Health O meter 502KL Eye Level Digital Scale Instruction Manual

June 14, 2024
Health o meter

Model 502KL / 502KG
Eye Level Digital Scale with Digital Height Rod

502KL Eye Level Digital Scale

User Instructions E112697
UL 60601-1
CSA C22.2 No. 601.1-M90

PELSTAR®, LLC 9500 West 55th St. McCook, IL 60525-7110 USA www.homscales.com
Health o meter® Professional 502KL
Health o meter® Professional 502KG
© Pelstar, LLC 2023

Thank you for purchasing this Health o meter® Professional product. Please read this manual carefully, and keep it for easy reference or training.
Note: This scale has been factory calibrated, and does not require calibration prior to use.
Please register your scale for warranty coverage at: www.homscales.com
For User Instructions updates and revisions please go to: www.homscales.com

CAUTIONS AND WARNINGS

INTENDED USE
This Health o meter® Professional scale is intended to be used in a professional medical environment by trained medical staff. This product was designed to weigh patients who are safely positioned and standing on the platform. The intended use of the height rod is to measure patient height. Do not modify the product or use it for anything other than its intended purpose.
To prevent patient/caregiver injury or damage to your scale, please follow the instructions in this user manual very carefully.

  • Do not exceed the weight capacity specified for this scale.
  • For accurate weighing, this scale must be placed on a flat, stable surface.
  • For accurate weighing, verify before each use the proper operation according to the procedure described in this manual.
  • Do not use in the presence of flammable or explosive materials.
  • If the scale becomes damaged, it should not be operated until properly serviced.
  • Do not transport the scale with a patient or object on the scale.
  • Do not wheel or pull the scale down stairs, doing so may damage internal parts.
  • Ensure that the AC adapter and scale do not come in contact with liquids, excessive temperature, or excessive humidity.
  • Exercise caution when assembling the scale column so as to not pinch the load cell connector cable.

Patient/caregiver safety

  • This scale is designed for static weighing of patients only. No scale should be used for patient transfer.
  • Patient should wear socks or other form of lightweight foot covering during weighing event.
  • To prevent patient injury, the patient must be attended to throughout the entire weighing event.
    Caregivers should ensure that the patient is stable and provide support as needed when getting onto and off of the scale.

When operating the scale with the AC adapter:

  • Operate this scale exclusively with the AC adapter provided by Health o meter® Professional. Use of an unspecified adapter will void the warranty, and can pose a serious safety hazard.
  • For use with AC adapter models noted on the next page (not included)
  • Prior to using this scale, inspect the AC adapter cord for cracking / fraying, or for broken / bent plug prongs.
  • Prior to using this scale, ensure that the AC adapter is plugged into an outlet with the rated voltage appropriate for operation.
  • Ensure that the AC outlet is wired to a circuit breaker or other protected power source.
  • Unplug the AC adapter, and carefully store both the adapter and adapter cord before moving the scale.
  • Operating this scale at voltages and frequencies other than specified can damage the equipment and will void the warranty.

When operating the scale with batteries:

  • If the display indicates that the batteries are low, replace the batteries or switch to the AC adapter as soon as possible.
  • When replacing / inserting batteries, be sure to use all new batteries.

This equipment has been tested and found to comply with the EMC limits for the Medical Device Standards EN 60601-1-2. These limits are designed to provide reasonable protection against harmful interference in a typical medical installation. The equipment generates, uses and may radiate radio frequency energy and, if not installed and used in accordance with these instructions, may cause interference to other devices in the vicinity. There is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference with other devices, which can be determined by turning the equipment off and on, the user is encouraged to try to eliminate the interference by one or more of the following measures:

  • Reorient or relocate the receiving device.
  • Increase the separation between the equipment.
  • Plug the equipment into an outlet on a circuit different from that to which the other device(s) is connected.
  • Consult Customer Service or a field service technician for help.

In no event whatsoever shall Pelstar, LLC be liable for damages or injuries arising from or connected with the assembly, use, or misuse of its products.

