DiGiQUEST Q90 UHD 4K HD Receiver User Manual

June 13, 2024
Digiquest

DiGiQUEST Q90 UHD 4K HD Receiver

Product Information

The product is a Digiquest decoder, manufactured by Digiquest Solutions s.u.r.l. The operational headquarters is located at Via Avisio, 18 – 00048 Nettuno (RM) – Italy. The product is made in China. For additional information, please visit the websit www.digiquest.it/certificazioni.html.

Product Usage Instructions

Safety and Precautions

  • Before using the decoder, ensure that the power supply is easily accessible so that it can be disconnected if needed.
  • Do not open the decoder or power supply, as touching internal components may cause electric shocks.
  • Prior to connecting or disconnecting cables, always disconnect the decoder from the power outlet.
  • Ensure all connections are made correctly before powering on the decoder.
  • Use the appropriate power supply recommended by the manufacturer to avoid damage to the device.
  • Check that your power supply matches the requirements specified on the product label or specifications.
  • Do not attempt to repair or splice the power cable. Do not tamper with the power cable or plug.
  • Inspect the power cable for any damage, knots, or crushing before use.
  • It is recommended to disconnect the decoder from the power supply during long periods of non-use or during storms or special circumstances.
  • Avoid pulling the plug from an outlet by tugging on the cable and avoid touching the prongs.
  • Do not connect or disconnect cables with wet hands or while barefoot.
  • Do not use objects like levers to remove the plug from an outlet.

Additional Information

  • For HbbTV functionality, refer to section 22 of the user manual.
  • For recording and timeshift features, refer to section 22 of the user manual.
  • For troubleshooting and problem resolution, refer to section 24 of the user manual.
  • For technical specifications, refer to section 27 of the user manual.

Please consult the user manual for detailed instructions and further information.

SAFETY INFORMATION

CAUTION
RISK OF ELECTRIC SHOCK  DO NOT OPEN

CAUTION: to reduce the risk of fire and electric shock, do not open the unit. All work must be carried out by a specialised technician. Opening the receiver will automatically void the warranty.

This symbol indicates dangerous voltage inside the product, which may cause electric shock and personal injury.
This symbol indicates that there are important instructions accompanying the appliance.

  • CAUTION: the only way to disconnect the decoder from the mains is to remove the plug from the outlet. Make sure that the power outlet is easily accessible, so that you can easily disconnect the product if necessary. Read the manual carefully before using the decoder. Keep the instructions for future reference. Do not open the unit and/or the power supply, touching the internal components may cause electric shock. Contact with a voltage of 100-240V~ can be fatal. Before connecting the decoder to the power supply, make sure that all connections have been made correctly. Always unplug the decoder from the power outlet before connecting or disconnecting the cables. Failure to observe these precautions can result in damage, fire or electric shock, which can result in serious injury!

  • POWER SUPPLY. If the model you have purchased requires a power supply unit, you must use the power supply unit supplied with the decoder to prevent damage to the unit. The use of a power supply other than the one supplied with the decoder will automatically relieve the manufacturer of all liability. Check that your power supply corresponds to that required for operation (see label on product or product specifications). Consult your energy manager if you are unsure of the features of your power supply. Do not attempt to repair or splice the power cord. Do not tamper with the power cord or plug. Make sure the power cord is not damaged, knotted, or pinched before use. It is recommended to disconnect the decoder from the power supply when not in use for a long period of time, during thunderstorms or special events. Never unplug the unit from an outlet by pulling on the cable. Do not connect or disconnect with wet hands or bare feet. Do not use objects such as levers to disconnect the plug from an outlet. The power cord should be protected by a plastic cover to prevent it from being damaged or walked on. If you smell burnt or smoke, unplug the power cord immediately and contact your service representative.

  • OVERLOADED. Do not overload the power outlet, extension cord, or adapter as this may cause a fire or electrical shock. Always use standard certified cables. Do not connect or modify cables while the decoder is connected to the power supply. Do not use damaged power extension cords as they may cause electric shock or fire.

  • LIQUIDS. Do not expose this product to dripping or splashing, and do not place any objects with liquid inside, such as vases, etc., on the apparatus. Never place in a damp location or touch with wet or damp hands or during a thunderstorm. If liquid enters the decoder, disconnect it immediately and consult a service technician.

  • CLEANING. Disconnect the power cord from the outlet before cleaning the receiver. Always use a slightly damp cloth (no solvents, no detergents) for dusting.

  • VENTILATION. The slots in the receiver should be left uncovered to allow proper ventilation. Leave sufficient space around the equipment to ensure proper ventilation. Do not place the unit on carpets or the like.
    OBJECTS. Never insert objects into the slots of the receiver. If this happens, disconnect the decoder and consult a technician.

  • USE BY ADULTS ONLY. The goods purchased are sophisticated electronic devices and are therefore not suitable for use by minors. No liability is accepted for damage to persons or property resulting from the use of the goods by minors. Keep the appliance out of the reach of children. Plastic bags in packaging can be dangerous. To avoid suffocation, keep the bags out of the reach of children. Batteries and other small parts can be swallowed by children. It is recommended to keep them out of reach. ACCESSORIES. Do not use non-original accessories or spare parts as they may cause damage to the receiver.

  • CONNECT TO YOUR TV OR OTHER EQUIPMENT. Unplug this apparatus from the wall outlet before connecting or disconnecting any cables. Before making connections with other devices, read the operating instructions for the devices themselves. The antenna must be installed by a qualified technician.

