FMY 99 P Pyrolytic Oven User Manual
- June 13, 2024
- FMY
Table of Contents
FMY 99 P Pyrolytic Oven
Product Information
Model | FMY 99 P |
---|---|
Languages | English (EN), German (DE), French (FR), Italian (IT), Spanish |
(ES), Portuguese (PT), Polish (PL), Dutch (NL)
Functions| Manual Functions, Cookassist
Accessories| Wire Shelf, Drip Tray, Baking Tray, Sliding Runners
(optional)
Product Usage Instructions
Control Panel
- Control panel
- Fan and Circular heating element (not visible)
- Shelf guides (the level is indicated on the front of the oven)
- Door
- Upper heating element/grill
- Lamp
- Identification plate (do not remove)
- Lower heating element (not visible)
Accessories
The number and type of accessories may vary depending on the model
purchased. Other accessories can be purchased separately from the After-sales
Service.
- Wire Shelf
- Drip Tray
- Baking Tray
- Sliding Runners
Fitting the Sliding Runners (if present)
- Remove the shelf guides from the oven and remove the protective plastic from the sliding runners.
- Fasten the upper clip of the runner to the shelf guide and slide it along as far as it will go.
- Lower the other clip into position.
- To secure the guide, press the lower portion of the clip firmly against the shelf guide.
- Make sure that the runners can move freely.
- Repeat these steps on the other shelf guide on the same level.
Please note : The sliding runners can be fitted on any level.
Functions
- Manual Functions: These enable all types of food to be cooked fully automatically. To use this function, follow the indications on the relative cooking table.
- Cookassist: Function used as a reference for the energy efficiency declaration in accordance with Regulation (EU) No. 65/2014.
How to Use the Touch Display
- To scroll through a menu or a list: Simply swipe your finger across the display to scroll through the items or values.
- To select or confirm: Tap the screen to select the value or menu item you require.
- To go back to the previous screen: Tap ⌫
- To confirm a setting or go to the next screen: Tap SET or NEXT.
First Time Use
You will need to configure the product when you switch on the appliance for
the first time. The settings can be changed subsequently by pressing TOOLS to
access the Tools menu.
- Available Languages: English (EN), German (DE), French (FR), Italian (IT), Spanish (ES), Portuguese (PT), Polish (PL), Dutch (NL).
- Select Settings Mode: Once you have selected the language, the display will prompt you to choose between STORE DEMO (useful for retailers, for display purposes only) or continue by tapping NEXT.
OVERVIEW
- Control panel
- Fan and Circular heating element (not visible)
- Shelf guides (the level is indicated on the front of the oven)
- Door
- Upper heating element/grill
- Lamp
- Identification plate (do not remove)
- Lower heating element (not visible)
CONTROL PANEL
-
ON / OFF
For switching the oven on and off. -
HOME
To gain quick access to the main menu. -
FAVORITE
To retrieve the list of your favorite functions. -
DISPLAY
-
TOOLS
To choose from several options and also change the oven settings and preferences. -
CANCEL
To stop any oven function except the Clock, Kitchen Timer, and Control Lock.
ACCESSORIES
The number and the type of accessories may vary depending on which model is purchased. Other accessories can be purchased separately from the After-sales Service.
INSERTING THE WIRE SHELF AND OTHER ACCESSORIES
Insert the wire shelf horizontally by sliding it across the shelf guides,
making sure that the side with the raised edge is facing upwards. Other
accessories, such as the drip tray and the baking tray, are inserted
horizontally in the same way as the wire shelf.
REMOVING AND REFITTING THE SHELF GUIDES
- To remove the shelf guides, lift the guides up and then gently pull the lower part out of its seating: The shelf guides can now be removed.
- To refit the shelf guides, first fit them back into their upper seating. Keeping them held up, slide them into the cooking compartment, then lower them into position in the lower seating.
FITTING THE SLIDING RUNNERS (IF PRESENT)
Remove the shelf guides from the oven and remove the protective plastic from
the sliding runners. Fasten the upper clip of the runner to the shelf guide
and slide it along as far as it will go. Lower the other clip into position.
To secure the guide, press the lower portion of the clip firmly against the
shelf guide. Make sure that the runners can move freely. Repeat these steps on
the other shelf guide on the same level.
Please note: The sliding runners can be fitted on any level.
