ASUS S501ME-DS704 Desktop Computer User Guide

June 13, 2024
Asus

S501ME-DS704 Desktop Computer

ASUS Desktop PC

User Guide

Product Information

The ASUS Desktop PC is a computer designed for personal and
business use. It offers a range of features and connectivity
options to enhance your computing experience. The desktop PC comes
with various models and configurations, ensuring that you can
choose the one that suits your needs.

Chapter 1: Getting started

Welcome! This chapter provides an introduction to your ASUS
Desktop PC and guides you through the initial setup process. You
will learn about the different components of the computer and how
to turn it on.

Chapter 2: Connecting devices to your computer

This chapter explains how to connect various devices to your
ASUS Desktop PC. It includes instructions for connecting USB
storage devices, microphones, speakers, external displays, and
HDTVs. These connections allow you to expand the functionality of
your computer.

Chapter 3: Using your computer

In this chapter, you will learn about proper posture when using
your Desktop PC to ensure comfort and minimize strain.
Additionally, it covers the usage of the optical drive (on selected
models only) and how to configure the USB ports and HDD security
settings using the BIOS.

Chapter 4: Connecting to the Internet

This chapter provides instructions for establishing a wired
connection to the Internet. It also includes information on
installing the Wi-Fi antenna for wireless connectivity.

Chapter 5: Using ASUS Business Manager

If you are a business user, this chapter introduces ASUS
Business Manager, a tool designed to enhance productivity and
manage your ASUS Desktop PC efficiently.

Chapter 6: Troubleshooting

If you encounter any issues with your ASUS Desktop PC, this
chapter offers troubleshooting tips and solutions to help you
resolve common problems.

Appendix

The appendix section provides additional information on starting
your computer for the first time and using the Start menu.

Notices

ASUS Recycling/Takeback Services: ASUS is committed to
environmental protection. The company offers recycling and takeback
programs for its products, batteries, components, and packaging
materials. For detailed recycling information in different regions,
please visit http://csr.asus.com/english/Takeback.htm.

ASUS Desktop PC
User Guide
S501ME/S501ME_IN

E20765 First Edition October 2022
Copyright © 2022 ASUSTeK Computer Inc. All Rights Reserved. No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK Computer Inc. (“ASUS”). Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing. ASUS PROVIDES THIS MANUAL “AS IS”WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE), EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT. SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT. Products and corporate names appearing in this manual may or may not be registered trademarks or copyrights of their respective companies, and are used only for identification or explanation and to the owners’ benefit, without intent to infringe. SERVICE AND SUPPORT Visit our multi-language website at https://www.asus.com/support/.
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Contents
Notices ……………………………………………………………………………………………………………………………… 5 Safety information ………………………………………………………………………………………………………….10 Conventions used in this guide…………………………………………………………………………………….11 Where to find more information…………………………………………………………………………………..11 Package contents ……………………………………………………………………………………………………………12

