Electrolux EP72-46DGA Air Purifier Instruction Manual
- June 13, 2024
- Electrolux
Table of Contents
- Electrolux EP72-46DGA Air Purifier
- Product Information
- Key Features
- Product Usage Instructions
- GENERAL SAFETY INFORMATION
- INFORMATION ABOUT RADIO
- Electrical Information
- Safety Precautions
- DISPOSAL
- BEFORE STARTING
- DESCRIPTION OF YOUR AIR PURIFIER
- USING INSTRUCTION
- USING YOUR PRODUCT
- REPLACING FILTERS
- TROUBLESHOOTING
- | ISSUE| TROUBLESHOOTING| NOTES
- ABOUT COMPANY
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Electrolux EP72-46DGA Air Purifier
Product Information
- Product Name: Electrolux Air Purifier
- Model: ULTIMATEHOME 700
- Manufacturer: Electrolux
- Description: The Electrolux Air Purifier is designed to improve indoor air quality by effectively removing particles, odors, and pollutants from the air. It features multiple filters, including a mesh pre-filter, an ultrafine particle filter, a VOC odor filter, and an antibacterial cartridge. The air purifier also has a humidification function to add moisture to the air.
Key Features
- Front Panel with Control Panel Display
- Mesh Pre-filter
- Ultrafine Particle Filter
- VOC Odor Filter
- Sensor Box
- Water Tank with Cap
- Louvre Swing
- Humidification Filter
- Antibacterial Cartridge
- Fan Speed Control
- Air Quality Light
- Mode Display
- ON/OFF Button
- Handle and Wheel for Portability
- Filter Drawer for Easy Maintenance
- Various Icons for Function Indication (Filter Change, Water
Tank, WiFi, Ionizer, Scheduler, Child Lock, Light Sensor)
Product Usage Instructions
- Place the Electrolux Air Purifier in a suitable location with enough space around it for proper airflow.
- Ensure that the unit is connected to a power source.
- To turn on the air purifier, press the ON/OFF button located on the front panel.
- Use the MODE button to select the desired operating mode (e.g., Auto, Manual, Sleep).
- Adjust the fan speed using the fan speed control button. Choose from multiple speed settings to suit your preference.
- Set the desired humidity level by using the humidity setting control.
- Monitor the air quality using the air quality light and adjust the air purifier’s operation accordingly.
- Regularly check and clean the mesh pre-filter, ultrafine particle filter, VOC odor filter, and antibacterial cartridge as instructed in the user manual.
- When the filter change icon appears, replace the filters with original Electrolux consumables.
- Refill the water tank when necessary and ensure that the water tank cap is securely closed.
- Avoid blocking or covering the air intake area, fan area, and air outlet grill to maintain proper airflow.
- Keep the air purifier away from heat sources and do not direct airflow at fireplaces or other heat-related sources.
- Follow all safety precautions mentioned in the user manual, including keeping children and vulnerable people away from the unit and avoiding contact with wet hands.
- Dispose of the product responsibly by taking it to an official collection point or an Electrolux service center for proper recycling.
Thank you for choosing the Electrolux air purifier. Always use original Electrolux consumables, accessories and spare parts to get the best results out of your unit. This appliance is designed with the environment in mind and hence all plastic parts are marked for recycling purposes.
GENERAL SAFETY INFORMATION
This USER MANUAL provides specific operating instructions for your model OR series. Use the unit only as instructed in this manual. These instructions are not meant to cover every possible condition and situation that may occur. Common sense and caution must be practiced when installing, operating, and maintaining any appliance.
- WARNING! – CHILDREN & VULNERABLE PEOPLE SAFETY
- Risk of suffocation, injury or permanent disability. Keep all packaging away from children.
- This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the unit in a safe way and understand the hazards involved.
- Cleaning and user maintenance shall not be made by children without supervision. Children shall not play with the unit. Children under 3 years of age should be kept away from the unit unless continuously supervised.
- CAUTION! – AVOID INJURY OR DAMAGE TO THE UNIT OR PROPERTY
- Do not direct airflow at fireplaces or other heat related sources as this could cause flare ups.
- Do not climb on or place objects on the unit. Do not hang objects off the unit.
- Do not place containers with liquids on the unit.
- Turn OFF the unit at the power source when it will not be used for an extended period.
- Do not block or cover the air intake area, fan area and air outlet grill. Ensure that any electrical/electronic equipment is at least 30cm away from the unit.
