backrobo C21 Smart Ergonomic Home Office Chair User Guide

June 15, 2024
backrobo

backrobo C21 Smart Ergonomic Home Office Chair User Guide

backrobo C21 Smart Ergonomic Home Office Chair User
Guide

Introduction

Backrobo Air Massage Smart Office Chair is the most advanced ergonomical office chair in the world with its patented Automatic Lumbar Support System. This system will monitor your sitting position and actively provide the most adequate lumbar support to minimize your lumbar fatigue. It can massage your lumbar after excessive sitting or resting to alleviate your lumbar fatigue or to remind you to leave the chair. And with its built-in lumbar heater, this chair is designed to offer the most comfortable sitting experience both for work and for school!

Key Features:
– Automatic Mode: The lumbar support airbag constantly follows or yields to your body movement in order to apply a designated amount of presssure to your lumbar. Support pressure is first determined by system default algorithm to arrive at the most appropriate amount for your lumbar. Then it can be adjusted in your BackRobo Mobile App.
– Manual mode: The active tracking function is deactivated. The lumbar support airbag stays at the shape you chose unless manually adjusted.
– Power Saving: The system will switch to standby after you leave the chair for 5 minutes and reactivate when you sit back. When in standby, the clock of sitting time is reset to zero, the lumbar support airbag is completely deflated and all running functions are ceased. When you sit back, the system will resume the Automatic settings or Manual settings before standby.
– Resting Mode: This feature can be activated/deactivated ONLY in your BackRobo Mobile App. The lumbar
support airbag will deflate to 15% of the default pressure for maximum resting comfort. Resting time is 30 minutes by default which can be adjusted in your Backrobo Mobile App. To avoid disturbance, Sedentariness Management and Massage functions cannot be activated in the Resting Mode. When resting time is over, Massage function will be activated immediately. If you leave the chair or manually quit the Resting Mode during resting time, or upon completion of the Massage function, the system will resume the Automatic settings or Manual settings before the Resting Mode was activated.
– Sedentariness Management: The system will activate the Massaage function when you keep sitting in the chair for a long period of time. Length of sitting time is 60 minutes by default which can be adjusted or turned on/off ONLY in your Backrobo Mobile App.
– Lumbar Heater: This function can be activated/deactivated ONLY in your BackRobo Mobile App. The lumbar support airbag will heat up quickly to your preferred temperature to soothe your muscle. Heating time is 20 minutes by default. Both temperature preference and heating time can be adjusted in your Backrobo Mobile APP
– Massage: This function can be activated/deactivated mannually in your BackRobo Mobile App. The lumbar support airbag will start an inflation- deflation cycle for 2 minutes to exercise your lumbar and alleviate your muscle fatigue.

Appearance

backrobo C21 Smart Ergonomic Home Office Chair User Guide -
Appearance

Packing list

backrobo C21 Smart Ergonomic Home Office Chair User Guide - Packing
list

Note: The above images of the provided parts are for illustration purposes only. The sizes and shapes of the actual parts may vary.

Installation

backrobo C21 Smart Ergonomic Home Office Chair User Guide -
Installation backrobo
C21 Smart Ergonomic Home Office Chair User Guide -
Installation backrobo
C21 Smart Ergonomic Home Office Chair User Guide -
Installation

Operation

Height Adjustment

Rotate the handle clockwise to raise or lower the seat cushion for a range of 2-1/2 inches.

Recline Angle Adjustment

First, unlock the backrest by pulling out the handle. Then push the backrest to your desired position within 30 degree range. Last, lock the backrest by pushing in the handle.

backrobo C21 Smart Ergonomic Home Office Chair User Guide - Recline Angle
Adjustment

Headrest Adjustment

Slide the headrest up or down for a range of 1-1/2 inches to your desired height.
The headrest can pivot 40 degrees to suit your sitting posture.

