dyson AM04 Remote Control Fan Heater User Manual

June 13, 2024
dyson

dyson logo OPERATING MANUAL
AM04 Remote Control Fan Heater

ASSEMBLY

dyson AM04 Remote Control Fan Heater - ASSEMBLY

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IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE
When using an electrical appliance, basic precautions should always be followed, including the following:

WARNING
THE HEATER AND THE REMOTE CONTROL BOTH CONTAIN MAGNETS.

  1. Pacemakers and defibrillators may be affected by strong magnetic fields. If you or someone in your household has a pacemaker or defibrillator, avoid placing the remote control in a pocket or near to the device.
  2. Credit cards and electronic storage media may also be affected by magnets and should be kept away from the remote control and the top of the heater.

WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:

  1. This heater is hot when in use and for a short period after use. To avoid burns, do not let bare skin touch hot surfaces. When moving the heater, hold it by the base, not the air loop amplifier.
  2. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes and curtains, at least 0.9m (3 feet) from the front of the heater and keep them away from the sides and rear when the heater is plugged in.
  3. Extreme caution is necessary when any heater is used by or near children or infirm persons and whenever the heater is left operating and unattended.
  4. Do not allow to be used as a toy. Close attention is necessary when used by or near young children. Children should be supervised to ensure that they do not play with the heater or remote control.
  5. This heater and remote control are not intended for use by young children or infirm persons with reduced physical, sensory or reasoning capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction by a responsible person concerning use of the heater to ensure that they can use it safely.
  6. The base must be fitted securely before operating. Do not dismantle or use without the base fitted.
  7. Suitable for dry locations ONLY. Do not use outdoors or on wet surfaces. Do not use in bathrooms, laundry areas and similar indoor locations. Never locate the heater where it may fall into a bath or other water container. Do not use or store where it may get wet or in the immediate surroundings of a bath, a shower or a swimming pool.
  8. A heater has hot parts inside. Do not use it in areas where gasoline, paint, or flammable liquids are used or stored or where their vapours are present. Do not use in conjunction with or directly next to an air freshener or similar products.
  9. Do not locate directly below a mains electricity supply outlet.
  10. Always plug directly into a wall outlet. Never use with an extension cord or relocateable power tap (outlet/power strip) as overloading may result in the cord overheating and catching fire.
  11. Do not handle any part of the plug or heater with wet hands.
  12. Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.
  13. Do not stretch the cord or place the cord under strain. Do not run the cord under carpeting. Do not cover the cord with throw rugs, runners, or similar coverings. Do not route the cord under furniture or appliances. To avoid a tripping hazard arrange the cord away from traffic area so that it will not be tripped over.
  14. Do not use with a damaged cord or plug. If the supply cord is damaged it must be replaced by Dyson or its service agent or similarly qualified persons in order to avoid a hazard.
  15. To disconnect the heater, turn the controls off, then remove the plug from the outlet. Always unplug the heater when not in use.
  16. Do not use if the heater malfunctions or has been dropped or damaged in any manner. Contact the Dyson Helpline or return to an authorized service facility for examination and/or repair.
  17. To prevent a possible fire, do not use with any opening or exhaust blocked, and keep free of dust, lint, hair, and anything that may reduce airflow. Do not put any object into the inlet grill or the exhaust opening as this may cause an electric shock or fire, or damage the heater.
  18. Do not use on soft surfaces, such as a bed, where openings may become blocked.
  19. Use only as described in this Dyson Operating Manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.
  20. In order to avoid overheating and fire hazard, do not cover the heater.
  21. Choking hazard: the remote control unit contains a small battery. Keep the remote control away from children and do not swallow the battery. If the battery is swallowed seek medical advice at once.
  22. Check your heater cord and plug connections. A loose fitting outlet can cause the plug to overheat and/or cause a fire.
    Be sure the plug fits tightly in the outlet. Check frequently during use to make sure plug and outlet are not hot. If hot, discontinue using the heater and have the outlet replaced by a qualified electrician. Note: heaters draw more current than small appliances, overheating of the outlet may occur even if it has not occurred with other appliances.

IMPORTANT SAFETY FEATURES
For your safety this heater is fitted with automatic cut-out switches that operate if the heater tips over or overheats. If the switches operate, unplug the heater and allow it to cool. Before restarting the heater check and clear any blockages and ensure the heater is on a solid level surface.
It is normal for the plug to feel warm to the touch; however, if there is a loose fit between the plug and the outlet or the plug becomes very hot, the outlet may need to be replaced. Check with a qualified electrician to replace the outlet.
READ AND SAVE THESE INSTRUCTIONS
THIS DYSON APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY

POLARIZATION INSTRUCTIONS

This heater has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug is intended to fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to defeat this safety feature.