SPECIFICATIONS FOR THIS SCALE

General
This eye level digital beam scale uses highly sophisticated microprocessor technology. This precision scale is designed to provide accurate, reliable and repeatable weight measurements.
In addition, each scale is designed to provide the user with features that make the weighing process simple, fast, and convenient.
On the 502KL, weight can be displayed in pounds (lb) or in kilograms (kg). On the 502KG weight is displayed in kilograms only. This scale can be powered using AC adapter (not included) or by 6 – AA batteries (included).
Scale Specifications

Capacity and Resolution| 502KL: 660 lb x 0.2 lb (300 kg x 0.1 kg)
502KG: 300 kg x 0.1 kg
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Power Requirements| Adapter Model No. UE15WCP1-090050SPA, UE160714HKKK1-P
Adapter Model No. UES06WNCP-090050SPA, UE190716HKSH2RM
Adapter Model No. / Part No. RHD1OW090050 (Not Included)
Input: 100-240VAC, 50/60Hz, 500mA
Output: 9.0V 0.5A
Or 6 AA Batteries (included)
Environmental| Operating temperatures: 50°F to 104°F (10°C to 40°C)
Storage temperatures: 30°F to 122°F (0°C to 50°C)
Maximum Humidity: 95% RH
Physical Dimensions| Scale
(Overall Dimensions)
Width: 14 1/8″ (359 mm)
Depth: 21 1/8″ (537 mm)
Height: 53 5/8″ (1362 mm)
Weight: 21 lb (9 kg)| Platform
(Standing Area)
Width: 13 3/4″ (349 mm)
Depth: 16 1/2″ (419 mm)
Height: 2 3/8″ (60 mm)

DEFINITION OF SYMBOLS

**** Attention, Consult Accompanying Documents
Type B Applied Parts
Temperature range

(10°C to 40°C / 50°F to 104°F)
| AC to DC power supply

CERTIFICATIONS / CONNECTIVITY / DISPOSAL

Certification Descriptions

| Pelstar, LLC has been officially certified as a manufacturer of Health o meter® Professional medical devices to be in compliance with stringent ISO requirements. The Pelstar, LLC quality assurance system covers the design, marketing, and distribution of specialized scales for the Healthcare Industry.
---|---
E112697
UL 60601-1
CSA C22.2 No. 601.1-M90| This product is tested to and meets the requirements of:
1. UL60601-1 First Edition: Safety for Medical Electrical Equipment
2. CSA C22.2 No. 601-1 M90: Medical Electrical Equipment

Health o meter® Professional scales are manufactured in FDA-registered factories.
Connectivity Information
To enable reliable transmission of weight, height, and Body Mass Index (BMI) data, this scale is designed to connect to a computer, monitor, or other electronic device via optional Pelstar® wireless technology. This connectivity helps minimize a source of potential medical errors caused by incorrectly copying and then recording patient data. For more information regarding how to connect the scale to other electronic devices, please contact Health o meter® Professional Scales Technical Support, available during normal business hours at 1-800-6383722.
Note: If this product was purchased as a “BT” model, refer to the Wireless Communication Set Up Instructions included with the packaging.
Scale Disposal
This Health o meter® Professional scale must be disposed of properly as electronic waste. Follow the national, regional or local regulations that apply to you for disposal of electronic waste or batteries. Do not dispose of this device in the domestic waste stream.

ASSEMBLY INSTRUCTIONS

Before Assembly
Each 502KL / 502KG eye level digital beam scale is shipped disassembled in one carton. Carefully inspect the carton for shipping damage before unpacking. If damage is found, contact your shipper or a Health o meter® Professional representative immediately at 1-800-815-6615. Claims must be filed with the shipper as soon as possible after receipt of the package. The following information details what you will find inside the main carton as you unpack the parts for assembly.
To prevent scratching any components, carefully remove each assembly from the carton and unwrap the packing materials. Set the carton aside for storage. To avoid damaging the scale parts when unpacking, do not use a box cutter, knife, scissors, or any sharp object to open the protective inner packaging.
Parts List
Carton
(1) Scale platform
(1) Pillar column (w / display assembly)
(6) AA batteries
(1) User instructions
(4) Column mounting screws (attached to pillar column)
Tools Required
Phillips head screwdriver (not included)

1. Carefully remove the contents of the carton and place each part on a flat, level, and dry
surface. Remove the 4 column mounting screws and washers from the bottom of the pillar column and set aside for assembly step 4.|
---|---
2. Remove the black wheel cover from the packaging. Read the “Attention” label then remove it from the bracket. Place the cover back onto the platform.| Health O meter 502KL Eye Level Digital Scale -
parts1
3. Obtain the pillar column and locate the cable connector inside the pillar. Place the
pillar column above the platform and cover with the display head facing the scale platform. Carefully pull the cable connector from the bottom of the pillar and plug into the RJ jack on scale platform. Once plugged in completely, lower the pillar into the cover.
Alternate Method of Plugging in the Load Cell Cable:
If having difficulty plugging the cable into the port, complete step 4 then you may also access the load cell cable via the door on the rear of the cover. Use a Phillips screwdriver to
remove the door at the back of the platform base then plug in the load cell cable and replace the door.| Health O meter 502KL Eye Level Digital Scale -
parts2
4. Keep a firm hold on the pillar column and platform and place the scale on its side. Locate the 4 column mounting screws previously removed in step 1. Ensure that washers are located between the screw heads and the scale platform screw holes. Insert the 4 screws through the bottom of scale platform screw holes and into the pillar column. Using a Phillips head screwdriver, tighten the screws to secure the pillar column to the base of the platform.|
5. On the underside of the platform, feed the wire for the power adapter port through the base and plug into the port.
Note: Ensure the wire is tucked into the slot in the base as shown.|

