bilantan BirdHi Ultra Smart Bird Feeder with Camera User Manual

bilantan BirdHi Ultra Smart Bird Feeder with Camera

What’s in the Box

Camera Structure

How to use the Bilantan Bird Feeder

( Notice: It’s recommended to fully charge the camera with Micro USB cable before the first use.)

1. Download Bilantan APP in Apple App Store or Google Play.
2. Sign Up for a new Bilantan account.
3. Press and hold the camera power button for about 3s to turn it on.
4. Open the Bilantan app, tap+ plus icon on the top right and then tap Add a new camera or tap scan the QR code on the side of the camera
5. Follow the prompts until you get a QR code for the camera screen.
6. Assemble Bilantan Bird Feeder, including the solar panel, the bird feeder lid, the feeding troughs, and the hummingbird feeder.
7. Install the Bilantan Bird Feeder Bracket on your wall with the screws or on the tree with a strap provided, then slide the Bilantan Bird Feeder into the bracket through the slide rail. Or simply put the Bilantan Bird Feeder on a flat surface.

Wall Installation

Tree Installation

Plane placement

Camera Technical Specifications

Video and Audio

512Mbit DDR2
Sensor| GC2063 (2 million pixels)
Video Coding| H.265
Audio Coding| MC

Network

• Networking Mode: QR code networking, Hotspot networking
• Wireless Network: 2.4G Wi-Fi (IEEE802.llb/g/n), built-in antenna

Storage

set
Offline Recording| Supported, can be viewed on the timeline
Intelligent Algorithm| Accurate human form push; remote wake-up; fast-start human form; ultra-low power consumption

Software

• App Name: Bilantan
• System: IOS/Android

Power Consumption

General

FAQ

1. How to solve the failure of the device QR code network configuration?

2. Choose the 2.4GHz WiFi selected in the App and make sure the password is correct.

3. Confirm whether the device is reset. Long press the reset button on the device for 3- 5s until the device beeps.

4. Reset the router and try to generate a new QR code.

5. Keep the distance between router and bird feeder less than 20m.

6. If your problem is still not solved, please contact Bilantan customer service for help.

7. How many people can connect and watch the camera at the same time?

8. Theoretically, the system does not limit the number of connections under good bandwidth conditions. But the more people are watching online at the same time, the slower the transmission speed will be. For better video experience, we suggest 5-10 people can watch at the same time.

9. I keep buffering when I start watching the real-time videos, what should I do?

10. Check whether the router connected to the camera can connect to the external network normally, or restart and configure the router.

11. Check whether the mobile phone can connect to the Bilantan server normally.

12. Close and restart the Bilantan App.

13. Re-plug the power supply of the camera and restart the camera.

14. What should I do if the screen shows the device is offline?

15. You can cut off the power supply of the device and turn it on again then wait for the device to go on line automatically. If the device is not connected to the Internet, you can try to reconfigure the network for the camera or use a network cable for the network.

16. If you still cannot go online, please provide the device ID, firmware version information, and router model and contact Bilantan customer service.

17. If it is a 4G device, please confirm whether the data card still has traffic and whether the data card is bound in violation of regulations. You can enter their website and ask the card dealer.

18. What should I do if the video and sound are out of sync and there is a delay?

19. Please check the environment network where your device is located.

20. Limit the number of simultaneous on line viewers Appropriately.

21. Try to restart the APP or camera.

22. What is the difference between cloud storage and local SD card storage?

23. About Remote Download Video and Video Collection: The Cloud storage supports remote download video and video collection but SD card storage only supports downloading video in the local area network.

24. About Uncontrollable Risks: In case of being taken away by an uninvited guest or damaged, the data will be gone forever. But if the data is stored in the cloud, it can avoid the risk of damage to equipment and memory cards.

25. About Convenience: You have to use a brand new SD card or a used SD card with no storage files in it to set up the bird feeder and then get it to work normally. So it’s a waste of money to buy a new one or a waste of time to transfer the files from a used SD card to another place.

26. Is cloud storage safe?

27. Bilantan’s cloud service uses Amazon servers, financial-level defense measures, and dynamically encrypted data transmission. One account, one device, corresponds to an independent cloud space, so you don’t have to worry about data loss or privacy leaks, and you can avoid the risk of losing key evidence if your device is stolen.

28. Why can’t I see a bird through the camera for a long time?/Why there are no birds visiting the feeder?

29. Mix different kinds of seeds/food. Such as new seeds, suet, nuts, fruit, mealworm, etc.

30. Learn about the common birds in your state. Put the food they like.

31. Place the Bilantan bird feeder in the same general area as the old feeders.

32. Position your Bilantan bird feeder in an attractive, safe location.

33. Be patient. Birds need time to find and adapt to a new feeder.

34. Why solar charging is slow?
    Please confirm whether the solar panel is well connected with the camera and can receive sufficient sunlight, and make sure the following things:

35. The temperature range of the camera when charging is 0~40°.

36. The solar panel is not covered by anything even the shade of the tree.

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