PULLMAN PV500 Backpack Vacuum Cleaner Instruction Manual

June 14, 2024
PULLMAN

PULLMAN PV500 Backpack Vacuum Cleaner

Product Information

Specifications

  • Product Name: PV500 Backpack Vacuum Cleaner
  • Motor Power: 1200W
  • Ideal for: Offices, Schools, Restaurants, Gymnasiums

Product Usage Instructions

Important Safety Precautions

  1. Always switch off the cleaner and unplug it from the power supply before cleaning or when not in use.
  2. The cleaner should only be connected to an AC power supply with the voltage specified on the rating label.
  3. Never operate the vacuum cleaner without filters.

IMPORTANT
Always switch off the cleaner and remove the plug from the electricity power supply before cleaning your appliance, when not in use. The cleaner must only be connected to an AC power supply at the voltage shown on the rating label. This cleaner should only be used for its intended purpose as described in this instruction manual.
Never operate the vacuum cleaner without filters.

Safety Precautions and Warnings

WHEN USING YOUR VACUUM CLEANER, BASIC PRECAUTIONS SHOULD ALWAYS BE OBSERVED, INCLUDING THE FOLLOWING;

  1. This appliance is not intended for use by individuals with reduced physical, sensory, or mental capabilities unless supervised by a responsible person.

  2. Children should be supervised to ensure they do not play with the appliance.

  3. Avoid immersing the top cover, power cord, or power plug into water or other liquids to prevent electrical shock.

  4. Do not use the vacuum cleaner outdoors to prevent electric shock.

  5. Check the power cord and plug for any damage before use. If damaged, it must be replaced by the manufacturer or qualified personnel.

  6. Always unplug the vacuum cleaner by grasping the plug, not the power cord. Use Australian and New Zealand electrical safety approved extension cords if needed.

  7. Avoid pulling or carrying the appliance by the power cable. Do not use the power cable as a handle or pull it around sharp edges or corners.

  8. Ensure the appliance is switched off before unplugging it.

  9. Do not handle or operate the appliance with wet hands. Follow electrical safety precautions at all times.

  10. Exercise extreme caution when using the appliance on stairs.

  11. Do not attempt to change attachments while the appliance is plugged in. Switch off and unplug it before changing accessories. Use only manufacturer’s recommended accessories.

  12. Avoid operating the vacuum cleaner near heaters, radiators, or other hot surfaces.

  13. Do not use the appliance to pick up flammable items or combustible liquids. Avoid using it in areas where such substances may be present.

  14. Do not use the appliance to pick up toxic materials such as chlorine bleach or ammonia.

  15. Ensure the appliance is disconnected from the power supply before connecting the hose to the unit.

  16. Before vacuuming, remove any large or sharp objects from the floor or cleaning surface to prevent damage to the filter.

  17. If the air inlet, floor head, or telescopic tube is blocked, switch off the cleaner immediately and unplug it. Clear the blockage before attempting to start the vacuum cleaner again.

  18. Do not leave the appliance unattended when it is connected to a power supply.

  19. To prevent electrical shock, do not immerse the top cover of the appliance, power cord or power plug into water or other liquids.

  20. To prevent electric shock, do not use the vacuum cleaner outdoors.
    Always check the power cord before use, the power cord and the plug should be in a good condition and must not be damaged. If the power supply cord is damaged or defective, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

  21. Do not unplug by pulling on the power cord. To unplug, grasp the plug not the power cord. Use only Australian and New Zealand electrical safety approved extension cords.

  22. Do not pull or carry the appliance by the power cable, use the power cable as a handle or pull the power cable around sharp edges or corners.

  23. Before carrying out any maintenance service or cleaning the filters, always switch off the vacuum cleaner and disconnect the plug from power supply.

  24. Keep ends of the hose, telescopic tube and other openings away from your face and body.

  25. Do not use the vacuum cleaner if it is damaged or breaks down. Check the electrical regularly for defects. If connection cables, electrical hoses, electrical contacts and electrical tubes are damaged, have them replaced immediately.

