ZTE MC8020 5G Indoor User Guide

ZTE MC8020 5G Indoor

Product Information

MC8020

The MC8020 is a device that allows you to access the internet and provides various functions such as Wi-Fi, NFC, cable broadband mode, mesh network, and telephone capabilities. It supports nano-SIM cards and is compatible with Android phones.

Indicator Lights and Interfaces

• POWER: The white light indicates that the device is powered on and the external power supply is working normally.
• WIFI: Indicates the status of the Wi-Fi connection.
• NETWORK: Indicates the status of the network connection.
• WPS key: Used for quickly connecting devices to the Wi-Fi network using WPS.
• NFC area: Supports NFC function for easy Wi-Fi network connection with compatible Android phones.
• PHONE port: Connect your telephone to use the telephone function.
• LAN ports: Connect your computer or other devices to access the internet.
• Power   port: Connect the power adapter to power on the device.
• nano-SIM card slot and reset hole: Insert a valid nano-SIM card and use the reset hole to reset the device if needed.

Product Usage Instructions

Getting Started

1. Prepare a valid nano-SIM card.
2. Insert the nano-SIM card into the slot cover at the bottom of the device.
3. Connect the power adapter to your device to power it on and automatically connect to the internet.

Accessing the Internet
There are multiple ways to access the internet with the MC8020:

1. Wi-Fi: Connect to the default Wi-Fi network using the WLAN SSID and WLAN key (password) provided on the label of the device.
2. NFC: If you have an NFC-supported Android phone, bring it close to the device (within 5 cm) and follow the instructions on your phone to connect to the Wi-Fi network without entering a password.
3. Network cable (RJ45): Connect your computer to the device via the WAN/LAN1 or LAN2 port using a network cable to access the internet.

Changing Device Settings

1. View the label on your device to get the default Device Manager Website IP address and Website Password.
2. Launch an internet browser and enter the Device Manager Website IP address in the address bar.
3. Enter the Website Password and click Login.
4. Once logged in, you can change settings such as Wi-Fi SSID, password, and other configurations.

Cable Broadband Mode
You can use the cable broadband mode to access the internet using your service provider’s broadband service. Follow these steps:

1. Connect the WAN/LAN1 port of the device to the broadband service network port using a network cable.
2. Log in to the 5G CPE web page and check the Current Mode.
3. If needed, disconnect from the internet first, then change the operation mode to Cable Broadband Mode.
4. Set the detailed parameters provided by your service provider.
5. Use your clients (devices) to access the internet.

Mesh Network Function
Your device supports Wi-Fi Mesh, allowing you to create a larger range of Wi-Fi network coverage in your house. Follow these steps:

1. Log in to the configuration web page.
2. Click on the Mesh Network icon.
3. Follow the instructions to create your mesh network.
4. Enjoy your extended Wi-Fi coverage and seamless Wi-Fi roaming.

Telephone Function
The MC8020 also supports a telephone function. To use it:

1. Insert the nano-SIM card into the device.
2. Connect a telephone to the PHONE port of the device.
3. Pick up the handset.
4. Dial the telephone number.
5. Wait for the call to be connected.

Prepare

• A valid nano-SIM card.

• View the label on your device to get the default information. The following figure is for your reference only.

Insert the nano-SIM Card

Open the slot cover at the bottom of the device and insert the nano-SIM card.

Power on Your Device

Connect the power adapter to your device and then your device will be powered on and connect to the Internet automatically

Access the Internet

• Wi-Fi: Get the default WLAN SSID and WLAN key (password) on the label and connect to the Wi-Fi network with your mobile device, and then access the Internet.

• NFC: Your device supports the NFC function. When you bring your NFCsupported phone and the device together, follow the instructions on your phone to connect to the Wi-Fi network without entering the password and then access the Internet.
  NOTES:

  • This function is only supported by Android phones.
  • The distance between your phone and the device should be less than 5 cm.

• Network cable (RJ45) : Connect with the computer via port WAN/LAN1 or LAN2 and access the Internet.

Change Your Device Settings

You can change the device settings by logging in to the 5G CPE web page.

