RICOH IM C2510 Color Laser Multifunction Printer Installation Guide

Ricoh Accessibility Conformance Report
International Edition
(Based on VPAT ® Version 2.4Rev)

IM C2510 Color Laser Multifunction Printer

Name of Product/Version: IM C2510
Report Date: August 2023
Product Description: Color Laser Multifunction Printer
Contact Information: angela.tinto-hamood@ricoh.ca
Notes: Based on VPAT for IM C3010
Evaluation Methods Used: The evaluation was completed by Georgia Tech. An independent accessibility specialist evaluated representative samples of the hardware and on-screen displays. Each technical requirement was evaluated separately to determine the level of conformance.

Applicable Standards/Guidelines
This report covers the degree of conformance for the following accessibility standard/guidelines:

Web Content Accessibility Guidelines 2.0 | Level A (Yes)

“Voluntary Product Accessibility Template” and “VPAT” are registered service marks of the Information Technology Industry Council (ITI)

Level AAA (No)
Web Content Accessibility Guidelines 2.1 | Level A (Yes)
Level AA (Yes)
Level AAA (No)
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018| (Yes)
EN 301 549 Accessibility requirements for ICT products and services – V3.1.1 (2019-11)
AND
EN 301 549 Accessibility requirements for ICT products and services – V3.2.1 (2021-03)| (Yes)

Terms
The terms used in the Conformance Level information are defined as follows:

• Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
• Partially Supports: Some functionality of the product does not meet the criterion.
• Does Not Support: The majority of product functionality does not meet the criterion.
• Not Applicable: The criterion is not relevant to the product.
• Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.

WCAG 2.x Report
Tables 1 and 2 also document conformance with:

• EN 301 549: Chapter 9 – Web, Sections 10.1-10.4 of Chapter 10 – Non-Web documents, and Sections 11.1-11.4 and 11.8.2 of Chapter 11 – Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – Documentation
• Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.
  Note: When reporting on conformance with the WCAG 2.1 Success Criteria, they are scoped for full pages, complete processes, and accessibility- supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Table 1: Success Criteria, Level A

Notes:

1.1.1 Non-text Content (Level A)
Also applies to:
EN 301 549 Criteria
• 9.1.1.1 (Web)
• 10.1.1.1 (Non-web document)
• 11.1.1.1.1 (Open Functionality Software)
• 11.1.1.1.2 (Closed Functionality Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)| Partially Supports| Most non-text information featured in the hardware user interface has textual equivalents.  Some icons, such as the home icon, do not have a text equivalent.
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria
• 9.1.2.1 (Web)
• 10.1.2.1 (Non-web document)
• 11.1.2.1.1 (Open Functionality Software)
• 11.1.2.1.2.1 and 11.1.2.1.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)| Not Applicable| There are no instances of prerecorded audio only or prerecorded video only. Note: the user interface has access to the internet via a web browser, and users may search for and access how-to instructional videos. Thesemay not be accessible.
1.2.2 Captions (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria
• 9.1.2.2 (Web)
• 10.1.2.2 (Non-web document)
• 11.1.2.2 (Open Functionality Software)
• 11.1.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)| Not Applicable| There are no instances of prerecorded audio.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria
• 9.1.2.3 (Web)
• 10.1.2.3 (Non-web document)
• 11.1.2.3.1 (Open Functionality Software)
• 11.1.2.3.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)| Not Applicable| There are no instances of prerecorded video. Note: the user interface has access to the internet via a web browser, and users may search for and access how-to instructional videos. These may not be accessible.
1.3.1 Info and Relationships (Level A)
Also applies to:
EN 301 549 Criteria
• 9.1.3.1 (Web)
• 10.1.3.1 (Non-web document)
• 11.1.3.1.1 (Open Functionality Software)
• 11.1.3.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)| Partially Supports| Most Information, structure, and relationships displayed in the hardware user interface are conveyed through text equivalents, however the ‘Page Over’ icon and page number indication do not.
1.3.2 Meaningful Sequence (Level A)
Also applies to:
EN 301 549 Criteria
• 9.1.3.2 (Web)
• 10.1.3.2 (Non-web document)
• 11.1.3.2.1 (Open Functionality Software)
• 11.1.3.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)|  Not Applicable| The user interface does not support the addition of screen reader software and does not provide screen reader functionality natively.  The guideline does not apply to closed software in this instance.
1.3.3 Sensory Characteristics (Level A)
Also applies to:
EN 301 549 Criteria
• 9.1.3.3 (Web)
• 10.1.3.3 (Non-web document)
• 11.1.3.3 (Open Functionality Software)
• 11.1.3.3 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508 • 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)| Supports| Components do not rely solely on color, shape, size, orientation, or sound.
1.4.1 Use of Color (Level A)
Also applies to:
EN 301 549 Criteria
• 9.1.4.1 (Web)
• 10.1.4.1 (Non-web document)
• 11.1.4.1 (Open Functionality Software)
• 11.1.4.1 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)| Supports| Color is never used as the only means of conveying
information.
1.4.2 Audio Control (Level A)
Also applies to:
EN 301 549 Criteria
• 9.1.4.2 (Web)
• 10.1.4.2 (Non-web document)
• 11.1.4.2 (Open Functionality Software)
• 11.1.4.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)| Not Applicable| There are no instances of audio.
2.1.1 Keyboard (Level A)
Also applies to:
EN 301 549 Criteria
• 9.2.1.1 (Web)
• 10.2.1.1 (Non-web document)
• 11.2.1.1.1 (Open Functionality Software)
• 11.2.1.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)| Supports| An onscreen keyboard is provided for entering data into the address book in the hardware user interface.  The onscreen keyboard is in the QWERTY format and does not require specific timing to facilitate data entry.
2.1.2 No Keyboard Trap (Level A)
Also applies to:
EN 301 549 Criteria
• 9.2.1.2 (Web)
• 10.2.1.2 (Non-web document)
• 11.2.1.2 (Open Functionality Software)
• 11.2.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)| Not Applicable| The keyboard interface cannot be used to move focus to an onscreen component.
2.1.4 Character Key Shortcuts (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria
• 9.2.1.4 (Web)
• 10.2.1.4 (Non-web document) • 11.2.1.4.1 (Open Functionality Software)
• 11.2.1.4.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508 – Does not apply| Not Applicable| Keyboard shortcuts are not implementable.
2.2.1 Timing Adjustable (Level A)
Also applies to:
EN 301 549 Criteria
• 9.2.2.1 (Web)
• 10.2.2.1 (Non-web document)
• 11.2.2.1 (Open Functionality Software)
• 11.2.2.1 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)| Supports| There are no time limits set by the content.
2.2.2 Pause, Stop, Hide (Level A)
Also applies to:
EN 301 549 Criteria
• 9.2.2.2 (Web)
• 10.2.2.2 (Non-web document)
• 11.2.2.2 (Open Functionality Software)
• 11.2.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)| Not Applicable| The application contains no moving, blinking, scrolling,
or auto-updating information.
2.3.1 Three Flashes or Below Threshold (Level A)
Also applies to:
EN 301 549 Criteria
• 9.2.3.1 (Web)
• 10.2.3.1 (Non-web document)
• 11.2.3.1 (Open Functionality Software)
• 11.2.3.1 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)| Not Applicable| The application does not contain any display elements that flash.
2.4.1 Bypass Blocks (Level A)
Also applies to:
EN 301 549 Criteria
• 9.2.4.1 (Web)
• 10.2.4.1 (Non-web document) – Does not apply
• 11.2.4.1 (Open Functionality Software) – Does not apply
• 11.2.4.1 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software) – Does not apply to non-web software
• 504.2 (Authoring Tool)
• 602.3 (Support Docs) – Does not apply to non-web docs| Not Applicable| Criterion does not apply to non-web software.
2.4.2 Page Titled (Level A)
Also applies to:
EN 301 549 • 9.2.4.2 (Web)
• 10.2.4.2 (Non-web document)
• 11.2.4.2 (Open Functionality Software) – Does not apply
• 11.2.4.2 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)| Not Applicable| Criterion does not apply to non-web software.
2.4.3 Focus Order (Level A)
Also applies to:
EN 301 549 Criteria
• 9.2.4.3 (Web)
• 10.2.4.3 (Non-web document)
• 11.2.4.3 (Open Functionality Software)
• 11.2.4.3 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)| Supports| There are no instances of sequential navigation.
2.4.4 Link Purpose (In Context) (Level A)
Also applies to:
EN 301 549 Criteria
• 9.2.4.4 (Web)
• 10.2.4.4 (Non-web document)
• 11.2.4.4 (Open Functionality Software)
• 11.2.4.4 (Closed Software
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)| Not Applicable| There are no links contained in the application.
2.5.1 Pointer Gestures (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria
• 9.2.5.1 (Web)
• 10.2.5.1 (Non-web document)
• 11.2.5.1 (Open Functionality Software)
• 11.2.5.1 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508 – Does not apply| Not Applicable| The closed interface does not allow for pointer gestures.
2.5.2 Pointer Cancellation (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria
• 9.2.5.2 (Web)
• 10.2.5.2 (Non-web document)
• 11.2.5.2 (Open Functionality Software)
• 11.2.5.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508 – Does not apply| Not Applicable| The closed interface does not allow for pointer gestures.
2.5.3 Label in Name (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria
• 9.2.5.3 (Web)
• 10.2.5.3 (Non-web document)
• 11.2.5.3.1 (Open Functionality Software)
• 11.2.5.3.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508 – Does not apply| Not Applicable| The embedded software does not support the addition of screen reader software and does not provide screen reader functionality natively.  The guideline does not apply to closed software in this instance.
2.5.4 Motion Actuation (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria
• 9.2.5.4 (Web)
• 10.2.5.4 (Non-web document)
• 11.2.5.4 (Open Functionality Software)
• 11.2.5.4 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508 – Does not apply| Not Applicable| The closed interface is not activated by motion actuation.
3.1.1 Language of Page (Level A)
Also applies to:
EN 301 549 Criteria
• 9.3.1.1 (Web)
• 10.3.1.1 (Non-web document)
• 11.3.1.1.1 (Open Functionality Software)
• 11.3.1.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)| Not Applicable| The embedded software does not support the addition of screen reader software and does not provide screen reader functionality natively.  The guideline does not apply to closed software in this instance.
3.2.1 On Focus (Level A)
Also applies to:
EN 301 549 Criteria
• 9.3.2.1 (Web)
• 10.3.2.1 (Non-web document)
• 11.3.2.1 (Open Functionality Software)
• 11.3.2.1 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)| Supports| There is no component that initiates a change of context when it receives focus.
3.2.2 On Input (Level A)
Also applies to:
EN 301 549 Criteria
• 9.3.2.2 (Web)
• 10.3.2.2 (Non-web document)
• 11.3.2.2 (Open Functionality Software)
• 11.3.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)| Supports| Changing the settings of certain components enables or disables other components, but the basic context remains the same.
3.3.1 Error Identification (Level A)
Also applies to:
EN 301 549 Criteria
• 9.3.3.1 (Web)
• 10.3.3.1 (Non-web document)
• 11.3.3.1.1 (Open Functionality Software)
• 11.3.3.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)| Supports| Machine errors are detected automatically, and the user interface describes corrective actions needed to resolve the error.
3.3.2 Labels or Instructions (Level A)
Also applies to:
EN 301 549 Criteria
• 9.3.3.2 (Web)
• 10.3.3.2 (Non-web document)
• 11.3.3.2 (Open Functionality Software)
• 11.3.3.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)| Supports| Labels and instructions are provided for all form fields.
4.1.1 Parsing (Level A)
Also applies to:
EN 301 549 Criteria
• 9.4.1.1 (Web)
• 10.4.1.1 (Non-web document)
• 11.4.1.1.1 (Open Functionality Software)
• 11.4.1.1.2 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)| Not Applicable| The software does not use a markup language.
4.1.2 Name, Role, Value (Level A)
Also applies to:
EN 301 549 Criteria
• 9.4.1.2 (Web)
• 10.4.1.2 (Non-web document)
• 11.4.1.2.1 (Open Functionality Software)
• 11.4.1.2.2 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)
Revised Section 508
• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)| Not Applicable| Name and roles of hardware user interface elements can be  determined by text presented on the screen.
The user interface is closed and not programmatically exposed to  assistive technologies.