  • LOCATION. Install the receiver in a location protected from direct sunlight or rain. Do not place near any heat sources. Do not place any other electronic equipment on the receiver.

  • Battery Handling: batteries may contain toxic agents that are hazardous to the environment. Therefore, dispose of the batteries immediately according to the prevailing statutory regulations. Never throw the batteries in normal household waste.
    Information for Users on Disposal of Old Equipment and Batteries [European Union only] these symbols indicate that equipment with these symbols should not be disposed of as general household waste. If you want to dispose of the product or battery, please consider the collection systems or facilities for appropriate recycling.

Correct disposal of this product prevents any potentially negative impact on the environment and human health that could arise from any inappropriate handling of the product itself. To receive more detailed information regarding disposal of your unit, we recommend that you contact the competent public agencies, the waste collection service or the shop where you purchased the product.
Manufactured by DIGIQUEST SOLUTIONS s.u.r.l. Legal address Via Privata Fratelli Gabba, 5 – 20121 Milano | Head-quarter Via Avisio, 18 – 00048 Nettuno (RM) – Italy Made in China

DIGIQUEST SOLUTIONS s.u.r.l. declares that this product complies with Directive 2014/53 / EU. The full text of the EC Declaration of Conformity is available at the following Internet address: www.digiquest.it/certificazioni.html

FRONT PANEL

  1. Button standby
  2. 3. Button turn channel
  3. IR sensor : receives the signal from the remote control |
  4. LED: when the decoder is on the led is green. Off is red.
  5. Slots to insert SMART CARD.
  6. Insert the supplied card with the microchip facing down.

REAR PANEL

  1. SAT IN. Connect to satellite dish for satellite signal
  2. SAT OUT. Satellite signal Loop out
  3. RF IN. For Terriestrial antenna connection
  4. AV. Pluhhole, AV
  5. S/PDIF
  6. HDMI for connection to high definition TV with HDMI cable
  7. USB: connect external USB memory and DONGLE.
  8. LAN port for connection to the network.
  9. DC IN for connection of power supply Input: 100-240V~ 50/60Hz Output: 12V  1.5A included.

2 in 1 REMOTE CONTROL
The supplied remote control can be programmed to also manage some functions of the TV remote control (e.g. volume management, switch-off, channel change). To assign the TV functions to the receiver’s remote control, it is necessary to use the TV CONTROL section at the top left of the remote control, follow the procedure below

  • TV CONTROL. TV remote control setting.
  • In the TV CONTROL section press the SET button for 3 seconds, the red LED will increase in intensity. In the same section press the key to set (e.g. V+), the red led will flash.
  • Move the TV remote control closer (max 3 cm), press the button to be set (e.g. VOL+) until the red led remains fixed.
  • Press the SET button to save.
  • Set one button at a time.

OTHER KEYS

  • BLUE: switch the STB on and standby mode.
  • fast backward while playing back a file. You can increase the speed by pressing the key several times.
  • fast forward while playing back a file. You can increase the speed by pressing the key several times.
  • to start timeshifting. While a file is playing, activate pause and deactivate it.
  • R: to start recording
  • TV/R: to change from TV channels to radio channels.
  • To stop the playback of files.
  •  to display the list of available APPs.
  • SETTINGS: to display subtitles (if available) and set their language. To open Teletext. Dual audio.
  • to stop recording, timeshifting and playback of files.
  • COLOR KEYS : several functions in the menu.
  • MUTE: on/off volume.
  • BACK: switch to previous viewed channel. Inside the menu to go back one operation.
  • in the menu to move the cursor up. In some channels it opens additional content.
  • OK : when Hbbtv is active and the channel provides it, this function is displayed. If Hbbtv is not available, the channel list is displayed. In the menu to confirm operations or to select or modify parameters..
  • in the menu to move the cursor down.
  • : in the menu and in HbbTV applications to move the cursor.
  • MENU: open and close the menu screen.
  • EXIT: exit from current menu.
  • + VOL – : volume Up and Down.
  • SAT / TER : to switch between satellite and terrestrial channel lists.
  • + CH – : channel Up and Down.
  • (0~9) Number keys : to switch channels. In the menu to enter values.
  • INFO: to display the information bar at the bottom of the screen of the current and next program, pressing it again will enter the EPG, pressing it again will display the technical information.
  • EPG: Electronic Program Guide. To open the program guide. If you are on the satellite system you will see the tivùsat guide, if you are on the terrestrial system you will see the daily guide.

Batteries
Not included. We recommend the use of rechargeable batteries to protect the environment.

Installing the Batteries
Remove the battery cover from rear of the remote control and place 2xAAA size batteries inside the compartment. Please make sure the battery polarities match the polarity markings inside the compartment.

Using the Remote Control
To use the remote control, point it towards the front of the Digital Set Top Box. The remote control will not operate if its path is blocked. Sunlight or very bright light will decrease the sensitivity of the remote control.

SYSTEM CONNECTION

WARNING: When making connections ALL the devices must be disconnected from the electrical socket.

SET UP- HDMI
For the Set Up use HDMI interface to link with a TV set.

Prepare your equipment

  • Make sure that your TV has a HDMI input.
  • Ensure that the power leads to the TV, the Set Top Box are unplugged before you commence the set up procedure.

