poly Blackwire 3200 SERIES Corded UC Headset User Guide

: June 15, 2024
: Poly

Table of Contents

Installation
Complete user guide
Software for call answer/end with softphone
Features
Guarantee (Europe and Africa)/Limited warranty
Safety information
FCC Part 15 Regulatory Information
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

poly Blackwire 3200 SERIES Corded UC Headset User Guide

Installation

Black wire 3215/3225 models only
Black wire 3215/3225 models only

Complete user guide

We highly recommend that you refer to the complete user guide located at poly.com/documentation.

Software for call answer/end with softphone

We also recommend that you install the Plantronics software. Though your headset will operate without it, the software is required in order to use the call answer/end function with your Unified Communications application from the inline control. Go to poly.com/software and follow the instructions to download and install Plantronics software.

Features

Flashes green
Solid green
Solid red

Guarantee (Europe and Africa)/Limited warranty

Plantronics offers a two (2) year guarantee (Europe and Africa)/limited warranty For full guarantee/warranty details, conditions and technical assistance, please visit our website: poly.com/support.

AU/NZ warranty
This warranty covers defects in materials and workmanship of products manufactured, sold or certified by Plantronics which were purchased and used in Australia or New Zealand.
The warranty lasts for two years from the date of purchase of the products.
This warranty extends to you if you are the end-user purchaser with the original purchase receipt.
The benefits provided under this Limited Warranty are in addition to other rights and remedies provided under Australian and New Zealand law.
Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the products repaired or replaced if the products fail to be of acceptable quality and the failure does not amount to a major failure.
During the Limited Warranty period Plantronics will repair or replace, at its option, products that manifest defects in materials or workmanship, if you provide notice to Plantronics and return the product to Plantronics in the manner described below.

To request warranty service within Australia and New Zealand, log in to the Plantronics website using the following link: plantronics.com/warranty.
You will be responsible for shipping charges, insurance, and other transportationrelated expenses incurred in returning products to Plantronics. To obtain warranty service for products purchased in Australia , you will need to return the product, freight pre-paid, to Plantronics at the following address:
Agility Logistics, 28-32 Sky Road, Melbourne Airport, Victoria 3045 Phone 1-800-793-150

If you return out-of-warranty products or products under warranty that are determined not to conform to this warranty, you will be responsible for all returnshipping and other transportation-related expenses.
Please visit plantronics.com/warranty or contact your dealer or our service center for the full details of our Limited Warranty, including items not covered by this Limited Warranty.
You may contact Plantronics at the following postal address or via the toll free numbers provided here:

Plantronics Pty. Ltd., Suite 2B, Level 2, 12 Hall Street, Moonee Ponds, VIC 3039, Australia,
+613 9326 1653 Within Australia call (toll free) 1-800-793-150
Within New Zealand call (toll free) 00-800-5444-6600

Safety information

Please read the following safety instructions before using this product.

This product is suitable for indoor use only.
To reduce the risk of electric shock, avoid contact with liquids and do not disassemble the product.
If the product overheats, has a damaged cord or plug, has been dropped or damaged or has been dropped into water, disconnect the power supply, discontinue use of the product and contact Plantronics.
If you experience a skin irritation after using this product, discontinue use and contact Plantronics.
Exposure to high volume sound levels may cause temporary or permanent damage to your hearing. You should always use your headset with the volume set at moderate listening levels. If you experience hearing discomfort, you should stop using the headset and have your hearing checked by your doctor. For more information, see poly.com/healthandsafety

FCC Part 15 Regulatory Information

Declaration of Conformity
We Plantronics Inc, 345 Encinal Street Santa Cruz, California, 95060 USA 800-544-4660 declare under our sole responsibility that the product Blackwire C3200 / C3200 USB-C / C3210 / C3220 / C3210 USB-C / C3220 USB C headset complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on another circuit.
Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Industry Canada Regulatory Information
CAN ICES-3 (B)/NMB-3(B)

MSIP-REM-PLT-C3210
MSIP-REM-PLT-C3200

EAC Icon
The Blackwire series covers models C3200 and C3200 USB-C, as well as the C3210/C3220 and C3210 USB-C/C3220 USB-C.

NEED MORE HELP?

poly.com/support

Plantronics, Inc.
345 Encinal Street
Santa Cruz, CA 95060
United States

Plantronics B.V.
Scorpius 171
2132 LR Hoofddorp
Netherlands

© 2020 Plantronics, Inc. All rights reserved. Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc. All other trademarks are the property of their respective owners. Manufactured by Plantronics, Inc.

Recyclable where facilities exist

204860-08 Rev B 10.20

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