Demotio MA-80E Money Counter Machine User Manual
- June 14, 2024
- Demotio
Table of Contents
Demotio MA-80E Money Counter Machine
DESCRIPTION
The Demotio MA-80E Money Counter Machine is a flexible and effective solution for managing currency. It is capable of counting mixed denominations, offering a variety of counting modes, and providing advanced counterfeit detection, making it suitable for a wide range of financial processing needs. Featuring a user-friendly interface and multiple output choices, it offers convenience and adaptability. Its robust construction includes elements such as an accessible rear cover and an enhanced feeding mechanism, ensuring dependable and trouble- free operation. Supported by Demotio’s dedication to quality and customer assistance, the MA-80E is a dependable option for businesses in search of efficient cash handling.
SPECIFICATIONS
- Brand: Demotio
- Model: MA-80E
- Display: 2.8″ high resolution true color LCD display
- Net Weight: 6 KGS
- Size of Countable Notes:
- Length: 110~190 mm
- Width: 50×85 mm
- Hopper Capacity: 500pcs
- Stacker Capacity: 200pcs
- Power Supply:
- 110V~60Hz
- 220VA~50Hz
- Power Consumption: 60W
- Unit Dimensions: 245mm(W) 268mm(D) 244mm(H)
WHAT’S IN THE BOX
- Counter Machine
- User Manual
FEATURES
- Mixed Denomination Counting: The MA-80E is capable of tallying various bill denominations simultaneously, streamlining cash handling.
- Three Counting Modes: It offers a choice of mixed denomination counting, single denomination counting, and a basic counting mode to cater to diverse cash processing requirements.
- User-Friendly Interface: The device boasts an uncomplicated design with a single-button result readout for user convenience.
- Bank-Grade Sensors: Equipped with high-quality sensors, it ensures reliable USD counterfeit detection and precise value recognition.
- Comprehensive Counterfeit Detection: The device employs multiple detection features, including the identification of magnetic ink, infrared reflection, ultraviolet ink, watermark analysis, and more.
- Continuous Enhancement: Regular software updates based on market data guarantee robust counterfeit detection and precision.
- Diverse Output Options: The results can be presented on the machine’s LCD or sent to a computer for record-keeping.
- Accessible Back Cover: The machine features a back cover that can be easily opened to prevent bill jams and facilitate sensor maintenance and calibration.
- Quality Assurance: Demotio rigorously examines the quality of the machine, subjecting it to a battery of tests, including 100% parts inspection and a 24-hour aging test.
Enhanced Back Cover Design:
- The introduction of an openable back cover has effectively eliminated the issue of bill jams.
- Demotio’s MA-80E model has overcome the common problem of bill jams, which was a persistent concern with similar machines.
- The specially designed full open mechanism at the back of the machine is a significant improvement, offering relief to users who have faced this challenge in the past.
- This feature also proves extremely beneficial for cleaning and calibrating the internal sensors as needed.
Improved Feeding Mechanism:
- Based on valuable customer feedback and insights gained from high-end bank-grade equipment, the feeding mechanism of the MA-80E model was significantly enhanced in October 2022.
- In comparison to similar models available in the market, Demotio’s Multi-currency Mixed Denomination money counter machine, the MA-80E, stands out for its notably smoother and more reliable operation in both banknote feeding and counting processes.
Carefree Service Policy:
- Demotio’s famous CAREFREE Service Policy ensures the highest level of customer satisfaction and support.
- This policy guarantees a 100% carefree return or replacement with a brand new machine in the event of any issues that cannot be resolved through software upgrades.
- Additionally, Demotio offers lifelong parts supply and software upgrades upon request to ensure continued optimal performance.
- The company’s experienced and professional engineers are readily available online to address all customer inquiries through email or phone calls within 24 hours.
HOW TO USE
- Plug-In: Establish a connection between the machine and a power source and power it on.
- Load Bills: Place a mixed stack of bills into the hopper without the need for pre-sorting.
- Select Mode: Choose your preferred counting mode (mixed denomination, single denomination, or basic counting).
- Initiate Counting: Launch the counting process by pressing the corresponding button.
- Result Display: The machine will present the results, including the value and quantity of each denomination and the total value and quantity.
- Batch Function: Utilize the BATCH function in combination with the SDC counting mode to specify the desired number of bills.
- External Display: If necessary, attach an external display for customer viewing.
- PC Connection: Link the machine to a computer using an optional data transmitter/upgrader (RD-200) to output data.
- Regular Cleaning: Routinely clean the sensors and the machine for optimal performance.
MAINTENANCE
- Routine Cleaning: Maintain a regular cleaning schedule to eliminate dust and debris from the sensors, hopper, and feed rollers.
- Bill Condition: Ensure that the bills are in good condition and free from damage before initiating the counting process.
- Firmware Updates: Keep the machine’s software up-to-date to enhance its performance.
- Power Cord Inspection: Regularly examine the power cords for any indications of wear or damage.
- Calibration Verification: Periodically validate the counting accuracy by counting a stack of bills with a known quantity.
- Overload Prevention: Prevent overloading the hopper to avert any potential damage.