1. View the label on your device to get the default Device Manager Website IP address and Website Password.
2. Launch the Internet browser and enter the Device Manager Website IP address in the address bar.
3. Input the Website Password and then click Login.
4. After the 5G CPE web page is opened, you can change the Wi-Fi SSID, password or other settings.

Cable Broadband Mode

Your device supports the cable broadband mode and you can use this service from your service provider to access the Internet.

1. Connect the WAN/LAN1 port and the broadband service network port with a network cable.

2. Log in to the 5G CPE web page and view the Current Mode.

3. Click Change to change the operation mode to Cable Broadband Mode.
   NOTE:
   Please disconnect from the Internet first and then you can change the mode.

4. Set the detailed parameters given by your service provider.

5. Use your clients to access the Internet.

Mesh Network Function

Your device has the Wi-Fi Mesh ability. You can create Wi-Fi Mesh network to form a larger range of Wi-Fi network in your house and ensure seamless Wi-Fi roaming when you move.

To set your mesh network:

1. Log in to the configuration web page.
2. Click Mesh Network icon .
3. Follow the instructions to create your mesh network.
4. Enjoy your mesh network.

Telephone Function

Your device supports the telephone function. Before using the telephone function, you need to insert the nano-SIM card and connect the telephone.
To make a call:

1. Pick up the handset.
2. Dial the telephone number.
3. Wait for the call to be connected.

Indicator Lights and Interfaces

1. POWER
2. White on: Power is on and external power supply is working normally.
3. Off: Power is off.
4. WIFI
   • White on:
   • Wi-Fi works normally.
   • Mesh network works normally.
   • White blinking (slowly): WPS is activating.
   • White blinking (fast): The mesh network function is enabled and the mesh network is being created.
   • Off: Wi-Fi is off.
5. NETWORK
   • Red on : The device is in error status.
   • The device is not registered to the mobile network.
   • There is no nano-SIM card inserted.
   • There is no network service available.
   • Blue on: The device is registered to the 4G/3G mobile network.
   • White on: The device is registered to the 5G mobile network.
6. WPS key
7. Press this key to activate the WPS function.
8. Press and hold for more than 3 seconds to activate the mesh function
9. NFC area Put your phone here and connect to the Wi-Fi network without entering the password.
10. PHONE port Connect to a telephone.
11. LAN ports
    • WAN/LAN1 port: Connect to the WAN in the Cable Broadband Mode or connect to a PC.
    • LAN2 port: Connect to a PC.
12. Power port Connect to the power adapter.
13. nano-SIM card slot and reset hole
    • Insert your nano-SIM card.
    • Reset hole: Press and hold for about 3 seconds to restore your device to the factory settings.

Troubleshooting

Internet Related Problems

settings.

•  Please wait 1~ 2 minutes for the device to initialize.

•  Check your network indicators.

The download or upload speed is very slow.| The speed is dependent on signal strength. Check your signal strength and network type.
I cannot visit the 5G CPE web page.| •   Enter the correct IP address. You can view the label on your device to get the default IP address.

•   Only use one network adapter in your PC.

•   Do not use any proxy server.

I                    cannot             establish                      the Wi-Fi connection between my device and the client.| •   Make sure the Wi-Fi function is active.

•   Refresh network list and select the correct SSID.

•   Check the IP address to make sure your client can obtain an IP address automatically in the Internet protocol (TCP/IP) properties.

•   Type the correct network key (Wi-Fi password) when you connect to the device.

Voice Related Problems

on.  Please check the NETWORK indicator. If you have no good RF reception, change the location of the device.
There is a prompt / phone alert / announcement as soon as I lift the phone off the hook.| Make sure your nano-SIM card is inserted correctly and the PIN number has been entered. If the PIN number has been entered incorrectly, you need to enter the PUK code when prompted.
The line is noisy/distorted when I lift the phone off the hook.| •  Remove any electrical appliance which is too close to the phone or your device.

•  The cable or phone set might be faulty.

I hear a rapid engaged tone as soon as I lift the phone off the hook.| •   Put the phone on the hook and try again.

