KitchenAid CC004914001 Multi Ply Stainless Steel 3ply Cookware User Guide

KitchenAid CC004914001 Multi Ply Stainless Steel 3ply Cookware User Guide

GETTING STARTED.

We’re committed to helping you create a lifetime of delicious meals for family and friends. To help ensure the longevity and performance of your cookware, keep this guide handy. It will empower you with the best way to use and care for your product. Your satisfaction is our #1 goal.

IMPORTANT.

• Oil or fat must never be overheated as this may cause fire. Never use water to extinguish fires caused by fat or oil! To extinguish the fire, cover the flame with a metal lid or another pot. Never leave your hob unattended!
• This product is not suitable for deep-frying.
• Use potholders or oven mitts when handling hot cookware.
• Never leave cookware unattended while in use.
• KitchenAid cookware is oven safe up to 220°C, glass lid included.
• To avoid damage to the cookware, do not use under the grill.
• To avoid damage, do not use in the microwave.

USING YOUR COOKWARE.

Before First Use

• Remove all packaging materials and labels. Please recycle properly.
• Wash in warm soapy water; rinse and dry thoroughly with a soft cloth.

Heat Sources
Safe for use on all cooking surfaces, including induction.

Recommendations for use on induction cooktops

• Induction cooktops develop a very intense heat in a very short time. The cookware will heat up very quickly on induction cooktops.
• When cooking on an induction hob, the diameter of the base of the pan must be as large as the diameter of the heat source. If the pan is too small, the hob may not heat up because it does not recognise the pan.
• When cooking on an induction hob, the pan may make a buzzing sound. It doesn’t mean that anything is wrong with the pans.

Using the Glass Lid

• Avoid extreme temperature changes when using glass lids.
• Do not submerge a hot lid in cold water.
• If a lid vacuum occurs, do not attempt to remove the lid. First, turn off the heat source and move the entire pan away from the burner. Then, slowly release the lid.
• Do not use glass lids that have cracks or scratches. If your lid is cracked or has deep scratches, breakage can occur spontaneously. Please contact the Customer Service to order a new lid.
• Do not place glass lids directly on top of or directly under heating elements.

Handles and Knobs

• Loose handles ­ periodically check handles and knobs to be sure they are not loose. If the handles become loose, do not try to repair them. Please contact Customer Service for a replacement.
• Handle position when cooking: position pans so that handles are not over other hot burners and do not allow handles to extend beyond the edge of the stove where they can be knocked off.
• The stainless steel handles are oven safe up to 220°C. Always use potholders or oven mitts when handling hot cookware.

COOKING.

• Cook on a burner that is similar in base diameter to the cookware you have selected.
• When cooking on a gas stove, adjust the flame so it does not flare up the sides of the cookware, otherwise the handles will become hot.
• Use of a lid when cooking considerably reduces energy consumption.
• Use your cookware at low to medium settings.
• We recommend using oil or butter when cooking. Remember, some oils and fats burn at lower temperatures. Use oils and fats that have a high smoke point. If cooking with oil, add room temperature oil to preheated cookware.
• Do not use any type of oil sprays, including aerosols, mist and pump sprays. These sprays can cause residue build-up that is difficult to remove from all types of cookware.
• Do not rush the preheating process by using high heat.
• Allow the oil/butter to heat up in the cookware before adding food.
• When using halogen, ceramic and induction hobs, ensure that your hob and cookware are free from debris so as not to scratch the hob’s surface.
• Never shuffle or drag pans across the stove top during cooking as this may cause scratching. Always lift the pan.

CARING FOR YOUR COOKWARE.

Cleaning cookware

• Allow cookware to air cool, and clean thoroughly after every use.
• Do not put hot cookware under cold water. Allow the cookware to cool completely.
• This KitchenAid cookware is dishwasher safe. For best results in the dishwasher, use the manufacturer’s recommended dishwasher detergents and cycles. To extend the life of your cookware, hand washing with hot, soapy water is recommended.
• Slight discolorations on stainless steel can occur over time, this is normal. Overheating may cause brown or blue stains on your cookware. Exposure to salt, moisture or acidic foods can also cause white spots or white film on your cookware. Additionally, other items also cleaned in the dishwasher at same time (knives, cutlery/flatware) can leave small spots of corrosion on cookware. On stainless steel surfaces ­ polishing may remove these stains and spots. To polish your pans use a soft cloth and lemon juice or vinegar or a stainless steel cleaner and rub with a circular motion. Wash, rinse and dry.
• Use a sponge or dishcloth when hand cleaning cookware; do not use oven cleaners, harsh detergents, chlorine bleach, steel wool or nylon scrubbing pads. Hand dry with a soft towel.
• Always ensure the cookware is clean before storing.