backrobo C21 Smart Ergonomic Home Office Chair User Guide - Headrest
Adjustment

Armrest Adjustment

Push the button on the side of the armrest to slide up or down for a range of 2-1/2 inches. The top of the armrest can slide fore-and-aft 2-1/4 inches and rotate 12 degrees horizontally.backrobo C21 Smart Ergonomic Home Office
Chair User Guide - Armrest Adjustment

Charging
  • Please use the provided power adapter to charge the battery when not in use. The battery can be fully charged within 6 hours.
  • It can be removed from chair by pressing the button on the battery for charging or for replacement.
    *Caution! To avoid permanent damage to the battery, please DO NOT charge the battery at temperatures below zero.

backrobo C21 Smart Ergonomic Home Office Chair User Guide -
Charging

Keys Function Instruction

Please sit on the chair and long press “SMART” to activate the chair. And you must sit on the chair to operate it.

backrobo C21 Smart Ergonomic Home Office Chair User Guide - Keys Function
Instruction

Indicator Lights

backrobo C21 Smart Ergonomic Home Office Chair User Guide - Indicator
Lights

Note

  • Please download the latest version of the BackRobo Mobile App.
  • Please make sure your mobile phone is connected to a 2.4G WiFi and bluetooth connection is available.

Connect with Backrobo APP

Scan the QR code below to download the Backrobo or download the App from the Apple App Store.

https://us.backrobo.online/ds.html

Add device

Launch BackRobo Mobile App. Tap “Connect” on the home page. Scan the QR code on the chair, or tap “Connect Manually” and follow the prompts on the screen to complete adding device.
Note: Due to frequent upgrades of our App, detailed operations may change. Please refer to our latest User’s Manual for updates and changes.

Change Device

If you need to change device, please delete the current device in your App so that the new user can add this device.

Cautions

  • Please keep the parts and packaging materials away from children to avoid accidental ingestions or suffocations.
  • Please read the user’s manual carefully before use.
  • Please make sure the chair is correctly installed.
  • The chair can only be used by one person at a time.
  • Do not use the chair if you weigh more than 265 lbs.
  • Do not modify or replace the air rod before consulting with us.
  • Do not sit on the armrests.
  • Do not stand on the chair.
  • Do not use the chair on a slope or uneven ground.
  • Do not recline with your feet on the seat cushion.
  • Do not move the chair when charging in order to prevent damages to the charging cable and charging head.
  • Do not place conductors on the seat cushion as it will trigger the sensor and active the system of the chair.
  • Do not use the chair if you suffer lumbar trauma or have medical implants.
  • The lumbar heater is intended only to combat lumbar fatigue, not to treat diseases.
  • Do not use the lumbar heater for too long as it may cause soft tissue damages.
  • A continuous usage of less than 30 minutes is recommended. For people in old age or with diabetes, heating time should be further reduced for sensitive skin protections.
  • Check on the screws periodically and tighten them if loose.
  • If your chair malfunctioned, please contact us for directions before attempting to repair it by yourself.

Quick Troubleshooting

– If the seat cushion cannot be raised or lowered, please make sure the top end of the air rod is correctly inserted into the seat cushion assembly base.
– If the chair does not roll smoothly, please make sure the wheels are properly installed on the metal base.
– If the wheels make noises, please make sure the wheel are not damaged or entangled with foreign objects.
– If the headrest is loose and shaking, please make sure the screws on the headrest are tightened.

Product parameters

backrobo C21 Smart Ergonomic Home Office Chair User Guide - Product
parameters

Warranty Policy

  1. The warranty period is 1 year from the date of purchase.
  2. We will provide free replacements of parts or repairs of the whole chair for problems related to our quality issue such as defects in raw materials or workmanship.
  3. The warranty period does not extend with these replacements or repairs.

Exceptions
– Proof of purchase cannot be provided.
– The chair is not used according to our User’s Manual.
– The chair is repaired or modified by an unauthorized third-party.
– The chair is damaged intentionally.
– The chair is damaged by natural disasters.

backrobo C21 Smart Ergonomic Home Office Chair User Guide -
Exceptions

AIworks Global,Inc
www.aiworksglobal.com
service1@backrobo.com

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