Kolibri KBR-1500 Money Counting Machine User Manual

Kolibri KBR-1500 Money Counting Machine

This manual contains important information on safety measures and operational features of the Kolibri KBR-1500 one-pocket currency discriminator. Please read it carefully before operating your machine and keep it for future reference. While every effort has been made to include all features in this user manual, the specifications stated may not reflect all the features of the later software versions. If you have questions about your Kolibri KBR-1500 and its operation, please contact technical support at www.kolibriusa.com/contact/

PROP 65 WARNING. This product may contain chemicals known to the State of California to cause cancer, or birth defects, or other reproductive harm. https://oehha.ca.gov/

INTRODUCTION

About the Kolibri KBR-1500

• Thank you for choosing the Kolibri KBR-1500 one-pocket currency discriminator.
• The Kolibri KBR-1500 is a professional, powerful, value counter and sorter.
• Kolibri KBR-1500 has a convenient user-friendly interface, intuitive control panel, and a variety of counting modes. All of these features come with strong built-in counterfeit detection technology and high-level performance.

Important Safety Notes

When using this product, basic safety precautions should always be followed, including the following:

• Do not use this product in areas where it may be exposed to water or any other liquids.
• Unplug this product from the wall outlet before cleaning. Use a damp cloth or air duster to clean the unit.
• To avoid the risk of electrical shock, do not disassemble this unit. Disassembling will expose you to dangerous voltages and other safety risks. Incorrect reassembly may cause electrical shock when the unit is subsequently used.
• Only use this product with the power cord supplied with it. Plug the power cord into a properly grounded wall outlet. Do not remove the grounding pin from the power cord. Failure to properly ground the unit can result in severe injury or fire.
• Make sure the device is placed on a flat surface. Do not operate the unit in areas with high temperature, humidity or smoke as these conditions may impede performance.
• This product is designed for indoor use in a well-ventilated environment. Keep the unit away from direct sunlight and strong magnetic fields which may interfere with the counterfeit detection sensors.
• When not using the unit for an extended period of time, disconnect the power cord from the wall outlet.

Box Contents

• Kolibri KBR-1500 Currency Discriminator
• External Display
• Adapter Cable (for Printer*)
• Power Cord
• User Manual
• Cleaning Brush
• Calibration Card (White Paper Card)

*Printer sold separately

Specifications

Product

• Counting speed: Adjustable 800, 1000, and 1200 bills/min
• Hopper capacity: 500 bills
• Stacker capacity: 200 bills
• Weight: 15.9 lbs (7.21 kg)
• Dimensions: 10.82’’ x 9.25’’ x 11.22’’ (275mm x 235mm x 285mm)
• Power source: AC 100-240 V, 50/60Hz, ≤ 70W

Views of the Kolibri KBR-1500

1. Feed Gap Adjustment Knob
2. Bill Guides
3. Hopper
4. Control Panel
5. LCD Screen
6. Stacker
7. Carrying Handle
8. Back Drawer/Access Door
9. Power Switch
10. Fuse
11. AC Power
12. USB Port
13. RJ11 Port (Printing)
14. RS-232F Port (External Display/PC Connectivity)
15. SD Card Port

Control Panel

(for Serial Report press the REPORT button twice)

4. ADD Button| Activates/Deactivates Add mode
5. +1/+10 Button| Customizes batch in increments of 1 or 10 (Press for +1, Hold for +10)
6. PRINT Button| Prints the displayed report if a printer is connected
7. Display| Shows total count and all settings (or shows all data)
8. MENU Button| Shows settings and works as a “back button” in Menu
9. MODE Button| Changes mode and moves cursor up in Menu
10. CLEAR Button| Resets the count and moves the cursor down in Menu
11. START/STOP Button| Starts or Stops the count (when not in auto-start mode) or validate/confirm settings

Home Screen

1. Currency Selected
2. Mode (MIX, SORT, COUNT)
3. ADD Mode (Activated)
4. Selected Batch Number (Activated)
5. Number of Bills Counted
6. Total Value Counted
7. Auto/Manual Start Mode
8. Number of Rejected Bills
9. Date and Time
10. Counterfeit Detection (ON)
11. Serial Number of Last Bill Scanned

GETTING STARTED

Powering Up

• Ensure the hopper and stacker are empty. Then, attach the provided power cable to the power inlet on the back of the machine. Make sure to plug the power cable into a three-prong outlet and turn on the power switch located on the back of the machine .
• The unit will load and conduct a self-checking. When the home screen is displayed the machine is ready to operate.

