Fioptics Set Top Box Software User Guide

June 15, 2024
Fioptics

Fioptics Set Top Box Software

Fioptics-Set-Top-BoxSoftware-PRODUCT

Product Information

The Fioptics+ Set Top Box is a device that allows users to access and enjoy various features and applications provided by the Fioptics+ service. It provides a seamless entertainment experience by connecting to your television and offering access to a wide range of digital content.

Specifications

  • Memory: Varies depending on the model
  • Storage: Internal Shared Storage
  • Minimum required storage for update: 850MB

Product Usage Instructions

Checking Available Memory

  1. Press the Menu button on your remote control.
  2. Select Device Settings.
  3. Select Device Preferences.
  4. Select Storage.
  5. Select Internal Shared Storage.
  6. Ensure that the available storage is greater than 850MB.

This process will guide users through making room for the Fioptics+ app update if the user set-top box does not have enough memory to automatically download the update when initiated by the network.

Begin by checking how much memory is currently available on the set-top box:

  1. Go to Menu
  2. Select Device Settings
  3. Select Device PreferencesFioptics-Set-Top-BoxSoftware-FIG-4
  4. Select StorageFioptics-Set-Top-BoxSoftware-FIG-4
  5. Select Internal Shared StorageFioptics-Set-Top-BoxSoftware-FIG-5
  6. Ensure the available storage is greater than 850MBFioptics-Set-Top-BoxSoftware-FIG-8
  7. If necessary to free up storage space, go back to the Apps menu under Device settings to uninstall any unused apps.Fioptics-Set-Top-BoxSoftware-FIG-9 Fioptics-Set-Top-BoxSoftware-FIG-10 Fioptics-Set-Top-BoxSoftware-FIG-11 Fioptics-Set-Top-BoxSoftware-FIG-12Fioptics-Set-Top-BoxSoftware-FIG-13
  8. Once enough space has been freed up, go back into Device Preferences then About, and then System Update. This will have the set-top box go out and pull down the latest update.Fioptics-Set-Top-BoxSoftware-FIG-14 Fioptics-Set-Top-BoxSoftware-FIG-15 Fioptics-Set-Top-BoxSoftware-FIG-16Fioptics-Set-Top-BoxSoftware-FIG-17
  9. Once the above steps are complete, reboot the set-top box by unplugging and plugging back in the set-top box.

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