Sunco HB UFO LED UFO High Bay User Manual

Sunco HB UFO LED UFO High Bay

LED UFO High Bay

Specifications

• SKU: HB_UFO
• Email: support@sunco.com
• Phone: 844-334-9938
• Manufacture r: Sunco

What’s in the Box?
1 x UFO High Bay Light

Before You Start
Safety Information
To reduce the risk of fire, electric shock, or physical injury:

• Follow all instructions carefully prior to installation.
• Turn off the circuit breaker before installation.
• If you are unfamiliar with electrical wiring connections, consult a qualified electrician.
• Keep away from children and pets.
• For more safety information, please visit the manufacturer’s website.
• This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
  • This device may not cause harmful interference.
  • This device must accept any interference that may cause undesired operation.
• WARNING: Cancer & Reproductive Harm- www.P65Warnings.ca.gov

Quickstart Guide

• Step 1: Securely install a hook or adequate support on the ceiling.

• Step 2: Screw-in the set screw and tighten it firmly.

• Step 3: Hang the fixture onto the ceiling hook or chain.

• Step 4: Connect the supply wires to the light wires using the included wire nuts.
  Note: For dimming feature, connect a compatible device and cap wires if not using a dimmer.

• Step 5: Turn on the circuit breaker and test the light.

Installation Guide (Hook Mount with Lifting Ring)
Step 1:

1. Turn off the circuit breaker before installation.
2. Drill a pilot hole.
3. Securely install a hook or adequate support in the ceiling.
   Note: If using a chain, cut it to the correct size to suspend the fixture (chain and ceiling hook not included).

Step 2:

1. Thread the provided lifting ring into the fixture.
2. Screw-in the set screw and tighten it firmly.
3. Hang the fixture and secure it with a safety cable to prevent falling. Loop one end attaches to the hanging hook, and clip the other end secures to the pre-cut hole.

Step 3:

1. Connect the supply wires to the light wires with the included wire nuts. Black to Black (Live), White to White (Neutral), Green to Green (Ground).
2. Note: Connect a compatible device for the dimming feature; cap wires if not using a dimmer.

Step 4:

1. Turn on the circuit breaker and test the light.

Installation Guide (NPT Pipe Mount)
Step 1:

1. Turn off the circuit breaker before installation.
2. Unscrew nuts on NPT.
3. Screw the mounting bracket (not included) onto the fixture. Insert NPT into corresponding bracket holes.

Step 2:

1. After connecting NPT and the bracket, either re-screw and tighten nuts (from NPT) to secure or screw the pipe into the drive hole of the light fixture.
2. Connect the High Bay and supply wires using the included wire nuts: Black to Black (Live), White to White (Neutral), Green to Green (Ground).
3. Note: Connect a compatible device for the dimming feature; cap wires if not using a dimmer.

Step 3:

1. Modify the fixture position by adjusting the bracket screws.
2. Turn on the circuit breaker and test the light.

Installation Guide (Ceiling Mount)
Step 1:

1. Turn off the circuit breaker before installation.
2. Use a marker to label the location of fixture placement.
3. Drill holes into the ceiling. Hammer expansion anchors into prepared holes.

Step 2:

1. Align the bracket and fixture holes with the expansion anchors.
2. When the holes are aligned, push the fixture up and slide to adjust.
3. Tighten the fixture nuts.

Step 3:

1. Connect the High Bay and supply wires using the included wire
   nuts: Black to Black (Live), White to White (Neutral), Green to Green (Ground).

FAQ

1. Q: Can I use a dimmer switch with this LED UFO High Bay?
   A: Yes, you can use a compatible dimmer switch for the dimming feature. Make sure to connect the wires properly and cap them if not using a dimmer.

2. Q: Do I need professional help for installation?
   A: If you are unfamiliar with electrical wiring connections or unsure about the installation process, it is recommended to consult a qualified electrician.

3. Q: What should I do if the light does not turn on?
   A: Check the circuit breaker, ensure the supply wires are properly connected, and test the fixture with a different power source. If the issue persists, contact customer support for further assistance.

Whats in the Box?

• UFO High Bay

Get Your Gear

• Mounting Bracket (If needed)

Safety Information

To reduce the risk of fire, electric shock, or physical injury:

• Turn off circuit breaker before installing this fixture.
• Suitable for use in wet environments at temperatures ranging from -22° to 122° .
• Not intended for use with emergency fixtures.
• Not compatible with photo controls.
• Not compatible with occupancy sensors.
• Not compatible with third party sensors.
• Not compatible with all dimmers. For more dimming information, please visit www.sunco.com.

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.

   • Not compatible with timing devices.
   • All electrical connections must be in accordance with local and National Electric Code (N.E.C.) standards.
   • Please review installation manual carefully before proceeding. Consult a qualified electrician if you are unfamiliar with proper electrical wiring connections.
     WARNING:
     Cancer & Reproductive Harm- www.P65Warnings.ca.gov

2. This device must accept any interference that may cause undesired operation. Please review all instructions carefully prior to installation.

Quick start Guide

1. Securely install hook or adequate support.
2. Screw-in set screw and tighten firmly.
3. Hang fixture onto ceiling hook or chain.
4. Connect supply wires to light wires.

Installation Guide (Hook Mount with Lifting Ring)

STEP 1

•  Turn off circuit breaker before installation. Drill a pilot hole.
•  Securely install hook or adequate support in ceiling.
  Note: If using a chain, cut to correct size to suspend fixture (chain and ceiling hook not included).