Loading the Hopper

• In order to avoid jams and ensure proper operating speed of the machine, it is important to correctly load the hopper. Bills should be placed in a neat stack prior to being placed into the hopper.
• Avoid counting bills that are wet, excessively dirty, spoiled, folded, curled, or with foreign material like clips, bands, etc. Bills such as these can cause the machine to malfunction.
• Adjust the hopper bill guides to a size slightly wider (0.10’’ on each side) than the width of the bills in the stack (all US dollar denominations are the same size). This will help to correctly place the bills in the hopper and will ensure smooth bill feeding.

WARNING: Hazardous moving parts! Do not place fingers, hair, clothes, etc. near the moving parts.

TIPS: To Reduce Rejects

1. MAKE A STACK
   Correct or remove bills that are severely wrinkled, damaged, or folded. Square the bill stack.

2. LOAD THE STACK

3. FEED THE BILLS

OPERATING MODES

Auto & Manual Mode

• After turning the machine on it will default to AUTO mode, an ‘’A’’ will be displayed on the home screen. In this mode the machine starts counting automatically. To operate with the MANUAL mode, go to Menu, by pressing the MENU button, then select AUTO/MANUAL START with the START button and finally select MANUAL by going down with the CLEAR button and validate with START button. A check mark will be displayed next to the Mode selected. To go back to the home screen, press twice on the Menu button. If MANUAL is selected, a ‘’M’’ will be displayed on the home screen.
• If the machine is set to operate with the MANUAL mode, the machine will stop counting automatically; the ‘’START’’ button must be pressed to begin each count. To go back to AUTO mode, select AUTO mode in the menu.

Mix Mode

• MIX mode is used to count a stack of mixed denominations. To count mixed bills, place them in the hopper and follow the procedure described in 2.2 LOADING THE HOPPER. The machine will start counting and will move the bills from the hopper to the stacker as it counts them. The machine will stop counting when the hopper is completely emptied. Total number of bills and total value will be displayed on home screen. When operation is complete, you can view a detailed report by pressing the REPORT button.
• To return to MIX mode from another mode, press the MODE button until ‘’MIX’’ is displayed on the home screen. Note that the Kolibri KBR-1500 will keep in memory the last mode used.

Count Mode

• This mode is available by pressing the MODE button until ‘’COUNT’’ is displayed on the home screen.
• COUNT mode allows the user to simply count the total number of bills. It does not recognize or record the denomination of any bills. During COUNT mode, there is no counterfeit detection active except ultraviolet.
• To return to COUNT mode from another mode, press the MODE button until ‘’COUNT’’ is displayed on the home screen. Note that the Kolibri KBR-1500 will keep in memory the last mode used.

Sort Mode

• This mode is available by pressing the MODE button until ‘’SORT’’ is displayed on the home screen.
• SORT mode allows the user to count and sort bills by one denomination which is automatically determined by the first bill scanned in a stack. This can be useful to be sure that there are no bills of other denominations in a large strap of one denomination. The first bill in the hopper determines the counting and sorting denomination. Any time a bill passes through the machine and does not conform to the denomination determined by the first bill, the machine will reject this bill, beep and a “ DENOMINATION DIFFERENT” message will be displayed on the screen. Total number of bills and total value will be displayed on home screen. When operation is complete, you can view a detailed report by pressing the REPORT button.
• To return to SORT mode from another mode, press the MODE button until ‘’SORT’’ is displayed on the home screen. Note that the Kolibri KBR-1500 will keep in memory the last mode used.