Connecting Video and Audio
Video and Audio share just one cord
Connect one interface of HDMI cord to the HDMI interface on a TV set; meanwhile connect the other interface of the cord to the HDMI interface on the receiver.

Connect the antenna
Connect the antenna lead linking with satellite signal into the “SAT IN” and connect the antenna lead linking with terrestrial signal to the “RF IN” on the rear of the STB. 1.4. Connect the power

  • Plug the power from the adaptor to the DC IN plughole of the receiver.
  • Plug the adaptor to the power.
  • Plug the power connector of the TV to the power.

SET UP- AV

For the Set Up use a one-three AV to link with a TV set.

Prepare your equipment

  • Make sure that your TV has an AV input.
  • Ensure that the power leads to the TV, the Set Top Box are unplugged before you commence the set up procedure.

Connecting Video and Audio

  • Insert one terminal with one plug into the AV output interface of STB firstly. Video
  • Insert the yellow terminal into the VIDEO input on the TV.

Audio

  • Insert the red terminal into the AUDIO R input on the TV.
  • Insert the white terminal into the AUDIO L input on the TV.

Connect the antenna
Connect the antenna lead linking with satellite signal into the “SAT IN” and connect the antenna lead linking with terrestrial signal to the “RF IN” on the rear of the STB. 2.4 Connect the power

  • Plug the power from the adaptor to the DC IN plughole of the receiver.
  • Plug the adaptor to the power.
  • Plug the power connector of the TV to the power.

Turning on the decoder

  • Turn on the TV.
  • Press the blue button on the remote control. If no picture appears on the screen, select the correct source on the TV using the TV remote control (HDMI1, HDMI2 etc).

FIRST TIME INSTALLATION
The first time using the STB, a welcome picture will show for seconds, it reminds you to keep the signal from satellite of Hot bird 13°Est is proper and ready for use, confirm the AVANTI to go to next.

  1. LINGUA, AUDIO E VIDEO
    Opt for Lingua, press the OK key to list language options, opt for and confirm English to lead you into English-languaged interface, use Resolution to select a right option such as 1080i to fit your TV set. Confirm FORWARD to go to next.

  2. PIN CODE CREATION
    Firstly input 4-digit PIN in Create PIN then input it once more in Confirm PIN to create PIN code. Confirm FORWARD to go next.

  3. INTERNET CONNECTION
    You can connect to the Internet either via LAN cable (just plug the cable) or with specific WiFi USB dongle inserted in one of the USB ports of the decoder
    (not included in the package, for purchase contact info@digiquest.it). You need to connect to a network. If the LAN cable is already inserted, the Internet connection will be automatic. If it is not inserted it is possible to insert it or choose to connect with the specific WiFi USB dongle inserted in one of the USB ports of the decoder: in this case choose an SSID from the list in the Configure Wi-Fi window that appears on the screen and enter the network password. Or, if you don’t want to connect to the Internet, select SKIP and confirm with OK to go to the next screen.

  4. SELECTING THE MODE (SATELLITE and TERRESTRIAL CONFIGURATION) Under Installation Mode, you can choose whether to proceed with the installation of satellite or terrestrial channels by pressing OK. Move to the desired item with the arrow keys and press OK to confirm.
    If you select Terrestrial, the search will start automatically.

    • LCN: The Logical Channel Number function is set to ON by default. It allows you to identify the channels by putting them in numerical order (e.g. RAI 1 corresponds to key 1, etc.).

SATELLITE
Set Satellite, LCN: On. Go to NEXT and press OK. In the next window SATELLITE SYSTEM you can set the search according to your system.

  • Satellite: choose the desired satellite.
  • LNB: choose the type of LNB compatible with your system.

If you have a standard, fixed installation with a single LNB, do not make any changes, go to FORWARD and press OK.

If you have a system with SCR LNB (SCR illuminator, e.g. Sky My Sky HD system) or dCSS (e.g. Sky Q system) change the settings as shown below

  • Satellite: Hotbird 13° East.
  • LNB: Universal.
  • Antenna type: select the type of LNB (illuminator) you have (SCR or dCSS). In the window that appears (SCR or dCSS Status) select On. Choose a free slot (port or channel), i.e. not already used for Sky decoders or similar (if you do not know it, you can proceed by trial and error, until the channel search is successful). Automatically will vary also the FREQUENCY DCSS or SCR voice since it is connected by default to the chosen port.
  • LNB POWER SUPPLY : On .

Once the desired parameters have been entered, go to FORWARD and press OK. In the CHANNEL SEARCH

  • Satellite, choose the desired one.
  • Transponder, choose the one you want.
  • Search type: you can start searching for Tivù (Tivusat) + free-to-air, Tivù, Tutti. By default the search type is set to Tivù + unencrypted, but it is possible to select only Tivù: the decoder will search only the channels belonging to the Tivùsat package and therefore the search will be faster.
  • Move to FORWARD and press OK. The search for satellite channels will start.
  • Once the scan is complete and you have searched for any available SW updates, press OK, you will enter the window relating to the TIVÙSAT SMARTCARD. Insert your card in one of the two available slots, the chip must be facing downwards: for activation follow the instructions in the card manual or follow the instructions that will appear on the video. If the card is already activated, just go to FORWARD and press OK.

