dyson DC28 Animal Vacuum Instruction Manual
- June 13, 2024
- dyson
Table of Contents
DC28 Animal Vacuum
Instruction Manual
DC28 Animal Vacuum
3 months moist
WASH FILTERS
Wash filters with cold water at least every 3 months.
REGISTER TODAY
3 easy ways to register your 5 year warranty.
IMPORTANT SAFETY INSTRUCTIONS
Read All INSTRUCTIONS before Using This vacuum Cleaners
When using an electrical appliance, basic precautions should always be
followed, including the following:
WARNING
TO Reduce The RISK OF FIRE, Electric Shocks, OR INJURY:
Do not leave the vacuum cleaner when plugged in. Unplug from outlet when not
in use and before servicing.
- Do not use outdoors or on wet surfaces.
- Do not allow to be used as a toy. Close attention is necessary when used by or near children.
- Use only as described in this Operating Manual. Use only Dyson recommended attachments.
- Do not use with damaged cord or plug. If the vacuum cleaner is not working as it should, has been dropped,
- damaged, left outdoors, or dropped into water, contact the Dyson Helpline.
- Do not pull or carry by the cord, use the cord as a handle, close a door on the cord, or pull the cord around sharp
- . edges or corners. Do not run the vacuum cleaner over the cord. Keep the cord away from heated surfaces. Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.
- Do not handle plug or the vacuum cleaner with wet hands.
- Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
- Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts, such as the brush bar.
- Turn off all controls before unplugging.
- Use extra care when cleaning on stairs.
- Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
- Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
- Do not use without the clear bantam and filters in place.
Save These INSTRUCTIONS
This Appliance IS Intended FOR household USE Only
Polarization INSTRUCTIONS
To reduce the risk of electric shock, this appliance has a polarized plug (one
blade is wider than the other).
This plug will fit in a polarized outlet only one way. If the plug does not
fit fully in the outlet, reverse the plug. If it still does not fit, contact a
qualified electrician to install a proper outlet. Do not change the plug in
any way.
Do not pull on the cord.| Do not store near heat sources.| Do not use near
open flame.| Do not run over the cord.
Do not pick up water or liquids.| Do not pick up burning objects.| Do not use
above you on the stairs.| Do not put hands near the brush bar
when the vacuum cleaner is in use.
Using your dynos vacuum cleaner
Clearing brush bar obstructions
looking for blockages diagnostics Please refer to the ‘Clearing brush
bar obstructions’ section. Re-set the carpet mode by selecting a different
floor type then re-selecting the button for the desired floor type.
Re-set the vacuum by turning it off for at least 30 seconds then on
again.*
High-reach cleaning Turbine maintenance
IMPORTANT! Wash Filters laver less
Filter’s
Wash filters with
cold water at least every 3 months.
Rinse and shake filters under tap. Turn over and tap
very firmly to remove motor emissions. Repeat 10 times or until water runs
clear.
****
Assembly
- Stand the vacuum cleaner up straight and slide the hose into guides at the back of the vacuum cleaner and click into place.
- Attach wand into top of hose and click.
- Click the wand handle into the top of the vacuum cleaner.
- Ensure the hose is straight and slide the wand straight down into the hose.
- Attach the tools to the vacuum cleaner and wind the cord counter-clockwise around cord hooks and secure with clip.
USING YOUR DYSON VACUUM CLEANER
Unwind the cord and insert the plug into a suitable socket. Hold the cleaner
head down with your foot and pull the handle downwards. To switch ‘ON’ or
‘OFF’ press the power button in front of the handle.
CAUTION:
- Do not use or store this vacuum cleaner below 32°F (0°C). Ensure the vacuum cleaner is at room temperature before operating.
- Do not allow the vacuum cleaner to be used by anyone who may not be able to operate it safely.
- The use of an extension cord is not recommended.
- Always switch off and unplug before performing maintenance on your vacuum cleaner.
- When returning to the upright position ensure the wand and clear bin” assembly are vertical.
