DUOTTS F26 Electric Bike User Manual
- June 13, 2024
- DUOTTS
Table of Contents
- **Attention!
- UNBOXING
- FRAME NUMBER AND MOTOR NUMBER
- F26 STRUCTURE INTRODUCTION
- INSTALLATION OF INTEGRAL BODY
- REMOVE THE BATTERY
- INSTALL THE BATTERY
- HOW TO ADJUST THE SUSPENSION FORK
- HOW TO CHARGE
- INSTRUMENT INTRODUCTION
- ON OFF LCD DISPLAY
- OPERATING THE LCD DISPLAY
- DISPLAY SETTING
- PRE-RIDE SAFETY CHECK
- ERROR CODES
- ELECTRIC BIKE MAINTENANCE
- DISCLAIMER
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
DUOTTS F26 Electric Bike
**Attention!
**
Please keep the instruction manual properly!
To ensure your safety, please read the instruction manual carefully before
using the electric bicycle to better understand the performance of the
electric bicycle.
THANK YOU FOR CHOOSING DUOTTS
Contact us if you experience issues relating to riding, maintenance, and
safety, or errors/faults with your Electric Bicycle.
: Support@duotts.com
: @DU0TTS_E
:@DUOTTS
:@DU0TTS
:+8618988785073
: WWW.DU0TTS.C0M
WARNING!
Read this entire manual before assembling or using your new electric bike. Do
not modify, disassemble, or replace the original electrical components on your
bike. Doing so will invalidate your warranty and could put you in danger.
Riding any type of bike comes with some risks which can’t be predicted or
avoided. Taking proper care of bike components can lower the risk of sudden
failure of components but cannot prevent it. These sudden failures could cause
serious harm, injury, or death to the rider. If you notice abnormalities in
any component on the bike, take it to a licensed mechanic to be repaired or
replaced immediately.
DUOTTS assumes no liability for harm, injury, or death of the rider. This
manual is not intended to function as a detailed service manual.
DU OTTS recommends having your local bike shop mechanic perform a detailed
safety check of your bike before your first ride. Ensure your local mechanic
is experienced and reputable. The DU OTTS F26 can withstand most rain showers
without sustaining damage. The bike has an IP rating of 65. This means it is
dust tight and can withstand jetting water. See the IP code for more details.
It does not mean that the bike and its mechanical and electrical components
are waterproof. We do not recommend storing or using the bike in excessively
wet conditions. The warranty for the DUOTTS F26 does not cover water damage.
UNBOXING
Congratulations on your purchase of a new DUOTTS F26! Your bike and related
accessories are inside your box, and the instructions below are meant to show
you all the parts inside the box. Before removing the packing foam, please
take out all the parts to confirm if there are any missing parts.
If any parts are missing or damaged, please contact DUOTTS customer
service support@duotts.com as soon as possible.
Note: If this is your first time riding or the first time you assemble an
e-bike! we recommend you seek professional help, preferably from a local,
certified bike mechanic.
WHAT’S IN THE BOX:
FRAME NUMBER AND MOTOR NUMBER
Your bike has two unique serial numbers on the frame and on the motor. As shown in the picture.
Please find the serial numbers stamped on your bike and keep records yourself.
The motor number and frame number will be the proof of purchase for DU OTTS to
honor the warranty.
Also, if an electric bike is stolen, you can provide the frame number for law
enforcement.
F26 STRUCTURE INTRODUCTION
-
Handlebar
-
Head light
-
Front fender
-
Brake disc
-
Battery
-
Crank Shaft
-
E-bike Seat
-
Controller box
-
Rear fender
-
Motor
-
Front brake lever
-
On/Off button
-
Display
-
Downshifting
-
Up shifting button
-
Rear brake lever
-
Horn button
-
Light switch
-
Throttle
-
Single/ Double motor switch
INSTALLATION OF INTEGRAL BODY
-
Adjust the Stem to the front and lock the screws with an Allen key. Use an Allen key to remove 4 bolts.
-
Attach the handlebar to the stem connection, and the read in the bolts.
-
Remove the front fork protective rod and brake protective pad.
-
Inflate the front wheel slowly to prevent the tire from bulging out on both sides.
-
Place the gasket as shown in the figure.
-
Front fork alignment motor shaft installation.
-
Note : Align the disc with the brake.
-
Use a wrench to tighten the screws.
-
Install the front lights and front fenders.
-
When installing the foot pedal, pay attention to distinguishing between “R” and “L”.
-
Use a wrench to tighten the pedal.
-
Connecting motor cable, headlight cable, and mobile phone bracket cable.
REMOVE THE BATTERY
-
Unlock the battery with the key
-
Lift the battery
INSTALL THE BATTERY
-
Install the battery with the contact side down.
