ResMed AirSense 11 Professional Healthcare CPAP Machine User Guide
- June 13, 2024
- ResMed
Table of Contents
AirSense 11 Professional Healthcare CPAP Machine
Product Information
The AirSense 11 AutoSetTM (including AutoSet for Her) device is
ResMed’s auto-adjusting pressure device. The AirSense 11 Elite is
ResMed’s Continuous Positive Airway Pressure (CPAP) device.
Software functionality and device data
The AirSense 11 system includes the following:
- HumidAirTM 11 tub
- AirSenseTM 11 device
- Power supply unit
- ClimateLineAirTM 11 tubing
- Mask
Contact your care provider or refer to the ResMed website
(ResMed.com/productsupport) for a range of spares and compatible
accessories available for use with the device including humidifier
tubs and other accessories.
About your device
The AirSense 11 device consists of the following components:
-
Start Therapy/ Standby button: Press to start/stop
therapy. -
Display touch screen: Navigates between functions and displays
information on the operating status of the device. -
HumidAir 11 tub: Water tub that provides heated
humidification. -
Side cover: For use without humidification.
-
Device label: Contains information relevant to the device.
-
Outlet connector: Connects the air tubing.
-
Power inlet: Connects the power cord.
-
Air inlet filter cover: Contains the air filter.
-
SD card cover: Removable cover that protects the SD card
slot. -
SlimLine tubing: Non-heated air tubing.
-
ClimateLineAir 11 tubing: Heated air tubing.
Product Usage Instructions
Setting up your device
WARNING: Do not use any additives in the
humidifier tub (e.g., scented oils or perfumes). These may reduce
humidification output and/or cause deterioration of the tub
materials.
CAUTION: Use only recommended ResMed masks and
accessories or other vented masks as recommended by the prescribing
doctor with this device. Using these components allows normal
breathing and prevents potential asphyxiation.
To set up the device:
-
Place the device on a stable level surface.
-
Connect the power cord into the power inlet at the rear of the
device. Connect one end of the power cord into a power outlet. -
Connect the air tubing to the outlet connector of the
device. -
Insert the SD card into the SD card slot, if necessary.
-
Ensure the air inlet filter cover is properly installed.
-
If using a humidifier tub, fill it with water and securely
attach it to the device.
Navigating the touch screen
The AirSense 11 device operates via a display touch screen,
which allows you to access, view, and change therapy and device
settings. You can also track your sleep health progress using the
touch screen interface.
User guide
English
ENGLISH
Contents
Welcome …………………………………………………………………………………………………………………………1 Indications for use
………………………………………………………………………………………………………… 1
Contraindications………………………………………………………………………………………………………….. 1 Adverse
effects……………………………………………………………………………………………………………. 1
Software functionality and device data ……………………………………………………………………………2 At a
glance ………………………………………………………………………………………………………………………3
About your device ………………………………………………………………………………………………………… 4 Setting up your
device …………………………………………………………………………………………………….5 Navigating the touch
screen…………………………………………………………………………………………….7
Additional features ……………………………………………………………………………………………………….. 8 Connecting
your AirSense 11 device and smart device……………………………………………………….. 9
Starting/Stopping therapy ……………………………………………………………………………………………..10 My Sleep
View …………………………………………………………………………………………………………… 10 About the heated tubing
………………………………………………………………………………………………..11 Therapy
data………………………………………………………………………………………………………………….12 Cleaning and caring for the
device …………………………………………………………………………………14
Disassembling……………………………………………………………………………………………………………. 15 Cleaning
……………………………………………………………………………………………………………………. 15 Checking
…………………………………………………………………………………………………………………… 16 Replacing the air
filter………………………………………………………………………………………………….. 16 Reassembling
……………………………………………………………………………………………………………. 17 Travelling
………………………………………………………………………………………………………………………17 Travelling by
plane………………………………………………………………………………………………………. 17 Troubleshooting
…………………………………………………………………………………………………………….18 General
warnings…………………………………………………………………………………………………………..20 Technical specifications
…………………………………………………………………………………………………21 Symbols
………………………………………………………………………………………………………………………..25 Servicing
……………………………………………………………………………………………………………………….26 Limited Warranty
…………………………………………………………………………………………………………..26 Further information
……………………………………………………………………………………………………….27
i
Quick setup view
Components 1. HumidAirTM 11 tub 2. AirSenseTM 11 device 3. Power supply unit
4. ClimateLineAirTM 11 tubing 5. Mask ii
Welcome
The AirSense 11 AutoSetTM (including AutoSet for Her) device is ResMed’s auto-
adjusting pressure device. The AirSense 11 Elite is ResMed’s Continuous
Positive Airway Pressure (CPAP) device.
WARNING
· Read this entire guide before using the device. · This device is not
suitable for ventilator-dependent patients.
Indications for use
AirSense 11 AutoSet (including AutoSet for Her) The AirSense 11 self-adjusting
system is indicated for the treatment of obstructive sleep apnoea (OSA) in
patients weighing more than 30 kg. The AirSense 11 self-adjusting system is
intended for home and hospital use. AirSense 11 Elite (including CPAP) The
AirSense 11 Elite system is indicated for the treatment of obstructive sleep
apnoea (OSA) in patients weighing more than 30 kg. The AirSense 11 Elite
system is intended for home and hospital use. Hypoallergenic filter The
hypoallergenic filter provides air filtration during PAP (Positive Airway
Pressure) therapy. HumidAir 11 The HumidAir 11 tub enables the provision of
humidification. It is intended for home and hospital use.
Contraindications
Positive airway pressure therapy may be contraindicated in some patients with
the following pre-existing conditions: · severe bullous lung disease ·
pneumothorax or pneumomediastinum · pathologically low blood pressure,
particularly if associated with intravascular volume depletion · dehydration ·
cerebrospinal fluid leak, recent cranial surgery, or trauma.
Adverse effects
You should report unusual chest pain, severe headache, or increased
breathlessness to your prescribing physician. An acute upper respiratory tract
infection may require temporary discontinuation of treatment. The following
side effects may arise during the course of therapy with the device: · drying
of the nose, mouth, or throat · nosebleed · bloating · ear or sinus discomfort
· eye irritation · skin rashes.