POWERING THE SCALE/BATTERY REPLACEMENT

Powering the Scale – Inserting Batteries

  1. With a Phillips head screwdriver remove the screw from the battery compartment cover located on the back of the display. Remove the battery cover by pressing downward on the locking tab.Health O meter 502KL Eye Level Digital Scale - parts5
  2. Replace or install 6 new AA batteries. Health o meter® Professional recommends using an alkaline or lithium battery, rated for 130°F (54°C) operation. Do not use zinc-carbon batteries.
  3. Re-attach the battery cover to the display assembly.
  4. Ensure all objects are removed from the scale’s platform, and then press the button to power the scale on. The display will show a version number, followed by dashes, then “0.0”. LB (Pounds) is the default weight measuring unit upon initial set-up/assembly. Press the UNIT button to select your desired weight mode (LB or KG). (502KL only)

Note: If “LoBat” appears on the display, it indicates that the battery power is low. It does NOT indicate a problem with the weight measurement.
Warning: If the scale will not be used for some time, remove the batteries to avoid a safety hazard. Disposal of batteries must be performed in accordance with the prevailing national, regional or local regulations that apply to you.
Optional AC Adapter

  1. Connect the AC adapter (not included) into the adapter jack on the scale platform C.
    Warning: To avoid a safety hazard, use only a Health o meter® Professional AC adapter.Health O meter 502KL Eye Level Digital Scale -
parts6

  2. Plug the scale’s AC adapter into the power source.

  3. When the AC adapter is disconnected from the scale, the scale will switch to battery power if batteries are installed.

Caution: Always plug the AC adapter into the scale first, then into the power source/wall outlet.
Power Source Icons
AC Icon: The AC icon will display when the scale is being powered by the AC adapter.
Battery Icon:

  1. The battery icon will display when the scale is being powered by batteries.

  2. The battery icon indicates the level of battery power remaining.
    When all three segments are full, this indicates full battery power.

  3. If the battery icon is empty, replace the batteries. If the batteries are completely depleted the display will flash “LoBat” and the scale will power off.

SET UP INSTRUCTIONS

To enter the Options mode, push and hold the ENTER button while pressing and releasing the button. Health O meter 502KL Eye Level Digital Scale -
parts7Auto Off Function
When powering the scale via the AC adapter, the display can be set to power off after a period of inactivity. The Auto Off default setting is “disabled”. Follow this procedure to enable or disable the Auto Off function. Note: When powering the scale via batteries, the Auto Off function is automatically enabled.
Enable / Disable Auto Off

  1. While the scale is powered off, press and hold the ENTER button then press and release the button. Hold the ENTER button until “AOF=d” or “AOF=E” appears on the display, then release. Press the ENTER button again to change the setting.
    AOF=d Disables the Auto Off function
    AOF=E Enables the Auto Off function

  2. Press CLEAR/REWEIGH to save your selection and exit the Options mode.

  3. The scale will restart. The display will show “UEr”, followed by a version number, and then dashes. When the display shows “0.0” the scale is ready to use.

Setting Auto Off Time
When powering the scale via batteries or if Auto Off is Enabled for the AC adapter, the period of inactivity before the scale powers off can be set to a specific amount of time. The default setting for Auto Off time is 2 minutes. Follow this procedure to set the number of minutes of inactivity before power off.

  1. While the scale is powered off, press and hold the ENTER button then press and release the button. Hold the ENTER button until “AOF=d” or “AOF=E” appears on the display, then release. Use the ▲ or ▼ buttons to advance the display screen until “AFt” appears.
    Press the ENTER button to change the Auto Off time.
    AFt = 1 Scale will power off after 1 minute of inactivity
    AFt = 2 Scale will power off after 2 minutes of inactivity
    AFt = 3 Scale will power off after 3 minutes of inactivity

  2. Choose the setting you prefer and press CLEAR/REWEIGH to save your selection and exit the Options mode.

  3. The scale will restart. The display will show “UEr”, followed by a version number, and then dashes. When the display shows “0.0” the scale is ready to use.

Setting Sound Options
The display can be set to stay silent or beep while operating the scale. The default setting for Sound is “enabled”. Follow this procedure to enable or disable sound.