TERRESTRIAL

  • After you have loaded the satellite channels, to load the terrestrial ones: press MENU, with the ◄ or ► key go to the Installation menu, with the ▼ key go to Auto Scan Digital Terrestrial and press OK. Always confirm with OK to start the automatic scan for terrestrial channels. You can exit the scan at any time by pressing OK on the remote control. At the end of the channel scan, a channel positioning conflict may occur: in this case a window will appear listing the channels found on two or more different frequencies. If the position proposed by the decoder is the desired one, just wait without pressing anything. If you want to change the channel to be stored, use the  and  keys to move to the desired channel and press OK.

IMPORTANT: during the waiting process DO NOT perform any operation (e.g. press buttons on the remote control, switch off the receiver, unplug the power supply).

NOTE: the installation procedure can be repeated as many times as required, just reset the receiver: enter the Main Menu (MENU button). Go to INSTALLATION; in the submenu choose Factory Setting, press OK again to enter. Press OK to confirm the reset to factory settings or EXIT to cancel. A

TTENTION: when the decoder is reset all settings entered by the user will be lost.

MENU
To access the main menu, press the MENU key on the remote control.
Use the ◄ ► keys to move to the various submenus present, press OK to enter the submenus, with the and keys select the desired options. The BACK key goes back step by step, the EXIT key exits directly from the menu. In the main menu there are the following items

  1. Settings
  2. Installation
  3. Agenda
  4. ISR
  5. S/W Update
  6. Network Configuration
  7. AC Information
  8. Pay TV Services

Settings menu
Press the MENU key to the RCU it enters Settings interface.

  • Language Settings
    • After entering the Language Settings, press the directional key to select menu language. Use the ► key to select the desired language (Italian or English). Note, on the instruction, which category is being selected means that it owns the first priority in broadcasting and which subject to the existence of data transmitted by the program-provider. Press the OK key to save and exit.
  • Video Settings
    • Brightness, Contrast. Adjust brightness and contrast of video.
    • HD Resolution. Press the ► key to list options, choose an option to fit your TV set, please note that if it’s not matchable, the TV screen will turn black and you can no longer change.
    • Aspect Ratio. Set a ratio to fit your TV screen. Press the OK key to save and exit.
  • Audio Settings
    • Audio Description. Press the ► key and select On/Off to turn on/off function of audio description. It delivers a verbal description of the visual scene if the signal supports.
    • Audio Description Mix. Press the ► key to display a dialog box of Audio Description Mix, press the ◄► key to turn percentage.
    • Hearing Impaired. Press the ► key and select On/Off to turn on/off function of hearing impaired. If current watching service supports Hearing Impaired subtitle then user can view the special subtitle mainly useful for Hearing impaired people. Audio Format. Press the ► key to display options, choose and select an audio format. Sometimes, different audio channel maybe include different audio service, it depends on the using signal. Press the OK key to save and exit.
    • ATTENTION: when the audio is set to Auto on HD channels where Dolby is present, if you want to adjust the volume, a window will appear warning you that volume adjustment is disabled on the decoder remote control: you will therefore need to either use the TV remote control or set Stereo in the audio format.
  • Advanced Settings
    • OSD Time Out. Set up the time duration length when turning channel.
    • False Standby. The decoder defaults to Off, which is a power saving mode when the decoder is in standby. Set to On if you want to enable the quick power on feature, the decoder will power up faster (the decoder will use more power). Auto
    • Power Down. Choose 3 Hrs or None to set up if or not let the STB power off after 3 hours in the absence of operation. With the ◄ ► keys select None if you want to disable this function.
    • LCN. Choose On or Off to decide if or not use the way of logical channel number to list channels.
  • USB logging (On) (OFF).
    • Dynamic channel update. If the channel name is removed or changed by the broadcast, the receiver automatically recognizes the change, without performing a new scan.
    • Menu Lock. You can choose whether to enter the password to enter the various menus: set On.
  • HbbTV settings.
    • HbbTV. To enable (on) or disable (off) HbbTV services.
    • HbbTV Priority. Off: When any of the CAS error messages (encrypted service, card error messages) are displayed in the encrypted service, HbbTV will not be allowed.
    • On: Even with any of the CAS error messages (encrypted service, card error messages) is displayed in the encrypted service, HbbTV will be allowed.
  • Time Settings
    • Time: if you leave it set to Auto, the time will be set automatically. If you set it to Manual, the Time Zone, Daylight Saving Time and Offset Time items will activate and you will need to enter the necessary settings.
  • Timer
    • You can set a timer to display a channel or to record an event. After entering this menu press the RED button to add a timer
    • Repeat. With the ► key choose whether to repeat once, daily, weekly.
    • Type. Use the ► button to choose between Recording or Channel Viewing. To record you need to connect a USB memory to one of the USB ports of the decoder. Recording/Viewing, the item will be different according to what you have chosen in the previous line (Type). Choose the channel you want to watch or record, pressing the ► button will display the list of existing channels.
    • Date. Press the ► key to display the calendar, set as desired.
    • Time. With the numeric keys enter the time (Hour/Minutes) when the event starts. Duration. Set the duration of the recording (Hour/Minutes).
    • Press OK key to save and exit.

To delete a set timer press YELLOW key, press GREEN key to edit it.

NOTE: When setting a timer, it is recommended to disable the Update functions, see following chapters.

Installation menu
On main menu mode, press the ◄► key to alternate to Installation.

