LG DSE6S Wi-Fi Sound Bar Owner’s Manual
- June 15, 2024
- LG
Table of Contents
- DSE6S Wi-Fi Sound Bar
- Specifications
- Product Usage Instructions
- Connecting the Sound Bar to the TV
- Connecting the Sound Bar to a Smartphone via Wi-Fi
- Connecting the Sound Bar to a Smartphone via Bluetooth
- Q: What are the available connectivity options for the sound
- Q: How do I connect the sound bar to my TV?
- Q: Can I control the sound bar with my smartphone?
- Q: How do I connect the sound bar to my smartphone via
- Q: How do I connect the sound bar to my smartphone via
DSE6S Wi-Fi Sound Bar
Specifications
- Model: DSE6S
- Sound Bar Type: Wi-Fi
- Connectivity: Optical, HDMI, Bluetooth, Wi-Fi
- Power Input: 5V, 500mA
Product Usage Instructions
Connecting the Sound Bar to the TV
-
Connect the sound bar to your TV using either an optical cable
or an HDMI cable. -
If you are using an external device (e.g., set-top box, Blu-ray
player, game console), connect it to the sound bar or the TV using
an HDMI cable. -
Set the output speaker on your TV’s settings to either “HDMI
ARC,” “Optical,” or “External Speaker.”
Connecting the Sound Bar to a Smartphone via Wi-Fi
-
Connect your smartphone to Wi-Fi.
-
Install the LG Sound Bar app from Google Play or the App
Store. -
Launch the LG Sound Bar app and follow the instructions to
connect the sound bar to your smartphone.
Connecting the Sound Bar to a Smartphone via Bluetooth
-
Open the Settings on your smartphone and select Bluetooth. Turn
on the Bluetooth function. -
Press the Bluetooth pair button on the sound bar. The LED2 will
blink blue. -
Find and tap on “LG_Speaker_DSE6S_XXXX” or the name you
registered on the Google Home app. -
Once connected, all LEDs on the sound bar will light up
blue.
FAQ
Q: What are the available connectivity options for the sound
bar?
A: The sound bar can be connected to the TV or external devices
using optical, HDMI, Bluetooth, or Wi-Fi.
Q: How do I connect the sound bar to my TV?
A: Connect the sound bar to your TV using an optical cable or an
HDMI cable. If you have an external device, connect it to the sound
bar or the TV via HDMI cable. Set the output speaker on your TV’s
settings accordingly.
Q: Can I control the sound bar with my smartphone?
A: Yes, you can connect the sound bar to your smartphone via
Wi-Fi or Bluetooth and control it using the LG Sound Bar app.
Q: How do I connect the sound bar to my smartphone via
Wi-Fi?
A: Connect your smartphone to Wi-Fi, install the LG Sound Bar
app, and follow the instructions in the app to establish a
connection between the sound bar and your smartphone.
Q: How do I connect the sound bar to my smartphone via
Bluetooth?
A: Enable Bluetooth on your smartphone, press the Bluetooth pair
button on the sound bar, find and select the sound bar from the
available devices on your smartphone’s Bluetooth settings, and
establish a connection.
OWNER’S MANUAL
Wi-Fi SOUND BAR
Please read this manual carefully before operating your set and retain it for
future reference.
Model DSE6S
2212_Rev01
www.lg.com Copyright © 2022 LG Electronics Inc. All Rights Reserved.
Sound Bar Quick Guide
Installing and using the Product
a Connect the sound bar to your TV via an optical cable or an HDMI cable.
b
OPTICAL HDMI IN OUT
HDMI IN (ARC)
a
a
OPTICAL IN 5 V 0 500 mA
HDMI TM d TV HDMITM IN (eARC / ARC)
b
AB
1 2 3
C
D
A Sound bar B Remote Control Receiver C Status LED (ABC) D External Device – (Blu-ray player, game console, etc.)
HDMI OUT
2
b If you are using an external device (ex. Set-top box, Blu-ray player, game
console, etc.), connect it to the sound bar or to the TV via an HDMI cable.
c Using the product with your TV ([ See “Connecting with an Optical Cable”,
“Connecting with an HDMI Cable”, “Connecting via Bluetooth”, “Connecting an
external device via HDMI A” on page 25, 27, 29, 30.)
A Press the Function button repeatedly until LED1 and LED2 light up white. If
you are using an external device that is connected to HDMITM IN on the sound
bar, press the Function button repeatedly until LED1 and LED3 light up white.
B On your TV’s settings, set the output speaker to [HDMI ARC], [Optical], or
[External Speaker].
d Connecting the product to your smartphone via Wi-Fi ([ See “Connecting with
a Smartphone via Wi-Fi” on page 6.)
A Connect your smartphone to Wi-Fi. B Install the LG Sound Bar app on Google
Play or the App Store. C Run the LG Sound Bar app and follow the instructions.
D The product will connect to your smartphone and you can control the product
with LG Sound Bar app.
e Connecting the product to your smartphone via Bluetooth ([ See “Connecting
via Bluetooth” on page 34.)
A Tap the Settings button on your smartphone and select Bluetooth. Turn on the
Bluetooth function. ( Off > On)
B Press the Bluetooth pair button. After a moment, LED2 blinks blue. C Find
and tap “LG_Speaker_DSE6S_XXXX” or the name you registered on the Google Home
app. D When the product is connected to your smartphone via Bluetooth, all
LEDs light up blue.
3
Table of Contents
Sound Bar Quick Guide
2 Installing and using the Product
Installation
5 Connecting the Product 6 Connecting with a Smartphone via Wi-Fi 10 Resetting
the Product
Exploring the Product
11 Front 16 Back 17 Exploring Remote Control
Various settings for convenience
20 Convenient functions 21 How to change the settings 23 Sound tuning 24 Voice
feedback function
Connecting to the TV
25 Connecting with an Optical Cable 27 Connecting with an HDMI Cable 29
Connecting via Bluetooth
Connecting to an External Device
30 Connecting with an HDMI Cable 33 Connecting with an Optical Cable
Using the Product as an Audio System
34 Connecting via Bluetooth 37 Connecting to a USB Storage Device 39 Using the
LG Sound Bar app 40 Compatible with Google Assistant 41 Works with Apple
AirPlay 42 Spotify Connect 43 Works with Alexa 4
Mounting the Product to a Wall
45 Checking before mounting to a wall 47 Mounting the Product to a Wall
Safety Precautions
49 Safety and Regulatory 52 Prevention of product misuse
Before Reporting Product Malfunction
56 Troubleshooting
Appendix
62 Specifications 63 Registered Trademarks and Licenses 65 What You Need to
Know about Network
Services 65 Open Source Software Notice Information 66 Handling the Product
Installation
Connecting the Product
After completing installation, plug the sound bar power cable into an outlet
in the following order. a Plug the power cable into the AC adapter. b Connect
the AC adapter cable to the DC IN (AC adapter input) terminal on the back of
the product. c Plug the power cable connected to the AC adapter into an
outlet.
d When the connection is automatically established, you will see the LED1
blinks red. Note
· Make sure to use the provided AC adapter. Using other AC adapters may lead
to malfunction and will forfeit the product warranty.
· To prevent wireless interference, maintain a distance of at least 1 m
between the sound bar and any peripheral devices that generate strong
electromagnetic waves (ex. wireless routers, microwave ovens, etc.).
5
Connecting with a Smartphone via Wi-Fi
LG Sound Bar app allows you to connect the product to the network and to
control the product.
Please check the following first.
· Do you have a wireless router? – To connect your smartphone and the product
via Wi-Fi, you must have a wireless router that is connected to the internet.