  1. While the scale is powered off, press and hold the ENTER button then press and release the button. Hold the ENTER button until “AOF=d” or “AOF=E” appears on the display, then release. Use the ▲ or ▼ buttons to advance the display screen until “Snd” appears.
    Press the ENTER button to change the setting.
    Snd = E Enables sound so the scale beeps when keys are pressed.
    Snd = d Disables sound so the scale stays silent when keys are pressed.

  2. Choose the setting you prefer and press CLEAR/REWEIGH to save your selection and exit the options mode.

  3. The scale will restart. The display will show “UEr”, followed by a version number, and then dashes. When the display shows “0.0” the scale is ready to use.

Locking Unit of Measure (LB or KG)
(502KL only, this feature is not available on 502KG)
The weight measuring unit (pounds / LB or kilograms / KG) can be locked to display weight only in the selected unit of measure. The unit of measure lock default setting is “unlocked”. Follow this procedure to lock the UNIT button.
Note: If Everlock® is engaged, this feature will not appear in the Options mode.

  1. While the scale is powered off, press and hold the ENTER button then press and release the button. Hold the ENTER button until “AOF=d” or “AOF=E” appears on the display, then release. Use the ▲ or ▼ buttons to advance the display screen until “Unt” appears. Press the ENTER button to change the setting.
    Unt = U Allows the user to toggle weight measurement between LB and KG.
    Unt = L Locks the unit button so weight is only displayed in pounds (LB)
    Unt = G Locks the unit button so weight is only displayed in kilograms (KG)

  2. Choose the setting you prefer and press CLEAR/REWEIGH to save your selection and exit the options mode.

  3. The scale will restart. The display will show “UEr”, followed by a version number, and then dashes. When the display shows “0.0” the scale is ready to use.

Enabling Unit View with Unit of Measure Locked
If the scale is locked per the instructions above, users can still view the alternate weight measuring unit by enabling the “Unit View” option. Enabling the “Unit View” option allows the user to press the UNIT button to briefly display the weight in the alternate weight measuring unit. After releasing the UNIT button the display will return to the locked weight measuring unit. The “Unit View” default setting is “Disable”. Follow this procedure to enable “Unit View” when the weight measuring unit is locked. Note: If Everlock® is enabled, this feature will not appear in the Options mode.

  1. While the scale is powered off, press and hold the ENTER button then press and release the button. Hold the ENTER button until “AOF=d” or “AOF=E” appears on the display, then release. Use the ▲ or ▼ buttons to advance the display screen until “UdP” appears.
    Press the ENTER button to change the setting.
    UdP = d Disables the UNIT button so it will not display the other weight measuring unit.
    UdP = E Allows the user to view the other weight measuring unit by holding down the
    UNIT button even if the weight measuring unit is locked. Enabling this function will only allow the user to view the other unit while pressing the UNIT button; it will not unlock the weight measuring unit.

  2. Choose the setting you prefer and press CLEAR/REWEIGH to save your selection and exit the Options mode.

  3. The scale will restart. The display will show “UEr”, followed by a version number, and then dashes. When the display shows “0.0” the scale is ready to use.

Setting Auto Zero
This option allows the user to select whether the scale will re-set itself to ZERO each time it is powered up or whether it will use the zero reading from the last time it was zeroed. The auto zero default setting is “enabled” Follow this procedure to enable or disable this feature.

  1. While the scale is powered off, press and hold the ENTER button then press and release the button. Hold the ENTER button until “AOF=d” or “AOF=E” appears on the display, then release. Use the ▲ or ▼ buttons to advance the display screen until “PU2” appears.
    Press the ENTER button to change the setting.
    PU2 = d Disabling this feature means the scale does not attempt to find a zero when powered on, rather it will use the zero setting it had from its most recent use.
    Health o meter® Professional recommends that if the Disable option is selected, users should manually zero the scale before each weight measurement by pressing ZERO / TARE. Users will see dashes on the screen as the scale is finding zero.
    PU2 = E Enabling this feature means the scale will zero itself when it is powered on. After each use, the scale will clear the weight of the patient and set itself back to the initial zero level it found on start-up. Health o meter® Professional recommends keeping this setting as Enable.

  2. Choose the setting you prefer and press CLEAR/REWEIGH to save your selection and exit the Options mode.

  3. The scale will restart. The display will show “UEr”, followed by a version number, and then dashes. When the display shows “0.0” the scale is ready to use.

