DELL HS2403 Wireless Headset User Guide

HS2403 Wireless Headset

User Guide

Latin America and the Caribbean, except Brazil
Note: The version in Spanish will take precedence over the version in English for Argentina, Chile, Colombia, Peru, & Mexico
PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU AND TO THE PRODUCT YOU HAVE PURCHASED.

Important Notice

If you purchased this product directly from Dell, this purchase is subject to and governed by Dell’s Terms of Sale, which are available online at one of those links below, depending on your localization, unless you have a separate written agreement with Dell that specifically applies to your order.

www.dell.com/mx/terminosycondiciones
Colombia| www.dell.com/co/terminosycondiciones
Chile| www.dell.com/cl/terminosycondiciones
Argentina| www.dell.com/ar/terminosycondiciones
Peru| www.dell.com/pe/terminosycondiciones
Puerto Rico| Dell.com/pr/terminosycondiciones
Remaining Latam and Caribbean Countries| www.dell.com
Select your country to find the specific Terms of Sale, then go to the Terms and Conditions section and select the applicable Terms of Sale

Your use of this product is deemed to be your acceptance of the Terms & Conditions and Warranty Terms. For the avoidance of doubt, to the extent that Dell is deemed under applicable law to have accepted an offer by you: (a) Dell hereby objects to and rejects all additional or inconsistent terms that may be contained in any purchase order or other documentation submitted by you in connection with your order; and (b) Dell hereby conditions its acceptance on your assent that the foregoing terms and conditions shall exclusively control.
What if I Purchased a Service Contract?
If your service contract is with Dell or if you purchased a service contract through us with a third-party reseller, you may download or print it from Dell.com/servicecontracts/global.
Warranty Terms — Latin América y el Caribe, except Brazil

WARRANTY

Dell guarantees to the End User, in cornpliance with the following provisions, that the electronic, mechanical and assembly components of their hardware product purchased by the End User from a company belonging to the Dell group or from an authorized distributor/reseller, in Latin America and the Caribbean, will be defect free for a period of 3 (three) years from the product’s date of purchase shown on the purchase invoice or receipt and, as long as the conditions for the installation and proper use of the product are observed, with the exception of any iterns related to exceptions specifically shown hereby.
Any products about which justified claims are made will be, at Dell’s discretion, repaired or replaced by Dell free of charge. Dell will own all parts removed from repaired products. Dell can use new or refurbished parts whose characteristics, quality, and  technology are similar or better than those in the old parts, as long as the original specifications of the products remain the same.

TECHNICAL SUPPORT

To order a repair under warranty, the End User must contact Dell’s Technical Support. The type of service for responding to a warranty claim may vary depending on the product and your selections at the time of purchase. If you have any questions about what type of warranty you have, you should check the warranty status on dell’s support website. If you purchased the product through an authorized reseller/distributor, Dell will only provide the service when the End User has made the Transfer of Ownership (“Tag Transfer”) as part of the online registration process. However, the warranty period will begin from the product’s date of purchase shown on the purchase invoice or receipt and registration will be part of the support process if the End User has not done so prior to contacting Dell Technical Support.
The steps to make a claim are:

1. If the product was purchased directly from Dell skip to step #2, otherwise you must perform the registration process:
   a. Connect to the Internet and visit the website for warranty registration: https://www.dell.com/support/Assets- Online/latam/en/brbsdt1/Registration#/identifyservicetag.
   b. Select the language and country where I buy your computer and fill out the online form with the requested information. c. Once the form has been completed, click on “submit”.

2. Connect Dell Technical Support. You may choose the contact method you prefer: e-mail, chat or phone. The contact options appear on the Dell support web page. (The support phone numbers for the region can be found at the end of this document; to see the up-to-date list, visit this page www.dell.com/support/home).

3. Have the following information available to be provided to the support agent:
   a. Customer data including place and date of purchase.
   b. Service Label of the machine or failing that the Code of Express Service. c. Symptoms at the time of defect.

4. Depending on the warranty service you have purchased (not all warranty types are available in all countries and/or cities), Dell Technical Support will provide you with instructions on the case to determine if the problem is covered by the hardware warranty and if parts replacement is required.
   Dell’s agent will, with your help, diagnose the problem by giving you instructions over the phone, e-mail or chat and, if necessary, by remotely connecting (with your consent) to your computer.