English
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Software functionality and device data
This ResMed device is a smart device and includes software functionalities
which allow it to be connected to the cloud so that users and their care
providers can access data about therapy remotely, receive regular upgrades to
the device and much more. Check out https://myair.resmed.com/ to learn about
ResMed’s patient coaching application, myAirTM. Software License License
Grant. Subject to the terms and conditions below, ResMed grants you, the owner
and/or user of this device, a perpetual, non-exclusive, non-sublicensable,
personal, limited license to use the ResMed Software solely in connection with
the use of this device. All other rights are reserved by ResMed. You will be
deemed to have transferred and assigned this license to any person that
acquires the owner’s or the user’s rights in this device. License
Restrictions. Software included on or with this device is owned by or licensed
to ResMed (the “ResMed Software”). Neither the ResMed Software nor any
intellectual property rights in the ResMed Software are sold or assigned by
ResMed. No person or entity is licensed or authorised to (a) reproduce,
distribute, create derivative works, modify, display, perform, decompile or
attempt to discover the source code for the ResMed Software, (b) remove or
attempt to remove the ResMed Software from the ResMed product, or (c) reverse
engineer or disassemble the ResMed product or the ResMed Software. For
avoidance of doubt, the foregoing restrictions are not intended to limit any
licensee’s rights to software code incorporated into or distributed with the
ResMed Software and licensed under the terms of any open source, free or
community software license (collectively, “Open Source Software”). Over-the-
Air Download of Software Updates. If the device is connected to the cloud,
then the ResMed Software on the device will automatically and periodically
download updates and upgrades to the ResMed Software on the device. Such
downloads may be done by various means including, but not limited to, using
Bluetooth® wireless technology, WiFi and/or cellular networks and combinations
of various wireless technologies and services. Such updates to the ResMed
Software might include, without limitation, bug fixes, error corrections,
security patches, and new versions and releases of the ResMed Software that
may include changes to existing features or functions and/or the addition of
new features and functions. Use of Device Data When you use this device it
gathers and records data about your use and, if your device connectivity is
enabled, the device sends certain data to ResMed via the cloud to enable
ResMed to deliver various benefits to you and your care provider(s).
Additionally, some of that data may be used by ResMed (1) to comply with its
legal obligations; these legal obligations include collection and analysis of
device data for medical device post market surveillance and vigilance, and
compliance with these legal obligations includes assessing if ResMed is
required to implement actions to improve device safety, usability and
performance, and (2) to perform health-related research, study and/or
evaluation for specific scientific and medico-economic purposes. ResMed will
only use your device data in compliance with applicable laws and regulations
in your country or region (for example the GDPR (Regulation (EU) 2016/679 of
the European Parliament and of the Council of 27 April 2016 on the protection
of natural persons with regard to the processing of personal data and on the
free movement of such data), the MDR (Regulation (EU) 2017/745 of the European
Parliament and of the Council of 5 April 2017 on Medical Devices)) in the
European Union, and, as applicable, HIPAA (the Health Insurance Portability
and Accountability Act of 1996) in the USA). Depending on the data protection
or privacy laws of your country or region your device data may constitute your
personal data. If so, ResMed has the obligation to inform you about your
rights and freedoms for our use of your personal data. You can find more
details related to our use of your data, your rights to access, rectify,
erase, restrict or object at https://www.resmed.com/myprivacy/.
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At a glance
WARNING
Use only recommended ResMed masks and accessories or other vented masks as recommended by the prescribing doctor with this device. Using these components allows normal breathing and prevents potential asphyxiation.
The AirSense 11 system includes the following:
· Device
· HumidAir 11 Cleanable tub
· ClimateLineAir 11 heated tubing or SlimLineTM tubing
· Air 11TM Power supply unit: 65W AC adaptor
· Air11 filter
· Travel bag
· SD card (not available in all devices).
Contact your care provider or refer to the ResMed website
(ResMed.com/productsupport) for a range of spares and compatible accessories
available for use with the device including:
· Air tubing (ClimateLineAir 11, SlimLine and Standard 2m)
· HumidAir 11 Standard tub (Single patient re-use – cannot be reprocessed)
· HumidAir 11 Cleanable tub (Multi patient re-use – can be reprocessed)
· Side cover which allows use without the humidifier tub
· Air11 Filter – standard
· Air11 Filter – hypoallergenic · Air11 DC/DC converter
· SD card
· SD card cover Notes:
· The AirSense 11 device is compatible with ResMed masks. For a complete list,
see the Mask/Device compatibility list on ResMed.com/downloads/devices.
· The HumidAir 11 Standard tub and the HumidAir 11 Cleanable tub are the only
water tubs used with the AirSense 11 device.
· The ClimateLineAir 11 is the only heated tubing that is compatible with the AirSense 11 device.
Humidifier tubs
HumidAir 11 Standard tub
HumidAir 11 Cleanable tub
· single-patient use only · cannot be reprocessed · has a white thumb grip · fill with distilled water only
· multi-patient use · can be reprocessed · has a grey thumb grip · fill with drinking quality water (potable)
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About your device
Description
Purpose
1 Start Therapy/ Standby button Press to start/stop therapy.
The LED indicator is green during standby mode, and white during therapy, Test Drive, and Mask Fit functions.
2 Display touch screen
Navigates between functions and displays information on the operating status of the device.
3 3A – HumidAir 11 tub
Water tub that provides heated humidification.
3B – Side cover
For use without humidification.
4 Device label
Contains information relevant to the device.
5 Outlet connector
Connects the air tubing.
6 Power inlet
Connects the power cord.
7 Air inlet filter cover
Contains the air filter.
8 SD card cover
Removable cover that protects the SD card slot.
The LED indicator is blue when data is written to the SD card.
9 SlimLine tubing
Non-heated air tubing.
10 ClimateLineAir 11 tubing
Heated air tubing.
Notes:
· If the Start Therapy/ Standby button has a flashing white light, a system error has occurred. Refer to the Troubleshooting section for more information.
· Use this device only as directed by your physician or healthcare provider
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Setting up your device
WARNING
Do not use any additives in the humidifier tub (eg, scented oils or perfumes).
These may reduce humidification output and/or cause deterioration of the tub
materials.
CAUTION
Use only ResMed parts (eg, air inlet filter, power supplies), masks and
accessories with the machine. Non ResMed parts may reduce the effectiveness of
the treatment, may result in excess carbon dioxide rebreathing and/or damage
the machine. For compatibility information, refer to ResMed.com for more
information. When using the humidifier tub: · Always place the device on a
level surface, lower than your head, to prevent the mask and air
tubing from filling with water. · Do not overfill the humidifier tub as water
may enter the device and air tubing. · Do not fill the humidifier tub with hot
water as this could lead to excessive air temperature at the
mask. Ensure the water is cooled to room temperature before filling the
humidifier tub. · Do not place the device on its side while the humidifier is
attached as water might get into the
device and reduce motor life. When setting up the AirSense 11 system:
· Do not place the power supply where it can be bumped, stepped on, or where
someone is likely to trip over the power cord.
· Do not block the air tubing and/or air inlet of the device while in
operation as this could lead to overheating of the device.
