Hoover FACCWSM21M SmartWash Pet Complete Carpet Cleaner User Manual
- June 13, 2024
- Hoover
Table of Contents
- Hoover FACCWSM21M SmartWash Pet Complete Carpet Cleaner
- Product Information
- Product Usage Instructions
- Tools & Accessories
- IMPORTANT SAFETY INSTRUCTIONS
- What’s in the Box?
- Getting to Know Your HOOVER® SmartWash Pet Complete
- Tools & Accessories
- Before You Begin Cleaning
- Pretreating
- TECHNICAL SPECIFICATIONS
- Getting Started With Your SmartWash Carpet Cleaner
- Using Your SmartWash Pet Complete Carpet Cleaner
- Maintenance
- Maintenance
- STORAGE
- LUBRICATION
- Tools and Accessories
- Need Help?
- Troubleshooting
- Cleaning Solutions
- Questions or Concerns?
- Troubleshooting
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Hoover FACCWSM21M SmartWash Pet Complete Carpet Cleaner
Product Information
Product Name | Automatic Carpet Cleaner |
---|---|
Model Number | FACCWSM21M |
Intended Use | Household use only. Commercial use voids warranty. |
Distributed By | Techtronic Industries Australia Pty Ltd (Australia) |
Techtronic Industries N.Z. Limited (New Zealand)
Product Usage Instructions
- Read all instructions carefully before assembly and use.
- Ensure the product is grounded properly to reduce the risk of electric shock.
- What’s in the Box?
Item | Description |
---|---|
Carpet Cleaner | Main unit for cleaning carpets |
Solution Tank | Tank for holding cleaning solution |
Clean Water Tank | Tank for holding clean water |
Dirty Water/Recovery Tank | Tank for collecting dirty water during cleaning |
Accessory Hose | Hose for attaching various cleaning tools and accessories |
Spot Chaser Pretreat Wand | Removable handle with a separate solution tank to |
pretreat
stains
FlexForceTM PET PowerBrushes| Removable brushes for thorough cleaning,
especially for pet
stains
2-in-1 Accessory Tool| Tool for cleaning stairs, upholstery, and car interiors
Pet Tool| Tool with rubber nubs for scrubbing pet stains on floors,
stairs, and furniture
SpinScrub Tool| Tool with rotating brush for cleaning stubborn stains
Mesh Tool Storage Bag| Bag for storing tools and accessories
Sample Bottle of Cleaning and Pretreat Solution| Bottle of cleaning solution
for testing and initial use
Note: Tools and accessories may vary per model.
Tools & Accessories
CAUTION: Tools & Accessories are NOT to be used on pets. Always remove the power plug from the power supply before fitting or removing accessories.
- 2-in-1 Accessory Tool: Tackle dirt and stains throughout the home, from stairs, upholstery, and even in the car clean-ups. The rotating brush is especially useful for cleaning stubborn stains.
- Spot Chaser Pretreat Wand: Removable handle with a separate solution tank to pretreat stains before you clean or as you go.
- SpinScrub Tool: Tackle dirt and stains throughout the home, from stairs, upholstery, and even in the car clean-ups. The rotating brush is especially useful for cleaning stubborn stains.
- Pet Tool: The rubber nubs are perfect for scrubbing pet stains on floors, stairs, and furniture. The Pet Tool cleans messes with ease for hygienic clean-ups.
If you have any queries or concerns about using your Hoover cleaner:
- Visit Hoover.com.au or Hoover.co.nz
- Calling 1300 698 130 (AUS)
DISTRIBUTED BY:
- Techtronic Industries Australia Pty Ltd
- 31 Gilby Rd, Mount Waverley, VIC, 3149,
- Melbourne. Australia
- www.hoover.com.au
- Techtronic Industries N.Z. Limited
- 2 Landing Drive, Mangere, Auckland, 2022,
- New Zealand
- www.hoover.co.nz
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
READ ALL SAFETY WARNINGS AND INSTRUCTIONS BEFORE USING THIS PRODUCT.
WARNING: When using an electrical product, basic precautions should
always be followed to avoid electric shock, fire, and/or serious injury,
including the following:
- Fully assemble product prior to use.
- Operate cleaner only at voltage specified on data plate on lower back of cleaner.
- Do not leave appliance when plugged in. Unplug from outlet when not in use and before cleaning or servicing.
- Use indoors only. Do not immerse. Use only on surfaces moistened by the cleaning process.