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Do not pull on the cord.| Do not store near heat sources.
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Do not use near open flames.| Do not carry by the air loop amplifier.
The air loop amplifier is not a handle.
In order to avoid overheating and fire hazard, do not cover the heater.

Controls

1. Power ondyson AM04 Remote Control Fan Heater - Power
on Each time the heater control is selected, it conducts a 3 minute calibration cycle. Airflow will be automatically controlled during this cycle. Once the calibration cycle is complete, it will revert to the selected airflow speed.
On first use, the heater will default to a temperature 1°C higher than the current room temperature. Thereafter, the heater will remember the last target temperature set.

2. Thermostat controldyson AM04 Remote Control Fan Heater - Thermostat
control Select the desired room temperature. Pressing red increases the target temperature, blue decreases it.
The heater will not operate unless the target temperature is above the room temperature.

Heating mode

Spot heatdyson AM04 Remote Control Fan Heater - Spot
heat

Whole roomdyson AM04 Remote Control Fan Heater - Whole
room

Cool air mode

dyson AM04 Remote Control Fan Heater - Cool air mode

Press the blue thermostat control button to change the target temperature to 0°C. The power button light will change from red to blue. To adjust the airflow speed use the airflow speed control.

To return to heating modedyson AM04 Remote Control Fan Heater - heating
mode Press the red thermostat control button until the digital display shows the desired target temperature. The power button light will change from blue to red.

3. Airflow speed controldyson AM04 Remote Control Fan Heater - Airflow
speed control To change the airflow speed press the airflow speed control button. The digital display will show the new speed; after 3 seconds it will change back to the target temperature.

4. Oscillation controldyson AM04 Remote Control Fan Heater -
Oscillation control To start the heater oscillating, press the oscillation control button. To stop the heater oscillating, press it again. The heater will not oscillate when the control buttons are pressed.

Tilt function

dyson AM04 Remote Control Fan Heater - Tilt function

Carefully hold the base and the top of the air loop amplifier.
Tilt forward or backward for the required airflow angle.

**Power and remote control***

dyson AM04 Remote Control Fan Heater - remote control

*Remote control with select models only.
Remote control docks magnetically
Attach remote control to top of heater with the buttons facing down.dyson
AM04 Remote Control Fan Heater - docks magneticallyTo operate, point remote control toward the front of the base.

Clearing blockages

dyson AM04 Remote Control Fan Heater - Clearing
blockages

Ensure the heater is unplugged and has been allowed to coolLook for blockages in the air inlet holes and in the small aperture inside the air loop amplifier.
Use a soft brush to remove debris.

Cleaning

dyson AM04 Remote Control Fan Heater - Cleaning

Unplug from the mains electricity supply.
Allow to cool for 1 to 2 hours before cleaning if the heater has been in use.
To clean, wipe with a dry or damp cloth.
Do not use detergents or polishes.

Caution: hot when in usedyson AM04 Remote Control Fan Heater - hot when
in use

This heater is hot when in use and for a short period after use.
Do not let bare skin touch hot surfaces. If children are present, consider positioning the heater out of their reach.

Battery replacement

A blue light on the heater will flash when the remote’s buttons are pressed. If the blue light stops flashing, replace the remote’s battery.
Battery type CR 2032. Press the end of the remote to release the battery.
Remote control with selected models only.

USING YOUR DYSON HEATER
PLEASE READ THE ‘IMPORTANT SAFETY INSTRUCTIONS’ IN THIS DYSON OPERATING MANUAL BEFORE PROCEEDING.

OPERATION

  • The base must be fitted securely before operating. Do not dismantle or use without the base fitted.
  • The heater will not operate unless the target temperature is above the room temperature.
  • The heater will not oscillate when the control buttons are pressed.
  • For your safety this heater is fitted with automatic cut-out switches that operate if the heater tips over or overheats. If the switches operate, unplug the heater and allow it to cool. Before restarting the heater check and clear any blockages and ensure the heater is on a solid level surface.
  • If power is interrupted an E1 failure message will be displayed. The heater will need to be turned off and then on again. If the problem persists, call the Dyson Helpline.
  • Do not carry out any maintenance or repair work other than that shown in this Dyson Operating Manual, or advised by the Dyson Helpline.
  • Do not lubricate any part of this heater.