· Keep the area around the device dry, clean and clear of anything (eg,
clothes or bedding) that could block the air inlet or cover the power supply
unit.
· Ensure the system is correctly set up. Incorrect system setup may result in
incorrect mask pressure reading.
When using a mask:
· Use only vented masks recommended by ResMed or by the prescribing doctor
with this device. · Fitting the mask without the device blowing air can result
in rebreathing of exhaled air. · Make sure that the mask vent holes are kept
clear and unblocked to maintain the flow of fresh air
into the mask.
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To set up the device:
1. Place the device on a stable level surface. 2. Connect the power cord into
the power inlet at the rear of the device. Connect one end of the power
cord into the AC adaptor and the other end into the power outlet. Ensure the
device is set up and connected to power to enable settings to be applied
wirelessly to the device if required. 3. Connect the air tubing firmly to the
outlet connector at the rear of the device. 4. Open the humidifier tub and
fill it with water. Note: The humidifier tub must be removed from the device
before adding water. · If using the HumidAir 11 Standard water tub, use
distilled water only · If using the HumidAir 11 Cleanable water tub, use
drinking quality water (potable). Fill the water tub up to the maximum water
level mark. The humidifier tub has a maximum capacity of 380 mL. 5. Close the
humidifier tub and insert it into the side of the device. 6. Connect the free
end of the air tubing firmly onto the assembled mask. See the mask user guide
for detailed information. Recommended masks for use with this device are
listed on ResMed.com. Notes: · Do not insert any USB cable into the AirSense
11 device or attempt to plug the AC adaptor into a USB device. This may cause
damage to the AirSense 11 device or USB device. · The electrical connector end
of the heated air tubing is only compatible with the air outlet at the device
end and should not be fitted to the mask. · Do not use electrically conductive
or anti-static air tubing.
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Navigating the touch screen
The AirSense 11 device operates via a display touch screen, which allows you
to access, view and change therapy and device settings. You can also track
your sleep health progress.
The status bar at the top of the screen may display icons at different times
and may include:
Icon Description
Purpose
Home Screen
Return to the Home screen at any time.
Humidifier fault Humidifier warming
Detects fault in the humidifier. Therapy will run without heating.
Water in the humidifier tub is pre-heating.
Humidifier cooling
Water in the humidifier tub is cooling.
Bluetooth connected Cellular signal strength
Device is successfully connected via Bluetooth wireless technology.
Indicates the strength of cellular connectivity.
No cellular connection
Cellular coverage is not available.
Airplane mode
Device is in airplane mode.
Initial Setup
From the Welcome screen, tap USER and follow the prompts. 1. From the Home
screen, you can access the following menus:
· MY OPTIONS: View and adjust therapy settings (eg, Adjust Ramp time) · MY
SLEEP VIEW: Track sleep health (check the number of hours used last night or
mask status) · MORE: Access additional features such as Run Mask Fit or switch
to Airplane mode.
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Using the touch screen:
There are two actions to navigate through the touch screen: Swipe: Swipe up or down the screen to view menu options. Tap: Select a parameter setting to update. For other parameters (eg Pressure Relief, Airplane mode), tap
the parameter to turn it on
or tap to turn it off
.
Prescription settings
If you have received the device direct to your home, prescription settings may
not have been applied to your device. Ensure a wireless connection has been
established to enable your care provider to install the prescribed settings.
Personalizing your settings The device can be set up for your needs by your
care provider, but you may want to make adjustments to make your therapy more
comfortable. 1. Tap MY OPTIONS from the Home screen. 2. Tap the parameter you
wish to change. 3. Tap the preferred setting.
Tap OK to confirm the change or CANCEL to go back to the previous screen.
Additional features
There are some other features on your device which you can personalise. Note:
Not all functions are available in all regions. Functions vary based on
therapy mode.
Menu
MY OPTIONS
Function
Description
Ramp Time Period during which the pressure increases from a low start pressure to the prescribed treatment pressure.
Ramp Time can be set to Off, 5 to 45 minutes (in 5-minute increments), or Auto.
Pressure Relief*
When EPR (Expiratory Pressure Relief) is enabled, you may find it easier to breathe out. This setting can help you get used to therapy.
Mask
Allows you to select the type of mask used with the device.
Tube
Allows you to select the type of tubing used with the device.
SmartStartTM* When SmartStart is enabled, therapy starts automatically when you breathe into your mask.
SmartStop* When SmartStop is enabled, therapy stops automatically after a few seconds when you remove your mask.
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Menu MORE
Function Run Warmup Mask Fit
Description This function will heat the water in the humidifier tub This function helps you assess and identify possible air leaks around your mask.
Indicates good mask seal. Leak is less than 24L/min.
Adjust the mask. Leak is more than 24L/min.
Device Diagnostic
When enabled, Device Diagnostics will analyse the functionality of the device. See ResMed.com for further details.
Device Diagnostic can be set to run Daily, Weekly, every 2 weeks, or it can be switched off.
*Features enabled by your care provider.
Connecting your AirSense 11 device and smart device
myAir is a smartphone app that guides you through the setup process. This
includes device setup videos, mask fitting videos, trying therapy using the
Test Drive feature, and tracking your sleep health progress. The app is not
required to operate the AirSense 11 device.
Before pairing the AirSense 11 device to a smartphone, ensure the app’s latest
version is installed on the smartphone. If not, download the app from the App
Store® or on Google Play®. Pair the AirSense 11 device to your phone. To set
up the app, go to the MORE menu.
1. Ensure your AirSense 11 device is set up correctly and plugged into a
power source.
2. Launch the myAir app. Tap Continue. 3. Follow the prompts on the myAir app
to complete the Bluetooth connection.
AirSense 11 is now connected to the app. The Bluetooth connection symbol
appears on the status bar to confirm the connection between the AirSense 11
device and the smartphone.
4. Tap Save.
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Starting/Stopping therapy
WARNING
The machine is not intended to be operated by persons (including children)
with reduced physical, sensory or mental capabilities without adequate
supervision by a person responsible for the patient’s safety.
To start therapy: 1. Fit your mask 2. Press the Start therapy/Standby button
or breathe normally if SmartStart is enabled
Therapy will begin and the treatment screen is displayed. A dynamic pulse wave will appear during therapy.
To review your sleep progress, click on
to view more details
Notes: · The screen will fade and then go black automatically after a short
period of time. Tap the screen to turn
it back on. · If power is interrupted during therapy, the device will
automatically restart therapy when power is
restored. · The device has a light sensor that adjusts the screen brightness
based on the light in the room.
To stop therapy: 1. Remove your mask. 2. Press the Start therapy/Standby
button or wait until the device stops if SmartStop is enabled.