  • Terrestrial – Manual Scan

    • After inputting parameter values and choosing options, press the OK key to start scanning manually. As for the specific parameters, please refer to the service provider.
  • Terrestrial – Auto Scan

    • Confirm with OK if you want to search for channels, it directly start to scan by the preset parameters.
  • Satellite Scan

    • The satellite scan window lists the preset satellites. Press YELLOW key to add a new satellite or edit the highlighted one or Set LNB (to set a group of custom LNB parameters), press OK key to save and exit.

    • In the satellite scanning interface, press OK key to add a √ mark on the Status column, you can also mark two or more satellites together. It will launch the scan of all selected satellites.

    • At the bottom of the window there are several options you can activate with the various buttons.

    • View TP. Highlight a satellite item, press the BLUE key to enter its Transponder List, press the YELLOW key to add a new TP or edit a highlighting one.
      Scan. Press the GREEN key, it will be possible to choose the type of scan between Satellite Scan (classic search) and Blind Scan (deeper search that scans all transponders on the selected satellite).

    • When you have a system that has the capability to receive multiple satellites, you need to set the Diseqc. Press YELLOW key and select LNB Setup. Under Diseqc choose 1.0 or 1.1, and its ports.

    • To set up a motorized antenna go to Motor and select DiseqC 1.2 or Usals. To configure it, press the BLUE key.

  • Tivusat Scan.

    • In order to view the Tivusat channels you need to activate the smartcard provided. Insert the card with the chip facing downwards, go to the tivusat.tv website and follow the activation instructions.
  • Home channel settings

    • To set the reference frequency of Tivùsat. It is recommended to leave it as default.
  • Version

    • Display related software versions and so on.
  • Factory Default

    • Reset the STB to its factory status. Confirm with OK or cancel by going to EXIT and pressing OK. Be cautious that after resetting, all user’s data will be lost.
  • Channel List Update.

    • Designed to upgrade channel list.

In standby mode. Set up to upgrade channel list when it stays on its standby mode or not.
In operate mode. Set up to upgrade channel list when it is being operated or not. Time. Set up the particular time to update channel list.
Repetition. Set up the frequency to update channel list.
Press the GREEN key to upgrade immediately and press the OK key to save and exit.

Organizer menu

  • Guide
    • The decoder is equipped with two types of EPG: a daily one for terrestrial and satellite, the other dedicated to the tivùsat guide that can be activated only through the EPG button on the remote control when you are on the satellite system (the
  • daily satellite one can be viewed only through the menu).
    • Press the SAT/TER key to switch service source between satellite and terrestrial. Press the ▼▲ keys to alternate channel, press the ◄► key to alternate program, press the GREEN/ RED key to alternate program by 24 hours, press the BLUE
    • key to return to the program of this moment, press the OK key on the present program to watch it on program-watching state. When the cursor is staying on a future program, press the OK key to add a reminder, press the key again to cancel,
    • press the R key to book recording (connect a USB memory to one of the decoder’s USB ports).
    • Press the INFO key on this interface to display the brief of the highlighting program (if any).
  • Channel Organizer
    • You can change or set some functions to the channels that appear in the on-screen list
    • RED key to lock/unlock a highlighting channel;
    • GREEN key to set up a highlighting channel to be skipped over when turning over channel;
    • YELLOW key to move the selected channel to the position you want (just enter the number).
    • NOTE: in satellite mode to move a channel you must disable the LCN function (Menu > Advanced Settings > LCN > Off). Press OK and confirm, after this operation the channels will reverse their position;
    • BLUE key to remove a highlight channel. Press the OK key to save and exit. Press the BACK key to decide whether to save or not and exit.
  • Favourites Settings
    • Press the SAT/TER button to switch between satellite and terrestrial channels. Press the ◄► key switch column between service list and Favourite Group.
    • Each color key corresponds to a favorite group, press the red key (above the MENU key) on each service name to add/ cancel it into Preferito 1, use same operation to finish the rest 3 favourite groups.
    • When the cursor is being on Favourites Group, use the key INFO to rename the highlighting favourite type.
  • Press the OK key to save and exit.

When the cursor is on the favorites group, use the INFO key to rename the group using the keyboard that appears on the screen (save the new name by pressing the BLUE key).

  • Favourite List
    • If you have created favourite groups, you can access this list : with the ◄► keys choose the favourite group, select the channel you want and press the OK key to display it.
  • Parental Lock
    • It is used to limit certain operations, entry needs password input. After inputting password, it enters Parental Lock interface.
    • Age. Set up the age level to get safe program, it depends on the incoming signal. New Password. Input a new password.
    • Confirm Password. Get a new password after inputting here the new once more.

PVR menu
When you insert a USB flash drive for the first time or after formatting it, a performance test will be performed on the device, please wait until the test is complete.

  • Media Library

    • When there are recording files in the USB memory connected to the decoder, you can enter this menu to view the entire list of existing recordings.
    • Press the RED key to delete the entries selected with the GREEN key.
    • Press the YELLOW button to activate the options
    • Protect (to block the viewing of the selected file, you will need to enter your password)
    • Rename, to rename the file using the keyboard that appears on the screen (scroll with the ▼▲arrows to see all the available options).
    • Sort, allows you to sort the files according to various criteria (scroll with the ▼▲ arrows to see all available options).
    • TV/R: to switch between TV or radio channel recordings.
    • INFO: to open the information about the recorded file.
  • Timer Display
    If you have set recording timers, you will see the list here. At the bottom of the screen you will see keys for various possible functions.

