NESPRESSO 1037 – NP100-US Time Coffee Machine User Manual

June 15, 2024
Nespresso

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NESPRESSO 1037 – NP100-US Time Coffee Machine

NESPRESSO-1037-NP100-US-Time-Coffee-Machine-image

Product Information

  • Product Name: Nespresso Momento Coffee.
  • Model Numbers: 1037 / NP100/US (Nespresso Momento Coffee), 1038 / NP200/US (Nespresso Momento Coffee & Coffee).
  • Type: Nespresso Professional coffee machine.
  • Features: The Nespresso Momento Coffee machine offers various features for creating your ideal coffee experience. It guarantees high-quality cup after cup and comes with after-sales service support.

Product Usage Instructions

  1. Read the entire user manual before operating the machine.
  2. Ensure the machine is not damaged during installation, relocation, removal, servicing, or repair. These tasks should be carried out by trained personnel who understand the correct use of  the machine.
  3. Follow general safety notes provided in the user manual, such as turning off the main water supply if the machine is connected to a direct water connection to avoid fire risk.
  4. Do not allow children (age 8 years and above) to operate the machine unless they have been given proper supervision and instruction on safe appliance use.
  5. Avoid contact with electrical components during operation to prevent the risk of electric shock.
  6. Take necessary precautions to prevent ingestion of cleaning or descaling agents by consumers. Never leave the machine unattended during wet processes.
  7. If the machine gets wet or there is a water leak, follow these steps to dry it safely (to avoid electric shock):
  8. Switch off and unplug the machine.
  9. If the main cable is wet, do not touch it. Once it is dry, unplug the machine.
  10. Dry the machine using a soft, dry cloth. Check for water under the machine and dry it off if necessary.
  11. Ensure the machine is installed on a stable support and a flat horizontal surface indoors. Using the machine near open flames is strictly prohibited.
  12. Clean the machine daily for hygiene and food safety. Refer to the user manual for specific cleaning instructions.

Welcome to Nespresso Professional
To help your company make the most of your Nespresso machine, let us guide you through everything this machine has to offer.
It has many features that you will discover and enjoy.
Nothing is more important than ensuring you enjoy the same high quality cup after cup, which is why we guarantee the performance of your machine as a natural part of our after-sales service.
How will you create your ideal coffee experience?

SAFETY PRECAUTIONS AND GENERAL INFORMATION

SAFETY PRECAUTIONS (SAVE THESE INSTRUCTIONS)
Please read all instructions in this user manual before operating the machine.

General safety notes

  • In the event of an emergency, switch off the machine with the main switch located under the water tank, behind the drip tray. Unplug the machine. If your machine is connected to direct water connection, turn off the main water supply to the machine.
  • This appliance can be used by children age 8 years and above and by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and they understand the hazards involved. Children must not play with the appliance.
  • Ensure that all accessories (such as the water tank, pipes, etc.) are not showing any damage (such as a tear or crack, etc.) which could affect machine functionality or performance.
  • At least one copy of this user manual should be kept in a location available at all times to maintenance and management staff. Safety instructions must be available for all users.
  • This machine contains magnets.

WARNING:

Fire risk

  • Keep all ventilation openings clear of any obstructions. This includes any structure where the appliance forms part of the installation.

WARNING:
Risk of electric shock
Contact with electrical components during operation of the machine could result in death or serious injury.

  • The machine should only be installed, relocated, removed, serviced, and/or repaired by trained personnel, who are trained in the correct use of the machine in line with standards and who have specific knowledge of the machine, regarding all electrical safety and health regulations.

  • Ensure that your machine voltage is the same as your wall power voltage.

  • Extension cables may be used if needed during the installation. Note: the extension cable(s) must be grounded and rated for the machine.

  • Do not open the casing under any circumstances.

  • Keep the machine away from moisture.

  • Never immerse the machine, cable or plug in water or any other liquid.
    NOTE: This appliance contains a class-1 laser product.

  • Do not pull the cord over sharp edges, clamp it or allow it to hang down.

