KitchenAid W11396871B-SP Bottom Mount Refrigerator User Guide
- June 13, 2024
- KitchenAid
Table of Contents
KitchenAid W11396871B-SP Bottom Mount Refrigerator
Product Information
The Bottom-Mount Refrigerator is equipped with electronic or digital controls, depending on the model. It is important to read the appliance’s Owner’s Manual for important safety instructions before operating the refrigerator. The refrigerator should be properly installed according to the appliance’s Owner’s Manual.
The refrigerator has several features that enhance its functionality:
- Max Ice: This feature increases ice production during periods of heavy ice use. By pressing the Max Ice touchpad, the freezer temperature is set to the lowest setting. The Max Ice feature will automatically shut off after approximately 24 hours.
- Humidity Control: The Humidity Control feature reduces moisture on the door hinge seal by activating a heater. It is recommended to use this feature in humid environments or when moisture is noticed on the door hinge seal. However, it should be noted that the refrigerator consumes more energy when the Humidity Control is on. Press the Humidity Control touchpad to turn it on or off based on the environmental conditions.
- Temp Alarm: An alarm will sound if the freezer or refrigerator compartment temperatures exceed normal operating temperatures for an hour or more. The temperature displays will show both the current temperatures and the highest temperatures reached in the compartments. The Temp Alarm feature can be turned on or off by pressing the Temp Alarm touchpad.
- Door Alarm: The Door Alarm feature sounds a chime when the refrigerator door has been left open for 5 continuous minutes. The chime will continue until the door is closed or the Door Alarm feature is turned off. Press the Door Alarm touchpad to activate or deactivate this feature.
- Max Cool: The recommended settings for the refrigerator and freezer controls should be sufficient for normal household use. If the temperature is not at the desired level, it is advisable to check the air vents for any blockages before adjusting the controls.
OPERATING INSTRUCTIONS
WARNING : To reduce the risk of fire, electric shock, or injury to
persons, read the IMPORTANT SAFETY INSTRUCTIONS, located in your appliance’s
Owner’s Manual, before operating this appliance
IMPORTANT : Before operating this appliance, make sure it has been
properly installed according to the appliance’s Owner’s Manua
Your model may have either electronic or digital controls
ELECTRONIC CONTROLS – Recommended Setting “4”
DIGITAL CONTROLS – Recommended Settings
Additional Digital Control Center Features
IMPORTANT
-
Wait 24 hours for your refrigerator to cool completely before adding food. If you add food before the refrigerator has cooled completely, your food may spoil.
NOTE: Adjusting the refrigerator and freezer controls to a colder-than- recommended setting will not cool the compartments any faster. -
The recommended settings should be correct for normal household refrigerator use. The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm.
-
If the temperature is too warm or too cold in the refrigerator or freezer, first check the air vents to be sure they are not blocked before adjusting the controls.
ELECTRONIC CONTROLS
For your convenience, your temperature controls are preset at the factory.
When you first install your refrigerator, make sure the controls are still set
to the initial settings as shown.
To Turn Your Refrigerator On/Off:
-
Press the freezer minus (–) touchpad (or down arrow on some models) until a dash (–) appears in both the refrigerator and freezer displays. Neither compartment will cool when the refrigerator is off.
Adjusting Electronic Controls
The temperature control range for each compartment is 1 through 7 (coldest). -
Press the plus (+) or minus (–) touch pads to adjust the temperature. Except when starting the refrigerator, do not adjust either control more than one setting at a time. Wait 24 hours between adjustments for the temperature to stabilize.
If you need to adjust the temperature in either the refrigerator or freezer compartment, use the settings listed in the chart as a guide
CONDITION/REASON/ADJUSTMENT
- Refrigerator too warm Refrigerator control one setting higher
- Refrigerator too cold Refrigerator control one setting lower
- Freezer too warm/too little ice Freezer controls one setting higher
- Freezer too cold Freezer control one setting lower
DIGITAL CONTROLS
For your convenience, your temperature controls are preset at the factory. When you first install your refrigerator, make sure the controls are still set to the initial settings as shown.
IMPORTANT: When the power is on, the temperature display shows the set
point temperature of the compartment.
To Turn Your Refrigerator On/Off:
- Press the freezer (+) touchpad repeatedly until “OFF” appears in the freezer display. Allow a few seconds for the refrigerator to shut off. Neither compartment will cool.
- Press either the refrigerator or freezer (–) touchpad to turn on the refrigerator.
Adjusting Digital Controls
- The Refrigerator control adjusts the refrigerator compartment temperature. The Freezer control adjusts the freezer compartment temperature.