Chapter 1

Getting started

Welcome!………………………………………………………………………………………………………………………….13

Getting to know your computer…………………………………………………………………………………..13

Setting up your computer……………………………………………………………………………………………..17

Turning your computer ON …………………………………………………………………………………………..19

Chapter 2

Connecting devices to your computer

Connecting a USB storage device ………………………………………………………………………………..21

Connecting microphone and speakers……………………………………………………………………….22

Changing to the external audio output………………………………………………………………………25

Connecting multiple external displays ……………………………………………………………………….26

Connecting an HDTV ……………………………………………………………………………………………………..27

Chapter 3

Using your computer

Proper posture when using your Desktop PC…………………………………………………………….29

Using the optical drive (on selected models only)…………………………………………………….30

Configuring the USB ports using the BIOS………………………………………………………………….31

Configuring the HDD security setting using the BIOS………………………………………………32

Chapter 4

Connecting to the Internet

Wired connection……………………………………………………………………………………………………………33

Installing the Wi-Fi antenna…………………………………………………………………………………………..35

Chapter 5

Using ASUS Business Manager

ASUS Business Manager ………………………………………………………………………………………………..39

Chapter 6

Troubleshooting

Troubleshooting ……………………………………………………………………………………………………………..41

Appendix

Working with Windows®

Starting for the first time ……………………………………………………………………………………………….49

Start menu ……………………………………………………………………………………………………………………….49

Windows® apps ……………………………………………………………………………………………………………….50

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Connecting to wireless networks…………………………………………………………………………………50 Connecting to wired networks……………………………………………………………………………………..51 Turning your computer off ……………………………………………………………………………………………51 Putting your computer to sleep……………………………………………………………………………………51
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Notices
ASUS Recycling/Takeback Services
ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components, as well as the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for the detailed recycling information in different regions.
REACH
Complying with the REACH (Registration, Evaluation, Authorisation, and Restriction of Chemicals) regulatory framework, we published the chemical substances in our products at ASUS REACH website at http://csr.asus.com/english/REACH.htm
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: · This device may not cause harmful interference; and · This device must accept any interference received including interference that may cause
undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with manufacturer’s instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: · Reorient or relocate the receiving antenna. · Increase the separation between the equipment and receiver. · Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected. · Consult the dealer or an experienced radio/TV technician for help.
The use of shielded cables for connection of the monitor to the graphics card is required to assure compliance with FCC regulations. Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
Lithium Battery Warning
CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.
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Avertissement relatif aux batteries Lithium
ATTENTION ! Danger d’explosion si la batterie n’est pas correctement remplacée. Remplacer uniquement avec une batterie de type semblable ou équivalent, recommandée par le fabricant. Jeter les batteries usagées conformément aux instructions du fabricant.
Compliance Statement of Innovation, Science and Economic Development Canada (ISED)
This device complies with Innovation, Science, and Economic Development Canada licence exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device: Operation in the band 5150­5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems. CAN ICES-003(B)/NMB-003(B)
Déclaration de conformité de Innovation, Sciences et Développement économique Canada (ISED)
Le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canadaapplicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement. La bande 5150 ­ 5250 MHz est réservée uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux. CAN ICES-003(B)/NMB-003(B)
IC: Canadian Compliance Statement
Complies with the Canadian ICES-003 Class B specifications. This device complies with RSS 210 of Industry Canada. This Class B device meets all the requirements of the Canadian interferencecausing equipment regulations. This device complies with Industry Canada license exempt RSS standard(s). Operation is subject to the following two conditions: this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Déclaration de conformité d’Industrie Canada
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Le présent appareil est conforme aux normes CNR d’Industrie Canada applicables aux appareils radio exempts de licence. Son utilisation est sujette aux deux conditions suivantes : (1) cet appareil ne doit pas créer d’interférences et (2) cet appareil doit tolérer tout type d’interférences, y compris celles susceptibles de provoquer un fonctionnement non souhaité de l’appareil.
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Canadian Department of Communications Statement
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. This class B digital apparatus complies with Canadian ICES-003.
Déclaration du Département Canadien des Communications
Cet appareil numérique ne dépasse pas les limites de classe B en terme d’émissions de nuisances sonores, par radio, par des appareils numériques, et ce conformément aux régulations d’interférence par radio établies par le département canadien des communications. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
VCCI: Japan Compliance Statement VCCI Class B Statement
This is a Class B product based on the standard of the VCCI Council. If this is used near a radio or television receiver, it may cause radio interference. Install and use equipment according to the instruction manual.
Equipment registered based on the confirmation measurement at the user installation site.
This is a product for which interference was measured at the present installation site and confirmed to comply with the standard of Voluntary Control Council for Interference by Information Technology Equipment (VCCI). Before using the equipment at any location other than the present installation site, the member shall measure interference for confirmation and register the result to VCCI.
India E-Waste (Management) Rules 2016
This product complies with the “India E-Waste (Management) Rules, 2016” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls (PBBs) and polybrominated diphenyl ethers (PBDEs) in concentrations exceeding 0.1% by weight in homogenous materials and 0.01 % by weight in homogenous materials for cadmium, except for the exemptions listed in Schedule II of the Rule.
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RF Equipment Notices CE: European Community Compliance Statement
The equipment complies with the RF Exposure Requirement 1999/519/EC, Council Recommendation of 12 July 1999 on the limitation of exposure of the general public to electromagnetic fields (0­300 GHz). Wireless Radio Use This device is restricted to indoor use when operating in the 5.15 to 5.25 GHz frequency band. Exposure to Radio Frequency Energy The radiated output power of the Wi- Fi technology is below the FCC radio frequency exposure limits. Nevertheless, it is advised to use the wireless equipment in such a manner that the potential for human contact during normal operation is minimized. FCC Bluetooth Wireless Compliance The antenna used with this transmitter must not be colocated or operated in conjunction with any other antenna or transmitter subject to the conditions of the FCC Grant. Bluetooth Industry Canada Statement This Class B device meets all requirements of the Canadian interference-causing equipment regulations. Cet appareil numérique de la Class B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
NCC: Wireless Statement

Japan RF Equipment Statement
KC (RF Equipment)
Simplified EU Declaration of Conformity ASUSTek Computer Inc. hereby declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. Full text of EU declaration of conformity is available at https://www.asus.com/support/. The Wi-Fi operating in the band 5150-5350MHz shall be restricted to indoor use for countries listed in the table below:
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AT

BE

BG

CZ

DK

EE

FR

DE

IS

IE

IT

EL

ES

CY

LV

LI

LT

LU

HU MT NL

NO

PL

PT

RO

SI

SK

TR

FI

SE

CH

HR

UK(NI)