FUNCTIONS
MANUAL FUNCTIONS
-
FAST PREHEATING
For preheating the oven quickly -
CONVENTIONAL
For cooking any kind of dish on one shelf only -
GRILL
For grilling steaks, kebabs, and sausages, cooking vegetables au gratin, or toasting bread When grilling meat, we recommend using a drip tray to collect the cooking juices: Position the tray on any of the levels below the wire shelf and add 500 ml of drinking water -
TURBO GRILL
For roasting large joints of meat (legs, roast beef, chicken) We recommend using a drip tray to collect the cooking juices: Position the pan on any of the levels below the wire shelf and add 500 ml of drinking water -
FORCED AIR
For cooking different foods that require the same cooking temperature on several shelves (maximum three) at the same time This function can be used to cook different foods without odors being transferred from one food to another -
MULTICOOKING FUNCTIONS
For cooking different foods that require the same cooking temperature on four levels at the same time This function can be used to cook cookies, tarts, and round pizzas (also frozen) and to prepare a complete meal Follow the cooking table to obtain the best results -
CONVECTION BAKE
For cooking meat, baking cakes with fillings on one shelf only -
SPECIAL FUNCTIONS
-
DEFROST
To speed up the defrosting of food Place food on the middle shelf Leave food in its packaging to prevent it from drying out on the outside -
KEEP WARM
For keeping just-cooked food hot and crisp -
RISING
For optimal proving of sweet or savory dough To maintain the quality of proving, do not activate the function if the oven is still hot following a cooking cycle -
CONVENIENCE
To cook ready-made food, stored at room temperature or in the refrigerator (biscuits, cake mix, muffins, pasta dishes, and bread-type products) The function cooks all the dishes quickly and gently and can also be used to heat food already cooked The oven does not need to be pre-heated Follow the instructions on the packaging -
MAXI COOKING
For cooking large joints of meat (above 25 kg) It is advisable to turn the meat over during cooking, to obtain even browning on both sides It is best to baste the meat now and again to prevent it from drying out -
ECO FORCED AIR
For cooking stuffed roasting joints and fillets of meat on a single shelf Food is prevented from drying out excessively by gentle, intermittent air circulation When this ECO function is in use, the light will remain switched off during cooking To use the ECO cycle and therefore optimize power consumption, the oven door should not be opened until the food is completely cooked
-
-
FROZEN COOK
The function automatically selects the ideal cooking temperature and mode for 5 different types of ready-frozen food The oven does not have to be preheated
COOKASSIST
These enable all types of food to be cooked fully automatically. To use
best this function, follow the indications on the relative cooking table. The
function used as a reference for the energy efficiency declaration by
Regulation (EU) No. 65/2014
HOW TO USE THE TOUCH DISPLAY
-
To scroll through a menu or a list:
Simply swipe your finger across the display to scroll through the items or values -
To select or confirm:
Tap the screen to select the value or menu item you require -
To go back to the previous screen:
Tap -
To confirm a setting or go to the next screen:
Tap “SET” or “NEXT”
FIRST TIME USE
You will need to configure the product when you switch on the appliance for
the first time. The settings can be changed subsequently by pressing to access
the “Tools” menu.
SELECT THE LANGUAGE
You will need to set the language and the time when you switch on the
appliance for the first time
- Swipe across the screen to scroll through the list of available languages
- Tap the language you require
- Tapping will take you back to the previous screen.
SELECT SETTINGS MODE
Once you have selected the language, the display will prompt you to choose
between “STORE DEMO” (useful for retailers, for display purposes only) or
continue by tapping “NEXT”
SETTING THE TIME AND DATE
Connecting the oven to your home network will set the time and date
automatically Otherwise you will need to set them manually
- Tap the relevant numbers to set the time
- Tap “SET” to confirm
- Once you have set the time, you will need to set the date
- Tap the relevant numbers to set the date
- Tap “SET” to confirm
SET THE POWER CONSUMPTION
The oven is programmed to consume a level of electrical power that is
compatible with a domestic network that has a rating of more than 3 kW (16
Ampere): If your household uses a lower power, you will need to decrease this
value (13 Ampere)?
