dyson DC23 TurbineHead Canister Vacuum Cleaner Instruction Manual

June 13, 2024
dyson

dyson DC23 TurbineHead Canister Vacuum Cleaner Instruction Manual

ASSEMBLY

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IMPORTANT SAFETY INSTRUCTIONS

BEFORE USING THIS MACHINE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN THIS MANUAL AND ON THE MACHINE

When using an electrical appliance, basic precautions should always be followed, including the following:

WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:

  1. This Dyson machine is not intended for use by young children or infirm persons with reduced physical, sensory or reasoning capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction by a responsible person concerning use of the machine to ensure that they can use it safely.

  2. Do not allow to be used as a toy. Close attention is necessary when used by or near children. Children should be supervised to ensure that they do not play with the machine.

  3. Use only as described in this Dyson Operating Manual. Do not carry out any maintenance other than that shown in this manual, or advised by the Dyson Helpline.

  4. Suitable for dry locations only. Do not use outdoors or on wet surfaces.

  5. Do not use to pick up water.

  6. Do not handle any part of the plug or machine with wet hands.

  7. Do not use with a damaged cord or plug. If the supply cord is damaged it must be replaced by Dyson, its service agent or similarly qualified persons in order to avoid a hazard.

  8. If the machine is not working as it should, has received a sharp blow, has been dropped, damaged, left outdoors,
    or dropped into water, do not use and contact the Dyson Helpline.

  9. Contact the Dyson Helpline when service or repair is required. Do not disassemble the machine as incorrect reassembly may result in an electric shock or fire.

  10. Do not stretch the cord or place the cord under strain. Keep the cord away from heated surfaces. Do not close a door on the cord, or pull the cord around sharp edges or corners. Arrange the cord away from traffic areas and where it will not be stepped on or tripped over. Do not run the machine over the cord.

  11. Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord. The use of an extension cord is not recommended.

  12. Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they or their vapors may be present.

  13. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

  14. Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts. Do not point the hose, wand or tools at your eyes or ears or put them in your mouth.

  15. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.

  16. Use only Dyson recommended accessories and replacement parts.

  17. To avoid a tripping hazard rewind the cord when not in use.

  18. Do not use without the clear bin and filter in place.

  19. Do not leave the machine when plugged in. Unplug when not in use and before servicing.

  20. Do not pull or carry by cord or use cord as a handle.

  21. Use extra care when cleaning on stairs. Do not work with the machine above you on the stairs.

  22. Turn off all controls before unplugging. Unplug before connecting any tool or accessory.

  23. Always extend the cord to the red line but do not stretch or tug the cord.

  24. Hold the plug when rewinding onto cord reel. Do not allow the plug to whip when rewinding.

READ AND SAVE THESE INSTRUCTIONS
THIS DYSON MACHINE IS INTENDED FOR HOUSEHOLD USE ONLY

POLARIZATION INSTRUCTIONS

To reduce the risk of electric shock, this Dyson machine has a polarized plug (one blade is wider than the other).
This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not attempt to defeat this safety feature and do not change the plug in any way.

FIG 2 POLARIZATION INSTRUCTIONS.JPG

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IMPORTANT!

WASH FILTER

FIG 9 WASH FILTER.JPG

Wash filter with cold water at least every 3 months.

FIG 10 WASH FILTER.JPG

USING YOUR DYSON MACHINE

PLEASE READ THE ‘IMPORTANT SAFETY INSTRUCTIONS’ IN THIS DYSON OPERATING MANUAL BEFORE PROCEEDING

CARRYING THE MACHINE

  • Carry the machine by the main handle on the body.
  • Do not press the cyclone release button or shake the machine when carrying, or the cyclone could disengage, fall off and cause injury.

OPERATION

  • Always extend the cord fully to the red tape before use.

  • Plug the machine into the main electricity supply.

  • To switch ‘ON’ or ‘OFF’ press the power button, located as shown.

  • After use: unplug, retract the cord safely, put the machine away.

  • Switch ‘OFF’ the machine and unplug before:
    – changing or using tools.
    – removing the hose or airway inspection parts.

  • Check to ensure your electricity supply corresponds to that shown on the rating plate, which can be found behind the clear bin. The machine must only be used as rated.

LOOKING AFTER YOUR DYSON MACHINE

  • Do not use without the clear bin and filter in place.

  • Fine dirt such as plaster dust or flour should only be vacuumed in very small amounts.

  • Do not use the machine to pick up sharp hard objects, small toys, pins, paper clips, etc.
    They may damage the machine.

  • When vacuuming, certain carpets may generate small static charges in the clear bin or wand. These are harmless and are not associated with the main electricity supply.