- To Reduce the Risk of Fire and Electric Shock due to internal component damage, use only Hoover® Cleaning Fluids intended for use with this appliance. See the Cleaning Fluid section (page 11) of this manual.
- Do not allow to be used as a toy. Not intended for use by children age 12 and under. Close supervision is necessary when used near children. To avoid injury or damage, keep children away from product, and do not allow children to place fingers or other objects into any openings.
- Use only as described in this manual. Use only manufacturer’s recommended attachments and products.
- Do not use product with damaged cord or plug. If product is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call customer service at 1300 698 130 (AUS) prior to continuing use.
- Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not place product on cord. Do not run appliance over cord. Keep cord away from heated surfaces.
- Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
- Do not handle plug or appliance with wet hands.
- Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
- Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
- Turn off all controls before unplugging.
- Use extra care when cleaning on stairs. To avoid personal injury or damage, and to prevent the cleaner from falling, always place cleaner at bottom of stairs or on floor. Do not place cleaner on stairs or furniture, as it may result in injury or damage.
- Do not use to pick up flammable or combustible liquids, such as gasoline, or fine wood sandings, or use in areas where they may be present.
- Connect to a properly grounded outlet only. See Grounding Instructions.
- Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
- Do not use without filters and tanks in place.
- Do not clean over floor electrical outlets.
Alkaline Batteries (non-rechargeable)
Batteries should be collected, recycled or disposed of in an environmentally sound manner. Dispose of used batteries promptly according to local recycling or waste regulations.
CAUTION: TO REDUCE THE RISK OF DAMAGE:
- Avoid picking up hard, sharp objects with this product, as they may cause damage.
- Store appropriately indoors in a dry place. Do not expose machine to freezing temperatures.
- Do not use sharp objects to clean out hose as they can cause damage.
- To assist in reducing drying time, be certain the area is well ventilated when using detergents and other cleaners with this machine.
- To help prevent matting and resoiling, avoid contact with carpets until they are dry. Keep children and pets away from carpets until they are completely dry.
- Do not store extractor with solution in tanks.
- With brushes on, do not allow cleaner to sit in one location for an extended period of time, as damage to floor can result.
- DO NOT USE THIS EXTRACTOR ON HARD FLOORS. USING THIS PRODUCT ON HARD FLOORS MAY SCRATCH OR DAMAGE YOUR FLOOR.
- Water will drip from the brushes and underside of the product after use and may puddle. To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use (a) do not leave the product on wood and laminate surfaces and remove to a hard surface and (b) place unit on absorbent material (such as a towel) to soak up drips.
GROUNDING INSTRUCTIONS:
This appliance must be grounded. If it should malfunction or breakdown,
grounding provides a path of least resistance for electric current to reduce
the risk of electric shock. This appliance is equipped with a cord having an
equipment-grounding conductor (C) and grounding plug (A). The plug must be
inserted into an appropriate outlet (B) that is properly installed and
grounded in accordance with all local codes and ordinances.
WARNING:
- Improper connection of the equipment-grounding conductor can result in the risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the appliance – if it will not fit the outlet, have a proper outlet installed by a qualified electrician.
- The motor is equipped with a thermal cut-out. If for any reason the machine should overheat, the thermostat will automatically turn the machine off.
- Should this occur, unplug the machine from the electrical outlet and turn off the switch. Allow the machine to cool for approximately one (1) hour before reusing.
- Hoover recommends the use of a Residual Current Device rating of 30mA or less.
- Use only Australian/New Zealand approved 10amp extension cords. Care should be taken to arrange the extension cord to prevent it being a trip hazard.
What’s in the Box?
Getting to Know Your HOOVER® SmartWash Pet Complete
-
Triggerless Handle Design & Removable Spot Chaser Pretreat Wand
-
Clean Water Tank
-
Filter
-
Dirty Water/Recovery Tank
-
Hose Connection
-
Removable Recovery Nozzle
-
Automatic Wash/
Dry LED Display -
Removable FlexForce™ PET PowerBrushes
-
Solution Tank
-
Carry Handle
-
Cord Wrap
-
Handle Release Pedal
-
On/Off Pedal
Tools & Accessories
CAUTION Tools & Accessories are NOT to be used on pets. Always remove the power plug from the power supply before fitting or removing accessories
-
2-in1 Accessory Tool:
Tackle dirt and stains throughout the home, from stairs, upholstery and even in the car clean-ups. The rotating brush is especially useful for cleaning stubborn stains. -
SpinScrub Tool:
Tackle dirt and stains throughout the home, from stairs, upholstery and even in the car clean-ups. The rotating brush is especially useful for cleaning stubborn stains. -
Spot Chaser Pretreat Wand:
Removable handle with a separate solution tank to pretreat stains before you clean or as you go.. -
PET Tool:
The rubber nubs is perfect for scrubbing pet stains on floor, stairs and furniture. The Pet Tool cleans messess with ease for hygienic clean-ups.
