BROMIC RS232 Smart Heat Link Installation Guide
- June 13, 2024
- Bromic
Table of Contents
BROMIC RS232 Smart Heat Link
IMPORTANT
READ THIS MANUAL CAREFULLY. SEE INSIDE COVER FOR IMPORTANT INFORMATION ABOUT THIS MANUAL. KEEP INSTRUCTION WITH APPLIANCE FOR FUTURE REFERENCE.
IMPORTANT
This manual contains important information about the installation, and operation of Bromic Smart-HeatTM Link. Please pay close attention to the important safety information shown throughout this instruction manual. Any safety information will be accompanied by the following safety alert symbols:
- READ THIS MANUAL CAREFULLY before installing or servicing this product.
- Use this device only as described in this manual. Any other use not recommended by the manufacturer may cause radio interference, are, electric shock, or injury to persons
- This controller is intended for installation with a DC power supply.
- Installation MUST be carried out by a licensed and authorised technician in accordance with local electrical codes.
- For Commercial Use Only
NOTE: IMPORTANT INSTRUCTIONS, SAVE THESE INSTRUCTIONS
WARNING
- The inputs are NOT protected against short circuits which can damage the electronic board.
- The radio signal reception of the device can be afiected by the presence of electrical disturbances being transmitted by other appliances working on the same frequency or if the product is shielded by metal parts.
- Do not use the device in places where systems are sensitive to radio emissions.
- Do not keep or use the device in places that are damp, where there is steam, high air humidity, dust or where it is exposed to direct sunlight or similar environmental conditions.
- Do not drop the device. This could damage or reduce the range of transmission.
- Keep device out of reach of children.
IMPORTANT NOTES AND WARNINGS
WARNING
- Read all instructions before installing or using this device.
- Use this device only as described in this manual. Any other use not recommended by the manufacturer may cause radio interference, fire, electric shock, or injury to people.
- Improper installation, adjustment, or alteration and failure to follow the warnings and instructions in this manual could result in personal injury, or property damage.
- The manufacturer is not responsible for any damage that could happen from improper use. The manufacturer emphasises that this controller should be used in a responsible manner and that all procedures, warnings, and safety instructions contained in this book be followed strictly.
- The product must be located on surfaces which cannot be damaged by high temperature. It must be placed in a well ventilated location. It cannot be hermetically closed.
- The connection cables must be protected against any accidental impacts.
- This device is not intended for use in outdoor or kitchens, bathrooms, laundry areas and similar indoor locations.
- Do not install the device directly near high humidity areas or where exposed to water such as outdoor, or indoor near a bathtub, shower or swimming pool.
- This device is not intended for use by people (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- Keep packaging materials out of reach of children
- Children should be carefully supervised when they are in the area of the device.
- Do not attempt to alter the device in any manner.
- Do not paint any surface of the device.
- Do not touch the device with wet hands at any time.
- Do not use or store fiammable materials near this device.
- Do not spray aerosols or fiammable materials in the vicinity of the device while it is in operation
- Never operate the device in an explosive environment such as areas where petrol or other fiammable liquids or vapours are stored.
INSTALLATION
- IMPORTANT – Installation must be carried out by a licensed and authorised person.
- The installer is to ensure that the requirements of the local authority, local electrical installation code, municipal building codes, and any other relevant statutory regulations are carried out.
- After unpacking, make sure the device shows no signs of visible damage or tampering. If the device appears damaged, contact the place of purchase for assistance.
- Remove transit protection before use.
- This device must only be used on a 5 Volt DC electrical supply. Correct polarity must be used or the device will be damaged.
- This controller is NOT intended to be installed on recreational vehicles and/or boats.
- Do not run cord under carpeting. Do not cover with throw rugs, runners or the like arrange cord away from trafic area and where it will not be tripped over
- This Installation and Operation manual should not be removed from the site of installation. Installer should leave manual with the customer for future reference.
- If the device has not been used, or will not be used, for a long period of time, disconnect power supply
MAINTENANCE/ REPAIR
- This product does not require maintenance and cannot be repaired.
- Installation must be carried out by a qualified & licenced technician only.
- The device should be inspected before use and at least annually inspected by a qualified & licenced service person.
- If damage to the device is suspected, discontinue use immediately and contact the supplier or qualified person to replace.
- Device has no serviceable parts inside.
- Do not open the device.
