PondMAX FP2450 FP Series Pump Instruction Manual

June 14, 2024
PondMAX

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PondMAX FP2450 FP Series Pump

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Product Information

Specifications

  • Model: FP2450, FP3050, FP3950
  • Maximum Head Lift (ft.): 11.5′ (FP2450), 15′ (FP3050), 15.5′ (FP3950)
  • Maximum Head Lift (m): 3.5m (FP2450), 4.5m (FP3050), 4.7m (FP3950)
  • Power: 90W (FP2450), 110W (FP3050), 160W (FP3950)
  • Volts: 120V
  • Frequency: 60Hz
  • Cord Length: 32′ Tubing Adapters Included (inch): 1-1/2, 1-1/4 & 1″ Tubing Adapters Included (mm): 38mm, 32mm & 25mm (FP2450), 38mm, 32mm & 25mm (FP3050), 50mm, 38mm & 32mm (FP3950)
  • Product Order Code: 22FP024 (FP2450), 22FP030 (FP3050), 22FP039 (FP3950)

Product Usage Instructions

Installation

  1. Read the operating instructions before using the product.
  2. Select a suitable location for the pump in your pond.
  3. Make sure to disconnect all submerged electrical appliances in the pond before installation.
  4. For FP3950, ensure a minimum distance of 30cm from other objects due to the strong magnetic field.
  5. Place the pump in the desired location, ensuring a maximum head lift according to the specifications.
  6. Make sure the cord length is sufficient for your setup.
  7. Connect the appropriate tubing adapters to the pump.
  8. Plug the pump into a properly grounded, ground-type receptacle.

Maintenance

Regular maintenance is important to ensure the optimal performance of your pump. Follow these steps:

  1. Turn off and unplug the pump before performing any maintenance.
  2. Clean the pump and remove any debris or clogs.
  3. Inspect the pump for any damage or wear and replace any worn-out parts.
  4. Check the tubing adapters for tightness and replace if necessary.
  5. Reconnect the pump and plug it back in.

FAQ

  1. Can children use this product?
    This product can be used by children aged 8 years and above, as well as individuals with reduced physical, sensory, or mental capabilities, provided they have received proper supervision and instruction on safe usage. However, children should not play with the appliance as it is not a toy.

  2. Can I use this pump with saltwater?
    No, this pump has been evaluated for use with fresh water only. Using it with saltwater may damage the pump and void the warranty.

WELCOME TO THE WORLD OF PONDMAX.
YOU MADE THE RIGHT CHOICE INVESTING IN THIS QUALITY PRODUCT. THANK YOU AND ENJOY.

TECHNICAL SPECIFICATIONS

DESCRIPTION FP2450 FP3050 FP3950
MAXIMUM WATER FLOW (GPH) 2450 3050 3950
MAXIMUM WATER FLOW (LPH) 9200 12000 15500
MAXIMUM HEAD LIFT (FT) 11.5’ 11,5 pi 15’ 15 pi

15.5’ 15,5 pi
MAXIMUM HEAD LIFT (M)

HAUTEUR MAXIMALE DE REFOULEMENT/LEVAGE (m)

| 3.5M| 4.5M| 4.7M
POWER CONSUMPTION (W)| 90W| 110W| 160W
VOLTS (V)| 120| 120| 120
FREQUENCY (HZ) AC| 60| 60| 60
CABLE LENGTH (FT)| 32’ 32 pi| 32’ 32 pi| 32’ 32 pi
CABLE LENGTH (M)| 10M| 10M| 10M
OUTLET Ø (INCH)| 1- 1/2” 1-1/2 po| 1- 1/2” 1-1/2 po| 1- 1/2” 1-1/2 po
TUBING ADAPTERS INCLUDED (INCH)| 1-1/2”, 1-1/4” & 1” **11/2 po, 11/4 po et 1 po| 1-1/2”, 1-1/4” & 1” **11/2 po, 11/4 po et 1 po| 2″, 1-1/2″, 1- 1/4″ 2 po, 11/2 po et 11/4 po
TUBING ADAPTERS INCLUDED (mm)| 38mm, 32mm & 25mm| 38mm, 32mm & 25mm| 50mm, 38mm & 32mm
PRODUCT ORDER CODE| 22FP024| 22FP030| 22FP039