Everlock®
(502KL only, this feature is not available on 502KG)
The Everlock® feature allows the measuring unit to be permanently locked on the scale, disabling the UNIT button. The Everlock® default setting is “disabled”. Follow this procedure to engage Everlock®.
Warning: This lock is permanent and cannot be reversed.
Notes:

  • Press CLEAR/REWEIGH at any time to exit the Everlock® procedure.
  • Once Everlock® is engaged the Unt and UdP options will no longer be displayed when scrolling through the Options menu.
  • There is no method to undo Everlock® without sending the scale back to the manufacturer.
  1. While the scale is powered off, press and hold the ENTER button then press and release the button. Hold the ENTER button until “AOF=d” or “AOF=E” appears on the display.
    Use the ▲ or ▼ buttons to advance the display screen until “ELC” appears. Press the ENTER button to change the setting.
    ELC =d Default setting with Everlock® disabled.
    ELC = E Engages Everlock®. Once this option is selected, the display will prompt you to begin the locking procedure. If this is desired, follow the instructions below.

  2. After Everlock® is selected, “PASS1” will appear on the display. This prompts the user to enter a password. Press the following keys in this sequence: BMI, ENTER, ▼, ▲

  3. If entered correctly, “ELC=L” (if scale was in LB mode) or “ELC=6” (if scale was in KG mode) will appear on the display.

  4. Use the ▼ and ▲ keys to toggle between (L) Pounds and (6) Kilograms. When the desired unit is displayed, press ENTER and “PASS2” will appear on the display.

  5. This will prompt the user to enter the second password. Press the following keys in this sequence: ▲, ▼, ENTER, BMI

  6. If entered correctly, the scale will display “ELC = L” or “ELC = 6,” depending on the unit of measurement that was selected. Everlock® is now engaged.

OPERATING INSTRUCTIONS

KeypadHealth O meter 502KL Eye Level Digital Scale -
parts8

Function Description
Powers scale on and off. Also used when entering Calibration or Options

mode.
HOLD/RLS/ RECALL| Holds the displayed weight until the button is pressed again to release the value. Will recall the previously locked weight if pressed when nothing is on the scale.
UNIT| 502KL: Toggles between pounds (LB) and kilograms (KG). If weight measurement unit is locked, press and hold UNIT button to display other weight measurement unit. Note: Weight measurement will not toggle on 502KG or if Everlock® is engaged.
BMI| Prompts entry of height data to calculate patient’s Body Mass Index (BMI).
UP▲| Increases height input (0.5 in / 0.5 cm increments) in BMI mode or weight in pre-tare mode. Also used to navigate Options.
ZERO/TARE| Zeroes out or tares the scale prior to a weighing.
CLEAR/ REWEIGH| Exits out of a mode or process. Also allows for repeated weighing of the patient without requiring the patient to get off the scale.
ENTER/ SELECT| Selects an option or value.
DOWN▼| Decreases height input (0.5 in / 0.5 cm increments) in BMI mode or weight in pre-tare mode. Also used to navigate Options.

Health O meter 502KL Eye Level Digital Scale - parts9 Screen Icons

Icon Description
Indicates scale is being powered by batteries. Also indicates level of

battery power remaining.
AC| Indicates scale is being powered by AC adapter.
ZERO| Displays along with dashes when scale is zeroing.
LOCK| Flashes during weighing process. Stays displayed while weight measurement is locked.
OVERLOAD| Displays when weight on the scale exceeds capacity.
HEIGHT| Displayed when entering height during BMI process
LB| Indicates weight mode is in pounds.
KG| Indicates weight mode is in kilograms.
HOLD| Displayed when a weight is held or recalled after pressing the HOLD/RLS/RECALL button.
TARE| Displayed when a weight is tared.
BMI| Displayed when BMI value is calculated
CM| Displayed when entering height during BMI process in KG mode
IN| Displayed when entering height during BMI process in LB mode
| BT models only:
Icon is flashing: Indicates that the scale’s wireless module is searching for an auxiliary wireless device to connect to.
Icon is solid: Indicates that the scale’s wireless module is connected to an auxiliary wireless device.

Weighing a Patient
Note: When this scale is powered on, it will always default to the settings and units last used (LB or KG).

  1. With all weight off the scale, press the button to power on the scale.

  2. Wait until “0.0” appears on the display then assist the patient onto the scale. “LOCK” will appear and flash on the display along with a weight measurement. When a stable weight is determined “LOCK” will stay displayed along with the patient’s weight. Depending on the movement of the patient on the scale, it may take several seconds for the scale to lock onto the weight.
    Caution: To prevent patient injury, the patient must be attended throughout the entire weighing event.

  3. The weight may be held on the display by pressing the HOLD/RLS/RECALL button. To release, press the HOLD/RLS/RECALL button again.