Before You Begin Cleaning
- Vacuum carpet and upholstery thoroughly before use.
- Don’t use the carpet cleaner as a traditional vacuum cleaner.
- Check the label on your upholstery to make sure it is suitable for wet cleaning before using your HOOVER® carpet cleaner.
- Test for colorfastness in a small, hidden area. Gently rub surface with a dampened white cloth. Wait ten minutes and check for color removal or bleed with a white paper towel.
- Move furniture out of area to be cleaned. Place aluminum foil or wax paper under legs of furniture too heavy to move to prevent wood finishes from staining carpet. Pin up furniture skirts and draperies.
Pretreating
- For best results, pretreat stains with a HOOVER® spot treatment to help loosen and remove even the most stubborn stains.
- Available at additional cost if not included with your model.
- NOTE: To prevent staining, use plastic or aluminum foil to protect wood or metal surfaces from possible water spray.
- NOTE: To avoid damage to wood floors underneath area rugs or carpet, place waterproof material (ex: plastic) underneath them before cleaning.
CAUTION
- Do not clean over floor electrical outlets. Water will drip from the brushes and underside of the product after use and may puddle. To avoid damage to wood and laminate flooring and to avoid potential slip hazard, after use (a) do not leave the product on wood and laminate surfaces and move to a hard surface and (b) place cleaner on an absorbent material (such as a towel) to soak up drips.
- IMPORTANT: For full suction, it is important that the Dirty Water Tank is properly secured before cleaning.
- Continue using dry strokes until little water is visibly passing through the Nozzle.
- For best results, HOOVER® recommends rinsing carpet with water only. This removes residual carpet cleaning solution. Remove Solution Tank and repeat. For heavily soiled areas, repeat. Avoid saturating carpet.
- NOTE: Empty Dirty Water Tank when the motor sound becomes higher pitched and there is a loss in suction (see “Automatic shut-off”). You will also see the float rise and shut off suction at the same time.
- IMPORTANT: Only use approved Hoover Carpet Washer solutions in your cleaner to avoid invalidating the warranty. Using other detergents may invalidate the warranty.
TECHNICAL SPECIFICATIONS
- NAME HOOVER SMARTWASH PET COMPLETE AUTOMATIC CARPET CLEANER
- MODEL FACCWSM21M
- PRETREAT WAND 200ML
- VOLTAGE 220-240V ~50Hz
- CLEAN TANK 3.8 LITRE
- WATTAGE 1200W
- DIRTY TANK 2.1 LITRE
- CORD 9M
- SOLUTION TANK 450 ML
- WEIGHT 9.0KG
- PRETREAT WAND USES 2X AAA BATTERIES
Getting Started With Your SmartWash Carpet Cleaner
IMPORTANT: Fully assemble before operating. Ensure that the power plug is removed from the power supply before assembly.
ASSEMBLY
- Slide the handle into the base until you hear a “click”.
- Wrap the power cord around the cord hooks for convenient storage.
IMPORTANT: Screw the solution tank cap tightly when refitting. Do not leave the solution stored in the tanks between uses. Unused solution can be poured back into the bottle.
FILL THE CLEAN WATER TANK
- Lift up to remove the Clean Water Tank.
- Remove the cap and add warm water (max 40°C) to the top of tank. Replace cap.
- Align Clean Water Tank with the body of the cleaner and press FIRMLY into place.
FILL THE SOLUTION TANK
- Remove the Solution Tank from the back of the cleaner.
- Remove the cap and fill with HOOVER® Cleaning Solution to the top of the tank. Replace cap.
- Place the Solution Tank back into the cleaner and press FIRMLY into place.
Using Your SmartWash Pet Complete Carpet Cleaner
CAUTION Not to be used for grooming a pet.
IMPORTANT: Do not use bleach. Damage to the cleaner will result. Only use
approved Hoover Carpet Washer solutions in your cleaner.
