Tccmebius TCC-S862 Hard Drive Docking Station User Manual

Tccmebius TCC-S862 Hard Drive Docking Station

Manufacturer’s statement

1. Please check if the product is compatible with the hard disk before use. If you insert the hard disk incorrectly, the product will be damaged. Make sure that the hard disk is correctly inserted
2. Please take the hard drive front, do not touch the bottom of the circuit board. The hard drive is precision equipment, to pay special attention to the need to lightly, please read the hard drive attached to the instructions.
3. Do not place any debris inside the product except for 2.5 “and 3.5” SATA and IDE hard drives.
4. For product failure, the company only provides maintenance services but does not bear due to human error or damage to other hardware parts data loss and other responsibilities.
5. If you have any problems during the use of the product, you can contact us by email. Under normal circumstances, we will reply within 24 hours and help you solve the problem.

Product specifications

B Slot(Black row）

| ****

For 2.5/3.5 SATA HDD/SSD

| ****

√

| ****

√

| ****

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Integrated card

reader

| ****

For XD/TF/MS/CF/SD card

| ****

√

| |

USB 2.0 output

| Connect computer/other

device

| ****

√

| ****

√

|

USB 3.0 output

| Connect computer/other

device

| | | ****

√

Red LED indicator| Power Indicator| √| √| √

Blue LED indicator

| ****

Data transmission indicator

| ****

√

| ****

√

| ****

√

Brand Introduction

• Tccmebius – a brand that focuses on office and home electronics. We adhere to the concept of quality and service first to create each product. Our electronic products have FCC, CE, ROSH and other certificates, that customers can use with confidence.
• We are a new brand that was founded in 2014. In these years of development, we are grateful to every customer who advised us. These suggestions are our valuable assets, allowing us to improve production and develop new products faster and better.

Product introduction

1. Simultaneously read two hard drives, Suitable for most 2.5”/3.5” IDE + 2.5” / 3.5” SATA HDD and SATA SSD
2. Simple plug-in installation design, do not need to use tools, quickly easy to use. Support plug and play (Do not hot swap when the hard drive transmits data).
3. Hard drive upright installation and use, effectively saving the use of your desktop location area.
4. The USB cable allows easy connection to storage devices to any computer to store or read data.
5. Red LDE indicates power supply, and Blue LED indicates hard drive read and write status.
6. Support for One-Touch Backup. This function is explained in detail later in the instruction manual.
7. Compatible system: Windows XP / Vista / 7/8 / 8.1 / 10 (32/64 bit), Mac OS 10.10 or later, Linux.
8. Connectable devices: Desktops, Laptops, DVD, TV, Routers, Projectors, OTG, PS3/4 etc.

Product Package

• 1*HDD Docking Station
• 1*USB Cable
• 1*Power Adapter
• 1*Manual

Precautions for use

1. Use should pay attention to the different hard disk formats for different systems
   • HFS format: used on Mac systems
   • NTFS format: used on Windows systems
   • FAT32 / exFAT format: can be used on both Mac and Windows systems
2. When using a desktop computer, the USB cable connects to the HOST USB port on the rear panel of the computer.
3. (TCC-S862 only) When connecting to a computer via the eSATA port of the product, only the SATA hard drive can be read, and the IDE hard drive slot and integrated card reader do not work.
4. After the product is inserted into the hard disk and connected to the computer normally, you can read and transfer the external hard disk data on the computer without installing any driver or software. It is only necessary to install the OTB software on the computer in advance when using the OTB function (One-Touch Backup function).
5. When removing the hard drive, hold the docking station and remove the hard drive vertically.

Product use steps

• Step 1: Unpack the product, check that the accessories are complete, and check that the product is intact. Read the instruction manual in detail. Turn off the product’s power switch.
• Step 2: Insert the hard drive

3.5 Inch IDE hard drive installation is relatively complicated (refer to the operation below)

Steps for usage: IDE hard drive installation examples

• (Due to the different 3.5-inch IDE hard drives, the distance between their 40-pin and 4-pin power pins is different. When installing a 3.5-inch IDE hard drive, adjust the button on the bottom of the product. When the hard drive is installed, the pin for the hard drive and docking station slot connections are exactly anastomosis.)
• When installing a 2.5-inch IDE hard drive, it can be inserted along the product’s positioning plate. If the back of the hard drive has a metal panel, remove the metal panel before the hard drive can be inserted normally. (As shown below)

• SATA hard drives are relatively simple to install.

• Visually check the position of the interface, insert the hard drive vertically into the groove of the hard drive base, and confirm that the hard drive and the connector are completely matched. (As shown below)

• Step 3: Connect the power adapter and check that the power adapter’s indicator (blue light) is steady on, indicating that the power adapter is powered.