  26. Never clean any of the electrical parts, especially the electrical connections with water or liquid cleaners.

  27. Never attempt to make any modifications electrically to the vacuum cleaner.

  28. Always store the appliance indoors in a cool and dry place.

  29. For indoors use only.

  30. Damage caused by improper use or by not observing the instructions in this manual will void warranty.

BEFORE YOU BEGIN

  1. Do not operate the vacuum cleaner too close to heaters, radiators,cigarette butts etc.
  2. Before you insert the plug into the Mains power supply, make sure your hand is dry.
  3. Before you start using the Backpack, please remove large or sharp objects from the floor in order to prevent the paper filter being damaged.
  4. When you remove the plug from the Mains power supply, please do this at the plug itself and not by the electrical cable.
  5. Do not use Backpack to pick up water or liquids.

THIS MACHINE IS EQUIPPED WITH A CORD AND PLUG. IN THE EVENT THAT EITHER OF THESE PARTS GET DAMAGED, IT MUST BE REPAIRED BY A QUALIFIED TECHNICIAN.

KNOW YOUR PRODUCT

  1. 32mm Flexible Hose
  2. Dust Bin Lid Latch
  3. 2 x 32mm Chrome Rods
  4. Gulper Floor Tool
  5. Exhaust Filter Grille
  6. Hose Inlet
  7. Cord Hook
  8. On/Off Switch
  9. Cable Holder
  10. Tools Belt
  11. Brush Brush
  12. Crevice Tool
  13. Dust Bag
  14. Cloth Filter Bag
  15. Pre-Motor Sponge Filter
  16. Exhaust Filter

Technical Information

  • Model: PV500
    220-240V~ 50Hz

  • Max Power: 1100W

  • Motor: 1200W

  • Tank Size: 4L

  • Hose: 1.5M Flexible Hose

  • Cord Length: 15M

  • Net Weight: 5.6KG

  • Noise Level: 74dBA

PULLMAN -PV500 -Backpack -Vacuum -Cleaner -fig \(2\)

ASSEMBLY

Assembling the Hose and Floor Tools
ALWAYS SWITCH OFF YOUR BACKPACK AND REMOVE THE PLUG FROM THE MAINS POWER SUPPLY BEFORE CLEANING YOUR APPLIANCE, ASSEMBLING, WHEN NOT IN USE OR ATTEMPTING ANY MAINTENANCE TASK.

CONNECTING THE HOSE

  1. To fit the hose, insert into the hose inlet at the top of the Backpack. Turn the hose end until it locks into place.
  2. To remove the hose, twist the hose end until it loosens.

FITTING THE 2-PIECE ROD AND FLOOR TOOL

  1. Connect the 2-piece rod together.

  2. To fit the floor tool to the rod, gently insert the rod into the top of the floor tool as shown.
    NOTE: THE GULPER FLOOR TOOL IS IDEAL FOR CLEANING ON CARPETS AND HARD FLOORS.

  3. To fit the rod to the handle, gently insert the end of the handle into the top of the rod.

CONNECTING THE CREVICE TOOL

  1. Insert the end of the rod into the crevice tool. Ensure that it is a snug fit.
    NOTE: THE CREVICE TOOL IS PERFECT FOR REMOVING DUST FROM HARD TO REACH PLACES SUCH AS FROM CORNERS AND IN BETWEEN CUSHIONS.

FITTING THE DUSTING BRUSH

  1. Insert the end of the rod into the dusting brush. Ensure that it is a snug fit.

NOTE: THE DUSTING BRUSH IS IDEAL FOR CLEANING SURFACES SUCH AS BLINDS, BOOKSHELVES AND DESKTOPS.

IMPORTANT:
Do not use your Backpack if the power cord is damaged, or there are exposed internal wires. Do not use your Backpack if the motor housing is damaged.

CAUTION:
The motor housing contains electrical connections. The motor housing is not a serviceable part. Please return the product to your nearest Godfreys store if the the motor is faulty or if the cords are damaged.

THE GULPER FLOOR TOOL IS IDEAL FOR CLEANING ON CARPETS AND HARD FLOORS.

PULLMAN -PV500 -Backpack -Vacuum -Cleaner -fig \(9\)

Crevice Tool

Eliminate dust from hard-to-reach places like radiators, crevices, corners, baseboards or between cushions with this easy-to-use tool.

Dusting Brush
Ideal for cleaning blinds, bookshelves and lampshades.

INSTRUCTIONS FOR USE

FITTING YOUR BACKPACK
Your Backpack comes with straps fastened for ease of packing. Before fitting the Backpack onto your back, first loosen the various harness straps.