Simplified UKCA Declaration of Conformity ASUSTek Computer Inc. hereby declares that this device is in compliance with the essential requirements and other relevant provisions of The Radio Equipment Regulations 2017 (S.I. 2017/1206). Full text of UKCA declaration of conformity is available at https://www.asus.com/support/. The Wi-Fi operating in the band 5150-5350MHz shall be restricted to indoor use for the country listed below:
UK
Optical Drive Safety Information Laser Safety Information
CD-ROM Drive Safety Warning
CLASS 1 LASER PRODUCT
WARNING! To prevent exposure to the optical drive’s laser, do not attempt to disassemble or repair the optical drive by yourself. For your safety, contact a professional technician for assistance.
Service warning label
WARNING! INVISIBLE LASER RADIATION WHEN OPEN. DO NOT STARE INTO BEAM OR VIEW DIRECTLY WITH OPTICAL INSTRUMENTS.
CDRH Regulations The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured from August 1, 1976. Compliance is mandatory for products marketed in the United States.
WARNING! Use of controls or adjustments or performance of procedures other than those specified herein or in the laser product installation guide may result in hazardous radiation exposure.
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ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy helping us all save money and protect the environment through energy efficient products and practices.
All ASUS products with the ENERGY STAR logo comply with the ENERGY STAR standard, and the power management feature is enabled by default. The monitor and computer are automatically set to sleep after 10 and 30 minutes of user inactivity. To wake your computer, click the mouse or press any key on the keyboard.
Please visit http://www.energystar.gov/powermanagement for detail information on power management and its benefits to the environment. In addition, please visit http:// www.energystar.gov for detail information on the ENERGY STAR joint program.
*Note: Energy Star is NOT supported on Freedos and Linux-based products.
Safety information
Disconnect the AC power and peripherals before cleaning. Wipe the Desktop PC using a clean cellulose sponge or chamois cloth dampened with solution of nonabrasive detergent and a few drops of warm water then remove any extra moisture with a dry cloth.
· DO NOT place on uneven or unstable work surfaces. Seek servicing if the casing has been damaged.
· DO NOT expose to dirty or dusty environments. DO NOT operate during a gas leak. · DO NOT place or drop objects on top and do not shove any foreign objects into the Desktop
PC. · DO NOT expose to strong magnetic or electrical fields. · DO NOT expose to or use near liquids, rain, or moisture. DO NOT use the modem during
electrical storms. · Battery safety warning: DO NOT throw the battery in fire. DO NOT short circuit the contacts.
DO NOT disassemble the battery. · Use this product in environments with ambient temperatures between 5°C (41°F) and 40°C
(104°F). · DO NOT cover the vents on the Desktop PC to prevent the system from getting overheated. · DO NOT use damaged power cords, accessories, or other peripherals. · To prevent electrical shock hazard, disconnect the power cable from the electrical outlet
before relocating the system. · Seek professional assistance before using an adapter or extension cord. These devices could
interrupt the grounding circuit. · Ensure that your power supply is set to the correct voltage in your area. If you are not sure
about the voltage of the electrical outlet you are using, contact your local power company. · If the power supply is broken, do not try to fix it by yourself. Contact a qualified service
technician or your retailer.
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Hazardous moving parts. Desktop should be completely shutdown before servicing product. Replacing fan components should only be attempted by qualified service personnel.
Hazardous Moving Parts Warning WARNING: Keep fingers and other body parts away from any moving parts.
CAUTION: DO NOT loosen the thumb screws to access the internal area of your device. If service or repair is required, return your device to an authorized service center.
Conventions used in this guide
To ensure that you perform certain tasks properly, take note of the following symbols used throughout this manual.
DANGER/WARNING: Information to prevent injury to yourself when trying to complete a task. CAUTION: Information to prevent damage to the components when trying to complete a task. IMPORTANT: Instructions that you MUST follow to complete a task. NOTE: Tips and additional information to help you complete a task.
Where to find more information
Refer to the following sources for additional information and for product and software updates. ASUS website The ASUS website provides updated information on ASUS hardware and software products. Refer to the ASUS website www.asus.com. ASUS Local Technical Support Visit ASUS website at https://www.asus.com/support/contact for the contact information of local Technical Support Engineer.
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Package contents

ASUS Desktop PC

Keyboard x1 (Optional)

Mouse x1 (Optional)

Power cord x1

Support DVD x1
Installation Guide

Recovery DVD x1 (Optional)

ASUS mouse pad x 1 (Optional)

Installation Guide x1

Warranty card x1

· If any of the above items is damaged or missing, contact your retailer.
· The illustrated items above are for reference only. Actual product specifications may vary with different models.

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Chapter 1
Getting started
Welcome!
Thank you for purchasing the ASUS Desktop PC! The ASUS Desktop PC provides cutting-edge performance, uncompromised reliability, and usercentric utilities. All these values are encapsulated in a stunningly futuristic and stylish system casing.
Read the ASUS Warranty Card before setting up your ASUS Desktop PC.
· The Desktop PC does not support Windows® 7 operating system. ASUS is not responsible for any loss or damage incurred by installing Windows® 7.
· Be careful when handling the desktop PC to prevent the risk of injury.
Getting to know your computer
Illustrations are for reference only. The ports and their locations, and the chassis color vary with different models.
IMPORTANT! Do not use this Desktop PC for cryptocurrency mining (consuming a vast amount of electricity and time to gain convertible virtual currency) and/or related activities.

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S501ME/S501ME_IN Front panel

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1. USB 3.2 Gen 1 + USB Type C® (optional) / USB 3.2 Gen 1 ports. These USB 3.2 Gen 1 + USB Type C® (optional) / USB 3.2 Gen 1 ports connect to USB 3.2 Gen 1 + USB Type C® (optional) / USB 3.2 Gen 1 devices such as a mouse, printer, scanner, camera, PDA, and others.
The output voltage of USB 3.2 Gen 1 Type C® port is 5V, 0.9A.
2. USB 2.0 ports. These Universal Serial Bus 2.0 (USB 2.0) ports connect to USB 2.0 devices such as a mouse, printer, scanner, camera, PDA, and others.
3. Microphone port. This port connects to a microphone. 4. Headphone port. This port connects to a headphone or speaker. 5. 5.25 inch optical disk drive bay. There is an optical disk drive in this bay. 6. Optical disk drive eject button. Press this button to eject the optical disk drive tray. 7. Optical disk drive indicator. The LED lights up or blinks to indicate the status of the ODD. 8. Power button. Press this button to turn on your computer.