My Sleep View
Last night’s sleep data can be found under MY SLEEP VIEW. USAGE: displays
HOURS USED LAST NIGHT EVENTS: displays the number of apnoea and hypopnoea
events per hour of sleep. MASK: displays information on the mask seal. A
yellow mark on this icon indicates there is information to view on the mask
seal. Tap MASK to see more.
More detailed data can be found in myAir (if available). If enabled by your care professional, additional data
may be found by tapping on
.
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About the heated tubing
The ClimateLineAir 11 is a heated breathing tube that delivers air to a
compatible mask. When used with the device humidifier tub, ClimateLineAir 11
heated air tubing allows you to use the Climate Control feature. Note: Not all
types of air tubing are available in all regions.
Climate Control Climate Control is designed to make therapy more comfortable
by enabling constant temperature and maintaining humidity. This feature: ·
delivers comfortable humidity level and temperature during therapy · maintains
the set temperature and relative humidity during sleep to prevent dryness in
the nose and
mouth · can be set to either Auto or Manual · is only available when both the
ClimateLineAir 11 and HumidAir 11 tub are attached. Climate Control – Auto
setting Auto is the recommended and default setting. It is designed to make
therapy as easy as possible so there is no need to change the temperature or
humidity settings. · Sets the tube temperature to Auto (27ºC). If the air in
the mask is too warm or too cold, you can adjust
the tube temperature to anywhere from 16 to 30ºC or turn it off completely ·
Adjusts the humidifier output to maintain a constant, comfortable humidity
level of 85% relative
humidity · Protects against rainout (water droplets in the heated air tubing
and mask). Climate Control – Manual setting Manual is designed to offer more
flexibility and control over settings and offers the following: · Temperature
and humidity can be adjusted to find the most comfortable setting ·
Temperature and humidity level can be set independently · Rainout protection
is not guaranteed. If rainout does occur, first try increasing the tube
temperature · If the air temperature becomes too warm and rainout continues,
try decreasing the humidity. Note: If Climate Control is set to Manual, the
Auto Tube Temperature setting is not available. Humidity Level The humidifier
moistens the air and is designed to make therapy more comfortable. · If you
are getting a dry nose or mouth, turn up the humidity · If you are getting any
moisture in your mask, turn down the humidity. · You can set the Humidity
Level to Off or between 1 and 8, where 1 is the lowest humidity setting, and
8 is the highest humidity setting. To update the setting for Tube Temperature,
Climate Control, or Humidity Level, tap MY OPTIONS from the Home screen, go
down the list of options, and select the setting. Note: Tube Temp Auto setting
is only relevant when using the Climate Control Auto setting. If Climate
Control is set to Manual, Auto set temperature is not a valid selection.
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Tube Temperature
Climate Control
Humidity Level
1. Tap Tube Temp.
1. Tap Climate Control.
1. Tap Humidity Level.
2. Tap the preferred setting.
2. Tap Manual.
2. Tap the preferred setting.
3. Tap OK to save the change. 3. Tap OK to save the change. 3. Tap OK to save the change.
Note: The temperature and humidity settings are not measured values.
Therapy data
The AirSense 11 device records your therapy data for viewing and adjusting by
your care provider if required. The data is transferred to your care provider
in the following methods:
Wireless The device is equipped with cellular communication that allows your
sleep therapy data to be wirelessly transmitted to your care provider. It also
allows for prescribed settings to be applied or updated.
Transfer of data will occur after therapy has stopped. Leave your device
connected to the power outlet at all times and make sure it is not in Airplane
Mode. Data will only be transferred if a wireless connection is available.
Within the wireless network, the availability and quality of the network may
be affected by terrain, buildings, and the weather. Wireless communication
depends on network availability. Coverage is not available everywhere and
varies by service. Notes:
· Cellular feature may not work/ therapy data might not be transmitted if you
use it outside of the country or region of purchase.
· Devices with cellular communication might not be available in all regions.
SD card Your sleep therapy data may be transferred to your care provider via
SD Card (if provided). Your care provider may ask you to send the SD card by
mail or to bring it in. Only remove the SD card when instructed by your care
provider.
To use the SD card to record your sleep data, remove the SD card cover.
Do not remove the SD card from the device when the SD light is flashing,
because data is being written to the card.
Note: The SD card should not be used for any other purpose as it may corrupt
therapy data stored on the card.
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To remove the SD card cover and insert SD card:
1. Push the SD card cover. 2. Remove the SD card cover and keep the SD card
cover in a safe place. 3. Insert the SD card. 4. Push in the SD card until it
clicks in place. To remove the SD card: 1. Push in the SD card to release it.
2. Place the SD card in the protective folder and follow your care provider’s
instructions. For more information on the SD card, refer to the SD card
protective folder provided with your device.
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Cleaning and caring for the device
WARNING
· Beware of electrocution: · Do not immerse the device, AC Adaptor or power
cord in water. · Do not connect to power while the device is wet. Make sure
that all parts are dry before plugging it in. · If liquids are spilled into or
onto the device, unplug the device and let the parts dry.
· Always unplug the device before cleaning and ensure that all parts are dry
before plugging it back in.
· Do not perform any maintenance tasks (eg, cleaning, changing the air filter)
while the device is in operation.
· Clean the device and its components according to the schedules shown in this
guide, to maintain the quality of the device and to prevent the growth of
germs that can adversely affect your health.
· Regularly inspect power cords, cables, and power supply for damage or signs
of wear. Discontinue use and replace if damaged.
· Do not open or modify the device. There are no user serviceable parts
inside. Repairs and servicing should only be performed by an authorised ResMed
service agent.
CAUTION
· Do not use bleach, chlorine, or aromatic-based solutions, moisturising or
antibacterial soaps or scented oils to clean the device, the humidifier tub or
air tubing. These solutions may cause damage or affect the humidifier
performance and reduce the life of the products. Exposure to smoke, including
cigarette, cigar or pipe smoke, as well as ozone or other gases, may damage
the device. Damage caused by any of the foregoing, will not be covered by
ResMed’s limited warranty.
· Leave the humidifier tub to cool for at least ten minutes after turning off
the humidifier or until the cool down mode is complete before handling the
humidifier tub.
· Only clean, maintain and/or reprocess the device and components according to
the instructions shown in this guide.
The following sections will help you with: · Disassembling · Cleaning ·
Checking · Reassembling.
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Disassembling
1. Hold the humidifier tub at the top and bottom, press it gently and pull it
away from the device. Note: take care when handling the humidifier tub as the
humidifier tub may be hot. Allow 10 minutes for the heater plate and any
excess water to cool.
2. Open the humidifier tub and discard any remaining water. 3. Pinch the cuff
of the air tubing, and gently pull it away from the device. 4. Hold both the
cuff of the air tubing and the swivel of the mask, then gently pull apart. 5.
