iLIVE PLATINUM IAEPV38 Wireless Earbuds with Amazon Alexa User Guide

June 13, 2024
iLIVE PLATINUM

iLIVE PLATINUM IAEPV38 Wireless Earbuds with Amazon Alexa

iLIVE-PLATINUM-IAEPV38-Wireless-Earbuds-with-Amazon-Alexa-
product

Product Information

The Model IAEPV38 v2181-01 is a pair of Wireless Earbuds that allows you to take Alexa with you wherever you go. By linking Amazon Alexa with the earbuds, you can ask Alexa to play music, read the news, check the weather, control your smart home, and more. The earbuds come with a free app download that is required for full functionality. Please note that mobile carrier/data charges may apply when Amazon Alexa is not connected to a Wi-Fi network. Specifications, software updates, and third-party content are subject to change without prior notice.

Features

  • Wireless earbuds with Amazon Alexa integration
  • Ability to play music, read news, check weather, and control smart home
  • Free app download required
  • Micro-USB charging port
  • Volume control and Alexa button

Includes

  • Model IAEPV38 v2181-01 Wireless Earbuds
  • Micro-USB to USB cable

Product Usage Instructions

Charging the Earbuds
To charge the earbuds, follow these steps:

  1. Connect the Micro-USB charging port on the earbuds to the USB port on a powered-on computer or USB power adapter (not included) using the provided Micro-USB to USB cable.
  2. The indicator light on the earbuds will turn red to indicate that the battery is charging.
  3. A fully charged battery will provide up to 3.5 hours of playtime.
  4. The battery life will improve at lower volume levels and decrease at higher volume levels.
  5. The indicator light will turn blue when the charging is complete.
  6. If the indicator light is flashing red, it means the battery is low and needs to be charged soon.

Download the Alexa App
To connect your earbuds to Alexa’s voice services, follow these steps:

  • For Android devices, download the Amazon Alexa app from the Google Play Store.
  • For Apple devices, download the Amazon Alexa app from the App Store.

Once downloaded, open the Alexa app and log into your Amazon account. If you don’t have an Amazon account, choose “Create a new Amazon account” and enter the requested information. Once logged in, the app will prompt you for setup. You can either add the details now or skip these steps and complete the process later. Please note that you need to be logged into an Amazon account to use Alexa Voice Services.

SAFETY WARNINGS

  • WARNING: Where the mains plug or appliance coupler is used as the disconnect device, such disconnect device shall remain readily operable.
  • Risk of electric shock. Grounding continuity must be maintained.
  • Lithium batteries, like all rechargeable batteries, are recyclable and should be recycled or disposed of according to state and local guidelines. They should never be disposed of in normal household waste, and they should never be incinerated, as they might explode. Contact your local government for disposal or recycling practices in your area.
  • Only use the included power supply or a UL/ETL-certified power supply of the same power output specifications.
  • To avoid hearing damage, make sure that the volume on your music player is turned down before connecting your earbuds. After placing earbuds in/on your ears, gradually turn up the volume until you reach a comfortable listening level.

WARNING:
This product can expose you to chemicals including lead, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to: www.P65Warnings.ca.gov This product meets and complies with all Federal regulations.

FCC WARNINGS

WARNING:
To ensure continued operation, follow the attached installation instructions and use only shield cables when connecting to other devices. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

INTRODUCTION

Take Alexa with you wherever you go with our Wireless Earbuds. Link Amazon Alexa with the earbuds and ask Alexa to play music*, read the news, check the weather, control your smart home, and more.

Features
  • Voice-activated Amazon Alexa cloud-based voice service*
  • Free iLive Smart Bluetooth app download
  • Bluetooth Wireless – range 33 ft.
  • Rubberized coating
  • Voice prompts
  • Built-in microphone for speakerphone functions
  • Built-in rechargeable battery with Micro-USB port for battery recharge
  • Battery life: approximately 3.5 hours
Includes
  • 3 sets of ear tips: small, medium, and large
  • Micro-USB charging cable
  • Premium travel case
  • User’s Guide
  • Warranty

Free app download required. Mobile carrier/data charges may apply when Amazon Alexa not connected to a Wi-Fi network. Specifications, software updates, and third party content are subject to change without prior notice.