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Chapter 1: Getting started

S501ME/S501ME_IN Rear panel

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1. Power connector. Plug the power cord to this connector.
RATING: 115/230Vac, 6/3A, 50/60Hz (UL, CB) 220Vac, 3A, 50Hz (CCC) 115Vac, 6A, 60Hz (BSMI)
2. PS/2 mouse port (green). This port is for a PS/2 mouse. 3. PS/2 keyboard port (purple). This port is for a PS/2 keyboard. 4. HDMI® port. This port is for a High-Definition Multimedia Interface (HDMI®) connector, and is
HDCP compliant allowing playback of HD DVD, Blu-ray, and other protected content. 5. DisplayPort. This port is for a DisplayPort-compatible device. 6. VGA port. This port is for VGA-compatible devices such as a VGA monitor. 7. USB 3.2 Gen 1 ports. These Universal Serial Bus (USB) ports are for USB 3.2 Gen 1 devices. 8. USB 2.0 ports. These Universal Serial Bus 2.0 (USB 2.0) ports connect to USB 2.0 devices such
as a mouse, printer, scanner, camera, PDA, and others. 9. Microphone port (pink). This port connects to a microphone.

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10. Line Out port (lime). This port connects to a headphone or speaker. In a 4, 5.1, or 7.1-channel configuration, the function of this port becomes Front Speaker Out.
11. Line In port (light blue). This port connects to a tape, CD, DVD player, or other audio sources.

Refer to the audio configuration table below for the function of the audio ports in the 2, 4, 5.1, or 7.1-channel configuration.
Audio 2, 4, 5.1, or 7.1-channel configuration

Port
Light Blue (Rear panel) Lime (Rear panel) Pink (Rear panel) Lime (Front panel)

Headset 2-channel
Line In Line Out Mic In

4-channel

5.1-channel

7.1-channel

Rear Speaker Out Front Speaker Out
Mic In –

Rear Speaker Out Front Speaker Out
Bass/Center –

Rear Speaker Out Front Speaker Out
Bass/Center Side Speaker Out

12. Serial port (optional). This 9-pin COM port is for pointing devices or other serial devices.
13. Expansion slot brackets. Remove the expansion slot bracket when installing an expansion card.
14. ASUS Graphics Card (on selected models only). The display output ports on this optional ASUS Graphics Card may vary with different models.
15. Kensington® lock slot. The Kensington® lock slot allows the PC to be secured using Kensington® compatible PC security cables.
16. Parallel port (optional). This 25-pin port connects a parallel printer, a scanner, or other devices.
17. LAN (RJ-45) port. This port allows Gigabit connection to a Local Area Network (LAN) through a network hub.
LAN port LED indications

Activity/Link LED

Status

Description

OFF

No link

ORANGE

Linked

BLINKING Data activity

Speed LED Status OFF ORANGE GREEN

Description 10Mbps connection 100Mbps connection 1Gbps connection

18. Air vents. These vents allow air ventilation.

ACT/LINK LED SPEED LED
LAN port

DO NOT block the air vents on the chassis. Always provide proper ventilation for your computer.

19. Power switch. Switch to turn ON/OFF the power supply to your computer.

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Setting up your computer
This section guides you through connecting the main hardware devices, such as the external monitor, keyboard, mouse, and power cord, to your computer. Using the onboard display output ports Connect your monitor to the onboard display output port.
To connect an external monitor using the onboard display output ports: 1. Connect a monitor to a display on the rear panel of your computer. 2. Plug the monitor to a power source.

· If your computer comes with an ASUS Graphics Card, the graphics card is set as the primary display device in the BIOS. Hence, connect your monitor to a display output port on the graphics card.
· To connect multiple external monitors to your computer, refer to Connecting multiple external display in Chapter 2 of this guide for details.

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Connecting a USB keyboard and a USB mouse
Connect a USB keyboard and a USB mouse to the USB ports on the rear panel of your computer.
`
Connecting the power cord
Connect one end of the power cord to the power connector on the rear panel of your computer and the other end to a power source.

For safety purpose, ONLY connect the power cord to a grounded electrical outlet..

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Turning your computer ON
This section describes how to turn on your computer after setting up your computer.
Turning your computer ON
To turn your computer ON: 1. Turn your monitor ON. 2. Press the power button on your computer.
Power button
3. Wait until the operating system loads automatically.

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Chapter 2
Connecting devices to your computer
Connecting a USB storage device
This desktop PC provides USB 3.2 Gen 1+ USB Type-C® (optional) / USB 3.2 Gen 1 ports and USB 2.0 ports on the front and rear panels. The USB ports allow you to connect USB devices such as storage devices. To connect a USB storage device:
· Insert the USB storage device to your computer. You can enable or disable the front and rear USB 3.2 Gen 1 + USB Type-C® / USB 3.2 Gen 1 ports and USB 2.0 ports individually from the BIOS Setup. Refer to the Configuring the USB ports using the BIOS section in Chapter 3 of this user manual for details.
Front panel
Rear panel