Table 2: Success Criteria, Level AA

Notes:

1.2.4 Captions (Live) (Level AA)| |
Also applies to:
EN 301 549 Criteria
· 9.1.2.4 (Web)
10.1.2.4 (Non-web document)
· 11.1.2.4 (Open Functionality Software)
· 11.1.2.4 (Closed Software)| Not Applicable| There are no instances of live audio.
· 11.8.2 (Authoring Tool)
· 12.1.2 (Product Docs)
· 12.2.4 (Support Docs) Revised Section 508
· 501 (Web)(Software)
· 504.2 (Authoring Tool)
· 602.3 (Support Docs)| |
1.2.5 Audio Description (Prerecorded) (Level AA)| |
Also applies to:
EN 301 549 Criteria
· 9.1.2.5 (Web)
· 10.1.2.5 (Non-web document)
·  11.1.2.5 (Open Functionality Software)
·  11.1.2.5 (Closed Software)
· 11.8.2 (Authoring Tool)
· 12.1.2 (Product Docs)
· 12.2.4 (Support Docs) Revised Section 508
· 501 (Web)(Software)
·  504.2 (Authoring Tool)
·   602.3 (Support Docs)| Not Applicable| There are no instances of prerecorded video.
1.3.4 Orientation (Level AA 2.1 only)| |
Also applies to:
EN 301 549 Criteria
· 9.1.3.4 (Web)
·  10.1.3.4 (Non-web document)
·  11.1.3.4 (Open Functionality Software)
·  11.1.3.4 (Closed Software)
· 11.8.2 (Authoring Tool)
· 12.1.2 (Product Docs)
· 2.2.4 (Support Docs) Revised Section 508 – Does not pply| Supports| Only one display orientation is provided, but the closed interface is small and embedded into the printer, rendering the orientation essential to function.
1.3.5 Identify Input Purpose (Level AA 2.1 only)| |
Also applies to:
EN 301 549 Criteria
·  9.1.3.5 (Web)
·  10.1.3.5 (Non-web document)
·  11.1.3.5.1 (Open Functionality Software)
· 11.1.3.5.2 (Closed Software)
·  11.8.2 (Authoring Tool)
· 12.1.2 (Product Docs)
· 12.2.4 (Support Docs) Revised Section 508 – Does not apply| Not Applicable| The embedded software does not support the addition of screen reader software and does not provide screen reader functionality natively. The guideline does not apply to closed software in this instance.
1.4.3 Contrast (Minimum) (Level AA)| |
Also applies to:
EN 301 549 Criteria
·  9.1.4.3 (Web)
· 10.1.4.3 (Non-web document)
· 11.1.4.3 (Open Functionality Software)
· 11.1.4.3 (Closed Software)
· 11.8.2 (Authoring Tool)
· 12.1.2 (Product Docs)
· 12.2.4 (Support Docs) Revised Section 508
· 501 (Web)(Software)
· 504.2 (Authoring Tool)
· 602.3 (Support Docs)| Supports| The contrast ratio is greater than 4.5:1 for all text.
1.4.4 Resize text (Level AA)| |
Also applies to:
EN 301 549 Criteria
·  9.1.4.4 (Web)
· 10.1.4.4 (Non-web document)
·  11.1.4.4.1 (Open Functionality Software)
·  11.1.4.4.2 (Closed Software)
·  11.8.2 (Authoring Tool)| Does Not Support| The font size of the user interface is not adjustable.
· 12.1.2 (Product Docs)
· 12.2.4 (Support Docs) Revised Section 508
· 501 (Web)(Software)
·  504.2 (Authoring Tool)
·  602.3 (Support Docs)| |
1.4.5 Images of Text (Level AA)| |
Also applies to:
EN 301 549 Criteria
· 9.1.4.5 (Web)
· 10.1.4.5 (Non-web document)
· 11.1.4.5.1 (Open Functionality Software)
· 11.1.4.5.2 (Closed Software) – Does not apply
· 11.8.2 (Authoring Tool)
· 12.1.2 (Product Docs)
· 2.2.4 (Support Docs) Revised Section 508
· 501 (Web)(Software)
· 504.2 (Authoring Tool)
·  602.3 (Support Docs)| Not Applicable| Text is used to convey information; however, the user interface is closed in and not exposed to assistive technologies.
1.4.10 Reflow (Level AA 2.1 only)| |
Also applies to:
EN 301 549 Criteria
· 9.1.4.10 (Web)
·  10.1.4.10 (Non-web document)
·  11.1.4.10 (Open Functionality Software)
· 11.1.4.10 (Closed Software)
·  1.8.2 (Authoring Tool)
·  12.1.2 (Product Docs)
· 12.2.4 (Support Docs) Revised Section 508 – Does not apply| Not Applicable| The closed interface does not support scrolling.
1.4.11 Non-text Contrast (Level AA 2.1 only)| | The user interface components and icons have a
Also applies to:| Supports| minimum contrast ratio of at least 3:1.
EN 301 549 Criteria
· 9.1.4.11 (Web)
·10.1.4.11 (Non-web document)
·11.1.4.11 (Open Functionality Software)
·11.1.4.11 (Closed Software)
·11.8.2 (Authoring Tool)
·12.1.2 (Product Docs)
·12.2.4 (Support Docs) Revised Section 508 – Does not apply| |
1.4.12 Text Spacing (Level AA 2.1 only)| |
Also applies to:
EN 301 549 Criteria
· 9.1.4.12 (Web)
· 10.1.4.12 (Non-web document)
· 11.1.4.12 (Open Functionality Software)
· 11.1.4.12 (Closed Software)
· 11.8.2 (Authoring Tool)
· 12.1.2 (Product Docs)
· 2.2.4 (Support Docs) Revised Section 508 – Does not
apply| Not Applicable| The closed interface does not utilize content implemented with markup languages.
1.4.13 Content on Hover or Focus (Level AA 2.1 only)| |
Also applies to:
EN 301 549 Criteria
· 9.1.4.13 (Web)
· 10.1.4.13 (Non-web document)