-
Connect the battery socket to the pin and push it up.
-
Twist the buckle to prevent it from falling. Turning the key to the “lock” position.
HOW TO ADJUST THE SUSPENSION FORK
Twist the adjustment button clockwise to make your suspension fork stiffer.
and turn it counterclockwise to make your suspension fork softer, so you can
adjust the softness of the suspension fork according to your weight.
If you weigh more than 120 kg, you should lock the suspension fork before
riding.
Note: do not sit on the bike when you are turning the knob.
HOW TO CHARGE
DU OTTS provides you with both whole bike charging and external battery charging for your convenience to choose.
Whole bike charging mode:
You can plug the charging plug into the body charging port and charge the
E-Bike directly.
External charging mode: Remove the battery and you can plug the charging
plug into the battery charging port for external charging.
CHARGING SAFETY
- Do not use a charger other than DU OTTS to charge the E-Bike.
- When you receive the E-Bike, please charge the battery for the first time in time to ensure that the battery is fully charged when you ride it for the first time.
- Do not leave the battery unattended while charging.
- Avoid charging the battery at too high a temperature.
- Make sure there are no flammable objects around when charging.
Battery Safety:
If you find the battery is damaged, leaking, discolored, etc., please do not
charge the battery.
When storing the battery, be sure to keep it away from heat sources and avoid
direct sunlight.
Do not immerse the battery in any liquid.
Do not force the battery to remove, follow the instruction manual for the
removal of the battery.
Battery charging time may increase depending on the time of use.
If the battery fails to charge, stop charging immediately.
Caution:
Be careful when charging, misuse will lead to property damage and personal
injury.
When your batteries are no longer in use, dispose of your batteries according
to your local state regulations. Disposal regulations for lithium batteries
vary from state to state, so it is important to know your local government’s
regulations. Lithium batteries should not be placed with regular trash.
INSTRUMENT INTRODUCTION
- Increase gear
- Switch on/off the Long button for 3 seconds to start
- Decreasing gear
- Multifunctional display area
- Multifunctional display area
- Speed display
- Gear display
- Total driving distance
Caution:
The meter tries to avoid unnecessary knocks.
Please do not modify the instrument parameters that are not explained in this
manual, otherwise, it may not be able to ride properly
ON OFF LCD DISPLAY
Turn on the display
Press and hold the “M” button for more than 3 seconds, and the display and
controller start to work.
Turn off the Display and power off
Press and hold the “M” button for more than 3 seconds, and the display will be closed.
OPERATING THE LCD DISPLAY
Increase Pedal Assist Level Short-Press the button.
Decrease Pedal Assist Level Short-Press the button.
Toggle Speed, Odometer, TRIP, Trip Timer, VOL, Average Speed Max Speed. Press and let go of the “M” button.
Cruise Control Keep the throttle still while driving. Press and hold the key for 5 seconds at the same time turn on Cruise Control mode.
Caution:
The trip meter will reset when the bike is powered off. The maximum and average speed will be calculated for a given trip and will reset when the bike is powered off. When the bike has not been used for 10 consecutive minutes, the display will automatically shut down, The pedal assist and throttle features will no longer work when the display is turned off.
DISPLAY SETTING
To change display settings, hold the button
simultaneously to enter into the advanced settings menu. In this menu,
clicking the “M” button will toggle between each numbered setting.
To adjust the value of each setting, click the buttons
accordingly.
Setting | Function | Default | Explanation |
---|---|---|---|
P0l | Brightness | 2 | Backlight display brightness. The darkest level is 1, and |
the brightest level is 3.
P02| Distance Units| 1| 0:KM l:MILE
P04| Sleep time| 0| LCD Display sleep timer. 0, no sleep; other numbers are
sleep time, range: 1-60; unit minute.
P08| Speed Limit| 50| Speed limit. The range is 0-50. The input data here
represents the maximum operating speed of the vehicle: for example,input 25
indicates that the maximum operating speed of the vehicle will not exceed
25km/h; The drive speed is maintained at this set value. The max value allowed
is 55. Anything above this will not be recognized.Error:± 3km/h.
P09| Throttle Zero Start| 000| 0: throttle active from a standstill.
1: throttle active only when already moving.
Pll| PAS Sensitivity| 001| Sensitivity of PAS sensor. When set to higher
numbers, it will take more crank rotations for the motor to turn on. On lower
numbers, it will take a little crank rotation to turn on the motor.
Pl2| Power boost start strength| 003| Power boost starts strength setting
Range: 0-5.
Pl6| ODO resetting| 000| Long press the up button for 5 seconds to reset ODO.