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LINE OUT
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Connecting microphone and speakers
This desktop PC comes with microphone ports and speaker ports on both the front and rear panels. The audio I/O ports located on the rear panel allow you to connect 2-channel, 4-channel, 5.1-channel, and 7.1-channel stereo speakers.
· When your Desktop PC comes with an internal speaker, the audio output will be from the internal speaker.
· When you connect an external audio device such as earphone or speaker, you need to enable the audio device output. For details, refer to the section Changing to the external audio output.
· When you disconnect the audio device, you need to manually change the audio output to the internal speaker from the Control Panel.
Connecting Headphone and Mic

Connecting 2-channel Speakers

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Chapter 2: Connecting devices to your computer

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LINE OUT

Connecting 4-channel Speakers Connecting 5.1-channel Speakers

LINE OUT

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Connecting 7.1-channel Speakers

LINE OUT
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Chapter 2: Connecting devices to your computer

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Changing to the external audio output
When you connect an external audio device to your Desktop PC, enable the audio device output to ensure a clear audio quality.
To change to the external audio output: 1. Connect an external audio device such as earphone or speaker to the rear Line Out port. The
Audio Manager screen automatically pops up.
For the location of the rear Line Out port, refer to the section Getting to know your computer.
2. Tick Front Speaker Out, then click OK.

3. Tick Line In, then click OK. The audio output will now be from the external audio device.

The Audio Manager screenshots above are for reference only.

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Connecting multiple external displays
Your desktop PC may come with VGA, HDMI®, or DVI ports and allows you to connect multiple external displays.
Setting up multiple displays
When using multiple monitors, you are allowed to set display modes. You can use the additional monitor as a duplicate of your main display, or as an extension to enlarge your Windows desktop. To set up multiple displays: 1. Turn off your computer. 2. Connect the two monitors to your computer and connect the power cords to the monitors.
Refer to Setting up your computer section in Chapter 1 for details on how to connect a monitor to your computer.
3. Turn on your computer. 4. From the Start menu, click Settings > System > Display. 5. Configure the settings for your displays.
For some graphics cards, only the monitor that is set to be the primary display has display during POST. The dual display function works only under Windows.

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Connecting an HDTV
Connect a High Definition TV (HDTV) to the HDMI® port of your computer.
· You need an HDMI® cable to connect the HDTV and the computer. The HDMI® cable is purchased separately.
· To get the best display performance, ensure that your HDMI® cable is less than 15 meters.

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Chapter 2: Connecting devices to your computer

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Chapter 3
Using your computer
Proper posture when using your Desktop PC
When using your Desktop PC, maintaining the proper posture is necessary to prevent strain to your wrists, hands, and other joints or muscles. This section provides you with tips on avoiding physical discomfort and possible injury while using and fully enjoying your Desktop PC.
Eye level to the top of the monitor screen

Foot rest

90° angles

To maintain the proper posture:
· Position your computer chair to make sure that your elbows are at or slightly above the keyboard to get a comfortable typing position.
· Adjust the height of your chair to make sure that your knees are slightly higher than your hips to relax the backs of your thighs. If necessary, use a footrest to raise the level of your knees.
· Adjust the back of your chair so that the base of your spine is firmly supported and angled slightly backward.
· Sit upright with your knees, elbows and hips at an approximately 90º angle when you are at the PC.
· Place the monitor directly in front of you, and turn the top of the monitor screen even with your eye level so that your eyes look slightly downward.
· Keep the mouse close to the keyboard, and if necessary, use a wrist rest for support to reduce the pressure on your wrists while typing.
· Use your Desktop PC in a comfortably-lit area, and keep it away from sources of glare such as windows and straight sunlight.
· Take regular mini-breaks from using your Desktop PC.

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Using the optical drive (on selected models only)

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Inserting an optical disc To insert an optical disc: 1. While your system is on, press the eject button on the drive bay to open the tray. 2. Place the disc on the optical drive with the label side outward if the desktop is positioned
vertically and the label side up if the desktop is positioned horizontally. 3. Push the tray gently to close it. 4. Select a program from the AutoPlay window to access your files.
If AutoPlay is NOT enabled in your computer, to access the data on an optical disc: · Click File Explorer from the Start menu, and then double-click the CD/DVD drive icon.
Removing an optical disc To remove an optical disc: 1. While the system is on, do either of the following to eject the tray:
· Press the eject button on the drive bay. · From the Start menu, click File Explorer, right-click the CD/DVD drive icon, and click
Eject. 2. Remove the disc from the disc tray.

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Configuring the USB ports using the BIOS
You can enable or disable the USB 3.2 Gen 1 + USB Type C® (optional) / USB 3.2 Gen 1 and USB 2.0 ports from the BIOS Setup. To disable or enable the USB 3.2 Gen 1 + USB Type C® (optional) / USB 3.2 Gen 1 and USB 2.0 ports: 1. Press

to enter the BIOS Setup at startup. 2. From the BIOS Setup EZ Mode screen, press to enter the Advanced Mode. From the Advanced Mode screen, click Advanced > USB Configuration > USB Single Port Control. 3. Select the USB port that you want to enable or disable. 4. Press to enable or disable the selected USB port. 5. Click Exit and select Save Changes & Reset to save the changes made. Refer to Chapter 1 for the location of the USB ports.

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Configuring the HDD security setting using the BIOS
You can set a password in the BIOS Setup to protect your HDD. To set a password for your HDD from the BIOS Setup: 1. Press to enter the BIOS Setup at startup. 2. From the BIOS Setup EZ Mode screen, press to enter the Advanced Mode. From the
Advanced Mode screen, click Main. 3. Select the Set Master Password item and press . 4. From the Create New Password box, key in a password, then press . 5. Confirm the password when prompted. 6. Select the Set User Password item and press . 7. Follow steps 4 and 5 to set the user password. 8. Click Exit and select Save Changes & Reset to save the changes made.
Take note of this password, which you would need to access the HDD.