Below are listed the different types of technical assistance available
a. Service on Authorized Service Center. The technician will inform you of the service centers that are available in your city. You must:
(i) Forward the equipment to the Service Center, as well as remove the equipment from the Service Center as soon as the repair of the product is complete.
(ii) Forward to the Service Center, along with the equipment, all components indicated by the authorized Dell technician, such as power cord and battery, among others.
b. Mail Service. The technician will inform the End User to take the product to one of the branches of the post office. In the case of Technical Assistance Service by Mail, the End User must:
(i) Keep the original equipment box. If End User shall not have the original packaging of the product the End user must provide for its own risk another packaging suitable for the shipment of the products by the post office.
(ii) Forward with the product, all components indicated by the authorized Dell technician, such as power cord and battery, among others.
c. In Home Service. Dell’s agent will instruct you to attend a visit by an authorized Dell technician at your home or workplace.
(i) Provide Dell’s technical representatives access to the software and products associated with the claim. If there are safety restrictions that can be applied to any or all of the customer’s systerns in need of technical support covered by this contractual warranty, Dell may request for the customer to take any necessary measures that will allow Dell to provide the appropriate technical support without compromising the safety, integrity and confidentiality of any information or data stored in the computer and/or in any of  the customer’s software.
(ii) Notify Dell about any potential safety or health risk in the location where the customer will receive technical support and provide and/or recommend safety procedures to be followed whenever applicable.
(ili) When necessary, provide an appropriate workplace and access to any communication media considered necessary to provide the service, at no cost to Dell.
(iv) Guarantee that a responsible party will be present during the performance of the service.
(v) Provide, at no cost to Dell, any recording and storage media, including any necessary magnetic disks and tapes to perform the service, as well as any data communication devices (modems) and telephone lines and/or net connections that are necessary to perform this remote service electronically (electronic remote access).

Units Replaceable by the End User.
If the Dell technician finds that the problematic part of his or her computer is easy to disconnect and reconnect, such as a keyboard, monitor, hard drives in notebooks or any other component designated as a component that can be replaced by the End User, the End User may receive those components for installation with Dell telephone support . without a Dell technician being moved to the End User location or the equipment being sent to Authorized Service Center, depending on the equipment warranty form.
Note: The End User must back up data on the product hard drives and any other product storage devices prior to receiving service from Dell’s technician, even if this service is performed only remotely. The End User will also be responsible for removing any confidential, proprietary, or personal information and removable media such as cards or storage devices, OVD / CDs or PC cards before sending a product to a repair center.

EXCLUSIONS

The following concepts or events are not covered by this warranty:

• Consumer goods, such as non-rechargeahle batteries, bags, briefcases, etc.;
• Products with missing or altered service tags or serial numbers
• Computer programs (software) and their reinstallation. Third party software is subject to the warranty term of the respective licensor;
• Cleaning and repair operations associated with the look or worn-down appearance resulting from normal use of the products;
• Damages caused by improper use, falls, blows, abuse, negligence, incompetence, carelessness, or vandalism:
• Damages caused by the storage or use under conditions other that those indicated in the specifications;
• Damages caused by computers that generate or prompt electromagnetic interference or by any electrical installation problem in noncompliance with electrical safety regulations.
• Damages caused by computer programs (software), accessories, or Third-party products incorporated to a product sold by Dell after it’s been sent to the end user directly from Dell;
• Damages due to product tampering, repair attempts, or adjustments made by a third party not authorized by Dell:
• Failure to perform preventive maintenance if applicable.
• Damages caused by nature, such as electrical discharges (lightning), floods, fires, landslides, earthquakes, etc.

Note: The warranty will also be invalidated where the purchase invoice shows evidence of scrapes and/or alterations, has incomplete or empty fields in sections related to the purchase date, and the product order or serial number, and/or is not prepared according to current applicable law.

GENERAL PROVISIONS

• Dell will have no responsibility for the loss or recovery of data, software, and other programs contained in Dell-branded products as a result of service performed by an authorized Dell technician.
• Dell and its authorized service providers may not copy copyrighted materials or copy or use illegal data, and therefore Dell is not responsible  for copyright infringement of files that End User may install directly on Dell products.
• This Warranty Term does not exclude or affect the rights granted by law to the End User or any other rights resulting from other agreements entered between End User and Dell.

