Zigma B0CM134QGK S4 Robot Vacuum and Mop Combo User Guide
- June 14, 2024
- ZiGMA
Table of Contents
S4
Quick Use Guide
Thank you for choosing Zigma,
To ensure the normal use of the product, please read the following carefully
Open box to check
Please check whether the product you have received is brand new and whether the accessories are complete. If you have any questions, please contact us through the APP in time.
Robot vacuum cleaner inspection
Installation and testing
If you have any questions about the product using,please feel free to contact
us throught Zigma APP.The best solutions will be given for fit your demands
Contact us via Zigma APP
- You do not need to bear any return and exchange fees
- Compared with Amazon, Zigma return and exchange processes design trend to fast and convenient after-sale services
- One-to-one exclusive customer service
Register/login APP configuration
Solution For Connection Failure
If prompted to fail, when the pairing progress is 0-30%
-
Make sure the ROBOT starts successfully and there is a hot spot named “ROBOT ###”
A. Please correctly activate the device as indicated in the previous step
B. Open the Settings on the phone and look for “ROBOT###” in the Wi-Fi list;
C. If “ROBOT###” is still not found after refreshing the Wi-Fi list, please contact us ASAP. We will arrange to replace a new machine for you immediately.
D. If you can find “ROBOT###”, please refer to the following other possible reasons for a failed match.
If prompted to fail, when the pairing progress is 60-99% -
Please check whether you have entered the correct Wi-Fi password:
A. Turn on the Settings on your phone and click “Forget/Ignore” in the Wi-Fi list.
B. Re-enter the Wi-Fi password to check whether the connection is successful;
C. If you cannot reconnect, please check the correct Wi-Fi password;
D. If the password is correct, please refer to the following other possible reasons for matching failure. -
Please check the Settings of the router:
A. Please log in to the Settings page of the router according to the website provided by the router;
B. Please ensure that the router has 2.4G single frequency segment;
C. Please be sure to turn off the “firewall” function;
D. Please turn off restrictions such as “Filter MAC addresses/Whitelist”;
E. Please do not use modems/repeaters/signal amplifiers, etc. Due to network fluctuations, the robot may fail to connect to the network.
APP remote control
Description of basic functions of APP
Account Settings
Automation
Schedule a cleaning task
Siri control instructions
Use Siri take control of the room that robot will clean
At this moment, you could control the robot by ways below: “Hey Siri. Turn on the robot“
You can also contact us through the following channels
https://www.facebook.com/zigmasmarthome/
https://www.youtube.com/channel/UCmKYnJa9rYZW2QYmVnOiqoA/featured
https://www.zigma.co/