  • Machine cables must be positioned out of the reach of children.

  • Immediately stop using the machine if cable or plug are damaged.

  • Changes to the electrical plug are prohibited because they could lead to serious danger from electrical shock or fire.

  • Do not position the cable near or on hot parts of the machine. Using the machine near open flames is strictly prohibited.

How to dry the machine if it gets wet or there is a water leak (risk of electric shock):

  • Check that the main cable is not wet (especially at the main plug). Do not touch the main cable if it is wet. If wet, wait until it is dry before proceeding. If/once the main cable is dry, unplug the machine. Note: the machine must be unplugged and not simply turned off.
  • Dry the machine with a clean, soft, dry cloth. Check for water under the machine and dry off if needed.
  • Wait one hour, then plug in the machine for use.

Food safety risks
Ingestion of contaminated food could result in death or serious injury.

  • Clean the machine periodically and in accordance with this user manual.
  • During the cleaning or descaling process, please clearly indicate that the machine may not be used so as to avoid the ingestion of cleaning or descaling agents by consumers. Never leave the machine unattended during operation, including during the processes of cleaning, descaling and emptying of the machine.
  • Fill the water tank with fresh drinking water daily.

CAUTION:
Risk of scalding
Contact with hot fluids could result in minor or moderate injury.

  • Do not perform work underneath the product outlets.
  • Avoid direct contact with hot fluids.
  • Do not touch any part of the outlets before or after a beverage has been dispensed.
  • Empty the drip tray with care when cleaning the machine.

Risk of injury
Handling inside the machine could result in minor or moderate injury.

  • Do not put fingers into the capsule insertion slots.
  • If a capsule is blocked in the capsule insertion slot, switch off and unplug the machine before performing any operation.

Intended use
The machine must be installed in indoor buildings, on a stable support and a flat horizontal surface able to withstand the weight of the machine (see appendix page for additional information). For installation in any other environment, applicable regulations must be identified and fulfilled in advance by the installation company.
This machine is meant to be used in a professional environment by the personnel listed below:

  • Self-serve users: Self-serve users are users guided by the screen instructions to operate the machine in a safe mode. Self-serve users must not conduct any maintenance operations.
  • Trained operator staff: Trained operator staff are staff able to operate the machine and execute the cleaning and maintenance activities described in this manual.

Operation
This machine is only suitable for brewing coffee and dispensing hot water. Take note of the following instructions:

  • This machine is designed for Nespresso Professional capsules, available exclusively through Nespresso and its authorized distributors.
  • Ensure that all necessary maintenance work is done following the instructions and intervals recommended in this user manual.
  • Ensure you clean, empty and unplug the machine if you do not plan to use it for a long period of time (weeks). Perform the automated cleaning process first. Disconnect the machine from the wall power.
  • Always ensure the machine is in a vertical and upright position. Do not transport the machine on its side or upside down.
  • All operations other than those mentioned in this user manual must only be performed by authorized and trained service providers of Nespresso after-sales centers.

Cleaning the machine

  • The machine has to be cleaned daily to ensure hygiene and food safety, preserve your machine lifetime and contribute to an excellent Nespresso experience.
  • Machine cleaning and maintenance shall not be done by children without supervision.
  • This machine needs to be descaled. Always read the safety precautions on the descaling package before proceeding. Avoid contact with eyes, skin and surfaces.
  • Always perform descaling when prompted to do so by the machine.
  • Only use dedicated, single use, non-abrasive paper towels or tissues to clean all the outlets (coffee or water) to prevent microbiological contamination. When using dedicated or single-use paper towels or tissues, you must ensure they are moist but not wet to avoid increasing the risk of electrical shock.
  • Dedicated or single-use paper towels or tissues may be used to clean external parts of the machine. Please use appropriate cleaning products (such as odorless chemicals and mild detergents that are food-safe and non-abrasive).
  • Refer to the chapter “Daily cleaning and maintenance” for a complete guide to successfully clean your machine.