- Proper Storage: When not in use, store the machine in a clean, dust-free environment.
- Timely Issue Resolution: Promptly address any operational issues to ensure uninterrupted performance.
PRECAUTIONS
- Moisture Avoidance: Prevent exposure to liquids and moist surroundings.
- Stable Surface: Ensure that the machine operates on a stable, level surface to ensure precise counting.
- Gentle Bill Handling: Refrain from inserting damaged or folded bills into the machine.
- Finger Safety: Do not insert fingers or foreign objects into the machine while it is in operation.
- Safe Power Disconnection: When not in use, disconnect the machine from the power source.
- Adherence to Electrical Safety: Employ the provided power cord and adhere to electrical safety guidelines.
- Temperature Management: Operate the machine within the recommended temperature range.
- Power Cord Inspection: Routinely inspect the power cords for any signs of damage or fraying.
- Supervision: Maintain oversight of the machine during operation to prevent misuse.
TROUBLESHOOTING
- Machine Won’t Power On: Ensure the power source and cord are properly connected.
- Bill Miscounting: Verify that bills are in good condition and clean.
- Bill Jams: Clear any bill jams in the machine’s feeding mechanism.
- Slow Counting: Check the counting mode and bill conditions.
- Denomination Recognition Errors: Clean the sensors and ensure accurate calibration.
- Counterfeit Detection Issues: Review the counterfeit detection settings and update firmware.
- Connectivity Problems: Inspect cable connections for printing or data transfer.
- Overheating: Ensure proper ventilation to prevent overheating.
- Unusual Noises: Investigate any uncommon sounds and, if necessary, contact customer support.
FREQUENTLY ASKED QUESTIONS
What is the Demotio MA-80E Money Counter Machine?
The Demotio MA-80E Money Counter Machine is a high-speed currency counting device designed to accurately and efficiently count various denominations of banknotes, providing a reliable solution for businesses and financial institutions.
How does the Demotio MA-80E Money Counter Machine work?
The Demotio MA-80E Money Counter Machine utilizes advanced technology to scan and count banknotes as they pass through the machine. It often employs multiple sensors and detection methods to ensure accurate and speedy counting.
What types of currencies can the Demotio MA-80E count?
The Demotio MA-80E Money Counter Machine is typically capable of counting various currencies, including different denominations and sizes of banknotes from various countries.
Is the Demotio MA-80E suitable for businesses and financial institutions?
Yes, the Demotio MA-80E Money Counter Machine is commonly used by businesses, banks, credit unions, and other financial institutions to streamline cash handling processes and enhance accuracy in counting money.
What is the counting speed of the Demotio MA-80E Money Counter Machine?
The counting speed of the Demotio MA-80E Money Counter Machine may vary by model, but it is typically designed to count banknotes at a high speed, significantly reducing the time required for cash handling.
Does the Demotio MA-80E detect counterfeit banknotes?
Many models of the Demotio MA-80E Money Counter Machine are equipped with counterfeit detection features, including UV (Ultraviolet), MG (Magnetic), and IR (Infrared) detection methods to identify counterfeit banknotes.
Is the Demotio MA-80E Money Counter Machine user-friendly?
Yes, the Demotio MA-80E Money Counter Machine is often designed with a user- friendly interface, making it easy for users to operate and access various counting and detection functions.
What is the hopper and stacker capacity of the Demotio MA-80E?
The hopper and stacker capacity of the Demotio MA-80E Money Counter Machine may vary by model, but it is typically designed to hold a significant number of banknotes for efficient counting and sorting.
Can the Demotio MA-80E be connected to a computer or external device?
Some models of the Demotio MA-80E Money Counter Machine offer connectivity options such as USB or RS-232, allowing for data transfer and integration with external devices and software.
Is the Demotio MA-80E Money Counter Machine designed to be durable?
The Demotio MA-80E Money Counter Machine is often built to be durable and reliable, with features like robust construction and wear-resistant components to withstand heavy usage.
What is the warranty for the Demotio MA-80E Money Counter Machine?
The warranty typically range from 1 year to 2 years.
Can the Demotio MA-80E count mixed denominations of banknotes?
Yes, some models of the Demotio MA-80E Money Counter Machine are equipped with the ability to count mixed denominations of banknotes, simplifying the cash counting process.
Is technical support available for the Demotio MA-80E Money Counter Machine?
Many manufacturers offer technical support and customer assistance for the Demotio MA-80E Money Counter Machine to address setup, usage, and troubleshooting questions.
Can the Demotio MA-80E sort banknotes by denomination?
Some models of the Demotio MA-80E Money Counter Machine offer denomination sorting capabilities, allowing users to sort banknotes into separate pockets based on their denominations.
Is the Demotio MA-80E Money Counter Machine designed to be portable?
The Demotio MA-80E is typically a desktop-style machine and is not considered highly portable due to its size and weight. It is more suitable for stationary cash handling operations.
Can the Demotio MA-80E count banknotes in different conditions, such as worn or folded bills?
The Demotio MA-80E Money Counter Machine is often designed to accurately count banknotes in various conditions, including worn, folded, or creased bills, ensuring reliable results.