  4. After the weight measurement has been taken and is recorded, have the patient step off the scale. Or press the CLEAR/REWEIGH button to reweigh the patient without having them step off the scale.

  5. Press the button to power the scale off.
    Note: The scale will not lock on a weight less than 5 lb / 2.27 kg.

Weight Recall

  1. To recall the last weight measured, press HOLD/RLS/RECALL.
  2. To clear the display of the recalled weight, press HOLD/RLS/RECALL again.

Zero Function
The ZERO/TARE button zeroes the scale prior to a weight measurement. The ZERO/TARE button is also used in the Tare function as outlined below.
Tare Function
When using this scale, the weight of an object, such as a portable oxygen tank, can be subtracted from the total weight in order to determine the weight of the patient alone.
Weighing a Patient and Taring an Unknown Weight:
The minimum weight that can be tared is 5 lb / 2.27 kg.
Note: The scale must lock onto a weight before it can be tared.

  1. With all weight off the scale, press the button to power on the scale.
  2. Wait until “0.0” appears on the display, then place the object on the scale. The display will show a value for the object’s weight.
  3. Press the ZERO/TARE button. The word “TARE” will appear on the display, followed by “0.0” LB or “0.0” KG.
  4. Keep the object on the platform, and then ask the patient to step onto the scale as well. The scale will automatically deduct the weight of the object and only display the patient’s weight.
  5. When you remove the patient and the item from the platform, a negative value will show on the display. Press the ZERO/TARE button to clear the tared value.

Weighing a Patient and Taring a Known Weight (Pre-Tare):
Pre-Tare can be performed for items between 0.2 lb and 200 lb (0.1 kg and 91 kg).

  1. With all weight off the scale, press the button to power on the scale.
  2. Wait until “0.0” appears on the display. Press and hold the ZERO/TARE button until the word “TARE” appears on the display.
  3. The tare icon will flash along with “0.0” LB or “0.0” KG prompting you to enter the weight to be tared. Use the ▲ and ▼ keys to increase or decrease the weight. Pounds will change in 0.2 lb increments and KG will change in 0.1 kg increments. Holding down the arrow keys will cause the rate of the change to progress faster.
  4. Once the desired tare value is set, lock the value by pressing the ENTER button. The tare icon will stop flashing and remain on, and the entered amount will show as a negative.
  5. Weigh the patient following the weighing procedure outlined on the previous page. The scale will automatically deduct the tare value and only display the patient’s weight. To clear the tare value, press the ZERO/TARE button.

BMI Function With Digital Height Measurement
(For Manual height entry and heights below 47.2 in / 120 cm, see the next page)
Note: The measuring range for digital height data is 47.2 in – 6 ft 7.5 in / 120 cm – 202 cm.
Patients must be a minimum of 47.2 in (120 cm) tall for digital height measurement.
CAUTION: Use caution when sliding height rod up and down. The rod should move smoothly; do not move the rod in a jerking motion. Fold headpiece down when not in use.
1. With all weight off the scale, press the button to power on the scale.
2. Wait until “0.0” appears on the display then assist the patient onto the scale. “LOCK” will appear and when a stable weight is determined, the patient’s weight will also be displayed.
Depending on the movement of the patient on the scale, it may take several seconds for the scale to lock onto the weight.
Caution: To prevent patient injury, the patient must be attended throughout the entire weighing event.
3. After obtaining the patient’s weight, press the BMI button.
4A. If the height rod is set at its home position the display will read 47.2 inches (when weighing in pounds) or 120 cm (when weighing in kilograms) or the display will read the height rod’s current position. Move to step 5.
4B. If the height rod is not set at its home position and needs to be reset, the display will instruct the user to reset the height rod to its home position or prompt the user to press an arrow key to enter height manually. For digital height measurement push the height rod down to its home position. Health O meter 502KL Eye Level Digital Scale - parts10When at home position the display will read 47.2 inches (when weighing in pounds) or 120 cm (when weighing in kilograms). Move to step 5. Note: Resetting the height rod to the home position is only needed once after a power up. There is no need to reset for each height measurement if the scale has remained on.
5. With the headpiece folded down, slide the headpiece up to the estimated height of the patient. Then raise the headpiece into its horizontal position. Ensure that the patient’s posture is upright, and that the patient’s head is straight and level. Slide the headpiece down until it rests on the patient’s head. The display will read the patient’s height.Health O meter 502KL Eye
Level Digital Scale - parts116. Once the height is determined, press the ENTER button.
7. The display will show the patient’s BMI.
8. Press the CLEAR/REWEIGH button to return to the normal weighing mode of the scale.
BMI Function – With Manual Height Measurement

  1. With all weight off the scale, press the button to power on the scale.

  2. Wait until “0.0” appears on the display then assist the patient onto the scale. “LOCK” will appear and when a stable weight is determined, the patient’s weight will also be displayed.
    Depending on the movement of the patient on the scale, it may take several seconds for the scale to lock onto the weight.
    Caution: To prevent patient injury, the patient must be attended throughout the entire weighing event.