OPERATING SAFETY
Before riding the bike for the first time, ensure that you have read and understood this manual. Make sure you understand how to turn on and activate the pedal assist and throttle. When first riding the bike, take care to start slowly with a low level of pedal assist, Take your first ride in a safe area away from cars, other bikers, pedestrians, or other potentially dangerous obstacles. Only move up pedal assist levels when you feel comfortable and you have ample experience riding the bike. The higher pedal assist levels will accelerate you to higher speeds more quickly. Take care when riding the bike at any speed. Failure to adhere to warnings and guidelines in this manual can lead to serious harm, injury, or death. Damage sustained by the bike from failing to follow instructions, guidelines, and warnings in this manual is not covered under warranty. Do not lean on the bike when it is parked and the kickstand is in use
HELMETS AND LOCAL LAWS
Always wear a helmet when riding your e-Bike. Ensure that the helmet fits your head and is securely tightened down. Before riding, read local law and comply with all rules relating to cycling and biking in your area. If you attach a seat for children to the bike, they must also be wearing properly fitted helmets at all times.
PRE-RI DE SAFETY CH ECK AND INSPECTION
Before each ride, make sure to inspect your e-Bike to ensure there are no loose fasteners or accessories. Make sure to specifically check that both the front and rear axles are secure. Also, make sure both the handlebars and the handlebar stem are not loose. Check the tire pressure of both wheels before riding to ensure the tires are inflated to the recommended pressure printed on the side of the tire walls. Pull the brake levers to make sure your brakes are working properly and adjust if necessary. Ensure both your seat post and handlebar stem are inserted past their minimum insertion points as indicated by the markings on them.
RIDING IN WET CONDITIONS
This electric bicycle can withstand light rain and small splashes but is not designed to be subjected to inclement weather, extremely heavy showers, or submersion in water. Note: Use caution when riding in wet conditions as it will take longer to use the brakes to slow down, and also when turning as the tires may slip. The electrical components on the bike are not waterproof. The entire bike has an IP rating of 65. Water damage is not covered under warranty.
RIDING AT NIGHT
Riding at night comes with more risks than riding during the day due to decreased visibility so riders are encouraged to exercise increased caution. Before riding at night, make sure that reflectors are installed on your e-Bike. For increased visibility, also ensure the front headlight and rear tail light are turned on and adjusted such that other people on the road can see them clearly. Riders should wear bright-colored clothing at night.
MAX WEIGHT
The bike can safely carry a total weight of 180 kg. Note range and top speed will be affected by the total weight being carried by the bike. if you are over 120 kg you should lock out the suspension fork before riding.
PRE-RIDE SAFETY CHECK
Ensure all components are properly secured before riding otherwise serious harm or death could occur. This includes but is not limited to: pedals, handlebars, handlebar clamp, cranks, seat, and seat post clamp.
- Make sure you can’t twist the seat or stem out of alignment by hand.
- Check that your suspension fork is properly adjusted for the terrain and your weight. The suspension fork will affect the handling of the bike, primarily when going over bumps and stopping. ln, in some situations, it may be advantageous to lock out the suspension so it is fully rigid.
- The suspension fork can be locked out so it is rigid, and the tension is adjustable. To adjust the suspension fork use the red knob. To fully lock the suspension, turn the knob clockwise towards the “lock” direction indicated until it cannot be turned further.
- To increase the stiffness, turn the knob clockwise towards the “lock direction indicated. To make the suspension softer, turn the knob counterclockwise towards the “open” direction indicated.
- If you are over 120 kg you should lock out the suspension fork before riding.
- Ensure all cables and connectors at the front of the bike are securely connected or certain components may not work including the front light, the motor inhibitor switches, the LCD display, and the throttle. The motor inhibitor switches shut the motor off as soon as the rider hits the brakes. If these switches are not operational it will take longer to slow down which in some riding situations could cause injury or death to the rider. If you have installed any accessories make sure they do not interfere with all cables and connectors when turning the handlebars.
ERROR CODES
Error Code | Meaning |
---|---|
4 | 6 km/h cruise |
5 | Real time cruise |
6 | Battery undervoltage |
7 | Motor fault |
8 | Throttle fault |
9 | Controller failure |
10 | Communication reception failure |
11 | Communication transmission failure |
12 | BMS communication failure |
13 | Headlight fault |
Accessories sold on www.duotts.com are not covered
under warranty (except in cases of shipping damages). Stolen bikes are not
covered under warranty.
Necessary precautions must be taken to ensure the bike and battery are not
exposed to severe weather conditions.
Exposure to very wet, hot, or cold conditions may void the warranty.