· 11.1.4.13 (Open Functionality Software)
· 11.1.4.13 (Closed Software)
· 11.8.2 (Authoring Tool)
· 12.1.2 (Product Docs)
· 12.2.4 (Support Docs) Revised Section 508 – Does not apply| Not Applicable| The closed interface does not support keyboard or hover focus.
2.4.5 Multiple Ways (Level AA)| |
Also applies to:| Not Applicable| Criterion does not apply to non-web software.
EN 301 549 Criteria
· 9.2.4.5 (Web)
· 10.2.4.5 (Non-web document) – Does not apply
· 11.2.4.5 (Open Functionality Software) – Does not apply
· 11.2.4.5 (Closed Software) – Does not apply
· 11.8.2 (Authoring Tool)
· 12.1.2 (Product Docs)
· 12.2.4 (Support Docs) Revised Section 508
· 501 (Web)(Software) – Does not apply to non-web software
· 504.2 (Authoring Tool)
·  602.3 (Support Docs) – Does not apply to non-web docs| |
2.4.6 Headings and Labels (Level AA)| |
Also applies to:
EN 301 549 Criteria
· 9.2.4.6 (Web)
· 10.2.4.6 (Non-web document)
· 11.2.4.6 (Open Functionality Software)
· 11.2.4.6 (Closed Software)
· 11.8.2 (Authoring Tool)
· 12.1.2 (Product Docs)
· 12.2.4 (Support Docs) Revised Section 508
· 501 (Web)(Software)
· 504.2 (Authoring Tool)
· 602.3 (Support Docs)| Supports| Headings and labels are descriptive.
2.4.7 Focus Visible (Level AA)| |
Also applies to:
EN 301 549 Criteria
· 9.2.4.7 (Web)
· 10.2.4.7 (Non-web document)
· 11.2.4.7 (Open Functionality Software)
· 11.2.4.7 (Closed Software)| Supports| The keyboard focus indicator is always visible when navigating using the keyboard.
· 11.8.2 (Authoring Tool)
· 12.1.2 (Product Docs)
· 12.2.4 (Support Docs) Revised Section 508
· 501 (Web)(Software)
· 504.2 (Authoring Tool)
· 602.3 (Support Docs)| |
3.1.2 Language of Parts (Level AA)| |
Also applies to:
EN 301 549 Criteria
· 9.3.1.2 (Web)
· 10.3.1.2 (Non-web document)
· 11.3.1.2 (Open Functionality Software) – Does not apply
· 11.3.1.2 (Closed Software) – Does not apply
· 11.8.2 (Authoring Tool)
· 12.1.2 (Product Docs)
· 12.2.4 (Support Docs) Revised Section 508
· 501 (Web)(Software)
· 504.2 (Authoring Tool)
· 602.3 (Support Docs)| Does Not Apply| Criterion does not apply to non-web software.
3.2.3 Consistent Navigation (Level AA)| |
Also applies to:
EN 301 549 Criteria
· 9.3.2.3 (Web)
· 10.3.2.3 (Non-web document) – Does not apply·         11.3.2.3 (Open Functionality Software) – Does not apply·         11.3.2.3 (Closed Software) – Does not apply
· 11.8.2 (Authoring Tool)
· 12.1.2 (Product Docs)
· 12.2.4 (Support Docs) Revised Section 508
· 501 (Web)(Software) – Does not apply to non-eb software| Not Applicable| Criterion does not apply to non-web software.
· 504.2 (Authoring Tool)
·  602.3 (Support Docs) – Does not apply to non-web docs| |
3.2.4 Consistent Identification (Level AA)| |
Also applies to:
EN 301 549 Criteria
· 9.3.2.4 (Web)
· 10.3.2.4 (Non-web document) – Does not apply
· 11.3.2.4 (Open Functionality Software) – Does not apply
· 11.3.2.4 (Closed Software) – Does not apply
· 11.8.2 (Authoring Tool)
· 12.1.2 (Product Docs)
· 12.2.4 (Support Docs) Revised Section 508
· 501 (Web)(Software) – Does not apply to non-web software”
· 504.2 (Authoring Tool)
· 602.3 (Support Docs) – Does not apply to non-web docs| Not Applicable| Criterion does not apply to non-web software.
3.3.3 Error Suggestion (Level AA)| |
Also applies to:
EN 301 549 Criteria
· 9.3.3.3 (Web)
· 10.3.3.3 (Non-web document)
· 11.3.3.3 (Open Functionality Software)
· 11.3.3.3 (Closed Software)
· 11.8.2 (Authoring Tool)
· 12.1.2 (Product Docs)
· 12.2.4 (Support Docs) Revised Section 508
· 501 (Web)(Software)
· 504.2 (Authoring Tool)
· 602.3 (Support Docs)| Supports| Errors are generally prevented through conditional restriction of form fields and constraints on user input.
3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)| | The application does not involve legal commitments or
Also applies to:
EN 301 549 Criteria| Not Applicable| financial transactions, and there is no danger of deleting important data.
· 9.3.3.4 (Web)
· 10.3.3.4 (Non-web document)
· 11.3.3.4 (Open Functionality Software)
· 11.3.3.4 (Closed Software)
· 11.8.2 (Authoring Tool)
· 12.1.2 (Product Docs)
· 12.2.4 (Support Docs) Revised Section 508
· 501 (Web)(Software)
·504.2 (Authoring Tool)
·602.3 (Support Docs)| |
4.1.3 Status Messages (Level AA 2.1 only)| |
Also applies to:
EN 301 549 Criteria
· 9.4.1.3 (Web)
· 10.4.1.3 (Non-web document)
· 11.4.1.3 (Open Functionality Software)
· 11.4.1.3 (Closed Software) – Does not apply
· 11.8.2 (Authoring Tool)
· 12.1.2 (Product Docs)
· 12.2.4 (Support Docs) Revised Section 508 – Does not apply| Does Not Apply| Criterion does not apply to closed software.