  • To minimise any effect from this, do not put your hand or insert any object into the clear bin unless you have first emptied it and rinsed it out with cold water (see ‘Cleaning the
    clear bin’).

  • Do not work with the machine above you on the stairs.

  • Do not put the machine on chairs, tables, etc.

  • Before vacuuming highly polished floors, such as wood or linoleum, first check that the underside of the floor tool and its brushes are free from foreign objects that could cause marking.

  • Do not push hard with the floor tool when vacuuming, as this may cause damage.

  • Do not leave the cleaner head in one place on delicate floors.

  • On waxed floors the movement of the cleaner head may create an uneven luster. If this happens, wipe with a damp cloth, polish the area with wax, and wait for it to dry.

  • Do not use this machine outdoors. The Dyson Car Cleaning Kit (Model 08909) is intended for use only inside a garage.

VACUUMING

  • Do not carry out any maintenance or repair work other than that shown in this Dyson Operating Manual, or advised by the Dyson Helpline.
  • Only use parts recommended by Dyson. If you do not this could invalidate your guarantee.
  • Store the machine indoors. Do not use or store it below 32°F. Ensure the machine is at room temperature before operating.
  • Clean the machine only with a dry cloth. Do not use any lubricants, cleaning agents, polishes or air fresheners on any part of the machine.
  • If used in a garage, always wipe the base plate with a dry cloth after vacuuming to clean off any sand, dirt, or pebbles that could damage delicate floors.

EMPTYING THE CLEAR BIN

  • Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
  • Switch ‘OFF’ and unplug before emptying the clear bin.
  • To remove the clear bin from the machine press the button at the rear of the carrying handle.
  • To release the dirt, press the red bin release button.
  • To minimize dust/allergen contact when emptying, encase the clear bin tightly in a plastic bag and empty.
  • Remove the clear bin carefully.
  • Seal the bag tightly, dispose as normal.

CLEANING THE CLEAR BIN

  • Clean the clear bin with cold water only.
  • Ensure the clear bin is completely dry before replacing.
  • Do not use detergents, polishes or air fresheners to clean the clear bin.
  • Do not put the clear bin in a dishwasher.
  • Do not immerse the whole cyclone unit in water or pour water into it.
  • Clean the cyclone shroud with a dry cloth or dry brush to remove lint and dust.

Washing your filter

  • Do this AT LEAST every 3 months
  • Your machine has one washable filter, located as shown.
  • Check and wash the filter regularly according to instructions to maintain performance.
  • Switch ‘OFF’ and unplug before checking or removing the filter.
  • The filter may require more frequent washing if vacuuming fine dust.
  • Wash the filter with cold water only. Do not use detergents.
  • Leave to dry completely for 24 hours.
  • Do not put the filter in a dishwasher, washing machine, tumble dryer, oven, microwave or near an open flame.
    IMPORTANT: After washing please leave the filter to dry completely, at least 24 hours, before refitting.

Looking for blockages

  • Switch ‘OFF’ and unplug before looking for blockages. Do not operate the wand release catch. Failure to do so could result in personal injury.
  • Beware of sharp objects when checking for blockages.
  • Refit all parts securely before using.
  • Clearing blockages is not covered by your warranty.

FIG 11 Looking for blockages.JPG

CLEARING BLOCKAGES – THERMAL CUT-OUT

  • Large items may block the tools or wand inlet. If this happens, do not operate the wand release catch. Switch ‘OFF’ and unplug, then remove blockage.
  • This machine is fitted with an automatically resetting thermal cut-out. If any part becomes blocked the machine may overheat and automatically cut-out.
  • Switch ‘OFF’ and unplug. Leave to cool down for 1-2 hours before checking the filter or for blockages.
  • Clear any blockage before restarting.
  • Clearing blockages is not covered by your warranty.

CLEARING BRUSH BAR OBSTRUCTIONS

  • Switch off and unplug the machine before clearing brush bar obstructions. Failure to do so could result in personal injury.
  • If your brush bar is obstructed, it may shut off. If this happens you will need to remove brush bar and clear any obstructing debris.
  • Cleaning the brush bar obstructions is not covered by your warranty.

Dyson customer care
THANK YOU FOR CHOOSING TO BUY A DYSON MACHINE
If you have a question about your Dyson machine, call the Dyson Helpline with your serial number and details of where and when you bought the machine.
Most questions can be solved over the phone by one of our Dyson Helpline staff.
If your Dyson machine needs service, call the Dyson Helpline so we can discuss the available options. If your Dyson machine is under warranty, and it is a covered repair, it will be repaired at no cost.

Your serial number can be found on your rating plate which is behind the clear bin.

Dyson Helpline
Call 1-866-276-3886 toll free, 7 days a week.