-
Unwrap the power cord and plug cleaner in an electrical outlet.
-
Step on the Handle Release Pedal to recline the cleaner to cleaning position.
-
Step on the On/Off Pedal to turn ON.
CAUTION
Use extra care when cleaning on stairs. To avoid personal injury or damage, and to prevent the cleaner from falling, always place cleaner at bottom of stairs or on floor. Do not place cleaner on stairs or furniture, as it may result in injury or damage. When using tools, always ensure handle is in upright position. -
Slowly move forward. The cleaner will automatically dispense the optimal amount of water and cleaning solution.
-
Slowly pull backward. The cleaner will automatically dry your carpets by extracting the water and cleaning solution.
-
When you finish cleaning but further drying is required, press the DRY ONLY BUTTON. The Dry Only mode will extract remaining water from your carpet. Continue in this mode until little water is visibly passing through the Nozzle.
-
For best results, HOOVER® recommends rinsing the carpet with clean water only. This will remove residual carpet cleaning solution from your carpets. To rinse with clean water only, remove the Solution Tank and then repeat steps 4 through 6.
NOTE: For best cleaning results use slow straight parallel strokes.
Maintenance
How to Empty
This product contains no serviceable parts.
If appliance is not working as it should, has been dropped, damaged, left
outdoors, or dropped into water, call customer service at 1300 698 130 (AUS)
prior to continuing use.
-
Turn the cleaner off and unplug from electrical outlet.
-
Grab the Dirty Water Tank handle and pull up to release. Remove Tank from carpet cleaner base at an angle.
-
Place on a flat surface and unlatch Dirty Water Tank lid to remove top of tank.
-
Empty tank, rinse, wipe filter clean and allow to air dry.
Auto Shut Off Float: Your carpet cleaner is equipped with a shut off float within your Dirty Water Tank. When the Dirty Water Tank becomes full, the float will rise, shutting off the air flow through the Nozzle. Once the air flow is shut off, empty the Dirty Water Tank.
Notices
- IMPORTANT: Regarding the Dirty Water Tank: For full suction it is important that the Dirty Water Tank Lid is securely in place. If misplaced, poor or no suction will result.
- IMPORTANT: For full suction, it is important that the Dirty Water Tank is properly secured before cleaning.
- Continue using dry strokes until little water is visible passing through the Nozzle.
- For best results, HOOVER® recommends rinsing carpet with water only. This removes residual carpet cleaning solution. Remove Solution Tank before rinsing carpet. For heavily soiled areas, repeat. Avoid saturating carpet.
- NOTE: Empty Dirty Water Tank when the motor sound becomes higher pitched and there is a loss in suction (see “Automatic shut-off”). You will also see the float rise and shut off suction at the same time.
- CAUTION Do not clean over floor electrical outlets. Water will drip from the brushes and underside of the product after use and may puddle. To avoid damage to wood and laminate flooring and to avoid a potential slip hazard, after use (a) do not leave the product on wood and laminate surfaces and move to a hard surface and (b) place cleaner on an absorbent material (such as a towel) to soak up drips.
- IMPORTANT: Test all carpets/rugs/upholstery before full usage. Run the carpet washer over a small hidden area. If no damage or pile distortion occurs continue cleaning.
- NOTE: To prevent staining, use plastic or aluminium foil to protect wood or metal surfaces from possible water spray. To avoid damage to wood floors underneath area rugs or carpet, place waterproof material (e.g. plastic) underneath them before cleaning.
- NOTE: Test for colourfastness in a small, hidden area. Gently rub surface with a dampened white cloth. Wait ten minutes and check for colour removal or bleed with a white paper towel.
Maintenance
How to Remove and Clean Nozzle
-
To prevent possible leaking, remove and empty Clean Water Tank, Dirty Water Tank and Solution Tank.
-
With handle in upright position, lift up on the Nozzle release then pull Nozzle forward to remove from carpet cleaner. CAUTION, pull Nozzle carefully outwards and not upwards.
-
Rinse debris from Nozzle.
-
Position Nozzle onto foot, making sure to align the tabs at the top of the Nozzle with the notches inside the foot.
-
Slide Nozzle forward to snap into position.
How to Change and Clean Brushes
HOW TO REMOVE
-
To prevent possible leaking, remove Clean Water Tank, Dirty Water Tank and Solution Tank.
-
With handle in upright position, follow “Nozzle: How to Remove and Clean” instructions (page 15).