INFORMATION ABOUT RADIO
WiFi working frequency and maximum output power: 2.4 GHz; 15dBm RFID working frequency and maximum output power: 13.56 MHz; 30dBm ± 10% Power consumption of the product in network standby is less than 2.0W
Electrical Information
WARNING! Avoid fire hazard or electric shock.
- This unit can be used in 50Hz or 60Hz power supply without any change. Do not use an extension cord or an adaptor plug.
- Do not remove any prong from the power cord. Do not pinch, bend, or knot the power cord.
- Do not cut or damage the power cord. If the supplied power cord is damaged, it should only be replaced by Electrolux, its service agent or similarly qualified persons. This unit contains no user serviceable parts. Always call an authorized
- Electrolux servicer for repairs.
- If you are not sure the outlet is adequately grounded or protected by a time delay fuse or circuit breaker, have a qualified electrician install the proper outlet according to the National Electrical Code OR applicable local codes and ordinances.
- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. Read product labels for flammability and other warnings.
- Do not let water or any other liquid or flammable detergent enter the unit to avoid electric shock and/or a fire hazard. Be sure to unplug he unit before cleaning.
- Never unplug the unit by pulling on the power cord. Always grip the plug firmly and pull straight out from the receptacle.
Safety Precautions
- Do not insert or place fingers or objects into the air discharge area or front facing grille of the unit. Do not start or stop the unit by unplugging the power cord or turning OFF the power at the electrical box.
- In the event of a malfunction (sparks, burning smell, etc.), immediately stop the operation, disconnect the power cord, and call an authorized Electrolux servicer.
- Do not operate the unit with wet hands.
- Do not pull on the power cord.
- Do not touch the fan blade when removing the filter(s).
- Do not incline the product more than 10°, or move the product when there is water in the tank/filter drawer, 0~10° >10° since it may cause leakages.
DISPOSAL
This symbol on the product or on its packaging indicates that the product may not be treated as household waste. To recycle your product, please take it to an official collection point or to an Electrolux service center that can remove and recycle the electric parts in a safe and professional way. Follow your country’s rules for the separate collection of electrical products.
BEFORE STARTING
- Read this manual carefully.
- Check that all parts described are included.
- Pay special attention to the safety precautions!
DESCRIPTION OF YOUR AIR PURIFIER
- Front Panel
- Mesh pre-filter
- Ultrafine particle filter
- VOC odor filter
- Control panel display
- Louvres
- Hood
- Water tank
- Handle
- Sensor box
- Water tank cap
- Humidification filter
- Antibacterial Cartridge
- Filter drawer
- Side panel
- Wheel
- ON/OFF button
- MODE button
- Fan speed
- Louvre swing
- Humidity setting
- Air Quality light
- MODE display
- FAN SPEED indicator
- Swing indicator
- Humidity indicator
- Warning alert icon
- Filter change icon
- Water tank icon
- Wifi icon
- Ionizer icon
- Scheduler icon
- Child lock icon
- Light sensor
NOTE: Your specific model may not have all the components and features listed within this USER MANUAL. Please check the product packaging OR the product specification page on our website for exact details of your model. Electrolux reserves the right to change information contained herein without notice.
USING INSTRUCTION
UNBOXING & SETUP
Please be careful while unboxing the air purifier. The unit has several
detachable components which may have come loose in transport, so open the box
with care and while placed on a large flat surface on the floor.
- Taking the humidification filter from the top pulp and remove the plastic bag of it. Then gently lift out the unit from the box, remove the plastic packaging and discard as per safety and local recycling instructions.
- Remove the water tank from the back of the unit.
- Remove the side panel and pull out the filter drawer.
- Take out the filter drawer and then place the humidification filter, filter drawer and side panel back into the unit in the same order as origially found. (refer to image 1).
- Unscrew the cap and fill the tank with water. Close the cap tight and replace the water tank onto the unit. (refer to image 4).
- Remove the front panel by gently pulling it away from the unit with both hands.
- Take out the mesh pre-filter, ultrafine particle filter and VOC odor filter and remove all plastic packaging. Discard as per safety and local recycling instructions.
- Place the filters back into the unit in the same order as originally found (i.e. VOC odor filter goes in first).
- Attach the mesh pre-filter and the front panel back to the unit. (refer to image 5&6).
- Plug the unit’s power cord to the nearest power socket so that the ON/OFF button on the product control panel gets illuminated.
- For best results, operate the unit in an enclosed area with doors & windows closed when feasible.