- Ensure the cyclone is secured to the vacuum cleaner. Do not press the cyclone release button or shake the vacuum cleaner while carrying or it could fall and cause injury.
- Store the vacuum cleaner indoors. Put the vacuum cleaner away after use with the cord coiled safely, to prevent tripping hazards.
- Do not use outdoors or on wet surfaces or to vacuum water or other liquids — electric shock could occur.
- Do not lubricate any parts, or carry out any maintenance or repair work other than that shown in this Operating Manual, or advised by the Dyson Helpline.
PLEASE NOTE:
- This vacuum cleaner is intended for household use only.
- Fine dust such as plaster dust or flour should only be vacuumed in very small amounts.
- Do not use the vacuum cleaner to pick up sharp hard objects, small toys, pins, paper clips, etc. They may damage the vacuum cleaner.
- The vacuum cleaner may be used inside a garage only when used with the Model 08909 Dyson Car Cleaning Kit accessories.
- If used in a garage, care should be taken to wipe the soleplate and wheels with a dry cloth after vacuuming to clean off any sand, dirt, or pebbles that could damage delicate floors.
- Consult your flooring manufacturer’s recommended instructions before vacuuming and caring for your flooring, rugs, and carpet. Some carpets will fuzz if a rotating brush bar is used when vacuuming. If this happens, we recommend vacuuming in bare floors mode and consulting with your flooring manufacturer.
- When vacuuming, certain carpets may generate small static charges in the clear bin”’. These are entirely harmless and are not associated with the moins supply. To minimize any effect from this, do not put your hand or insert any object into the clear bin” unless you have first emptied it and rinsed it out with cold water (see ‘Clear bin” cleaning’ section).
CARPET SETTINGS AND BARE FLOORS
The vacuum cleaner will always default to the ‘Med pile’ setting when it is
switched on and reclined. To change floor settings, press the button which
best describes the floor type you are vacuuming whilst the vacuum cleaner is
switched on. To vacuum with the brush bar turned off (eg. for bare floors or
delicate rugs / carpets), ensure the ‘Bare floor’ mode is activated prior to
reclining the vacuum cleaner. A constant white light indicates the chosen
setting has been activated.
FOR The best Cleaning PERFORMANCE disown Recommends The Following Cleaner
Settings:
| Setting | Carpet/floor type |
|---|---|
| Deep pile | Plush, multi-styles and shag |
| Medium pile | Level-loops, lighter plush |
| Short pile | Commercial grade carpets and Wilton styles |
| Bare floor | Delicate rugs/carpets, floorboards, tiling, laminates, vinyl, etc. |
Always follow your floor covering manufacturer’s recommended instructions. The brush bar on this vacuum cleaner can damage certain carpet types. If unsure, turn brush bar off in order to ensure proper operation.
High-tech **Cleaning
**
CAUTION:
- Switch ‘OFF’ the vacuum cleaner before changing tools.
- Powerful suction can cause the hose to ‘pull back — please take care.
- Take extra care when vacuuming on stairs; do not work with the vacuum cleaner above you on the stairs. Do not put the vacuum cleaner on chairs, tables etc.
- Ensure the vacuum cleaner is in the upright position before using tools. PLEASE NOTE:
- To release the wand, open the wand cap and pull the red tube until the wand releases from the vacuum cleaner. Tools can be attached to either the hose or wand.
- The brush bar will not rotate when the vacuum cleaner is in an upright position.
- Ensure wand cap is closed when not in use.
CLEAR BINTM EMPTYING
CAUTION:
- Switch ‘OFF’ the vacuum cleaner and unplug before emptying the clear bin”’.
PLEASE NOTE:
- Empty as soon as the dirt reaches the level of the MAX mark — do not overfill.
- To remove clear binTM, press red button under the red power button. Press same button again firmly to empty.
- Do not use the vacuum cleaner without the clear bin’ in place.
- Emptying into a bag is recommended for allergy sufferers.
CLEAR BINTM CLEANING
- To remove clear bin—, press red button under the red power button. Press same button again firmly to empty.