-
Grab Side A and pull up to remove. Repeat on the other brush.
-
The brushes can be cleaned under running water.
HOW TO REPLACE
- At an angle, align side B on the brush to the drive gear
- Press Tab A down until brush snaps in place.
STORAGE
- Before storing: Empty Clean Water Tank and let air dry. Replace on cleaner. Empty Dirty Water Tank, clean filter of dirt/debris, rinse tank and lid thoroughly with clean water and let air dry. Empty Solution Tank, rinse tank with clean water and let air dry.
- Allow brushes and underside of carpet cleaner to air dry thoroughly before storing carpet cleaner on a carpeted or wood surface.
CORD STORAGE
Wrap the power cord around the cord hooks for convenient storage. Attach
the plug end to the cord.
LUBRICATION
- The motor and brush rolls are equipped with bearings which contain sufficient lubrication for their lifetime.
- The addition of lubricant could cause damage. Do not add lubricant to motor bearings or brush rolls.
Tools and Accessories
HOW TO ATTACH HOSE
Open Hose Connection Port. Insert hose end by inserting FIRMLY into Hose
Solution Port.
HOW TO REMOVE HOSE
-
Press trigger on tool to ensure all fluid has discharged from the hose.
Press button on end of hose and pull to remove hose and solution connection from unit. -
Close the Hose Port Door back into place. Make sure to close door to ensure proper suction. Cleaner may lose suction if not closed properly.
How to Attach Tools
-
To ensure maximum performance and to protect your carpet, be sure to place the handle in the upright position while using the hose. Placing the handle in the upright position shuts off the FlexForce™ PET PowerBrushes.
-
Connect tool to hose by sliding it onto the connector until it securely locks into place.
-
Using your thumb, push forward and up on the latch to remove tool.
NOTE: Do not place cleaner at top of stairway. To avoid falling down stairs, place cleaner at bottom of stairs and work up. The carpet washer should be in the upright position when using the hose and tools.
How to Use the Pretreat Wand
-
With the Spot Chaser Pretreat Wand installed into the machine, press both latches and pull down to release Pretreat Bottle.
-
Unscrew cap and fill with a HOOVER® spot treatment. (See page 9 instructions).
-
Reinstall Pretreat Bottle by pressing the bottle up into the Spot Chaser handle grip.
-
Press and release the “Wand Release” button next to the Spot Chaser Wand. Next, pull the wand out.
-
Press the button on the front of the Spot Chaser wand to dispense Pretreat solution on soiled areas. For stubborn stains, mild agitation may be used using a clean cloth.
IMPORTANT: Before use always test on an inconspicuous area for colour fastness. -
Wait 5-10 minutes before washing your carpets as normal using the SmartWash Pet over the treated areas.
REMOVING BATTERY
- Remove the battery cover by unscrewing the screws with a crossed head screwdriver.
- Remove the batteries and replace with 2x AAA batteries.
- Reinstall the battery cover.
Cleaning Carpeted Stairs and Upholstery
- Read “Before you Begin Cleaning” instruction on page 9.
- Attach hose as instructed (page 18).
- Place handle is in the upright position.
- FlI Clean Water Tank according to instructions.
- Fill Solution Tank with HOOVERO solution according to instructions on page 10.
- Altach tool to end of hose.
- Ury hands and plug cleaner into a properly grounded outlet.
- Turn cleaner ON.
- Pre-spray the area by holding the tool about one inch above the carpet and push it forward while pressing the trigger.
- Slightly press the tool switch into area cleaning. Press the trigger and pull the tool slowly over the carpet. Release trigger at end of stroke.
- Lift tool, and position it against Nozzle. Pull tool slowly over carpet without pressing trigger.
- Overlap strokes by 2 cm to help prevent streaking.
- His best lo alternale wet and dry strokes as described in steps.
Tips:
- To avoid saturating carpet, do not use more than 4 wet strokes over any one area. Always end with dry strokes.
- If additional cleaning is necessary, wait until the carpet is completely dry before using the tool again.
- Empty Dirty Water Tank when the motor sound becomes higher pitched and there is a loss of suction. You will also see the float rise and shut off suction at the same time.
- When finished cleaning, follow “After Cleaning” and “After Using Tool” instructions.
- Use the carpet washer or hose to pick up spills before washing and cleaning the area.
Need Help?