CONTROL PANEL STATES
- STANDBY STATE: Once plugged, the unit is on standby state, the indicators on the control panel are dimmed except POWER button (30%) and Wifi icon (will only blink if activating onboarding).
- DAY & NIGHT: The unit is equipped with a light sensor, which measures the light conditions in the room. The sensor will dim the light intensity of the display when using the product in a dark room to give a non-disturb user experience during night time.
- INACTIVE STATE: If user does not interact with the control panel for over 15 seconds, the control panel will enter inactive state where the active buttons and indicators are dimmed to 30%, and the rest of the display panel will be fully dimmed.
USING YOUR PRODUCT
TURNING ON
Press the ON/OFF button to turn ON the air purifier, the unit will run in
default setting (SMART mode, Humidity off and the louvers pointing forward)
when used the unit the first time. Next time you start the unit it will resume
the last settings you had before turning OFF the product.
NOTE: When turning ON the air purifier, it will take about 10 seconds for
the sensors to calibrate and analyze the air quality. During this time, the
air quality indicator will pulsate slowly in white.
CHANGING MODES & FAN SPEEDS & SWING & HUMIDITY
-
Press the MODE button once to toggle between the two modes: SMART and MANUAL
SMART: This is the default mode the unit will start in. In the SMART mode the unit will utilize the sensor data as input to decide on the appropriate fan speed and humidification level for a comfortable air environment ,depending on the temperature in the room. The fan speed or humidification level, can not be adjusted by the user under this mode. Please see the AIR QUALITY INDICATOR section for more details.
MANUAL: In the MANUAL mode the unit will utilize the sensor data as input only to show the air quality level via the air quality indicator but will not self-adjust the fan speed. This mode is best utilized for a quick burst of cleaning, especially when the user anticipates an increase in particulate matter in the room due to household chores (e.g. vacuuming). -
FAN SPEED: While in MANUAL mode, Press the FAN button to adjust the fan speed – the air purifier has 5 levels fan speed, the fan speed indicator will show the fan speed.
NOTE: The unit will ramp up OR down to chosen speed setting gradually. -
SWING: Press SWING button can active Swing feature to get your desired air flow direction. There have below 3 options:
- Narrow (Move the fins/louvres in the grill in a consistent way in a narrow angle range).
- Wide (Move the fins/louvres in the grill in a consistent way in a wide angle range).
- Natural Breeze (Move the fins/louvers in the grill in a random way back and forth with a wide angle range).
-
HUMIDITY: Press HUMIDITY button to turn on the Humidification function and chose your target humidity level (40%, 50% and 60%). Once activated, the humidification filter will run until the relative humidity level of the room reaches the target humidity level you choose. The unit will then attempt to maintain this target of humidity in the air. In Humidity mode, please observe;
-
If the room is large or windows or doors are open the target humidity level may not be reached.
-
The air coming out from the air purifier will have a higher humidity than the target humidity setting, so that the room can get humidified.
FEATURE ICONS AND INDICATORS
NOTE: Not all indicators OR feature icons might be available on your
model. Please consult packaging information or the product specifications on
the website for details on available features.
-
ALERT: The alert icon will light up to alert you of a possible electrical or electronic error with your unit. Please refer to the Electrolux App for details on the error type, component details and any mitigating actions. More details can also be found in the ERRORS & TROUBLESHOOTING section below.
-
FILTER CHANGE: The high efficiency filter(s) in the unit cannot be washed, they can only be replaced. The filter change icon will light up to remind you to change your filter(s). Your air purifier may equip with more than one filter, so please refer to the Electrolux App for details on which filter layer is to be replaced. Always ensure the plastic protective bag is removed before its use in the unit. After the used filter is replaced, the filter change icon will turn off automatically and no reset action is needed.
-
WATER TANK: The water tank icon will light up to remind you refill the water tank for humidifying. After the water tank is refilled, the water tank icon will turn off automatically and no reset action is needed.
-
WiFi: The unit is equipped with a WiFi module, which enables remote control and access to many more features including time-based tracking of your indoor air quality data. When the unit is connected to the home WiFi, this icon will light up. If the icon is blinking, it indicates a temporary loss of WiFi connectivity – please refer to the Electrolux App for more details.
NOTE: Download our Electrolux App and follow the step-step onboarding instructions to bring the air purifier online. -
IONZIER: The unit is equipped with an ionizer module, which will enabled generates negative ions to further improve air purification process. The ionizer is OFF by default, press and hold MODE & FAN button simultaneously for 3 seconds to activate the ionizer feature. When the ionizer feature is activated, the ionizer icon will light up. You can also activate the Ionizer via the App. For more details on how an ionizer helps reduce airborne particles, please refer to the product information page on the website.