- If you need to adjust the temperature in either the refrigerator or freezer compartment, use the settings listed in the chart as a guide.
To Adjust Set Point Temperatures:
The first touch of the (+) or (–) touchpad displays the current temperature
set point.
- Press the (+) or (–) touch pads until the desired temperature set point is displayed.
NOTE: Except when first turning on the refrigerator, do not adjust either temperature control more than one setting at a time. Wait 24 hours between adjustments for the temperature to stabilize.
MAX ICE
The Max Ice feature assists with temporary periods of heavy ice use by increasing ice production.
- Press the Max Ice touchpad to set the freezer to the lowest temperature setting.
NOTE: The Max Ice feature will shut off automatically in approximately 24 hours.
HUMIDITY CONTROL
The Humidity Control feature turns on a heater to help reduce moisture on
the door hinge seal. Use in humid environments or when you notice moisture on
the door hinge seal. The refrigerator uses more energy when Humidity Control
is on.
-
Press Humidity Control to On when the environment is warm and more humid, or if you notice moisture on the door hinge seal.
-
Press Humidity Control to Off to save energy when the environment is less humid.
An alarm will sound repeatedly if the freezer or refrigerator compartment temperatures exceed normal operating temperatures (such as during a power outage) for an hour or more. The temperature displays will alternately show the current temperatures and the highest temperatures reached in the compartments. -
Press the Temp Alarm touchpad until the indicator light is lit to turn on this feature. Press and hold
Temp the Alarm for 3 seconds until the indicator light goes off to turn off this feature. -
Press the Temp Alarm touchpad once to stop the audible alarm and alternating temperature displays.
The Temp Alarm light will continue to flash until the refrigerator returns to the set temperature.
DOOR ALARM
The Door Alarm feature sounds a chime every few seconds when the refrigerator door has been left open for 5 continuous minutes. The chime will sound until the door is closed or Door Alarm is turned off.
- Press the Door Alarm touchpad to turn this feature on or off. The indicator light will be lit when the Door Alarm feature is on
MAX COOL
The Max Cool feature assists with periods of high refrigerator use, full grocery loads, or temporarily warm room temperatures.
- Press Max Cool to set the freezer and refrigerator to the lowest temperature settings. Press Max Cool again to return to the normal refrigerator set point.
NOTE: The Max Cool feature will shut off automatically in approximately 12 hours
FILTER RESET
The Filter Reset control allows you to restart the water filter status tracking feature each time you replace your water filter. See “Water Filtration System” in the Owner’s Manual.
- Press and hold the Filter Reset touchpad for 3 seconds until the Order or Replace light turns off
DIGITAL CONTROL USER PREFERENCES
The control center allows you to set user preferences if desired
Temperature Display (F_C)
This preference allows you to change the temperature display.
- F – Temperature in degrees Fahrenheit
- C – Temperature in degrees Celsius
Alarm (AL)
This preference allows you to turn off the sound of all alarms
- On – You will hear the alarm sound.
- Off – You will not hear the alarm sound.
To Access the User Preferences Menu:
- Press and hold the Door Alarm touchpad for 3 seconds. The preference name will appear in the freezer display and the preference status (F or C) or (On or Off) will appear in the refrigerator display.
- Use the freezer (+) or (–) touch pads to scroll through the preference names. When the desired preference name is displayed, press the refrigerator (+) or (–) touch pads to change the preference status.
- Set your preferences by pressing and holding the Door Alarm touch pad for 3 seconds, or by closing the refrigerator compartment door.
Online Ordering Information
For detailed installation instruction and maintenance information, winter storage, and transportation tips, please see the Owner’s Manual included with your appliance.
For information on any of the following items, the full cycle guide, warranty,
detailed product dimensions, or
for complete instructions for use and installation, please visit
https://www.kitchenaid.com/service-and-support, or in Canada
https://www.kitchenaid.ca/service-and-support. This may save you the cost of
a service call. However, if you need to contact us, use the information listed
below for the appropriate region.
United States:
1–800–253–1301
KitchenAid Brand Home Appliances
Customer Experience Center
553 Benson Road
Benton Harbor, MI 49022–2692
Canada:
1–800–807–6777
KitchenAid Brand Home Appliances
Customer eXperience Center
200–6750 Century Ave.
Mississauga, Ontario L5N 0B7
®/™ ©2023 KitchenAid. All rights reserved. Used under license in Canada.
Tous droits réservés. Utilisé sous licence au Canada.