode
Active Noise Canceling (ANC) reduces external noise and enhances your music and sound quality. Transparency Mode allows you to hear your surroundings while wearing your headset.

Note: Ensure ANC/Transparency Mode is the assigned Custom button setting in Poly Lens App. For more, see Customize your headset.

1. Tap the Custom button with two fingers to toggle between modes.
2. Swipe up/down on the right earcup to adjust Transparency Mode level when active.

ANC and Transparency Mode settings
Choose your preferred settings for ANC and Transparency Mode in Poly Lens App.

•    Detects differences in user fit or movement while wearing and automatically adjusts to provide the best ANC experience

ANC| Standard|

•    Optimized for office

•   Provide a more natural audio experience and enhanced sidetone comfort

ANC| Off|

•    ANC powered off

Transparency Mode| Environment (default)|

•    Best for busy streets

•    Optimized to hear your surroundings

Transparency Mode| Speech|

•    Optimized for face-to-face communication

Transparency Mode| Off|

•    Transparency Mode powered off

Voice assistant (smartphone feature)
Siri, Google Assistant™, Cortana To activate your smartphone’s default voice assistant, do one of the following:

• Press and hold the center of the right earcup for 2 seconds. Wait for the phone prompt to activate voice dialing, search, and other smartphone voice controls.
• Tap the Custom button to activate your smartphone’s default voice assistant. Wait for the phone prompt to activate voice dialing, search, and other smartphone voice controls.
  Note: Ensure Voice Assistant is the assgined Custom button setting in Poly Lens App. For more, see Customize your headset.

Use sensors
Smart sensors respond when you put on or take off your headset. Customize in Poly Lens App. Below describes default settings.

With active sensors| putting on the headset will:| taking off the headset will:
---|---|---
Mobile/softphone call| answer the call| keep call in headset
Music/media| resume music/media (if playing previous to taking off)| pause music/media (if playing)
Mute (activate in Poly Lens App )| unmute if on an active call| mute if on an active call

Note: *Functionality varies by application. May not function with web- based apps.

Make/Take/End Calls

Make a call
Dial using your softphone application or mobile phone.
Answer or end a call
Tap the center of the right earcup to answer or end a call.

Hold call

1. Press and hold the Mute button for 2 seconds to hold the call. The LEDs flash red.
2. To resume call, hold the Mute button for 2 seconds. The LEDs returns to pulsing red.

Switch between calls (flash)
To switch between calls, press the headset Call button for 2 seconds.
Note: Available for softphone calls only. Does not work with mobile calls.

Mute
During an active call, press the Mute button to mute or unmute your headset.

Answer a second call

1. Tap the center of the right eacup to end the current call.

2. Tap the center of the right eacup to answer the new call.
   Redial last outgoing call (smartphone feature)
   Tap the Custom button with two fingers to redial the last outgoing mobile call.
   Note: Ensure Redial is the assigned Custom Button setting in Poly Lens App. For more, see Customize your headset.
   Launch Microsoft Teams (Teams model only)
   Tap your headset Teams button to quickly open and use the Microsoft Teams desktop app.

3. When not on a call, tap your Teams button to view Microsoft Teams app on your computer.

4. When your connected USB adapter LED pulses purple, tap your Teams button to view Teams notifications.

Note: Teams model and Teams desktop application required. Teams mobile application is not supported.

More Features

Customize your headset
Configure your Custom button feature in Poly Lens App. Download: poly.com/lens.
ANC/Transparency mode is the default feature when you tap the right earcup with two fingers.

Choose from:

• ANC/Transparency mode (default)
• Check device status
• Mobile calls only: Redial
• Mobile calls only: Launch default voice assistant (Siri, Google Assistant)

Corded mode (audio over USB)
If your headset battery is depleted or a corded connection is required and/or preferred,use one of the supplied USB cables to stream audio to your headset.
Your headset is supplied with the following USB cables:

• USB-C to USB-A or USB-C to USB-C
• USB-C to 3.5mm

Note: Your headset battery charges while in corded mode when connected with the USB-C to USB-A or USB-C to USB-C cable. The 3.5mm cable does not charge your headset battery.

1. Disconnect your Bluetooth USB adapter from your computer if connected.
2. Connect your headset directly to your computer with one of the provided USB cables.
3. Power off your headset to use density-friendly corded mode.

What’s in the box

Contents may vary by product.

Support

NEED MORE HELP?

poly.com/support

HP Inc.1501 Page Mill RoadPalo Alto 94304USAHP Deutshland GmbHHP HQ-TRE71025 BoeblingenGermanyHP Inc. UK Ltd.Regulatory EnquiriesEarley West300 Thames Valley Park DriveReading, RG6 1PTUnited Kingdom© 2023 Poly. Bluetooth is a registered trademark of Bluetooth SIG, Inc. All trademarks are the property of their respective owners. Manufactured by Plantronics, Inc.Model ID: Headset VS85T, charge stand CBVS1, adapter BT700/BT700C

References

• Poly Lens Device Management App | HP® Official Site
• poly.com/support

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