– Make sure that they are both connected to the same Wi-Fi network. – If the
wireless router signal is weak, it may not be able to connect. Move the router
closer to the sound bar or reposition it away from obstacles.
· Does your smartphone have Bluetooth enabled? – Enable Bluetooth on your
smartphone. – If Bluetooth is enabled, you can easily connect to Wi-Fi. If
Bluetooth is disabled, the product may not be registered on the LG Sound Bar
app.
· The LG Sound Bar app is available in the versions listed below. – AndroidTM
OS: Version 6.0 or higher – iOS OS: Version 12 or higher – Minimum supported
versions for each OS may change later.
6
Installing the app
Install the LG Sound Bar app on your smartphone. To install the LG Sound Bar
app, you can scan the QR code with a QR code scan app or download on Google
Play or the App Store.
Downloading with a QR code
a Scan the QR code below with a QR code scan app. b You will be directed to a
page where you can download the LG Sound Bar app. Tap the app to install it.
(Android Phone OS)
(iPhone OS)
Downloading on Google Play or App Store
Go to the Google Play or the App Store on your smartphone and search for the
LG Sound Bar app to install it.
(AndroidTM Phone)
(iPhone) 7
Note · Settings menu items may vary depending on the smartphone manufacturer
and OS. · Google, Android, Google Play, Google Home and Chromecast built-in
are trademarks of Google LLC.
Connecting with a Smartphone via LG Sound Bar app
You must connect the product to the smartphone via Wi-Fi on the LG Sound Bar
app to use network services. The app installation method differs depending on
the smartphone. a Find and tap the LG Sound Bar app installed on your
smartphone. b Follow the instructions on the LG Sound Bar app. You will need
to agree to the terms of service, Chromecast
guide screen, location permission, and Bluetooth permission settings. Turn on
Wi-Fi and Bluetooth. c Select the product to connect. This product will be
indicated as “LG_Speaker_DSE6S_XXXX”.
LG_Speaker_DSE6S_XXXX LG_Speaker_DSE6S_XXXX
d Select a Wi-Fi network and enter the password.
Wi-Fi Network
e After completing product connection on the LG Sound Bar app, the setting
complete is displayed.
8
Note · If the router password contains some special characters (such as ` ‘ ”
- / ; : – _ ^ & () <>) or emoticons, the
sound bar may not be connected. It is recommended to set a password using a combination of English letters and numbers. · It is recommended to set the security type of the wireless router to WPA2. · You can register the product on Google Home app. For more information, please visit http://www.google.com/ cast/setup/. · You can create a speaker group with Google Home app and add up to 4 devices as a speaker group. Adding too many devices may become inconvenient when listening to music. · If you want to check or change the registered home’s nickname or the product name, connect to the Google Home app and tap the Device Settings button. · You cannot configure or control the product with the LG ThinQ app.
9
Resetting the Product
If the network connection is unstable, you will need to reset it. If the Wi-Fi
network has been changed, you will need to reset the product and connect it to
your smartphone again.
How to reset
a Press and hold the Wi-Fi button on the top of the product until you hear a
sound signal. b All LEDs blink white, and all wireless network settings on the
product will be cleared.
Note · Once you reset the product, you will also need to reconnect the product
to the smartphone via Wi-Fi on the LG
Sound Bar app.
How to deactivate the wireless network connection(s).
Press and hold the Power button for 3 seconds or longer to turn off the
product.
10
Exploring the Product
Front
1
2
3
a Power This turns the product on/off. · If you press and hold the Power
button for longer than 3 seconds, Wi-Fi will disconnect and the product will
no longer emit sound. Press the Power button quickly to maintain the Wi-Fi
connection for future use. Function Press the button repeatedly to select the
desired function or input mode. · Wi-Fi: Connects the product via Wi-Fi ·
Bluetooth: Connects the product via Bluetooth · Optical/ARC: Connects the
product to a TV that supports an optical cable, ARC, E-ARC, or LG Sound Sync ·
HDMI: Connects the product to an HDMI input port · USB: Connects the product
to a USB storage device Volume This adjusts the speaker volume with levels 0
to 100. Play/Pause This allows you to pause or play music. Bluetooth pair It
allows you to pair your Bluetooth device such as a smartphone to this product
for three minutes. ([ See “Connecting via Bluetooth” on page 34.) Wi-Fi It
goes to the Wi-Fi function directly.
b Built-in microphone This is used when operating the AI room calibration on
LG Sound Bar app.
c Remote Control Receiver This receives wireless signals from the remote
control.
11
d Status LED Options such as input mode and volume light up. ([ See “Status
LED” on page 13.) · The status LED can be controlled as auto, off, and on. ([
See “Display” on page 21.)
Note · To reduce power consumption, the product will automatically turn off
after 15 minutes of no input signal from
an external device.
12
Status LED
On (White, Orange, Blue, Purple, Green, Red)
Off
Blink
Power on / Power off
1 2 3
LED1 blinks red.
Volume control
111 222 333
Mute
1 2 3
· Volume up: The LEDs get brighter and light up one by one. · Volume down: The
LEDs get darker and turn off one by one. · The volume reaches maximum, all
LEDs blink red. · The volume reaches minimum, all LEDs turns off. · If you
press Up/Down button even when the level has reached the
maximum or minimum, the current function LED will blink 3 times. · The LED
colour changes according to the volume level.
· 1-33: Green · 34-66: Yellow · 67-99: Red
All LEDs blink orange.
13
Function
1 2 3
1 2 3
1 2 3
1 2 3
1 2 3
Wi-Fi ready LED1 blinks white.
Wi-Fi LED1 lights up white.
Spotify LED1 lights up green when playing music with Spotify.
Bluetooth ready LED2 blinks blue.
Bluetooth All LEDs light up blue.
14
Function
1 2 3
OPTICAL/HDMI ARC LED1 and LED2 light up white.
1
2
HDMI IN LED1 and LED3 light up white.
3
1
2
USB LED2 lights up purple.
3
The other button inputs
1 2 3
LED2 blinks red once when you press the button: Sound Effects , Information , Up/Down/Left/Right , Play/Pause
15
Back
a DC IN Plug in the AC adapter with the product.
b OPTICAL IN Plug in an optical cable to connect the TV to the product.
c USB port Plug in a USB storage device to play music with the product.
d HDMITM d TV (eARC / ARC) Plug in an HDMI cable to connect the TV to the
product.
e HDMITM IN Plug in an HDMI cable to connect an external device to the
product.
16
Exploring Remote Control
You can use the remote to control all functions of the product, from turning
the power on/off to enabling cinematic sound.
a
f
b
g
c
d
h
i j
e
k
Replacement of Battery
Use AA 1.5V batteries. Replace the two batteries by inserting them into the
remote control in accordance with the directions indicated. A Open the battery
cover on the back of the remote control. B Insert the batteries with the + and
ends corresponding to the markings. C Close the battery cover. Risk of fire
or explosion if the battery is replaced by an incorrect type. a Power
Turns the product on/off b Volume
Adjusts the sound volume c Bluetooth pair
It allows you to pair your Bluetooth device such as a smartphone to this
product for three minutes. ([ See “Connecting via Bluetooth” on page 34.)