- At the end of this product’s useful life, it must not be disposed of as domestic waste, but must be taken to a collection centre for waste electrical and electronic equipment. It is the user’s responsibility to dispose of this device through the appropriate channels at the end of its useful life. Failure to do so may incur the penalties established by laws governing waste disposal. Proper difierential collection and the subsequent recycling, processing and environmentally compatible disposal of waste equipment avoids unnecessary damage to the environment and possible related health risks, and also promotes recycling of the materials used in the appliance. For further information on waste collection and disposal, contact your local waste disposal service, or the place of purchase
ELECTRICAL CONNECTIONS
- Installation must be carried out by a qualified & licenced technician only.
- The device requires the use of an AC to DC transformer with 5 Volt DC output (not supplied.) Correct polarity must be used or the device will be damaged.
- Ensure all device wiring is separated from high voltage wiring.
- Ensure all wiring is protected from high temperature surfaces and correctly sized for the rating.
GETTING STARTED
Integration must be performed by a Home Automation Integrator or licenced technician with software and communication debugging experience.
You will need the following from Bromic
- Bromic Smart-HeatTM Link device (for Bromic Part Numbers refer to table on next page)
- Bromic Heater controller (ON/OFF or Dimmer) supplied with pre-programmed paired remote control and installed by licenced electrical contractor.
Electrical hazard when connected to 240V AC
Electrical connections exist and potential to damage product if incorrect
polarity or short circuit.
****Wireless radiation emitted by this product
TO BE INSTALLED BY ELECTRICIAN
You will need the following supplied by others
- A compatible Home Automation system with RS232 communication port and RS232 programming interface. Refer to your Home Automation dealer for assistance with compatibility on RS232 3rd party integration.
- Power supply +5VDC (500mA)
- RS232 cable (DB9 Male to DB9 Female connector)
- PC with COM port or USB to RS232 convertor (note you need to install the USB drivers.)
- Software installed on PC to read and send RS232 in hexadecimal codes, such as Docklight©
Docklight© Disclaimer: Refer to http:\www.docklight.de for more information. Docklight© is a 3rd party software tool developed by Flachmann und Heggelbacher with no association with Bromic. Refer to the software end licence agreement before downloading and choosing to use this software tool. Bromic accepts no liability for the download or use of such 3rd party software.
TECHNICAL SPECIFICATION
Model | Bromic Smart-HeatTM Link |
---|---|
Part no. | For AU P/N : 2620279 For |
US/CA P/N: BH3130097
For EU P/N: BH3130098
Power Supply| +5VDC
Carrier frequency| US/CA/AU 916 MHz, EU 868 MHz
Transmission Range to Controller| 30m or 100 feet
Working temperature| -10°C to +55°C (14°F to 131°F)
INSTALLATION INSTRUCTIONS
SETTING UP
The integration process requires
- Access to the installation site with controller and remote in working condition.
- Program the device using a PC (covered by this manual)
- Program the Home Automation System (by 3rd party integration).
This instruction manual will detail the steps to program the device using a PC.
The Home Automation System programming needs to be performed by the integrator (others.) The programming requires access to the site with the controller and remote in working condition. A PC is required to program the Bromic Smart- HeatTM Link to the controller using the paired remote.
Before The installation
The Bromic controller remote has been pre-programmed at the factory to operate with the supplied controller.
Check the operation of the remote and controller before beginning. Refer to the instruction manual supplied with the controller.
IF THE PAIRED REMOTE DOES NOT WORK WITH THE CONTROLLER, THE Bromic Smart- HeatTM Link PROGRAMMING STEPS BELOW WILL NOT WORK.
In this case, troubleshoot the controller and remote devices using the instruction manual supplied with the controller. The controller and paired remotes are pre-programmed with unique codes for each button operation.
PROGRAMMING INSTRUCTIONS
STEP 1 – Connection of devices
Wire the Bromic Smart-HeatTM Link to a 5VDC supply, by connecting the RED (+)
and BLACK (-) wires ensuring correct polarity.
5VDC adaptor and RS232 cable/RS232 convertor are not supplied byBromic.
Connect the Bromic Smart-HeatTM Link DB9 to the PC via the COM port or to a
USB to RX232 convertor.
Check the connections before plugging in the power supply and turning on.
If using a USB to RS232 convertor for the first time, install the USB driver by following the instructions supplied with the USB product.
Instructions are based on Docklight© but any other product with RS232 debugging reading and writing features can be used.