Revised Section 508 Report
Notes:

Chapter 3: [Functional Performance Criteria](https://www.access-

board.gov/ict/#chapter-3-functional-performance-criteria) (FPC)

vision.
302.2 With Limited Vision| Partially Supports| All panel labels are presented in a high contrast, large font. Some of the fonts on the standard display are small (3/10inch). There are some instances where the font size may be difficult for users with limited vision to read.
302.3 Without Perception of Color| Supports| Operation of the device does not require  color vision for operation.
302.4 Without Hearing| Supports| The device does not require user hearing for operation.
302.5 With Limited Hearing| Supports| The device does not require user hearing for operation.
302.6 Without Speech| Supports| The device does not require user speech for

operation.

302.7 With Limited Manipulation| Supports| The physical controls associated with the device can be operated with one hand and do not require fine motor control.
302.8 With Limited Reach and Strength

| Partially Supports| The primary user controls may be operated without requiring significant strength. Some maintenance related controls require more than 5.0lbs of linear force to operate. Some components, such as the distance to reach the scanner lid as well as the height of  the lid when open, will be inaccessible to some  users.
302.9 With Limited Language, Cognitive, and Learning Abilities| Partially Supports| The user interface is complex because of the number of features that the device supports. Those with limited cognitive ability may have difficulty using the device or remembering some of the less frequently used features of the device.The device has the option of displaying a simplified screen of the most commonly used features.

Chapter 4: [Hardware](https://www.access-

board.gov/ict/#chapter-4-hardware)

Notes:

402 Closed Functionality| Heading cell – no response required| Heading cell – no response required
402.1 General| Heading cell – no response required| Heading cell – no response required
402.2 Speech-Output Enabled| Heading cell – no response required| Heading cell – no response required
402.2.1 Information Displayed On-Screen| Does Not Support| An equivalent speech output is not provided for the primary user interface.
402.2.2 Transactional Outputs| Not Applicable| No transactional outputs
402.2.3 Speech Delivery Type and Coordination| Does Not Support| An equivalent speech output is not provided for the primary userinterface. The device does not have an industry standard connector for the audio interface.
402.2.4 User Control| Does Not Support| An equivalent speech output is not provided for the primary user interface.
402.2.5 Braille Instructions| Does Not Support| No Braille instructions are provided.
402.3 Volume| Heading cell – no response required| Heading cell – no response required
402.3.1 Private Listening| Supports| Auditory output is not critical to the use of the device. Panel key sounds can be toggled on and off.
402.3.2 Non-private Listening| Supports| Auditory output is not critical to the use of the device. Panel key sounds can be toggled on and off.
402.4 Characters on Display Screens| Partially Supports| The device uses a san serif font on the touchscreen user interface. The font used has sufficient contrast to support reading using either a dark font on a light background or a light font on a dark background. Some, but not all, fonts used on the primary touchscreen interface are

less than the required 3/16 inches in size.

402.5 Characters on Variable Message Signs| Not Applicable| The device is not a variable message sign.
403 Biometrics| Heading cell – no response required| Heading cell – no response required
403.1 General| Not Applicable| The device does not use biometrics as a form of user identification or control.
404 Preservation of Information Provided for Accessibility| Heading cell – no response required| Heading cell – no response required
404.1 General| Not Applicable| The device does not filter or remove accessibility information downloaded to the device from the internet.
405 Privacy| Heading cell – no response required| Heading cell – no response required
405.1 General| Supports| The same degree of privacy is available to all users of the device.
406 Standard Connections| Heading cell – no response required| Heading cell – no response required
406.1 General| Supports| The device uses industry standard, non- proprietary formats.
407 Operable Parts| Heading cell – no response required| Heading cell – no response required
407.2 Contrast| Supports| Dark characters are printed on a light background for all panel labels.
407.3 Input Controls| Heading cell – no response required| Heading cell – no response required

407.3.2 Alphabetic Keys

|

Supports

| The keyboard is arranged in a QWERTY layout. The keyboard is a touchscreen keyboard and is not tactilely discernible.
407.3.3 Numeric Keys| Not Applicable| The numeric keyboard is arranged in the ascending layout. The keyboard is a touchscreen keyboard and is not tactilely

discernible.

407.4 Key Repeat| Not Applicable| Key repeat may be disabled. If activated, the long key repeat can be adjusted.
407.5 Timed Response| Does Not Support| In some cases, the screen will timeout without alerting the user. When sleep mode is enabled, the screen will automatically dim. After a few minutes,

the interface returns to the home screen.

407.6 Operation| Partially Supports| Most operations may be completed with one hand. Some maintenance operations will require two hands. Some operations, such as operating the tilt mechanism on the primary user interface console, will require an excess of the recommended 5lbs maximum.
407.7 Tickets, Fare Cards, and Keycards| Supports| The device optionally can use a key card as a method of logging into the device. Other methods of user authentication are available that do not  require the use of a keycard.
407.8 Reach Height and Depth| Heading cell – no response required| Heading cell – no response required
407.8.1 Vertical Reference Plane| Supports| The device supports a side or forward reach.
407.8.1.1 Vertical Plane for Side Reach| Supports| The device can support a side reach.
407.8.1.2 Vertical Plane for Forward Reach| Supports| The device can support a forward reach.
407.8.2 Side Reach| Partially Supports| The position of most operable controls of the device meets the measurement criteria with some exceptions.
Three of the paper drawers and the scanner lid, when open, do not conform to the measurement criteria.
407.8.2.1 Unobstructed Side Reach| Partially Supports| Some of the controls that are 10 inches or less behind the vertical reference plane are between 15 inches and 48 inches above the floor.
Three paper drawers are located below the minimum 15 inches above the floor.
407.8.2.2 Obstructed Side Reach| Partially Supports| Some of the controls 10 inches or more but less than 24 inches behind the vertical reference plane are between 15 inches and 46 inches above the floor.
The scanner lid, when open, exceeds the maximum height of 46 inches above the floor.
407.8.3 Forward Reach| Partially Supports| The position of most operable controls of the device meets the measurement criteria with some exceptions.
Three paper drawers are located below the minimum 15 inches above the floor.
407.8.3.1 Unobstructed Forward Reach

| Partially Supports

| Most of the controls at the leading edge of the vertical reference plane are between 15 inches and 48 inches above the floor.
Three paper drawers are located below the minimum 15 inches above the floor.

