Govee H615C Smart WiFi LED Strip Lights Instruction Manual
- June 15, 2024
- Govee
Table of Contents
- Safety Instructions
- What the box includes
- Specifications
- Control Box Function Description
- Power-on Test
- Installation
- Pairing Your Device with Govee Home App
- Controlling the Device with Your Voice
- Troubleshooting
- FCC and ISED Canada Statement
- FCC and IC Radiation Exposure Statement
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
User Manual
Model: H615C
Govee RGB LED Strip Light
Safety Instructions
Read and follow the instructions below before installation:
- Be cautious of static electricity during installation and usage. Keep the product away from sharp objects or strong corrosive chemicals.
- Do not leave children unattended with the device.
- Do not install the strip light near any heat sources.
- The product is not water-resistant. Be cautious when installing and using.
- Use the product with the provided power adapter only.
- Do not use damaged or repaired product.
- Please turn off the power and unplug the adapter when the strip light will not be used for a long time.
- The recommended working temperature is between -10-45°C.
- The storage temperature should be between -20-60°C.
- The shelf life is 12 months.
What the box includes
Specifications
Length | 15m/50ft |
---|---|
Light Color | RGB |
Control Method | App, Control Box, Voice Control |
Power Supply | 12VDC via Adapter |
Control Box Function Description
Power-on Test
Do Not power on before spreading the strip light.
Installation
a. Clean the wall surface to make it free of dust particles.
b. Estimate the positions of the control box and the power socket and make
sure the strip light is long enough. Tear off the glue on the rear of the
control box and stick it to the wall surface. For a more convenient
installation, please do not connect the control box with the adapter in this
step.
c. Tear off the glue on the rear of the strip light. Stick the strip light
onto the wall surface and press hard to make sure it is glued firmly. d. When
it is necessary to bend, please try to avoid electronic components like light
beads and pads on the strip light, so as not to damage the strip light.
Recommended Tip: Try to bend with a bigger radian to protect the strip light
and the electronic components on it.
False Demonstration:
Recommended Tip: Try not to bend at electronic components like light beads,
bonding pad to avoid short-circuiting.
False Demonstration:
e. Connect the adapter with the control box and plug it into the power socket.
Note: To get better experience of the music mode, it is recommended to
keep the control box close to the sound source.
Pairing Your Device with Govee Home App
What You Need
a. A Wi-Fi router supporting the 2.4GHz and 802.11 b/g/n bands. 5GHz is not
supported.
b. Asmartphone or tablet running iOS 8.0 (or above) or Android 4.3 (or above).
Pairing Instructions
a. Download Govee Home App from the App Store (iOS devices) or Google Play
(Android devices).
b. Turn on Bluetooth on your smartphone.
c. Open the app, tap the “+” icon in the top right corner and search for
“H615C”.
d. Tap the device icon and follow the on-screen instructions to complete
pairing.
Controlling the Device with Your Voice
a. Open Govee Home App, then tap the device icon to enter details page.
b. Tap the settings icon in the top right corner.
c. Select “Using Guidance” and follow the on-screen instructions to control
the device by using your voice.
Troubleshooting
a. The strip light does not work/is malfunctioning:
- Power the strip light off then on. Make sure the adapter and the control box have been powered on.
- Long press and hold the power button on the control box and quickly press the middle button four times to restore factory settings.
b. The strip light does not display the full selected color/Some light beads do not light up:
- Please contact Govee support team.
c. Cannot connect to Govee Home App:
- Do not skip Bluetooth connection in the app.
- Ensure Bluetooth on your smartphone has been turned on.
- Your smartphone may be incompatible with the Govee Home App. Try using a different smartphone.
- Power the strip light and your smartphone Bluetooth off then on, then try again.
- Ensure that your smartphone is within 1m/3.28ft of the strip light when connecting.
- Clear any obstructions that are between the strip light and your smartphone.
d. Cannot connect to Wi-Fi.
- Do not skip the Wi-Fi connecting steps in the app.
- 5GHz network is not supported. Please set the router to 2.4GHz and then reset it.
- Connect your phone to Wi-Fi and check whether the network works well.
- Make sure you have entered the correct Wi-Fi name and password.
- Change your Wi-Fi password to a brief one. 8 numbers and letters are suggested.
- Connect your smartphone hotspot to the strip lights and check whether the router works with the strip lights
e. Cannot connect to Alexa.
- Unplug every connective part of the strip lights then firmly reconnect them.
- Reset your smartphone Wi-Fi.
- Unplug the adapter port then replug it.
Customer Service
Warranty: 12-Month Limited Warranty
Support: Lifetime Technical Support
Email: support@govee.com
@Govee @govee_official @govee.official
@Goveeofficial @Govee.smarthome
FCC and ISED Canada Statement
This device complies with Part 15 of the FCC Rules and Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
Warning: Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This Class B digital apparatus complies with Canadian ICES-005.
FCC and IC Radiation Exposure Statement
This equipment complies with FCC and IC radiation exposure limits set forth
for an uncontrolled environment. This equipment should be installed and
operated with minimum distance 20cm between the radiator & your body.
This device uses a non-replaceable light source. When the light source reaches
the end of its life cycle, this device should be replaced.
Not intended for illumination. Only used for creating ambiance.
- Do not connect the rope light to the supply while it is in the packing or wound onto a reel;
- Do not use the rope light when covered or recessed into a surface;
- Do not open or cut the rope light;
Responsible party:
Name: GOVEE MOMENTS(US) TRADING LIMITED
Address: 13013 WESTERN AVE STE 5 BLUE ISLAND IL 60406-2448
Email: support@govee.com
Contact information: https://www.govee.com/support
Govee is a trademark of Shenzhen Intellirocks Tech. Co., Ltd.
Copyright ©2021 Shenzhen Intellirocks Tech. Co., Ltd. All Rights Reserved.
FOR INDOOR USE ONLY
For FAQs and more information, please visit: www.govee.com
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