NESPRESSO Vertuo Next Coffee and Espresso Maker User Manual

Table of Contents

NESPRESSO Vertuo Next Coffee and Espresso Maker

NESPRESSO Vertuo Next Coffee and Espresso Maker

Why is my Vertuo Next machine blinking / flashing orange or red?

The best way to quickly troubleshoot your machine alerts is via the Nespresso App. Once
your machine is connected to the Wifi, your phone will automatically receive notifications about what to do when an issue occurs.
Here are the most common alerts
Unlocked machine : Your machine will not run if not properly closed, make sure when locking it, to push the lever all the way to the left until it clicks.
Empty water tank : make sure the water tank has enough water before starting brewing.
Eject previous capsule : For quality purposes, Vertuo Next will always require you to eject the previous capsule before brewing the next cup. If you simply wish to top up your coffee, you can do so by pushing the coffee button a second time within 30 seconds after brew.
Blocked brew unit : the upper part of the brew unit that punctures the capsules may be blocked. Open the head of the machine and carefully try to spin the top round area to make sure it moves in both directions. Once moving, try brewing again.
Capsule not recognized : perform a cleaning procedure twice to ensure that there is no residue in the capsule recognition system.
Electronic error : Restart the machine by disconnecting the power cord from the outlet and plug back after 10 seconds. If problem persists, perform factory reset by following the steps here.
Descale needed : For optimal performance, your machine must be descaled every 3 months.

Why is my Vertuo Next machine blinking / flashing white?

Firmware update: If you recently connected your machine to the Nespresso App, it might be going through a software update. Restart the machine by disconnecting the power cord from the outlet. After 10 seconds, plug the machine back and wait 3 mins until the light becomes steady.

My Vertuo Next machine is leaking, what should I do?

Check if the water tank does not have any damage and is securely positioned in the machine before brewing.

Why does my Vertuo Next machine have water in the used capsule container/holder?

During the brewing process, some water backflow is redirected to the capsule container.
Nespresso released a remote software update to reduce this backflow. If you wish to update your machine, please connect it to the Nespresso App.

How do I pair my Vertuo Next to the Nespresso App?

TIP: The machine automatically powers off after 2 minutes of inactivity. Make sure the machine stays on throughout the pairing process.

Make sure you download the Nespresso App and the machine is plugged in and turned on.
Place your mobile device on top of the machine. Make sure Wi-Fi and Bluetooth are all turned on.
Launch the Nespresso App.
From the App homepage, click on the Machine icon in the top right corner, and Follow the steps in the screen.
When connecting to the Wi-Fi, make sure the signal is strong.
The Nespresso App will search for Wi-Fi networks. If none are detected, select “Refresh” at the bottom of the screen.
Once your Wi-Fi network is located, select it and enter your password and tap connect.
If no Wi-Fi networks are located, close the Nespresso App and repeat from step 3 above.
Once the connection is successful, select OK.
Under Connectivity the machine should say “Connected.”