IMPORTANT SAFEGUARDS

  • Please read the operating instructions and familiarize yourself with the equipment before placing it in service. Correct and safe use of the equipment requires strict compliance with the safety instructions. For safety reasons persons less than 16 years of age or people that are not familiar with these instructions should not use this equipment.
  • This appliance is a completely underwater pump for freshwater ornamental outdoor ponds. Any other use is prohibited and, consequently, not covered by the manufacturer’s liability.
  • WARNING: Strictly adhere to the following warnings in order to prevent any type of accident. You should also observe basic safety provisions.
  • CAUTION: This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance because this is not a toy. Cleaning and user maintenance shall not be made by children without supervision.
  • WARNING: Disconnect all submerged electrical appliances in the pond before carrying out installation and maintenance operations.
  • The power cord must not be repaired or replaced. If it is damaged, replace the entire pump unit.
  • This appliance must be plugged into a Ground Fault Circuit Interrupter (GFCI) protected outlet.
  • If the connection plug or the electric socket should be wet, disconnect the master switch before pulling out the power power cable.
  • Check that the voltage given on the appliance label corresponds to the electrical outlet voltage.
  • WARNING: To reduce the risk of electric shock, use only on portable self-contained fountain.

PRODUCT SPECIFIC SAFEGUARDS

  • WARNING: For FP3950 only (Fig. 2, Page 4). This appliance uses a particularly powerful magnet.
  • Consequently the magnetic field that is produced out from the pump motor can cause malfunctioning or electronic or mechanical failures to other appliances. For this reason it is recommended to keep a distance of at least 12 inches (30cm) from magnet to pace-makers, credit cards, cash-point cards, magnetic keys or others (check on the instructions manuals of the relative appliances). Additionally, in order to reduce risk of squeezing pay attention during the maintenance operations and during clearing operations of the impeller. Also in this case it is recommended to keep the magnet at least 4 inches (10 cm) far from any surface or metallic objects to avoid abrupt magnetic attraction.
  • WARNING: Risk of electric shock – this pump is supplied with a ground conductor and ground-type attachment plug. To reduce the risk of electric shock, be certain that it is connected only to a properly grounded, ground-type receptacle.
  • CAUTION: This pump has been evaluated for use with fresh water only.
  • Before connecting the appliance to the electrical outlet, check that the cable and the appliance are not damaged in any way.
  • The appliance power cable must form an appropriate loop, facing downwards (DRIP LOOP – Fig. 1, Page 4), to prevent any runoff water from coming into contact with the socket itself.
  • Do not place the power cable underground, but follow the installation instructions prescribed by the local regulations in force, and consult a qualified installer and electrician.
  • When installing the appliance, do not use the power cable to lift it.
  • THE PUMP MUST BE USED INSIDE ITS HOUSING ONLY. Do not remove motor or impeller to use as standalone equipment.
  • Before starting up the appliance, check that it has been correctly installed.
  • Do not use or keep the appliance in an area subject to freezing. In winter, it is necessary to uninstall, drain and store the pump so that it is protected from freezing.
  • The appliance must not be operated dry.
  • Avoid using corrosive or abrasive liquids when operating these appliances.
  • The maximum temperature for the circulating liquid must not exceed 95°F (35°C).
  • The pump must be connected to an grounded socket.
  • The pump can be submerged into water up to a maximum dept. (Fig. 1, Page 4).PondMAX-FP2450-FP-Series-Pump-IMAGE-2

INSTALLATION

  • The pump is equipped with a multistage threaded hose connector, which allows the pump to be connected to hard pipes or flexible hoses of various diameters (Fig. 3, Page 4).
  • Connect a tube to the pump outlet. Place the pump making sure that it is completely submersed in water and that it is stable. Connect the pump plug to the socket.