Locate the outlet connector on the inside of the device and release it by
pressing the clip firmly. 6. Remove the outlet connector by pulling it out
through the outlet connector socket at the rear of the
device.
Cleaning
The following instructions are for home cleaning. Instructions for
reprocessing devices intended for multi-patient re-use can be found in the
clinical guide. You should clean the device, humidifier tub, air tubing, and
outlet connector as described. For cleaning your mask, refer to the mask user
guide for detailed instructions. Daily: 1. Empty the humidifier tub and wipe
it thoroughly with a clean disposable cloth. Allow it to dry out of
direct sunlight. 2. Refill the humidifier tub.
· If using the HumidAir 11 Standard water tub, use distilled water only · If
using the HumidAir 11 Cleanable water tub, use drinking quality water
(potable). Weekly: 1. Wash the components as described: · Air tubing – in warm
water using a mild dishwashing liquid. · Humidifier tub – in warm water using
a mild dishwashing liquid OR in a solution with a ratio of 1 part
vinegar and 9 parts water at room temperature. · Outlet connector – in warm
water using a mild dishwashing liquid OR in a solution with a ratio of 1
part vinegar and 9 parts water at room temperature. · Components should not be
washed in temperatures higher than 131ºF (55ºC). 2. Rinse each component
thoroughly in water. 3. Allow to dry out of direct sunlight or heat 4. Wipe
the exterior of the device with a dry cloth.
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Notes: · The humidifier tub and outlet connector may be washed in a
dishwasher. It should not be washed at
temperatures higher than 65ºC. · Do not wash the air tubing in a dishwasher or
washing machine. · The air filter is not washable or reusable.
Checking WARNING
· Discontinue use and contact your care provider or ResMed Service Centre if
any of the following occur: · device does not perform as usual · device is
making unusual sounds · device is damaged
· If using a bacterial/viral filter, regularly check it for signs of moisture
or other contaminants, particularly during nebulization or humidification.
Failure to do so could result in increased breathing resistance or affect the
delivery of the therapeutic pressure.
CAUTION
If any visible deterioration of a system component is apparent (cracking,
discoloration, tears etc.), the component should be discarded and replaced.
Regularly check the humidifier tub, air tubing, and air filter for any damage.
- Check the humidifier tub:
· Replace it if it is leaking or has become cracked, cloudy, or pitted. · Replace it if the seal is cracked or torn. · Remove any white powder deposits using a solution of 1 part household vinegar to 9 parts water.
Rinse with clean water. 2. Check the air tubing and replace it if there are any holes, tears, or cracks. 3. Check the air filter and replace it every six months. Replace it more often if there are any holes or
blockages by dirt or dust.
Replacing the air filter
1. Open the air filter cover and remove the old air filter. 2. Place a new air filter onto the air filter cover and then close the cover. Make sure the air filter and air
filter cover are fitted at all times to prevent water and dust from entering the device. Note: The air filter is not washable or reusable.
16
Reassembling
When the components are dry, you can reassemble the parts. To reassemble the
AirSense 11 system: 1. Hold the outlet connector with the seal pointing to the
left and the clip pointing forward. 2. Make sure the outlet connector is
correctly aligned and insert the outlet connector into the socket. 3. Check
the outlet connector is inserted correctly. 4. Connect the air tubing firmly
to the air outlet located on the rear of the device. 5. Open the humidifier
tub and fill it with water up to the maximum water level mark.
· If using the HumidAir 11 Standard water tub, use distilled water only · If
using the HumidAir 11 Cleanable water tub, use drinking quality water
(potable) 6. Close the humidifier tub and insert it into the side of the
device. 7. Connect the free end of the air tubing firmly onto the assembled
mask.
Travelling
You can take your device with you wherever you go. Just keep the following in
mind: · Use the travel bag provided to prevent damage to the device. · Empty
the humidifier tub and pack it separately in the travel bag. · Make sure you
have the appropriate power cord for the region you are travelling to. For
information on
purchasing, contact your care provider.
Travelling by plane WARNING
· Do not use the device with water in the humidifier tub while in transit (eg,
on a plane or vehicle) due to the risk of: · water spilling into the device ·
the inhalation of water during turbulence.
· Make sure that the humidifier tub is empty before transporting the device.
Your AirSense 11 device may be taken on board as carry-on luggage. Medical
devices do not count toward your carry-on luggage limit. You can use your
AirSense 11 device on a plane as it meets the Federal Aviation Administration
(FAA) requirements. Air travel compliance letters can be downloaded and
printed from www.resmed.com. When using the device on a plane: · Make sure the
humidifier tub is empty and inserted into your device. The device will not
work without
the humidifier tub or side cover inserted. · Make sure the device is switched
to airplane mode when required by airline staff. To turn on Airplane mode: 1.
From the Home screen, tap MORE. 2. Swipe through the menu to locate Airplane
Mode. 3. Tap Airplane Mode to switch it on.
English 17
Troubleshooting
If you have any problems, have a look at the following troubleshooting topics. If you are not able to fix the problem, contact your care provider or ResMed. Do not try to open the device.
General Issues
Problem/possible cause
Solution
Air is leaking from around my mask
Mask may be fitted incorrectly.
Make sure your mask is fitted correctly. See your mask user guide for fitting instructions, run the mask fit function or refer to the Mask Fit video in the myAir app.
I am getting a dry or blocked nose
Humidity level may be set too low.
Increase the Humidity Level.
I am getting droplets of water on my nose, in the mask and air tubing
Humidity level may be set too high.
Decrease the Humidity Level.
Tube temperature may be too low.
Increase the Tube Temperature.
My mouth is very dry and uncomfortable
Air may be escaping through your mouth.
You may need a chin strap to keep your mouth closed or a full face mask.
My screen is black
Power may not be connected.
Connect the AC adaptor and make sure the plug is fully inserted.
My humidifier tub/side cover is leaking
Humidifier tub may not be assembled correctly.
Check for damage and reassemble the humidifier tub correctly.
Side cover may not be inserted correctly.
Check the side cover to ensure it has been inserted correctly. It should click in place.
Humidifier tub/side cover may be damaged or cracked. Contact your care provider for a replacement.
My therapy data has not been sent to my care provider/prescription settings have not been applied to my device
Cellular coverage may be poor/The no cellular connection
icon
is displayed on the top right of the screen.
Make sure that the device is placed where there is coverage (ie, on your
bedside table, not in a drawer or on the floor).
Wireless communication depends on network availability.
The cellular signal strength icon
indicates good coverage
when all bars are displayed, and poor coverage when fewer bars are
displayed.
Device may be in Airplane Mode.
Turn off Airplane Mode.