Dell World Trade LP
One Dell Way, Round Rock, TX 78682, USA
Dell Colombia Inc.
Carrera 7 #113-43 Oficina 1401, Bogota, Colombia
Dell México, S.A. de C.V.
Av, Javier Barros Sierra, No 540, Piso 10,
Col. Lomas de Santa Fe
Delegacion Alvaro Obregon, Ciudad de México. C.P. 01219, R.F:.C: DME9204099R6
Dell América Latina Corp., Branch in Argentina
Juana Manso 1069, Piso 42, Ciudad de Buenos Aires (C1107CBU), Argentina. C.U.1’T. 30-70719842-3.
Dell Computer de Chile Ltda.
Avenida El Bosque Norte N® 211, Piso 7, Las Condes, (7550092)
Santiago, Chile
Dell Pera S.A.C.
Av. Circunvalacién Golf Los Incas 170, Oficinas 2401 y 2402, Torre A, Santiago de Surco (15023), Lima, Pert.

FREE CALL dialing 800-355-0031
Antigua and Barbuda| 1-800-805-5924
Netherlands Antilles| 001-866-379-1022
Argentina| 0800-222-0154
Aruba| 800-1727
Bahamas| 1-866-874-3038
Barbados| 1-800-534-3349
Belize| U.S. 512-723-0010 or place a FREE CALL dialing 811, and giving this number to the operator: 866-686-9880
Bermuda| 1-877-890-0748
Bolivia| 800-10-0238 or U.S.
512-723-0010
Brazil| 8009703355
Chile| 800-20-20-44 (CTC) or 123-00-20-37-62 (ENTEL)
Colombia| 01-800-915-5704
Costa Rica| 0800-0120232
Dominica| U.S. 512-723-0010 or Place a FREE CALL dialing
866-278-6821
Ecuador| U.S. 512-723-0020
Ecuador – Free from Quito:| 999-119 + 877-665-3355
Ecuador – Free from Guayaquil:| 1-800-999-119 + 877-665-3355
El Salvador| 800-6170
Grenada| 1-866-540-3355
Guatemala| 1-800-999-0136
Guyana| 1-877-440-6511
Haiti| U.S. 512-723-0010 or place a FREE CALL dialing 183. AND giving this number to the operator: 866-686-9849
Honduras| U.S. 512-723-0020 or place a FREE CALL dialing 800-0123, and giving this number to the operator: 866-686-9848
Cayman Islands| 1-877-261-0242
Virgin Islands (US)| 1-877-702-4360
Virgin Islands (UK)| U.S. 512-723-0010 or place a FREE CALL Dialing 866-278-6820
Jamaica| 1-800-975-1646 (from Jamaica)
Mexico| 001-866-563-4425
Montserrat| 866-278-6822
Nicaragua| 001-800-220-1378
Panama| 001-800-507-1385 (C&W) or 001-866-633-4097 (Clarocom)
Paraguay| U.S. 512-723-0020 or place a FREE CALL Dialing 008-11-800. and giving this number to the operator: 866-686-9848 (only Asuncion)
Peru| 80050869
Puerto Rico| 1-866-390-4695
Republica Dominicana| 1-888-156-1834
Saint Kitts y Nevis| 1-877-441-4734
San Vicente y Granadinas| 1-866-464-4353
Santa Lucia| 1-866-745-1850
Suriname| U.S. 512-723-0010 or place a FREE CALL dialing 156. and giving this number to the operator: 866-686-9850
Trinidad and Tobago| 1-888-799-5908
Turks and Caicos| 1-866-540-3355
Uruguay| 000-413-598-2523
Venezuela| 0800-100-2513
Border with USA| 800-808-7998
Other countries/areas| 512-728-4093

As applicable to the product’s configuration, the table lists the Radio Equipment’s maximum output power.

Importador:
Dell México S.A. de C.V.
Av. Javier Barros Sierra, No 540, Piso 10Col
. Lomas de Santa Fe Delegacion Alvaro Obregon
Ciudad de México. C.P. 01219
R.F.C: DME9204099R6

For UL certified accessory
For use only with UL Listed 1-T.E. computer

DELL
Regulatory Model : HS2403
Product Name :
Wireless Headset
Rating : DC 5V, 500mA
IC RF Exposure statement
Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance Ocm between the radiator & your body.

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