- A grey release catch is exposed at back of clear binTM. Press and hold grey button while holding handle. Pull and twist cyclone away.
- To replace cyclone unit onto the clear binTM, align grey button at reverse and push together. Check ridge at front of clear binTM has also clicked evenly into place.
CAUTION:
- Do not immerse the whole cyclone in water or pour water into the cyclones.
- Ensure the clear bin” is completely dry before replacing.
PLEASE NOTE:
- Do not use detergents, polishes or air fresheners to clean the clear bin”.
- Do not put clear bin’ in a dishwasher.
- Clean the shroud with a cloth or dry brush to remove lint and dust.
Washing YOUR Filters
DO This Every 3 Months
CAUTION: • Switch ‘OFF’ and unplug the vacuum before removing the
filters.
-
Ensure filters are completely dry before refitting to the vacuum cleaner.
PLEASE NOTE: -
This vacuum cleaner has two filters, located as shown. It is important to check your filters regularly and wash at least every 3 months according to instructions, to maintain performance.
-
After washing please leave for 24 hours to dry completely.
-
It is normal for filters to turn grey in color. The filters may require more frequent washing if vacuuming fine dust.
-
Do not use detergents to clean the filters.
-
Do not put the filters in a dishwasher, washing machine, tumble dryer, oven, microwave or near an open flame.
Diagnostics
| Fingertip buttons | Action required |
|---|---|
| Red on/off button flashing only | Indicates an obstruction. The brush bar will |
automatically stop
if it becomes obstructed. Please refer to the ‘Clearing brush bar
obstructions’ section.
One white button flashing only| Re-set the carpet mode by selecting the button
for a different floor
type then re-selecting the button for the desired floor type. If this
fails, check for obstructions by referring to the ‘Clearing brush bar
obstructions’ section.
One white button flashing with red on/ off button| Indicates an obstruction.
Please refer to the ‘Clearing brush bar
obstructions’ section.
Four flashing white buttons only| Re-set the vacuum cleaner by turning it off
for at least 30 seconds
then on again.
Four white lights flashing with red on/ off button flashing| Re-set the vacuum
cleaner by turning it off for at least 30 seconds
then on again.
PLEASE NOTE : If you continue to experience problems, please contact the
Dyson helpline for further assistance.
looking FOR blockages
CAUTION:
- Switch ‘OFF’ and unplug the vacuum cleaner before checking for blockages. Failure to do so could result in personal injury.
- Please ensure the vacuum cleaner is upright and switched off before removing hose or airway inspection parts.
- Beware of sharp objects when clearing blockages.
- Refit all parts of the vacuum cleaner securely before using.
PLEASE NOTE:
- Clearing blockages is not covered by your vacuum cleaner’s limited warranty.
- This vacuum cleaner is fitted with a thermal cut-out. If any part of the vacuum cleaner becomes blocked, it may overheat and automatically cut-out. Switch ‘OFF’ and unplug the vacuum cleaner and leave to cool down for at least 60 minutes before checking filters or for blockages.
Clearing brush bar Obstructions
CAUTION:
Switch ‘OFF’ and unplug the vacuum cleaner before clearing brush bar
obstructions.
- Failure to do so could result in personal injury.
- Check for obstructions along the length of the brush bar and around the end mountings.
- Beware of sharp objects when clearing obstructions.
- Refit all parts of the vacuum cleaner securely before using.
- Depress the red on/off button to turn the vacuum on again.
PLEASE NOTE:
- Clearing brush bar obstructions is not covered by your vacuum cleaner’s limited warranty.
DYSON CUSTOMER CARE
Thank you FOR Choosing TO Buys A Adyson VACUUM CLEANER.
