KitchenAid 5KSM3311X Stand Mixer User Manual

: June 15, 2024
: KitchenAid

Table of Contents

KitchenAid 5KSM3311X Stand Mixer
Product Usage Instructions
PRODUCT SAFETY
SPEED CONTROL GUIDE
PRODUCT ASSEMBLY
PRODUCT USAGE
CARE AND CLEANING
TROUBLESHOOTING GUIDE
FAQ’s
References
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KitchenAid 5KSM3311X Stand Mixer

Specifications

Voltage : 220 – 240 V
Frequency : 50 – 60 Hz
Wattage : 250 W

Product Parts and Features
The Stand Mixer 5KSM3311X comes with the following parts and features:

Motor Head (locking lever not shown)
Attachment Knob
Attachment Hub
Motor Head
Speed Control Lever
Beater Height Adjustment Screw (not shown)
Bowl Clamping Plate
Bowl
Beater Shaft
Pouring Shield* (Accessory sold separately)
Flat Beater
Flex Edge Beater* (Accessory sold separately)
Wire Whip
Dough Hook

Product Safety
When using the Stand Mixer, it is important to follow these safety precautions:

Read all instructions carefully to avoid personal injury.
This appliance should not be used by children. Keep it out of their reach.
Do not operate the appliance with a damaged cord or plug.
If the supply cord is damaged, it must be replaced by the manufacturer or qualified persons.
Use only recommended accessories or attachments to avoid fire, electric shock, or injury.
Avoid using the Stand Mixer outdoors.
Do not let the cord hang over the edge of a table or counter.
Remove the beaters, wire whip, or dough hook before washing.
Do not leave the Stand Mixer unattended while it is operating.
Refer to the Care and Cleaning section for instructions on cleaning the surfaces in contact with food.

Electrical Requirements
To ensure safety and proper functioning, follow these electrical requirements:

Plug the Stand Mixer into an earthed outlet.
Do not remove the earth prong or use an adapter or extension cord.
The voltage should be 220 – 240 V and the frequency should be 50 – 60 Hz.
The wattage of the Stand Mixer is 250 W.
Do not use an extension cord. If the power supply cord is too short, have a qualified electrician or service technician install an outlet near the appliance.

Product Usage Instructions

Step 1: Assembly

Place the Stand Mixer on a stable and flat surface.
Insert the attachment hub into the motor head until it clicks into place.
Select the desired attachment (e.g., flat beater, wire whip, dough hook) and insert it into the attachment hub.
Tighten the attachment knob to secure the attachment in place.

Step 2: Mixing Bowl

Place the bowl clamping plate on the motor head.
Position the bowl on the bowl clamping plate and rotate it clockwise until it locks into place.
Ensure that the bowl is securely attached before proceeding.

Step 3: Speed Control

Turn the speed control lever to the desired speed setting. The Stand Mixer offers multiple speed options for different mixing tasks.

Step 4: Mixing

Add the ingredients to the mixing bowl.
Lower the attachment into the bowl and start the Stand Mixer.
Monitor the mixing process and adjust the speed as needed.

Step 5: Cleaning

Before cleaning, always unplug the Stand Mixer and remove any attachments.
Wipe the motor head and surfaces with a damp cloth.
Wash the bowl and attachments with warm soapy water or follow the instructions in the Care and Cleaning section.
Allow all parts to dry completely before storing.

PRODUCT SAFETY

Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.” These words mean:

DANGER
You can be killed or seriously injured if you don’t immediately follow instructions.

WARNING
You can be killed or seriously injured if you don’t follow instructions. All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety precautions should always be followed, including the following:

Read all instructions. Misuse of appliance may result in personal injury.
European Union only: This appliance shall not be used by children. Keep the appliance and its cord out of reach of children.
European Union only: Appliances can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance.
To protect against risk of electrical shock, do not put Stand Mixer in water or other liquid.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.
Turn the appliance OFF (0), then unplug from the outlet when not in use, before assembling or disassembling parts, and before cleaning. To unplug, grasp the plug and pull from the outlet. Never pull from the power cord.
Avoid contacting moving parts. Keep hands, hair, and clothing, as well as spatulas and other utensils, away from beater during operation to reduce the risk of injury to persons and/or damage to the Stand Mixer.

PRODUCT SAFETY

Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions, or is dropped or damaged in any manner. Return appliance to the nearest Authorised Service Facility for examination, repair, or electrical or mechanical adjustment.
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
The use of accessories or attachments not recommended or sold by the manufacturer may cause fire, electric shock or injury.
Do not use the Stand Mixer outdoors.
Do not let the cord hang over the edge of table or counter.
Remove the beaters, wire whip, or dough hook from the Stand Mixer before washing.
Do not leave the Stand Mixer unattended while it is operating.
Refer to the “Care and Cleaning” section for instructions on cleaning the surfaces in contact with food.
This appliance is intended to be used in household and similar applications such as:
- staff kitchen areas in shops, offices or other working environments;
- farmhouses;
- by clients in hotels, motels and other residential type environments;
- bed and breakfast type environments.