TILT FUNCTION
Carefully hold the base and the top of the air loop amplifier. Tilt forward or backward for the required airflow angle.

CLEANING

  • The heater into stand by mode/off.
  • Unplug from the mains electricity supply.
  • Allow to cool for 1 to 2 hours before cleaning if the heater has been in use.
  • To clean, wipe with a dry or damp cloth only.
  • Do not use detergents or polishes to clean the heater.

STORAGE

  • When not in use, unplug from the mains electricity supply.
  • Store the heater in a dry location and arrange the cord away from traffic area so that it will not be tripped over or damaged.

BATTERY REPLACEMENT

CAUTION:

  • Turn the heater into stand by mode and unplug from the mains electricity supply before replacing the battery.
  • Ensure the polarity is correct when installing the battery.
  • Do not attempt to dismantle or charge the battery. Keep away from fire.
  • Follow battery manufacturers’ instructions when installing the new battery (battery type CR 2032).

TROUBLESHOOTING

  • Remember: Always unplug from the mains electricity supply before inspecting for problems.
  • If the heater will not operate, first check the mains outlet has electricity supply and that the plug is properly inserted into the outlet.
  • If you are still experiencing problems, call the Dyson Helpline.
  • For additional online help visit: www.english.dysoncanada.ca/AM04gettingstarted

DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE
If you have a question about your Dyson appliance, call the Dyson Helpline with your serial number and details of where and when you bought the appliance, or contact us via the Dyson website.
Most questions can be solved over the phone or by email with one of our Dyson Helpline staff.
If your appliance needs service, call the Dyson Helpline so we can discuss the available options. If your Dyson appliance is under warranty, and the repair is covered, it will be repaired at no cost.
Your serial number can be found on your rating plate which is on the base of the appliance.

PLEASE REGISTER AS A DYSON APPLIANCE OWNER

To help us ensure you receive prompt and efficient service, please register as a Dyson appliance owner. There are three ways to do this:

  • Online at www.dyson.com
  • Telephone the Dyson Helpline at 1-877-397-6622.
  • Complete the enclosed Warranty Form and mail it to us.
    This will confirm ownership of your Dyson appliance in the event of an insurance loss, and enable us to contact you if necessary.

2 YEAR WARRANTY
TERMS AND CONDITIONS OF THE DYSON 2 YEAR LIMITED WARRANTY.
WHAT IS COVERED
Your Dyson appliance is warranted against original defects in material and workmanship for a period of two years from the date of purchase, when used for private household purposes in accordance with this Dyson Operating Manual. This warranty provides, at no extra cost to you, all labour and parts to place your appliance in proper operating condition during the warranty period. This warranty is subject to the following terms:

WHAT IS NOT COVERED
Dyson Canada Limited shall not be liable for costs incurred as a result of:

  • Appliances purchased from an unauthorized dealer.
  • Accidental damage, faults caused by negligent use or care, neglect, careless operation or handling of the heater which is not in accordance with this Dyson Operating Manual.
  • Use of the appliance other than for normal domestic purposes within the country of purchase, e.g. for commercial or rental purposes.
  • Use of parts not in accordance with the Dyson Operating Manual.
  • Use of parts and accessories other than those produced or recommended by Dyson Canada Limited.
  • Repairs or alterations carried out by unauthorized parties or agents.
  • Damage from external sources such as transit, weather, electrical outages or power surges.
  • Failures caused by external sources such as weather outside of Dyson Canada Limited’s control.
  • Damage as a result of use not in accordance with the rating plate.
  • Blockages – please refer to this Dyson Operating Manual for details of how to look for and clear blockages.
  • Normal wear and tear, such as the battery.
  • The repair to any heater that has had the serial number altered or removed.

WARRANTY SERVICE

  • Please fill out and return the Warranty Form, or register online at www.dyson.com
  • Before service can take place, the terms of the limited warranty require that you contact the Dyson Helpline with your model name/number, serial number, date and place of purchase.
  • Please keep your purchase receipt in a safe place to ensure you have this information.
  • All work will be carried out by Dyson Canada Limited or their authorized agents.
  • Any replaced defective parts will become property of Dyson Canada Limited.
  • Service under this warranty will not extend the period of this warranty.
  • If your appliance is not functioning properly, please call the Dyson Helpline. Most issues can be rectified over the telephone by our trained Dyson Helpline staff. If this is not possible Dyson Canada Limited will arrange for your appliance to be repaired and returned in full working order at no extra cost to you.