OVERVIEW

Earbuds Controls & Inputs

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  1. Ear Hook
  2. Micro-USB Charging Port (side)
  3. Power/Pair/Play/Pause
  4. Indicator LED & Microphone
  5. Volume Up/Down
  6. Alexa Button
Control Functions

PAIR

  • Power
    Press and hold to power ON and OFF.

  • Play/Pause
    When music is playing, press to play or pause audio from a connected Bluetooth device.

  • Speakerphone
    Press to answer or end a phone call.

  • Pair
    Press to pair to a Bluetooth device (for pairing procedure).

  • Volume
    Press to adjust the volume level. Press and hold to skip audio tracks.

  • Alexa Button
    Press to activate Amazon Alexa and say a command.

SETUP

Charging the Earbuds

  • Use a Micro-USB to USB cable (included) to connect the DC IN (Micro-USB power input) on the earbuds to the USB port on a powered-on computer or USB power adapter (not included).
  • A fully charged battery will provide up to 3.5 hours of playtime. Battery life will improve at lower volume levels and decrease at higher volume levels.

iLIVE-PLATINUM-IAEPV38-Wireless-Earbuds-with-Amazon-Alexa-fig-
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Download the Alexa App

****Download the Amazon Alexa app to your device by scanning the appropriate QR code below or search for the Amazon Alexa app in the Google Play™ Store or Apple App Store®.

  • The Amazon Alexa app connects your earbuds to Alexa’s voice services.
  • It’s also where you can see an overview of your requests and manage your contacts, lists, news, music, and settings.
  • Once downloaded, open the Alexa app and log into your Amazon account. If you do not already have an Amazon account, choose “Create a new Amazon account” and enter the requested info. Once logged in, the app will prompt you for setup. You can add these details now by choosing “Get Started,” or skip these steps and complete the process later. You cannot use Alexa Voice Services if you aren’t logged into an Amazon account.

Download the iLive Smart Bluetooth App

The iLive Smart Bluetooth app connects your Amazon account and Amazon Alexa Voice Services with the earbuds. Download our free app to your device by scanning the QR codes below or search for the iLive Smart Bluetooth app in the Google Play™ Store or Apple App Store®.

Note:
This app is designed for mobile devices only, such as smartphones or Wi-Fi- enabled tablets. It is not available for use on regular desktop or laptop computers. If you are not connected to a Wi-Fi network, using Amazon Alexa may use your mobile carrier’s data to fulfill requests and answer questions.

iLive Smart Bluetooth App
To use the earbuds with Amazon Alexa, your mobile device must both be connected to a Wi-Fi network and signed into the Amazon Alexa app. The iLive Smart Bluetooth app uses a Bluetooth connection with your device to access Wi- Fi and Alexa. The app will guide you through the connection process, just follow the on-screen instructions. After the initial Bluetooth connection, the earbuds will automatically have access to Amazon Alexa, as long as your device is signed in to the Amazon Alexa app.