If you have a question about your Dyson vacuum cleaner, please call the Dyson
Helpline: 1-877-397-6622 with your
serial number and details of where/when you bought the vacuum cleaner, or
contact us via the Dyson website. The serial number can be found on the main
body of the vacuum behind the clear bin™. Most questions can be solved over
the phone or by email with one of our Dyson Helpline staff. If your vacuum
cleaner needs a service, call the Dyson Helpline so we can discuss the
available options. If your vacuum cleaner is under warranty, and the repair is
covered, it will be repaired at no cost.
DYSON helpline
Dyson Helpline: 1-877-397-6622 toll
free, 6 days a week
Please Register AS A disown OWNER
Thank you for choosing to buy a Dyson vacuum cleaner. To help us ensure you
receive prompt and efficient service, please register as a Dyson owner.
There are three ways to do this:
- online at www.dyson.com
- by calling the Dyson Helpline: 1-877-397-6622 toll free
- by completing and returning the attached Warranty Form to us by mail
- This will confirm ownership of your Dyson vacuum cleaner in the event of an insurance loss, and enable us to contact you if necessary.
limited 5 YEAR WARRANTY
TERMS AND CONDITIONS OF The dynos 5 year LIMITED warranty:
What IS Covered
your Dyson vacuum cleaner is warranted against original defects in material
and workmanship for a period of five years from the date of purchase, when
used for private household purposes in accordance with the Operating Manual.
This warranty provides, at no extra cost to you, all Labour and parts to place
your vacuum cleaner in proper operating condition during the warranty period.
This warranty is subject to the following terms:
What IS NOT Covered
Dyson Canada Limited shall not be liable for costs incurred as a result of:
- Vacuum cleaners purchased from an unauthorized dealer.
- Clearing blockages from your vacuum cleaner.
- Carpet damage due to use not in accordance with flooring manufacturer’s instructions or failure to turn brush bar off when necessary.
- Use of parts not in accordance with the Operating Manual.
- Careless operation or handling, misuse and/or lack of maintenance or use not in accordance with the Operating Manual.
- Repairs or alterations carried out by unauthorized parties or agents.
- External sources such as weather.
- Use of the vacuum cleaner other than for normal domestic purposes within the country of purchase, e.g. for commercial or rental purposes.
- Use of parts and accessories other than those produced or recommended by Dyson Canada Limited.
- Normal wear and tear, including normal wearing parts such as belt, filter, brush bar, hose assembly, and power cord (or where external damage or abuse is diagnosed).
- Use of parts and accessories other than those produced or recommended by Dyson Canada Limited.
WARRANTY SERVICE
- Before service can take place, the terms of the warranty require that you contact the Dyson Please fill out and return the warranty Form, or register online at: www.dyson.com
- Helpline with your model name/number, serial number, date and place of purchase. Please keep your purchase receipt in a safe place to ensure you have this information. The serial number is found on the vacuum’s rating plate, which is on the main body of the vacuum cleaner behind the clear bin™.
- All work will be carried out by Dyson Canada Limited or their authorized agents.
- Any replaced defective parts will become property of Dyson Canada Limited.
- Service under this warranty will not extend the period of this warranty.
- If your vacuum cleaner is not functioning properly, please call the Dyson Helpline on 1-877-397-6622. Most issues can be rectified over the telephone by our trained Dyson Helpline staff. If this is not possible, Dyson Canada Limited will arrange for your vacuum cleaner to be repaired and returned in full working order at no extra cost to you.
- Any replaced defective parts will not extend the period of this warranty.
WARRANTY LIMITATIONS AND EXCLUSIONS
-
Any representations, warranties or conditions relating to your vacuum cleaner, express or implied, statutory or otherwise, including but not limited to warranty of merchantability or warranty of fitness for a particular purpose, are limited to the duration of this warranty. This limitation is not allowed by some States or provinces and so this limitation may not apply to you.
-
Your remedy for breach of this warranty is limited to the warranty service described above.
Dyson Canada Limited will not be liable for any consequential damages or incidental damages you may incur in connection with your purchase and use of your vacuum cleaner.
This limitation is not allowed by some States or provinces and so this limitation may not apply to you. -
This warranty gives you specific legal rights. You may also have other rights which vary by State or province.