Avoid contamination during machine handling:

  • Microbiological contamination: clean and sanitize your hands and all tools or materials used when conducting machine maintenance. Use dedicated, single-use, non-abrasive paper towels or tissues to prevent microbiological contamination.
  • Chemical contamination: use appropriate chemical agents for sanitation (such as odorless chemicals, mild detergents, food-safe and non-abrasive).
  • Physical contamination: do not introduce foreign materials that can fall into the consumer cup.
  • Allergen contamination: only use either a non-abrasive, damp, sin-gle-use cloth or a paper towel for cleaning (refer to page 15).
  • Never use tools that have been in contact with other food products.
  • Do not put plastic parts or any components of the machine into a microwave.
  • Do not clean machine components in the dishwasher, unless stated otherwise in this manual.
  • Do not clean plastic parts with alcohol, ethanol, methanol, methylated spirits or disinfectants.
  • Detergents with strong acid agents such as acetic acid must not be used either.
  • Do not clean the machine with high pressure such as water jets.
  • Clean the coffee outlet with dedicated, single-use, non-abrasive paper towels.

Machine hygiene

  • For optimal machine hygiene, frequent automated rinsing takes place automatically to maintain hygiene standards throughout the life of the machine.

Maintenance work

  • The machine must be serviced by authorized and trained service providers at least every 25,000 beverages per coffee head.
    Note: A maintenance plan should be in place for your machine.

  • A notification will appear on the coffee machine display if the machine needs to be serviced.

Disposal

  • We recommend that you contact Nespresso to dispose of the machine, components and packaging; follow all local regulations.

Limitations of liability

  • The manufacturer accepts no liability for any injuries or accidents if the safety instructions covered in this manual are not adhered to.
  • The manufacturer cannot be held liable for any damage caused by misuse or inappropriate handling of the machine.
  • The manufacturer does not accept any liability for consequences arising from both internal and external modifications of the machine.

Warranty regulations

  • The warranty provisions apply as agreed with Nespresso.
  • Malfunctions due to misuse or connecting unsuitable connections are not covered by warranty.
  • Wear and tear parts are not covered by warranty.
  • All Nespresso machines must pass stringent controls. Reliability tests under practical conditions are performed randomly on selected units. This can show traces of previous use.

Risk of material damage

  • This equipment is to be installed in compliance with the applicable federal, state or local plumbing codes.
  • Incorrect handling of the machine may result in damage to property.
  • This machine is designed for indoor use. Keep it in an appropriately controlled environment (protected from dust, vibrations, water splashes, direct sunlight, pests, etc.).
  • Please make sure that a Pest Control and Monitoring system is in place and that the machine is located in an area with Pest Control Monitoring.
  • Position the machine on a flat, horizontal, stable, heat-resistant, fluid-resistant surface.
  • Do not position the machine where a water jet might be used for cleaning.
  • Fill the tanks only with the dedicated liquids. Never fill the water tank with milk. S\
  • tore the machine in a dust-free, dry environment, always at a temperature above 0°C / 32°F.
  • As an option, machine and base cabinets are available in a con-figuration in compliance with the regulation on accessibility for people with a disability. Please check your local regulation for further information.
  • Never use the machine without drip grid.
  • The machine is class 4 and, in accordance with its design, must be operated between 5°C / 41 °F and 32°C / 89.6 °F.

Reminder
At least one copy of this user manual should be kept in a location available at all times to maintenance and management staff. Safety instructions must be avail-able for all users.

TROUBLESHOOTING

When an error occurs, please follow on-screen instructions. If an error persists, please contact your Nespresso representative.

