JONSON A50XUR Ascent Trainer User Manual

ELLIPTICAL GUIDE

A50XUR Ascent Trainer

SAVE THESE INSTRUCTIONS
Read the OWNER’S GUIDE before use. When using an electrical product, basic precautions should always be followed, including the following: Read all instructions before using this equipment. It is the responsibility of the owner to ensure that all users of this equipment are adequately informed of all warnings and precautions. If you have any questions after reading this guide, contact Customer Tech Support.
It is essential that this equipment is used only indoors, in a climate- controlled room. If your exercise equipment has been exposed to colder temperatures or high moisture climates, it is strongly recommended that this equipment is warmed up to room temperature prior to use.
This equipment is intended for in-home use only. Do not use this equipment in any commercial, rental, school or institutional setting. Failure to comply will void the warranty.
WARNING
TO REDUCE THE RISK OF BURNS, FIRE, ELECTRICAL SHOCK OR INJURY TO PERSONS:

• Use this equipment only for its intended use as described in this guide and in the equipment’s Owner’s Manual.

• At NO time should children under the age of 14 use the equipment.

• At NO time should pets or children under the age of 14 be closer to the equipment than 10 feet / 3 meters.

• This equipment is not intended for use by persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they are supervised or have been given instruction concerning use of the equipment by a person  responsible for their safety.

• Always wear athletic shoes while using this equipment. NEVER operate the exercise equipment with bare feet.

• Do not wear any clothing that might catch on any moving parts of this equipment.

• Heart rate monitoring systems may be inaccurate. Over exercising may result in serious injury or death.

• If you experience any kind of pain, including but not limited to chest pains, nausea, dizziness, or shortness of breath, stop exercising immediately and consult your physician before continuing.

• Do not jump on the equipment.

• At no time should more than one person be on the equipment.

• Set up and operate this equipment on a solid level surface.

• Never operate the equipment if it is not working properly or if it has been damaged.

• Use handlebars to maintain balance when mounting and dismounting, and for additional stability while exercising.

• To avoid injury, do not expose any body parts (for example, fingers, hands, arms or feet) to the drive mechanism or other potentially moving parts of the equipment.

• Connect this exercise product to a properly grounded outlet only.

• This equipment should never be left unattended when plugged in. When not in use, and prior to servicing, cleaning, or moving equipment, turn off power, then unplug from outlet.

• Do not use any equipment that is damaged or has worn or broken parts. Use only replacement parts supplied by Customer Tech Support or an authorized dealer.

• Never operate this equipment if it has been dropped, damaged, or is not working properly, has a damaged cord or plug, is located in a damp or wet environment, or has been immersed in water.

• Keep power cord away from heated surfaces. Do not pull on this power cord or apply any mechanical loads to this cord.

• Do not remove any protective covers unless instructed by Customer Tech Support.
  Service should only be done by an authorized service a technician.

• To prevent electrical shock, never drop or insert any object into any opening.

• Do not operate where aerosol (spray) products are being used or when oxygen is being administered.

• This equipment should not be used by persons weighing more than the specified maximum weight capacity as listed in the equipment Owner’s Manual. Failure to comply will void the warranty.

• Do not use this equipment in any location that is not temperature controlled, such as, but not limited to: garages, porches, pool rooms, bathrooms, car ports or outdoors.
  Failure to comply will void the warranty.

• Contact Customer Tech Support or an authorized dealer for examination, repair and/or service.

• Make sure handlebars are secure before each use.

• Never rotate the foot pedals by hand.

• Never dismount the equipment until the pedals come to a complete STOP.

• Care should be taken when mounting or dismounting the equipment. Before mounting or dismounting, move the foot pedal on the mounting or dismounting side to its lowest position.

• Keep the topside of the foot support clean and dry.

• When exercising, always maintain a comfortable pace. Do not sprint above 80 RPMs on this machine.

BASIC OPERATION

LOCATION OF THE ELLIPTICAL
Place the elliptical on a level surface. There should be one foot of clearance in front of the elliptical for the power cord. For ease of access, there should be an accessible space preferentially on both sides and the rear of the elliptical that is at least 0.6 meters (24 inches). Do not place the elliptical in any area that will block any vent or air openings. The elliptical should not be located in a garage, covered patio, near water or outdoors.
MOVING THE ELLIPTICAL
Your elliptical has a pair of transport wheels built into the front stabilizer tube. To move, first remove the power supply and firmly grasp the steel portion in the rear of the elliptical, carefully tilt and roll.
Note: be sure to grab the steel bar and not the plastic cover.
WARNING!
Our ellipticals are heavy, use care and additional help if necessary when moving. Failure to follow these instructions could result in injury.
LEVELING THE ELLIPTICAL
Your elliptical should be level for optimum use. Once you have placed your elliptical where you intend to use it, raise or lower one or both of the adjustable levelers located on the bottom of the frame. A carpenter’s level is recommended.
There are two types of levelers on our ellipticals:
TYPE 1: Raise or lower one or both of the adjustable levelers located on the bottom of the frame using a 6mm allen wrench through the access hole.
TYPE 2: Raise or lower one or both of the adjustable levelers located on the bottom of the frame by rotating the leveler. Once you have leveled your elliptical, lock the levelers in place by tightening the nuts against the frame.