-
SCHEDULER: show a scheduled event from the app is running.
-
CHILD LOCK : The unit is equipped with a safety lock feature to disable the product control panel to avoid unintended pressing. Press and hold MODE & POWER button simultaneously for 5 seconds to activate the child lock feature. The child lock icon will light up when the feature is activated. When the control panel is locked, you can only make changes via App.
-
AIR QUALITY INDICATOR: The unit is equipped with an air quality sensor(s). The laser-based particulate matter (PM) sensor is a high precision particle sensor that can detect PM1, PM2.5 and PM10 levels. The air quality indicator will visually – with the aid of a color scale – show the real-time air quality as per table below. When in SMART mode, the air quality level will also determine the fan speed as per table below.
NOTE: Please ensure regular cleaning of the sensor window to ensure it does not get clogged with dust and sensors keep performing accurately. Also ensure optimal humidity levels (between 35-80%) for accurate reading from the sensors.
LIGHT’S COLOR | PM 2.5 (μg/m3) | AIR QUALITY |
---|---|---|
Blue | 0-15 | Good |
Green | 16-35 | Average |
Orange | 36-75 | Poor |
Red | >75 | Very Poor |
HOOD ADJUSTMENT
HOOD: The unit is equipped with a hood to give a comfortable air
environment. Adjust the air outlet direction by pulling up the hood manually.
The hood can be adjusted in desired angle between 6˚ – 90˚.
ONBOARDING
NOTE: Some steps in the onboarding flow may have changed, please follow
step by step instructions in the latest version of the App as reference in
case of discrepancy. Please ensure home WiFi is running on 2.4 GHz band, as
the 5Ghz band will not be recognized by the air purifier.
Please find the Electrolux App in the iOS App or Google Play store, download
it, sign up and login to the App. Here you will be able to ‘Add a device’ in
the App and follow the step by step instructions for onboarding the unit –
steps below are indicative.
CLEANING & CARING
NOTE: Always unplug the air purifier before cleaning to prevent shock
or fire hazards. Never use abrasive, harsh detergents OR wax for cleaning the
unit. The high efficiency filters cannot be washed, they must always be
replaced when at the end of life.
- Ensure the sensor window is kept unclogged for optimal performance of the unit. It is natural for dust to accumulate in this area, hence ensure regular (e.g. once per 4 weeks) vacuuming of the sensor window with a vacuum cleaner that has a narrow nozzle/brush.
- The plastic parts of the unit should be cleaned with an oil-free dry cloth. For stains on plastic parts, use a slightly damp soft microfiber cloth to gently rub against the stain.
- . The fabric attached to the front panel should be wiped with an oil-free dry cloth or by using a vacuum cleaner with a soft brush. The area around the air inlet on the front of the unit may accumulate more dust than some other parts and hence may require more frequent cleaning to ensure optimal performance. The mesh filter should occasionally be wiped off or cleaned with a vacuum cleaner to avoid loss of performance.
STORAGE
When storing the air purifier, besides unplugging the unit, clean the mesh
filter, and ensure that unit, including the fabric front panel, are covered to
avoid accumulation of dust. For the Humidification model make sure to also
empty the filter drawer, remove the humidification filter and let it dry, and
empty the water tank before storing the product, to avoid mold buildup inside
the product, which could lead to undesired smells.
REPLACING FILTERS
REPLACE HEPA FILTERS
NOTE: The filters
- except for the mesh pre-filter and humidification filter
- cannot be washed and must always be replaced when at end of life. The air purifier have a variety of filters to choose from, tailored to your lifestyle needs. Head over to the Electrolux App or the product information page on our website for a guide on choosing the appropriate filter for your needs. Please visit your local electrolux website to order your replacement filter.
-
For the best experience and to secure an uninterrupted use of the air purifier, please monitor the filter’s remaining lifetime in the Electrolux App and order a replacement filter in due time before the remaining filter lifetime reaches 0%. If you have notifications enabled, the Electrolux App will inform you when the filter life is close to end of life (e.g. at 5%).
-
When one or more of the filters is at end of life, the filter change icon will light up on the product control panel to indicate the need for replacement. Please head over to the Electrolux App to correctly identify which filter is at end of life and needs replacement. When filter is at end of life, the unit’s fan speed may be reduced in SMART mode.