17
d Sound Effects Press the button to select the desired sound field. · AI SOUND
PRO: Artificial intelligence selects the optimal sound settings to suit your
content. · STANDARD: You can enjoy optimised sound. · CINEMA: Play content
with 3D sound similar to a movie theater. · CLEAR VOICE PRO: Voice sound
clear, improving the quality of voice sound · SPORTS: Realistic sound like in
a stadium · MUSIC: You can enjoy better sound optimised for music. · GAME:
Optimised sound for game · BASS BLAST (BASS BLAST+): Bass sounds are enhanced.
e Sound Tuning This adjusts the sound level of the connected speaker. Press
the Sound Tuning button and then Left/ Right button to select the desired
speaker before you press the Up/Down button to increase/decrease the sound
volume. Adjustable speakers and adjustment ranges are as follows: · Centre: -6
~ 6 · Treble: -5 ~ 5 · Bass: -5 ~ 5
f Mute This turns off the sound from the product.
g Function Press the button repeatedly to select the desired input mode or
function.
h Information Speak the connected input source, Wi-Fi network or Bluetooth
information. · Wi-Fi: The status of the Wi-Fi connection or connected service
name. · Bluetooth: If a Bluetooth device is connected, you will hear “Paired”.
· Optical/ARC/HDMI: Current sound source · USB: If no USB is connected, you
will hear “No USB”. · Press the button for longer than 5 seconds to turn on or
off the voice feedback. (English voice only) ([ See “Voice feedback function”
on page 24.)
i Up/Down/Left/Right These buttons are used to adjust the settings of the
convenient functions.
Up/Down: This scrolls through the folders on the USB storage device. You can
press the button to select the desired folder. Left/Right: If you play a
previous song, press Left button. If you play a next song, press Right button.
18
j Play/Pause If you play or pause a song, press this button.
k Settings It allows you to adjust the settings of this product: AUTO POWER,
NIGHT TIME, TV REMOTE, DISPLAY. Press Settings button and select the setting
by using Left/Right button before you press the Up/ Down button to turn on/off
the setting. · AUTO POWER: When the TV or an external device is turned on or
off, the product will also turn on or off automatically. It is available only
when the product is connected to the TV with an optical cable. ([ See “Auto
Power” on page 20.) · NIGHT TIME: This reduces the general sound volume, but
raises the volume of soft and delicate sounds. This is useful when enjoying
music or a movie late at night. ([ See “Night Time” on page 20.) · TV REMOTE:
This convenient function allows you to adjust the volume of the product with
your TV’s remote control. ([ See “TV remote” on page 20.) · DISPLAY: The
status LED can be controlled as auto, off, and on. ([ See “Display” on page
21.)
19
Various settings for convenience
Convenient functions
Auto Power
This function automatically turns the product on or off when the TV or
external device is turned on or off. When the connected device is turned on,
the product turns on automatically and selects a function according to the
input signal.
Night Time
This reduces the general sound volume, but raises the volume of soft and
delicate sounds. This is useful when enjoying music or a movie late at night.
TV remote
The product volume can be adjusted with LG TV Remote control as well as other
brands.
Functions controllable with a TV remote control
Volume, mute on/off
TV brands supported
LG, Panasonic, Philips, Samsung, Sharp Electronics, Sony, Toshiba, Vizio Note
· Press the Settings button on the TV remote control to check if the TV’s
audio output is set to [External Speaker].
· You cannot control the product with the LG TV’s Magic Remote Control. · When
the SIMPLINK or Sound Sync functions of the TV are turned on, this function
may not work properly.
Press the Settings button on the TV remote control to turn off this function.
· This function may not work well when the unit and the TV are connected with
an HDMI cable.
20
Display
The status LED can be controlled as auto, off, and on.
Option Auto Off On
LED Status Dimmed after 20 seconds of button input. Turned off after 20 seconds of button input. Always on
How to change the settings
a Press Settings button. The product enters the setting mode and LED2 blinks
white.
1 2 3
b While the LED2 is blinking, press Left/Right button to choose the setting
you want.
1 2 3
21
c While the LED2 is blinking, press Up/Down button. If the setting is on or
auto, LED1 blinks white. If the setting is off, LED3 blinks white.
1 2 3
(On/Auto)
1 2 3
(Off)
22
Sound tuning
You can adjust the sound level of each speaker and sound tone. a Press Sound
Tuning button. The product enters the setting mode and displays the current
level of the
product. b Press Left/Right button to choose the speaker you want to adjust. c
Press Up/Down button to adjust the sound level.
Centre (-6 ~ 6) -6 -5 -4 -3 -2 -1 0 1 2 3 4 5 6
1111111111111 2222222222222 3333333333333
Treble, Bass (-5 ~ 5) -5 -4 -3 -2 -1 0 1 2 3 4 5
11111111111 22222222222 33333333333
Note · If you press Up/Down button even when the level has reached the maximum
or minimum, the current function
LED will blink 3 times.
23
Voice feedback function
When you select a function or sound, the current status of the product is
guided by voice. (English voice only) Press Information button on the remote
control for longer than 5 seconds to turn this function on or off.
Note · Voice feedback and sound bar volume level work together up to 30.
However, the voice feedback volume level
doesn’t increase above 30. · During voice feedback, all sounds except for
voice feedback becomes low temporarily. · Regardless of setting this function,
you can hear voice feedback for the settings, sound tuning, and information.
24
Connecting to the TV
Connecting with an Optical Cable
Transmit your TV’s audio to the product by connecting it to the TV with an
optical cable. You can add a variety of 3D effects to the original audio to
fill the room with a deep, rich sound.
Watching TV after connecting with an optical cable
a If the digital cable terminal has a cover, first remove the covers from both
ends.
b Using an optical cable, connect the OPTICAL IN terminal on the back of the
product to the Optical Digital Output (OPTICAL OUT) terminal on the TV as
shown in the picture.
25
c Press the Function button repeatedly until LED1 and LED2 light up white.
1 2 3
d Press the Settings button on the TV remote control to enter the [Speaker]
menu and set the output speaker to [Optical] or [External Speaker]. Settings
and menu items may vary depending on the TV manufacturer.
Note · If the optical input signal and the ARC signal attempt to connect at
the same time, the ARC signal will take
priority.
When you use an LG TV
You can adjust the volume with the LG TV remote control if the TV is connected
to the product with an optical cable. You can only do so on a TV that supports
the LG TV Sound Sync function. Check your TV’s user manual to see if your TV
is supported.
Functions controllable with an LG TV remote control
Volume, mute on/off Note
· When using the product with an LG TV remote control, the volume and mute
status set on the TV will automatically be applied to the product.
· You can still use the product’s remote control even after connecting it to
an LG TV. · To use LG Sound Sync, you may have to change the sound setting of
your TV. It may vary depending on the TV.
26
Connecting with an HDMI Cable
You can transmit TV audio to the product by connecting the TV to the product
with an HDMI cable. Add a variety of 3D effects to the original audio to fill
the room with a deep, rich sound.
Watching TV after connecting with an HDMI cable
a Using the HDMI cable, connect the HDMITM d TV (eARC / ARC) terminal on the
back of the product to the HDMI IN (ARC) terminal on the TV as shown in the
picture.
b Press the Function button repeatedly until LED1 and LED2 light up white.
1 2 3
c Press the Settings button on the TV remote control to enter the [Speaker]
menu and set the output speaker to [HDMI ARC]. Settings and menu items may
vary depending on the TV manufacturer.
Note · E-ARC supports high-quality audio such as DTS-HD Master AudioTM,
DTS:X®, Dolby TrueHD, and Dolby Atmos®. · If you wish to use Dolby Atmos® or
DTS:X®, the connected device and its content should support Dolby Atmos®
or DTS:X®. · Ensure that your TV supports the eARC function before you turn on
eARC from the Settings menu. For more
information on how to use this function, please refer to your TV’s user
manual. Settings may vary depending on the TV. · Use a certified cable with
the HDMI logo.
27
SIMPLINK
· SIMPLINK refers to the HDMI-CEC function that allows you to use a single TV
remote control to easily operate an audio device or player connected to an LG
TV via HDMI. – Functions controllable with a SIMPLINK-compatible LG TV remote
control: Power on/off, volume control, mute on/off, etc.