PROPER USAGE

This elliptical trainer uses a speed-independent braking system. The user is able to adjust the resistance of the braking system independently of the RPM of the crank axle.
The power (Watts) accuracy of this elliptical trainer is rated as Class A, which means the displayed power shown on the console is within +/- 10% of the actual mechanical power supplied to the crank. Testing was performed at speeds of 50, 60, and 70 RPM and at various resistance settings so that the input power ranged from 100 W – 400 W.
This equipment offers a variety of foot positions. Moving your foot forward toward the front of the foot pad increases your step height, which will create a feel similar to a step machine. Placing your foot toward the back of the foot pad decreases your step height and creates more of a gliding feel, similar to a smooth walk or run. Always make sure your entire foot is fully supported by the foot pad.
This equipment also allows you to pedal both forward and backwards to offer a variation to your workout and to focus on other major leg muscle groups such as your hamstrings and calves.
To determine proper workout position, stand on the pedal with your foot on the center of the pedal. Keep your knees slightly bent at all times. You should be able to pedal without locking your knees or shifting your weight from side to side.
MOUNTING AND DISMOUNTING THE ELLIPTICAL

1. Stand on the side of the elliptical next to the lowest foot pedal.
2. While holding both of the stationary handlebars, place your foot on the lowest foot pedal and pull yourself up onto the elliptical.
3. Wait until the elliptical finds its resting place and then place your other foot on the opposite pedal
4. To dismount, wait until pedals come to a complete stop, remove foot from highest foot pedal, and step down onto the ground on the side of the elliptical next to the lowest foot pedal.

POWER INCLINE OPERATION
Some elliptical models offer powered incline to add variety to your workouts.
The incline can be adjusted using the buttons on the console.
If the stop button is pressed to pause the program, the incline motor will remain at its current height. To return the incline to 0%, press START/GO and change the incline to 0% before dismounting. If the STOP button is held for 3 seconds to reset the console, the incline will also return to 0%. LOWER BODY WORKOUT
To exercise primarily the lower body: Hold onto the stationary handlebars while using your feet to push the foot pedals along their path. UPPER BODY WORKOUT
To exercise primarily the upper body: While standing on the foot pedals, push each of the movable handlebars using the muscles in your arms to move the foot pedals along their path.
FULL BODY WORKOUT
To exercise the combined total body (both upper body and lower body): Use both arm and leg muscles to move the foot pedals along their path, or alternate between exercising your lower and upper body.

TROUBLESHOOTING

COMMON PRODUCT QUESTIONS

ARE THE SOUNDS MY ELLIPTICAL MAKES NORMAL?

Our ellipticals are some of the quietest available because they use belt drives and friction free magnetic resistance. We use the highest grade bearings and belts to minimize noise. However, because the resistance system itself is so quiet, you will occasionally hear other slight mechanical noises. Unlike older, louder technologies, there are no fans, friction belts, or alternator noises to mask these sounds on our ellipticals. These mechanical noises, which may or may not be intermittent, are normal and are caused by the transfer of significant amounts of energy to a rapidly spinning flywheel. All bearings, belts and other rotating parts will generate some noise which will transmit through the casing and frame. It is also normal for these sounds to change slightly during a workout and over time because of thermal expansion of the parts.

WHY IS THE ELLIPTICAL I HAD DELIVERED LOUDER THAN THE ONE AT THE STORE?

All fitness products seem quieter in a large store showroom because there is generally more background noise than in your home. Also, there will be less reverberation on a carpeted concrete floor than on a wood overlay floor. Sometimes a heavy rubber mat will help reduce reverberation through the floor. If a fitness product is placed close to a wall, there will be more reflected noise.

HOW LONG WILL THE DRIVE BELT LAST?

The computer modeling we have done indicated virtually thousands of maintenance free hours. Belts are now commonly used in far more demanding applications such as motorcycle drives.

CAN I MOVE THE TRAINER EASILY ONCE IT IS ASSEMBLED?

Your elliptical has a pair of transport wheels built into the front stabilizer tube. Please follow the MOVING THE ELLIPTICAL section to transport your elliptical. It is important that you place your elliptical in a comfortable and inviting room. Your elliptical is designed to use minimal floor space. Many people will place their ellipticals facing the TV or a picture window. If at all possible, avoid putting your elliptical in an unfinished basement. To make exercise a desirable daily activity for you, the elliptical should be in a comfortable setting.

CAN I PEDAL BACKWARDS ON MY ELLIPTICAL?

Your elliptical allows you to pedal both forward and backwards to exercise and strengthen a wider range of muscles.

BASIC TROUBLESHOOTING
PROBLEM: The console does not light up.
SOLUTION: Verify the following:

• The outlet the machine is plugged into is functional. Double check that the breaker has not tripped.

• The correct power cord is being used.
  Only use the power cord included.
  Test the voltage on the power cord to verify it provides the specified output voltage from the label.

