Neugo NE033 Steam Mop for Hardwood Floor Cleaning User Manual

: June 14, 2024
: Neugo

Neugo NE033 Steam Mop for Hardwood Floor Cleaning User Manual

GENERAL SAFETY INSTRUCTIONS

Read this manual thoroughly before first use, even if you are familiar with this type of product. The safety precautions enclosed herein reduce the risk of fire, electric shock and injury when correctly adhered to. Keep the manual in a safe place for future reference, along with the completed warranty card, purchase receipt and carton. If applicable, pass these instructions on to the next owner of the appliance. Always follow basic safety precautions and accident prevention measures when using an electrical appliance, including the following:

Electrical safety and cord handling

Before turning on the steam mop, ensure your electrical voltage and circuit frequency correspond to those indicated on the appliance rating
To provide continued protection against the risk of electric shock, connect the appliance to a properly grounded electrical outlet only. Never force the plug into an
Do not use an extension cord or electrical outlet with inadequate currentcarrying
To reduce the risk of electrocution, never operate this product with wet hands or without Never immerse it under water or spill liquids into the product.
Protect the power Do not kink or damage the power cord. Do not pull or carry the steam mop by the cord. Do not use the cord as a handle, close a door on the cord, or pull the cord around sharp edges or corners. Keep the cord away from heated surfaces.
If the supply cord or plug is damaged, do not use the A damaged cord or plug must be replaced by the manufacturer, its service agent or appropriately qualified personnel in order to avoid a hazard.
Do not leave the appliance unattended while connected to the power
Turn off the switch and unplug the electrical cord when not in use and before servicing. To unplug, grasp the plug, not the

Usage conditions and restrictions

This steam mop is intended for household use only. Do not use it for anything other than its intended purpose, and only use it as described in this
Only use the steam mop with the accessories supplied with the
Improper assembly or use may result in the risk of fire, electric shock and/or injury to
We assume no liability for any eventual damages due to improper use or incorrect
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their
Supervise young children to ensure they do not play with the
Do not allow the steam mop to be used as a
Close attention is necessary when this appliance is used near children, pets or
Do not use the steam mop

SAFE OPERATION

Ensure that all the parts are correctly assembled before
Do not use the steam mop without the floor cloth in
Do not use it without water in the water
Place the appliance on a flat surface when operating to avoid
Do not insert any objects into Do not use with any opening blocked.
Never block the steam openings or place the product on a soft surface, where the steam openings may be Keep the steam openings free of lint,hair
Do not use any detergents in the water tank for cleaning, only use water. [Please use distilled or purified water in hard water ]
Using detergents in the water tank is unsafe and will damage the
Never direct steam towards people, animals or plants, or equipment containing electrical
Use extra caution when using the steam mop on
Keep your work area well
Store your steam mop indoors in a cool, dry area out of children’s
The unit has no user-serviceable parts contained within. Do not attempt to repair, disassemble or modify the

PRODUCT DIAGRAM

ASSEMBLING THE STEAM MOP

Before assembling the steam mop ,please make sure the power switch is in the “OFF” position
Connect the part as shown below:

Fit the mop pad over the mop head as shown below

2 Methods to fill the tank with water
1 Squeeze both sides of the tank to remove it,open the tank cap, flit with water, coverthewater tank cap and put the tank back into its slot. 2 Fill with water by cup without removing tank

Unlock the self-standing mode

Holding the mop head and pull the main body back, so that the locking buckle will be detached, and the mop head will be flexible rotating to mop.

USING THE STEAM MOP

The easy,environmentally friendly way to clean your floors

l NO CHEMICALS

Thoroughly cleans and sanitizes floor surfaces without any chemicals.

l NO ELBOW GREASE

Easily removes dirt and grime from hard floors or carpets, leaving them hygienically clean without the need for hard physical labour.

l TAP WATER ONLY

Designed for use with plain tap water that is converted into steam.[Distilled or purified water is recommended for use in hard water areas.]

l REUSABLE CLOTH

Comes with two reusable, highly absorbent microfibre cloths that can be machine-washed in hot water and tumble dried.

l USE ON MOST HARD FLOOR

Designed for use on hard surfaces that can withstand high heat,including ceramic tiles,marble, stone or linoleum floors and on sealed hardwood or parquetry floor [see “CAUTION!” note below].

l USE ON CARPET AND RUGS

Designed for use with the supplied carpet glider on carpet and rugs that can withstand high heat.

CAUTION!