Initial App Connection

  1. Beginning with the earbuds off, press and hold the Power button for 5 seconds to power on the earbuds and begin pairing Bluetooth. Be sure to press and hold until you see the LED indicator flash red and blue and you hear a voice prompt from the earbuds. (Image A, below).
  2. Open the app and select IAEPV38, then begin following the on-screen instructions (Image B, below).iLIVE-PLATINUM-IAEPV38-Wireless-Earbuds-with-Amazon-Alexa-fig- \(11\)
  3. On your Bluetooth device, open the Bluetooth Settings and select IAEPV38 from the list of available devices. It may take a moment before your device detects the earbuds and is available in the list. When pairing, remain within 3 ft. of your device. You may also need to scan for Bluetooth devices manually from your mobile device (Image D, below).
  4. When successfully paired, the Mode/Connection LED on the earbuds will flash blue twice every 5 seconds and a voice prompt will announce the connection. Audio from the connected device will now be played through the earbuds.iLIVE-PLATINUM-IAEPV38-Wireless-Earbuds-with-Amazon-Alexa-fig- \(12\)
  5. Return to the iLive Smart Bluetooth app. After a few moments, the app should automatically pair with your phone (Image E, below).
  6. When the connection is complete, the app will prompt you to link the earbuds with the Amazon Alexa app on your device (Image E, below). If you do not have the Amazon Alexa app on your device, refer to the instructions on pg. 9.
  7. Enter your Amazon account information and sign in (Image F, below).
  8. The Amazon Alexa app will show you some examples to try out. Press “Done” to finish the setup and begin using your earbuds (Image G, right).iLIVE-PLATINUM-IAEPV38-Wireless-Earbuds-with-Amazon-Alexa-fig- \(13\)

Things to Try with Alexa
Now that you’re connected, press the button to try interacting with Alexa.

Here are some things to try:

  • “Tell me a joke.”
  • “What’s in the news?”
  • “Add apples to my shopping list.”
  • “What can you do?”

Note:
Most Alexa devices work by listening for the “Alexa” wake word to activate Alexa and respond to your queries. Due to the unique nature of this product and their intended use, this feature is not enabled for these earbuds. To make use of Alexa, you must press the button.

SMART BLUETOOTH APP

Home Screen
This is the default screen when you open the iLive Smart Bluetooth app.

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  1. Menu & Settings
    View and adjust settings.

  2. Information Area
    Displays information from Alexa, for example, weather, shopping list, etc.

  3. Home
    Press to go to the Home screen.

  4. Alexa Button/Indicator
    Press to activate Alexa and ask her a question.

  5. Music
    Press to go to the Music player.

Menu Screen

  1. Devices
    Linked devices are shown here.

  2. Alexa Account
    Sign in or out of Amazon Alexa.

  3. Alexa Language
    Press to change Alexa’s interface language.

  4. Device Information
    View and change the device name.

  5. Send Feedback
    Send feedback to the app developer.

Music Player Screen

  1. Audio information
    Artist and track info is displayed here.

  2. Play Controls
    Use to play, pause, or skip audio.

OTHER WAYS TO PLAY

Bluetooth without the App

The earbuds can also function as standard Bluetooth earbuds without using the app or Amazon Alexa Voice Services. Use a connected Bluetooth device to select and begin playing audio. Use the controls on the device or the earbuds to play, pause, or skip audio.

TROUBLESHOOTING

PROBLEM POSSIBLE SOLUTION
Unit will not power on » Make sure the earbuds’ battery is charged.

Recharge if needed.

» Volume on the earbuds or connected Bluetooth device may be too high. Reduce the volume of one or both of the devices.

» Make sure the volume on your Bluetooth device is turned up to an audible level.

» Make sure the earbuds’ battery is charged and is powered on.

» Make sure both the earbuds and your device are in Bluetooth mode.

» Stay within 3 ft. of the earbuds when pairing.

» Stay within 33 ft. of the earbuds when paired.

» Be sure the connected Bluetooth device is connected to a Wi-Fi network or mobile data.

» Be sure the connected Bluetooth device has the Amazon Alexa app and is logged into your Amazon account.

» Be sure the Wi-Fi network or router is functioning normally. Restart if needed.

» Power the earbuds OFF, then ON again.

Audio distortion
Bluetooth won’t play or fails to connect
Amazon Alexa not responding
White noise/Earbuds will not function properly

CUSTOMER SUPPORT

Contact Information
International Support
  • To download this User’s Guide in English, Spanish, or French, or to get answers to frequently asked questions, visit the support section at: www.iLiveElectronics.com.
Warranty Information

For Warranty Information and the most up-to-date version of this User’s Guide, go to www.iLiveElectronics.com.

Copyright © 2018 Digital Products International (DPI, Inc.)
Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates. All other trademarks appearing herein are the property of their respective owners.

References

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