  • USB information

    • Displays information about the inserted USB memory. Press the YELLOW key to safely remove the connected USB device; press the BLUE key to format the connected USB device.
    • When two USB memories are inserted, only one will be enabled for recording and viewing mediaplayer files. In this menu the list of connected memories will appear: the enabled one in the Drive Type column will show the word Recorder. If you want to change the enabled memory use the and keys and press OK.
  • Media center
    Connecting a USB memory to one of the receiver ports will display “USB ready” on the screen, you can play MP3 format music and MP4 / MKV / AVI / DiVX format videos, PNG, JPG and BMP images.

NOTES: only compatible files can be displayed in each category. For example, if the Music menu is selected, the other folders containing photos and videos will appear empty.

WARNINGS

  • It is recommended to use hard disks with external power supply, because the only USB port of the decoder cannot guarantee a correct power supply : risk of damaging the disk and/or the decoder!
  • The detection speed of the connected memories depends on the technical characteristics of the memories themselves.
  • Compatibility with all USB memory devices on the market is not guaranteed.
  • Never disconnect the USB memory during multimedia playback: risk of irreversible damage to the devices involved. The decoder will no longer recognize the memory.
  • Not all hard disks are compatible : externally powered HDDs are recommended. The manufacturer is in no way responsible for any damage or loss of data.
  • The receiver supports both FAT32 and NTFS formatted devices.

Choose the desired category, press the BLUE button to return to the Home screen. Photo. To view JPG, BMP, PNG images. Once you have entered and displayed the list of files, positioning on them will display the preview in the window on the right. For the various possible options follow the instructions at the bottom of the screen. Music. Choose the MP3 files to play, press VOL + / VOL – buttons to adjust the volume. Press OK key to start playback, please follow the instructions at the bottom of the screen for different options.
Video. Choose the video file you want to play (MP4 / MKV / AVI / DiVX). Press OK key to start full screen playback. Press EXIT key to exit. Follow the instructions at the bottom of the screen for the different options (if not present, press the INFO button to display them).

NOTE: The manufacturer cannot guarantee the playback of the files even if the extension is supported: this depends on the Codec used, the data bit rate and the resolution.

S/W upgrade menu
On main menu mode, press the ◄► key to alternate to S/W upgrade, here includes some ways to upgrade STB.
Please notice that do not power off the STB when upgrade.

  • USB
    • Put the updating file into the USB device in advance. Insert the device well into the USB interface then press the OK key on the USB instruction to start upgrade.
  • OTA
    • Designed to upgrade on air.
  • OND
    • Designed to upgrade via Ethernet (Wired) or Wi-Fi.
  • OTA Modes
    • Setting OTA update modes

In standby mode
Choose Yes or No to allow updating in standby mode or not.

In Operation mode
Choose Yes or No to allow updating in operating mode or not. If you enable this mode, the following items will be activated

  • Time. Set to update the channel list at the desired time.
  • Frequency. Set the frequency of the channel list update.

Network Selection menu
Use to set up network via Ethernet or Wi-Fi. Please connect to a proper Ethernet cable into the net port of the STB.
If you want to connect a SSID, you need to use a specific USB WiFi dongle.

Please note : make sure you have inserted the WiFi dongle into the USB port of the receiver (not included in the package, for purchase contact info@digiquest.it). When the screen appears “Choose a Wi-Fi Network”, choose a SSID, input password and connect.

AC Information menu

  • System information: concerning the system of your set-top box.
  • Smartcard Information: if a smartcard is inserted here you will be able to view the information about the card.

Pay TV Services menu

  • Tivusat: if a Tivusat smartcard is inserted here it will be possible to visualize information about the card
  • Nagra other operator: if a nagra smartcard is inserted here it will be possible to display information about the card.

SOME FUNCTIONS

HbbTV
HbbTV is a platform that allows users to access different types of content. Channels that provide these services launch on-screen interactivity messages, follow the on-screen instructions to access them. An internet connection is essential. NOTES: HbbTV APPs may vary at the discretion of the broadcaster. Some broadcasters have problems with APPs, not attributable to the decoder.

RECORDING and TIMESHIFT
By connecting a USB memory to the decoder, it is possible to record programs or pause the viewing of a live program to watch it again later (time shift function) from the point at which the pause was activated. When the space on the connected memory runs out, recording or time shifting will stop.

NOTE: the decoder has standby mode activated: after 3 hours of inactivity it will turn off. When recording, it is recommended to disable this feature: MENU > Settings >
Advanced settings > Auto sleep timer > None.
The decoder has two USB ports, when two memories are inserted only one will be enabled for recording (see paragraph PVR Menu > USB Information).

  • Recording Live

NOTE: it is recommended to format the USB memory that you use directly from the decoder (MENU> PVR >USB Information> Format).
To start recording, press the button marked R in red, set the recording duration using the arrow keys ◄►, choose the suggested minutes or enter the duration using numeric texts. While recording the decoder display will show REC.
After a few seconds the info on the screen will disappear, press the INFO button to display the recording status.