Add Mode

• This mode is available by pressing the ADD button on the control panel. When ADD mode is activated, an ADD icon will be displayed on the home screen.
• ADD mode allows the user to count multiple stacks of bills while keeping track of the total amount and value of bills counted. Place the first stack of bills to be counted into the hopper. The number and value of bills will be displayed on screen. When ready to count the next stack of bills, empty the stacker and add the new stack to be counted into the hopper. The unit will continue counting and add the new count to the total.
• To exit ADD mode, press again the ADD button.

Batch Mode

• This mode is available by pressing the BATCH or +1/+10 button on the control panel. When BATCH mode is activated, a ‘’B:’’ icon with the batch number will be displayed on the home screen.
• BATCH mode is used to select a batch quantity for a specific counting process. With the BATCH mode active, the machine counts a preset number of bills and then stops counting when the batch number has been reached, even if bills remain in the hopper. By default, pressing the BATCH button will set the batch size to 100, 50, 20, 10, 0ff. The batch size can be adjusted by pressing the +1/+10 or the BATCH button.
• When the set batch amount is reached, the Kolibri KBR-1500 will automatically stop and a ‘’BATCH COMPLETE’’ message will be display on the screen alongside the number of bills counted. When the stacker is emptied, the machine will automatically continue to count up to the preset batch amount to create another batch.
• If hopper runs out of bills before a batch is completed, the machine will display ‘’INCOMPLETE BATCH’’ on screen. At this point, the user may add bills to the hopper to complete the batch or remove the incomplete batch from the machine. To exit BATCH mode, press again the BATCH button until the ‘’B:’’ icon disappears from the screen.

Add + Batch Mode

• This mode batches the desired quantity of bills and monitors the running total at the same time. To activate this mode, press the ADD and BATCH buttons separately, both icons should be displayed on the screen.
• To exit ADD + BATCH mode, press the ADD and BATCH buttons again separately.

AFTER-COUNT FUNCTIONS

Report

• This function is available by pressing the REPORT button and provides an on-screen report of the total amount of each denomination counted, the value of the counted bills of that denomination, and a grand total value of all bills counted.
• To exit the report screen, press the MENU button.

Serial Report

• This function is available by pressing the REPORT button twice, it provides an on-screen report of each bill counted with its serial number and denomination.
• To exit the report screen, press the MENU button.

Print

• This Function is available by pressing the PRINT button while being on the report screen. If a printer* is connected, a detailed printout of the counting report will be produced. Same is applied to get the report with serial numbers described in 4.2 Serial Report.

*Printer sold separately

Menu

The Menu can be accessed by pressing the MENU button. To navigate and choose a sub-menu, Press the MENU button to go back to the menu or exit the menu.

Description of the Sub-Menu:

MANUAL MODE for more details.
2. SPEED| Set the counting speed of the machine: 800, 1000 or 1200 bills/min. Use arrows to select the speed and the START button to validate the setting.
3. MODES| Activate or deactivate the modes (COUNT, SORT, MIX) that can be used from the home screen. When the mode is “ON”, this mode can be selected from the home screen. When the mode is “OFF”, it cannot. Use START button to switch “ON/OFF”.
4. DETECTIONS| Activate or deactivate the detection features (Magnetic “MG”, Ultra- violet “UV”, Double “DB”, Dimension “DD”, Infrared “IR”…).

Use the START button to switch “ON/OFF”.

5. DATE & TIME| Set the date and time that will be displayed on the home screen and the printed counting report. Use the UP and DOWN arrows to change the value and validate with the START button.
6. BEEP| Toggle the beeping that occurs with every action. Use the UP and DOWN arrows to switch “ON/OFF”
7. UPDATE| The machine update menu.
8. PRODUCT INFORMATION| Display information about the product and the software version.

MAINTENANCE AND TROUBLESHOOTING

Maintenance

ATTENTION: The unit should always be turned off and disconnected from its power cord before cleaning. DO NOT use solvents such as thinner, alcohol, etc. to clean the machine.