  3. After obtaining the patient’s weight, press the BMI button.
    A. If the height rod is set at its home position the display will read 47.2 inches (when weighing in pounds) or 120 cm (when weighing in kilograms). Press an arrow key to enter height manually.
    B. If the height rod is not set at its home position, the display will instruct the user to reset the height rod to its home position or prompt the user to press an arrow key to enter height manually. Press an arrow key to enter manual height mode.

  4. After entering manual height mode the display will show “65.0” (in LB mode) or “150.0” (in KG mode). With the headpiece in the folded down position, slide the headpiece up or down to the estimated height of the patient. For patients shorter than 47.2 in (120 cm), press the white button at the top of the height rod to release the lock then slide the headpiece down. Then lift the headpiece into its horizontal position.Health O meter 502KL Eye Level Digital Scale - parts12

  5. Determine the patient’s height by reading the value at the read-off mark.Health O meter 502KL Eye Level Digital Scale - parts13Use the keypad ▲ and ▼ buttons to enter the patient’s height in inches if weighing in lb or centimeters if weighing in kg. Holding down the arrow keys will cause the rate of change to progress faster.

  6. Once height is keyed in, press the ENTER button.

  7. The display will show the patient’s BMI.

  8. Press the CLEAR/REWEIGH button to return to the normal weighing mode of the scale.

CLEANING/REPLACEMENT PARTS

Cleaning and Disinfecting
Proper care and cleaning is essential to ensure a long life of accurate and effective weighing.

  1. Health o meter® Professional recommends using one of the following solutions on a soft cloth or disposable wipe:
    • mild soap and water solution
    • 70% isopropyl alcohol
    • solution with 1-5% hydrogen peroxide concentration
    After cleaning/disinfecting, wipe with a cloth dampened with water and then with a clean dry cloth. To avoid residue build-up or damp surfaces, ensure all scale parts are completely dry after cleaning.

  2. Never use rough or abrasive materials to clean the scale, as these will damage the scale’s finish.

  3. Do not submerge the scale in water or any other liquid.

  4. Do not pour or spray fluids directly on the scale.

Replacement Parts
Parts may be available if a piece of the scale needs to be replaced. Contact Health o meter Professional Scales Customer Service at 1-800-815-6615 to inquire about the availability of these replacement parts.Health O meter 502KL Eye Level
Digital Scale - parts14

CALIBRATION

This scale has been factory calibrated, and does not require calibration prior to use.
There are no requirements for calibration in the field; users should adhere to their institution’s calibration policies. If required, the scale can be calibrated. Calibration of your scale is performed using 80 kilograms (KG) or 200 pounds (LB), according to the units of measure used upon entering into the calibration path. THE 502KG CAN ONLY BE CALIBRATED IN KILOGRAMS.
If Everlock® is engaged the scale can only be calibrated in the locked unit of measure.
Note: Only weights certified and traceable to national standards should be used for calibration procedures.

  1. Press and hold the UNIT and ZERO/TARE buttons at the same time, and press and release the button to power on the scale. Remain pressing the UNIT and
    ZERO/TARE buttons until “CAL” appears on the display. Release all buttons. Note: The display will show “CAL” until the button combination is released.

  2. Once the buttons are released the following message will scroll horizontally across the screen : “– 2Ero SCALE – ”. With no weight on the platform, press the ZERO/TARE button.

  3. The scale will zero and the following message will scroll horizontally across the screen: “- PLACE 200 ON SCALE PrESS EnTEr–” (if in pounds) or “– PLACE 80 ON SCALE PrESS EnTEr– ” (if in KG). You may toggle between pounds and kilograms using the  UNIT button. If Everlock® is engaged you will only be able to calibrate in the locked weight measurement unit.

  4. Once the proper weight is placed on the platform, press the ENTER button. The message “– CAL –” will flash on the screen while the scale is calibrating.
    a. If the weight is within calibration range, a four digit number will display on the screen. Remove the weight from the scale and the scale will restart.
    Note: the 4 digit calibration count will stay until the weight is removed.
    B. If the weight placed on the scale does not match the correct calibration standard (200 lb or 80 kg), the following message will be displayed: “– Out OF RANGE –”. Calibration is not performed. Press CLEAR/REWEIGH button to exit the calibration mode. The scale will restart and go through the power up sequence to show 0.0. Power off the scale and begin the calibration process again.