Data transfer is not enabled for your device.
Talk to your care provider about your settings.
SmartStart is enabled, but the device does not automatically start when I breathe into the mask
Breath is not deep enough to trigger SmartStart
To start therapy, take a deep breath in and out through the mask, before breathing normally.
Press the Start therapy/Standby button located on top of the device.
There is excessive leak
Adjust the mask and headgear
Air tubing may not be connected properly. Connect firmly at both ends.
18
Problem/possible cause
Solution
SmartStop is enabled, but does not automatically stop when I remove the mask.
Incompatible mask being used
Only use equipment recommended by ResMed.
Contact ResMed or see ResMed.com for more information.
If you are using a conduit mask, SmartStop may not work.
Device Messages
Problem/possible cause
Solution
High leak detected. Check your humidifier or side cover.
Humidifier tub or side cover may not be inserted properly Make sure the humidifier tub or side cover is correctly inserted
High leak detected. Connect your tubing.
Air tubing may not be connected properly.
Make sure the air tubing is firmly connected at both ends.
Mask may be fitted incorrectly.
Make sure the mask is fitted correctly. See the mask user guide for fitting instructions or use the Mask Fit function to check the mask fit and seal.
Tubing blocked. Check your tubing.
Air tubing may be blocked
Check the air tubing and remove any blockages. Press the Start therapy/standby button to restart the device
Read only card, remove, unlock and re-insert SD card
SD card switch may be in the lock (read-only) position
Move the switch on the SD card from the lock position unlock position and then re-insert it.
to the
System fault, refer to user guide, Error 4
Device may have been left in a hot environment
Allow to cool before re-use. Disconnect the AC adaptor and then reconnect it to restart the device.
Air filter may be blocked
Check the air filter and replace it if there are any blockages. Disconnect the AC adaptor and then reconnect it to restart the device.
There may be water in the air tubing
Empty the water from the air tubing. Disconnect the AC adaptor and then reconnect it to start the device.
System fault, refer to user guide, Error X
An error has occurred on the device.
Remove power and restart device. If error persists, contact your care provider or ResMed. Do not open the device.
English 19
General warnings
WARNING
· Supplemental oxygen must not be used while smoking or in the presence of an
open flame. · When using the device with an oxygen supply, check the
following:
· Starting therapy ensure the device is on and blowing air before the oxygen
supply is turned on.
· Stopping therapy ensure the oxygen supply is turned off first, then the
device. This will ensure oxygen does not accumulate within the device and
create a risk of fire. · The device has not been tested or certified for use
in the vicinity of X-ray, CT or MRI equipment. Do not bring the device within
4 m of X-ray or CT equipment. Never bring the device into an MR (Magnetic
Resonance) environment. · The device should not be used adjacent to or stacked
with other equipment. If adjacent or stacked use is necessary, the device
should be observed to verify normal operation in the configuration in which it
will be used. · The use of accessories other than those specified for the
device is not recommended. These may increase radio frequency energy or be
influenced by the interference and result in improper operation. · Portable RF
communications equipment (including peripherals such as antenna cables and
external antennas) should be used no closer than 10 cm to any part of the
device. Otherwise, degradation of the performance of this equipment could
result. For any serious incidents that occur in relation to this device, these
should be reported to ResMed and the competent authority in your country.
20
Technical specifications
Operating pressure range 4 to 20 cm H2O (4 to 20 hPa)
Maximum single fault steady state pressure Device will shut down in the
presence of a single fault if the steady state pressure exceeds: 40 cm H2O (40
hPa) for more than 1 second.
Pressure measurement tolerance ± 0.5 cm H2O (0.5 hPa) ±4% of measured reading
Flow measurement tolerance ± 6 L/min or 10% of reading, whichever is greater,
at 0 to 150 L/min positive flow
Mode pressure ranges CPAP: 4-20 cm H2O (4-20 hPa) (measured at the mask) CPAP with EPR mode: 4-20 cm H2O (4-20 hPa) CPAP with EPR settings: EPR off, Level 1 = 1.0 cm H2O (1 hPa), Level 2 = 2.0 cm H2O (2 hPa), Level 3 = 3.0 cm H2O (3 hPa). AutoSet, AutoSet for Her mode: 4-20 cm H2O (4-20 hPa) AutoSet, AutoSet for Her mode with EPR: 4-20 cm H2O (4-20 hPa) APAP with EPR settings: EPR off, Level 1 = 1.0 cm H2O (1 hPa), Level 2 = 2.0 cm H2O (2 hPa), Level 3 = 3.0 cm H2O (3 hPa). EPR reduces the pressure during expiration by the amount dependant on the level set above, but the pressure delivered will not drop below 4.0 cm H2O (4 hPa).
Flow (maximum) at set pressures
The following are measured according to ISO 80601-2-70:2015 and ISO 80601-2-70:2020.
With HumidAir 11 tub
Pressure
AirSense 11 and Standard AirSense 11 and SlimLine air tubing
cm H2O (hPa)
L/min
L/min
4
150
145
8
147
142
12
143
138
16
140
135
20
136
131
AirSense 11 and ClimateLineAir 11 L/min 144 141 138 134 129
With Side cover
Pressure
AirSense 11 and Standard AirSense 11 and SlimLine air tubing
AirSense 11 and ClimateLineAir 11
cm H2O (hPa)
L/min
L/min
L/min
4
156
153
151
8
152
147
147
12
149
145
144
16
144
141
139
20
140
136
135
Note: Refer to the relevant measurement uncertainty from the Measurement system uncertainties table.