- Tap the value on the right to select the power
- Tap “OKAY” to complete initial setup
HEAT THE OVEN
A new oven may release odours that have been left behind during manufacturing:
this is completely normal
- Before starting to cook food, we, therefore, recommend heating the oven with it empty to remove any possible odors
- Remove any protective cardboard or transparent film from the oven and remove any accessories from inside it
- Heat the oven to 200 °C for around one hour
It is advisable to air the room after using the appliance for the first time.
DAILY USE
SELECT A FUNCTION
- To switch on the oven, press or touch anywhere on the screen.
- The display allows you to choose between Manual and CookAssist Functions.
- Tap the main function you require to access the corresponding menu.
- Scroll up or down to explore the list.
- Select the function you require by tapping it.
SET MANUAL FUNCTIONS
After having selected the function you require, you can change its settings.
The display will show the settings that can be changed.
TEMPERATURE / GRILL LEVEL
- Scroll through the suggested values and select the one you require.
If allowed by the function, you can tap to activate preheating.
DURATION
You do not have to set the cooking time if you want to manage cooking
manually. In timed mode, the oven cooks for the length of time you select. At
the end of the cooking time, the cooking is stopped automatically.
- To start setting the duration, tap “Set Cook Time”.
- Tap the relevant numbers to set the cooking time you require.
- Tap “NEXT” to confirm.
SET COOK ASSIST FUNCTIONS
The COOKASSIST functions enable you to prepare a wide variety of dishes,
choosing from those shown in the list. Most cooking settings are automatically
selected by the appliance to achieve the best results.
- Choose a recipe from the list. Functions are displayed by food categories in the “COOKASSIST FUNCTION” menu (see relative tables) and by recipe features in the “COOKASSIST PRO” menu.
- Once you have selected a function, simply indicate the characteristic of the food (quantity, weight, etc.) you want to cook to achieve the perfect result.
- Follow the on-screen prompts to guide you through the cooking process.
SET START TIME DELAY
You can delay cooking before starting a function: The function will start at
the time you select in advance.
- Tap “DELAY” to set the start time you require.
- Once you have set the required delay, tap “START DELAY” to start the waiting time
- Place the food in the oven and close the door: The function will start automatically after the period that has been calculated
- If preheat is selected during the cycle setting, the delay option will be disabled.
- To activate the function immediately and cancel the programmed delay time, tap
START THE FUNCTION
- Once you have configured the settings, tap “START” to activate the function
- You can change the values that have been set at any time during cooking by tapping the value you want to amend. If the oven is hot and the function requires a specific maximum temperature, a message will shown on the display.
- Press to stop the active function at any time, or tap the duration value and then select “STOP”
PREHEATING
If previously activated, once the function has been started the display
indicates the status of the preheating phase
Once this phase has been finished, an audible signal will sound and the display will indicate that the oven has reached the set temperature
- Open the door.
- Place the food in the oven.
- Close the door and cooking will resume automatically.
- Placing the food in the oven before preheating has finished may hurt the final cooking result.
- Opening the door during the preheating phase will pause it. The cooking time does not include a preheating phase.
PAUSING COOKING
Some of the COOKASSIST functions will require turning the food during cooking.
An audible signal will sound and the display shows the action must be done.
- Open the door.
- Carry out the action prompted by the display.
- Close the door and cooking will resume automatically.
- Before cooking ends, the oven could prompt you to check the food in the same way.
- An audible signal will sound and the display shows the action must be done.
- Check the food.
- Close the door and cooking will resume automatically.
END OF COOKING
An audible signal will sound and the display will indicate that cooking is
complete. With some functions, once cooking has finished you can give your
dish extra browning, extend the cooking time, or save the function as a
favorite.
- Tap to save it as a favorite.
- Select “Extra Browning” to start a five-minute browning cycle.
- Tap to save and prolong the cooking.
FAVORITES
The Favourites feature stores the oven settings for your favorite recipe. The
oven automatically recognizes the most used functions. After a certain number
of uses, you will be prompted to add the function to your favorites.
HOW TO SAVE A FUNCTION
Once a function has finished, by tapping on you can save it as a favorite.
This will enable you to use it quickly in the future, keeping the same
settings. The display allows you to save the function by indicating up to 4
favorite meal times including breakfast, lunch, snack, and dinner.
- Tap the icons to select at least one.
- Tap “SAVE AS FAVORITE” to save the function.
ONCE SAVED
To view the favorite menu, press : the functions will be divided by different
meal times and some suggestions will be offered.