  1. Ensure your arms are through the harness. Buckle the hip belt ensuring the Backpack is resting on your hip bone. Tighten by pulling the hip belt side straps.
  2. Tighten the shoulder straps by adjusting and pulling down on the ends of the two straps.
  3. Buckle the Sternum Strap across your chest and adjust as needed.

PULLMAN -PV500 -Backpack -Vacuum -Cleaner -fig \(12\)

IMPORTANT
THE UNIT IS ERGONOMICALLY CORRECT WHEN THE WEIGHT IS DISTRIBUTED OVER THE WAIST AND NOT ON THE SHOULDERS.

PULLMAN -PV500 -Backpack -Vacuum -Cleaner -fig \(13\)

OPERATING YOUR BACKPACK

  1. Fit the unit onto your back.
  2. To switch on the cleaner press the On/Off button.

USING THE ACCESSORIES HOOK

  1. In between jobs, accessories can be stored on the waist strap for convenient access by sliding the accessories into the elastic openings.

SUCTION RELIEF VALVE

  1. If the floor tool becomes difficult to move during vacuuming, adjust the Air Relief Valve to reduce the suction pressure.

MAINTENANCE

ATTENTION: DISCONNECT FROM MAINS POWER SUPPLY BEFORE DOING ANY MAINTENANCE WORK. ALWAYS OPERATE THE CLEANER WITH THE CLOTH FILTER BAG AND PAPER DUST BAG CORRECTLY INSTALLED. THIS WILL PREVENT ANY DAMAGE TO THE CLEANER AND HELP MAXIMISE CLEANING PERFORMANCE.

REPLACING THE DUST BAG

PULLMAN -PV500 -Backpack -Vacuum -Cleaner -fig \(17\)

  1. Unfasten the Dust Bin Lid Latches, as shown, to release the dust lid bin.PULLMAN -PV500 -Backpack -Vacuum -Cleaner -fig \(18\)
  2. Remove the dust bin lid to access the dust bag. PULLMAN -PV500 -Backpack -Vacuum -Cleaner -fig \(19\)
  3. To replace the dust bag, simply lift the dust bag out of the Backpack, as shown, and replace with a new dust bag.
  4. Fasten the Dust Bin Lid Latches.

CLEANING OR REPLACING THE CLOTH FILTER BAG

  1. Unfasten the Dust Bin Lid Latches, as shown, to release the dust bin lid.
  2. Remove the dust bin lid to access the cloth filter bag.
  3. To remove the cloth filter bag, simply lift the cloth filter bag out of the Backpack, as shown. Clean the cloth filter bag thoroughly to remove dirt and dust.

NOTE: FOR MAXIMUM PERFORMANCE REPLACE THE CLOTH FILTER BAG EVERY 3 MONTHS.

REPLACING THE PRE-MOTOR FILTER

  1. To access the pre-motor filter, unfasten the Filter Latches and remove the dust bin assembly.

NOTE: IT IS RECOMMENDED TO REPLACE THE PRE-MOTOR FILTER EVERY 6 MONTHS OR WHEN IT BECOMES VISIBLY DIRTY.

REPLACING THE EXHAUST FILTER

  1. Remove the Filter Grille.
  2. Replace the exhaust filter and ensure that the Filter Grille is reinstalled securely.

NOTE: IT IS RECOMMENDED TO REPLACE THE EXHAUST FILTER EVERY 6 MONTHS OR WHEN IT BECOMES VISIBLY DIRTY.

TROUBLESHOOTING

FAULT TREATMENT
The Backpack Vacuum cleaner will not turn “On”. Remove the power plug and

then reinsert into the Mains power supply. Check that the On/Off switch is in the ‘ON’ position.
The Backpack Vacuum performance is deteriorating.| Check the Backpack to ensure there are no blockages. Please clear any blockages that may be found. (Important: always first remove the plug from the Mains power supply). Check the cloth filter bag (inlet and exhaust) to see if it needs to be cleaned or replaced.
The cleaner makes an abnormal sound when switched on.| Check the Backpack to ensure there are no blockages. Please clear any blockages that may be found. (Important: always first remove the plug from the Mains power supply).
The cleaner has no suction, it turns off after a few minutes and does not turn back on.| Check for any blockage in the hose, rod, floor tool restricting the airflow. Remove blockage and allow approximately 30-60 minutes for the motor to cool down before it can be used again. (Important: always first remove the plug from the Mains power supply).