Sound
Declared dual-number noise emission values in accordance with ISO 4871:1996
Sound pressure level measured according to ISO 80601-2-70:2020 (CPAP mode):
Device with SlimLine and HumidAir 11 tub (HumidAir 11 27 dBA with uncertainty of 2 dBA
tub 1/2 filled)
Device with SlimLine and Side cover
25 dBA with uncertainty of 2 dBA
English 21
Sound power level measured according to ISO 80601-2-70:2020 (CPAP mode):
Device with SlimLine and HumidAir 11 tub (HumidAir 11 tub 1/2 filled)
35 dBA with uncertainty of 2 dBA
Device with SlimLine and Side cover
33 dBA with uncertainty of 2 dBA
Physical Dimensions Dimensions (H x W x D) with HumidAir 11 tub: Dimensions (H
x W x D) with side cover Air outlet:
Weight – device and HumidAir 11 tub: Weight – device with side cover Housing
construction: Hot plate – Material: Water capacity: Time between each refill
of the humidifier tub: Recommended water type to use in the humidifier tub
(Standard tub): Recommended water type to use in the humidifier tub (Cleanable
tub): Humidifier tub – Material:
94.5 mm x 259.4 mm x 138.5 mm 94.5 mm x 236.8 mm x 138.5 mm The 22 mm conical
outlet connector complies with EN ISO 5356-1:2015 1130 g 1142 g Flame
retardant engineering thermoplastic Stainless steel 380 mL > 8 hours ±0.5
hours (tested at 23 ±2°C) Distilled water
Drinking quality water (potable)
Injection moulded plastic, stainless steel and silicone seal
65W power supply unit AC input range
DC output Typical power consumption Peak power consumption Class of equipment
100-240V, 50-60Hz, 2.0A
115V, 400Hz, 1.5A (for aircraft use)
24 V
2.71A
56.1W (111.5VA)
73.2W (137.6VA)
Class ll
Environmental conditions Operating temperature
Operating humidity Operating altitude Storage pressure/Storage altitude
Storage and transport temperature Storage and transport humidity
+5°C to +35°C Note: The airflow for breathing produced by this therapy device can be higher than the room temperature. Under extreme ambient temperature conditions (40°C) the device remains safe. 10 to 95% relative humidity, non- condensing Sea level to 9,870′ (3,010 m); air pressure range 1060 hPa to 700 hPa 1060 to 700 hPa -25°C to +70°C 5 to 95% relative humidity, non-condensing
Air Filter Standard:
Hypoallergenic:
Material: Polyester non woven fibre Average arrestance: >75%, when tested to
EN779.
Material: Blended synthetic fibres in a polypropylene carrier Efficiency: >80%
(average) when tested to EN13274-7.
Note: The use of a ResMed approved hypoallergenic filter will result in a
small reduction in the accuracy of the delivered pressure at high leaks.
22
Electromagnetic compatibility The AirSense 11 complies with all applicable
electromagnetic compatibility requirements (EMC) according to IEC
60601-1-2:2020, for residential, commercial and light industry environments.
Portable and mobile RF communications equipment should be used no closer to
any part of the machine, including cables, than the recommended 10 cm
separation distance. The AirSense 11 has been designed to meet EMC standards.
However, should you suspect that the device performance (eg. pressure or flow)
is affected by other equipment, move the device away from the possible cause
of interference. Information regarding the electromagnetic emissions and
immunity of this ResMed device can be found in ResMed.com/downloads/devices.
IEC 60601-1 (Edition 3.1) classification Class II (double insulation), Type BF, Ingress protection IP22.
Supplemental oxygen maximum flow 15 L/min
Aircraft use
ResMed confirms that the machine meets the Federal Aviation Administration
(FAA) requirements (RTCA/DO-160, section 21, category M; RTCA-DO-160, section
20, category T) for all phases of air travel.
Design life Device, power supply unit: Standard humidifier tub: Cleanable humidifier tub: Air tubing:
5 years 6 months 2.5 years 6 months
General The patient is an intended operator.
Pneumatic flow path
1. Flow sensor 2. Blower 3. Pressure sensor 4. Mask 5. Air tubing 6. Humidifier 7. Device 8. Inlet filter
Displayed values
Value
Range
Accuracy
Display resolution
Pressure at mask:
Displayed mask pressure1
4-20 cm H2O (4-20 hPa)
±0.5 cm H2O (0.5 hPa) ±4% of 0.1 cm H2O (0.1 hPa) measured reading
Flow derived values:
Leak1
0-120 L/min
± 12 L/min or 20% of reading 1 L/min
whichever is greater, 0 to 60
L/min
1 Results may be inaccurate in the presence of leaks or supplemental oxygen
Pressure accuracy – CPAP mode
Maximum static pressure variation at 10 cm H2O (10 hPa) according to ISO 80601-2-70:2015 and ISO 80601-2-70:2020 Device with HumidAir 11 humidifier tub / side cover and air tubing: ±0.5 cm H2O (±0.5 hPa)
English 23
Maximum dynamic pressure variation according to ISO 80601-2-70:2015
Device with HumidAir 11 humidifier tub / side cover and air tubing:
Breath rate
10 BPM
15 BPM
Dynamic pressure variation (cm H2O [hPa])
0.5
0.5
Maximum dynamic pressure variation according to ISO 80601-2-70:2020
Device with HumidAir 11 humidifier tub / side cover and air tubing:
Maximum error from set pressure (cm H2O [hPa]): ±1
Note: Refer to the relevant measurement uncertainty from the Measurement system uncertainties table.
20 BPM 0.8
Measurement system uncertainties
In accordance with ISO 80601-2-70:2020 the measurement uncertainty of the manufacturer’s test equipment is:
For measures of flow:
± 3.9 L/min
For measures of static pressure: For measures of dynamic pressure:
± 0.15 cm H2O (± 0.15 hPa) ± 0.15 cm H2O (± 0.15 hPa)
Note: ISO 80601-2-70 stated accuracies and test results provided in this manual for these items already include the relevant measurement uncertainty from the table above.
In accordance with ISO 80601-2-74:2021 the measurement uncertainty of the manufacturer’s test equipment is:
For measures of humidification output
± 0.5 mg/L BTPS
Bluetooth Technology used: Connection types: Frequency: Max RF power output: Operation range:
Bluetooth Low Energy (BLE) GATT 2400 to 2483.5 MHz +4 dBm 10 m (Class 2)
Cellular technology and regulatory compliance Refer to the Cellular information guide in ResMed.com/downloads/devices. The device should be installed and operated with minimum distance 15 mm between the equipment and the user’s body.
Humidifier Maximum heater plate temperature: Temperature cut-out (heater): Maximum gas temperature (at mask)1:
68ºC 74ºC 41ºC
1 The air flow for breathing produced by this therapy device can be higher than the temperature of the room. Under extreme ambient temperature conditions (40ºC) the device remains safe.
Humidifier performance
SlimLine/Standard tubing
Mask Pressure cm H2O (hPa)
Nominal RH output % at 22ºC ambient temperature
Setting 4 (default setting)
Setting 8 (maximum setting)
4
80%
100%
10
80%
100%
20
80%
100%
Nominal system output mg/L AH1, BTPS2
Setting 4 (default setting)
6 6 6
Setting 83 (maximum setting)
12 >12 >12
24
Climate Control Auto – ClimateLineAir 11
Mask Pressure cm H2O (hPa)
Nominal RH output % at 22ºC ambient temperature
Nominal system output mg/L AH1, BTPS2
4
85%
12
10
85%
12
20
85%
12
1 AH – Absolute Humidity in mg/L
2 BTPS – Body Temperature Pressure Saturated
3 Humidifier performance meets ISO 80601-2-74:2017 performance > 12 mg/L BTPS tested at 15°C to 35°C
Air tubing
ClimateLineAir 11 temperature range ClimateLineAir 11 temperature cut out
Maximum recommended pressure Maximum working temperature, when used with a
humidifier Material
Inner diameter
ClimateLineAir 11 16 to 30ºC 41ºC 30 cm H2O (30 hPa)
–
Flexible plastic and electrical components 15 mm
Length
2.0 m
Note: The manufacturer reserves the right to change these specifications without notice.