• Most operational problems can be avoided by regular care and preventative maintenance. Taking regular care of the KBR-1500 will significantly increase its lifetime.
• To avoid problems, make sure there are no metal clips or rubber bands in the bills being counted. Be sure to follow the proper procedure for loading the hopper, refer to section 2.2 LOADING THE HOPPER.
• For best results, it is recommended to use an air duster and a soft bristle brush to remove any dust or debris from the interior of the unit. When not using the machine for an extended period, cover it with the dust cover (not included with the unit) to prevent dust from settling inside.

All parts of the Kolibri KBR-1500 need daily care and cleaning. Pay close attention to the sensors, which are delicate components. If any dust or other foreign matter adheres to the sensors, it may cause various problems during operation of the machine.

• To avoid malfunction caused by foreign objects, please clean your machine every day.
• Clean back door sensors with the provided bristle brush or a dry cloth frequently
• Clean inner sensors with the provided dry cloth frequently.
• Clean hopper and stacker sensors with the provided bristle brush or a dry cloth frequently.
• Rubber rollers may be cleaned with a slightly damp cloth. You may use a small amount of liquid soap on the cloth, but the soap residue should properly removed.

1. Hopper Sensor
2. Stacker Sensors
3. Inner Sensors
4. Back Door Sensors

Adjusting Feed Gap

Sometimes, during the transportation or shipment of the unit, the adjustment of the feed mechanism may loosen. This can also happen during normal wear or tear and can lead to DOUBLE/CHAIN errors. The feed gap is the actual height of the bill feed path and should be tuned to just about the thickness of a single bill. If the feed gap is too wide, the user may experience a hgh amount of DOUBLE/ CHAIN errors which are caused by more than one bill entering the scanning path at one time. If the feed gap is too tight, the unit may not be able to pass bills into the scanning path or catch on bills and tear them.

The following steps ore the procedure for odjusting the feed gop:

1. Ensure the mochine is turned off.
2. Position the rollers so that no teeth are visible. This can be done by manually turning the rollers until no teeth are showing and only the smooth section of the rollers is visible (see iamges below).
3. Place one bill that is crisp and rigid enough to prevent bending during the adjustment procedure. Place the bill lengthwise either to the right or left side of the hopper (See imoges below).
4. Guide the bill between the inner rollers during this step; you should feel moderate resistence as you move the bill back and forth through these rollers. In other words, the gap between these rollers is wide enough to pass just one bill per count, but narrow enough to feel a slight tension or friction when pulling the bill out.

To adjust the bill feed gap, use the instructions below to turn the adjustment screw at the top of the unit:

• Make an 1/32” adjustment turn at a time then retest.
• If the bill feels too loose, tighten the feed gap by turning the adjustment screw counterclockwise.
• If the resistence against the bill feels too strong, loosen the gap by turning the screw clockwise.

IMPORTANT NOTE: The Kolibri KBR-1500’s feed gap adjustment can be sensitive during adjustments. Do not overturn each adjustment or you may overshoot the optimum gap. We recommend testing with a stack of bills after each adjustment turn.

Calibration Procedure

The contact image sensors (CIS) of the unit are calibrated properly from the factory. With regular, basic use, the sensor’s sensitivity decreases which can lead to ID errors. To resolve this issue, the unit can be re-calibrated using the white calibration paper that came with the unit.

Please follow the steps below to calibrate the sensor:

1. Ensure the machine is turned ON
2. On the control panel, press the “ADD” and “+1/+10” button at the same time. A calibration screen will display “Open the cover and put in the calibration paper.”
3. Then locate latch on the back of the machine and open the back door by pinching the latch and pulling out and downward.
4. Put the provided laminated calibration card inside the unit so it covers the inside CIS line.
5. Carefully proceed to close the back door with the calibration card inside the machine.
6. Once the back door is closed, turn the machine back around so you are facing the control panel of the KBR-1500.
7. Press the buttons in the following order REPORT>PRINT>REPORT. Once the buttons have been pressed in that order, the number 1000 against UV will be highlighted.
8. Next, press the “START/STOP” Button 7 times to initiate the calibration prcess. Once the button is pressed 7 times, calibration will begin and the calibration screen will display a message “CIS check wait.”
9. Once calibration is completed, a message of successful adjustment will be shown as “CIS check ok.” If a message of “CIS check fail” is shown, try readjusting the calibration card in the machine for better placement in front of the CIS sensor and repeat steps 4 to 8 again.
10. Once the successful message is shown, remove the calibration card from the inside of the machine.
11. Reset the machine by turning it off, then on.

Troubleshooting

NOTE: The KBR-1500, like all other discriminators on the market with intergrated detectors, cannot guarantee a counted bill to be genuine or counterfeit. There are several reasons a genuine bill may be recognized as counterfeit, or vice versa. Possible reasons include: direct sunlight exposure, worn bills, excessively dirty bills, or highly advanced counterfeiting techniques used to produce the bill. Separate equipment may be required to definitively determine whether or not a bill is counterfeit.

Error message display:

start to continue.
MG SUSPECT| Suspect bill detected by magnetic detection or MG detection issue| Remove top bill from stacker. This bill is not added to count. Press start to continue.
IR SUSPECT| Suspect bill detected by infrared detection or IR detection issue| Remove top bill from stacker. This bill is not added to count. Press start to continue.
IMAGE SUSPECT| Image of the bill is not genuine.| Remove top bill from stacker. This bill is not added to count. Press start to continue.
ID ERROR| Image of the bill not recognized| Banknote tilt.

Remove top bill from stacker. This bill is not added to count. Press start to continue.

DIFFERENT DENOMINATION| Denomination of the bill does not match| Machine in SORT mode. Different denomination detected. Remove top bill from stacker.

This bill is not added to count. Press start to continue.

SIZE SUSPECT| The size of the bill is not genuine.| Remove top bill from stacker. This bill is not added to count.

Check size of the bill and make sure bill is not bent.

Remove all bills from stacker.

Not added to the count total. Recount.

HALF NOTE| The last counted bill doesn’t confirm size of the bill or the bill might be torn or folded.| Ensure top bills in stacker are standard size and or not folded. Remove all bills from stacker.

Not added to the count total. Recount.

CHAIN ERROR| Two or more bills passed as one.| Ensure bills are loaded properly. Remove all bills from stacker.

Not added to the count total. Recount.

Other error messages:

the sensor.

See section 5.1 Maintenance for location of sensors.

UPPER LEFT COUNTING SENSOR| Issue with the upper left counting sensor| Clean the sensor.

See section 5.1 Maintenance for location of sensors.

ENCODER SENSOR| Issue with the encoder sensor| Restart the machine.

Make sure rollers are turning and nothin prevents them from turning.

If not resolved contact Kolibri technical service.

START SENSOR| Issue with the start sensor.| Clean the sensor.

See section 5.1 Maintenance for location of sensors.

BACK DOOR OPEN| Back door not securely closed.| Ensure back door is closed. Press start to continue.

Other possible errors:

Check the fuse in the fuse compartment and replace it if necessary. Contact Kolibri’s technical service center if the issue persists.

Machine fails to detect coun- terfeit notes| The sensors may have collected dust.

See section 5.1 Maintenance for location of sensors.

Inaccurate counting| 1.    Bills were incorrectly inserted into the hopper.

2.    Turn off the machine and turn it back on.

3.    The feeding gap is too wide. This may happen when brand new notes are counted as their thickness differs greatly from used notes to which the ma- chine’s gap is adjusted for by default. Narrow the gap slightly by turning the feed gap adjuster (refer to section 1.5, rear and front view) counterclockwise by a 1/16’’ and try counting again. Repeat the procedure until a suitable gap width is reached. If the resistance against the bill feels too strong, loosen the gap by turning the screws clockwise.