MAINTENANCE

  • Rotating parts need to be regularly accessed for cleaning. To this purpose it is recommended to not use any chemical detergents.
  • Follow the instructions on Page 5 & 6. Unfasten the cages as shown in Figure 1, Page 5. Remove the pump from its seat. Remove the volute, and take out the impeller and proceed with cleaning. Make sure that the bottom of the well is free from dirt and if necessary clean it. Replace all parts in reverse order.
  • When you put the impeller assembly in its place, please pay utmost attention to the magnetic force of the impeller itself. This in order to avoid any injury or damage to the impeller shaft and/or to the bearing present on the bottom that might compromise the correct functioning of the pump.
  • Turn the impeller disk, paying attention to follow the reference marks placed on the impeller and on motor body of the pump (Fig. 8, Page 6). Screw the volute back onto the pump, as shown in Fig. 11, Page 6.
  • Place the volute making sure that the screw lodging is not next to the fastening eyelets. Rotate it clock-wise until the stop, then insert the screws and screw to fasten it.
  • Put the pump back into the shell, inserting it into the special slides positioned inside (Fig. 13, Page 6). Close the pump with the remaining shell.

ATTENTION: The impeller is provided with a ceramic shaft, that is wear- resistant, but fragile. Pay utmost attention during maintenance operations.

PondMAX-FP2450-FP-Series-Pump-IMAGE-4PondMAX-
FP2450-FP-Series-Pump-IMAGE-5 PondMAX-FP2450-FP-Series-Pump-
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MAINTENANCE/ENTRETIEN:FP2450/3050/3950

TROUBLESHOOTING

**Problem** **Solution**
Insufficient water coming out of the pump **Check that the pump

intake is clean and without any obstructions
****
Check that there are no kinks in the connected tubes
****
Check that the pump is correctly powered.
The pump stops working| ****Check that the pump is correctly powered.
Make sure that the water level is not too low. The pump must be completely submerged in water to operate correctly.
Check that the impeller doesn’t have any obstructions
Lack of water or blocked impeller| The pump is provided with SmartMAG® motor protection. If there is lack of water or the impeller is blocked the pump recognizes the problem and turns off and attempts to restart. After 5 restart attempts in the space of 1-minute, the pump turns off completely. In this case unplug the pump from the electrical outlet and remove the cause of the problem. After adding water or clearing the blocked impeller plug the pump back in which will reset the SmartMAG® and the pump will resume working.**

REPLACEMENT PARTS: FP2450/3050/3950
(NOTE: THESE ARE THE MOST USED)

No. DESCRIPTION
1 Impeller with O-ring
2 Volute with screws
3 Hose adapter for hoses 38-32-25 mm

LIMITED PRODUCT WARRANTY

  • CMT Group LLC, a California limited liability company d/b/a PondMAX™ USA (the “Company”) expressly warrants to the original purchaser that, for a period of three (3) years from the date of sale, the covered product (the “Product”) will be reasonably free of defects in materials and workmanship and that when property handled, will conform, within accepted tolerance to applicable manufacturing specifications. This Limited Product Warranty (“Limited Warranty”) only applies to Company’s Products that are used, stored, handled, and installed in the manner recommended by the Company in the Product instruction manual.
  • Notwithstanding this Limited Warranty, customer acknowledges that some parts of the Product are consumable and may need to be replaced as part of ongoing Product maintenance, as recommended in the Product instruction manual, and are therefore not covered by this Limited Warranty.
  • Company will, at its option, repair or replace Product without charge, if the Product fails or does perform as warranted solely due to a manufacturing defect within the warranty period, subject to the exclusions set forth in this Limited Warranty.
  • Repair or replacement during this three (3) year warranty shall not include: reasonable labor charges necessary to repair or replace the defective Product, shipping costs, and packing and insurance costs. During the entire three (3) year warranty, Company’s obligation as to repair or replacement shall further be limited to repair or replacement with the models of the Product that are available at the time of the repair or replacement, and shall be limited to the repair or replacement of only the specific Product that fails due to a manufacturing defect. Any repaired or replaced Product shall also remain subject to the original three (3) year warranty from the date of the original sale, and any repair or replacement shall not extend the original warranty period in any manner or start a new warranty period.
  • You may obtain coverage under this Limited Warranty by providing Company with proof of original purchase. For service under this Limited Warranty, you must first contact the seller, distributor, retailer, or dealer from whom you purchased the Product and provide the following: copy of original receipt, your name and address, a description of the Product (including the serial number/date code set forth on the Product), and the nature of the defect. To expedite any warranty claims and processing, please submit to us the product registration card included with your purchased Product promptly after your purchase.
  • All warranty repairs must be performed by the Company, or a Company authorized third-party. Any repairs performed by you or an unauthorized third-party will not be compensated by Company and are not the responsibility of the Company and will void this warranty.