MACHINE OVERVIEW

NESPRESSO-1037-NP100-US-Time-Coffee-Machine-fig1

Overview of the parts

NESPRESSO-1037-NP100-US-Time-Coffee-Machine-fig2

  1. Key for water tank door
  2. Cup heater*
  3. Telemetry device** (located inside the machine)
  4. Capsule insertion slot
  5. Water tank lid NP100
  6. Water tank NP100***
  7. Water tank lid NP200 (left)
  8. Water tank NP200 (left)***
  9. Water tank lid NP200 (right)
  10. Water tank NP200 (right)***
  11. Proximity sensor**
  12. Touch control panel NP100
  13. Touch control panel NP200 (left)
  14. Touch control panel NP200 (right)
  15. Coffee outlet
  16. Capsule container
  17. Main switch (the drip tray must be removed in order to access the main switch.)
  18. Cup support NP100
  19. Cup support NP200 (left)
  20. Cup support NP200 (right)
  21. Drip grille NP100***
  22. Drip grilles NP200***
  23. Drip tray inlet NP100
  24. Drip tray inlets NP200
  25. Drip tray
  26. Drip tray assembly
  27. Water filter
  28. Water hardness test strip
  29. Waste water container NP100: 1x, NP200: 2x (used during the cleaning process)

Test strips are available in the water filter package.

Recurring screen symbols
Use the screen symbols to navigate.

  • Go to previous screen
  • Go to next screen
  • Confirm symbol
  • Cancel (back to main screen)
    • Only suitable for glass and ceramic cups.
  1. ** Function not available in all countries. Please contact your Nespresso representative for more details.
  2. *** Machine part is dishwasher-safe.

INTERACTION WITH THE MACHINE

NESPRESSO-1037-NP100-US-Time-Coffee-Machine-fig7

  • Language screen: Select the desired language and tap the “confirm” symbol. After 45 seconds without any interaction, the machine will revert to the original language.

  • Home screen: Hot water can be selected from the home screen. *Touchless functions:** The machine is equipped with touchless functions that can be set in the setup menu.

  • Settings menu:

    • A Maintenance menu: service procedures (default code 8888)
    • B Setup menu: general settings (default code 8888)
    • C Technician menu: can only be accessed by a trained Nespresso technicianNESPRESSO-1037-NP100-US-Time-Coffee-Machine-fig8
  • Red symbols on the home screen

    • A Red “descale” symbol: the machine needs to be descaled
    • B Red “filter” symbol: change water filter
    • C Blue clean symbol: the water tank
  • Insert a Nespresso capsule in the capsule insertion slot
    The capsule will not fully enter the machine head until the beverage is selected. Do not push it further in the insertion slot as it might create a capsule jam.

  • Recipe screen: The recipe screen appears within 2 seconds.
    Recommended recipes are highlighted by a golden ring. Two rings indicate the “best enjoy as” (best recommendation).

  • Automatic machine rinsing
    Rinsing the machine is not only important for hygienic reasons but also to maintain optimal machine performance. There are 3 different automatic rinsing cycles:

  • Daily rinsing on start-up
    Once per day, at machine start up, the machine automatically performs a rinsing cycle (200 ml) through the coffee and hot water outlets.

  • Rinsing after exiting a power-saving mode
    Every time the machine exits a power saving mode, a rinsing cycle (40 ml) is automatically performed to clean the coffee and hot water fluid lines and reach the optimal temperature for the next beverage preparation.

  • Periodic rinsing
    If the machine does not enter a power-saving mode after 130 minutes (i.e. the machine is kept in ready mode by people passing by), a rinsing cycle (70 ml / 2.4 oz) is automatically per-formed to keep the coffee fluid line at the optimal temperature. This rinsing cycle can be deactivated (setup menu periodic rinsing).

Recipe list

Recipes can be chosen from a menu list. Recipes are prepared with different ingredients according to the table below. After finishing the preparation, the recipe can be topped up with the last ingredient. If you do not want to offer the top-up function, go to the setup menu > ”Set top-up” and deselect the option.

Recipe| Nespresso branded cups

S = 80 ml / 2.7 oz M = 180 ml / 6 oz L = 350 ml / 11.8 oz

| 1 st ingredient| 2 nd ingredient| Top-up Max. top-up 50 ml / 1.7 oz| Cup length programming range

min – max (approx.)

