hTC U23 Pro Smartphone User Guide

: June 15, 2024
: HTC

Table of Contents

Please read before proceeding
Important health information and safety precautions
General precautions
Regulatory agency identiﬁcations
References
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HTC U23 pro
Safety and regulatory guide

Please read before proceeding

THE BATTERY IS NOT FULLY CHARGED WHEN YOU TAKE THE DEVICE OUT OF THE BOX.
Privacy restrictions
Some countries require full disclosure of recorded telephone conversations.

Important health information and safety precautions

When using this product, the safety precautions below must be taken to avoid possible legal liabilities and damages.
Retain and follow all product safety and operating instructions.
Observe all warnings in the operating instructions on the product.
To reduce the risk of bodily injury, electric shock, fire, and damage to the equipment, observe the following precautions.
Electrical safety
This product is intended for use when supplied with power from the designated battery or power supply unit. Other usage may be dangerous and will invalidate any approval given to this product.
Safety precautions for proper grounding installation
CAUTION: Connecting to improperly grounded equipment can result in an electric shock to your device.
This product is equipped with a USB Cable for connecting with desktop or notebook computer. Be sure your computer is properly grounded (earthed) before connecting this product to the computer.
The power supply cord of a desktop or notebook computer has an equipment- grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet which is properly installed and grounded in accordance with all local codes and ordinances.
Safety precautions for power supply unit

Use the correct external power source
A product should be operated only from the type of power source indicated on the electrical ratings label. If you are not sure of the type of power source required, consult your authorized service provider or local power company. For a product that operates from battery power or other sources, refer to the operating instructions that are included with the product.
Handle battery packs carefully
This product contains a Lithium-ion polymer or Lithium-ion battery. There is a risk of fire and burns if the battery pack is handled improperly. Do not attempt to open or service the battery pack. Do not disassemble, crush, puncture, short external contacts or circuits, dispose of in fire or water, or expose a battery pack to temperatures higher than 60˚C (140˚F).

WARNING: To reduce risk of fire or burns, do not disassemble, crush, puncture, short external contacts, expose to temperature above 60° C (140° F), or dispose of in fire or water. Recycle or dispose of used batteries according to the local regulations or reference guide supplied with your product.

Take extra precautions

Keep the device dry and away from water or any liquid as it may cause a short circuit.
The phone should only be connected to products that bear the USB-IF logo or have completed the USB-IF compliance program.
The highest protection charging temperature for battery is 60±5° C
The lowest protection charging temperature for battery is -20±5° C
If the battery leaks:
Do not allow the leaking fluid to come in contact with skin or clothing. If already in contact, flush the affected area immediately with clean water and seek medical advice.
Do not allow the leaking fluid to come in contact with eyes. If already in contact, DO NOT rub; rinse with clean water immediately and seek medical advice.
Take extra precautions to keep a leaking battery away from fire as there is a danger of ignition or explosion.

Safety precautions for direct sunlight
Keep this product away from excessive moisture and extreme temperatures. Do not leave the product inside a vehicle or in places where the temperature may exceed 60°C (140°F), such as on a car dashboard, window sill, or behind a glass that is exposed to direct sunlight or strong ultraviolet light for extended periods of time.
This may damage the product, overheat the battery, or pose a risk to the vehicle.

Prevention of hearing loss
CAUTION: Permanent hearing loss may occur if earphones or headphones are used at high volume for prolonged periods of time.
This device has been tested to comply with the Sound Pressure Level requirement laid down in the applicable EN 50332-2 standards.
Safety in aircraft
Due to the possible interference caused by this product to an aircraft’s navigation system and its communications network, using this device’s phone function on board an airplane is against the law in most countries. If you want to use this device when on board an aircraft, remember to turn off your phone by switching toAirplane Mode.

Environment restrictions
Do not use this product in gas stations, fuel depots, chemical plants or where blasting operations are in progress, or in potentially explosive atmospheres such as fuelling areas, fuel storehouses, below deck on boats, chemical plants, fuel or chemical transfer or storage facilities, and areas where the air contains chemicals or particles, such as grain, dust, or metal powders. Please be aware that sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.

Explosive atmospheres
When in any area with a potentially explosive atmosphere or where flammable materials exist, the product should be turned off and the user should obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Users are advised not to use the equipment at refueling points such as service or gas stations, and are reminded of the need to observe restrictions on the use of radio equipment in fuel depots, chemical plants, or where blasting operations are in progress. Areas with a potentially explosive atmosphere are often, but not always, clearly marked. These include fueling areas, below deck on boats, fuel or chemical transfer or storage facilities, and areas where the air contains chemicals or particles, such as grain, dust, or metal powders.

Road safety
Full attention must be given to driving at all times in order to reduce the risk of an accident. Using a phone while driving (even with a hands free kit) causes distraction and can lead to an accident. You must comply with local laws and regulations restricting the use of wireless devices while driving.