If you need further assistance:
- If your product needs servicing within the warranty period, please contact Customer Service at 1300 698 130 (AUS); Mon-Fri 8:30am-5pm.
- Always identify your carpet washer by the complete model number when requesting information or ordering parts. (The model number of the carpet washer is located on the rating label.
Troubleshooting
- This product contains no serviceable parts. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call Customer Service at 1300 698 130 (AUS) prior to continuing use.
- USE TROUBLESHOOTING GUIDE AS A FIRST STEP TO RESOLVE ANY PROBLEMS YOU MAY BE EXPERIENCING.
Cleaning Solutions
To see Hoover’s full range of cleaning solutions visit Hoover.com.au/ Hoover.co.nz to purchase online.
Questions or Concerns?
If you have any questions, visit Hoover.com.au / Hoover.co.nz Contact Us: 1300 698 130 (AUS)
Troubleshooting
PROBLEM| POSSIBLE CAUSE| POSSIBLE SOLUTION|
---|---|---|---
Cleaner won’t run| 1. Not firmly plugged in| 1. Plug unit in firmly.
2. No voltage in wall plug| 2. Check fuse or breaker in home.
3. Blown fuse or tripped breaker| 3. Replace fuse or reset breaker in home.
4. Fuse in cleaner blown| 4. Take to service center.
5. On/Off pedal not depressed| 5. Press pedal.
Low suction| 1. Dirty Water Tank full/automatic shut off engaged| 1. Remove
and empty Dirty Water Tank. See “How to Empty” page 13.|
2. Blockage in tool on end of hose| 2. Remove tool and clear blockage.|
3. Dirty Water Lid not on correctly| 3. Make sure lid is on securely. See
“How to Empty” page 13.|
4. Dirty Water Tank Debris Filter clogged| 4. See “How to Clean” page 13.|
5. Blockage in Nozzle| 5. See “How to Clean” page 15.|
6. Dirty Water Tank not properly secured| 6. Replace Dirty Water Tank and
secure Dirty Water Tank latch.|
7. Dirty Water Nozzle not on correctly| 7. Remove and replace Dirty Water
Nozzle. See “How to Clean & Remove Nozzle” page 15.
8. Blockage in hose| 8. Drop a coin through, clear with broom handle.|
Hose Nozzle stops spraying liquid during use| 1. Clean Water Tank or
Detergent Container is empty| 1. Turn off Cleaner and fill Clean Water Tank &
Detergent Container.|
2. Loose connection to solution port on foot of cleaner| 2. Check for secure
connection to solution port on body of Cleaner.|
Accessory Tool will not spray after filling the Clean Water Tank or Solution
Tank| 1. Air is trapped in the hose & pump| 1. Turn on the Cleaner. If hose
does not spray, prime the pump by lowering the hose down to the floor and hold
the trigger
for up to one minute.
2. Aim downward & squeeze trigger.|
Hose will not spray after priming pump| 1. Pump is defective| 1. Contach
Customer Service.|
2. Not connected properly| 2. Check connection.|
Clean water won’t dispense| 1. Clean Water Tank or Solution Tank not firmly
in place| 1. Make sure tank is securely locked in position.|
2. Clean Water Tank or Solution Tank empty| 2. Refill container according to
cleaning instructions.|
Solution won’t dispense| 1. Cleaner is not moving in forward direction| 1.
Must be moving the machine forward to properly dispense water and solution.
Brushes won’t rotate during floor cleaning| 1. Brushroll stall protection
activated| 1. Turn the unit off and back on, then inspect and clean for
jams.|
2. Unit in upright position| 2. Brushes will not rotate in upright position.
Step on handle release to start cleaning.|
Water is leaking out of Carpet Cleaner| 1. Clean Water Tank, Solution Tank or
Dirty Water Tank not FIRMLY in place| 1. Make sure the tank is secure.
2. Carpet Cleaner may drip residual moisture after use. Allow cleaner and brushes to dry before storing on hard floor surface.
Spot Chaser Pretreat Wand will not dispense| 1. Batteries installed incorrectly or need to be replaced. Spray will start to lessen when low battery.
2. Spray tip clogged
| 1. See “How to use Spot Chaser Pretreat Wand” page 19.
References
- Carpet & Vacuum Cleaners | Hoover NZ
- High Performance Vacuum & Carpet Cleaners | Hoover Australia
- Carpet & Vacuum Cleaners | Hoover NZ
- High Performance Vacuum & Carpet Cleaners | Hoover Australia
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>