Eureka AS3019 Series Upright Vacuum Cleaner Owner’s Manual

: June 13, 2024
: Eureka

Table of Contents

Eureka AS3019 Series Upright Vacuum Cleaner
Product Information
Product Usage Instructions
Keep this information
Before you start your vacuum cleaner
How to identify parts of your vacuum cleaner
Warranty
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Eureka AS3019 Series Upright Vacuum Cleaner

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Product Information

Product Name: Eureka Upright Vacuum Cleaner
Product Type: Household Vacuum Cleaner
Model Number: [Model number]
Serial Number: [Serial number]
Promotional Code: eurekaad15
Manufacturer Website: www.eureka.com
Customer Service Helpline: 1-800-282-2886

Product Usage Instructions

Refer to the Quick Start Guide for assembly and initial use.
Before starting your vacuum cleaner, carefully unpack and inspect it for any shipping damage. If there is any damage, contact Eureka Customer Service immediately at 1-800-282-2886.
To register your product, visit www.eureka.com and click on the “Register Your Product” link in the top right corner.
Read all instructions in the Owner’s Guide before using the vacuum cleaner.
Ensure that the vacuum cleaner is not damaged, left outdoors, or dropped into water before using it.
Avoid running the vacuum cleaner over the power cord and keep the cord away from heated surfaces.
To reduce the risk of electric shock, make sure the plug is inserted fully into a polarized outlet. If it doesn’t fit, reverse the plug or contact a qualified electrician to install the proper outlet. Do not modify the plug.
The motor and brush roll do not require oiling as they are permanently lubricated and sealed.

If you have any questions or need assistance with your Eureka vacuum cleaner, please contact the Eureka Customer Service Helpline at 1-800-282-2886.

Thank you for purchasing your new Eureka vacuum

Important instructions

To view an assembly video, go to Eureka.com/videos
or scan the QR code. If you have questions about your new vacuum, please contact our customer service helpline at 1-800-282-2886. We’re here to help!

Promotional Code: eurekaad15

Special Offer – receive 15% off parts and accessories when ordering online. Promotion excludes vacuums.

Where to find important vacuum information

Keep this information

Write the model, type, and serial number here:
Date of purchase (keep your receipt) ___
Model number and type ____
Serial number _____
Find these numbers on a label on the middle back side of the vacuum cleaner. Refer to these numbers when ordering parts and accessories or if service is needed.

Before you start your vacuum cleaner

Refer to the Quick Start Guide for assembly and use. This Owner’s Guide provides important instructions to prolong the life of your Eureka vacuum cleaner.
Registration: To register your product visit www.eureka.com and click on the ‘Register Your Product’ link in the top right corner.
Inspection: Carefully unpack and inspect your new Eureka vacuum cleaner for shipping damage. Each unit is tested and thoroughly inspected before shipping. For instructions regarding any shipping damage, call Eureka Customer Service HELPLINE at 1-800-282-2886 immediately.

IMPORTANT SAFEGUARDS

When using an electrical appliance, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER

WARNING

To reduce the risk of fire, electric shock, or injury:
Do not use it outdoors or on wet surfaces.
Do not leave the vacuum cleaner when plugged in. Turn off the switch and unplug the electrical cord when not in use and before servicing.
Do not allow it to be used as a toy. Close attention is necessary when used by or near children.
Use only as described in this manual. Use only the manufacturer’s recommended attachments.
Do not use a damaged cord or plug. If the vacuum cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center before use.
Do not pull or carry by cord. Do not use a cord as a handle. Do not close a door on the cord or pull the cord around sharp edges or corners. Do not run the vacuum cleaner over the cord. Keep the cord away from heated surfaces.
Do not use extension cords or outlets with inadequate current carrying capacity.
Turn off all controls before unplugging.
Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.
Do not handle the plug or vacuum cleaner with wet hands.
Do not put any objects into openings. Do not use any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
This vacuum cleaner creates suction and contains a revolving brush roll. Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
Do not place a vacuum cleaner on furniture or stairs as the brush roll may cause damage. Use extra care when cleaning stairs. Place the vacuum cleaner on the floor with the handle in the storage position while using attachments.
Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
Do not use without a dust cup, filter, screen, and exhaust filter in place.
Belt pulleys can become hot during normal use. To prevent burns, avoid touching the belt pulley when servicing the drive belt.
Do not use to pick up flammable or combustible liquids such as gasoline, or use in areas where they may be present.
Store your vacuum cleaner indoors in a cool, dry area.
Keep your work area well-lighted.
Unplug electrical appliances before vacuuming them.
Unplug before connecting the turbo nozzle.
WARNING: This product contains chemicals known to the State of California to cause cancer, birth defects, or reproductive harm. WASH HANDS AFTER HANDLING.