WARRANTY LIMITATION AND EXCLUSIONS

  • Any representations, warranties or conditions relating to your appliance, express or implied, statutory or otherwise, including but not limited to warranty of merchantability or warranty of fitness for a particular purpose, are limited to the duration of this warranty. This limitation is not allowed by some States or Provinces and so this limitation may not apply to you.
  • Your remedy for breach of this warranty is limited to the warranty service described above. Dyson Canada Limited will not be liable for any consequential damages or incidental damages you may incur in connection with your purchase and use of your appliance. This limitation is not allowed by some States or Provinces and so this limitation may not apply to you.
  • This warranty gives you specific legal rights. You may also have other rights which vary by State or Province.
  • This limited warranty is not transferable.
  • This warranty is valid only in Canada.

IMPORTANT DATA PROTECTION INFORMATION
Your details will be held by Dyson Canada Limited or others on behalf of Dyson Canada Limited so that we can assist you more quickly in our Customer Service department. From time to time, Dyson Canada Limited may send you special offers and news of our latest innovations. Check the box on the Warranty Form within the Dyson Operating Manual if you do not wish to receive marketing or promotional information from Dyson Canada Limited For more information about our data collection practices, please refer to the Dyson Canada Limited privacy policy at www.dyson.com/privacy

SUMMARY OF COVER

  • The warranty becomes effective at the date of purchase (or the date of delivery if this is later).
  • You must provide proof of delivery/purchase before any work can be carried out on your appliance. Without this proof, any work carried out will be chargeable. Please keep your receipt or delivery note.
  • All work will be carried out by Dyson Canada Limited or its authorized agents.
  • Any parts which are replaced will become the property of Dyson Canada Limited.
  • The repair or replacement of your appliance under warranty will not extend the period of warranty.
  • The warranty provides benefits which are additional to and do not affect your statutory rights as a consumer.

DISPOSAL INFORMATION
Dyson products are made from high grade recyclable materials and so should not be treated as household waste. To protect the environment please dispose of this product responsibly and recycle where possible.

CONFORMITY INFORMATION
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

PRODUCT INFORMATION
Please note: Small details may vary from those shown.

QUESTIONNAIRE

Please take a few moments to answer our questions.
They will help us develop new products for the future.

1. Do you own any other heating products?
Check all that apply.
■ Fan heater
■ Ceramic heater
■ Oil heater
■ Gas heater
■ Wood fire heater
■ Electric heater
■ Radiator
■ Reverse cycle air conditioner
■ Fan convector
■ None of the above
■ Other, please specify ■| 2. Why did you choose to buy a Dyson heater?
Please select up to 5 of the following choices below.
■ Frustration with existing heater
■ Latest heater technology
■ Dyson brand reputation
■ Smooth, powerful airflow
■ Previous experience of Dyson
■ Safe, no fast-spinning blades
■ Features – oscillation, touch-tilt
■ Easy to clean
■ Price/special offer
■ Store staff recommendation
■ Aesthetics
■ Friend/family recommendation
■ Other
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3. Where did you first hear about Dyson heaters?
■ From friends and family
■ Saw it on the internet
■ From a TV/magazine advertisement
■ Email from Dyson
■ Saw it in a store/catalogue
■ News item or article
■ Recommended by salesperson
■ Saw it at an event| 4. Do you own any other Dyson products?
■ Upright vacuum cleaner
■ Canister vacuum cleaner
■ Cordless vacuum cleaner
■ Airblade™ hand dryer
■ Air Multiplier™ fan

THANK YOU FOR YOUR TIME

WARRANTY FORM

Date of purchase:—— / ——– / ———
Place of purchase: ——–
Serial number: ——–
Title:———-
Surname:———-
First name:———-
Address: ———–  Postal Code: ———-
email:———-
Telephone:———-

From time to time, we’d like to tell you about new Dyson technology and services. If you’d prefer us NOT to keep in touch, please tick this box.
You must provide proof of delivery/purchase before any work can be carried out on your appliance.
Without this proof, any work carried out will be chargeable. Please keep your receipt or delivery note.

3 EASY WAYS TO REGISTER

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ONLINE
Convenient and instant.
www.dyson.com| PHONE
Dyson Helpline: 1-877-397-6622
(Mon-Fri 8am to 7pm EST; Sat 9am to 5pm EST).| MAIL
Complete and return the form in the envelope supplied.

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References

Read User Manual Online (PDF format)

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