Docklight© Disclaimer: Refer to http:\www.docklight.de for more information. Docklight© is a 3rd party software tool developed by Flachmann und Heggelbacher with no association with Bromic. Refer to the software end licence agreement before downloading and choosing to use this software tool. Bromic accepts no liability for the download or use of such 3rd party software.
STEP 2 – Software Configuration
Configure the RS232 port with the following settings:
RS232 SERIAL COMMUNICATION SETTINGS:
Baud rate | 19200 |
---|---|
Data bits | 8 |
Parity | none |
Stop bits | 1 |
Flow control | none |
To start communication, open the COM port that appears (COM port 3 in
example). STEP 3 – Understanding the Bromic Smart-HeatTM Link protocol
The Bromic Smart-HeatTM Link can learn operations from up to 50 remotes with
each remote having 7 button operations/codes. (Each code is a button operation
on the controller remote.) The command protocol for the Bromic Smart-HeatTM
Link is documented in the below manual. Please refer to this document for
detailed understanding of the command structure, checksum calculation, and
error codes. This is available from Bromic website:
www.bromic.com/us/outdoor-heaters/technical-
resources/
STEP 4 – Setting up the button codes in Docklight.
The Smart-Heat Link device can operate up to 50 controllers using pre-program
codes.
The codes are stored in memory ID location 1 – 50.
The following example uses ID location 1. Refer to section “Additional Codes”
for further examples and defining additional commands.
Each remote/controller pair will need to use a unique ID location, the table
below is an example if using ID location 1 only. Refer to Code Structure and
Additional Codes for details on using ID locations 2 through 50.
Using the Docklight command interface below, program in the following transmit
codes (Green Column)
Button#| Name| 7 Button Function (Dimmer Co n t ro ll er)| 4 Button Function
(ON/ OFF Cont ro ller)| Transm i t Code ID Locat ion 1
---|---|---|---|---
1| T ID1 Bl| 1 -1 00%| 1 -Ch 1 ON| 540001000156
2| TID1 B2| 2 – 75%| 2-CH 1OFF| 540001 000257
3| TID1B3| 3 – 50%| 3-CH 2ON| 540001000358
4| TID1 B4| 4 – 25%| 4-CH 2OFF| 540001 000459
s| TID1BS| 5 – Dim up| Not used| 540001 0005 SA
6| T ID1 B6| 6 – Dim Down| Not used| 5400 01 00 07 SC
7| T IDl B7| 7 – Off| Not used| 54000100085D
Follow the steps shown below
Click ok and repeat the process for all button commands.
STEP 5 – Programming the controller
Ensure power is on to the Controller by checking the operation with the
remote.
Open the remote cover by inserting flat screwdriver into bottom recess left
and right side tabs. Turn the screwdriver to release cover and access the P3
button as shown below.
Note: The following operations must be performed within working range to the controller.
- Press the P3 button on the remote – this sets the controller into learn function.
- A continuous audible sound will be heard from the controller (if in audible range of the controller). Within 5 seconds press button 1 on the remote, and after waiting 1-5 more seconds send command for ‘T ID1 B1’ via docklight as shown below.
- The command line interface window will show the transmit code (blue) and receive response ‘54 06 5A’.
- If the received response is not ‘54 06 5A’, refer to the error tables listed at the back section of this manual for troubleshooting.
- Repeat Steps 1-4 for all relevant button operations as shown in the photo below. For the On/Of Controller B2-B4 are the relevant commands, and for the Dimmer Control B2-B7 are the relevant commands.
Note, the audible output from the controller (not the remote) provides feedback and confirmation that the process has been completed successfully. If the controller cannot be heard, use docklight to send the command ‘T ID B1’ to confirm that the link has paired and operates the heater correctly. Dependant on the heater you may need to wait up to 2 minutes to register the heat output. Once it is confirmed that the heater is on, send command ‘T ID01 B7’ to turn the heater off. Confirm that both operations function correctly.
CODE STRUCTURE AND ADDITIONAL CODES
The code structure for transmit codes is as listed below
Command string | 1 byte | T’ ( hexadecimal 54) |
---|---|---|
ID | 2 bytes | Hex 1 to Hex 50 |
Channel | 2 bytes | 1-0xFFFF |
Checksum | 1 byte | Value |
Example 1: Transmitting channel 7 for code stored in location 1D=42.