· For more information on how to set up SIMPLINK, consult your LG TV’s user
manual.
Note · The SIMPLINK function may not work properly depending on the status of
the product or other connected
devices. – HDMI-CEC features by TV manufacturer: LG SIMPLINK, Sony BRAVIA
Sync/Link, Philips EasyLink, Samsung
Anynet+, etc.
Using WOW Orchestra with LG TV
WOW Orchestra gives you the best listening experience to output sound
simultaneously through both LG TV and LG Sound Bar that support the WOW
Orchestra. The WOW Orchestra is automatically activated when the sound bar is
connected to the TV and you can choose it on the sound out menu on the TV.
Note · Available on some LG TV and sound bar models · It operates according to
the audio codec supported by the TV. · This function can only operate with an
HDMI cable connection and LG WOWCAST connection. · Be sure to enable e-ARC on
the TV. · The messages displayed on the TV may differ depending on the model.
· Refer to the TV’s instruction manual for more details on settings.
28
Connecting via Bluetooth
Bluetooth is a technology that wirelessly connects electronic products around
you. Connect the product to a TV via Bluetooth and enjoy your TV audio in high
quality.
Watching TV after connecting it wirelessly
a Press the Bluetooth pair button. After a moment, LED2 blinks blue.
1 2 3
b Press the Settings button on the TV remote control and enter the [Speaker]
menu to set the output speaker to [Bluetooth].
c Find and tap “LG_Speaker_DSE6S_XXXX” or the name you registered on the
Google Home app. d When the product is connected to the TV via Bluetooth, all
LEDs light up blue.
Note · View or change the name of the product in the Settings menu on the
first screen of the Google Home app. If
you assigned the nickname “Living Room Cinema” in the Google Home app, it will
be displayed on TV as “Living Room Cinema”.
29
Connecting to an External Device
Connecting with an HDMI Cable
Connect the TV and external device (game console, DVD player, etc.) with an
HDMI cable and enjoy a deep and rich sound.
Connecting an external device via HDMI A
a Connect an external device such as a Set-top box, DVD or Blu-ray player.
Following the picture below, connect the HDMI OUT terminal of the device to
the HDMITM IN terminal on the back of the product.
b Using the HDMI cable, connect the HDMITM d TV (eARC / ARC) terminal on the
back of the product to the HDMI IN (ARC) terminal on the TV.
30
c Press the Function button repeatedly until LED1 and LED3 light up white.
1 2 3
d When the external device is properly connected to the product, you can
listen to the sound of the device. Note
· Dolby Atmos® or DTS:X® audio supports 3.0 channels. · Please check the audio
output settings in the Settings menu of your external device (ex. Blu-ray
player or TV).
The audio output should be set to [No encoding], [Bitstream], [Auto], or [Pass
through]. For more information on how to set the output, please refer to your
external device’s user manual. · Use a certified cable with the HDMI logo.
31
Connecting an external device via HDMI B
a Connect an external device such as a Set-top box, DVD or Blu-ray player.
Following the picture below, connect the HDMI OUT terminal of the device to
the HDMI IN terminal on the TV.
b Using the HDMI cable, connect the HDMITM d TV (eARC / ARC) terminal on the
back of the product to the HDMI IN (ARC) terminal on the TV.
c Press the Function button repeatedly until LED1 and LED2 light up white.
1 2 3
d When the external device is properly connected to the product, you can
listen to the sound of the device. Note
· There may be no sound depending on the specifications of the connected TV.
It is recommended to connect the external device directly to the product. ([
See “Connecting an external device via HDMI A” on page 30.)
32
Connecting with an Optical Cable
Connect the TV and external device (game console, DVD player, etc.) with an
optical cable and enjoy a deep and rich sound.
Connecting an external device via optical cable
a Use the optical cable to connect the OPTICAL IN terminal on the back of the
product to the OPTICAL OUT terminal of your external device (ex. TV, Blu-ray
player) as shown in the picture.
b Press the Function button repeatedly until LED1 and LED2 light up white.
1 2 3
33
Using the Product as an Audio System
Connecting via Bluetooth
You can play music files stored on a Bluetooth device, or run music apps to
enjoy the music with this product.
Please check the following first.
· Bluetooth devices to be connected to the product should meet the following
specifications. – Bluetooth 5.0 technology – Codec: SBC, AAC
· Steps to connect the device to the product may vary depending on the
Bluetooth device type and model. For more information on how to connect the
device, please refer to your external device’s user manual.
Select the [Bluetooth] from your smartphone’s Settings menu. Settings menu
items may vary depending on your smartphone manufacturer and model. a Turn on
the product. b Press the Bluetooth pair button. After a moment, LED2 blinks
blue.
1 2 3
c Tap the Settings ( / ) button on your smartphone and select Bluetooth.
(Android Phone)
34
(iPhone)
d Turn on the Bluetooth function. ( Off > On) e You will see a list of
connectable devices on your smartphone. Find and tap “LG_Speaker_DSE6S_XXXX”
or
the name you registered on the Google Home app.
AVAILABLE DEVICES LG_Speaker_DSE6S_XXXX Bluetooth devices
AVAILABLE DEVICES Bluetooth devices
LG_Speaker_DSE6S_XXXX
f When the product is connected to the smartphone via Bluetooth, all LEDs
light up blue. g If you cannot find the product “LG_Speaker_DSE6S_XXXX”, tap
the Refresh button at the top right of the
screen on the Android smartphone or turn the Bluetooth off and turn it on
again on iPhone.
Bluetooth On
LG Smart Phone AVAILABLE DEVICES
Speaker Bluetooth devices Bluetooth devices
(Android Phone)
Settings
Bluetooth
Bluetooth Now discoverable as “iPhone” MY DEVICES LG Speaeker1 LG Speaeker2 LG Speaeker3 LG Speaeker4
Not Connected Not Connected Not Connected Not Connected
(iPhone)
35
h Run a Music app and listen to music on the smartphone.
Note · The closer the Bluetooth device is to the product, the better your
connection. · If you pressed the Bluetooth pair button of the product and
selected the “Bluetooth” option, but could not
connect to the Bluetooth device, LED2 blinks blue for 3 minutes. Check the
status of the Bluetooth device. · When using Bluetooth, you should adjust the
volume level to an appropriate level. · In the Bluetooth name of this product
“LG_Speaker_DSE6S_XXXX”, “XXXX” is randomly generated four-digit
numbers and alphabets.
36
Connecting to a USB Storage Device
Enjoy high-quality sound by connecting a USB storage device containing music
files to the product.
Connecting the product to a USB storage device
a Plug the USB storage device into the USB port on the back of the product. ·
The product cannot play any devices connected via a USB storage device hub or
a USB storage device cable. · The product cannot be connected to any USB
storage device, USB type MP3 player, or card reader that requires a separate
device drive to be installed.
b Press the Function button repeatedly until LED2 lights up purple.
1 2 3
c Press the Play/Pause button on the remote control to enjoy the music.
1
1
2
2
3
3
(Pause)
1 2 3
(Play)
37
Note
· It is recommended that you purchase a separate USB gender changer to make it
easier to plug in and out USB storage devices.
· Purchase a USB gender changer with a USB 2.0 extension cable. · USB devices
with a large storage volume may take several minutes to browse through files.
· LG Electronics is not responsible for any data loss. Please always back up
the data on your USB storage device
to minimise damage caused by data loss. · Only FAT16/FAT32/NTFS formats are
supported. exFAT format is not supported. · Use the USB port of this product
only for playing a media file. You cannot charge external devices with the USB
port.