Safety precautions for RF exposure

Avoid using your phone near metal structures (for example, the steel frame of a building).
Avoid using your phone near strong electromagnetic sources, such as microwave ovens, sound speakers, TV and radio.
Use only original manufacturer-approved accessories, or accessories that do not contain any metal.
Use of non-original manufacturer-approved accessories may violate your local RF exposure guidelines and should be avoided.

Interference with medical equipment functions
This product may cause medical equipment to malfunction. The use of this device is forbidden in most hospitals and medical clinics.
If you use any other personal medical device, consult the manufacturer of your device to determine if they are adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information.
Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

Hearing aids
Some digital wireless phones may interfere with some hearing aids.
In the event of such interference, you may want to consult your service provider, or call the customer service line to discuss alternatives.

Electrical safety

Accessories
Use only approved accessories.
Do not connect with incompatible products or accessories.
Connection to a car
Seek professional advice when connecting a phone interface to the vehicle electrical system.
Faulty and damaged products
Do not attempt to disassemble the phone or its accessory.
Only qualified personnel must service or repair the phone or its accessory.

General precautions

You alone are responsible for how you use your phone and any consequences of its use. You must always switch off your phone wherever the use of a phone is prohibited. Use of your phone is subject to safety measures designed to protect users and their environment.

Avoid applying excessive pressure to the device Do not apply excessive pressure on the screen and the device to prevent damaging them and remove the device from your pants’ pocket before sitting down. It is also recommended that you store the device in a protective case and only use the device stylus or your finger when interacting with the touch screen.
Cracked display screens due to improper handling are not covered by the warranty.

Protect your phone

Always treat your phone and its accessories with care and keep them in a clean and dust-free place.
Do not expose your phone or its accessories to open flames or lit tobacco products.
Do not drop, throw or try to bend your phone or its accessories.
Do not use harsh chemicals, cleaning solvents, or aerosols to clean the device or its accessories.
Do not paint your phone or its accessories.
Do not attempt to disassemble your phone or its accessories, only authorised personnel must do so.
Store your phone or its accessories at temperatures between 0° C to 40° C.
Please check local regulations for disposal of electronic products.
Do not carry your phone in your back pocket as it could break when you sit down.

Damage requiring service
Unplug the product from the electrical outlet and refer servicing to an authorized service technician or provider under the following conditions:

The product has been exposed to rain or liquid, dropped, subject to impact or damaged.
There are noticeable signs of overheating.
The product does not operate normally when you follow the operating instructions.

Avoid hot areas
The product should be placed away from heat sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat.
Avoid wet areas
Never use the product in rain, or near washbasins or other wet or high humidity locations. If your product gets wet, do not try to dry the product with the use of an oven or dryer, as this may damage your product.
Avoid using your device after a dramatic change in temperature When you move your device between environments with very different temperature and/or humidity ranges, condensation may form on or within the device. To avoid damaging the device, allow sufficient time for the moisture to evaporate before using the device.
NOTICE: When taking the device from low-temperature conditions into a warmer environment or from high-temperature conditions into a cooler environment, allow the device to acclimate to room temperature before turning on power.
Avoid pushing objects into product
Never push objects of any kind into cabinet slots or other openings in the product. Slots and openings are provided for ventilation. These openings must not be blocked or covered.
Adjust the volume
Turn down the volume before using headphones or other audio devices.
Cleaning
Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning, but NEVER use water to clean the LCD screen.
Small children
Do not leave your phone and its accessories within the reach of small children or allow them to play with it. They could hurt themselves or others, or could accidentally damage the phone.
Your phone contains small parts with sharp edges that may cause an injury or which could become detached and create a choking hazard. Consult the doctor immediately if the accessories or battery are swallowed.
Repetitive motion injuries
To minimise the risk of RSI, when Texting or playing games with your phone:

Do not grip the phone too tightly
Press the buttons lightly
Electrostatic discharge (ESD)
Do not touch the SIM card’s metal connectors.
Emergency calls
This phone, like any wireless phone, operates using radio signals, which cannot guarantee connection in all conditions. Therefore, you must never rely solely on any wireless phone for emergency communications.

