Pop Sonic GOSonic Portable Toothbrush Instruction Manual

: June 14, 2024
: POP SONIC

Table of Contents

Pop Sonic GOSonic Portable Toothbrush
- General description
Features
How to insert the battery
Caution
Warranty
Contact Details
Frequently Asked Questions
Video- Product Overview
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Pop Sonic GOSonic Portable Toothbrush

Pop-Sonic-Portable-GOSonic-Toothbrush-product

General description

A. Brush head
B. Power button
C. Battery cover
D. Protective cover

Features

Toothbrush vibration rate: Up to 30,000 strokes per minute.
2 Speeds.
Replaceable toothbrush head.
Battery use: One AM type battery.

How to insert the battery

Turn the battery cover counter-clockwise as CD and pull down the cover to remove it.
Insert the battery with polarity as directed.
Replace the battery cover and turn clockwise as® until the battery cover is securely in place.

Batteries should be recycled or disposed of as per state and local guidelines.

How to change the replacement brush head

Turn the brush head as O and pull up as 8. Align the new brush head as O and turn it as 8. The notch on the neck should align with the inner notches of the toothbrush head to lock in place.

Caution

Please stop using this product and contact your dentist if excessive bleeding occurs after use or if bleeding continues to occur after one week of use.
When brushing your teeth, please use the vibration force from the toothbrush itself. Do not force the bristles hard against the teeth or gums.
Avoid high heat and direct sunlight.
Do not use a wet hand to replace the battery. It will cause the battery to malfunction.
If the power is low, the vibration frequency of the product will be reduced or stopped. This is not a malfunction, please change the battery.
Clean and dry the brush and cover before storing.
Store in a place out of reach of children.

Warranty

GOSonic toothbrush one-year limited warranty Pop Dental will replace your originally purchased item, within one year of the shipping confirmation date, if it is found to be defective in materials or function. This warranty is valid for the original purchaser. Proof of purchase is required – even if your product is a gift. After 30 days from the original purchase date, Pop Dental will require that the defective unit be returned. The customer is required to pay the postage to return the defective unit. Electronic units will be evaluated by our service center. If your unit is repairable it will be serviced and shipped back to you. If your unit is not repairable Pop Dental will cover the cost to reship and replace your unit with a new unit. If a unit is returned and is functioning it will be returned to you.

This warranty gives you specific legal rights and you may also have other rights which vary from stale lo stale.

How to obtain warranty service

Go to www.popdental.com/register. Once we receive your request, we will give you detailed instructions on how to process the replacement of your product.
Call US 1 631-619-7122, Mon-Fri 8 am-5 pm, MST, or email us at customerservice@popdental.com
Warranty Exchanges for 3rd Party Purchases (Items Not
Purchased Directly Through Pop Dental): Please provide proof of purchase with a date from your third-party vendor.
Any warranty exchange will require approval from Pop Dental.

What is not covered under warranty

Broken brush head tips are considered damage to the product and are not covered under warranty.
Damage caused by misuse – submersion in water, abuse, neglect, alterations, or dropping the product.
Normal wear and tear, including chips, scratches, abrasions, discoloration or fading.

Limitation of remedies

In no event shall Pop Dental be liable for any special, incidental or consequential damages based upon breach of warranty, breach of contract, negligence, tort, or any other legal theory. Such damages include, without limitation, loss of savings or revenue; loss of profit; loss of use; the claims of third parties including, without limitation, dentists and dental hygienists; and cost of any substitute equipment or services.

Contact Details

Phone:800-772-9174
Email: help@shoppopsonic.com
Customer Service:customerservice@popdental.com

Frequently Asked Questions

How do I change the replacement brush head on the GOSonic toothbrush?

To change the replacement brush head, turn the brush head counterclockwise and pull it up to remove it. Align the new brush head and turn it clockwise to lock it in place. Ensure that the notch on the neck aligns with the inner notches of the toothbrush head.

What type of battery does the GOSonic toothbrush use?

The GOSonic toothbrush uses one AM type battery.

How should I dispose of the battery when it's no longer functional?

Batteries should be recycled or disposed of in accordance with state and local guidelines for battery disposal.

Can I use the GOSonic toothbrush with toothpaste, or is water sufficient?

You can use toothpaste with the GOSonic toothbrush if you prefer. However, it's recommended to use a small amount of toothpaste.

What should I do if I experience excessive bleeding while using the GOSonic toothbrush?

If excessive bleeding occurs after use or continues for more than one week, it's advisable to stop using the product and contact your dentist for guidance.

What is the warranty coverage for the GOSonic toothbrush?

The GOSonic toothbrush comes with a one-year limited warranty. It covers defects in materials or function for the original purchaser. Proof of purchase is required, and after 30 days, the defective unit must be returned for evaluation.

What is not covered under the warranty for the GOSonic toothbrush?

The warranty does not cover broken brush head tips, damage caused by misuse (e.g., submersion in water, abuse, neglect), or normal wear and tear (e.g., chips, scratches, abrasions, discoloration, fading).

What are the two speed settings of the GOSonic toothbrush?

The GOSonic toothbrush offers two speeds to choose from, allowing you to customize your brushing experience for your comfort and preference.

Can I use the GOSonic toothbrush with braces or dental appliances?

While the toothbrush is suitable for general oral care, it's advisable to consult with your orthodontist or dentist before using it with braces or dental appliances to ensure it meets your specific dental needs.

How often should I replace the battery in the GOSonic toothbrush?

You should replace the battery when you notice a decrease in power or if the toothbrush stops functioning correctly. Follow the instructions provided earlier for inserting a new battery.

What should I do if my GOSonic toothbrush experiences reduced vibration frequency or stops vibrating altogether?

If the power is low, the vibration frequency of the toothbrush may be reduced or stopped. This is an indicator to change the battery.

Can I share my GOSonic toothbrush with other family members?

While it's possible to share the toothbrush handle, it's recommended to use separate brush heads for each family member to maintain hygiene and prevent cross-contamination.