Cleaning the Glass Lid

• Never use metal utensils, sharp instruments, oven cleaners, or other harsh abrasives that may damage or weaken the glass.
• Glass lids may be washed in the dishwasher. You can also wash lids in hot, soapy water; then dry immediately to avoid water spots.

Storing cookware Properly

• Always nest your clean KitchenAid cookware carefully. The usage of pan protectors is recommended.

WARRANTY AND SERVICE.

KitchenAid cookware warranty
KitchenAid cookware Limited Lifetime Warranty valid in Europe, Middle East, Africa and Asia Pacific. Manufactured under license by The Cookware Company Ltd., Hong Kong. Limited Warranty provided by manufacturer. This warranty is in addition to your rights under the Australian Consumer Law (if your product was purchased in Australia).

Damage upon receipt:
If the product is found to be defective upon receipt and examination, Manufacturer will provide product or part replacement with an identical or similar item. This warranty is limited to the original consumer upon presentation of a dated proof of purchase, and coverage is not transferrable.

What is not covered by this warranty:

1. Damage from ordinary wear and tear such as scratches, dents, stains or discoloration to all surfaces including non-stick coatings or other damage that does not impair the function of the cookware.
2. Damage due to improper handling, overheating, accident, abuse, misuse, fire, flood, theft, acts of God, neglect, corrosion, modification, exposure to extreme temperatures or failure to follow the manufacturer’s use and care instructions.
3. Damage or breakage of pans or lids due to dropping or impact.
4. Shipping, freight or insurance fees to deliver replacement parts or return defective products to an Authorized Customer Service Center.
5. Use of this product in commercial applications.
6. Minor imperfections or blemishes due to variations in paint, enamel, metals, plastic, silicone, ceramic or glass.
7. Replacement product or parts when used outside Europe, Middle East, Africa and Asia Pacific. Manufacturer will not pay for: the cost of repair or replacement under the excluded circumstances shall be borne by the customer. Service must be provided by an Authorized Customer Service Center.
8. Surfaces damage due to chemical interaction or cleaning agents including but not limited to scouring pads, abrasive cleaners or automatic dishwashers.
9. Replacement of cookware sets, only the defective part or item will be replaced. The cost of repair or replacement under the excluded circumstances.

In this instance all costs shall be borne by the customer. The benefits given to you by our warranty are in addition to other rights and remedies under law in relation to the product. In Australia our Product(s) come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Product(s) repaired or replaced if the Product(s) fail to be of acceptable quality and the failure does not amount to a major failure.

MANUFACTURER DOES NOT ASSUME ANY RESPONSIBILITY FOR INDIRECT DAMAGES.

Customer Service
For questions and support visit international.kitchenaid.com. From the main page, select your country and find the service / support / contact us section of the local KitchenAid website.

DEVIATION FOR AUSTRALIA.
Warranty
We warrant that the product will be free from defects in materials and workmanship for a period of 3 years from purchase when used for normal domestic use and in accordance with our use and care instructions. The warranty is only valid if the product is used in accordance with the instructions and for the intended use. This warranty is in addition to your rights under the Australian Consumer Law (if your product was purchased in Australia).

We will replace or repair, (at our discretion) a product which is the subject of a valid warranty claim free of charge. A product presented for repair may be replaced by a refurbished product of the same type rather than being repaired. Refurbished parts may be used to repair the product. To make a claim under our warranty, you must have the original proof of purchase documentation for the product and present it when requested.

If you believe the product is defective and wish to make a claim under our warranty, email us at support@kitchenaidtools.com attaching proof of your purchase, a photo of the defect and contact details. By all means call us on the telephone number below and ask for customer service if you have any queries you would like to discuss before making a warranty claim. Our replacement or repair warranty only applies where a defect arises because of faulty material or workmanship during the warranty period. Your warranty does not cover misuse or negligent handling, accidental damage, or normal wear and tear.

The benefits given to you by our warranty are in addition to other rights and remedies under law in relation to the product. In Australia our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Supplier Information
The Cookware Company Ltd., Hong Kong Address: Room 02-04, 20/F, Tower 1, Enterprise Square Five, 38 Wang Chiu Road, Kowloon Bay, Hong Kong Australia Customer Service no.: 1 800-918-480

© 2022. All rights reserved. KITCHENAID and the design of the stand mixer are trademarks in the U.S. and elsewhere. Manufactured under license by The Cookware Company Ltd., Hong Kong. Limited warranty provided by the manufacturer.

References

• International | Kitchenid | KitchenAid

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