-
Tap the meals icon To view the relevant lists
-
Scroll through the prompted list
-
Tap the recipe or function you require
-
Tap “START” to activate the cooking
CHANGING THE SETTINGS
In the favorite screen, you can add an image or name to each favorite to customize it to your preferences -
Select the function you want to change
-
Tap “EDIT”
-
Select the attribute you want to change
-
Tap “NEXT”: The display will show the new attributes
-
Tap “SAVE” to confirm your changes
- In the favorite screen, you can also delete functions you have saved:
-
Ta p on the function
-
Tap “REMOVE IT”
You can also adjust the time when the various meals are shown: -
Press .
-
Select “Preferences”.
-
Select “Times and Dates”.
-
Tap “Your Meal Times”.
-
Scroll through the list and tap the relevant time.
-
Tap the relevant meal to change it.
- It will be possible to combine a time slot only with a meal.
TOOLS
Press to open the “Tools” menu at any time. This menu enables you to choose
from several options and also change the settings or preferences for your
product or the display.
KITCHEN TIMER
This function can be activated either when using a cooking function or alone
for keeping time.
- Once started, the timer will continue to count down independently without interfering with the function itself.
- Once the timer has been activated, you can also select and activate a function.
The timer will continue counting down at the top-right corner of the screen.
To retrieve or change the kitchen timer:
-
Press
-
Tap
An audible signal will sound and the display will indicate once the timer has finished counting down the selected time. -
Tap “DISMISS” to cancel the timer.
-
Tap “SET NEW TIMER” to set the timer again.
LIGHT
To switch on or off the oven lamp.
PYROLYTIC CLEANING
To eliminate cooking spatters use a cycle at a very high temperature. Three
self-cleaning cycles with different durations are available: High, Mid, and
Low. We recommend using the quicker cycle at regular intervals and the
complete cycle only when the oven is heavily soiled.
- Do not touch the oven during the Pyro cycle. Keep children and animals away from the oven during and after (until the room has finished airing) running the Pyro cycle.
- Remove all accessories – including shelf guides – from the oven before activating the function. If the oven is installed below a hob, make sure that all the burners or electric hotplates are switched off while running the self-cleaning cycle.
- For optimum cleaning results, remove excessive residuals inside the cavity and clean the inner door glass before using the pyrolytic function.
- Choose one of the available cycles according to your needs.
- Tap on “START” to activate the selected function. The oven will begin the self-cleaning cycle, while the door locks automatically: a warning message appears on the display, along with a countdown indicating the status of the cycle in progress.
- Once the cycle has been completed, the door remains locked until the temperature inside the oven has returned to a safe level.
- Once the cycle has been selected, it is possible to delay the start of the automatic cleaning. Tap on “DELAY” to set the end time as indicated in the relative paragraph.
MUTE
Tap the icon to mute or unmute all the sounds and alarms.
CONTROL LOCK
The “Control Lock” enables you to lock the buttons on the touchpad so they
cannot be pressed accidently.
To activate the lock:
- Tap the icon.
To deactivate the lock:
- Tap the display.
- Swipe up on the message shown.
MORE MODES
For selecting Sabbath mode and accessing Power Management. Sabbath mode keeps
the oven on in baking mode until disabled. When the Sabbath Mode is activated,
only the conventional cycle will operate. All other cooking and cleaning
cycles are disabled. No tones will sound, and the displays will not indicate
temperature changes. When the oven door is opened or closed, the oven light
will not turn on or off, and the heating elements will not turn on or off
immediately.
To disable and exit Sabbath mode, press or then press and hold the display screen for 3 seconds.
PREFERENCES
For changing several oven settings.
INFO
For switching off “Store Demo Mode”, resetting the product, and obtaining
further information about the product.