USB storage devices supported
· MP3 player · Flash MP3 player · USB flash device · USB 2.0 This product may
not recognise some USB storage devices.
Playable file specifications
File extension MP3 AAC OGG
Sampling frequency / Bitrate 32 kHz – 48 kHz / 8 kbps – 320 kbps 32 kHz – 48 kHz / 8 kbps – 320 kbps 32 kHz – 48 kHz / 64 kbps – 320 kbps
File extension FLAC (16 bit/24 bit) WAV (16 bit/24 bit)
Sampling frequency 32 kHz, 44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz, 176.4 kHz, 192 kHz 32 kHz, 44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz, 176.4 kHz, 192 kHz
· Number of playable files: Up to 2,000 · Maximum number of directories: Up to 200 · This product cannot play files protected by DRM (Digital Rights Management). · This product cannot play video files from a USB storage device.
38
Using the LG Sound Bar app
Controlling device functions
Run the LG Sound Bar app. You can easily set [Sound Effect] and [Night Time]
and adjust the level of each speaker without a remote control. Tap the
Settings button on the first screen to change the settings of the sound bar.
Using AI Room Calibration
This technology allows you to analyse the sound coming from the product and
fine-tune the audio settings. Please note that, when you start AI Room
Calibration, the product may make a louder sound than expected.
Note · Some menus can be added to the home card, so you can use the menu more
accessible.
39
Using Chromecast built-inTM
You can listen to your favourite music on this product using hundreds of
Chromecast-enabled apps on your phone, tablet or laptop.
Simply tap the Cast button from apps you already know and love. No new logins
or downloads required. Use your phone to search, play, pause and turn up the
volume from anywhere in the home. For more information on Chromecast built-in,
including a list of Chromecast-enabled apps you can cast from, visit
g.co/cast/audio To set up multiroom with other Chromecast-enabled speakers,
download the Google Home app.
Compatible with Google Assistant
This unit can be controlled using just your voice with Google. If you have a
Google Assistant-enabled speaker, simply add this device in your Google Home
app. You will be able to play, skip, or stop music, and change the volume –
just ask Google. Requirements · Google Assistant-enabled device (Sold
Separately) · This product must be connected to the Internet. · This product
must be registered in the Google Home app.
40
Works with Apple AirPlay
This product allow you to listen to the music from your iOS device through
AirPlay.
Note · Make sure that this product and your iOS device are connected to the
same Wi-Fi network. · Make sure that your iOS device is running iOS 11.4 or
later. · The AirPlay 2Enabled Speakers are needed to stream to multiple
speakers.
Wi-Fi network setting with iOS device
a Turn on the product by pressing the Power button. b On your iOS device,
select the Settings and then Wi-Fi. c Select “LG_Speaker_DSE6S_XXXX” on the
SET UP NEW AIRPLAY SPEAKER. d Make sure your home router is selected. In this
step, you can change the product’s name of your choice and
also you can set up a password. After completing the settings, select the
Next. e Select Done.
Wi-Fi network
Wi-Fi network
LG_Speaker_DSE6S_XXXX
LG_Speaker_DSE6S_XXXX
LG_Speaker_DSE6S_XXXX LG_Speaker_USC9S
41
Stream music through AirPlay
From the Control Centre: a Open the Control Centre on your iOS device. b Tap
AirPlay ( ). c Choose your product to listen to music. You can choose one or
more AirPlay 2 -enabled speakers. From a music player app: a Open a music
player app. b Tap AirPlay ( ). c Choose your product to listen to music. You
can choose one or more AirPlay 2 -enabled speakers.
Apple®, AirPlay®, iPad®, iPad Air®, iPad Pro® and iPhone® are trademarks of
Apple Inc., registered in the U.S. and other countries. Use of the Works with
Apple badge means that an accessory has been designed to work specifically
with the technology identified in the badge and has been certified by the
developer to meet Apple performance standards. To control this AirPlay
2enabled speaker, iOS 11.4 or later is required.
Spotify Connect
Use your phone, tablet or computer as a remote control for Spotify. Go to
spotify.com/connect to learn how.
The Spotify Software is subject to third party licenses found here:
https://www.spotify.com/connect/third-partylicenses.
42
Works with Alexa
Alexa lets you use your voice to control this product by speaking commands
through an Alexa Built-in device. Alexa Built-in device is sold Separately.
Alexa setup flow
a Run the LG Sound Bar app and tap amazon alexa button on the first screen and
then follow the instructions.
b Sign in to amazon.
43
How to use Alexa
· Explicating targeting: Through Alexa Built-in devices (e.g. Amazon Echo),
you can ask Alexa to play music on your [DSE6S]. For example, “Alexa, play
jazz on [LG SE6S Soundbar]”.
· Preferred Speaker: You can set one or more speakers so specific devices
within a Smart Home Group plays music. You can set a speakers using the Alexa
app.
· Music casting from Alexa app: You can control music playback to your [DSE6S]
remotely from the Alexa app. Amazon, Alexa and all related logos are
trademarks of Amazon.com, Inc. or its affiliates.
Note · This service is provided by Amazon and can be terminated at any time.
LG does not assume responsibility for
service availability. · Amazon Alexa app screen is subject to change without
prior notice. · This feature may not be available in some countries. · For
more information, visit the web site
– https://www.amazon.com/gp/help/customer/display.html?nodeId=202207000
44
Mounting the Product to a Wall
Checking before mounting to a wall
You can mount this product onto a wall. When mounting the product to the wall,
follow the instructions below.
Please check the following first.
· It may be difficult to connect external devices and cables after wall-
mounting. First, connect an external device with the proper connection cable
to the product before mounting it to the wall.
· Please note the following when you mount the product to the wall. Product
damage or injury may occur during the process. – Do not put objects on top of
the wall-mounted product. – Secure the product firmly to the wall using the
fixing screws so that it does not fall off. – Ensure it is out of the reach of
children. Pulling or shaking the mounted product may cause it to fall.
Components for mounting the product
Sound bar
Wall bracket
Sound bar screws Wall bracket installation guide
45
Sold separately Bracket screws Wall plugs
Note · Screws and Wall Plugs are not supplied for mounting the product. We
recommend the Hilti (HUD-1 6 x 30) for
the mounting.
46
Mounting the Product to a Wall
a Find the wall bracket installation guide in the product package. b Align the
“TV Bottom Line” on the wall bracket installation guide with the bottom of the
TV, and attach it to
the wall. Align the centre of the wall-mounted TV with the part marked “TV
Center” in the installation guide.
c With a pen, mark screw holes on the installation guide where the wall
brackets will be attached.
d Drill screw holes in the marked positions on the installation guide. e
Remove the wall bracket installation guide from the wall.
47
f Fix the brackets firmly to the wall using the wall plugs and screws. g Place
the product on the brackets. Position the product on the brackets so the screw
holes on the bottom of
the product align with the screw holes on the wall bracket. h Firmly attach
the product to the wall brackets using the screws provided.
48
Safety Precautions
Safety and Regulatory
CAUTION
RISK OF ELECTRIC SHOCK DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK) NO
USERSERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
This lightning flash with arrowhead symbol within an equilateral triangle is
intended to alert the user to the presence of uninsulated dangerous voltage
within the product’s enclosure that may be of sufficient magnitude to
constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the
user to the presence of important operating and maintenance (servicing)
instructions in the literature accompanying the product.