---|---|---|---|---|---
Ristretto (25 ml / 0.85 oz)| S| Coffee

(25 ml / 0.85 oz)

| | Coffee| 15 – 35 ml /

0.5 – 1.2 oz

Espresso (40 ml / 1.3 oz)| S| Coffee

(40 ml / 1.3 oz)

| | Coffee| 35 – 70 ml /

1.2 – 2.4 oz

Lungo (110 ml / 3.7 oz)| M| Coffee

(110 ml / 3.7 oz)

| | Coffee| 70 – 150 ml /

2.4 oz – 5 oz

Americano (150 ml / 5 oz)| M| Coffee

(25 ml / 0.85 oz)

| Hot water

(125 ml / 4.2 oz)

| Hot water| 130 – 190 ml /

4.4 oz – 6.4 oz

Large Americano (210 ml / 7.1 oz)NESPRESSO-1037-NP100-US-Time-
Coffee-Machine-fig13| L| Coffee

(50 ml / 1.7 oz)

| Hot water

(160 ml / 5.4 oz)

| Hot water| 190 – 260 ml /

6.4 oz – 8.8 oz

Other recipes 1 st ingredient
Hot water (225 ml) L Hot water

4.2 oz – 11 oz

Cup sizes in the table are based on the Nespresso standard recipe sizes.
The recipe names displayed on the machine’s screen might be slightly different from the ones in this table.
To select the recipes you wish to offer on the recipe screen.
To set the cup volume of a recipe.
To set the cup volume of a non-coffee recipe.

Power-saving modes with proximity sensors enabledNESPRESSO-1037-NP100-US-
Time-Coffee-Machine-fig15

Energy-saving modes with proximity sensors disabled or unavailableNESPRESSO-1037-NP100-US-Time-Coffee-Machine-
fig16

Machine in standby mode: Luminosity dims to 30 % to secure screen longevity.NESPRESSO-1037-NP100-US-Time-Coffee-Machine-
fig17

**Proximity sensor***
The machine is equipped with a proximity sensor that perceives movement in front of the machine. The proximity sensor can differentiate two interacting zones: the first zone (“far field”) can recognize movement at a distance of approximately 4 meters / 13 feet, and the other zone (“near field”) at a distance of approximately 1 meter / 3.3 feet from the machine. The proximity sensor function can be deactivated (technician menu) when the machine placement requires it.

Power-saving modes
The machine is equipped with 2 power-saving modes that can be customized to save energy (setup menu > set energy-saving modes).

Standby mode
The machine enters Standby mode if unused or if its sensors do not detect any movement over 120 min. The time delay for Standby mode can be set between 10 and 480 minutes of inactivity.

Deep sleep mode
The machine enters Deep sleep mode after having been in standby over 120 min. The time delay for Deep sleep mode can be set between 10 and 480 minutes. The machine always enters Standby mode before switching to Deep sleep mode.NESPRESSO-1037-NP100-US-Time-Coffee-Machine-fig18

Machine in deep sleep mode: Luminosity fades in / out to secure screen longevity.

MACHINE INSTALLATION AND BEVERAGE PREPARATION

Machine installation
Please ensure the coffee machine is placed in a location with sufficient ventilation (at least 5 cm of space on the back, on the sides and top of the machine).NESPRESSO-1037-NP100-US-Time-Coffee-Machine-
fig19

  1. Insert the cup support (on both sides for the NP200) by tilting it into position. Insert the capsule container (on both sides for the NP200).NESPRESSO-1037-NP100-US-Time-Coffee-Machine-fig20
  2. Connect the power plug to the wall power socket. Be sure to use the correct wall power voltage as given in “Specifi-cations” on page 18. Switch on the machine. Insert the drip tray with the drip grid.NESPRESSO-1037-NP100-US-Time-Coffee-Machine-fig21

Machine setup
Setup/first use settings will only show up once or after the machine is reset to factory settings.NESPRESSO-1037-NP100-US-Time-Coffee-Machine-
fig22

Follow the instructions on the screen to set the parameters of your machine.