To change the password for your HDD from the BIOS Setup:
1. Follow steps 1 and 2 of the previous section to open the HDD Password screen. 2. Select the Set Master Password item and press . 3. From the Enter Current Password box, key in the current password, then press . 4. From the Create New Password box, key in a new password, then press

. 5. Confirm the password when prompted. 6. Click Exit and select Save Changes & Reset to save the changes made. To clear the user password, follow the same steps as in changing a user password, but press when prompted to create/confirm the password. After you clear the password, the Set User Password item on top of the screen shows Not Installed.

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Chapter 4
Connecting to the Internet
Wired connection
Use an RJ-45 cable to connect your computer to a DSL/cable modem or a local area network (LAN).
Connecting via a DSL/cable modem
To connect via a DSL/cable modem: 1. Set up your DSL/cable modem.
Refer to the documentation that came with your DSL/cable modem.
2. Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to a DSL/cable modem.

Modem

RJ-45 cable
3. Turn on the DSL/cable modem and your computer. 4. Configure the necessary Internet connection settings.
· Contact your network administrator for details or assistance in setting up your Internet connection.
· For more details, refer to the sections Configuring a dynamic IP/PPPoE network connection or Configuring a static IP network connection.

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Connecting via a local area network (LAN)
To connect via a LAN:
1. Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your computer and the other end to your LAN.

RJ-45 cable

LAN

2. Turn on your computer. 3. Configure the necessary Internet connection settings.
· Contact your network administrator for details or assistance in setting up your Internet connection.
· For more details, refer to the sections Configuring a dynamic IP/PPPoE network connection or Configuring a static IP network connection.

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Installing the Wi-Fi antenna

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Intel® AX201NGW Output Power Table

Function WIFI
Bluetooth

Frequency 2412 – 2472 MHz 5150 – 5250 MHz 5250 – 5350 MHz 5470 – 5725 MHz 5725 – 5850 MHz 2402 – 2480 MHz

Maximum output power (EIRP) 18 dBm 20 dBm 20 dBm 20 dBm 9 dBm 11 dBm

Intel® 9462NGW Output Power Table

Function WIFI
Bluetooth

Frequency 2412 – 2472 MHz 5150 – 5250 MHz 5250 – 5350 MHz 5470 – 5725 MHz 5725 – 5850 MHz 2402 – 2480 MHz

Maximum output power (EIRP) 18 dBm 19 dBm 20 dBm 20 dBm 8 dBm 12 dBm

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Intel® 9560NGW Output Power Table

Function WIFI
Bluetooth

Frequency 2412 – 2472 MHz 5150 – 5250 MHz 5250 – 5350 MHz 5470 – 5725 MHz 5725 – 5850 MHz 2402 – 2480 MHz

Maximum output power (EIRP) 18 dBm 20 dBm 20 dBm 20 dBm 8 dBm 12 dBm

  • For the standard EN 300 440, if this device operates in 5725-5875MHz, it will be considered as a receiver category 2.

· Ensure that the ASUS 2×2 dual band Wi-Fi antenna is securely installed to the Wi-Fi ports on the ASUS network card.
· Ensure that the antenna is at least 20 cm away from all persons.
· Place the antenna on the top of your desktop PC for the best wireless performance.
· If your desktop PC comes with a 1×1 network card, the ASUS 2×2 dual band Wi- Fi antenna connected to this network card will operate in 1×1 mode.

The I/O port layout may vary with models, but the Wi-Fi antenna installation procedure is the same for all models.

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Configuring a dynamic IP/PPPoE network connection To configure a dynamic IP/PPPoE network connection: 1. Launch Network and Sharing Center in either of these two ways:
a) From the taskbar, right-click , then click Open Network and Sharing Center. b) From the Start menu, click Settings > Network & Internet > Ethernet > Network and
Sharing Center. 2. From the Open Network and Sharing Center screen, click Change Adapter settings. 3. Right-click on your LAN and select
Properties. 4. Click Internet Protocol Version 4(TCP/
IPv4) and click Properties.
5. Click Obtain an IP address automatically and click OK.

Continue to the next steps if you are using PPPoE connection.

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6. Return to the Network and Sharing Center and then click Set up a new connection or network.
7. Select Connect to the Internet and click Next.

8. Select Broadband (PPPoE) and click Next.
9. Follow the next onscreen instructions to complete the setup.

Configuring a static IP network connection To configure a static IP network connection:
1. Repeat steps 1 to 4 of the previous section. 2 Click Use the following IP address. 3. Enter the IP address, Subnet mask and Gateway
from your service provider. 4. If needed, enter the preferred DNS Server
address and alternative address. 5. When done, click OK.

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Chapter 5
Using ASUS Business Manager
ASUS Business Manager
ASUS Manager provides a set of tools for customizing and maintaining your ASUS computer. For detailed information, please refer to https://www.asus.com/support/FAQ/1042634/.

The URL may be changed without notice.