407.8.3.2 Obstructed Forward Reach

|

Supports

| All controls beyond the leading edge of the vertical reference plane are less than 25 inches beyond the vertical reference plane.
407.8.3.2.1 Operable Part Height for ICT with Obstructed Forward Reach| Partially Supports| Most of the controls beyond the leading edge of the vertical reference plane require a reach of less than 20 inches and 48 inches maximum height, and 20-25 inches where the maximum height is 44 inches when positioned on an appropriate work surface.
When the scanner lid is open, the height of the lid is 56in, exceeding the maximum height for accessibility.
407.8.3.2.2 Knee and Toe Space under ICT with Obstructed Forward Reach| Supports| The device does not extend into the knee and toe space envelope.
408 Display Screens| Heading cell – no response required| Heading cell – no response required
408.2 Visibility| Supports| The primary user interface is provided on a tilt mechanism that adjusts from a vertical to a horizontal orientation. The user interface is visible from a location 40 inches above the ground.
408.3 Flashing| Not Applicable| No flashing
409 Status Indicators| Heading cell – no response required| Heading cell – no response required
409.1 General| Does Not Support| There are status indicators that present information visually only. There are not text equivalents or auditory information associated with the status  indicators.
410 Color Coding| Heading cell – no response required| Heading cell – no response required
410.1 General| Supports| The device does not rely on color coding as the only means of conveying information.
411 Audible Signals| Heading cell – no response required| Heading cell – no response required
411.1 General| Supports| Audible signals are redundant to information displayed on the touchscreen or user panel.
412 ICT with Two-Way Voice Communication| Heading cell – no response required| Heading cell – no response required
412.2 Volume Gain| Heading cell – no response required| Heading cell – no response required
412.2.1 Volume Gain for Wireline Telephones| Not Applicable| The device does not support two-way voice communication.
412.2.2 Volume Gain for Non-Wireline ICT| Not Applicable| The device does not support two-way voice communication.
412.3 Interference Reduction and Magnetic Coupling| Heading cell – no response required| Heading cell – no response required
412.3.1 Wireless Handsets| Not Applicable| The device does not support the use of a handset.
412.3.2 Wireline Handsets| Not Applicable| The device does not support the use of a handset.
412.4 Digital Encoding of Speech| Not Applicable| The device does not transmit user speech.
412.5 Real-Time Text Functionality| Reserved for future| Reserved for future
412.6 Caller ID| Not Applicable| The device does not support Caller ID functionality.
412.7 Video Communication| Not Applicable| The device does not support video communication.
412.8 Legacy TTY Support| Heading cell – no response required| Heading cell – no response required
412.8.1 TTY Connectability| Not Applicable| The device does not support two- way voice communication.
412.8.2 Voice and Hearing Carry Over| Not Applicable| The device does not support two-way voice communication.
412.8.3 Signal Compatibility| Not Applicable| The device does not support two- way voice communication.
412.8.4 Voice Mail and Other Messaging Systems| Not Applicable| The device does not support two-way voice communication.
413 Closed Caption Processing Technologies| Heading cell – no response required| Heading cell – no response required
413.1.1 Decoding and Display of Closed Captions| Not Applicable| The device is not a digital television tuner.
413.1.2 Pass-Through of Closed Caption Data| Not Applicable| The device does not support video display.
414 Audio Description Processing Technologies| Heading cell – no response required| Heading cell – no response required
414.1.1 Digital Television Tuners| Not Applicable| The device does not support video display.
414.1.2 Other ICT| Not Applicable| The device does not support video display.
415 User Controls for Captions and Audio Descriptions| Heading cell – no response required| Heading cell – no response required
415.1.1 Caption Controls| Not Applicable| The device does not support video display.
415.1.2 Audio Description Controls| Not Applicable| The device does not support video display.

Chapter 6: [Support Documentation and Services](https://www.access-

board.gov/ict/#chapter-6-support-documentation-and-services)

Notes:

required
602 Support Documentation| Heading cell – no response required| Heading cell – no response required
602.2 Accessibility and Compatibility Features| Supports| A list of accessibility and compatibility features of the product is available upon request.
602.3 Electronic Support Documentation| See WCAG 2.0 section| See information in WCAG 2.0 section
602.4 Alternate Formats for Non-Electronic Support Documentation| Supports| All documentation is available electronically.
603 Support Services| Heading cell – no response required| Heading cell – no response required
603.2 Information on Accessibility and Compatibility Features| Supports| A list of accessibility and compatibility features of the product is available upon request.
603.3 Accommodation of Communication Needs| Supports| Customer service professionals are  accessible via email or by phone.

EN 301 549 Report
Notes:

Chapter 4: [Functional Performance Statements (FPS)](https://www.access-

board.gov/ict/#603-support-services)

Notes:

user vision.
4.2.2 Usage with limited vision| Partially Supports| All panel labels are presented in a high contrast, large font. Some of the fonts on the standard display are small (3/10inch). There are some instances where the font size may be difficult for users with limited vision to read.
4.2.3 Usage without perception of colour| Supports| Operation of the device does not require color vision for  operation.
4.2.4 Usage without hearing| Supports| The device does not require user hearing for operation.
4.2.5 Usage with limited hearing| Supports| The device does not require user hearing for operation.
4.2.6 Usage with no or limited vocal capability| Supports| The device does not require user speech for operation.
4.2.7 Usage with limited manipulation or strength| Supports| The physical controls associated with the device can be operated with one hand and do not require fine motor control. The

primary user controls may be operated without requiring significant strength.