TROUBLESHOOTING

Troubleshooting
Before contacting service personnel, refer to the following instructions to check and to correct any failures. If display shows other error messages than displayed below, contact Health o meter® Professional Scales Technical Support at 1-800-638-3722.

Symptom Possible Cause Corrective Action
Scale does not power on 1.Dead battery

2.Faulty electrical outlet
3.Bad power supply| 1.Replace batteries
2.Use a different outlet
3.Replace AC adapter
Questionable weight or the scale does not zero| 1.External object interfering with the scale
2.The display did not show -0.0″ before weighing
3.Scale is not placed on a level floor
4.Scale is out of calibration| 1.Remove interfering object from the scale
2.Ask the patient to get off the scale, zero the scale and begin weighing process again
3.Place the scale on a level floor and begin weighing process again
4.Check weight with known weight value
Weighing is performed but the weighing process takes too long and the weight does not lock on the display| The patient is not standing still| Ask the patient to stand still
The display shows “UNDeR”| A negative weight is present| Press the ZERO/TARE button to zero the scale.
The display shows dashes and the “OVERLOAD” icon is displayed| The weight on the scale exceeds the capacity| Remove the excess weight and use the scale according to its limits
The display shows “LoBat’ and scale powers off| The batteries are depleted| Replace batteries according to instructions
The display continually shows dashes and will not settle on “0.0”| Load cell connector cable is not plugged in or load cell is damaged| Refer to the instructions below to inspect the load cell cable.

Inspecting the Load Cell Cable

  1. Using a Phillips screwdriver, remove the door at the back of the platform base.Health O meter 502KL Eye Level Digital Scale - parts15
  2. Inspect the load cell connector cable to ensure it is completely plugged into the RJ jack. If cable was plugged in, unplug and plug in again until it clicks into place. After checking connection, replace door at the back of the platform base.Health O meter 502KL Eye Level Digital Scale - parts16

WARRANTY

Limited Warranty
What does the Warranty Cover?
This Health o meter® Professional scale is warranted from date of purchase against defects of materials or in workmanship for a period of two (2) years. If product fails to function properly, return the product, freight prepaid and properly packed to Pelstar, LLC (see “To Get Warranty Service”, below, for instructions). If the manufacturer determines that a defect of material or in workmanship exists, the customer’s sole remedy will be replacement of the scale at no charge. Replacement will be made with a new or remanufactured product or component. If the product is no longer available, replacement may be made with a similar product of equal or greater value. All replaced parts are covered only for the original warranty period.
Who is Covered?
The original purchaser of the product must have proof of purchase to receive warranty service. Please save your invoice or receipt. Pelstar dealers or retail stores selling Pelstar products do not have the right to alter, or modify or in any way change the terms and conditions of this warranty.
What is Excluded?
Your warranty does not cover normal wear of parts or damage resulting from any of the following: negligent use or misuse of the product, use on improper voltage or current, use contrary to the operating instructions, abuse including tampering, damage in transit, or unauthorized repair or alternations. Further, the warranty does not cover natural disasters, such as fire, flood, hurricanes and tornadoes. This warranty gives you specific legal rights, and you may also have other rights that vary from country to country, state to state, province to province or jurisdiction to jurisdiction.
To get Warranty Service make sure you keep your sales receipt or document showing proof of purchase. Call (+1) 800-638-3722 or (+1) 708-377-0600 to receive a return authorization (RA) number, which must be included on the return label. Attach your proof of purchase to your defective product along with your name, address, daytime telephone number and description of the problem. Carefully package the product and send with shipping and insurance prepaid to:
Pelstar, LLC
Attention R/A#_____
Return Department
9500 West 55th Street
McCook, IL 60525
Extended Warranty Available**
This scale is eligible for Health o meter® Professional ScaleSurance® Extended Warranty Program. ScaleSurance® extends the warranty period for an additional two years. This extension to the standard Limited Warranty can be purchased with new scales or for a facility’s existing scale before its current warranty has expired. To learn more, visit www.homscales.com/scalesurance/ or contact your medical supply distributor.
Not available in all countries
PELSTAR®, LLC**
9500 West 55th St. McCook, IL 60525-7110 USA
1-800-638-3722 or 1-708-377-0600
PLEASE REGISTER YOUR SCALE FOR WARRANTY COVERAGE AT: www.homscales.com
Health o meter® is a registered trademark of Sunbeam Products, Inc. used under license. Health o meter® Professional products are manufactured, designed, and owned by Pelstar®, LLC. We reserve the right to improve, enhance, or modify Health o meter® Professional product features or specifications without notice.

© Pelstar® , LLC 2023

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