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Chapter 6
Troubleshooting
Troubleshooting
This chapter presents some problems you might encounter and the possible solutions.
? My computer cannot be powered on and the power LED on the front panel does not light up. · Check if your computer is properly connected. · Check if the wall outlet is functioning. · Check if the Power Supply Unit is switched on. Refer to the section Turning your computer ON in Chapter 1.
? My computer hangs.
· Do the following to close the programs that are not responding: 1. Simultaneously press + + keys on the keyboard, then click Task Manager. 2. Select the program that is not responding, then click End Task.
· If the keyboard is not responding, press and hold the Power button on your chassis until the computer shuts down. Then press the Power button to turn it on.
? I cannot connect to a wireless network using the ASUS WLAN Card (on selected models only)? · Ensure that you enter the correct network security key for the wireless network you want to connect to. · Connect the external antennas (optional) to the antenna connectors on the ASUS WLAN Card and place the antennas on the top of your computer chassis for the best wireless performance.

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? The arrow keys on the number key pad are not working.
Check if the Number Lock LED is off. When the Number Lock LED is on, the keys on the number key pad are used to input numbers only. Press the Number Lock key to turn the LED off if you want to use the arrow keys on the number key pad.
? No display on the monitor.
· Check if the monitor is powered on. · Ensure that your monitor is properly connected to the video output port on your
computer. · If your computer comes with a discrete graphics card, ensure that you connect your
monitor to a video output port on the discrete graphics card. · Check if any of the pins on the monitor video connector is bent. If you discover bent
pins, replace the monitor video connector cable. · Check if your monitor is plugged to a power source properly. · Refer to the documentation that came with your monitor for more troubleshooting
information.
? When using multiple monitors, only one monitor has display.
· Ensure that the both monitors are powered on. · During POST, only the monitor connected to the VGA port has display. The dual
display function works only under Windows. · When a graphics card is installed on your computer, ensure that you connect the
monitors to the output port on the graphics card. · Check if the multiple displays settings are correct.
? My computer cannot detect my USB storage device.
· The first time you connect your USB storage device to your computer, Windows automatically installs a driver for it. Wait for a while and go to My Computer to check if the USB storage device is detected.
· Connect your USB storage device to another computer to test if the USB storage device is broken or malfunctions.

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? I want to restore or undo changes to my computer’s system settings without affecting my personal files or data.
You can use Windows® 11 Refresh your PC without affecting your files recovery option to restore or undo changes to your computer’s system settings without affecting your personal data such as documents or photos. To use this recovery option, click Settings > Update & recovery > Recovery from the Start menu, select Refresh your PC without affecting your files, and click Get started.
? The picture on the HDTV is distorted.
· It is caused by the different resolutions of your monitor and your HDTV. Adjust the screen resolution to fit your HDTV. To change the screen resolution:
· From the Start menu, click Settings > System > Display.
? My speakers produce no sound.
· Ensure that you connect your speakers to the Line out port (lime) on the front panel or the rear panel.
· Check if your speak is connected to an electrical source and turned on.
· Adjust your speakers’ volume.
· Ensure that your computer’s system sounds are not Muted. · If it is muted, the volume icon is displayed as . To enable the system sounds, click from the Windows notification area, then click .
· If it is not muted, click and drag the slider to adjust the volume.
· Connect your speakers to another computer to test if the speakers arer working properly.
? The DVD drive cannot read a disc.
· Check if the disc is placed with the label side facing up.
· Check if the disc is centered in the tray, especially for the discs with non-standard size or shape.
· Check if the disc is scratched or damaged.
? The DVD drive eject button is not responding.
1. From the Start menu, click File Explorer.

2. Right-click

, then click Eject from the menu

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Power
Problem
No power (The power indicator is off)

Possible Cause Incorrect power voltage

Action
· Set your computer’s power voltage switch to your area’s power requirements.
· Adjust the voltage settings. Ensure that the power cord is unplugged from the power outlet.

Your computer is not turned Press the power key on the front panel to

on.

ensure that your computer is turned on.

Your computer’s power cord is not properly connected.

· Ensure that the power cord is properly connected.
· Use other compatible power cord.

PSU (Power supply unit) problems

Contact the ASUS Service Center about installing another PSU on your computer.

Display
Problem

Possible Cause

No display output after turning the computer on (Black screen)

The signal cable is not connected to the correct VGA port on your computer.

Signal cable problems

Action
· Connect the signal cable to the correct display port (onboard VGA or discrete VGA port).
· If you are using a discrete VGA card, connect the signal cable to the discrete VGA port.
Try connecting to another monitor.

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LAN

Problem

Possible Cause
The LAN cable is not connected.

Action
Connect the LAN cable to your computer.

LAN cable problems

Ensure the LAN LED is on. If not, try another LAN cable. If it still does not work, contact the ASUS service center.

Cannot access the Internet

Your computer is not properly connected to a router or hub.
Network settings
Problems caused by the antivirus software
Driver problems

Ensure that your computer is properly connected to a router or hub.
Contact your Internet Service Provider (ISP) for the correct LAN settings.
Close the anti-virus software.
Reinstall the LAN driver

Audio
Problem
No Audio

Possible Cause
Speaker or headphone is connected to the wrong port.

Action
· Refer to your computer’s User Guide for the correct port.
· Disconnect and reconnect the speaker to your computer.

Speaker or headphone does Try using another speaker or

not work.

headphone.