SAVE THESE INSTRUCTIONS

NOTE : Refer to the “Speed Control Guide” section for maximum speed per preparation and the “Product Usage” section for the maximum amount of ingredients.

ELECTRICAL REQUIREMENTS

WARNING:
Electrical Shock Hazard Plug into an earthed outlet. Do not remove earth prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock.

Voltage : 220 – 240 V
Frequency : 50 – 60 Hz
Wattage : 250 W

NOTE : The power rating for your Stand Mixer is printed on the serial plate. Do not use an extension cord. If the power supply cord is too short, have a qualified electrician or service technician install an outlet near the appliance. The maximum rating is based on the attachment that draws the greatest load (power). Other recommended attachments may draw significantly less power.

ELECTRICAL EQUIPMENT WASTE DISPOSAL

Disposal of packing material
The packing material is recyclable and is marked with the recycle symbol . The various parts of the packing must therefore be disposed of responsibly and in full compliance with local authority regulations governing waste disposal.

Scrapping the product

This appliance is marked in compliance with European Directive 2012/19/EU, Waste Electrical and Electronic Equipment (WEEE).
By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product.
The symbol on the product or on the accompanying documentation indicates that it should not be treated as domestic waste but must be taken to an appropriate collection centre for the recycling of electrical and electronic equipment.
For more detailed information about the treatment, recovery and recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

DECLARATION OF CONFORMITY
This appliance has been designed, constructed and distributed in compliance with the safety requirements of EC Directives: 2014/35/EU, 2014/30/EU, 2009/125/EC and 2011/65/EU (RoHS Directive).

SPEED CONTROL GUIDE

All speeds have the Soft Start feature, which automatically starts the Stand Mixer at a lower speed to help avoid ingredient splash-out and “flour puff” at start-up, then quickly increases to the selected speed for optimal performance.

Speed	Accessories	Action	Description
1/2	****

Flat Beater

Flex Edge Beater*

| ****

Stir

| For slow stirring, combining, mashing, starting all mixing procedures. Use to add flour and dry ingredients to batter and to add liquids to dry ingredients. Do not use Speed 1 to mix or knead yeast doughs.

1

2

| ****

Flat Beater Dough Hook

| ****

Slow mixing

| For slow mixing, mashing, faster stirring. Use to mix and knead yeast doughs, heavy batters and candies, start mashing potatoes or other vegetables, cut shortening into flour, or mix thin or splashy batters.

4

| ****

Flex Edge Beater*

Wire Whip

| ****

Mixing, beating

| For mixing semi-heavy batters, such as cookies. Use to cream sugar and shortening and to add sugar to egg whites for meringues. Medium speed for cake mixes. Use with attachments: Food Grinder, Fresh Prep Slicer/Shredder and Fruit/ Vegetable Strainer.

6

| ****

Flat Beater Wire Whip

| ****

Beating, creaming

| For medium fast beating (creaming) or whipping. Use to finish mixing cake, doughnut, and other batters. High speed for cake mixes. Use with Citrus Juicer attachment.
8| Wire Whip| Fast beating, whipping| For whipping cream, egg whites, and boiled frostings.

10

| ****

Wire Whip

| ****

Fast whipping

| For whipping small amounts of cream and egg whites. Use with Pasta Maker and Grain Mill attachments.

NOTE : The speed control can be set to obtain speeds 1, 3, 5, 7, and 9 if a finer adjustment is required. Do not exceed Speed 2 when preparing yeast doughs as this may cause damage to the Stand Mixer.
NOTE : Refer to “Product Usage” section for maximum advised quantities per Food Type.

GETTING STARTED

CHOOSING THE RIGHT ACCESSORY

Accessories	Use to mix	Suggested items
Flat Beater Flex Edge Beater*	Normal to heavy mixtures	Cakes, creamed

frostings, candies, cookies, biscuits, pie pastry, meatloaf, mashed potatoes.

Wire Whip

| Mixtures that need air incorporated| Eggs, egg whites, heavy cream, boiled frostings, sponge cakes, mayonnaise, some candies.

Dough Hook

| Mixing and kneading yeast doughs|

Breads, rolls, pizza dough, buns, coffee cakes.

*Accessory sold separately.