SPARE PARTS

FOR CUSTOMER SERVICE OR PRODUCT ENQUIRIES PLEASE CONTACT 1800 815 270

Part Descriptions Part Numbers
Filter Set 32201662
Dust Bags 5pk 32410220
Cloth Filter Bag 32440485
Flexible Hose 32mm 31220918
Exhaust Filter 32201663

Conditions of warranty

Your Pullman PV500 Backpack Vacuum Cleaner has a 1 Year warranty against defects and failures when the Product is used in accordance with the terms and conditions of this warranty (1 Year) and the operations manual for the Product. This Warranty is subject to the provision of the Product Specific Provisions (if any). The Terms of the Product Specific Provisions prevail over the terms of this Warranty to the extent of any inconsistency. This Warranty is provided by Electrical Home-Aids Pty Limited ABN 62 007 539 577. This Warranty commences from the original date of purchase and is not transferable. You are required to retain your original proof of purchase for any claims under this Warranty. This Warranty is valid only in the country where the cleaner is purchased. The Product must be operated in accordance with any instructions provided and used only for reasonable commercial cleaning activities.

Reasonable use includes the removal of dry dirt and dust from carpets, flooring and fabrics. The Product is designed to be used as a general commercial cleaner and should not be used for the collection of vitreous building material including particle board, construction products and similar products such as wood/fibres, cement, fillers, fibre glass etc or excessive or frequent sand. Unless otherwise expressly stated in the Product Specific Provision, the pick-up of these materials using the Product will void this Warranty. Accessories and consumables including dust bags and filters, unless defective in manufacture, are not subject to this warranty. In order to prolong the life of accessories and consumables, regular care and maintenance is recommended. The use of unapproved or non-recommended consumables will void this Warranty. Refer to the instruction manual for further information regarding the use and care of the Product. Misuse or failure to follow the instructions will void this Warranty. In the event of service or advice being needed, or if you would like to make a claim under this Warranty, please immediately stop using the Product and  contact Electrical Home-Aids Pty. Limited, Brandon  Office Park, Building 3, First Floor, 530-540 Springvale Road, Glen Waverley Victoria 3150, or on 1800 815 270 (AUS) or 0800 282 288 (NZ), Monday-Friday 9am-5pm AEST. The decision to repair or replace a Product under this Warranty is at the discretion of Electrical Home-Aids Pty. Limited depending on the circumstances and requirements of any applicable law. If Electrical Home-Aids Pty. Limited decide to repair or replace the Product, it will do so at its own cost. Any transportation costs involved in a claim under this Warranty shall be borne by the claimant. Electrical Home-Aids Pty.

Limited will not accept responsibility under this Warranty for any repair work not carried out by an authorized Service Agent, or any defect arising from or in connection with the use of non-genuine parts. If a part is no longer available or manufactured, Electrical Home-Aids Pty. Limited will replace it with a genuine functional replacement part. This Warranty does not apply to the cost of replacing any parts of the Product due to normal wear and tear, alterations, improper installation, physical abuse, misuse, or accidental damage. If proof of purchase cannot be provided at the time of a warranty claim or service, any work carried out on the Product with be at claimant’s cost. The repair of the Product under this Warranty does not extend the original period of this Warranty. If the Product is replaced under this Warranty, the replacement will be covered by this Warranty for the remainder of the original Warranty period. However, you may still have statutory rights after this time. The benefits conferred by this warranty are in addition to all other rights and remedies in respect of the product as outlined under the Competition and Consumer Act 2010 (Cth) and other State and Territory laws. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Electrical Home-Aids Pty. Ltd.
ABN 62 007 539 577
Brandon Office Park, Building 3, First Floor,
530-540 Springvale Road, Glen Waverley, Victoria 3150
Pullman is a registered trademark.
Contact Electrical Home-Aids Pty. Ltd. for your nearest authorized service centre on 1800 815 270 (AU) or 0800 282 288 (NZ).
customerservice@godfreys.com.au

Frequently Asked Questions (FAQ)

  1. Q: Can I use this vacuum cleaner outdoors?
    A: No, this vacuum cleaner should not be used outdoors to prevent electric shock.

  2. Q: Can I operate the vacuum cleaner without filters?
    A: No, it is important to always use filters when operating the vacuum cleaner to ensure proper functionality and prevent damage.

  3. Q: Can I use the vacuum cleaner to pick up flammable or toxic materials?
    A: No, the vacuum cleaner should not be used to pick up flammable items, combustible liquids, or toxic materials to ensure safety.

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