Aeac IDW15 BT Smart Watch for Men Women Instructions
- June 14, 2024
- AEAC
Table of Contents
Aeac IDW15 BT Smart Watch for Men Women
Product Information
Aeac is a company that specializes in the development of smartwatches. Our smartwatches are designed to provide you with advanced features and functionalities to enhance your daily activities. One of our key commitments is to provide excellent after-sales service to our customers. We offer a one- year return policy after the purchase of our smartwatches. If you encounter any issues or have any questions, our professional customer service team is available to assist you.
Product Usage Instructions
Setting up your smartwatch:
- Charge your smartwatch fully before the first use.
- Turn on the smartwatch by pressing and holding the power button.
- Follow the on-screen instructions to pair your smartwatch with your smartphone.
Basic operations:
- To navigate the smartwatch menu, use the touch screen or buttons, depending on the model.
- To access various features and functions, swipe left or right on the screen or use the buttons.
- To select an option or confirm an action, tap on the screen or press the corresponding button.
Connecting with your smartphone:
- Install the companion app on your smartphone from the respective app store.
- Open the app and follow the instructions to pair your smartwatch with your smartphone via Bluetooth.
- Ensure that the Bluetooth function is enabled on both devices.
Using fitness and health tracking features:
- To track your steps, heart rate, sleep patterns, and other fitness metrics access the fitness tracking app on your smartwatch.
- Follow the app instructions to set goals, view your progress, and analyze your data.
- For accurate readings, ensure that the smartwatch is worn securely and correctly on your wrist.
Troubleshooting and customer support:
- If you encounter any issues with your smartwatch, refer to the troubleshooting section in the user manual provided.
- If the issue persists, contact our professional customer service team through Amazon.
- Our customer service representatives will respond to your query within 24 hours and provide you with appropriate assistance.
For detailed information on specific features and additional usage
instructions, please refer to the comprehensive user manual with your
smartwatch.
We hope you enjoy using our Aeac smartwatch and have a great experience!
FAQ Help Manual
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Question 1: What if I can’t receive phone alerts? How do I set up frequently used contacts?
Answer 1： -
please ensure the phone’s bluetooth is connected with the device “IDW15 BT” successfully.
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Open VeryFit-APP, and check whether you have turned on the call notification
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From the Call setting on the APP, you can add frequent contact numbers.
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Question 2: What should I do if I don’t receive TXET message notifications?
Answer 2: Hello, please confirm a few points: -
1open the phone Bluetooth settings, to confirm the connection of the “IDW15 BT”
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Confirm that the “Do Not Disturb mode “ of the watch and the phone has been turned off
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Confirm that the phone will not automatically close the VeryFit APP in the background and keep running.
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Confirm that all the message notification permissions of VeryFit are turned on in the phone settings.
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Open VeryFit APP — Device — Message Notification, click in, and turn on the permissions that need to be notified.
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Question 3: What phones are compatible with the watch?
Answer 3: The watch is compatible with IOS 9.0+, and Android 6.0+ phones. -
Question 4: Can heart rate and blood oxygen be measured automatically and continuously?
Answer 4: HERTY RATE, BLOOD OXYGEN, and STRESS can be measured continuously and automatically.
When the heart rate is too high, blood oxygen is too low, and pressure is too high the watch will remind you. -
Question 5 Why does bluetooth disconnect with APP frequently? How to fix.
Answer 5: Could you please try those steps? -
Uninstalled the APP Veryfit from your phone
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enter the setting of the watch and click the “reset”, or choose the option “Restart the Device”
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enter the bluetooth setting of the phone, ignore the device “IDW15 BT” to clear data
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turn off the phone to clear all the data
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charge the watch to reactivate
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turn on the phone and download the Vefyfit APP newest version（please make sure its the newest version, as we have upgraded the APP to fix bugs)
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restarted all again to reconnect the watch and phone.
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Question 6: Do you have an after-sales service?
Answer 6: Aeac focuses on the development of smartwatches. You can enjoy a one-year return after purchasing the watch. If you encounter any problems, please contact us through Amazon, professional customer service will reply to you within 24 hours. -