SAVE THESE INSTRUCTIONS
To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way.

Motor

Do Not Oil the motor or the brush roll at any time. The bearings are permanently lubricated and sealed.

How to identify parts of your vacuum cleaner

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NOTE: For further instructions, see Owners Guide at www.eureka.com.

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Problem-solving

Make sure the vacuum is turned off and the power cord is unplugged.

NOTICE: Thermal cut-off

This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum suddenly shuts off , proceed as follows: 1) Push the power switch to off and unplug the vacuum. 2) Check the vacuum for a possible source of overheating such as a full dust cup, blocked hose, or clogged filter. If these conditions are found, fix them and wait at least 30 minutes before attempting to use the vacuum. 3) After the 30-minute period, plug the vacuum back in and turn on the switch. If the vacuum still does not work, call the Eureka customer service helpline.
Problem| Solution
The motor will not start.| • Push the plug securely into the outlet, try another outlet, or check the circuit breaker.

• Step on the power switch to turn the vacuum on.

• See detailed “thermal cut-off” instructions above.

Vacuum does not clean carpet or bare floor.| • Turn the air path selector knob to ‘FLOORS.’

• Empty the dust cup, clean it, and/or change the filter.

• Clean or replace filters regularly to maintain suction. See www.eureka.com.

No suction at the end of the hose.| • Make sure the airpath selector knob is set to ‘TOOLS.’

• Remove clogs from the hose that restrict the airflow. See www.eureka.com

• See other solutions above.

Burning smell; brush roll will not turn.| • Check brush roll for debris.

• Replace broken or out-of-shape belt. See www.eureka.com.

The turbo nozzle will not turn.| • Check the turbo nozzle for debris.

• Make sure the air path selector knob is set to ‘TOOLS.’

The vacuum is hard to push.| • Adjust the vacuum height knob to a higher position.

Warranty

The Eureka limited warranty

Eureka warrants this vacuum cleaner to be free from defects in material and workmanship for a term of three years for normal household use.
Warranty is granted only to the original purchaser and members of the immediate household.
This warranty is good for three years from the date of purchase only when the vacuum cleaner is used in accordance with Eureka’s operating instructions. Note: refurbished or remanufactured products have a one-year limited warranty.

This warranty does not cover

Parts of the vacuum that require replacement under normal use such as disposable dust bags, filters, drive belts, light bulbs, brush roll, bristles, impellers, and cleaning.
Damages or malfunctions caused by negligence, abuse, and use not in accordance with the Owner’s Guide.
Defects or damages caused by unauthorized service or the use of other than Genuine Eureka,
ARM & HAMMERTM and FiltreteTM by 3M parts.

What Eureka will do?
Eureka will, at its option, repair or replace a defective vacuum or vacuum part that is covered by this warranty. As a matter of warranty policy, Eureka will not refund the consumer’s purchase price.

Obtaining warranty service
To obtain warranty service you must return the vacuum or vacuum part along with “proof of purchase” to any Eureka Authorized Warranty Station. For Eureka Authorized Warranty Station or Service Information, visit www.eureka.com, write or telephone toll-free:

Obtaining warranty service
outside your community You must pay the shipping charges to the Eureka Authorized Warranty Station.
Return shipping charges will be paid by the Warranty Station. When returning parts for repair, please include the model, type, and serial number located on the rating plate on the lower backside of the vacuum.
Further limitations and exclusions

Any warranty that may be implied in connection with your purchase or use of the vacuum, including any warranty of Merchantability or any warranty for Fitness For A Particular Purpose is limited to the duration of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.
Your relief for the breach of this warranty is limited to the relief expressly provided above. In no event shall the manufacturer be liable for any consequential or incidental damages you may incur in connection with your purchase or use of the vacuum.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights. You may also have other rights, which may vary by state.
The ARM & HAMMER name is a trademark of Church and Dwight Co., Inc.
3M and Filtrete are trademarks of 3M Company, used by Electrolux Home Care Products, Inc. under license.

USA: 1-800-282-2886