Regulatory agency identiﬁcations

For regulatory identiﬁcation purposes, your product is assigned a model number of 2QC9100.
To ensure continued reliable and safe operation of your device, use only the accessories listed below with your 2QC9100.
The Battery Pack has been assigned a model number of BTE-4601.
Operating temperature range: 32°F to 104°F (0°C to 40°C)
European Union notice
Products with CE marking comply with the Radio Equipment
Directive (2014/53/EU) issued by the Commission of the European Community.
This radio equipment operates with the following frequency bands and maximum radio-frequency power:
Maximum Tune-up Conducted Power (dBm)
GSM900: 32.50
GSM1800: 29.50
WCDMA Band I: 25.00
WCDMA Band VIII: 25.00
LTE Band 1: 25.00
LTE Band 3: 25.00
LTE Band 7: 25.00
LTE Band 8: 25.00
LTE Band 20: 25.00
LTE Band 28: 25.00
LTE Band 38: 25.00
LTE Band 40: 25.00
5G N1: 24.30
5G N3: 24.80
5G N7: 24.30
5G N20: 24.80
5G N28: 24.30
5G N41: 26.80
5G N78: 26.80
WiFi 2400-2483.5MHz: 17.92 (EIRP)
WiFi 5150-5250MHz: 21.40 (EIRP)
WiFi 5250-5350MHz: 19.19 (EIRP)
WiFi 5470-5725MHz: 19.78 (EIRP)
WiFi 5725-5825MHz: 13.74 (EIRP)
WiFi 5945-6425MHz: 21.85 (EIRP)
Bluetooth EDR: 12.47(EIRP)
Bluetooth BLE: 8.15 (EIRP)
NFC: -18.43 dBuA/m@10m
WPT: -7.0 dBuA/m@10m
This device may be operated in all members states of the EU and UK. Observe national and local regulation where the device is used.
This device maybe restricted for use, depending on local network.
More details as below.

The 5150-5250MHz frequency band: Indoor, including installations inside road vehicles, trains and aircraft, and limited outdoor use (note 1).
The 5250-5350MHz frequency band: Indoor use, inside buildings only. Installations in road vehicles, trains and aircraft are not permitted (note 2).Outdoor use is not permitted.
The 5470-5725MHz frequency band: Indoor and outdoor use.
Installations in road vehicles, trains and aircraft and use for UAS are not permitted (note3).
In accordance with the relevant statutory requirements in UK, the 5150-5350MHz frequency range is restricted to indoor use only in UK.
Note1: If used outdoors, equipment shall not be attached to a ﬁxed installation or to the external body of road vehicles, a ﬁxed infrastructure or a ﬁxed outdoor antenna.
Note2：Operation of WAS/RLAN installations in large aircraft (excluding multi- engined helicopters) is permitted until 31 December 2028 with a maximum mean e.i.r.p. for in-band emissions of 100mW.
Note3: Operation of WAS/RLAN installations in large aircraft (excluding multi- engined helicopters), except in the frequency band 5600-5650MHz, is permitted until 31 December 2028 with a maximum mean e.i.r.p. for in-band emissions of 100mW.

| UK| | AT| BE| BG
i| CH| CY| CZ| DE
---|---|---|---|---|---|---|---|---|---
DK| EE| EL| ES| Fl| FR| HR
HU| IE| IS| IT| LT| LI| LU
LV| MT| NL| NO| PL| PT| RO
SE| SK| TR| SI| UK(NI)|

SAR information
Head: 0.674 W/kg@10g (CE)
Body: 0.948 W/kg@10g (CE)
Limbs: 2.036 W/kg@10g (CE)
Body-worn Operation
This device was tested for typical body-worn operations. A minimum separation distance must be maintained between the user’s body and the handset, including the antenna:

0.5 cm to comply with the RF exposure requirements in Europe Third-party belt-clips, holsters, and similar accessories used by this device should not contain any metallic components.
Body-worn accessories that do not meet these requirements may not comply with RF exposure requirements and should be avoided.
Use only the supplied or an approved antenna. Unauthorized antennas, modiﬁcations, or attachments could impair call quality, damage the phone, or result in violation of regulations. Do not use the phone with a damaged antenna. If a damaged antenna comes into contact with the skin, a minor burn may result. Please contact your local dealer for replacement antenna.
Hereby, HTC Corporation declares that the radio equipment type, 2QC9100 is in compliance with Directive 2014/53/EU and UK Radio Equipment Regulations (SI 2017/1206) and UK Electrical
Equipment (Safety) Regulations (SI 2016/1101) and UK
Electromagnetic Compatibility Regulations (SI 2016/1091). The full text of the declaration of conformity is available at the following internet address: http://www.htc.com/doc

HTC POLAND SP. Z O.O.
AI.JEROZOLIMSKIE 146A 02-305 WARSZAWA, POLAND HTC CORPORATION
NO. 23, Xinghua Road, Taoyuan Dist., Taoyuan City 330, Taiwan Telecommunications & Internet Association (TIA) safety information Pacemakers
The Health Industry Manufacturers Association recommends that a minimum separation of 15 cm (6 inches) be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research.
Persons with pacemakers:

Should ALWAYS keep the phone more than 15 cm (6 inches) from their pacemaker when the phone is turned ON.
Should not carry the phone in a breast pocket.
Should use the ear opposite the pacemaker to minimize the potential for interference. If you have any reason to suspect that interference is taking place, turn the phone OFF immediately.

WEEE notice
The WEEE logo (shown at the left) on the product or on its box indicates that this product must not be discarded in a landﬁll. Electronic devices contain substances that may be hazardous to the environment if not properly disposed of. For more information about electronic and electrical waste equipment disposal, recovery, and collection points, please contact your local city center, household waste disposal service, shop from where you purchased the equipment, or manufacturer of the equipment.

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