GALLAGHER Satellite Liquid Monitoring System User Guide

June 13, 2024
GALLAGHER

GALLAGHER Satellite Liquid Monitoring System User Guide
Satellite Liquid Monitoring System

Setting up your account

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Phone Function

  1. Set up your Gallagher Liquid Monitoring Account
    Scan the QR code to create your account and purchase your subscription. The first year’s subscription is included in the purchase of the device. A subscription fee per device applies from the second year.

    https://qrco.de/gallagheracntsetup

  2. Download the app to your phone
    Scan the QR code to download the app from App Store or Google Play.

Open the app and select ‘Get Started’ to ‘Sign In’ to your account using the same credentials that you created during the account and subscription setup.

If prompted, allow the app to have access to the camera and location services.

https://qrco.de/bdWLUt

  1. Watch the video
    Scan the QR code to watch the installation video.
    QR Code
    https://qrco.de/bdocLa

Physical Installation

Before you head out to site, ensure you have the following tools which are not supplied with the product.

  • Your phone with the app installed. The app can add a device without relying on Wi-Fi or cellular coverage. It has an ‘Offline mode’ and will automatically establish a connection once coverage is restored.
  • A drill with a 25mm (1 inch) hole saw or drill bit
  • 4 x 12 or 14 gauge tech screws, or the screws that are appropriate for the material you are mounting to.
  • Measuring tape (to measure your tank)
  • Ladder
  • Zip ties (optional)

Additional tools may be required which are specific to the installation site

The installation site

The device must be installed in a position where it has a clear, unobstructed view of the sky in all directions.

Avoid placing the device in a location where it may encounter interference, such as in proximity to high voltage power lines, mobile phone towers, radio towers, or similar sources.

Example poor site installation: obscured sky view and restricted transmission.
Installation
Example permissible site installation: obscured sky view below 30o of bot horizon line.
Installation
Example improved site installation: use of elevation for an improved sky view.
Installation

Install the mounting base

Installation

  1. Drill a hole for the sensor cable while being careful to position it above the overflow level. Ensure the hole is smooth so it won’t damage the cable.

Align the hole on the tank with the sensor hole located on the mounting base, then fasten it in place using screws.

Attach the sensor cable to the device. Make sure the white dots on both the sensor cable connector and the device connector line up, as shown.

Locate the NFC antenna on your phone
Refer to this diagram to locate the location of the NFC antenna on your phone.

This specific area needs to be positioned on top of the device to pair. Remove your phone case before starting the Activation Process

NFC connection
Ensure NFC is enabled on your phone. For more information see the online user guide on am.gallagher.com

  • Android

  • Apple

iPhone

  1. iPhone 14 (Plus, Pro, Pro Max)

    • iPhone 13 (Pro, Pro Max)
    • iPhone 12 (Pro, Pro Max)
    • iPhone 11 (Pro, Pro Max)
    • iPhone XS, XS Max, XR, X
      Phone Function
  2. iPhone 8 (Plus)

    • iPhone 7 (Plus)
      Phone Function
      Samsung
  3. Samsung Galaxy S20 (+, Ultra)

    • Samsung Galaxy A50s, A51, A52, A60, A70,
      A71, A8s

    • Samsung Galaxy Note10 (Lite, +)
      Phone Function

  4. Samsung Galaxy S21 (+, Ultra)

    • Samsung Galaxy S22 (+, Ultra)
    • Samsung Galaxy S23 (+, Ultra)
    • Samsung Galaxy S20 FE Note 20 (Ultra)
      Phone Function
  5. Samsung Galaxy S10, S10+, S10e
    Phone Function

Locate the NFC antenna on the device
The QR code on the device marks the location of the NFC antenna.

Photograph the Device’s serial number.
Take a photo of the device with the serial number clearly shown. This photograph will be sent to our Technical Support Team and will be used should you require assistance in the future.
Installation

Activate your device

Place your phone onto the device.
The NFC antenna on the device and the NFC antenna on the phone need to touch to make a connection.
Phone Function
On the “Activate device” screen, select “Start”.
You may feel a vibration and get a notification when the NFC location is found, do not move your phone; keep it stationary for at least 30 seconds.

During activation, the app will show “Device Activation in Progress”.

Leave the phone stationery until a check or tick mark appears indicating a successful activation.
Phone Function

Complete the Physical Installation

Secure the device into the mounting base.
After you have taken the photograph of the serial number, secure the device into the mounting base.

Push the device onto the mounting base and itwill lock securely with a clicking sound.

Attach the cover.
Align the protective cover with “Gallagher” at the front. Then, rotate it to secure it firmly in position.

Photograph the device installation.
Refer back to the app – you will be prompted to take a photo of the installation including the surrounding area. This photograph will be sent to our Technical Support Team and will be used should you require assistance in the future.

Make sure the photo captures the device and the installation site.

In case there was no Wi-Fi or cellular coverage during the physical installation, the device registration will be automatically completed once coverage is restored.
Installation

IMPORTANT: Level data will
take approximately 24-72 hours to take its first reading

Once the device has been activated, it will need time to process its GPS coordinates and to synchronise message schedule with satellite pass overs.

For technical support, go to
am.gallagher.com/Support/customer-technical- support

References

Read User Manual Online (PDF format)

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