WARNING: · TO PREVENT FIRE OR ELECTRIC SHOCK HAZARD, DO NOT EXPOSE THIS
PRODUCT TO RAIN OR MOISTURE. · Do not install this equipment in a confined
space such as a book case or similar unit. CAUTION: · Do not use high voltage
products around this product. (ex. Electrical swatter) This product may
malfunction due
to electrical shock. · No naked flame sources, such as lighted candles, should
be placed on the apparatus. · Do not block any ventilation openings. Install
in accordance with the manufacturer’s instructions. Slots and
openings in the cabinet are provided for ventilation and to ensure reliable
operation of the product and to protect it from over heating. The openings
should never be blocked by placing the product on a bed, sofa, rug or other
similar surface. This product shall not be placed in a built-in installation
such as a bookcase or rack unless proper ventilation is provided or the
manufacturer’s instruction has been adhered to. · The apparatus should not be
exposed to water (dripping or splashing) and no objects filled with liquids,
such as vases, should be placed on the apparatus. · For safety marking
information including product identification and supply ratings, please refer
to the main label on the bottom or the other surface of the product. · Be
careful to make sure children do not put their hands or any objects into the
speaker duct. – speaker duct: A hole for plentiful bass sound on speaker
cabinet. (enclosure)
49
CAUTION concerning the Power Cord The Power Plug is the disconnecting device.
In case of an emergency, the Power Plug must remain readily accessible. Check
the specification page of this owner’s manual to be certain of the current
requirements. Do not overload wall outlets. Overloaded wall outlets, loose or
damaged wall outlets, extension cords, frayed power cords, or damaged or
cracked wire insulation are dangerous. Any of these conditions could result in
electric shock or fire. Periodically examine the cord of your device, and if
its appearance indicates damage or deterioration, unplug it, discontinue use
of the device, and have the cord replaced with an exact replacement part by an
authorised service centre. Protect the power cord from physical or mechanical
abuse, such as being twisted, kinked, pinched, closed in a door, or walked
upon. Pay particular attention to plugs, wall outlets, and the point where the
cord exits the device. For models using an adapter Only use the AC adapter
supplied with this device. Do not use a power supply from another device or
another manufacturer. Using any other power cable or power supply may cause
damage to the device and void your warranty.
50
For models using a battery This device is equipped with a portable battery or
accumulator. CAUTION: Risk of fire or explosion if the battery is replaced by
an incorrect type. For models using a built-in battery Do not store or
transport at pressures lower than 11.6 kPa and at above 15,000 m altitude. ·
replacement of a battery with an incorrect type that can defeat a safeguard
(for example, in the case of some
lithium battery types); · disposal of a battery into fire or a hot oven, or
mechanically crushing or cutting of a battery, that can result in
an explosion; · leaving a battery in an extremely high temperature surrounding
environment that can result in an explosion or
the leakage of flammable liquid or gas; and · a battery subjected to extremely
low air pressure that may result in an explosion or the leakage of flammable
liquid or gas. Symbols
: Alternating current (AC). 0 : Direct current (DC).
: This is a class II equipment. 1 : Standby power state. ! : The power is
turned on.
: Danger voltage.
51
Prevention of product misuse
To prevent misuse of the product, please be sure to check the contents below.
Precautions for installing the product
· Do not install the product in an unstable or vibrating place, such as on a
shaking shelf or inclined surface. Install the product on a firm and level
surface. – Otherwise, the product may fall or tip over and cause injury. – If
you install the product on an unstable surface, the product may not work
properly.
· If you install the product on a piece of furniture or shelf, make sure that
the bottom front of the product does not protrude. Always use a piece of
furniture or shelf that fits the product size. – Otherwise, the product may
lose its balance and fall, causing injury or product damage.
· Install the product in a safe place. Otherwise, a child may bump into an
edge of the product and get injured. · Install the product in a place free
from electromagnetic interference for proper operation. · If you install the
product in a place that does not meet the general use conditions, an
unexpected quality
problem may arise. So, make sure that you contact the service centre first
before installing the product in such a place. · Do not keep the product in a
place where the temperature is too high (above 40 °C) or too low (below 5 °C)
or a place with too much humidity. · Avoid places exposed to direct sunlight
or heat, e.g., near a heater. Do not use or keep flammable sprays or
substances near the product. – Otherwise, there is a risk of explosion or
fire. · Do not install the product in a place with too much moisture, dust or
soot. – Otherwise, it may cause a fire or electric shock. · Do not install the
product in a narrow space, such as inside a bookshelf, that does not ventilate
well. Do not cover the product with a table cover or curtain. – Otherwise, it
may increase the product temperature, causing a breakdown or fire. · Connect
the power plug of the product to a power outlet that is easily accessible. –
When a fire or other problem occurs in the product, you must be able to remove
the power plug quickly. · Do not connect multiple products to one power outlet
at the same time. – Otherwise, it may cause overheating, resulting in a fire.
52
Precautions for using the product
· Do not lift or move the product while it is operating. – Otherwise, it may
cause a breakdown.
· When moving the product, pull out the power cord and all cables connected to
the product. – Otherwise, it may cause a fire or electric shock.
· Stop using the product immediately if you notice smoke or a strange odor. In
this case, turn off the power immediately, disconnect the power plug, and
contact the service centre.
· Using the product in this state may result in a fire or electric shock. · Do
not insert metal objects such as coins and hairpins or flammable objects such
as paper and matchsticks into
the product. Make sure that you tell any children not to do so. – Otherwise,
it may cause a breakdown. · If a foreign substance is inserted into the
product, is connect the power plug and contact the service centre. · Do not
put a heavy object on top of the product. – Otherwise, it may tip over or
fall, causing injury. · Make sure that a child does not hang on the product or
get on it. – Otherwise, the product may tip over or fall, causing injury. Make
sure that you tell any children not to do so. · Remove the power plug during
thunderstorms. – Otherwise, it may cause a fire. · Do not place vessels with
liquid, such as a vase, pot, cosmetics, or medicine, on top of the product. –
Otherwise, it may result in a fire, electric shock, or injury due to its fall,
etc. · Make sure that you connect the power plug firmly. Do not use voltage
other than the rated voltage indicated on the product. – An insecure
connection may result in a fire. · Do not insert a conductor, such as
chopsticks, into the groove on the other side of the product while the power
plug is connected to an outlet. Do not touch the power plug immediately after
unplugging it from the outlet. – Otherwise, it may cause electric shock. ·
Hold the power plug with dry hands. – Otherwise, it may cause electric shock.
· Do not move or push the product while holding a product cable such as a
power cord. – The cable may get damaged and cause a breakdown or result in a
fire or electric shock. · When removing a cable plugged into the product, make
sure that you hold the connector at the end of the cable. Do not hold the
cable line. – Otherwise, it may result in an injury or the product may fall
and cause a breakdown. · Do not keep the product in a place exposed to heat,
e.g., near a heater. – Otherwise, it may cause a fire or malfunction. · Do not
disassemble, repair, or modify the product. – Otherwise, it may cause a
breakdown, resulting in a fire, electric shock, or injury. · Keep plastic
wraps out of reach of toddlers. – Otherwise, toddlers may choke on the plastic
wraps. · Do not drop an object on the product or make an impact on it. Keep
the product away from places with severe vibrations or magnets. · Do not
damage, modify, bend, twist, or heat a power cord. – Otherwise, it can damage
the power cord, resulting in a fire or electric shock.
53
· When you are not using the product for a prolonged period, such as when you
are away from home, unplug the power cord from the power outlet. – If dust
accumulates, it can cause heat, resulting in electric shock or fire due to a
short circuit.
· Do not dispose of waste batteries together with regular waste. Dispose of
them separately. – Otherwise, there is a risk of explosion or fire.
· Do not use high voltage products around this product. (ex. Electrical
swatter) – This product may malfunction due to electrical shock.
· Do not touch the power plug immediately after unplugging it from the outlet.
– Otherwise, it may cause electric shock.