  • To stop recording press ■ (STOP).
  • It is possible to watch another channel but only if it belongs to the same package : press the OK button to display the list of visible channels, they will be the ones on the Channel List.
  • You can record two channels at the same time on the same USB memory, but the channels must belong to the same MUX or TP. Press OK to display the list of recordable channels. To start recording, proceed as described above.
  • Programmed Recording
  • You can schedule a recording using the Timer menu: e nter the main menu (MENU button), Settings > Timer (refer to Timer section). You can also schedule a recording from the offline EPG menu (Organizer menu > EPG). See the related section.
  • NOTE: when scheduling more than one recording, leave at least 8/10 minutes between each timer.
  • ATTENTION: not all USB flash drives are compatible. It is advisable to use HDDs equipped with their own power supply.
  • NOTE: the decoder has auto standby activated, a function imposed by law on energy saving. After 3 hours of total inactivity the device will automatically switch off. It is recommended to disable this function when you want to record: MENU> Settings >
  • Advanced Settings > Auto Power Off Timer > None.
  • Recording is done in proprietary format, i.e. playable only on the decoder itself.
  • NOTE: when recording the FAV list is not available.

Time shift (live pause)
When you start time shifting by pressing the button the picture on the screen will freeze but the decoder will record in the connected memory. SHIF will appear on the decoder display. To resume viewing from the point where you stopped, press button

  • press key to stop playback;
  • press ►► key to move forward, press II key to resume playback from the desired point;
  • press ◄◄ key to go backward; press key to resume playback from the desired point;
  • press the ■ (STOP) key to stop the time shift and return to real-time playback. It will no longer be possible to review the time shift previously performed.

NOTE: please note that commands need some time to be executed, wait without pressing repeatedly the keys.

TROUBLESHOOTING

  • When a problem occurs, please refer to the table below to identify the cause of the problem before calling for service. As far as terrestrial is concerned, check that the area where the decoder is used is covered by the digital terrestrial signal and that your antenna is receiving the signal correctly. Sometimes a simple check or adjustment by the user is enough to solve the problem and restore proper operation. The most common problems are generally related to cable connections. If
  • none of the actions indicated in the table help to solve the problem, connect to the site www.digiquest.it you will be quickly guided to the resolution of the problem, thanks to the different possibilities that will be proposed (available updates,
  • online chat, form for assistance request).
  • Register now on the official website at www.digiquest.it/registrazione.html
  • Never open the receiver – danger! Opening it will automatically void your warranty.

Burning smell

  • Unplug the decoder from the wall outlet and call for service immediately. No LED is lit (the decoder does not turn on)
  • The plug is not properly inserted in the power outlet.
  • Try to change the power outlet.
  • Check that all connections are made correctly and that they are properly inserted.
  • Check cable integrity.

No or low signal

  • If you are using a directional antenna, make sure it is oriented toward a terrestrial transmitter and/or the dish is properly positioned.
  • Make sure you can receive a digital terrestrial/satellite signal in your area.
  • It is advisable to use a standard outdoor terrestrial antenna, which normally has better characteristics than a portable indoor antenna.
  • Antenna/parabola cable or plug is not inserted correctly.
  • Check the system configuration.
  • Replace the splitters or insert a line amplifier.
  • Reset the decoder.
  • Contact an antenna technician.
  • Images on the screen appear jumbled (squared)
  • For proper operation, the decoder needs a good quality signal.
  • Check that the reception system (antenna/ dish) is working properly.
  • The signal is too weak due, for example, to bad weather conditions: wait for the signal to recover.

No picture or “No signal” message

  • If you connect the decoder with HDMI, after turning on the power, you may need to select the source (e.g. HDMI1) related to the input used, by pressing the SOURCE button on the TV remote control (depending on the brand, the SOURCE button can also be identified with INPUT, AV, AUX, ZERO, etc.).
  • Check that the HDMI or AV cable is properly plugged into both the TV and the cable box.
  • Check that the antenna/ satellite dish cable is properly plugged in.
  • Disconnect and then reconnect the cable box.
  • Check that the channel is transmitting.
  • Channel is not available.
  • An encoded channel has been selected.
  • Turn off the decoder, unplug it from the power supply and turn it back on after a few minutes.
  • Reset the decoder.

Picture on the screen changes color

  • Make sure the HDMI or AV cable is properly connected.
  • Try disconnecting and reconnecting all cables.
  • Turn off the set-top box, unplug it from the power source, and turn it back on after a few minutes.

No or low audio

  • HDMI or AV cable is not properly plugged in.
  • Check that the set-top box is properly connected to the TV or your sound system.
  • Some connections to the cable box may be “loose”.
  • Check to see if the Mute function is turned on. Use the set-top box or TV remote control to turn it off.
  • Make sure the volume on your cable box or TV is high enough. Press the volume buttons on the decoder or TV remote control to adjust.

There is no picture, only sound

  • The HDMI or AV cable is not inserted correctly.
  • You are in Radio mode, press the TV/RAD button to view TV channels.

Channel loss or decoder lock. Clearing channel lists or FAV

  • Exclude all automatic updates and restart automatic channel tuning.

Remote control does not operate the decoder

  • Make sure the decoder is turned on.
  • Make sure the remote control is pointed at the front panel of the decoder and that there are no obstacles in its path.
  • Check the remote control batteries: they may have been inserted in the wrong direction or may be dead.
  • Check that no liquid has leaked from the batteries.
  • Check that no buttons are stuck.
  • Make sure there is no direct sunlight on the decoder.
  • A temporary transmission error has occurred, or the decoder software has lost some of its settings. Turn off the power and disconnect it from the power supply, allow a few minutes, then turn it back on.
  • Make sure there are no transmitting devices nearby that can override the remote control’s actions.
  • The wrong function is selected. Press the correct button.
  • Make sure the set-top box is properly connected to the power outlet and to the TV. Picture appears squashed or cropped
  • The picture format in the Settings > Video Settings > Screen Size / Resolution menu is not set to match the characteristics of your TV. Try another format.