We will replace any parts deemed to have been damaged during shipping. Shipping damage must be reported to DUOTTS within 14 days of shipment arrival. This applies to all products including bikes and accessories. You will NOT be refunded as compensation for your time or efforts in replacing damaged parts. Replacement parts will not be sent until photographic evidence has been provided to DUOTTS. DUOTTS may request additional documentation (such as video) to assist with accurately diagnosing the problem and processing the warranty claim. Most warranty parts are fulfilled 1-10 business days after the request is put into our system by a customer service representative. Warranty parts are sent using UPS First Class, FedEx Express, or DHL depending on the size of the part. Warranty parts will not be expedited. items including the chain, tires, wheels, tubes, battery handle, brake pads, cables and housing, grips, and spokes are considered wear items.
These items wear down with normal use and are not covered under warranty. You are responsible for replacing and maintaining these worn items. Any unauthorized alterations or repairs are not covered and may avoid this warranty. For warranty services, please contact DUOTTS online support by email at support@duotts.com. Bikes or parts returned without proper documentation may result in delayed service or denied warranty coverage. Warranty return shipping costs along with duties and taxes are the responsibility of the claimant.
ELECTRIC BIKE MAINTENANCE
REGULAR CLEANING
Cleaning the bike often will help to keep dirt, dust, and debris from getting
into the engine and messing with the motor. lt also helps to keep all the
mechanical parts moving properly without grinding against each other or
blocking the chain. E-bikes should be washed once or twice per week.
When you clean your e-bike, do not use a pressurized hose or stream of water.
This might compromise the integrity of the meals around electrical equipment
and wear them down, eventually leading to exposed and wet electrical systems
that will then malfunction. Instead, use a low-pressure water stream or a wet
rag and dry the bike off once you’re washing it.
LUBRICATION
In order to keep all the mechanics in working order, you can apply lubrication
on the major moving parts such as the chain. You should use a special cleaning
solution to clean off the chain before applying a bike lubricant to it. This
should ideally be done at least once a week if you use the bike often.
CHECK THE BOLTS
Do a quick once-over and check for any loose screws, bolts, nuts, or anything
else on the bike. If there is too much play in the bolts, tighten them up a
little bit and see if you can identify the cause of the looseness. Don’t
tighten the bolts too far.
TIRE PRESSURE
You can check to see what the current pressure is in the tires by using a
simple pressure gauge. If its too low, or if the tires can visibly sink when
you push your finger into them, you should get out your bike pump and inflate
them properly to the pressure indicated on the tires.
BRAKE PADS
Take a good look at the brake pads on your bike every few weeks to see how
they are holding up. it’s essential that you have effective brakes or else you
could end up in a serious accident. Brake pads can easily and cheaply be
replaced whenever necessary.
WATERPROOFING
The battery and motor of an e-bike are well-sealed to prevent any water
damage. That doesn’t mean it’s absolutely impossible for water to get in, but
with a certain level of common sense and care, you won’t need to worry. Things
to avoid with an electric bike include using a jet wash and fully submerging
the bike. No lake jumps then, sorry! The motor itself is in a factory-sealed
unit and you should never attempt to take it apart for maintenance or to try
and fix a problem.
BATTERY CARE
Charge the battery at room temperature in a dry location. To improve the life
span of your battery, avoid leaving the battery fully charged or fully
discharged for long periods of time. When the bike is out of use for an
extended period, you can disconnect the battery.It will gradually lose charge,
so still, top it up every now and again. As we’ve already said, avoid storing
the bike for long periods of time with no charge – maintaining a 30 to 60
percent charge is ideal for long-term storage, according toe-bike systems
manufacturers. Extreme heat and cold are the enemies of electric bike
batteries. Store your e-bike battery in a cool, dry place out of direct
sunlight. During winter, and particularly if the temperature is below 0°C,
charge and store the battery at room temperature, and re-insert the battery
into the bike immediately before riding.
DISCLAIMER
Riding any kind of bicycle comes with inherent risks and dangers that cannot be predicted or avoided. These dangers could result in a serious accident, injury, or death of the rider. it is the sole responsibility of the rider to become properly educated and prepared to ride safely. Once in possession of the bike, DUOTTS strongly encourages and recommends that all customers have a certified and reputable bicycle mechanic complete a full inspection of each component on the bicycle to ensure it’s safe for operation. DUOTTS makes no claims or guarantees that the brakes, battery, frame, motor, motor controller, LCD display, electrical cables, electrical cable housings, fasteners, grips, fork, stem, shifters, headset, seat post, seat post clamp, handlebar stem clamp, saddle, wheel hubs, handlebars, spokes, rims, tires, tubes, derailleur, freewheel, cassette, throttle, kickstand, lights, reflectors, hardware, bottom bracket, or any other part or accessory, will be properly secured and adjusted upon arrival. Before every ride fully inspects your bicycle to ensure everything is secured and adjusted properly. Under no circumstances is DUOTTS responsible for any damage resulting from damaged, defective, or improperly secured parts. This includes, but is not limited to, damage to personal property, personal injury, or death.
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