-
The used filter might be heavily coated with dust and particulate matter so before opening the front panel, please ensure a disposable bag or packaging is at hand to place the used filter in.
-
Turn OFF the air purifier or unplug the unit before changing the filters, to ensure that the filter change icon will be turned OFF. Remove the front panel and the mesh pre-filter and put them aside. Next remove the filter which is at end of life and place it in the disposable bag at hand.
-
Next, please remove the plastic packaging from the replacement filter and insert the filter in the appropriate place. Please ensure the VOC odor filter goes in first inside the unit, followed by the ultrafine particle filter. Reinsert the mesh pre-filter, close the front panel and turn ON the unit. The filter change icon on the product control panel will no longer be lit and the Electrolux App will indicate the same, with a new filter lifetime reading.
NOTE: In case the change is only reflected on the product control panel and not the Electrolux App, please restart the App and the unit, before further troubleshooting. -
Discard the used filter as well as any plastic packaging according to local recycling guidelines.
REPLACE HUMIDIFICATION FILTER AND ANTIBACTERIAL CARTRIDGE
NOTE: The humidification filter and antibacterial cartridge need to be
replaced around every 1 year, following below steps to replace them. (refer to
image 2&3).
- Remove the water tank from the back of the unit first.
- Remove the side panel and pull out the filter drawer.
- Take out the humidification filter inside the filter drawer, loosen the shaft caps, separate the hooks in the humidification filter wheel frame and take out the humidification filter. Insert a new humidification filter into the wheel. Reassemble in the reverse order and lock the wheel caps. (refer to image 5&6).
- After removing the humidification filter, you will find the antibacterial box is inserted in the groove of the filter drawer base, pull it out and replaced with the new one.
- Then place the humidification filter wheel, filter drawer and side panel back on to the unit in the same order as delete. And make sure to fit the humidification filter wheel in the correct orientation. One of the wheel caps is larger that the other.
REFILL THE WATER TANK
NOTE: Please use tap water when filling the water tank. Hot water (over
40 °C), chemicals / detergents or adding fragrances may affect the product and
humidification function. Please also observe that dirty water (including well
water), can increase the risk of fungi / bacteria and mold growing.
- When the water tank is empty, the water tank indicator will light up on the control panel to remind you to refill the water tank. You will also get an alert in the App.
- Lift the water tank carefully to avoid water dripping on the floor. Turn the tank upside down, open the cap then fill the tank up with water. (refer to image 4).
- Next, close the cap and replace the water tank back on to the unit.
TROUBLESHOOTING
When fault indicators show that the system is not operating properly, perform
the following check.
The table below is only a limited list. For the latest and complete section on
troubleshooting, FAQ and error guide please refer to the corresponding section
on our website or the Electrolux App.
| ISSUE| TROUBLESHOOTING| NOTES
---|---|---|---
1| The air purifier’s
alert icon is lit.
| If you have just bought the unit OR inserted new filter(s), please ensure that the filter(s) are
positioned in the correct way for the RFID tags to be read by the sensor.
Generally, the unit comes with a variety of sophisticated sensors, electronics and other electrical components and if one of these is malfunctioning, you will see the alert icon on the product control panel light up. For more details on steps to resolve, please head over to the Electrolux App and check for details whenever you see this icon lit.
| Please have at hand the unit’s PNC and SERIAL number if you need to contact
Electrlux service organisation for support.
2| The air purifier is running at max fan speed all the time
for extended periods
| If in MANUAL mode, please check the fan speed slider on the product control panel or within Electrolux App and adjust it to desired level.
If in SMART mode, please check air quality indicator on the product control panel or within Electrolux App – if all PM values are constantly showing 999- 1000 without any reduction then most likely the sensor is clogged. Please use a vacuum cleaner to clean the sensor via the sensor window – detailed instructions in CLEANING, CARING & STORAGE section above.
| The PM sensor in the unit is highly accurate and sensitive and it is normal
for the purifier to react to poor air quality by ramping up the fan speed – to
get your indoor air quality back to safe levels.
3| The air purifier is running at lowest fan speed all
the time for extended periods
| If in MANUAL mode, please check the fan speed on the product control panel display or within Electrolux App and adjust it to desired level.
If in SMART mode, please check air quality indicator on the product control panel or within Electrolux App – if all PM values are constantly reading very good without any increase then this is normal behavior for the unit – your air quality is very
good! If the PM2.5 value is high and the unit is still operating at lowest fan speed, then please check filter change icon on the product control panel
or within Electrolux App and if lit please replace used filter with a new one, this should resolve the specific fan speed issue.