PRODUCT ASSEMBLY

Unplug and turn the Stand Mixer to “0”.
Unlock and lift the Motor Head. Then, lock* the head to keep it lifted.
Place the Bowl on the Clamping Plate and twist to lock in place.
Slide and rotate the accessory aligning over the pin on the shaft.
Unlock the Motor Head and move it down. Then, lock the head to keep it down. Before mixing, test lock by attempting to raise the Motor Head.

*Locking option is available on selected models.

( OPTIONAL ) To Adjust the Beater to Bowl Clearance: Tilt and lock* the motor head back. Turn the screw slightly counterclockwise (left) to raise the beater, or clockwise (right) to lower it.

NOTE : If you over-adjust the screw, the bowl lock lever may not lock into place.

( OPTIONAL ) Place the Pouring Shield: Slide the Pouring Shield from front of the Stand Mixer over the Bowl. The bottom rim of the Pouring Shield** fits inside of the Bowl.

PRODUCT USAGE

Electrical Shock Hazard
Plug into an earthed outlet.
Do not remove the earth prong.
Do not use an adapter.
Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

Plug it into an earthed outlet. Start with a lower speed to avoid splashing and increase it gradually. Refer to the “Speed Control Guide”.
Injury Hazard Unplug the mixer before touching the beaters. Failure to do so can result in broken bones, cuts, or bruises.
Do not scrape the Bowl while operating. Scraping the Bowl once or twice during mixing is usually sufficient. ( OPTIONAL ): Pour ingredients into the Bowl through the Pouring Chute**.

Capacity Chart

Food Type| All Flour| Egg Whites| Potatoes

(For mashed Potatoes)

Max Capacity| 680g| 8 Eggs| 2kg

DISASSEMBLING THE PRODUCT

Turn the Stand Mixer “0” and unplug. Unlock and lift the Motor Head. Then, lock* the head to keep it lifted. ( OPTIONAL ): Lift the front of the Pouring Shield* clear of the rim of the Bowl. Pull away from the Stand Mixer.
A locking option is available on selected models.
**Accessory sold separately.
Press the accessory upward, turn it, and pull it away from the Beater Shaft.
Twist to unlock the Bowl from the Clamping Plate.

OPTIONAL ATTACHMENTS
KitchenAid offers a wide range of optional attachments such as the Spiralizer, Pasta Cutters, or Food Grinder that may be attached to the Stand Mixer attachment power hub as shown here.

Turn the Stand Mixer to “0” and unplug.
Remove the Attachment Hub cover.
Insert attachment into Attachment Hub, making certain that the attachment power shaft fits into the square Attachment Hub socket.
Tighten the Attachment Knob by turning it clockwise until the attachment is secured to the Stand Mixer.

CARE AND CLEANING

IMPORTANT : Do not immerse the Stand Mixer body in water or other liquids.

Turn the Stand Mixer to “0” and unplug.
Dishwasher-safe parts, top rack only: Stainless Steel Bowl, Bowl Lid, Flat Beater, Dough Hook and Flex Edge Beater*.
Wipe the Stand Mixer body with a soft, damp cloth.
Clean the Wire Whip and Pouring Shield* thoroughly with hand wash only.

TROUBLESHOOTING GUIDE

WARNING

Electrical Shock Hazard
Plug into an earthed outlet.
Do not remove an earth prong.
Do not use an adapter.
Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

Problem	Solution
If Stand Mixer warms up during use:	Under heavy loads with extended mixing

time periods, you may not be able to comfortably touch the top of the unit. This is normal.
If the Flat Beater hits the Bowl:| Stop the Stand Mixer. See the “Product Assembly” section and adjust the Beater to Bowl Clearance.
The Speed Control Lever does not move smoothly or easily:| To move the Speed Control Lever with ease, lift slightly up as you move it across the settings in either direction.

If your Stand Mixer should fail to operate, please check the following:

| Is the Stand Mixer plugged in?
Is the fuse in the circuit to the Stand Mixer in working order? If you have a circuit breaker box, be sure the circuit is closed.
Turn off (0) the Stand Mixer for 10-15 seconds, then turn it back on. If the Stand Mixer still does not start, allow it to cool for 30 minutes before turning it back on.
If the problem cannot be corrected:| See the “Terms of KitchenAid Guarantee (“Guarantee”)” section. Do not return the Stand Mixer to the retailer; retailers do not provide service.

©2020 All rights reserved.
KITCHENAID and the design of the Stand Mixer are trademarks in the U.S. and elsewhere.

FAQ’s

Can I use the Stand Mixer outdoors?

No, it is not recommended to use the Stand Mixer outdoors.

Can I leave the Stand Mixer unattended while it is operating?

No, it is important to always monitor the Stand Mixer while it is in operation.

What should I do if the cord or plug is damaged?

If the cord or plug is damaged, stop using the Stand Mixer and contact the nearest Authorized Service Facility for examination, repair, or replacement.