Parameters:

  • set language
  • set time zone
  • set time
  • set date
  • set cup heater
  •  set energy-saving modes
  • set coffee temperature
  • set recipes
  • set recipe cup length
  • set functions
  • set function cup length
  • set top-up
  • set access code
  • set water hardness
  • set machine operating mode
  • set machine with/without filter
  • water filter installation (if the filter is set)

For NP200: The left control panel controls settings on both coffee heads. The right control panel allows the following settings for the right coffee head:

  • set a different language
  • empty the machine
  • display the log
  • change the internal water filter (if the water filter is set)

Coffee and hot water preparation
Recommended recipes for the inserted capsule are highlighted by a golden ring. Two rings indicate the “best enjoy as” (best recommendation).NESPRESSO-1037-NP100-US-Time-Coffee-Machine-
fig23

  • Select the right cup (size) for your recipe (refer to page 11). Use the cup support for small and medium cups.
  • For coffee preparation, insert the capsule into the capsule slot. Make your choice.
  • For hot water preparation press the “hot water” symbol to fill the cup with hot water.

Set recipes
Ristretto, Espresso and Lungo are set by default and cannot be removed from the recipes offer.NESPRESSO-1037-NP100-US-Time-Coffee-Machine-
fig24

  • The set recipes option (in the setup menu) will guide you step by step in creating your recipe selection.
  • To choose your recipes, simply touch the recipe to select/deselect it. Recipes selected are highlighted (golden ring) for easy identification.
  • Set your non-coffee recipes:
    The non-coffee recipes offered on the home screen can be chosen in the setup menu > set functions.

Set recipe cup length
To program the recipes cup length, go to the setup menu > set recipe cup length.

Set function cup length
To program the function cup length, go to the setup menu > set function cup length. Consult the Recipe list table on page 11 to see the minimum and maximum volumes per recipe.

Use +/– to increase/decrease the overall recipe cup length. The recipe ingredients are adapted automatically.NESPRESSO-1037-NP100-US-Time-Coffee-
Machine-fig25

Personalize the recipes with the top-up function
If you do not want to offer the topping-up function, go to the setup menu > ”set top-up” and unselect the option.

After finishing the recipes, it can be topped up with the latest ingredient (see recipe list on page 11).NESPRESSO-1037-NP100-US-Time-Coffee-Machine-
fig26

DAILY CLEANING AND MAINTENANCE

Your Nespresso machine has been developed according to the highest standards of quality and reliability. In order to ensure excellent performance and in- cup quality, please conduct maintenance operations at the required frequency.

Rinse water tanks
If the clean symbol appears on the display (approximately 30 days), the water tank requires thorough cleaning.NESPRESSO-1037-NP100-US-Time-Coffee-
Machine-fig27

  1. Remove the water tank from machine (both for NP200).
  2. Remove the water tank lid. Empty, clean with a cloth and rinse with drinking water. Fill the water tank with drinking water.
  3. Attach the lid and insert the water tank back in the machine (both for NP200).

Clean drip tray and capsule container (daily)NESPRESSO-1037-NP100-US-
Time-Coffee-Machine-fig28

  1. Remove the drip tray assembly with the drip grid. Swing the cup support to the side and remove the capsule container (both for NP200).
  2. Empty the drip tray. Empty the capsule container. Wash all the components with soapy water, rinse and dry elements.
  3. Insert the drip tray assembly and the capsule container back to the machine (both for NP200).

Clean coffee outlet (daily)NESPRESSO-1037-NP100-US-Time-Coffee-Machine-
fig29

  1. Remove coffee outlet cover (both for NP200). Be careful, hot water might drip.
  2. Rinse coffee outlet cover with fresh drinking water and dry it.
  3. Clean the coffee outlet with a disposable tissue or a paper towel. Insert the coffee outlet cover back into the machine (both for NP200).

Clean water tank (weekly)NESPRESSO-1037-NP100-US-Time-Coffee-Machine-
fig30

  1. Push the two pins on the bottom of the water tank valve assembly and remove it.
  2. Clean the valve assembly under fresh potable water and dry it.
  3. Rinse and clean the water trank with fresh potable water and dry it. For ease of cleaning, use the dedicated brush.