· Connect the power plug to a grounded outlet or extension cord. (This does
not apply to products without a ground.) – Otherwise, it may cause a breakdown
or electric shock due to a short circuit.
· In the case of a product with a vent, keeping the product turned on for a
prolonged period can result in the vent getting hot. Do not touch the vent
when it is hot. The heat is not a fault of the product and does not cause any
malfunction. So, you may use the product without worry.
· Do not damage the power cable, AC adapter, or power plug. Do not place a
heavy object on top of the power cable or AC adapter. – Otherwise, it may
cause a fire or electric shock.
· If dust, dirt, etc. is found on the power plug pins, an AC adapter, or a
power outlet, wipe it completely. – Otherwise, it may cause a fire.
· In the case of a product with a power cord or AC adapter, use only genuine
power cords and AC adapters provided by LG Electronics. – Otherwise, it may
cause a fire or electric shock.
· If you are using headphones or earphones, do not turn on the volume too
loudly or use them for a prolonged period. [This only applies to models that
support headphones or earphones] – Otherwise, it may negatively affect your
hearing ability.
· The software of this product can be updated with the LG Sound bar app. Do
not turn off the power of the product while updating the software. Once the
update is complete, the product power turns off automatically. – If you turn
off the power of the product while the software is being updated, it may cause
a product malfunction.
54
The following only applies to models with a remote control · Do not let
children use the remote control. Keep the remote control out of reach of
toddlers. · Do not let children put the remote control in their mouth. Make
sure that children don’t swallow the remote
control cover or a battery. If a child swallowed one, consult a physician
immediately. · Beware that children may step on the remote control cover and
get injured. · Remove obstacles between the product and the remote control for
the smooth operation of the remote
control. The following only applies to models that use optical discs · Do not
insert your hand into a disc drive or pull it out forcefully. · Make sure that
children do not insert their hands into the disc drive. The following only
applies to models that able to watch video · Refrain from watching a 3D video
if you didn’t have enough sleep or after drinking alcohol.
– Some 3D videos may surprise or excite people. · If any of the following
symptoms occur while watching a video, stop watching it immediately and take a
rest.
– If any of the symptoms continue, consult a physician. Vertigo, burning
sensation of eyes or face, unconscious motion, spasm, clouded consciousness,
confusion, disorientation, nausea.
· You may suffer a symptom such as a seizure when you watch a certain image in
a video or game or a video with a certain pattern or flashing lights. If you
or any of your relatives have a history of epilepsy or seizures, consult a
physician before watching.
· When you watch a 3D video, remove objects that are fragile or can cause
injury from your surroundings. – If you mistake a 3D video as real or move
your body with surprise, you or your nearby relatives may get injured or
objects near you may get damaged.
Precautions for cleaning the product
· Do not spray water directly onto the product when cleaning it. – Otherwise,
it may cause a fire or electric shock.
· When cleaning the product, make sure that you pull out the power cord first
and wipe the surface of the product lightly with a dry cloth. Do not use
chemicals or detergents when cleaning the product. They may deteriorate the
product surface or peel off the paint from the product (benzene, alcohol,
etc.).
55
Before Reporting Product Malfunction
Troubleshooting
If you experience the following issues while using the product, please perform several checks, as they may not be malfunctions.
General Errors
Issue
Solution
The product does not work properly
The power does not turn on
· Unplug the power cables and any external devices such as your TV, subwoofer,
or amplifier from the product, then plug them in again.
· After resetting the product, connect your smartphone and Wi-Fi again. ([ See
“Connecting with a Smartphone via Wi-Fi” on page 6.) (Please beware that
previous product settings may be lost.)
· Is the power cord plugged into the outlet properly?
– Connect the power plug to the outlet correctly.
There is no sound
· Is the volume set to minimum?
– Press the Volume
button on the remote control to turn up the volume.
– If you are using an external device such as a set-top box, portable device, or Bluetooth device, adjust the volume of the external device.
· Is the mute function activated?
– If all LEDs blink orange, the mute function is on. Press the Mute button to unmute.
· Is the correct product function selected according to the external device connected?
– Press the Function button to check if you selected the correct function.
The remote control does not work properly
· When using the remote control, point it at the front of the product. · Use the remote control within a 7-m radius of the product. · Replace the batteries with new ones as needed.
The Auto Power function does not work
· Check connection to external devices (ex. set-top box, portable device, Bluetooth device).
LG Sound Sync does not work
· Check whether your TV supports LG Sound Sync. · Check if the TV is properly
connected to the product via an optical cable.
– Press the Settings button on the TV remote control to check if the function
is turned on in [LG Sound Sync].
56
The product volume is low
The product fails to recognise a USB storage device A Bluetooth device cannot
be paired
· Check the following and change the settings accordingly.
– Run the LG Sound Bar app, tap the Settings button on the first screen, and
change the [DRC] function to [Off] on the [Sound Settings] menu.
– When the product is connected to a TV, press the Settings button on the TV
remote control, select the [Speaker] menu, and change the [Digital Sound
Output] setting from [PCM] to [AUTO] or [BITSTREAM].
– If the product is connected to a playback device such as a DVD player or
Blu-ray disc player, go to the connected device’s Settings menu. Change the
[Digital Sound Output] setting from [PCM] to [PRIMARY PASS-THROUGH] or
[BITSTREAM]. Set the [DRC] of the connected device to [OFF].
– If the product’s Night Time mode is on, turn it off by pressing the Settings
button and Left/Right and then Up/Down.
· The product may not support the file format of the USB storage device.
Format the USB storage device and reconnect it. When formatting, refer to the
USB storage device formats supported by the product and select an appropriate
file format. ([ See “Connecting to a USB Storage Device” on page 37.)
· Press the Settings button on the Bluetooth device and check whether the
Bluetooth function is enabled. If Bluetooth is enabled, turn it off and on,
then try again.
· Remove any obstacles between the product and the Bluetooth device. ·
Bluetooth pairing (connection) may not work properly depending on the
Bluetooth
device type or the surrounding environment.
57
Network Connection Errors
Issue
The product cannot be connected to the LG Sound Bar app
Solution
· The connection may not be smooth when disturbed by other electric appliances
that use radio waves, such as microwave ovens and medical equipment. Install
the product 1 m away from other home appliances.
· Turn off your wireless router and turn it on again. · Check if your
smartphone’s Wi-Fi function is turned on. You can check the Wi-Fi
connection status in your smartphone’s settings. · Check if the product and
smartphone are on the same Wi-Fi network.
58
The product does not connect to the Wi-Fi network
· Did you turn off the wireless router and turn it on again?
– Turn off the product and then turn it on again. · Have you installed a new
wireless router?
– You will need to reconfigure the network settings of the product. ([ See
“Connecting with a Smartphone via Wi-Fi” on page 6.)
· Did you change the settings of the wireless router?
– If the router password contains some special characters (such as ` ‘ ” + / ;
: – _ ^ & () <>) or emoticons, the sound bar may not be connected. It is
recommended to set a password using a combination of English letters and
numbers.
– It is recommended to set the security type of the wireless router to WPA2. ·
Unplug the router and plug it in after 10 seconds. Then try to connect after
network
recovery. · Changing the wireless channel on your router can help reduce
wireless interference.
(Here is how to change the wireless channel of the most common routers. For
the exact details, refer to your router’s instruction manual.) A Enter the IP
address on your smartphone, PC, or MAC, or use the setup wizard CD to
log into the router setup page. This can only be done when the router is
connected to the network via Wi-Fi or an Ethernet cable. B Find the wireless
settings page and change the wireless channel of your 2.4 GHz / 5 GHz network.
If the “Auto” channel is enabled, disable it and set up a specific channel.