• Step 4: Connect the dock to the computer with a USB cable. Connect the desktop computer to the Host USB port on the rear panel of the computer.

• Step 5: Turn on the product’s power switch and wait a few seconds for the computer to read the data from the external hard drive.

• When the red indicator light of the product lights up, it indicates that the product is properly powered. When the product’s blue light is always on, the product is properly connected. When the product blue light flashes, it indicates that the hard drive is reading and transferring data.

• Step 6: When you stop using it, turn off the product’s power switch before unplugging the hard drive.

The connection diagram of the product is as follows:

OTB software installation and operation instructions

Step 1: Download the compressed version of the OTB software installation file. Please visit our service website and select the appropriate product model and file to download. Service website: www.tccmebius777.com The operation diagram is as follows:

Step 2: The OTB file downloaded from the website is a compressed version. First, unzip and then click on the “Install” file to start installing the software. Please refer to the figure below (English interface)

Step 3: After completing the installation, first make sure the hard drive is plugged into the dock and can be read normally on your computer. Then click the “PC Clone EX” icon on your computer or press the OTB button (red button) on the product. The OTB software window opens automatically. (As shown below)

Step 4: Click the icon of the management file to check whether the hard disk is read normally.

Step 5: Select the files you want to back up and the hard disks you need to back up.

Step 6: Select the destination of the backup.

Step 7: Click to clear the check box. Once saved, the selected file will not be hidden.

Step 8: The process is completed. The backup time depends on the size of the file. After the backup is complete, you can verify that the file backup was successful.

Frequent problems and solutions after using the product

1. If your hard drive is not partitioned or formatted, first operate the hard drive partition before you can read the hard disk normally.
2. Make sure that the hard drive is partitioned. After the computer is connected to the computer normally, the external hard drive is still not displayed on the computer.

Solution

• First check that the hard drive is in place. Pay special attention to the installation of the IDE hard drive. The pins of the hard drive must be completely connected to the slot of the docking product. Otherwise, the hard drive data cannot be read normally.
• Check if the USB cable is working properly (line change test).
• Check that the power adapter’s indicator is normal when the product is working.
• When the product is used in the WIN10 system, the hard drive cannot be read.

Solution

Go to Computer Management, click Disk Management, see the hard drive displayed offline, right-click Offline, and then select Online Click. (Cause: WIN10 system, when using the dual hard drive, it prompts “The disk has an offline signature conflict”, it means that the two hard drives use the same drive letter, so the system will automatically take it offline. When we right-click offline and then click online, The system will reallocate the drive letter to this hard drive, and it can be used normally.

• Because the computer’s USB driver has not been upgraded or there is a problem with the driver file, the hard drive may not be read normally. You can solve the problem by re-downloading the USB drive on your computer’s motherboard. The driver download file is not provided because the driver files of different motherboards are inconsistent and need to be resolved on their own..
• When using an IDE hard drive, check whether the hard drive is a “Slave/Cable select” setting. When the hard drive is set to “master”, the IDE hard drive does not work when used as an external hard drive of the computer. (As shown below)

• When the IDE hard drive is used as a computer external hard drive, please read the “Slave/Cable select” setting on the hard drive and set the hard drive as a slave drive. Then the product can read hard drive data normally.

Thank you very much for purchasing our products

1. If you need manuals in other languages, please contact us by e-mail. We will reply to you within 24 hours.
2. Easy to use manual, customers in the purchase of products or the use of products in the process, have any questions, please contact us directly through the mailbox, we can reply within 24 hours for you to solve all the product-related issues, thank you.
3. We promise: Products within 6 months of purchase, if there are any quality problems, only need to provide the product picture or video (show product problems), we will send a product to the buyer free of charge.

CONTACT

• Manufacturer : Shen zhen shi qi lang dian zi ke ji you. xian gong si
• Address: Shen zhen shi fu tian qu hua qiang bei jie dao zhong dian (wan shang hui) pei tao zhong xin 6056#
• Shen Zhen Shi, Guang Dong, 518000 China
• Service email: zhanghuican147@163.com
• Service Website: www.tccmebius777.com

Business name:GSG CONSULTING GROUP LIMITED

• Business address:Unit 3 Matthew street Gorton Manchester
• Email:GSG-GROUP@outlook.com
• Tel:07927 638013
• COMPANY NAME: MARWAY Consulting UG (haftungsbeschränkt)
• ADDRESS: Am Maibusch 108 – 110,45883, Gelsenkirchen, Germany
• EMAIL: MARWAY.UG@outlook.com
• CONTACT PERSON: Wei Liao
• Service Email: zhanghuican147@163.com

References

• Welcome to website-Tccmebius Electronic product platform

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