Health Startup Orka Wants To Make Hearing Aids User Manual
- June 13, 2024
- ORKA
Table of Contents
Quick Start Guide
This guide is designed to help you set up Orka One and navigate your way through Orka Health App.
Setup
- Check your hearing aids • The LED light indicates charging case power. Open the lid, three lights will turn on. This means your case is fully charged
• If only one light is on, please charge your case before proceeding with setup - Download Orka Health app
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https://play.google.com/store/apps/details?id=com.hiorka.orka| https://apps.apple.com/us/app/orka-health/id1525826891
• Before connecting to Bluetooth, scan QR code and download the app
-
Login
• Use the account you created at checkout
• Or create a new account to login -
Follow app instructions
• Questions? Get support through
[email protected]
• Or call us at (800)653-6022
Basic Info
- Use hearing aids
• Open the lid, the LED will light up to indicate your hearing aids are turned on - Distinguish left & right
- Select proper domes
-
There are 3 different types of domes in size: Small, Medium and Large
• Open dome: for more natural sound
• Closed dome: for better bass response
• Double dome: for greater sound enhancement -
Your hearing aid comes with Closed Medium dome already attached
Charging
-
Place each hearing aid in the case
• Close the lid to start charging
• A full charge will take
about 1.5 hours -
Charge the case
-
Low battery indication
- Charge hearing aids when you hear a “low battery” message
- Charge the charging case when there is only one light on
Two Modes
-
Hearing aid mode
• For sound enhancement -
Bluetooth mode
• For streaming and calls -
Switch modes • Double tap the hearing aid to answer phone calls and switch between different modes
• You can also press and slide to switch mode in the Orka Health app
Hearing Aid Controls
-
DeNoise mode
• For common settings
• For noisy settings -
Adjust volume
• Adjust the volume of both ears at the same time
• Turn on “Split” to adjust the volume separately -
Hearing profile
• Access “Menu” in the top left corner
• Upload your audiogram if you have one available
• Take the in-app hearing test if you do not have one with you
Remote Care
- Remote fitting
• Enter Menu in the top left corner. Find “Remote Fitting” under “Consultation”
• Schedule an appointment to start a fitting session with an audiologist - Contact us
• Got questions or issues?
Contact us through “Menu” → “Contact Us”