DISCLAIMER OF WARRANTIES:

Company’s Products must be stored, handled, installed, used, and maintained in accordance with instructions provided by Company, and this Limited Warranty is conditioned upon compliance with all such instructions. Copies of the Company’s use guide/care guide are included with the Product and available from the Company at the address listed below. You may also obtain these materials by contacting Company at 888-868-1185 or on the Company’s website www.pondmax.com.

  • This Limited Warranty does not cover defects caused b y: non-compliance with Company’s use guides, care guides, and/or instruction manual. Such failures include, but are not limited to, exposure to physical abuse, including, but not limited to chemical abuse (e.g. harsh cleansers and solvents), thermal abuse or shock (e.g. excessive heat or cold), incompatibility of fluid used near the Product, or misuse;
  • improper storage, installation, handling, and/or use of the Product;
  • damage not resulting from manufacturing defects that occur while the Product is in the customer’s possession;
  • unreasonable or unintended use of Product;
  • products installed with known or visible manufacturing defects at the time of installation;
  • minor conditions such as stains, scratches, etc.
  • Any information or suggestion by Company with respect to the Products concerning applications, specifications, or compliance with codes and standards is provided solely for your convenient reference and are made without any representation as to accuracy or suitability. You must verify and test the suitability of any information with respect to the Products for your specific application.
  • THE WARRANTIES SET FORTH IN THIS LIMITED WARRANTY ARE THE ONLY WARRANTIES MADE BY COMPANY IN CONNECTION WITH THE PRODUCT. COMPANY CAN NOT AND DOES NOT MAKE ANY IMPLIED OR EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, AND DISCLAIMS ALL OTHER WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PRODUCTS SOLD BY COMPANY ARE SOLD ONLY TO THE SPECIFICATIONS SPECIFICALLY SET FORTH BY COMPANY IN WRITING. OTHER THAN THE LIMITED WARRANTY SET FORTH HEREIN, COMPANY MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED. COMPANY’S SOLE OBLIGATION UNDER THIS WARRANTY SHALL BE REPAIR OR REPLACEMENT OF NON-CONFORMING PRODUCTS. BUYER ASSUMES ALL RISK WHATSOEVER AS TO THE RESULT OF THE USE OF THE PRODUCTS PURCHASED, WHETHER USED SINGULARLY OR IN COMBINATION WITH ANY OTHER PRODUCTS OR SUBSTANCES.

LIMITATION OF LIABILITY:

  • No claim by the buyer/owner of any kind, including claims for indemnification, shall be greater in amount than the purchase price of the Product in respect to which damages are claimed. IN NO EVENT SHALL COMPANY BE LIABLE TO BUYER/OWNER IN TORT, CONTRACT OR OTHERWISE, FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, RELIANCE, STATUTORY, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOSS OF USE, LOSS OF TIME, LOSS OF REVENUES, INCONVENIENCE, LOSS BUSINESS OPPORTUNITIES, DAMAGE TO GOOD WILL OR REPUTATION, OR LOSS OF DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES COULD HAVE BEEN REASONABLY FORESEEN, IN CONNECTION WITH, ARISING OUT OF, OR AS A RESULT OF, THE SALE, DELIVERY, SERVICING, USE OR LOSS OF USE OF THE PRODUCT SOLD HEREUNDER, OR FOR ANY LIABILITY OF BUYER TO ANY THIRD PARTY WITH RESPECT THERETO.
  • All provisions of this Limited Warranty are severable and if any provision shall be deemed invalid, the remaining provisions shall remain in full force and effect.
  • Please consult your retailer for quality original Company replacement parts.

Contact Information:

  • Any question concerning this warranty should be addressed to:
  • PondMAX USA P.O. Box, 341
  • San Leandro, CA 94577
  • Phone: 888.868.1185
  • Email: info@pondmax.com
  • Website address : https://pondmax.com

References

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