Setting the water filtration systemNESPRESSO-1037-NP100-US-Time-Coffee-
Machine-fig31

The machine can be installed without water filtration. Refer to the descaling table for frequency. Follow the instructions on the screen to set the water filter.
If the machine is already installed, you can go to the setup menu > “set water filter installation” to change the setting.
Alternatively, an external filtration system can be installed by a Nespresso service partner if the machine is installed with a direct water connection.

Change the internal filter

The water tank should be cleaned every time the filter is changed.
Alternatively, when the “filter” symbol appears in red, you can start the water filter change procedure by entering the maintenance menu. Select “change the internal filter” and follow the instructions.NESPRESSO-1037-NP100-US-
Time-Coffee-Machine-fig34

  1. When the “filter” symbol appears in red, the internal filter should be changed. Tap on the red filter symbol and follow the instructions on screen.

  2. Follow the instructions on the screen to set the water hardness on both the machine and the new water filter.

  3. Once the water hardness is set, remove the water tanks and their lids.
    There are 3 possible options to set the water hardness: A, B, C. Refer to “Descaling intervals with/without internal filter” on.
    To complete the new water filter installation, the machine will automatically perform a rinsing cycle of approximately 0.5 liters / 16.9 oz through the outlets to ensure optimal performance. Therefore, place a container with enough capacity under the outlets.NESPRESSO-1037-NP100-US-Time-Coffee-
Machine-fig36

  4. Remove the old water filter. Clean the water tank and rinse it with fresh drinking water.

  5. Fill a receptacle with fresh drinking water. Immerse the new water filter completely and squeeze it several times until all air bubbles have been removed.

  6. Insert the new water filter. Fill the water tanks with fresh drinking water and attach the lids again. Insert the water tanks back into the machine.

Descaling
To ensure machine life span and consistent coffee quality day after day, the use of the machine will be blocked after 30 days of descaling alerts. The procedure will last about 15 minutes. For descaling, use Nespresso liquid descaler. Never use vinegar. Alternatively, the maintenance menu can be entered to start the descaling procedure.NESPRESSO-1037-NP100-US-Time-
Coffee-Machine-fig37

When the “descale” symbol appears in red, the machine should be descaled. Tap on the red descaling symbol and follow the instructions on the screen.
The water tank shows different marks. Refer to the descaling mark when descaling the coffee system. If the machine is equipped with water filters, always remove them before descaling.

Materials needed:
Prepare the following items to complete the descaling process:

  • cleaning tank
  • waste water container
  • 2 bags of Nespresso liquid descaler (4 bags for the NP200)
  • 1 l / 34 oz of water (2 l / 68 oz for the NP200)
    Overfilling above the mark may cause the water pump to overheat and stop the cycle.

Descaling intervals with/without internal filter

| Water tank filter| Coffee system descaling interval after [# liters]| 25 recipes/day| 50 recipes/day| 80 recipes/day
---|---|---|---|---|---
Water filter setting| Water tank filter exchange| Filter| No filter| Coffee module| Coffee module| Coffee module
Filter| No filter| Filter| No filter| Filter| No filter
High water hardness| C| 80 l or 183 days| 420| 50| ~8 months| ~1 month| ~4 months| < 1 month| ~3 months| < 1 month
Medium water hardness| B| 150 l or 183 days| 560| 150| ~11 months| ~3 months| ~6 months| ~2 months| ~4 months| ~1 month
Low water hardness| A| 200 l or 183 days| 840| 300| ~17 months| ~6 months| ~8 months| ~3 months| ~5 months| ~2 months

Based on i) coffee recipes averaging 100 ml / 3.4 oz, ii) with usage ~20 days/month
Coffee module descaling interval [in liters] considering water hardness and with/without filter: A: 840/300; B: 560/150; C: 420/50 If the machine is installed with an external water filtration system, a descaling alarm will be triggered after 1000 liters / 264 gallons.