-
This warranty is not transferable.
SUMMARY OF COVER
- The warranty becomes effective at the date of purchase (or the date of delivery if this is ater).
- You must provide proof of delivery/purchase before any work can be carried out on your vacuum cleaner. Without this proof, any work carried out will be chargeable to you. Please keep your receipt or delivery note.
- All work will te carried out by Dyson Canada Limited or its authorized agents.
- Any parts which are replaced will become the property of Dyson Canada Limited.
- The repair or replacement of your vacuum cleaner under warranty will not extend the period of warranty.
- The warranty provides benefits which are additional to and do not affect your statutory rights as a consumer.
IMPORTANT DATA PROTECTION INFORMATION
Your details will be held by Dyson Canada Limited or others on behalf of Dyson
Canada Limited so that we can assist you more quickly in our Dyson Helpline.
From time to time, Dyson Canada Limited may send you special offers and news
of our latest innovations.
Product INFORMATION
Net weight: 9.35kg, (20.61lbs), Voltage: 120V 60hz, Rated current: 12A
Please note: Small details may vary from those shown.
This product is protected by the following intellectual property rights:
Patent/Patent Application number’s:
EP 1119282; US 6,519,807; EP 1268076; US 6835222; EP 1361813; US 7290309; EP
1370172; US 6991666; EP 1361812; US 7278181; EP 1361814; US 7018439; EP
1361815; US 6974488; EP 04768834.6; US 2007-0079579; US 2008-0105510; wO
2005/107553; EP 05757418.8; US 11/631,109; GB 241296; EP 05757445.1; US
11/632,851; GB 2422093; EP 06700228.7; US 2008-000004; GB 2440718; wO
2008/017803; GB 2440716; wO 2008/017806; GB 2440515; wO 2008/015377; GB
2440717; wO 2008/017804; wO 2008/017801; GB 2440514; wO 2008/015378; GB
2440715; wO 2008/017802. Equivalent patents, registered designs and
applications exist in other countries.
IMPORTANT! Wash Filters laver less Filter’s
Wash filters with cold water at least every 3 months.
Please take a few moments to answer our questions. They will help us develop
new products for the future.
-
where did you first hear of Dyson vacuum cleaners?
• TV / Radio
• Friends / Family
• Website
• In-store
• Newspaper / Magazine
• Other -
why did you decide to buy a Dyson vacuum cleaner? Check all that apply.
Compact storage| Cleaning performance
---|---
Advanced technology| Product features
Style / Design| Special offer / Price
Warranty| Other -
what brand was your last vacuum cleaner?
Dyson| Bissell
---|---
Dirt Devil| Electrolux
Eureka| Euro-pro
Hoover| Kenmore
Miele| Panasonic
Shark| Other -
Does anyone in your household suffer from dust allergies or asthma? Check all that apply.
None| Dust allergy
---|---
Pet allergy| Asthma
Pollen allergy| Other -
Do you have any pets? Check all that apply.
None| Dog
---|---
Cat| Other -
To which age group do you belong?
16-24| 25-34| 35-44
---|---|---
45-54| 55-64| 65+ -
what type of home do you live in?
Single family home| Town home
---|---
Condominium| Apartment
Other| -
which range best describes your annual household income?
$15,000 – $25,999| $26,000 – $35,999
---|---
$36,000 – $45,999| $46,000 – $59,000
$60,000 – $79,000| $80,000 – $99,999
$100,000 – $149,999| $150,000 +
date of purchase……..
Place of purchase………..
Serial number ……………….
From time to time, we’d like to tell you about new Dyson technology and
services. If you’d prefer us noT to keep in touch and to ask you questions
about your purchase, please tick this box.
3 EASY WAYS TO REGISTER
ONLINE
Convenient and instant.
www.dyson.com
PHONE
Just call our Helpline on
1-877-397-6622. It’s open from 8am –
7pm Monday to
Friday and 9am – 5pm Saturday EST.
MAIL
Complete and return the form in the envelope supplied.