Do not use the steam mop on unsealed wood
Do not let the steam mop stand on any wood floor for an extended period of time.This can cause the wood grain to Test on an isolated area of the surface before proceeding.
Take extra care when using the steam mop on surfaces that have been treated with wax,as the heat and steam may remove the wax or
Take extra care when using the steam mop on vinyl, linoleum or any other heat-sensitive floor, as too much heat can melt the glue on the floor. We recommend cleaning a small sample in an inconspicuous area of the floor first and checking the manufacturer’s use and care instructions for the surface to ensure its suitability for steam

NOTES:

Before you start steam cleaning your floor,make sure:

The surfaces that you want to steam clean have been swept or
The steam mop is fully
The microfibre cloth sits tightly around the steam head.[Do not use the mop without the microfibre cloth! ]
The water tank is filled.[Do not add cleaning solutions, only use tap water,or distilled/purified ]

Start using the steam mop:

Plug into electrical outlet suitable for the appliance,ensure the AC outlet and the product rating label voltage are
Turn on the power switch power indicator light; the unit starts heating up.It takes approximately 20-30 seconds for the unit to heat up and the steam to be
Push the unit forward and backward along the
When the water level in the water tank is low, the power switch must be turned off Unplug the unit from the electrical outlet and refill the water tank by following the instructions.
If you use the steam mop for a long time, the cloth sleeve may become very wet or dirty G will need to be replaced. Turn off the unit &allow it to cool before replacing.While replacing the cloth sleeve, don’t touch the steam head to avoid
To sanitize a specific area of your floor, position the steam mop over the area for a minimum of 8 seconds, but no longer than 15 seconds. The steam temperature will reach approximately 194℉-230℉ (90°C-110°C).This is particular useful for cleaning the bathroom, pet sleeping area or around garbage bins.

TECHNICAL SPECIFICATIONS

Model	NE033
Rated Voltage	110-120V 60Hz
Water Tank Capacity	450 ml/15 fl oz
Steam Generation Delay Time	20-30 seconds
Rated Power	1100-1200W

TROUBLE SHOOTING GUIDE

Problem	Reason	Solution
Can Not Turn On	Doesn’t plugged in

/Poor connection

| 1.Unplug and then plug it again. 2.Plug the product beside the socket
Power switch not turn on| Press the power button to ON status
Product Damage| Stop Using & Contact customer service ( service@neugotech.com )
Can Not Turn Off| Switch isn’t turn off| Switch off the machine
Product Damage| Stop Using & Contact customer service ( service@neugotech.com )
Reduced steam

/ No Steam

| Power switch not turn on| Press the power button to ON status
Out of water| Turn off the cleaner and refill the water tank.
Low steam setting| Adjust the steam level to a higher setting
Gravity ball straw does not touch the water| Shake the main body & move the gravity ball into water.
Plug was pulled out

/Poor Connection

| Unplug and then plug it again.
Steam generation need 20sec| Please wait as least 20sec for the water to heat up & the work light to turn blue
The removable water tank did not connect with the

machine body tight enough

| Please remove the tank and install it back correctly.
Have used chemical cleaner or water with high hardness.| Stop Using & Contact customer service ( service@neugotech.com )
Can Not

be detached

| Didn’t press the release buttons| Press the release buttons & pull out the accessory at the same time.
Stop working| Short Out Protection Running with NO water| Turn off the cleaner and refill the water tank.
Plug was pulled out

/Poor Connection

| Unplug and then plug it again.
Product Damage| Stop Using & Contact customer service ( service@neugotech.com )
Can Not clean the floor as well| Carpet glider did not remove & the mop pad did not reach

the floor.

| Remove the carpet glider for hard floor mopping.
Hard to swivel the mop head| Did not unlock the self stand buckle of the mop head| Unlock the self stand buckle following page 7.
Water leaking| Loosen tank cap| Turn off the cleaner and turn the tank cap tightly.
The mop head did not connect with the machine body properly.| Please remove the mop head and install it back correctly.
Product Damage| Stop Using & Contact customer service ( service@neugotech.com )
Hard to use on the carpet| Carpet glider not buckled| Make sure the carpet glider has been buckled on the floor head.

Problem	Reason	Solution
There is a puddle of water / The mop pad is not picking up dirt	The mop
pad is saturated and needs changing.	Change another mop pad or wash the mop

pad.
The metal button of pole did not pop up| Metal button to attach pole parts is stuck inside pole.| Please press it out with a small stick, press it several times until it pops up flexibly

*****FREQUENTLY QUESTION & ANSWER*

Question	Answer
Are the cleaning pads reusable/washable?	Yes, our microfiber mop pads

are machine washable. Please use only liquid detergents. Do not use fabric

softeners or bleach for best results. Air dry the mops.

What floors can the steam mop use for?| Our steam mop is designed to clean hard flooring such as ceramic tile, vinyl, laminate, marble, stone and sealed hard wood floors. Use of your steam mop on waxed or some non-waxed floors may result in a diminished glossiness.
Do you need to pump the handle to release the steam or is it automatic?| Our steam mop will release steam automatically. Steam Level is adjustable: Low(delicate floors), Medium(regular cleaning) and High(durable floors or sticky messes).
Can you use a cleaning solution with this steam mop or should you only use water in it?| Our steam mop can not use any cleaning solution. We recommend only using distilled water to increase the service life of mop.

*****CONTACT US*

Company: guangxinanningshihongliyumaoyiyouxiangongsi Customer support: service@neugotech.com
Address: No. 8, Unit 3, Building 5, No. 6, Wuyi East Road, Jiangnan D Nanning Guangxi Zhuang Autonomous Region 530031Made in China