USEFUL TIPS
HOW TO READ THE COOKING TABLE
The tables list: recipes, if preheating is needed, temperature (°C), grill level, cooking time (minutes), accessories, and level suggested for cooking Cooking times start from the moment food is placed in the oven, excluding preheating (where required) Cooking temperatures and times are approximate and depend on the amount of food and the type of accessory used Use the lowest recommended values, to begin with and, if the food is not cooked enough, move on to higher values Use the accessories supplied and preferably dark-colored metal cake tins and oven trays You can also use pans and accessories in pyrex or stoneware, but bear in mind that cooking times will be slightly longer To obtain the best results, carefully follow the advice given in the cooking table for the choice of accessories (supplied) to be placed on the various shelves
CONVENTIONAL
The heating elements at the top and bottom of the oven cavity heat the
inside of the oven evenly Use the 3rd shelf To cook pizza, savory pies, and
sweets with liquid fillings, use the 1st or 2nd shelf Preheat the oven before
placing food inside This function is the best cooking mode for cooking
delicate desserts on one shelf only Use dark-colored metal cake tins and
always position them on the wire shelf supplied When using the supplied trays,
remove any other accessories you are not using from the oven cavity to achieve
optimal results and save energy To check whether a cake is cooked, insert a
wooden toothpick into the center of the cake If the toothpick comes out clean,
the cake is ready If using non-stick cake tins, do not butter the edges as the
cake may not rise evenly around the edges If the cake “sinks” during cooking,
set a lower temperature the next time, perhaps reducing the amount of liquid
in the mixture and mixing more gently The fish is cooked when the dorsal fin
comes off easily Begin by selecting the lowest indicated temperature, even
when preparing larger fish In general, the larger the fish, the lower the
temperature must be, and therefore the longer the cooking time
GRILL
- The top heating element enables optimum results to be achieved when grilling Place food on the 4th or 5th shelf When grilling meat, use the drip tray to collect the cooking juices
- Position it on the 3rd/4th shelf, adding approx 500 ml of drinking water The oven does not have to be preheated During cooking, the oven door must remain closed If you want to grill meat, choose cuts with an even thickness all over to achieve uniform cooking results Very thick pieces of meat require longer cooking times
- To prevent the meat from burning on the outside, lower the position of the wire shelf, keeping the food further away from the grill Turn the food halfway through cooking
- To collect the cooking juices it is advisable to place a drip tray with half a liter of drinking water directly under the grill on which the meat is placed Top-up when necessary
TURBO GRILL
In this function, the top heating element and the fan are activated at the same time Use the drip tray to collect the cooking juices Position it on the 1st/2nd shelf, adding 500 ml of drinking water The oven does not have to be preheated During cooking the oven door must remain closed Turn food two-thirds of the way through cooking Use any kind of oven tray or pyrex dish suited to the size of the piece of meat being cooked For roast joints, it is best to add some stock to the bottom of the pan, basting the meat during cooking for added flavor When the roast is ready, let it rest in the oven for another 10-15 minutes, or wrap it in aluminum foil
FORCED AIR
The round heating element and the fan are activated at the same time The fan on the rear wall distributes the hot air evenly around the oven Using the “Forced Air” function, you can cook different foods which require the same cooking temperature at the same time (for example fish or vegetables), using different shelves remove the food which requires less cooking time and leaves food which requires longer cooking time in the ovens the 4th shelf to cook on one shelf only, the 1st and 4th to cook on two shelves, and the 1st, 3rd and 5th to cook on three shelvesAlways place cake tins on the wire shelf Preheat the oven before cooking To achieve uniform browning, make sure that all portions of dough are the same thickness When cooking pizza, lightly grease the trays to ensure the pizza has a crispy base Scatter the mozzarella over the pizza two-thirds of the way through cooking
Estimated length of time: dishes can be removed from the oven at different times depending on personal preference.
MULTI COOKING
CONVECTION BAKE
Use this function for quiches and vegetable tarts or desserts with moist
fillings, such as cheesecake and fruit pie It is also ideal for cooking foods
with a high water content The fan distributes heat evenly throughout the oven
This helps to maintain a constant temperature and cook food more evenly,
crisping up the top while sealing in moisture and creating crustier breads Use
the 3rd or 2nd shelf Wait for the end of preheating before placing food inside
If the pastry base is soggy, lower the shelf and sprinkle the bottom of the
cake with biscuit crumbs before adding the filling
MAXI COOKING
- This function is very useful for cooking large joints of meat (over 25 kg) It is advisable to turn the meat over during cooking for more even browning It is best to baste the meat now and again to prevent it from drying out
- Use the 1st or 2nd shelves, depending on the size of the joint The oven does not have to be preheated before cooking
- For roast joints, it is best to add some stock to the bottom of the pan, basting the meat during cooking for added flavour When the roast is ready, let it rest in the oven for another 10-15 minutes, or wrap it in aluminum foil
- If the meat is too lean, add a little liquid, drizzle the joint with fat, or cover it with strips of bacon, for example
- In terms of turning the roast, make sure you place it rind-side down first ****
ECO FORCED AIR
It is advisable to use the 3rd level. The oven does not have to be
preheated.