STEP 2

• Thread provided lifting ring into fixture. Screw-in set screw and tighten firmly.
• Hang fixture, secure with safety cable to prevent falling. Loop end attaches to hanging hook, clip end secures to pre-cut hole.

STEP 3

• Connect supply wires to light wires with included wire nuts.  Black to Black (Live): White to White (Neutral): Green to Green (Ground).
  Note: Connect compatible device for dimming feature; cap wires if not using dimmer.

• Turn on circuit breaker and test light.

Installation Guide (⅜ NPT Pipe Mount )

STEP 1

• Turn off circuit breaker before installing.
• Unscrew nuts on ⅜ NPT.
• Screw mounting bracket (not included) onto fixture. Insert NPT into corresponding bracket holes.

STEP 2

• After connecting NPT and bracket, either: Re-screw and tighten nuts (from NPT) to secure or screw pipe into drive hole of light fixture.
• Connect High Bay and supply wires using included wire nuts: Black to Black (Live): White to White (Neutral): Green to Green (Ground).
  Note: Connect compatible device for dimming feature; cap wires if not using dimmer.

STEP 3

• Modify fixture position by adjusting bracket screws.
• Turn on circuit breaker and test light.

Installation Guide (Ceiling Mount)

STEP 1

• Turn off circuit breaker before installation.
• Use marker to label location of fixture placement.
• Drill holes into ceiling. Hammer expansion anchors into prepared holes.

STEP 2

• Align bracket and fixture holes with expansion anchors.
• When holes are aligned, push fixture up. Slide to adjust.
• Tighten fixture nuts.

STEP 3

• Connect High Bay and supply wires using included wire nuts: Black to Black (Live): White to White (Neutral): Green to Green (Ground).
  Note: Connect compatible device for dimming feature; cap wires if not using dimmer.

• Modify fixture position by adjusting bracket screws. Turn on circuit breaker and test light.

Product Details

Recommended Dimmers

Specifications

• Voltage
  • 120-277V
• Wattage
  • 150/200/240W
• Frequency
  • 50/60 Hz
• Beam Angle
  • 90°
• Weight
  • 3.96/5/5.6 lbs
• Housing Material
  • Aluminium
• Dimmable
  • 0-10V
• Average Lifetime
  • 50,000 hrs.
• Lumens
  • 21K/29K/34K
• Moisture Rating
  • IP65
• CRI
  • 80+
• Usage
  • Indoor
• Power Factor
  • 90
• Warranty
  • 7 Years

Common Troubleshooting

• Feeling in the dark about an issue with your product? No worries! Our troubleshooting section is here to shed some light and provide you with easy-to-follow solutions for any problem.
• If you still need some assistance, please feel free to contact us with any questions. Our team of lighting experts are happy to help brighten your day.
• Installation
  • Light isn’t turning on.
• Double check if fixture is properly connected and circuit breaker hasn’t been tripped.
  • Light unexpectedly fails.
  • For further assistance, reach out to customer support.
• Dimming
  • Light not dimming to lowest setting.
  • Ensure minimum dimmer load requirement is met.
  • Light not dimming smoothly.
  • Verify dimmer compatibility with fixture.
  • Light not compatible with dimmer switch.
  • Check light-dimmer compatibility. Consider purchasing compatible switch if necessary.
• Flickering
  • Light is flickering when turning on.
  • Check that fixture wiring connections are secure.
  • Light flickering with other lights on the same circuit.
  • Check that the lights on the same circuit are not overloading the circuit.
  • Light flickering when turned on.
  • Verify fixture compatibility and that it is grounded.
  • Light flickering when dimmed.
  • Verify dimmer switch compatibility.
• Buzzing
  • Fixture buzzing with power outages.
  • Verify light is connected to surge protector securely.
  • Fixture buzzing with appliances or electronic devices.
  • Look for nearby interferences that can cause buzzing. Such as televisions, radios, computers, etc.

Light Distribution Angle

• Lighting distribution angle refers to the spread of light emitted from a light source. It is an important factor to consider when selecting a fixture or bulb, as it affects the way it will illuminate an area. There are two main types of lighting distribution angles:

• A symmetric lighting distribution emits light evenly in all directions, creating a cone-shaped pattern that provides a pool of light. This type of lighting is ideal for general lighting and illuminating large areas. Common applications for symmetric lighting include general area illumination, security lighting, and perimeter
  lighting. Symmetric lighting is also used to a certain degree in up-lighting.

• An asymmetric lighting distribution angle, also known as beam angle, creates a pattern that focuses light in a specific direction. This type of lighting is ideal for task lighting as it reduces glare and light spill in other areas. Common applications include task lighting in spaces such as landscape settings, retail stores, museums, and much more.

• It is important to note that the lighting distribution angle can also be affected by other factors such as the reflector design of the light source, the type of lens used, and the distance between the light source and the surface being illuminated.

Warranty Policy

• This product is covered by our industry leading 7 year warranty.
• It gets even better – scan the QR code for 2 extra years of protection!

30 Day Return Policy

• At Sunco, we value our customers and stand by the quality and performance of our products.
• If you are not completely satisfied with your purchase, we accept returns within 30 days of your purchase date.

Customer Service

• Our Los Angeles team of lighting experts is here to assist you with all your needs! Contact us at:
  • Email: support@sunco.com
  • Call or Text: 844-334-9938

References

• P65Warnings.ca.gov

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