SlimLine/ Standard –
30 cm H2O (30 hPa) 41ºC
Flexible plastic
SlimLine: 15 mm Standard: 19 mm SlimLine: 1.8 m Standard: 2.0 m
Air tubing resistance to flow and compliance information Refer to the Air tubing compliance guide in ResMed.com.
Symbols
Follow instructions before use. Indicates a warning or caution. Temperature limitation.
Humidity limitation. Operating altitude.
Atmospheric pressure limitation. Manufacturer.
Direct current. Class II equipment.
Protected against finger sized objects and against
dripping water when tilted up to 15 degrees from specified orientation. Non- ionising radiation.
MR unsafe (do not use in the vicinity of an MRI device). RTCA/DO-160 Section 21, Category M
Compliant & FAA Compliant. Catalogue number.
Type BF applied part.
Date of Manufacture
Medical device.
Device number.
Serial number.
Batch code.
European Authorised Representative.
Bluetooth Start therapy/Standby. .
Maximum water level.
Open tub to fill.
See symbols glossary at ResMed.com/symbols.
Importer.
English 25
Environmental information
This device should be disposed of separately, not as unsorted municipal waste.
To dispose of your device, you should use appropriate collection, reuse and
recycling systems available in your region. The use of these collection, reuse
and recycling systems is designed to reduce pressure on natural resources and
prevent hazardous substances from damaging the environment.
If you need information on these disposal systems, please contact your local
waste administration. The crossed-bin symbol invites you to use these disposal
systems. If you require information on collection and disposal of your ResMed
device please contact your ResMed office, local distributor or go to
ResMed.com/environment.
Hazardous Materials information
Refer to the booklet packed with the device or refer to the Hazardous
materials guide in ResMed.com.
Servicing
The AirSense 11 device is intended to provide safe and reliable operation when
operated in accordance with the instructions provided by ResMed. ResMed
recommends that the AirSense 11 device be inspected and serviced by an
authorised ResMed Service Centre if there is any sign of wear or concern with
device function. Otherwise, service and inspection of the products generally
should not be required during their design life.
Limited Warranty
Our goods come with guarantees that cannot be excluded under the Australian
and New Zealand Consumer Law. You are entitled to a replacement or refund for
a major failure and for compensation for any other reasonably foreseeable loss
or damage. You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount to a
major failure. In addition to your rights and remedies under the Australian
and New Zealand Consumer Law (and any other applicable law), ResMed Pty Ltd
ABN 30 003 765 142 of 1 Elizabeth Macarthur Drive, Bella Vista NSW 2153,
(ResMed) warrants that your ResMed product will be free from defects in
material and workmanship from the date of purchase for the period specified
below:
Product
Consumables: · AirTouchTM, Ultra Soft memory foam cushion · AcucareTM series ·
Mask systems (including mask frame, cushion, headgear and tubing) – excluding
Consumables · Accessories – excluding Consumables · Flex-type finger pulse
sensors · Humidifier water tubs (non-reusable) · Batteries for use in ResMed
internal and external battery systems · Clip type finger pulse sensors · CPAP
and bilevel device data modules · DC/DC Converters · Oximeters and CPAP and
bilevel device oximeter adapters · Humidifiers and humidifier water tubs
(reusable) · Titration control devices · CPAP, bilevel and ventilation devices
(including external power supply units and excluding
humidifier tubs) · Battery accessories (including but not limited to DC cable,
PSU adapter and coupler kit) · Portable diagnostic/screening devices
Warranty Period 7 days 90 days
6 months 1 year
2 years
26
This warranty is only available to the initial consumer. It is not
transferable. During the warranty period, if the product fails under
conditions of normal use, ResMed will repair or replace, at its option, the
defective product or any of its components. This limited warranty does not
cover: a) any damage caused as a result of improper use, abuse, modification
or alteration of the product; b) repairs carried out by any service
organisation that has not been expressly authorised by ResMed to perform such
repairs; c) any damage or contamination due to cigarette, pipe, cigar or other
smoke; d) any damage caused by exposure to ozone, activated oxygen or other
gases; and e) any damage caused by water being spilled on or into an
electronic device. Warranty is void on product sold, or resold, outside the
region of original purchase. Warranty claims on defective product must be made
by the initial consumer at the point of purchase. This warranty replaces all
other expressed or implied warranties, including any implied warranty of
merchantability or fitness for a particular purpose. Some regions or states do
not allow limitations on how long an implied warranty lasts, so the above
limitation may not apply to you. ResMed shall not be responsible for any
incidental or consequential damages claimed to have resulted from the sale,
installation or use of any ResMed product. Some regions or states do not allow
the exclusion or limitation of incidental or consequential damages, so the
above limitation may not apply to you. This warranty gives you specific legal
rights, and you may also have other rights which vary from region to region.
For further information on your warranty rights, contact your local ResMed
dealer or ResMed office. Visit ResMed.com for the latest information on
ResMed’s Limited Warranty.
Further information
If you require additional information on how to setup, use or maintain the
Air11TM system (including ClimateLineAir 11 heated tubing), or to report
unexpected operation or events, please contact the ResMed Service Centre or
your care provider.
English 27
ResMed Pty Ltd 1 Elizabeth Macarthur Drive Bella Vista NSW 2153 Australia
See ResMed.com for other ResMed locations worldwide. AcuCare, Air11, AirSense,
AirTouch, AutoSet, ClimateLine, ClimateLineAir, EPR, HumidAir, myAir, SlimLine
and SmartStart are trademarks and/or registered trademarks of the ResMed
family of companies. For patent and other intellectual property information,
see ResMed.com/ip. SD Logo is a trademark of SD-3C, LLC. Google Play and the
Google Play logo are trademarks of Google LLC. The Bluetooth® word mark and
logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of
such marks by ResMed is under license. Apple and the Apple logo are trademarks
of Apple Inc., registered in the U.S and other countries. App Store is a
service mark of Apple Inc. registered in the U.S and other countries. © 2023
ResMed. 398179/1 2023-03
ResMed.com
398179
References
- Sleep apnea and COPD - learn about symptoms and treatment | ResMed
- ResMed.com/downloads/devices
- Environmental policy - ResMed
- Legal disclaimers and intellectual property - ResMed
- ResMed.com/productsupport
- ResMed.com/symbols
- Sleep apnea and COPD - learn about symptoms and treatment | ResMed
- myAir web