– If the router channel is 2.4 GHz, 6 ch / 11 ch
– If the router channel is 5 GHz, 48 ch / 149 ch C Save the settings and
restart the wireless router.
– Remove the power cable from the router, wait 5 seconds, and reconnect the
power cable. When the router is completely powered on, try connecting it
again.
59
App Errors
Issue
The app is not working properly
Solution
· Do you get an error when running the app?
– Check if the power of the device is turned on.
– Check if the app you wish to run supports the operating system of your
smartphone. You can visit the app manufacturer’s website to confirm supported
operating systems.
– Check if you have the latest version of the app. Search for the app on
Google Play or the App Store and check if an Update button appears next to it.
If it is not the latest version, tap the Update button.
· If the error is not resolved yet, try connecting by using another smartphone
with the LG Sound Bar app installed.
Problems in Wireless Connection
Issue
There is radio interference
The Bluetooth connection is causing a malfunction or making noise
Solution
· Do not install the product on metal furniture. · Wireless communication may
not work properly in weak signal areas.
· Do you hear noise or experience malfunctions when using Bluetooth? – Do not
let any part of your body contact the transceiver of the Bluetooth device or
the product. – Do not install the Bluetooth device on a wall or in a secluded
spot. – Remove any obstacles between the product and the Bluetooth device. –
Install the Bluetooth device near the product.
· When the Bluetooth device is too far from the product, Bluetooth may be
disconnected or malfunctions may occur. – Install the Bluetooth device 1 m
away from devices that use the same frequency as the product, such as wireless
routers, medical equipment, and microwave ovens.
60
Turning off the Demo Mode
Issue
Solution
The remote control does not work
· Does the functions unchanged, even if you press the Function button several
times?
· Do you only see white, red, and green LEDs repeatedly?
– The demo mode may be activated on the product. Unplug the product’s power
cable and plug it back in.
– If the remote control still does not work, press and hold the Function
button on the sound bar for about 5 seconds. If the product works normally, it
means that the demo mode has been turned off.
61
Appendix
Specifications
General Power Consumption
AC adapter
Dimensions (W x H x D) Operation Temperature Range Operation Humidity Range
Bus Power Supply (USB) Available Digital Input Audio Sampling Frequency
Available Digital Input Audio format
Refer to the main label. Networked standby: 2.0 W · Model: MS-
Z2610R230-065E0-P · Manufacturer: MOSO POWER SUPPLY TECHNOLOGY CO., LTD. ·
Input: 100 – 240 V ~ 50/60 Hz · Output: 23 V 0 2.61 A Approx. 800.0 mm x 63.0
mm x 131.0 mm (including the base) 5 °C – 40 °C 5 % – 80 % RH 5 V 0 500 mA
32 kHz, 44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz, 176.4 kHz, 192 kHz
Dolby Digital, Dobly Digital Plus, Dolby TrueHD, Dolby Atmos, DTS Digital
Surround, DTS-HD HRA, DTS-HD MA, DTS:X, PCM
Input/Output OPTICAL IN HDMITM IN
HDMITM d TV (eARC / ARC)
3.0 V (p-p), (optical audio connection terminal) × 1 19-pin (Type A, HDMITM connection terminal) × 1 19-pin (Type A, HDMITM connection terminal) × 1 4K resolution is supported for 4K sources applied with HDCP 2.3.
Amplifier (RMS output) Total Front Centre
100 W RMS 20 W RMS × 2 (Impedance: 6 , THD 10 %) 20 W RMS x 3 (Impedance: 6 , THD 10 %)
System Wireless LAN (Internet antenna)
802.11a/b/g/n Wi-Fi network compatible
· Design and specifications are subject to change without notice.
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Registered Trademarks and Licenses
All trademarks and trade names are the property of their respective owners.
Dolby, Dolby Vision, Dolby Atmos, and the double-D symbol are registered
trademarks of Dolby Laboratories Licensing Corporation. Manufactured under
license from Dolby Laboratories. Confidential unpublished works. Copyright ©
20122021 Dolby Laboratories. All rights reserved.
The Bluetooth® word mark and logos are registered trademarks owned by the
Bluetooth SIG, Inc. and any use of such marks by LG Electronics is under
license. Other trademarks and trade names are those of their respective
owners. The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade
Dress and the HDMI Logos are trademarks or registered trademarks of HDMI
Licensing Administrator, Inc.
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For DTS patents, see http://patents.dts.com. Manufactured under license from
DTS, Inc. (for companies headquartered in the U.S./Japan/Taiwan) or under
license from DTS Licensing Limited (for all other companies). DTS, DTS:X, and
the DTS:X logo are registered trademarks or trademarks of DTS, Inc. in the
United States and other countries. © 2022 DTS, Inc. ALL RIGHTS RESERVED.
LG Wi-Fi Sound Bar includes MQA technology, which enables you to play back MQA
audio files and streams, delivering the sound of the original master
recording. MQA and the Sound Wave Device are registered trade marks of MQA
Limited © 2016 MQA’ or
MQA Studio’ indicates that the product is decoding
and playing an MQA stream or file, and denotes provenance to ensure that the
sound is identical to that of the source material. `MQA Studio’ indicates it
is playing an MQA Studio file, which has either been approved in the studio by
the artist/producer or has been verified by the copyright owner.
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What You Need to Know about Network Services
All information, data, documents, correspondence, downloads, files, text,
images, photos, graphics, videos, webcasts, publications, tools, resources,
software, code, programs, applets, widgets, applications, products, and any
other content (“Content”) and services and offerings (“Services”) made
available by a third-party are provided under the sole responsibility of the
service providers that produced them. Withholding, removal, or suspension of
any or all of these Content and Services are not restricted, and the use of
and access to Contents and Services provided through LG Electronics products
by the service providers may be changed anytime without prior notice. If you
have any demands or issues regarding Content and Services, you can refer to
the service provider’s website for the most up-to-date information. LG
Electronics is not responsible for consumer services related to Content and
Services, and does not undertake any obligations. Any questions or
requirements regarding Content and Services should be fulfilled directly by
the respective content and service providers. It is clear that LG Electronics
is not responsible for any Content or Services, or any change, removal, or
suspension of each Content or Service, and does not certify or guarantee the
use of or access to such Content or Services.
Open Source Software Notice Information
To obtain the source code that is contained in this product, under GPL, LGPL,
MPL, and other open source licenses that have the obligation to disclose
source code, and to access all referred license terms, copyright notices and
other relevant documents, please visit https://opensource.lge.com. LG
Electronics will also provide open source code to you on CD-ROM for a charge
covering the cost of performing such distribution (such as the cost of media,
shipping, and handling) upon email request to opensource@lge.com. This offer
is valid to anyone in receipt of this information for a period of three years
after our last shipment of this product.
65
Handling the Product
When shipping the Product
Please save the original shipping carton and packing materials. If you need to
ship the product, for maximum protection, re-pack the product as it was
originally packed at the factory.
Keeping the exterior surfaces clean
· Do not use volatile liquids such as insecticide spray near the product. ·
Wiping with strong pressure may damage the surface. · Do not leave rubber or
plastic products in contact with the product for a long period of time.
Cleaning the product
To clean the product, use a soft, dry cloth. If the surfaces are extremely
dirty, use a soft cloth lightly moistened with a mild detergent solution. Do
not use strong solvents such as alcohol, benzine, or thinner, as these might
damage the surface of the product.
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References
- . Spend less. Smile more.
- Patents - DTS
- Spotify - Connect
- LG Open Source
- Supported Alexa Features by Country for International Version Echo Devices - Amazon Customer Service
- Page not found - Spotify
- Third Party Licenses | Spotify for Developers
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