APPENDIX

Nespresso Momento 100 Nespresso Momento 200
Direct water connection The machine can be connected directly to a

water supply. In that case, water filters need to be changed less often. No water refill is required. Only an original Nespresso direct water connection kit can be used. The connection to fixed water must be done according to the direct water connection installation sheet. The installation must be performed according to the national norms and regulations. The water supply tube must resist 200 psig. A trained Nespresso technician or a certified plumber is required (plumber installation) and the pressure will need to be verified as being between 2 (min) – 4 (max) bar (0.2 – 0.4 MPa).
Specifications
Weight| 19 kg / 42 lbs| 33 kg / 73 lbs
Operation temperature range| +5°C – +32°C / +41°F – +89.6°F
Storage temperature range| −25°C – +60°C / 77°F – +140°F (please empty your machine before storage)
Water tank capacity| 2.5 l / 84 oz| 2 x 2.5 l / 12 in x 20 in x 16.5 in x 84 oz
Dimensions (W x D x H)| 300 x 500 x 420 mm 12 in x 20 in x 16.5 in| 560 x 500 x 420 mm 22 in x 20 in x 16.5 in
Noise emission| < 55 dBA
Maximum total water hardness allowed| 45°fH
**Telemetry*| The machine can be connected to Nespresso** via the Internet. To get the following benefits, the machine must remain switched ON:

• Viewing machine data and diagnostics

• Updating of configuration settings and software with the latest functionalities **

• Receiving additional Nespresso services

• Receiving scheduled remote software updates (between 11 pm and 5 am)*.

Telemetry Specifications
Modem frequency bands| 2G: 850/900/1800/1900 MHz

3G: 800/850/900/1800/1900/2100 MHz

4G: 700/800/850/900/1800/1900/2100/2600 MHz

Maximum radio-frequency power| 2G: 33 dBm

3G: 24 dBm

4G: 23 dBm

Proximity Sensor Specifications
Frequency| 5.8+/−0.075 GHz
Maximum power| ETSI countries: ca 2 mW / ca 5 dBm

FCC countries: < 50 mV/m, < 94 dBuV/m

    • Please contact your Nespresso representative for more details. Feature not available in all countries.
  1. ** Images and texts presented in this user manual might not exactly reflect the ones displayed on your machine touch control panel.

Nespresso Momento 100 Nespresso Momento 200

Type| Power supply| Power consumption| Power cord version| Type| Country| Power supply| Power consumption| Power cord version
1037/NP100/US| 120 V~ / 60 Hz| 1150 W| 65641| 1038/NP200/US| USA| 208 V~ / 60 Hz| 2450 W| 65642
| CA
USA| 120 V~ / 60 Hz| 2150 W| 65657
CA| 65658
Doesn’t apply for Colombia, Dominican Republic, Panama

Type plateNESPRESSO-1037-NP100-US-Time-Coffee-Machine-
fig38

Machine type: Nespresso Professional Coffee Machine

Model: Nespresso Momento 100| Model: Nespresso Momento 200
Type: 1037 / NP100/US| Type: (1038 / NP200/US)
Voltage: according to type plate
Power: according to type plate
Serial number: according to type plate
Production date: according to type plate

Recycling capsules and machines end of life
This appliance complies with the EU Directive 2012/19/EC. The packaging materials and appliance contain recyclable materials. Your appliance contains valuable materials that can be recovered or can be recycled. Separation of the remaining waste materials into different types facilitates the recycling of valuable raw materials. Leave the appliance at a collection point. You can obtain information on disposal from your local authorities. To learn more about the Nespresso sustainability strategy, go to www.nespresso.com/positive
For service calls, contact your country-specific Nespresso representative at www.nespresso.com
Publishing details
Version: User manual Nespresso Momento 100/200 Original user manual

Nestlé Nespresso SA Chaussée de la Guinguette 10 1800 Vevey
Switzerland

Nestlé Nespresso SA
Chaussée de la Guinguette 10
1800 Vevey
Switzerland
www.nespresso.com/pro

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