Please register as a Dyson VACUUM owner
To help us ensure you receive prompt and efficient service, please register as a Dyson machine owner. There are three ways to do this:

  • Online at www.dyson.com
  • By calling the Dyson Helpline: 1-866-276-3886.
  • By completing and returning the attached Warranty Form to us by mail.

This will confirm ownership of your Dyson vacuum in the event of an insurance loss, and enable us to contact you if necessary.

5 year warranty

Terms and conditions of the Dyson 5 year limited warranty .

What is covered
Your Dyson machine is warranted against original defects in material and workmanship for a period of 5 years from the date of purchase, when used for private household purposes in accordance with the Dyson Operating Manual. This warranty provides, at no extra cost to you, all labor and parts necessary to ensure your machine is in proper operating condition during the warranty period. This limited warranty is subject to the following terms:

What is not covered
Dyson, Inc. shall not be liable for costs, damages or repairs incurred as a result of:

  • Machines purchased from an unauthorized dealer.
  • Careless operation or handling, misuse, abuse and/or lack of maintenance or use not in accordance with the Dyson Operating Manual.
  • Use of the machine other than for normal domestic purposes within the United States, e.g. for commercial or rental purposes.
  • Use of parts not in accordance with the Dyson Operating Manual.
  • Use of parts and accessories other than those produced or recommended by Dyson, Inc.
  • External sources such as weather.
  • Repairs or alterations carried out by unauthorized parties or agents.
  • Clearing blockages from your machine.
  • Normal wear and tear, including normal wearing parts, such as clear bin, belt, filter, brush bar, hose assembly and power cord (or where external damage or abuse is diagnosed), carpet or floor damage due to use not in accordance with manufacturer’s instructions or failure to turn the brush bar off when necessary.

WARRANTY LIMITATION AND EXCLUSIONS

  • Any implied warranties relating to your machine including but not limited to warranty of merchantability or warranty of fitness for a particular purpose, are limited to the duration of this warranty. This limitation is not allowed by some States and so this limitation may not apply to you.

  • Your remedy for breach of this warranty is limited to the warranty service described above.
    Dyson, Inc. will not be liable for any consequential damages or incidental damages you may incur in connection with your purchase and use of your machine. This limitation is not allowed by some States and so this limitation may not apply to you.

  • This limited warranty gives you specific legal rights. You may also have other rights which vary by State.

  • This limited warranty is not transferable.

IMPORTANT DATA PROTECTION INFORMATION
Your details will be held by Dyson, Inc. or others on behalf of Dyson, Inc. so that we can assist you more quickly in our Customer Service department. From time to time, Dyson,
Inc. may send you special offers and news of our latest innovations. Check the box on the Warranty Form within the Dyson Operating Manual if you do not wish to receive marketing or promotional information from Dyson, Inc. For more information about our data collection practices, please refer to the Dyson, Inc. privacy policy at www.dyson.com/privacy.

DISPOSAL INFORMATION
Dyson products are made from high grade recyclable materials. Recycle where possible. product information
Maximum product weight: 26.36lbs (11.96kg).
Please note: Small details may vary from those shown

Dyson Customer Care
If you have a question about your Dyson machine, call the Dyson Helpline with your serial number and details of where and when you bought the machine.

Dyson Customer Details
Website: www.dyson.com
Dyson Helpline:
1-866-276-3886 (Mon-Fri 7am to 9pm CST;
Sat–Sun 9am to 6pm CST)

WARRANTY FORM CONTINUED

Please take a few moments to answer our questions.
They will help us develop new products for the future.

1. What is the purpose of your Dyson purchase?

Ο My first Dyson purchase
Ο  A further Dyson purchase – I have previously owned other Dyson machines
Ο  A replacement vacuumn

2. Have you ever recommended Dyson machines to other people?

Ο  Sometimes
Ο  Never

3. Why did you decide to buy a Dyson vacuum?

Ο  Cleaning performance
Ο  Advanced Technology/ Features
Ο  Style / Design
Ο  Warranty
Ο  Recommendation
Ο  Promotion
Ο  No loss of suction

4. What type of machine did you previously own?

Ο   Upright vacuum
Ο   Canister vacuum
Ο   Cordless/handheld vacuum
Ο   None of the above

5. Why did you decide to replace your previous vacuum cleaner?

Ο   Check all that apply.
Ο   Didn’t replace
Ο   Broke down
Ο   Wanted newer technology
Ο   Wanted a Dyson machine
Ο   Gave it away
Ο   Moved house/new carpet
Ο   Worn/old
Ο   Didn’t clean properly
Ο   Other

6. Have you ever recommended Dyson machines to other people?

Ο   Sometimes
Ο   Never
Ο  None

THANK YOU FOR YOUR TIME

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3 EASY WAYS TO REGISTER

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References

Read User Manual Online (PDF format)

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