Bills are jammed| Turn off the machine. Remove any jammed bills by opening the back door. Look for any foreign objects inside the unit (paper clips, rubber bands, etc.). Remove foreign objects, if any. Secure the back door.

Recount.

Warranty

The Kolibri KBR-1500 is warranted for a period of one year from the date of purchase. In most cases a unit malfunction can easily be corrected by performing a thorough cleaning.

• Customer should allow the manufacturer the time and opportunity to test and diagnose the machine to determine warranty and non-warranty claims
• After receiving and unpacking the unit, customer shall keep the package and its user manual. Warranties are canceled in the event the device is transported in a non-original packaging or operation/maintenance conditions are not met
• Company is not responsible for unit malfunction due to improper maintenance, storage, or transportation including, but not limited to mechanical damage
• Manufacturer is entitled to introduce updated software, not described in the current user manual

Non-Warranty Service:

• The manufacturer can perform maintenance and cleaning for an extra fee. For a non-warranty repair or maintenance quotation, contact our Technical Support team.

Warranty service is not available in the following cases:

• Cleaning of the unit from dust and mud
• Operation or maintenance rules requirements set in the user manual are not met
• There is mechanical damage to the unit or the sealed portions of the unit have been opened or tampered with
• There are foreign objects or liquid inside the unit

The warranty does not cover shipping to Kolibri’s technical service center.

Contact Information

Technical Support contact information: http://kolibriusa.com/contact/

When contacting Technical Support, please have the following available:

• Product Model – Located on the bottom of the machine.
• Serial Number – Located on the bottom of the machine.
• Nature of the problem – What happened, and when did it happen? Did the machine display an error message?
• Steps already taken to resolve the problem, and the results.

Kolibri™ ©2020 Printed in China. Specifications subject to change without notice. www.KolibriUSA.com FNR2611022020

FREQUENTLY ASKED QUESTIONS

What is the Kolibri KBR-1500 Money Counting Machine?

The Kolibri KBR-1500 is a money counting machine designed for efficiently and accurately counting banknotes and bills.

What types of currencies does the KBR-1500 counting machine support?

The machine is typically designed to support various currencies and can count bills of different denominations.

What is the counting speed of the KBR-1500?

The machine usually has a counting speed of a specific number of bills per minute, depending on the model and specifications.

Does the counting machine detect counterfeit bills?

Some models of the KBR-1500 may include counterfeit detection features, such as UV (Ultraviolet) or MG (Magnetic) detection to identify counterfeit bills.

Is the KBR-1500 counting machine easy to use?

The machine is typically designed for ease of use with intuitive controls, making it suitable for various users.

What is the hopper capacity of the machine?

The hopper capacity represents the number of bills that can be loaded into the machine at once, and it varies depending on the model.

Does the KBR-1500 machine include batch counting and adding functions?

The machine often includes features for batch counting and adding, allowing you to count bills in specific quantities or add multiple counts together.

Can I sort different denominations of bills with this machine?

Some models of the KBR-1500 may offer the ability to sort and separate bills by denomination, providing added convenience.

Is there a display screen for viewing the count results?

The machine typically includes a display screen that shows the count results and other relevant information.

What is the power source for the KBR-1500 counting machine?

The machine is typically powered by an electrical outlet or battery, depending on the model and design.

Does the machine have a feature to detect double bills or errors?

Some models may include double bill detection and error notification features to ensure accurate counting.

Is the machine suitable for businesses or personal use?

The KBR-1500 counting machine is suitable for a range of users, including businesses, banks, and individuals who need to count money efficiently.

What is the warranty period for the KBR-1500 Money Counting Machine?

The warrantie typically range from 1 year to 2 years.

Can I get technical support and servicing for the machine?

Many manufacturers offer technical support and servicing options to assist with maintenance and troubleshooting.

Is there a feature to update the machine for new currency designs?

Some models may allow for software or firmware updates to accommodate new currency designs or features.

Can the machine count folded or damaged bills accurately?

The machine's ability to count folded or damaged bills accurately may vary depending on the model and its condition.

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