Data to send(hexadecimal):
Button #| 7 Button Function (Dimmer Controller)| 4 Button Function (ON/OFF
Controller)
| Transmit Code ID Location 2| Transmit Code ID Location 3| Transmit Code ID
Location 4
---|---|---|---|---|---
1| 1 -1 00%| 1 – Ch 1 ON| 540002000157| 540003000158| 540004000159
2| 2 – 75%| 2 – CH 1 OFF| 540002000258| 540003000259| 54000400025A
3| 3 – 50%| 3 – CH 2 ON| 540002000359| 54000300035A| 54000400035B
4| 4 – 25%| 4 – CH 2 OFF| 54000200045A| 54000300045B| 54000400045C
5| 5 – Dim up| Not used| 54000200055B| 54000300055C| 54000400055D
6| 6 – Dim Down| Not used| 54000200075D| 54000300075E| 54000400075F
7| 7 – On / Off| Not used| 54000200085E| 54000300085F| 540004000860
Refer to the Bromic Protocol tool to assist with additional code generation.
www.bromic.com/us/outdoor-heaters/technical-
resources/
INSTALLATION INSTRUCTIONS TO HOME AUTOMATION SYSTEM
Now that all remote functions have been programmed into the Bromic Smart- HeatTM Link device, the RS232 connection can be made to the Home Automation System.
Your Home Automation System Integrator is required to perform this operation and program the codes and button functions into the Home Automation Interface.
Contact your Home Automation System dealer for technical support.
Refer to the Bromic Protoco additional code generation. www.bromic.com/us/out-
TROUBLESHOOTING
It is recommended that all button operations are confirmed using the device connected to a PC before integration of commands to a Home Automation System. The Docklight© command window is a useful tool to confirm the Bromic Smart- HeatTM Link is transmitting, receiving commands and any error codes that are generated. Refer to the Bromic Smart-HeatTM Link protocol document for command debugging. The error definition table is shown below.
Error Codes
I| Byte| ASCI| HEX|
Error Command| 1| E| 45|
Error| 1| Refer to table below
Checksum| 1| Calculated
Error Types| HEX| Ret u r ned Code
---|---|---
Fram·m ing error| 00| 450045
Checksum error| 01| 45014 6
Wrong command error| 02| 450247
ID = Oerror| 03| 450348
ID> 2000 error| 04| 450449
Number of code to read/ delete = O error| 05| 450550
Number of code to read > 16 or >128 error| 06| 450651
Number of code to read/delete> 2000 (out of range) error| 07| 450752
Serial code already stored error| 08| 450853
ID< 201 error| 09| 450954
Empty locat ion transmission att em[Pt error| 10| 451061
Value out of valid codes range memorization attempt error| 11| 451162
IF THE PAIRED REMOTE DOES NOT WORK WITH THE CONTROLLER, THE Bromic Smart- HeatTM Link TROUBLESHOOTING STEPS IN THE TABLE WILL NOT WORK. In this case, troubleshoot the controller and remote devices using the instruction manual supplied with the controller.
Symptom | Cause | Resolution |
---|---|---|
Command not working | Device is not on | Check power to device is ON Check power |
to controller is ON
Check remote control operates controller
functions
Device is not plugged into RS232| Check RS232 connection working with PC
first, then debug RS232 on Home automation system
Device transmission out of range| Move device within 30m of controller or
check for radio interference from other devices
Command has not been
learned
| Check remote functions with controller Check remote code matches transmit
code (as seen in image below) and if not re- program
Debug the transmission and receive commands using a RS232 transmission
debugger and check for error codes
Check for correct use of command protocols and checksum calculation
Docklight returns ‘FF’| Device is not on| Check device is plugged into a power
supply Check power to device is ON
Restart Docklight
‘Windows Error #5 – Access Denied’| RS232 connection from device lost| Check device RS232 is plugged in Check RS232 connection working with PC first, then debug RS2332 on Home automation system
Transmit code location ID (500 => 01 F4) does not match the received code location ID (201 => 00 C9) signifying that the button/command was not learned.
To re-program, transmit the delete all command (found in the Protocol tool) which will clear all user programmed codes and start again.
Customer Support
References
- Luxury Commercial & Residential Outdoor Heaters | Bromic Heating USA
- Luxury Commercial & Residential Outdoor Heaters | Bromic Heating USA
- Outdoor Design Trends - Official Bromic Heating USA
- Get Techincal Resources for Outdoor Heaters
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