Estimated length of time: dishes can be removed from the oven at different times depending on personal preference.
-
RISING
It is always best to cover the dough with a damp cloth before placing it in the oven. Dough proving time with this function is reduced by approximately one third compared to proving at room temperature (20-25°C). -
WARM KEEPING
The keep warm function enables you to keep ready-made meals warm. This prevents condensation from forming and eliminates the need to clean the cooking compartment. -
DEFROSTING
Boiled foods, stews and meat-based sauces will defrost better if stirred occasionally while defrosting. Separate the food items once they begin to defrost: the separated portions will defrost more quickly. Proving time for a 1 kg batch of pizza dough is around one hour. It is not advisable to keep ready-made meals warm for over two hours. Remember that some foods continue cooking while they are kept warm: Cover them, if necessary, to prevent them drying out.
COOKASSIST COOKING TABLE
CLEANING AND MAINTENANCE
- Make sure that the oven has cooled down before carrying out any maintenance or cleaning.
- Do not use steam cleaners.
- Do not use wire wool, abrasive scourers, or abrasive/corrosive cleaning agents, as these could damage the surfaces of the appliance.
- Wear protective gloves. The oven must be disconnected from the mains before carrying out any kind of maintenance work.
EXTERIOR SURFACES
- Clean the surfaces with a damp microfibre cloth. If they are very dirty, add a few drops of pH-neutral detergent. Finish off with a dry cloth.
- Do not use corrosive or abrasive detergents. If any of these products inadvertently come into contact with the surfaces of the appliance, clean them immediately with a damp microfibre cloth.
INTERIOR SURFACES
After every use, leave the oven to cool and then clean it, preferably while
it is still warm, to remove any deposits or stains caused by food residues To
dry any condensation that has formed as a result of cooking foods with a high
water content, let the oven to cool completely and then wipe it with a cloth
or sponge.
REMOVING AND REFITTING THE DOOR
- To remove the door, open it fully and lower the catches until they are in the unlock position.
- Close the door as much as you can. Take a firm hold of the door with both hands – do not hold it by the handle.
- Simply remove the door by continuing to close it while pulling it upwards at the same time until it is released from its seating. Put the door to one side, resting it on a soft surface.
- If there is stubborn dirt on the interior surfaces, we recommend running the automatic cleaning function for optimal cleaning results.
- Clean the glass in the door with a suitable liquid detergent.
- The oven door can be removed to facilitate cleaning.
ACCESSORIES
- Soak the accessories in a washing-up liquid solution after use, handling them with oven gloves if they are still hot. Food residues can be removed using a washing-up brush or a sponge.
- Refit the door by moving it towards the oven, aligning the hooks of the hinges with their seating, and securing the upper part onto its seating.
- Lower the door and then open it fully. Lower the catches into their original position: Make sure that you lower them down completely.
- Apply gentle pressure to check that the catches are in the correct position.
- Try closing the door and check to make sure that it lines up with the control panel. If it does not, repeat the steps above: The door could become damaged if it does not work properly.
REPLACING THE LAMP
- Disconnect the oven from the power supply.
- Unscrew the cover from the light, replace the bulb, and screw the cover back on the light.
- Reconnect the oven to the power supply.
Please note: Only use 20-40 W/230 ~ V type G9, T300°C halogen bulbs. The bulb used in the product is specifically designed for domestic appliances and is not suitable for general room lighting within the home (EC Regulation 244/2009). Light bulbs are available from our After-sales Service. Do not handle bulbs with your bare hands as your fingerprints could damage them. Do not use the oven until the light cover has been refitted.
TROUBLESHOOTING
SUPPORT
In the event of any operation problems, contact a Franke Technical Service
Centre. Never use the services of unauthorized technicians. Specify:
- the type of fault
- the appliance model (art./Code)
- the serial number (S.N.) on the rating plate, located on the right-hand edge of the oven cavity (visible when the oven door is open).
When contacting our Service Centre, please state the codes provided on your product’s identification plate.
400011620138