•   Please contact your service provider.

After dialing the last digit I hear nothing/silence.| When you have finished dialing you can press the # key or wait 4~8 seconds to connect the call.

Others

and the default password of the 5G CPE web page, please check the label on the device.

•   If you have changed the passwords and forgotten them, you need to restore the device to the factory default settings.

Getting More Help

You can get help by:

• Sending an email to mobile@zte.com.cn
• Visiting https://www.ztedevices.com

LEGAL INFORMATION

Copyright © 2021 ZTE CORPORATION.
All rights reserved.
No part of this publication may be quoted, reproduced, translated or used in any form or by any means, electronic or mechanical, including photocopying and microfilm, without the prior written permission of ZTE Corporation.
Notice
ZTE Corporation reserves the right to make modifications on print errors or update specifications in this guide without prior notice.

Disclaimer
Images and screenshots used in this guide may differ from the actual product. Content in this guide may differ from the actual product or software.

Trademarks

• ZTE and the ZTE logos are trademarks of ZTE Corporation.
• Other trademarks and trade names are those of their respective owners.

Warning and Notice

Safety Precautions

• Some electronic devices may be susceptible to electromagnetic interference. Locate the device away from TV set, radio and other electronic equipment to avoid electromagnetic interference.
• The device may interfere with medical devices like hearing aids and pacemakers. Consult a physician or the manufacturer of the medical device before using it.
• Please keep yourself at least 20 centimeters away from your device.
• Do not use your device in dangerous environments such as oil terminals or chemical factories where there are explosive gases or explosive products being processed.
• Please use original accessories or accessories that are authorized by ZTE. Unauthorized accessories may affect the device performance, damage the device or cause danger to you.
• Do not attempt to dismantle the device. There are no user-serviceable parts.
• Do not allow the device or accessories to come into contact with liquid or moisture at any time. Do not immerse the device in any liquid.
• Do not place objects on top of the device. This may lead to overheating of the device.
• The device must be placed in a well-ventilated environment for use.
• Do not expose the device to direct sunlight or store it in hot areas. High temperature can shorten the life of electronic devices.
• Do not allow children to play with the device or power adapter.
• The device is for indoor use only. Do not use the device outside.
• For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be easily accessible.

Cleaning and Maintaining

• Use an antistatic cloth to clean the device. Do not use chemical or abrasive cleanser as these could damage the plastic case. Turn off your device before you clean it.
• Use the device within the temperature range of -20℃ ~ +55℃, and the storage temperature range is – 40℃ ~ +70℃. The humidity range is 5%~95%.
• Do not use your device during a thunderstorm. Remove the mains power pack from the wall socket.

Limited Warranty
This warranty does not apply to defects or errors in the product caused by:

1. Reasonable abrasion.
2. End users’ failure to follow ZTE’s installation, operation or maintenance instructions or procedures.
3. End users’ mishandling, misuse, negligence, or improper installation, disassembly, storage, servicing or operation of the product.
4. Modifications or repairs not provided by ZTE or a ZTE-certified individual.
5. Power failures, surges, fire, flood, accidents, and actions of third parties or other events outside ZTE’s reasonable control.
6. Usage of third-party products or usage in conjunction with third-party products if such defects are due to the combined usage.
7. Any other cause beyond the range of normal usage intended for the product.
   End users have no right to reject or return the product, or receive a refund for the product from ZTE under the above-mentioned situations.
   This warranty is end users’ sole remedy and ZTE’s sole liability for defective or nonconforming items, and is in lieu of all other warranties, expressed, implied or statutory, including but not limited to the implied warranties of merchantability and fitness for a particular purpose, unless otherwise required under the mandatory provisions of the law.

Limitation of Liability
ZTE shall not be liable for any loss of profits or indirect, special, incidental or consequential damages resulting from or arising out of or in connection with using of this product, no matter whether or not ZTE had been advised, knew or should have known of the possibility of such damages, including, but not limited to lost profits, interruption of business, cost of capital, cost of substitute facilities or product, or any downtime cost.

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