If neither of the above steps OR instructions in the Electrolux App help, please refer to item 9 in the table.
| The unit is designed so that when a filter is at end of life, it will discourage usage till
the filter is replaced, by limiting the fan speed so as not to reintroduce the captured particulate matter back into the air.
4| The air purifier produces
a loud or abnormal noise
| Please ensure that the plastic bags around the filters has been removed, ensure the air inlet (around the front panel) and air outlet grill (top of the unit) are unobstructed and that there is a clearance of at least 30 cm between the unit and the nearest surface.
If neither of the above steps OR instructions in the Electrolux App help, please refer to item 12 in the table.
| If there is an abnormal noise in your product, even after checking the
steps in the trouble shoot guide, please contact an Electrolux authorized
service center for further support.
---|---|---|---
5| The air purifier or fan does not operate| Ensure that the unit is receiving
power. If needed, try pushing the power plug firmly into the wall socket to
check if this resolves the issue. Check that the fuse of your home has not
blown or that the circuit breaker has been tripped. Replace fuse or reset
circuit breaker if needed.
If neither of the above steps OR instructions in the Electrolux App help, please refer to item 12 in the table.
|
6| The air purifier is running but the air quality does not improve| If in
SMART mode, closely monitor the difference in air quality levels within the
Electrolux App for next 20 minutes – if you do not see any improvement of the
air quality values in the Electrolux App during this period then follow the
step below.
Change to MANUAL mode and adjust the fan speed to a higher level to see if this helps resolve the issue. If you still do not see any improvement.
Close any open doors OR windows to the outside of the room and rerun the unit at the highest fan speed for 20 minutes. If this resolves the issue, we recommend that you operate the unit in this sealed environment as much as possible, till the air quality is also at a good level.
| If the unit is placed in a room larger than the recommended size, it will take longer for the
air quality to improve – please be patient and maintain the unit at the highest feasible speed.
7| The air purifier produces or emits a strange smell| The first time you run the unit, you may perceive a plastic, glue or paint smell – especially near the air outlet grill – this is unavoidable in some cases (like the ‘new car smell’) but should disappear quickly.
If you perceive a burning smell, please disconnect the unit and contact Electrolux authorized service center for further support.
The VOC filter is in the end of life. Please change to a new VOC filter.
| Always ensure that the filters are covered in appropriate packaging while
stored away between uses, and that all parts are dry to avoid smell or mould
build up.
8| The filter icon is lit, even though I recently changed the filters| Turn
OFF the unit with the ON OFF button, or unplug and re-plug the unit, to see if
the icon disappears.| It is important to turn OFF the unit before changing the
filter,
in order to reset the product.
---|---|---|---
9| The air purifier or fan does not operate| The water refill light flashes.
Make sure the water tank is properly installed and there is enough water in
the water tank. Ensure that the side panel is closed.|
10| There are some white or yellow deposits
on the humidification filter
| The white deposits are called lime scale and they consist of minerals from
the water. Scale on the rotary humidification filter affects the humidifying
performance,however it does not harm your health. Follow the cleaning
instructions in the user manual.|
11| It takes a long time to reach the target humidity level| Humidification
technology evenly distributes invisible water vapour into your room. In dry
conditions moisture from the humidifier will be absorbed by walls , furniture,
and other items in your room. Ventilation of dry outside air
will also increase the time it takes to reach the target humidity. To optimize humidification and purification performance, it’s recommended to close doors and windows during use. Change the humidification filter evey year.
|
12| I am unable to connect the Air purifier to the App| If you are unable to
onboard the unit and connect it to the Electrolux App after a couple of
attempts following the steps in the Electrolux App and FAQ, then please
contact an Electrolux authorized service center for support.| The WiFi chip in
the unit operates only at 2.4Ghz so please ensure your home WiFi is operating
at this bandwidth.
13| I have another issue not listed here OR none of the above steps have
helped resolve the issue| You can search for more troubleshooting and FAQ
guides on our website OR the Electrolux App under the product information
pages, or directly contact Electrolux authorized service center for support.
Thank you!
| Please have the unit’s PNC and serial number available when contacting the
Electrolux service. This information can be found on the rating label which is located on the main unit behind the front cover.
ABOUT COMPANY
- The software in the air purifier is partly based on free and open source software. To see the full copyright information and applicable license terms, please visit: https://emtech.delta.electrolux.com/license
- For more information visit electrolux.com
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>