The front and back audio ports do not work.
Driver problems

Try both the front and back audio ports. If one port failed, check if the port is set to multi-channel.
Reinstall the audio driver

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System
Problem
System speed is too slow

Possible Cause Too many programs are running.
Computer virus attack

Action Close some of the programs.
· Use an anti-virus software to scan for viruses and repair your computer.
· Reinstall the operating system.

Hard disk drive failure

· Send the damaged hard disk drive to ASUS Service Center for servicing.
· Replace with a new hard disk drive.

The system often hangs or freezes.

Memory module problems
There is not enough air ventilation for your computer. Incompatible softwares are installed.

· Replace with compatible memory modules.
· Remove the extra memory modules that you have installed, then try again.
· Contact the ASUS Service Center for assistance.
Move your computer to an area with better air flow.
Reinstall the OS and reinstall compatible softwares.

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CPU

Problem
Too noisy right after turning on the computer.

Possible Cause Your computer is booting up.
The BIOS settings have been changed.
Old BIOS version

Action
It is normal. The fan runs on its full speed when the computer is powering on. The fan slows down after entering the OS.
Restore the BIOS to its default settings.
Update the BIOS to the latest version. Visit the ASUS Support site at https:// www.asus.com/support to download the latest BIOS versions.

The CPU fan has been replaced.

Ensure that you are using a compatible or ASUS-recommended CPU fan.

Computer is too noisy when in use.

There is not enough air

Ensure that your computer is working

ventilation for the computer. in an area with good air flow.

The system temperature is too high.

· Update the BIOS.
· If you know how to reinstall the motherboard, try to clean the inner space of the chassis.
· Contact the ASUS Service Center for assistance.

If the problem still persists, refer to your Desktop PC’s warranty card and contact the ASUS Service Center. Visit the ASUS Support site at https://www.asus.com/support for the service center information.

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Appendix
Working with Windows®

Starting for the first time
When you start your computer for the first time, a series of screens appear to guide you in configuring your Windows® operating system. Follow the onscreen instructions to configure the following basic items:
· Personalize
· Get online
· Settings
· Your account
After configuring the basic items, Windows® proceeds to install your apps and preferred settings. Ensure that your computer is kept powered on during the setup process. Once the setup process is complete, the Desktop appears.

The screenshots in this chapter are for reference only.

Start menu

The Start menu is the main gateway to your computer’s programs, Windows® apps, folders, and settings. You can use the Start menu to do these common activities:
· Start programs or Windows® apps

· Open commonly used programs or Windows® apps

· Adjust computer settings

· Get help with the Windows® operating system

· Turn off your computer

· Log off from Windows® or switch to a different user account

Launching the Start menu
You can launch the Start menu in two ways: · Position your mouse pointer over the Start icon on your desktop then click it.

· Press the Windows® logo key

on your keyboard.

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Opening programs from the Start menu
One of the most common uses of the Start menu is opening programs installed on your Computer. You can open programs in two ways:
· Position your mouse pointer over the program then click to launch it.

· Use the arrow keys to browse through the programs. Press

to launch it.

Windows® apps

Some Windows® apps require signing in to your Microsoft account before they are fully launched.

Launching Windows® apps from the Start menu
You can launch Windows® apps in two ways: · Position your mouse pointer over the app then click to launch it.

· Use the arrow keys to browse through the apps. Press

to launch an app.

Connecting to wireless networks
Wi-Fi
Access emails, surf the Internet, and share applications via social networking sites using your computer’s Wi-Fi connection. Connecting Wi-Fi Connect your computer to a Wi-Fi network by using the following steps: 1. Click/Tap the Wi- Fi icon from the taskbar to enable Wi-Fi. 2. Select an access point from the list of available Wi-Fi connections. 3. Select Connect to start the network connection.

You may be prompted to enter a security key to activate the Wi-Fi connection.

Bluetooth
Use Bluetooth to facilitate wireless data transfers with other Bluetooth- enabled devices.
Pairing with other Bluetooth-enabled devices You need to pair your computer with other Bluetooth-enabled devices to enable data transfers. Connect your devices by using the following steps:
1. Launch Settings from the Start menu.
2. Select Devices > Bluetooth to search for Bluetooth-enabled devices. (for Windows® 10)
Select Bluetooth & devices > Add device to search for Bluetooth-enabled devices. (for Windows® 11)

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3. Select a device from the list to pair your computer with the device.

For some Bluetooth-enabled devices, you may be prompted to key in the passcode of your computer.
Connecting to wired networks
You can also connect to wired networks, such as local area networks and broadband Internet connection, using your computer’s LAN port.

Contact your Internet Service Provider (ISP) for details or your network administrator for assistance in setting up your Internet connection.

Turning your computer off
You can turn off your computer by doing either of the following procedures: · Launch the Start menu, select the power icon then select Shut down to do a normal shutdown.
From the log-in screen, select the power icon then select Shut down.

· Press

to launch Shut Down Windows. Select Shut down from the drop-

down list then select OK.

If your computer is unresponsive, press and hold the power button for at least four (4) seconds until your computer turns off.

Putting your computer to sleep
You can put your computer to Sleep mode in two ways: · Launch the Start menu, select the power icon then select Sleep to put your computer to sleep.
From the log-in screen, select the power icon then select Sleep.

· Press

to launch Shut Down Windows. Select Sleep from the drop-down list

then select OK.

You can also put your computer to Sleep mode by pressing the power button once.

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References

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