4.2.8 Usage with limited reach| Partially Supports| The primary user controls may be operated without requiring significant strength. Some maintenance related  controls require more than 5.0lbs of linear force to  operate. Some components, such as the distance to reach  the scanner lid as well as the height of the lid when open,  will be inaccessible to some users.
4.2.9 Minimize photosensitive seizure triggers| Supports| The user interface does not utilize flashing.
4.2.10 Usage with limited cognition, language or learning| Partially Supports| The user interface is complex because of the number of features that the device supports. Those with limited cognitive ability may have difficulty using the device or remembering some of the less frequently used features of the device.The device has the option of displaying a simplified screen of the most commonly used features.
4.2.11 Privacy| Supports| The same degree of privacy is available to all users of the device.

Chapter [5: Generic

Requirements](https://www.etsi.org/deliver/etsi_en/301500_301599/301549/03.02.01_60/en_301549v030201p.pdf#page=23)

Notes:

no response required
5.1.2 General| Heading cell – no response required| Heading cell – no response required
5.1.2.1 Closed functionality| See 5.2 through 13| See information in 5.2 through 13
5.1.2.2 Assistive technology| See 5.1.3 through 5.1.6| See information in 5.1.3 through 5.1.6
5.1.3 Non-visual access| Heading cell – no response required| Heading cell – no response required
5.1.3.1 Audio output of visual information| Does Not Support| No auditory, tactile, or other non-visual access is provided.
5.1.3.2 Auditory output delivery including speech| Not Applicable| No auditory output as non-visual access is provided.
5.1.3.3 Auditory output correlation| Not Applicable| No auditory output as non-visual access is provided.
5.1.3.4 Speech output user control| Not Applicable| No speech output is provided.
5.1.3.5 Speech output automatic interruption| Not Applicable| No speech output is provided.
5.1.3.6 Speech output for non-text content| Not Applicable| No speech output is provided.
5.1.3.7 Speech output for video information| Not Applicable| No speech output is provided.
5.1.3.8 Masked entry| Not Applicable| No masked entry is required for operation.
5.1.3.9 Private access to personal data| Not Applicable| No auditory output as non-visual access is provided.
5.1.3.10 Non-interfering audio output| Not Applicable| No auditory output as non-visual access is

provided.

5.1.3.11 Private listening volume| Not Applicable| No auditory output as non- visual access is provided.
5.1.3.12 Speaker volume| Not Applicable| No auditory output as non-visual access is

provided.

5.1.3.13 Volume reset| Not Applicable| No auditory output as non-visual access is provided.
5.1.3.14 Spoken languages| Not Applicable| No speech output is provided.
5.1.3.15 Non-visual error identification| Not Applicable| No speech output is provided.
5.1.3.16 Receipts, tickets, and transactional outputs| Not Applicable| No speech output is provided.
5.1.4 Functionality closed to text enlargement| Supports| When viewed from a distance of 305 mm, the text required for operation is of adequate size.
5.1.5 Visual output for auditory information| Not Applicable| Pre-recorded auditory information is not utilized.
5.1.6 Operation without keyboard interface| Heading cell – no response required| Heading cell – no response required
5.1.6.1 Closed functionality| See 5.1.3.1 through 5.1.3.16| See information in 5.1.3.1 through 5.1.3.16
5.1.6.2 Input focus| Does Not Support| Operation without vision is not supported.
5.1.7 Access without speech| Supports| Speech is not required to operate.
5.2 Activation of accessibility features| Not Applicable| Device does not have accessibility features.
5.3 Biometrics| Not Applicable| The device does not use biometrics as a form of user identification or control.
5.4 Preservation of accessibility information during conversion| Not Applicable| Device does not have accessibility features.
5.5 Operable parts| Heading cell – no response required| Heading cell – no response required
5.5.1 Means of operation| Partially Supports| The majority of user operations can be completed with one hand. Some maintenance operations will require two hands.
5.5.2 Operable parts discernibility| Does Not Support| Vision is required for operation.
5.6 Locking or toggle controls| Heading cell – no response required| Heading cell – no response required
5.6.1 Tactile or auditory status| Does Not Support| The power button is slightly inset to prevent inadvertent activation.
The touchscreen user interface controls are not  tactilely discernible.
5.6.2 Visual status| Not Applicable| Locking or toggle control is not supported
5.7 Key repeat| Not Applicable| Key repeat is not supported.
5.8 Double-strike key acceptance| Does Not Support| Double-strike key acceptance is not adjustable.
5.9 Simultaneous user actions| Supports| Device does not require simultaneous user actions  for operation.

Chapter 8: Hardware

Notes:

– no response required
8.1.2 Standard connections| Supports| The device uses industry standard, non- proprietary formats.
8.1.3 Colour| Supports| The device does not rely on color coding as the only means of conveying information.
8.2 Hardware products with speech output| Heading cell – no response required| Heading cell – no response required
8.2.1.1 Speech volume range| Not Applicable| No speech output is provided.
8.2.1.2 Incremental volume control| Not Applicable| No speech output is provided.
8.2.2.1 Fixed-line devices| Not Applicable| No speech output is provided.
8.2.2.2 Wireless communication devices| Not Applicable| No speech output is provided.
8.3 Stationary ICT| Heading cell – no response required| Heading cell – no response required
8.3.2.1 Unobstructed high forward reach| Partially Supports| Not all controls at the leading edge of the vertical reference plane are less than 1,220mm above the floor.
When the scanner lid is opened, the height of the lid exceeds the maximum height for accessibility.
8.3.2.2 Unobstructed low forward reach| Partially Supports| Not all controls at the leading edge of the vertical reference plane are at least 380mm above the floor.
Three paper drawers are below the recommended  minimum height from the floor.
8.3.2.3.1 Clear space| Does Not Support| The device does not have clear floor space beneath obstructing elements equal to the reach depth over the obstructions.
8.3.2.3.2 Obstructed (< 510 mm) forward reach| Partially Supports| Most controls beyond the leading edge of the vertical reference plane require a reach of less than 510mm and 1,220mm maximum height.
When the scanner lid is opened, the height of the lid exceeds the maximum height for accessibility.
8.3.2.3.3 Obstructed (< 635 mm) forward reach| Not Applicable| There are no controls that require a reach greater than 510mm but less than 635mm reach.
8.3.2.4 Knee and toe clearance width| Not Applicable| The device does not extend into the knee

and toe space envelope.

