Ratiotec Rapidcount S-575 Banknote Counting Machine User Manual
- June 14, 2024
- Ratiotec
Table of Contents
Ratiotec Rapidcount S-575 Banknote Counting Machine
Introduction
Dear customer,
thank you for choosing the rapidcount S 575 banknote counting machine.
Please read the user manual carefully to ensure trouble-free and faultless operation. The recommended operational performance of the S 575 is 0.4 million banknotes per year. For trouble-free operation, we recommend having the machine serviced by Ratiotec Service at least once a year.
Note: Please make sure to insert only a maximum of 100 pieces of banknotes into the banknote feeder. The banknotes should be inserted in a central position possibly sorted by size and slightly fanned out into the banknote feeder.
Front side
- Feeder rail
- User interface
- Display
- Banknote stacker
- Banknote feeder
- Carrying handle
Rearview
- ON | OFF switch
- Mains cable connection
- Printer connection
- Connection for updates
- Adjustment screw
Control panel
- ADD: ___ Activate and deactivate the addition function When removing the banknotes that have been counted, the counting result is stored. The results from subsequent counting processes are added. To clear the values, press the START or CLR button.
- BAT: ___ Activate and deactivate the bundle function Exact counting of banknotes (e.g. banderols). The bundle size can be adjusted between 1 and 999 using the dial next to the display.
- CLR: ___ Deactivate the set bundle function. Reset counting results.
- AUTO: __ Preset mode. The machine will automatically start counting the banknotes when they are placed in the banknote feeder. A change from automatic to manual mode (MAL) is possible by pressing the AUTO button.
- MIX: ___ Preset mode. Count mixed banknote stacks including value counting and checking.
- SORT: __ Activate and deactivate the denomination function. Count sorted banknote stacks including value counting and checking. The first banknote is used as a reference – with differing types the machine stops.
- CNT: ___ Activate and deactivate the counting function. Piece counting including checking of sorted or mixed banknote stacks (without value counting), e.g. to count foreign currencies. In CNT mode, the MG, MT and UV checks can also be activated or deactivated separately.
- START/CLR: _____ Reset the counting results. Press and hold the START button to enter the date and time settings.
- PRINT: __ Print counting result via optionally available thermal receipt printer RTP 300. Is a receipt printer is connected to the printer port of the banknote counter, a receipt can be printed by pressing the PRINT button.
Warnings
- Before switching on the machine, make sure that no foreign objects interfere with the operation of the machine.
- Do not place the machine in the immediate vicinity of water or other liquids.
- To reduce the risk of electric shock, do not disassemble the machine yourself.
- Use the mains cable supplied.
- Do not use the machine in an environment with high temperature or high humidity.
Operation
- Connect the mains cable supplied to the machine power connector and a power source. Then press the ON | OFF switch. After switching on the rapidcount S 575, the machine carries out a self-test. After a successful test, the device is ready for use.
- Initial commissioning: After switching on the device via the ON | OFF switch, pressing and holding the START button will take you to the date & time settings. The START button should be pressed until a beep sounds and the year in the top left corner of the display is grayed out. The grayed-out indication can be changed by pressing the MIX or CNT button. Press the START button again to go to the next entry. To save all the settings, press the START button again for several seconds.
- Fan the banknotes slightly and place the banknote stack to be counted centered and roughly sorted according to size into the banknote feeder. When Autostart is activated, the banknote counting machine automatically starts the counting procedure after about 2 seconds. When starting manually, please press the START button. The banknotes are counted and transported via the banknote ejection into the tray compartment. The counting result can be read off the display.
Cleaning of the machine
Before cleaning the machine, switch it off and remove it from the power source. Do not use liquid cleaners to clean the machine. We recommend the use of a compressed air spray.
- Cleaning the optical sensor: It is important to clean the sensors regularly to prevent paper or dust particles from settling.
- Cleaning the inside of the machine: The inside of the machine should be cleaned once a month. Turn off the machine and simply open the lid to access the interior.
- Further recommendation: Do not use the machine in dusty or dirty areas. Always protect the machine from dirt when it is not in use.
Adjustment of the banknote feeder
Set a suitable distance between the feed rail and the feed rollers by using the adjustment screw. The screw is located behind the top cover on the back of the device. Turn the screw to the left to decrease the distance, turn the screw to the right to increase the distance.
Error messages S 575
80% of the errors are caused by dust and dirt inside the machine. Regular cleaning of the machine prevents most of these malfunctions. If the machine detects a suspicious banknote, it interrupts the counting process and starts beeping. After removing the suspect banknote – this is the last banknote on the banknote stacker – press the START button to continue with the counting.
| Display | Problem | Solution |
|---|---|---|
| E80, EC0 | Chained banknotes. Some banknotes stick together or overlap | Take |
out the banknotes from the Banknote stacker and place them again in the banknote feeder. Start the counting process again.
If it is often displayed, adjust the adjusting screw toward the counter- clockwise direction.
E84| The banknote has been inserted at an angle| Remove the banknote, insert
it straight into the feeder, and count again.
E 41, E43| Creased banknote| Remove the banknote, remove the crease, and count
again.