Inserted USB memory device is not recognized

  • Not all USB devices are compatible. It is recommended to use powered hard disks (i.e. with their own power supply) of well-known brands. Use USB 2.0 or 3.0 and a large capacity.

Some files are not recognized

  • The manufacturer cannot guarantee the playback of the files even if the extension is supported: this depends on the codec used, the data bit rate and the resolution.
  • Any codec update is up to the main board manufacturer, it is not possible to do it via SW.
  • While recording do not change channel
  • It is possible to record two channels and watch another one at the same time but they all must belong to the same package (MUX or TP).

Problems with recording

  • Every time you insert a USB memory and want to proceed with recording, you need to format the inserted memory.

NOTE: The manufacturer is in no way responsible for any damage or loss of data.

The decoder or TV turns itself off
As required by recent European energy saving regulations, this decoder will AUTOMATICALLY TURN OFF 3 hours after the last operation, TVs after 4 hours (autostandby).

NOTE: you can disable this function in the relevant menus.

SPECIFICATIONS

  • Tuner
  • Input Frequency
  • Input Signal Level
  • Input impedance
  • Loop Through Output Impedance
  • RF Input connector
  • SAT IN Input connector
  • SAT OUT Output connector
  • Modulations Modes
  • Output Format
  • Video
  • Profile Level
  • Output System
  • Output Terminal
  • Output Level
  • Audio
  • Audio Decoding
  • Sampling Rate
  • Freq response
  • Output Level
  • Output Terminal
  • Working condition
  • Power supply voltage
  • Power consumption
  • Temperature
  • Humidity
  • DVB-T/T2:
  • VHF: 174 to 230MHz
  • UHF: 470 to 862MHz
  • DVB-S/S2 : 950 MHz – 2150 MHz
  • DVB-T/T2: – 83 dBM to -17dBm
  • DVB-S/S2 : -83 dBm to -17dBm
  • 75 ohm
  • 75 ohm
  • DVB-T/T2: IEC type Female
  • DVB-S/S2: F type Female
  • DVB-S/S2: F type Female
  • DVBT/T2: QPSK,16QAM,64QAM,256QAM
  • DVB-S/S2 :QPSK,8PSK
  • MPEG-2 Transport Stream
  • MPEG2, H.264, H.265/ HEVC(up to 4K)
  • PAL
  • Mini-JACK/ HDMI
  • 1Vp-p (75 ohm)
  • MPEG2, MP3, AAC/HE-AAC, DD, DD+,
  • Transcoding of AAC/HE-AAC to Dolby
  • 32/44.1/ 48KHz
  • 20Hz ~ 20kHz
  • Adjustable (600 unbalance)
  • Mini-JACK / SPDIF / HDMI
  • 12V DC
  • Max:18W
  • 0 -40 ℃
  • 10% -90%

Dolby, Dolby Audio, Dolby Digital Plus, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential unpublished works. Copyright 2003-2015 Dolby Laboratories. All rights reserved.

Technical Specifications Power supply included
Pursuant to Regulation 2019/1782, Annex II, point (b), the ecodesign requirements for the TEKA-TC120150EU external power supply are hereby referred to as follows

Manufacturer’s name or trade mark, commercial registration number and address

Shenzhen Teka Technology Co., Ltd. Address: Building A, No. 21, XiFu Road, Red Star Community, SongGang Street, Baoan District, Shenzhen, Guangdong Province, 518105, P.R. China.
Information published| Value and precision| Unit
Model identifier| TEKA-TC120150EU|
Input voltage| 100-240| V
Input AC frequency| 50/60| Hz
Output voltage| 12.0| V
Output current| 1.5| A
Output power| 18.0| W
Average active efficiency| > 85.02| %
Efficiency at low load (10 %)| > 78| %
No-load power consumption| < 0.1| W

Pursuant to Regulation 2019/1782, Annex II, point (b), the ecodesign requirements for the SA18V-120150V external power supply are hereby referred to as follows

Manufacturer’s name or trade mark, commercial registration number and address

Dongguan Sunun Power Co., Ltd. Address: No.16, Minan Road, Dabandi Industrial Park, Daning

Community, Humen Town,Dongguan, Guangdong Province, 518105, P.R. China.

Information published| Value and precision| Unit
Model identifier| SA18V-120150V|
Input voltage| 100-240| V
Input AC frequency| 50/60| Hz
Output voltage| 12.0| V
Output current| 1.5| A
Output power| 18.0| W
Average active efficiency| > 85.02| %
Efficiency at low load (10 %)| > 78| %
No-load power consumption| < 0.1| W

NOTES

  • Specifications are subject to change without notice.
  • The contents of this manual may differ from those of the product or software supplied and are subject to change without notice.
  • New software may change some functionality of the receiver.
  • All reproduced applications and trademarks are the property of their respective owners.
  • In case of incorrect, incomplete or erroneous information or mere transcription errors the supplier (distributor) will be exempt from any liability in this respect and may refuse to perform the service related to the error.
  • Photos and illustrations are for illustrative purposes only and may not reflect the product image. Due to updates or errors, the contents of this manual may not exactly correspond to the actual product. Please refer to www.digiquest.it for further details or contact technical support at info@digiquest.it.

References

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