8.3.2.5 Toe clearance| Not Applicable| The device does not extend into the toe space envelope.
8.3.2.6 Knee clearance| Not Applicable| The device does not extend into the knee space  envelope.
8.3.3.1 Unobstructed high side reach| Partially Supports| The position of the essential controls of the device meets the measurement criteria with one exception.
When the scanner lid is opened, the height of the lid exceeds the maximum height for accessibility.
8.3.3.2 Unobstructed low side reach| Partially Supports| The position of some essential controls of the device meets the measurement criteria with some exceptions.
Three paper drawers are below the recommended minimum height from the floor.
8.3.3.3.1 Obstructed (≤ 255 mm) side reach| Supports| The position of the essential controls of the device meets the measurement criteria.
8.3.3.3.2 Obstructed (≤ 610 mm) side reach| Partially Supports| The position of the essential controls of the device meets the measurement criteria with one exception.
When the scanner lid is opened, the height of the lid exceeds the maximum height for accessibility.
8.3.4.1 Change in level| Not Applicable| The stationary ICT does not have a floor within it.
8.3.4.2 Clear floor or ground space| Supports| All essential controls 10 inches or less behind the reference plane are less than 48 inches above the floor.
8.3.4.3.2 Forward approach| Partially Supports| The position of some essential controls of the device meets the measurement criteria with some exceptions.
Three paper drawers are below the recommended minimum height from the floor.
8.3.4.3.3 Parallel approach| Not Applicable| The operating area of the stationary ICT evaluated is not within an alcove.
8.3.5 Visibility| Supports| The primary user interface is provided on a tilt mechanism that adjusts from a vertical to a horizontal orientation. The user interface is visible from a location  1,015mm above the ground.
8.3.6 Installation instructions| Supports| The user interface is visible from a location 1,015mm above the floor.
8.4 Mechanically Operable parts| Does Not Support| User manuals do not contain a method to install the device in a manner than ensures that the dimensions of the integral spaces of the ICT conform to clauses 8.3.2 and 8.3.4.
8.4.1 Numeric keys| Not Applicable| No numeric keypad
8.4.2.1 Means of operation of mechanical parts| Supports| Operation of device does not require grasping, pinching, or twisting of the wrist.
8.4.2.2 Force of operation of mechanical parts| Supports| No operations require an excess of the recommended  22.2 N maximum.
8.4.3 Keys, tickets and fare cards| Supports| The device does not offer key card as a method of logging into the device, however other methods of user authentication are available that do not require the use of a keycard.
8.5 Tactile indication of speech mode| Not Applicable| No speech output is provided.
11.8.5 Templates| |

Chapter 12: Documentation and Support Services

Notes:

– no response required
12.1.1 Accessibility and compatibility features| Supports| A list of accessibility and compatibility features of the product is available upon request.
12.1.2 Accessible documentation| See WCAG 2.0 section| See information in WCAG section
12.2 Support Services| Heading cell – no response required| Heading cell – no response required
Criteria| Conformance Level| Remarks and Explanations
12.2.2 Information on accessibility and compatibility features| Supports| A list of accessibility and compatibility features of the product is available upon request.
12.2.3 Effective communication| Supports| Customer service professionals are accessible via email or by phone.

Legal Disclaimer (Company)
Include your company legal disclaimer here, if needed.

References

• Web Content Accessibility Guidelines (WCAG) 2.0
• Web Content Accessibility Guidelines (WCAG) 2.0
• Web Content Accessibility Guidelines (WCAG) 2.0
• Web Content Accessibility Guidelines (WCAG) 2.0
• Web Content Accessibility Guidelines (WCAG) 2.0
• Web Content Accessibility Guidelines (WCAG) 2.0
• Web Content Accessibility Guidelines (WCAG) 2.0
• Web Content Accessibility Guidelines (WCAG) 2.0
• Web Content Accessibility Guidelines (WCAG) 2.0
• Web Content Accessibility Guidelines (WCAG) 2.0
• Web Content Accessibility Guidelines (WCAG) 2.0
• Web Content Accessibility Guidelines (WCAG) 2.0
• Web Content Accessibility Guidelines (WCAG) 2.0
• Web Content Accessibility Guidelines (WCAG) 2.0
• Web Content Accessibility Guidelines (WCAG) 2.0
• Web Content Accessibility Guidelines (WCAG) 2.0
• Web Content Accessibility Guidelines (WCAG) 2.0
• Web Content Accessibility Guidelines (WCAG) 2.0
• Web Content Accessibility Guidelines (WCAG) 2.0
• Web Content Accessibility Guidelines (WCAG) 2.0
• Web Content Accessibility Guidelines (WCAG) 2.0
• Web Content Accessibility Guidelines (WCAG) 2.0
• Web Content Accessibility Guidelines (WCAG) 2.0
• Web Content Accessibility Guidelines (WCAG) 2.0
• Web Content Accessibility Guidelines (WCAG) 2.0
• Web Content Accessibility Guidelines (WCAG) 2.0
• Web Content Accessibility Guidelines (WCAG) 2.0
• Web Content Accessibility Guidelines (WCAG) 2.0
• Web Content Accessibility Guidelines (WCAG) 2.0
• Web Content Accessibility Guidelines (WCAG) 2.0
• Web Content Accessibility Guidelines (WCAG) 2.0
• Web Content Accessibility Guidelines (WCAG) 2.0
• Web Content Accessibility Guidelines (WCAG) 2.0
• Web Content Accessibility Guidelines (WCAG) 2.0
• Web Content Accessibility Guidelines (WCAG) 2.0

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