E10, E62, E64, E67, E81, E82, E85, E86, E31| Counterfeit or suspicious
banknotes or soiled sensors| Remove the suspect banknote, and re-count the
banknotes. Possibly cleaning the sensors.
If you experience problems with the machine, you can download a brief calibration manual on our website and calibrate the machine yourself. If the calibration of the machine does not solve the problem, you can of course contact the technical support service.
ratiotec GmbH & Co. KG Max-Keith-Str. 66 | 45136 Essen
- T: +49 (0) 201/361 49 – 0
- F: +49 (0) 201/361 49 – 26
- E-Mail: info@ratio-tec.de
- Internet: www.ratio-tec.de
ratiotec Italia S.r.L. Località Bessiche 76|B Zona Industriale 15070 Tagliolo Monferrato (AL)
- Tel: +39 0143 150 901 6
- Fax: +39 0143 150 901 9
- www.ratio-tec-it
- info@ratio-tec.it
FREQUENTLY ASKED QUESTIONS
What is the Ratiotec Rapidcount S-575 Banknote Counting Machine?
The Ratiotec Rapidcount S-575 is a banknote counting machine designed for fast and accurate counting of paper currency. It is commonly used in banking, retail, and other cash-handling environments.
How does the Ratiotec Rapidcount S-575 operate?
The Ratiotec Rapidcount S-575 operates by accepting stacks of banknotes, which are then fed through the machine for automated counting. It uses advanced technology to detect and count bills efficiently.
What types of currencies does the Ratiotec Rapidcount S-575 support?
The Ratiotec Rapidcount S-575 is often designed to support various currencies, accommodating the needs of users in different regions and countries. Users should check the product specifications for currency compatibility.
Can the Ratiotec Rapidcount S-575 detect counterfeit banknotes?
Yes, the Ratiotec Rapidcount S-575 often comes equipped with counterfeit detection features, such as UV (ultraviolet) and MG (magnetic) sensors, to identify and alert users about potentially counterfeit banknotes.
What is the counting speed of the Ratiotec Rapidcount S-575?
The counting speed of the Ratiotec Rapidcount S-575 may vary, but it is typically designed for high-speed counting to process large volumes of banknotes quickly. The product specifications will provide details on counting speed.
Is the Ratiotec Rapidcount S-575 suitable for different denominations and sizes of banknotes?
Yes, the Ratiotec Rapidcount S-575 is often designed to handle various denominations and sizes of banknotes. It provides versatility to users who deal with multiple currencies or different denominations of the same currency.
Can the Ratiotec Rapidcount S-575 batch count banknotes?
Yes, the Ratiotec Rapidcount S-575 typically includes batch counting features, allowing users to set a specific number of banknotes for each batch. This is useful for organizing and packaging cash.
What is the hopper capacity of the Ratiotec Rapidcount S-575?
The hopper capacity of the Ratiotec Rapidcount S-575 may vary, but it is the maximum number of banknotes that the machine can accept and process in a single batch. Users can check the product specifications for hopper capacity details.
Is the Ratiotec Rapidcount S-575 easy to maintain?
Yes, the Ratiotec Rapidcount S-575 is generally designed to be user-friendly and low-maintenance. Regular cleaning and occasional maintenance are recommended to ensure optimal performance.
Can the Ratiotec Rapidcount S-575 handle worn or damaged banknotes?
The ability of the Ratiotec Rapidcount S-575 to handle worn or damaged banknotes may depend on the severity of the damage. Minor wear is usually tolerated, but severely damaged banknotes may impact the counting accuracy.
Does the Ratiotec Rapidcount S-575 come with warranty coverage?
Many Ratiotec Rapidcount S-575 machines come with warranty coverage, providing users with protection against defects or malfunctions. The warranty typically range from 1 year to 2 years.
What is the noise level of the Ratiotec Rapidcount S-575 during operation?
The noise level of the Ratiotec Rapidcount S-575 may vary, but it is generally designed to operate at a low noise level to minimize disruption in quiet environments. Users can check the product specifications for noise level details.
Can the Ratiotec Rapidcount S-575 be used for different currencies in a mixed denomination mode?
Some models of the Ratiotec Rapidcount S-575 may offer a mixed denomination mode, allowing users to count and batch banknotes of different denominations in a single operation. Users should check the product specifications for this feature.
Is technical support available for the Ratiotec Rapidcount S-575?
Many manufacturers provide technical support and customer assistance for the Ratiotec Rapidcount S-575 to address setup, usage, and troubleshooting questions. Users can reach out to the manufacturer or distributor for assistance.
Can the Ratiotec Rapidcount S-575 handle foreign currencies?
The Ratiotec Rapidcount S-575 is often designed to handle multiple currencies, including foreign currencies. Users should check the product specifications to confirm the machine's compatibility with specific foreign currencies.
Does the Ratiotec Rapidcount S-575 have a display screen for counting information?
Yes, the Ratiotec Rapidcount S-575 typically features a display screen that shows counting information, including the number of banknotes counted and any error messages. The display is designed to be user-friendly for easy operation.
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