• The power cord is not pinched or damaged and is properly plugged into the outlet AND the machine.

• The power switch is turned to the ON position (may not apply to all models).

• Turn off the machine and unplug power cord. Remove the console and check that all connections to the console are secure and not damaged or pinched.
  Unplug and reconnect the console cable.
  PROBLEM: The console lights up but the Distance/Watts/RPMs do not count.
  SOLUTION: Verify the following:

• Turn off machine and unplug power cord.
  Remove the console and check that all connections to the console are secure and not damaged or pinched. Unplug and reconnect the console cable.

• If doing the above does not fix the problem, the speed sensor and/or magnet may have become dislodged or damaged.
  PROBLEM: The resistance levels seem to be incorrect, seeming too hard or too easy.
  SOLUTION: Verify the following:

• The correct power cord is being used.
  Only use the power cord provided.

• Reset the console and allow the resistance to reset to the default position. Restart and retry the resistance levels.
  PROBLEM: The roller wheels appear to be leaving particles on the guide rails.
  SOLUTION: This is considered normal wear of the elliptical wheels. To remove, simply wipe off the roller wheels and guide rails with a damp cloth.
  PROBLEM: The elliptical makes a squeaking or chirping noise.
  SOLUTION: Verify the following:

• The elliptical is on a level surface.

• Loosen all bolts attached during the assembly process, grease the joints, grease the threads and retighten. If bolts become loose, apply blue thread-locker and re-tighten.

• Apply a lithium-based grease to the top surface of the guide rails.
  FOR ELLIPTICALS WITH SPEAKERS:
  PROBLEM: When MP3 player is connected there is no sound coming from the speakers or the speakers sound fuzzy.
  SOLUTION: Make sure audio cable is plugged in securely to both the console and MP3 Player jacks.

HEART RATE (GRIP-PULSE ONLY)
Check your exercise environment for sources of interference such as fluorescent lights, computers, underground fencing, home security systems or appliances containing large motors.
These items may cause erratic heart rate readouts.
You may experience an erratic readout under the following conditions:

• Gripping the heart rate handlebars too tight. Try to maintain moderate pressure while holding onto the heart rate handlebars.
• Constant movement and vibration due to constantly holding the heart rate handlebars while exercising. If you are receiving erratic heart rate readouts, try to only hold the grips long enough to monitor your heart rate.
• When you are breathing heavily during a workout.
• When your hands are constricted by wearing a ring.
• When your hands are dry or cold. Try to moisten your palms by rubbing them together to warm.
• Anyone with heavy arrhythmia.
• Anyone with arteriosclerosis or peripheral circulation disorder.
• Anyone whose skin on the measuring palm is especially thick.

NEED ASSISTANCE?
If this troubleshooting section does not remedy the problem, discontinue use and turn the power off.
Please reference contact information from local service or on the INFORMATION CARD if available for assistance.
The following information may be asked of you when you call. Please have these items readily available:

• Model Name

• Serial Number

• Proof of Purchase (receipt or credit card statement)
  Some common troubleshooting questions that may be asked are:

• How long has this problem been occurring?

• Does this problem occur with every use? With every user?

• If you are hearing a noise, does it come from the front or the back? What kind of noise is it (thumping, grinding, squeaking, chirping etc.)?

• Has the machine been maintained per the MAINTENANCE schedule?

Answering these and other questions will give the technicians the ability to send proper replacement parts and the service necessary to get you and your elliptical running again!
You may find more troubleshooting suggestions on the customer support section of our website.

MAINTENANCE

WHAT KIND OF ROUTINE MAINTENANCE IS REQUIRED?
Minimal maintenance and cleaning is required. Adhering to this schedule will extend the life of your machine.
HOW DO I CLEAN MY ELLIPTICAL?
Clean with soap and water cleaners only. Never use solvents on plastic parts. Cleanliness of your elliptical and its operating environment will keep maintenance problems and service calls to a minimum. For this reason, it is recommended that the following preventive maintenance schedule be followed.
WARNING
To remove power from the elliptical, the power cord must be disconnected from the wall outlet.

MAINTENANCE SCHEDULE

ACTION| FREQUENCY
Clean the elliptical:
• Turn off the elliptical by unplugging the power cord from the wall outlet.
• Wipe down the elliptical with a damp cloth. Never use solvents, as they can cause damage to the elliptical.
• Inspect the power cord. If the power cord is damaged, reference contact information on the back cover of the INFORMATION CARD for a replacement.
• Make sure the power cord is not underneath the elliptical or in any other area where it can become pinched
or cut during storage or use.| DAILY
Clean underneath the elliptical:
• Turn off the elliptical.
• Move the elliptical to a remote location.
• Wipe or vacuum any dust particles or other objects that may have accumulated underneath the elliptical.
• Return the elliptical to its previous position.| WEEKLY
• Inspect and tighten all assembly bolts and pedals on the machine.
• Clean any debris off of the pedal arm wheels and guide rails.| MONTHLY

© 2020 Johnson Health Tech
Rev 1.0 B

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